Trova voli economici da Vienna per Venezia

"Check in of luggage the day before"

"I flew business class. But nothing compare to business class. Lounge closed in Vienna. Not exist at all in Tel Aviv. Priority boarding not exist in Tel Aviv despite available business counter. Nobody in front of me was checked in to Business or with Senator status. No welcome drinks. All overall awful experience."

Punti positivi: "Quick Trip, Friendly Staff"
Punti negativi: "Spacing of seating due to covid."

Punti positivi: "puntualità"
Punti negativi: "sul boarding elettronico su Kayak di inserire anche il gruppo di imbarco"

Punti negativi: "Everything"

Punti positivi: "Friendly crew"
Punti negativi: "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."

Punti negativi: "Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience."

Punti positivi: "The flight attendants were quite personable and engaged."

Punti positivi: "Puntualità"

Punti positivi: "Amazing"
Punti negativi: "Nothing"

Punti positivi: "puntualità e serietà"
Punti negativi: "mangiare"

Punti positivi: "Tutto ok ottima precisione"
Punti negativi: "Io credo che è tutto ok"

Punti positivi: "The crews are very polite."

Punti positivi: "It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight."
Punti negativi: "The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like."

Punti positivi: "Talmente poco che questa linea la sto scrivendo solo pet arrivare ai 50 caratteri richiesti"
Punti negativi: "Shit happens: i guasti tecnici possono accadere, è nella natura delle cose. La professionalità è sapere come gestire guasti e disagi delle persone. Ecco, Austrian semplicemente non lo sa. Il volo, già in ritardo di mezz'ora - strano - all'altezza di Graz deve rientrare a Vienna per guasto, dicono, all'aria condizionata. Ci dicono che ci daranno informazioni al gate. Può capitare, naturalmente. Solo che: - le informazioni non le danno al gate, ma allo Starbucks dell'aeroporto, senza avere aspettato e neanche avvertito tutti i passeggeri - ci dicono che nonostante i mercatini natalizi ci hanno trovato comunque un hotel, facendolo un po' pesare, mentre è loro dovere, siccome il volo è ritardato al giorno dopo. Peccato che l'hotel è a 120 km e loro non hanno trovato il bus per il trasferimento (incidentalmente, anche questo è da norma di legge un loro dovere...) - alla fine come assistenza in termini di generi di conforto commisurata alla durata del ritardo, 10 ore, il tutto si è ridotto ad una bottiglietta d'acqua e un kit toilette per il mattino. In ragione della distanza degli hotel disponibili siamo stati invitati pressantemente a passare la notte nel terminal, ma: - nessuna assistenza. Dopo i controlli di sicurezza neanche una bottiglietta d'acqua, neanche un voucher colazione, neanche qualche coperta o cuscino per dormire meglio sulle scomodissime sedie/divano. E neanche uno scusate. - nessuna reazione alla possibilità di apertura della business giunge: è chiusa e non la riapriamo per voi. Neanche per farvi dormire un po' meno peggio. - nessuna specifica informazione ai passeggeri sulla evoluzione della situazione - siamo stati abbandonati a noi stessi, in sostanza Violazioni multiple e ripetute del regolamento CE 261/2004. Ma pagheranno, eh, se pagheranno..."

Punti positivi: "In particolare, nulla. Posti piuttosto stretti, tempi lunghi di imbarco, personale cortese ma nulla di più"
Punti negativi: "Comfort? Una bottiglietta di acqua naturale da 25 cc. Giusto per non potere dire che non hanno dato nulla. Volo brevissimo, cmq in ritardo di mezz'ora, imbarco confusionario. C'è stato poco da salvare."

Punti negativi: "Ritardo da piu di un ora con avviso solo parziale del ritardo"

Punti negativi: "È la stessa Lufthansa che decide i voli ed i loro collegamenti. Se non sono in grado di garantire un volo dovrebbero rivedere gli orari."

