Trova offerte per voli da Venezia a Hawaii

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti negativi: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Punti positivi: "Terrific hot breakfast in bus. class"
Punti negativi: "Window did not darken like the others."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Crew were excellent"
Punti negativi: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Punti positivi: "Professional crew. Good simple check in."
Punti negativi: "Nothing."

Punti positivi: "Crew was nice and pleasant"
Punti negativi: "Flight very late"

Punti negativi: "Troppo ritardo"

Punti negativi: "Delays, took my hand luggage into the hold,"

Punti negativi: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Punti positivi: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Nothing"
Punti negativi: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Punti positivi: "Just the cabin crew being nice"
Punti negativi: "Punctuality KLM is always late"

Punti positivi: "KLM staff is great"

Punti positivi: "Everything was good except for the entertainment consul for one of our seats."
Punti negativi: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Punti negativi: "lost baggage"

Punti negativi: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Punti negativi: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Punti positivi: "Boarding agent extra effort to improve my seating!"
Punti negativi: "Food amount less than expected."

Punti positivi: "The constant smile conferred by flight attendants through the entire flight."
Punti negativi: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Punti positivi: "Light snack and complementary wine"

Punti positivi: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Punti negativi: "Nothing"

Punti negativi: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Punti negativi: "Nothing special"

Punti positivi: "Good flight, very attentive crew."

Punti positivi: "Good flight, arriving well on time."

Punti positivi: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Punti negativi: "Nothing to say"

Punti positivi: "Comfort was better than on the previous Dash-8. Food was OK."
Punti negativi: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Punti positivi: "kLM staff was great."

Punti negativi: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Punti positivi: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Punti negativi: "Flight was cancelled."

Punti negativi: "Customer service"

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Cabin crew were very professional."
Punti negativi: "Aircraft returned to gate due to fault and was delayed for 45 min."

Punti positivi: "I got some rest"
Punti negativi: "unable to charge my phone or watch movies"

Punti positivi: "Good Experience"
Punti negativi: "Nothing much"

Punti positivi: "Premium economy service was good."
Punti negativi: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Punti positivi: "Friendly staff, good service and on time departure/arrival."

Punti positivi: "Booked extra room seat which gave me good room for seating"

Punti positivi: "Service provided by the staff"
Punti negativi: "The navigation of the entertainment system is not very friendly"

Punti positivi: "Good multi media access and content"

Punti positivi: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Punti negativi: "Not much to comment on here."

Punti positivi: "The sandwiches were simple yet just the right touch, on all four flights."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Punti negativi: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Punti positivi: "The crew service is impeccable. Ground services very friendly and professional."
Punti negativi: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

"Flight attendants have been very rude!"

Punti positivi: "Had an exit row seat, 17D. Lots of leg room."

Punti positivi: "Seats were okay, even with an upgrade, still tight and I'm only 5'3". Drinks and snacks were served so plan ahead for food to Hawaii. Otherwise, I feel like there staff was great and doing their best to make everyone safe and respected."
Punti negativi: "Very little seating at Phoenix airport."

Punti negativi: "Honestly, I think it was a great flight. I’m used to rude flight attendants, but this crew were great. Probably some of the best flight service I’ve had. I’m going to try to keep flying AA from now on."

Punti positivi: "Good seat. Good movies."
Punti negativi: "A better range of free food choices would be nice."

Punti negativi: "In flight entertainment was broken"

Punti positivi: "One of the crew members seemed to have a chip on his shoulder. Most other were nice."

Punti positivi: "The seat? Very uncomfortable"
Punti negativi: "The seat for the longest flight could be more comfortable"

Punti positivi: "I love the inflight entertainment"

Punti negativi: "Half of the screens were down. No Gluten free options."

Punti positivi: "M"

Punti positivi: "Fast boarding"
Punti negativi: "No WiFi at all on the plane. Entertainment was only their station on screens on the barriers. As often happens with American First Class staff, they did the requirements in the same way service is better at chipotle than Taco Bell. Interior plane noise was very loud. Must be the last year on lease"

Punti positivi: "Good entertainment"
Punti negativi: "Flight was delayed 3+ hours due to no qualified pilots available to fly to HNL"

Punti positivi: "All the service was good"
Punti negativi: "I am handicapped and there was no attendance at the gate once I arrive in Honolulu, no wheelchair assist to help me to the baggage terminal."

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti negativi: "Very upset with baggage handling and charges for baggage on an international flight. I bought an economy fair but was not well informed about fact that charges for baggage would be made. I ended up paying more in fees for baggage and seats than if I had purchased a "regular" coach fare or had flown on another airline. Will do this next time. Also, both my pieces of luggage were damaged and not properly latched following opening by security."