Punti positivi: "The Austrian Airlines crew was great, very courteous, very professional and friendly. The food service was also excellent."
Punti negativi: "My complaints go to something not directly linked to the flight crew. 1. When boarding, I like to see when passengers are called in groups relating to distant seats in the plane such that they do not step over each other during luggage placement. That is more comfortable than let the crowd enter randomly. 2. I notice people enter the cabin with 2, even 3 pieces of luggage. Even though each one has proper dimensions, they overload the overhead compartments and it is hard for everybody to place his/her belongings in a suitable way. 3. The rows in the airplane seems to have gotten closer ti each other. It is not the airlines fault, except perhaps when choosing whose airplanes to buy...but again, there are only two major contenders in that segment. For overseas flights, it is pretty uncomfy. 4. Lastly, unboarding the plane could also be performed (enforced by the crew) to be in a more civil fashion rather than haveing5 a stampedo - again calling separate grouos of rows in the name of fairness, or simply vacating it row by row from the front to back."

Punti negativi: "Seat !!"

Punti positivi: "Nothing at all."
Punti negativi: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Punti positivi: "The attendants on Austrian air are all very nice and helpful. You can make any request of them or ask any question and they are happy to help. Great customer service. Arrived on time. Also, very good entertainment options!"
Punti negativi: "The seats are very uncomfortable on Austrian air. The only way I would fly them again would be if I had extra money for the exit rows with more leg room. Food isn't great, but no airline food is really great. Boarding was significantly delayed from what it said on the boarding pass, with no updates. But we arrived on time. Getting luggage after flight at Dulles took a really long time, but I think that is more of an airport issue as getting my luggage from another Austrian airlines flight to another airport was a breeze."

Punti positivi: "I get Airpoints with the flight, crew were lovely."
Punti negativi: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."

Punti negativi: "The plane was HUGE, too big. With such a big plane the crowd formed by the gate waiting to board was unmanageable. Also the giant plane felt like it was hard to maneuver during take off and landing. I would very much prefer a smaller plane. The touch screen in front of me was not always responding when I tried to tap the screen. The audio jack was also not working great; sometimes I did not have audio in my right earbud and I had to turn and fidget the plug. The earbuds provided by the airline did not even work when plugged into the screen, I had to use my own earbuds."

Punti negativi: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Punti negativi: "I had a weelchair and nobody assist me in Viene in Austria And I lost"

Punti positivi: "The flight attendants worked very hard Patient and courteous."
Punti negativi: "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"

Punti negativi: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."

Punti positivi: "Crew were amazing"
Punti negativi: "Delayed at boarding Delayed inside plane No entertainment No room for my long legs - no option"

Punti positivi: "Not much!"
Punti negativi: "No one available nor willing to help with checking process. Told to just try the checking machines."

Punti positivi: "volo cancellato dirottato con swiss via Zurigo."

Punti negativi: "May bags didn't make the transfer and were sent on to me the following day."

Punti negativi: "arogant staff, flight canceled, great difficulties to claim my money back"

Punti positivi: "boarding/deplaning relatively quick. plenty of leg room in emergency row seat"
Punti negativi: "only provided ONE meal on an 11 hour flight?? how is that ok? people were very hungry. when i asked about that, the disinterested flight attendants tried to convince me that they had in fact provided “two services” -they apparently think a small packet of crackers counts as dinner. shortly before landing they served a stale ham sandwich (8 hours after the only meal). Food quality was poor as well. during booking there was not an option to indicate dietary requirements either. not impressed with austrian air overall."

Punti positivi: "Great flight. Was long but made nice by staff/crew and entertainment options."

Punti positivi: "Very comfortable aircraft"

Punti negativi: "Anche oggi 20 minuti di ritardo"

Punti positivi: "Le hostess fantastiche"
Punti negativi: "Il ritardo di 1 ora"

Punti negativi: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."

Punti negativi: "When our plane arrived late, many on board had missed connections. We received no help/guidance at gate, other than to be told to go up one floor. One floor up we had to go thru security to reach customer service. 100 people lined up for customer service from 3 Austrian airline reps. After 2 hours of standing, there were still 27 people ahead of me. The woman behind me gave me the local phone number for Austrian airlines and I was able to get on a flight to US leaving in 30 minutes. I managed to make it, and would not have had I waited another hour in line. Why no surge of staff to help? All 3 help numbers on my Lufthansa e-mail receipt could not help. Horrible experience."

Punti positivi: "kids treatment"

Punti negativi: "It was late No food"

Punti negativi: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"

Punti positivi: "la pulizia degli aerei, la cortesia del personale di bordo."
Punti negativi: "i prezzi sono alti."

Punti positivi: "Snacks in board included in the price. Super nice crew team. Unlike British airways where prices are higher, on longer flights there is no free refreshments and crew staff were unpleasant."
Punti negativi: "Very small and old plane. Uncomfortable seats. Hand luggage bigger than small backpack not permitted on the board."

Punti negativi: "We booked Austrian Airlines to Kosice for 6 to play a concert for 3,000 on Thursday night. 4 of our group arrived from ZRH; 2 from LHR. LHR-VIE was late; we ran and arrived in time catch VIE-KSC before it left, but Austrian Air would not allow us to board, despite that the other part of our travel party was already on the plane and alerted both gate staff and on-board staff we were coming and wee had to play a show that night with Arch Enemy. We had to wait 10 hours in VIE & given €12 for food. AA cited "rotational issues". Shockingly, Austrian Air delayed the 2nd flight by another hour "to wait for someone". We had to cancel the show. Really angry"

Punti negativi: "I specifically selected three seats for my Wife and two children ages 7 and 5. I did not fly back with them and at check in the three seats were confirmed on a boarding pass printed at their departure location. Upon checking in on the connecting flight in Vienna, the seat assignment had been completely disregarded and three seats located 10+ aisles apart were given to a family traveling together??????? This makes no sense and must be due to booking through a third party. Unacceptable and not worth the $40 per ticket savings."

Punti negativi: "The gate of flight was changed 2 times in short period, that's why i lost my plane. No possibility if rebooking the flight, only buying a new ticket for 700€. Crazy!"

Punti negativi: "Complete lack of information and abrupt staff when flight was delayed"

"Delay flight....:("

"Ritardo ingiustificato di 1:40h"

"Sempre in ritardo di 2 ore. Scandaloso"

"Sempre in ritardo."

"The flight was delayed for almost two hours. We had to wait in the bus before boarding for 30’."

"Pessimi per quanto riguarda il ceckin. Non mi è stato possibile fare il ceckin online perché siamo all’ndata che al ritorno mi dava un errore dovuta al loro sito e mi hanno fatto pagare 41,50 per il ceckin in aeroporto a Malpensa.Gia all’andata avevo inviato un’email di reclamo ma non c’è stata risposta! Penosi!! Peggio della Ryan Air! In futuro eviterò Wizz Air!!!"

"quasi 2 ore di ritardo!"

Punti positivi: "la cortesia e dissponibilitta del personale ,e orario preciso"

Punti positivi: "Professional and safe"
Punti negativi: "Better boarding (lines too long)"

Punti positivi: "Seats are ok but unable to recline"
Punti negativi: "Keep up the good work"

Punti negativi: "Very very bad."

Punti positivi: "The food options were amazing and the wine was very nice!"

Punti positivi: "personale cordiale, posti piccoli e non molto comodi."

Punti positivi: "Crew"
Punti negativi: "Weirds sounds near first rows -- like compressor working or something"

Punti positivi: "I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice."
Punti negativi: "Boarding was a little slow and we were somewhat late."