Punti positivi: "Both flights were great. No issues at all with either of the flights or airports. Layover was just long enough to get through customs and get something to eat."

Punti positivi: "Meaals and good timing"
Punti negativi: "Lack of information on buying alcohol in airport"

Punti positivi: "Great entertanment system and nice complimentary drinks including liqour."
Punti negativi: "Seats a little cramped in coach"

Punti positivi: "Nothing"
Punti negativi: "We were rerouted by JustFly prior to our trip. Instead of Venice - Philadelphia-Tampa at noon, we were moved to Venice - London - Chicago - Tampa. Flight from London - Chicago was delayed 6 hours. Of course missed connection in Chicago. Spent night in Chicago and arrived home 48 hours after leaving for Venice airport."

Punti negativi: "Was forced to pay over $100 for my daughters seat since she was assigned one by herself in the back of the plane. Was told I would have choices of other seats that I did not have to pay for but this was not true. Was told at check in 24 hrs before I could get her another seat and not pay. For a 10 hr flight, my tv screen did not work. Staff tried to fix it but were unsuccessful."

Punti positivi: "Nothing"
Punti negativi: "Had to Deplane 3 hour delay. No compensation no offerings no nothing."

Punti positivi: "The crew interacts with people serving great food and drinks constantly. The seats were very comfortable with lots of leg space. There are lots of entertainment to choose from."
Punti negativi: "We were delayed because of the weather which couldn’t be helped."

Punti positivi: "Boarding and seat selection. Time of departure worked well for us."
Punti negativi: "The entertainment counsels were not performing correctly. Would not respond to commands property. Had to repeat functions."

Punti positivi: "The flight was not filled with passengers, so a number of passengers had a whole row of three seats in the Dreamliner to sleep on."

Punti positivi: "Crew were friendly and helpful, and flight was relatively pleasant."
Punti negativi: "Entertainment system was poor and lagging. Restroom facilities were atrocious."

Punti positivi: "This leg of our trip was much better than our flight out to Venice on British airways. Comfy seats, good entertainment and clean plane."

Punti positivi: "The direct flight from Philadelphia to Venice is extremely convenient. We were treat4ed professionally with care from the staff"
Punti negativi: "The food was just ok and quite frankly could have been a whole lot better. The dinner they served was chicken with just a smidge of salad and rice. The food we received before arriving was pretty bad. it was two very small hot pocket things. Not at all app[ealing."

Punti positivi: "They offered us a little scoop of ice cream."
Punti negativi: "My video screen was busted. Long 9 hrs without anything to watch. Food was cold (as in not reheated after being frozen). Landed at PHL and sat at the gate for 45 min before deplaning, which made us miss our connection. Apparently there’s NO other gate to deplane from than the one they picked. Ridiculous."

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti positivi: "Crew was nice and the staff at LAX was cool. Everything else was ok to good."
Punti negativi: "My checked baggage got left behind at LAX. I got it the next day."

Punti negativi: "This was the worst flight experience of my life I will never flyAmerican again"

Punti positivi: "Great vegetarian meal."

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti negativi: "Rude gate agents who did not inform passengers timely about the 2.5 hours delay. Post the delay after the expected departure time, etc. Terrible experience."

Punti positivi: "Beautiful new Boeing 777, comfortable seats. Smooth flight. Skillful landing. No delays."
Punti negativi: "Nothing to eat - one cookie!"

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti positivi: "Same as above"
Punti negativi: "Same as above"

Punti positivi: "The crew on American Airlines flight #109 from LAX to HNL was excellent!"

Punti positivi: "There were charging ports for every seat."
Punti negativi: "The flight crew kept going onto the intercom for no reason. Every ten minutes or so someone would get on just to hold the button and let go or say enjoy your flight. Also, there was no food and didn't ask for anyone to board before zone 1, including us service members"

Punti negativi: "Rude American Airlines staff. Flight delay of more than 7 hours. No accommodation given. One of the dirtiest airplane and traveling vehicle ever flown."

Punti positivi: "The food was great and the service was good."
Punti negativi: "The touch screen on the monitor SUCKED."

Punti positivi: "AA canceled my flight to sell to others for more money."

Punti negativi: "Delays both ways"

Punti negativi: "Aereo vecchio"

Punti positivi: "Personal service and care by the ticketing to seat our family together"

Punti positivi: "Flight connections,"
Punti negativi: "The seating was cramped, no entrainment package."