Punti positivi: "Il volo ha avuto 3 ore di ritardo!"
Punti negativi: "La comunicazione relativa al ritardo"

Punti negativi: "Better organization on the boarding process, i.e. separate lines for priority and normal."

Punti positivi: "Imbarco e sbarco collegati direttamente all'aerostazione. Personale sorridente e gentile. Tempi rispettati. Posti comodi."

Punti positivi: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"

Punti positivi: "Le hostess"

Punti negativi: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."

Punti negativi: "LA PUNTUALITA'"

Punti positivi: "Good airport . Punctual flight ."

Punti negativi: "Was delayed"

Punti positivi: "Kind stevards clean plane no delay"
Punti negativi: "More comfortable seats but this is low cost company :)"

Punti negativi: "puntualità"

Punti positivi: "Il prezzo"
Punti negativi: "Ritardo di un’ora alla partenza e di un’ora circa al nastro bagagli"

Punti positivi: "The crew was very friendly and helpful."
Punti negativi: "The boarding process took far too long. We were standing at the gate for what seemed like an hour. I'm not sure exactly why we were delayed in boarding the plane. There was no explanation."

Punti negativi: "Hi"

Punti positivi: "Interni dell'aereo, atterraggio e gentilezza del personale"
Punti negativi: "Il ritardo di mezz'ora della partenza"

Punti positivi: "Staff cheerness"
Punti negativi: "Nada"

Punti positivi: "Entrambi i voli hanno registrato un forte ritardo,quello di ritorno addirittura di 2 ore."

Punti positivi: "Got me to where I was going and the airline stewards were polite and helpful."
Punti negativi: "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."

Punti positivi: "Everything was ok"

Punti negativi: "Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again."

Punti negativi: "You have to inform the customers, that company needs you to have a visa"

Punti positivi: "La semplicità è velocità di imbarco"
Punti negativi: "Ritardo di oltre un'ora per il mio volo LTN-BRI"

Punti positivi: "The flight was overbooked so they took my wife of the flight"

Punti negativi: "Già alle 10.45 stamane si sapeva che il volo avrebbe avuto 3 ore di ritardo e nemmeno un mail/sms per informare in anticipo del ritardo"

Punti positivi: "Everything was on time, no delays. Polite crue. Easy boarding."
Punti negativi: "The seats are not comfortable at all"

Punti negativi: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."

Punti positivi: "Quick to board, smooth take off and landing"
Punti negativi: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"

Punti positivi: "Viaggio spesso con Wizz e devo dire che rispetto ad altre low cost il servizio è davvero ottimo."

Punti positivi: "Flight was on schedule"
Punti negativi: "No free drinking water"

Punti positivi: "Price price price"
Punti negativi: "Messy boarding"

Punti positivi: "grea air line always on time staff are friendly"

Punti negativi: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"

Punti positivi: "was on time"

Punti negativi: "The approach of you, all together, should improve, be friendly, more can do attitude...Was not good at all, think to fly again with Wizz or NOT!"

Punti positivi: "Cabin Crew and Pilot did their best"
Punti negativi: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"

"Smooth and on time. All perfect!"

"The staff were very strict on following the disembarking procedures in line with COVID restrictions which I really appreciated"

"more than 1 hour delay for a technical problem found after boarding ended."

"There were some individuals not using face masks properly (being almost all the time without them) and the cabin crew did not alert them at all."

"Siamo arrivati anche in anticipo, ottimo!"

"Ottimo il viaggio. Arrivati in anticipo di 20 minuti"

Punti negativi: "Food and drinks for free"

Punti positivi: "On time no depay. Peacefully flight"
Punti negativi: "Price of ticket"

Punti positivi: "Niente è trovo illegale come si comportano con i bagagli"

Punti positivi: "Il personale è stato molto gentile e disponibile. A differenza dell’accoglienza al gate. Multato ingiustamente senza nessun motivo logico nonostante il mio bagaglio rispettasse le misurazioni!"
Punti negativi: "Le regole fuffa che mettono sui bagagli per fare business sulle multe. Che serietà e credibilità può avere una compagnia che ti fa pagare 10€ di volo e 25€ di multa per un bagaglio che sfora di 2 cm o non sfora proprio come nel mio caso. Contesterò la multa nelle sedi opportune!"