Punti positivi: "The food was very good."
Punti negativi: "The entertainment system on the plane could be better, on the flights back from Venice to Minneapolis there were no personal screens for each seat. Instead you had to have a phone. Also, there was no wi-fi."

Punti positivi: "Niente"
Punti negativi: "Tutto sono rimasta molto delusa perché per troppo non sono riuscita a prendere il volo abbendo la mia carta di embarcó i El posto per problemi di documenti che no sapevo in fine no se a cercato di trovare una soluzione i o perso il volo"

Punti positivi: "The stewardess with the amazing figure! I didn’t use the entertainment or order food so I can’t comment on those."

Punti positivi: "The answers were defaulted with a star selection and I could not change it. Our air Canada flight for Vancouver to Maui was just OK. It was an Air Canada Jazz flight. Very uncomfortable seats (and we were in business class). The flight was uneventful and the service was great. I would change my answers above to 1 star for comfort; zero stars for entertainment. The movies were old and it was very hard to hear the shows with the ear buds they provided."
Punti negativi: "See above."

Punti positivi: "The airplane was new and comfortable. Staff were all very helpful and friendly."
Punti negativi: "The flight did not take off on schedule for some unknown reason. That along with a little turbulence on the way back to Toronto made for a longer flight."

Punti positivi: "One flight attendant in particular. Wish I knew her name to commend her. Also, had a bassinet for my grandson!! Frequent beverages offered, especially water. Allowed to move seats once in the air!! Able to help my daughter with her baby. Chicken dish was actually really good."
Punti negativi: "No movie screens at all!? Odd; especially for an International flight. Check bathroom paper supplies more frequently. Ran out of paper towels two bathrooms. No fault of yours, but the Venice airport was a nightmare. I am use to airports in the US and was shocked how long the line was to get through to our gate. We couldn’t even find the end because it wrapped around like an “S”. Surprised we had to print our boarding pass (but was never asked for it); couldn’t do a mobile boarding pass."

Punti positivi: "The crew and pilots were great"
Punti negativi: "Dinner was just okay"

Punti negativi: "Rouge set up of the plane. Bring back air canada please"

Punti positivi: "On time flight. Friendly crew."
Punti negativi: "No food unless you bought it, minimal service."

Punti positivi: "The seating was good and the pilot was friendly."
Punti negativi: "There was not a good movie selection and there was not a lot of information regarding the altitude and there was not very much warning during turbulence."

Punti positivi: "Competent stewards/stewardesses"
Punti negativi: "No meal?"

Punti positivi: "Not much. The entertainment choices were good, but other than that, things were mediocre at best."
Punti negativi: "Boarding was disorganized. Seating was crammed. No priority was honored (being silver members who always get boarding on Zone 2, we were put in zone 4. The food was mediocre to poor, and beer or wine were not complimentary, even though this was an intercontinental trip."

Punti positivi: "Spacious seating. Attentive Stewardesses. Bathroom located close to seating area but was separated by the galley. That was a plus - no odor, no long lines by your seat."
Punti negativi: "Use of ipads for entertainment rather than installed screens"

Punti positivi: "Crew was friendly."
Punti negativi: "My wife and I were seated in different rows."

Punti positivi: "Can't keep to their schedule. I was supposed to arrive home at 15:50 pm. Try 1 am. Every time our plane came in they sent it to another city or switched our gate. All if their flights were delayed. Customer service was non existent. We were treated worse than animals."

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti positivi: "This flight was cancelled; I don't have any remarkably positive comments about it."
Punti negativi: "This flight was delayed for several hours after we had already boarded (due to maintenance, I think), then was unexpectedly cancelled. Air Canada staff did not communicate with us clearly about the cancellation. We asked several staff members for help and some of them simply walked away; seemed like staff did not know what was going on. We over 90 minutes for in-person assistance, only to be directed to a telephone to re-book our flight. We missed an entire day of our trip to Japan. I'm very disappointed in my experience flying Air Canada."

Punti positivi: "The food they served was the best airplane food I've had."
Punti negativi: "They did not allow online check-ins which caused mass confusions and lines. We were still running to the gate at 1250 (even though the flight was supposed to take off at 1245) after arriving at the airport at 1015. No screens for a transatlantic flight--- WTH?!"

Punti negativi: "One of the worst overall flight experiences. Flight attendants ignored assistance light, no entertainment ( only option was paying for an ipad), and blankets had to be paid for!!. Flight was so booked that we were late taking off. Poor flight attendants were obviously understaffed. Will avoid this airline when possible"

Punti positivi: "Airbus 787"

Punti positivi: "Flight was over an hour late Boarding was chaotic from the airport staff"

Punti positivi: "One of our meals was outstanding."
Punti negativi: "One of our meals was horrible. It was a snack but could have been better. Also, after a great meal, attendants never collected garbage until a pax starting doing so & was told to stop. It was a good 2 hours after being served!"

Punti positivi: "I don't have much that I liked besides the fact that it got me from Venice to Montreal."
Punti negativi: "The service from the attendants is probably the worst that I've ever had. I had to ring someone and remind someone twice that I received the wrong customs form. Finally I had to walk back to the end of the plane where I saw four stedeardesses giggling over someone's phone. I missed one of the meals because I was dozing off and when I requested some food I was told that there was none left. The entertainment is subpar. You need a mobile or device with he app already installed. And even so the movies and shows are outdated and not very entertaining at all. On top of that, both legs of my flight my outlet was not working and not charging my device. Air Canada rouge- never again!"

Punti negativi: "lack of seat/leg room...."

Punti positivi: "Friendly crew, no delays"
Punti negativi: "The food was so awful and very unhealthy! No TV for entertainment on our 9 hour international flight was absurd. Lastly, we purchased the tickets together, when we checked in, our seats were not together on both the flight to and from Italy, thankfully other people switched seats with us. When we asked the flight crew at the desk to switch seats, they couldn't both times. We definitely will not be flying Air Canada in the future."

Punti negativi: "The entertainment consisted of an IPad that you had to rent, and the attendants were not cheerful not helpful.... Just in a constant hurry."

Punti positivi: "Flight left and arrived on time and crew was courteous and efficient. Food was surprisingly good."
Punti negativi: "There was no entertainment, period, unless you wanted to rent an IPad-type device for $10 to view movies and such. Jeez, on a transatlantic flight? It's not the fault of the crew, of course. It's the front office where I suspect there might be those who are a tad bit removed from the front lines"

Punti positivi: "Crew from Venice to Toronto was good, but crew Toronto to Denver was uncaring. She would rather sit in the back and knit rather than help out a cramped passenger in the last row who couldn't even sit forward because the passenger in front on me reclined into my lap. The Lat seat doesn't recline so I was forced to sit sideways, feet in aisle while people heading to the bathroom head to step over me. She did nothing to help."
Punti negativi: "Stewart from Toronto to Denver could care less about my comfort. Being in the last seat, unable to recline, I had the passenger in front of me recline into my lap and refused to adjust his seat. She ignored the situation and went in the back behind her curtain to knit while I sat sideways the entire flight with my feet in the aisle. People going to the bathroom were forced to step over my feet, but at least they were sympathetic"

Punti positivi: "great lunch and very nice flight crew."
Punti negativi: "flight was long but that is how one gets from europe to america. worst part of the trip was going thru USA customs in Toronto. They get a D- for incompetence.... but Air Canadaa had nothing to do with this...."

Punti positivi: "Not much"
Punti negativi: "Over crowded uncomfortable seats No entertainment only to purchase an IPad or download an app. Too small if a plane for that flight. Will not fly Rouge service sgain"

Punti negativi: "I hour layover from Newark to Montreal to get a connecting flight to Paris. I almost missed my plane. I didn't pickup my luggage for custom inspection , luckily it arrived on the destination place. I was so stressed out only 2 minutes left and they would have closed the door."

Punti negativi: "Worst food ever on any airline I've been on"

Punti positivi: "Quick operation OK for the small aircraft we had but this was a long journey from Venice, Italy to Toronto. Uncomfortable and boring. Was offered water frequently :-) at least didn't have to ask or pay for it."
Punti negativi: "Food was not good at all. Snacks are bad and only sugar-laden cookies. No entertainment available unless you have Air Canada app. How were you supposed to know? It was too late by the time you were on board! Otherwise pay $10 to rent their iPads for it LOL"

Punti positivi: "No in seat entertainment console. You had to use your own device or rent one. No recent movies, just older ones."

Punti positivi: "Only enjoyed entertainment"
Punti negativi: "Quality & type of food Boarding sprocess Lack of carry on space Unprofessional crew Old plain- didn't realize still in operation Small seats Little to no leg room Fact you actually had to pay for rental of iPads Terrible entertainment system"

Punti positivi: "The crew and food were fine."
Punti negativi: "They don't adequately warn you that you need to download an app to use entertainment system before you get on board. The wifi in the airport is terrible so not able to download app for all devices. The entertainment choices were very limited. For such a long flight, they should add more choices. Would not recommend Air Canada for light to/from Europe."