Punti negativi: "Il rumore del personale di bordo per la vendita"

Punti negativi: "Il volo e stato un disastro io avevo tutti i documenti non mi hanno fatto partire"

Punti negativi: "I was there 10 minutes from my flight because of a lot problems from airline doesnt matter and they supposed to take a flight at 15:30 my flight was delay but we arrived at 15:40 and i was thinking i lost but suddenly i saw that it was missing 10 people more and i was running like hell on it and at the gate they didnt let us to take a bus ... The funny was that the plane departure at 16:20 that was freaking out and Im never gona take that airline ! I always chose Norwegian but i was thinkkng that they have change little bit ° , in Norwegian one time they wait for me 20 minutes 20 minutes ! Ryanair is the most Bad and i feel sad if i m writing for them as well !"

Punti positivi: "Flying EI-DAR, this was Ryanair's sixth-oldest active aircraft at 15.3 years old. Despite this, it featured the new sky interior and was comfortable overall. Flight was quick (albeit at 10 minute late landing) and deboarding was not an issue."

Punti negativi: "Il ritardo di 20 minuti. Può succedere però mi ha scombinato tutti gli orari di conseguenza non ho gradito"

Punti positivi: "Super ritardo"

Punti positivi: "Il viaggio è stato effettuato con la massima Puntualità. Nn ho atteso per l'imbarco. Anzi devo dire che sono arrivata in anticipo di circa 20 minuti. Posso solo complimentarmi."

Punti negativi: "Ultimo volo Ryanair accumula sempre il ritardo della giornata. 40 min oggi diventa un problema per prendere il treno dall’aeroport che non aspetta giustamente"

Punti positivi: "Personale gentile"
Punti negativi: "L’ora del disimbarcoooooooo"

Punti positivi: "Nothing about the flight did I like"
Punti negativi: "If I had flown with a better airline Ryanair are appalling"

Punti positivi: "Personale gentile"

Punti positivi: "Seat not too cramped. We didn't get lost - as BA flight did recently!"
Punti negativi: "Flight was delayed! Info re delay was limited."

Punti positivi: "C ERA UNO STUART MOLTO SIMPATICO CHE HA STEMPERATO L ATTESA DEL RITARDO IN MANIERA SIMPATICA E COINVOLGENTE ; UN PO MENO IL PILOTA CHE HA FATTO UN ATTERRAGGIO E UNA DISCESA POCO MORBIDA E ABBASTANZA A SCATTI, A DIR POCO PIACEVOLE ....E QUESTO E' SUCCESSO ANCHE ALL ANDATA ANCOR PEGGIO DEL RITORNO...."
Punti negativi: "LA PUNTUALITA' SOPR.NEI RITORNI ,E CERTE MANOVRE DI VOLO ..... ALL ANDATA 25 MIN DI ANTICIPO PER ATTERRARE SALTELLANDO NON E' STATO UN GRAN CHE PIACEVOLE, DEL RESTO NORMALISSIMO VOLO"

Punti positivi: "niente"
Punti negativi: "Sedili, regole bagagli, priority “obbligatoria”, assegnazione casuale dei posti, posti vicini a pagamento."

Punti positivi: "Personale gentile... Posto comodo"
Punti negativi: "Più sorriso stampato sul viso.... Fa sempre piacere..."

Punti positivi: "Flight in the morning was changed by 3 hours making it impossible for me to get to the flight (Oslo Torp). Ryanair allowed me onto another flight (Yay EU 261) from the other Oslo Airport (Gardermoen) with a seat booked at no added cost. Customer service rep was fast and made the process very simple!"