Punti positivi: "Boarding a 10 hours flight without any form of entertainment is not fun. All the could manage was rent out iPad for cost of 10 dollars for to watch installed video. They also screwed up my itinerary without informing me"
Punti negativi: "Nothing"

Punti negativi: "Couldn't watch movies unless on iPhone"

Punti negativi: "1. They loan out iPads for entertainment which you had to pay for because the plane was an older model and there were no individual tv screens available. This should be a free service with the amount of fare I paid for the trip. 2. Also on my way to Rome, flying air canada, too, my husband and i fell asleep and missed our meals. When I asked the crew for my meals they said "it's unsafe to give it to me anymore." But that's what refrigerators are for - to store food safely for passengers. I just don't buy their reasoning. It's just an excuse not to serve passengers. Needless to say my husband and I went hungry until they served breakfast. 3. From LA to Toronto & Montreal back to LA, was a 4-6 hr flight where they don't feed you or give you blankets. When I asked why blankets are not available, the crew said, "because that's all what we'll be doing is handing out blanket." The crew should realize that providing comfort for their passengers is a huge part of their service they should provide. This was my first time flying with air canada and I was very disappointed. Air Canada will definitely not be on my top airlines to fly next time."

Punti positivi: "The tv for each individual person"
Punti negativi: "Always late."

Punti positivi: "Crew was nice. Landing was good. I liked the wifi entertainment portal."
Punti negativi: "The flight was delayed 1.5 hours due to problems checking people in. I waited in like for 2.5 hours just to check my bag. I was a disaster all around. The seats also didn't have screens; on a long flight, you have to have entertainment screens..."

Punti positivi: "I liked the meal that was served and that if you didnt want to pay for the ipad, you could access TV on your phone."
Punti negativi: "I didnt like that there were not individual TVs for my 10 hour fllght. I would have appreciated the entertainment on such a long flight, especially the movies which I could not access without the app. I also felt that more snacks should have been provided."

Punti negativi: "* Worst food I have ever had on a plane. The crew did not even know what was in some of the food, which is not comforting if you have allergies. * Entertainment system earphones were so bad they were unusable."

Punti positivi: "Never thought Canada air is so bad in international air services. Would never use Canada Air for my international travel in the future."
Punti negativi: "Bad food, worst attitude of crew combined with no entertainment in flight during almost 10 hours of flying time."

Punti positivi: "Venice airport is in a chaotic state of reconstruction and seems to lack information services for connecting flights. As a result, I was directed to the Air Canada check in counter, which then made it necessary to re-enter the security line, followed by a massive passport line. Each line was backed up to the limits. Only by begging people in line was I able to make it to my connecting flight seconds before they closed the door. I was the last to enter during "Last Call." Nevertheless, the crew of the Air Canada flight were outstanding. No entertainment except iPad movies for $10.00."

Punti negativi: "Simple mistakes which could and should have been avoided made us late. The food and drink service should not have been a charge on such a long flight."

Punti positivi: "Very nice flight attendants and ground crew. Made the experience easy."
Punti negativi: "Leg room on Air Canada Rouge flight was less than I expected."

Punti positivi: "We missed our connecting flight due to a delay and we were automatically rebooked on the next fight. On an US airline, we would have o stand in line to get that done. We traveled on Rouge, from Venice to Montreal, and it was better than the reviews I had prior. There was an outlet to charge electronic devices and the app was easy to use."
Punti negativi: "The delay was due to getting baggage loaded. 1.5 hours. There is an issue there."

"Great price and on time, don’t let the bad behavior customer return, restricted them for life."

Punti positivi: "Overall flight was satisfactory experience."
Punti negativi: "Movie selection for entertainment"

Punti negativi: "Service was surprisingly lacking for first class. No refreshments offered prior to takeoff. Dinner was mediocre, what you would get in economy. Beverage served was a glass of wine and small bottle of water and that was it for the entire flight. On an earlier flight in economy, there were two times we were served refreshments. No one bothered to collect my empty water bottle the entire flight. And this is first class ??"

Punti positivi: "Everything about the 787. Very comfortable and pleasant"
Punti negativi: "Again, United is not enforcing its own COVID restrictions. That’s gotta stop"

Punti negativi: "Stewardess was mean when I asked for a mask"

Punti positivi: "Nice attentive crew"
Punti negativi: "N/A"

Punti positivi: "The business seats were comfortable & our service excellent"

Punti positivi: "I really love Hawaii it was beautiful."
Punti negativi: "It was perfect"

Punti positivi: "Crew was great. We purchased economy plus and it was a good amount of leg room."
Punti negativi: "The food options for kids were kind of lacking."

Punti positivi: "Great crew, comfortable plane"

Punti negativi: "Il personale dovrebbe imparare a parlere meglio l'inglese e soprattutto a dare indicazioni corrette!!"

Punti negativi: "Da milano a new york ho pagato il bagaglio da stiva 52,00€ arrivata a New York per Nashville ho dovuto pagare altri 65$ Per la mia borsa altrimenti non mi facevano imbarcare ASSURDO!!! Al ritorno da Nashville a New york ho pagato 30$ per il bagaglio da stiva e altri 60$ per ill volo per Milano."

Punti negativi: "Il personale agli imbarchi dovrebbe essere più gentile e cortese!!"

Punti positivi: "The crew was outstanding and landing was smooth Very welcoming"
Punti negativi: "I wish they would give us more snacks But overall it wa fantastic"

Punti positivi: "Volo breve ma piacevole Buono lo spazio per le gambe Gradevole lo staff a Bordo !"
Punti negativi: "Niente da segnalare"

Punti negativi: "Nessun pasto su un volo di 6 Ore??? Il cibo era a pagamento! Niente cuscini (ci hanno detto all’inizio dell’imbarco non abbiamo cuscini usate i vostri capotti come cuscini. Non importa che non ci siano cuscini ma e ridicolo di fare l’annuncio chiedendo di usare i propri capoti come cuscini Cuffie a pagamento ! Sul serio?"

Punti positivi: "Pulizia aereo"
Punti negativi: "Trolley a bordo senza poterlo collocare sopra la cappelliera corrispondente al posto assegnato"

Punti positivi: "Seats and entertainment"
Punti negativi: "One syaffmemberrude butall not very friendly orhelpful no food to purchase on board which meant we had absolutely nothing to eat until landing not good when ad ertise that you can purchase on board also paid 50 dollars for checked bags but ihadconfirmed with your airline theywereinyheprice along of gimethecrewwalkedpast with coffee withoutaski gif wanted one"

Punti positivi: "Nice seats"
Punti negativi: "No headphones available. No menu selection available."

Punti positivi: "The new Polaris business cabin is awesome"

Punti positivi: "The new Polaris business cabin on 777-200 is awesome"

Punti negativi: "il bagaglio è stato consegnato con un giorno di ritardo, nonostante abbia superato i controlli della dogana correttamente (l'ho riposizionato personalmente sul secondo rullo)"

Punti positivi: "I like the food and the movies you could watch on your phone. The United app."
Punti negativi: "Don't have a negative feedback."

Punti positivi: "Entertainment in aereo"
Punti negativi: "Pasta scadente. Aggiungere pizza alla offerta di cibo. Facilmente refrigerabile e impossibile che sia cattiva. Facile da mangiare."

Punti positivi: "Was offered complimentary food item and I am not sure why, perhaps my Star Alliance Gold status?"
Punti negativi: "Boeing 777 economy seating is tighter with new seating configuration."

Punti negativi: "One crew is rude while I was ordering food while she is delivering the beverage after the order time. She simply told me they don't have what I want to order and leave. After 5 mins, I pushed the service button and nobody responded. After half hour, I ordered the food from another crew passed by. After I landed, they suppose to return my stroller set at the airplane gate. But they said it is not there, ask us to wait at the airport gate. We walked outside and they broadcasted again, I didn't hear very clearly but followed most parents to walk out. We wait at the baggage claim for almost 1 hour and finally, the baggage crew came back to the gate and found our stroller."

Punti positivi: "Gate crew was fine. Flight was smooth and on time, seating was reasonable. Food was just okay, but I don't have high expectations for airplane food."
Punti negativi: "The English speaking flight attendant who announced various messages on the PA system, although a native English speaker, was horrible at speaking."