Punti positivi: "Volo spostato da Catania. A Comiso. Ritardo di unora emezzo cause totale"

Punti positivi: "Tutto"
Punti negativi: "Non saprei"

Punti positivi: "Si si"

Punti positivi: "Personale gentile e profesionale, volo perfetto."

Punti negativi: "Partire in orario Chek in mlt lenti, un sl addetto"

Punti positivi: "Puntualità ed assistenza online molto semplice"
Punti negativi: "Che all'andata pagando 10 € avevo il secondo bagaglio a mano in cabina mentre al ritorno allo stesso prezzo ho dovuto caricarlo in stiva. C'è però di positivo che non ho atteso neanche un minuto al momento del ritiro; ritiro praticamente immediato quindi ok. Una cosa solo......potrebbero offrire almeno un bicchiere d'acqua durante il volo."

Punti negativi: "5 ore di ritardo. Capisco che ci sia stato un problema tecnico e immagino possa capitare però noi arriviamo a casa alle dieci stasera!"

Punti positivi: "La cortesia e gentilezza del personale di bordo. Cimplimenti.Continuate cosi'.Grazie."

Punti positivi: "tutto perfetto"

Punti positivi: "Solo volo .. atterraggio pessimo"
Punti negativi: "Imbarco aereo cambio porta.. Troppe storie per bagagli e poi tutti sopra.. io pagato tutto molto per non avere nulla.... Da non rifare"

Punti positivi: "Puntuale"
Punti negativi: "Niente"

Punti negativi: "Come al solito ritardo, attese lunghe prima dell imbarco e stipati come animali"

Punti positivi: "Left outside the plane for 25 min. In the pouring rain with small children. Why start trying to board the plane when obviously it’s not ready to receive passengers."
Punti negativi: "London Luton airport is a nightmare to get into and out of. Avoid if you can. Traffic chaos. Nearly missed our flight."

Punti positivi: "Crew was attentive."
Punti negativi: "seats don’t recline, no seat pocket..not even a bungee to hold anything."

Punti negativi: "I was already checked in and when I got to the counter they told me that I was not checked in even though I had my boarding passes printed. Almost lost he plane. They lost my luggage’s and very very very bad customer service. Would not recommend it."

Punti positivi: "We had an emergency exit seat with extra leg room."
Punti negativi: "Check in, delays, late arrival, luggage pick up too slow."

Punti positivi: "The price and the female staff were gorgeous."
Punti negativi: "Everything from start to finish at BCN."

Punti negativi: "Mancava solo il ritardo una compagnia dove l'utente non conta nulla"

Punti positivi: "Nice and cheap."
Punti negativi: "The window was in the wrong place so I got a bad neck trying to look out."

Punti negativi: "Ho avuto dei bambini seduti dietro di me che non hanno fatto altro che infastidirmi per tutto il viaggio colpendo il mio sedile"

Punti positivi: "Puntualità"
Punti negativi: "Freddo in cabina eccessivo."

Punti negativi: "Received emails about baggage, the policy stated that any cabin baggage beyond 1 would be checked for FREE in the hold. My wife and I both arrived with a small carry-on bag and a backpack. Upon arrival to Lisbon the attendant told us we needed to pay40euro each for the extra bag because it was slightly bigger than the bag “tester” box. (It fit sideways but not long ways). We showed the email about the free checked bag and she said because it was too big we had to pay 40 euro each. After a while we agreed. She then told us just to go to the gate, it would be ok. At the gate we had the same conversation with a different attendendent, this time it was 50 euro a piece! She said there was nothing she could do and just like that we are out 100 Euro. Do not fly with these Crooks!"

Punti negativi: "30 min Delay - boarding 1 hour day on the tarmac before take off 30 min Delay - disembarking 2hr delay - getting our bags off Zero information throughout"

Punti negativi: "40 minutes delay on boarding, then waiting another 10 to disembark"