Punti positivi: "PERSONALE OTTIMO, IL MIGLIORE MAI AVUTO"

Punti positivi: "on time"
Punti negativi: "extremely cramped, overcrowded"

Punti negativi: "Boarding was a chaos, so many passengers didn’t know which line they should follow, everything was unbearably slow"

Punti positivi: "Quick boarding"
Punti negativi: "Long flight"

Punti positivi: "Entertainment had good choices. I was very comfortable in the chairs. The crew was overall friendly."
Punti negativi: "Wish the entertainment came with tablets already installed instead if for purchase. Would be nice to have gluten-free options for snacks. Since my first flight was delayed and I barely made it to my connection, I had no time to grab something to eat at the airport. And being celiac, there was only a nut and fruit mix. Not enough to substitute for a meal. My biggest complaint however is with 3 hours left of the flight, i turned on the call button to request a beverage and nobody came. I waited 45 minutes, having to turn on the light 3 separate time because it automatically must have timed out. I couldn't get out of my seat due to seat belt sign. I looked back into the rear galley and 5 attendants were back there talking. Tried to get their attention. Nothing. Finally, I got up and went to get my own drinks. Being a server at hotel in waikiki, I understand that customer service is very important. And though I understand that they may have been busy and unable to answer my call, I could see that clearly was not the problem. They were just standing there and chatting. Very frustrating. Though they were friendly, they just simply weren't paying attention. I have to say in all honesty, I will not be recommending nor flying United airlines again."

Punti positivi: "We had arrived a little ahead of schedule"
Punti negativi: "For an almost 6 hour flight, they chose a very small plane. Probably because they didn't sell enough seats on the flight so they downsized. Anyway, lots of people who boarded towards the end weren't able to store any carryon luggage. And as I listened to the crew talk to them, they weren't very nice about it. Sounded as if they were saying it's the passengers fault. We are allowed 1 carryon and 1 personal bag. For any flight that is longer than 3 hours, I believe the airlines should at least allow passengers to have 1 free check in. Then maybe we wouldn't be trying to carry everything on with us. Our flight to Hawaii wasn't very comfortable either. We had purchased economy plus but it didn't seem all that comfortable. Maybe because it was a smaller plane. I think it was a 737, not really sure but it had 3 seats on each side with no middle row. Food is for purchase! Outrageous."

Punti positivi: "Il Posto Al mio fianco era libero"
Punti negativi: "Divertimento a pagamento"

Punti positivi: "Unfortunately I won’t leave until morning. However I can already answer this question. I will like the fact that I’ll be seeing my only child after an entire year!"
Punti negativi: "I didn’t like the fact that United Airlines took time away from us. Because she’s military I don’t get to see her as often as I’d like. I booked my trip from October 5-16 2017 and our vacation together won’t start until a day later. Some may say it’s only a day but I say different and I should be compensated for my loss as well as so many other people that were traveling with me. My overall experience with this airline was horrible! I won’t say I’d never use them again because you never say never BUT they will be my last resort!"

Punti positivi: "came early..."
Punti negativi: "We could not take water with us to plane, traveled with kids 8 and 10. Did not get water even though I asked few times....kids started crying to get some water.....what is with the system??"

Punti positivi: "I has two seats cose ro me empty!"
Punti negativi: "The video entertainment was not free."

Punti positivi: "sistema di intrattenimento buono"
Punti negativi: "il volo San Francisco Toronto è partito in ritardo e durante tutto il volo il personale non è stato in grado di darci alcuna informazione riguardo alla connection per Milano (medesima compagnia.....). Tutti quelli che avevano coincidenze strette sull'aereo per ogni parte del mondo erano allibiti da questa mancanza di informazioni, Una volta arrivati a Toronto il personale di terra non sapeva nulla e siamo dovuti correre fino al gate seguendo le indicazioni dei monitor che davano lo stato del volo come "Boarding". Arrivati trafelati al gate abbiamo scoperto che il volo era partito mezz'ora prima e si erano dimenticati di aggiornare lo stato del volo sui monitor......................... Dopo un'ora di attesa al banco dell'assistenza ci hanno mandati in hotel e dato il biglietto per il volo del giorno successivo. Parte dei pasti li abbiamo pagati di tasca nostra visti i pochi dollari di buono per mangiare (7$ per la colazione, 10$ per pranzo e 15$ per la cena, spendibili esclusivamente all'Holiday Inn dove la sola colazione a buffet costava 17$ + tasse..."

Punti negativi: "volo in ritardissimo e cibo a pagamento"

Punti negativi: "United has recently added a 9th column (not row) of seats in economy, further narrowing the seats (and removing padding). The comfort has gone from barely tolerable, to intolerable. Also, this is an 8 hour flight, and food is only available for sale. Finally, they've changed their inflight entertainment options to work only via wi-fi. The problem is, the wi-fi on the plain is insufficient to handle the load of the people on the plane, so it keeps cutting out/crashing."

Punti positivi: "Getting off the plane"
Punti negativi: "The guy puked halfway through the flt and not one single flt attendant came even though they were serving drinks repeatedly to the dr sitting in the row in front of me. Also the flt was delayed as we waited almost an hour for people trying to connect which made me more upset since I was rebooked on that later flt because although my previous flt was there half hour before departure, we didn't have a gate to use which caused me to be 15 mins late for my original flt. Did they wait for me?! NO! I was rebooked. It's unfair that they stole an hour of life from every other passenger to accommodate a few. Back to the guy who puked, an hour after that he started shaking and grabbing his head and asking me why am I hurting his heart. Then incoherent blathering and then his last episode 20 minutes before we land in which he started hitting himself in the head saying he would die right now for his wife and how he's made mistakes. It was three separate incidents from this one passenger and not one flt attendant noticed? Yeah it was bad piled on worse stacked on top of never United ever again."

Punti positivi: "The crew was super friendly and nice!"
Punti negativi: "Hardly any space and no type of entertainment whatsoever and NO chargers, not even a USB charge port."

Punti negativi: "Again, 3 hour delay after airplane was boarded due to a maintenance issue that should have been discovered way before. The captain also let passengers disembark which caused even more of a delay because we had to wait for everyone to finally board again after the plane was fixed."

Punti positivi: "We really enjoyed the bassinet for our 10-month old son who slept the entire flight. Crew was very helpful in setting it up for us."

Punti positivi: "The crew was great under very difficult circumstances. Team players for United."
Punti negativi: "1. Flight delayed 7 hours due to mechanical issue(s). 2. The in-flight entertainment system was down/inoperable for most of the flight. 3. The menu item I wanted to purchase was not available. I was told that it was not even loaded on board and it was implied that maybe it had been discontinued????"

Punti negativi: "5 minutes before we boarded they tried to change my seat without informing me.... luckily it popped up on my phone that my seat had changed I reserved an aisle seat when I made my reservations five days before the flight. All of a sudden they put me in the middle seat ...so I went to the counter and the person at the counter tried to tell me that I just changed to the aisle seat that I had which I actually have had for 5 days and she tried to tell me that I was lying to her I was not very pleased with United at all!!! I made it very clear and even showed her the email from 5 days ago where I had that seats all along the aisle seat that she took away from me and put me in the middle somewhere so three minutes later she told me to look at my phone and she changed me back but that's after she basically called me a liar and said I didn't know what I was talking about!! Worst US AIRLINE!!"

Punti negativi: "Crew members were not friendly. There was no in-flight entertainment available, and no snacks that were complimentary."

Punti positivi: "The crew was exceptionally friendly and helpful. Water and drinks were offered regularly. For those who had the app there was inflight entertainment. We paid for plus size seats and had enough leg room."
Punti negativi: "I believe that on the long flights built in entertainment screens should be standard. Most people did not have the app and many spent 8.5 hours without anything to do. Food is not offered on this long flight unless you pay for it. You must walk to the very back of the plane where the food is in warmers. I got a hamburger and it was a bit dried out. Could have been worse...just hard to handle since tomato, lettuce and condiments were on the side. A larger person sat next to me and took use of the armrest between us which made me feel like I lost 4 inches of my personal space."

Punti positivi: "Spazio per le gambe leggermente maggiore rispetto al volo di andata operato da Lufthansa, schermo per l'intrattenimento e scelta di film/serie tv molto buoni."
Punti negativi: "Inaccettabile che le hostess siano scortesi e rispondano in modo brusco a domande (tipo dove si trovano le toilette) fatte con gentilezza! Viaggio tantissimo, ma non mi era mai capitato, neanche nelle low cost, che passando con il carrello delle bevande, la hostess sbraitasse "Something?" ai passeggeri, quasi correndo, e che sembrasse addirittura scocciata se viene fermata per dell'acqua!! Pessima impressione, che ha reso ancora più sgradevole un red-eye flight che già di per sè non è un'esperienza piacevole."

Punti positivi: "Thanks for the ONE toffee cookie at the beginning of the 8 hour long flight."
Punti negativi: "I have NEVER flown on an international flight and NOT received a complimentary meal or two...When I'm flying for 8 hours. On top of that the seats were very small and uncomfortable. I shouldn't feel a person grabbing a magazine or pulling down a tray when I'm sitting in the seat in front of them. There was one younger African American flight attendant with a light brown, long curl wig that didn't look like she wanted to be there. You can tell by all her eye rolls, sighs and not responding back to numerous thank yous given to her. I couldn't consistently watch a show or movie for 3 minutes thanks to the wifi and or app on MY Samsung tablet....it's SO sad that you guys couldn't have them already installed like other airlines. This airline is already in hot water, I expected MUCH better customer service. I will do my best NOT to use them again and tell others to do the same."