Punti negativi: "Seats are old and worn. Pitch is Ok. BEG is bad, at least if you connect there to the JFK flight. You have to go to different desks to verify passport (!) and pass additional security control where they don't let you carry in any tax free purchases you make at your originating airport although you never leave the transit area. Boarding is chaotic with no staging."
Punti positivi: "No stress at all. Friendly staff."
Punti negativi: "Entertainment was terrible. Only a few movies to choose from. Spent the whole flight watching the planes route."
Punti positivi: "The flight experience was smooth!"
Punti negativi: "A little snafu at the gate with everyone's carry on luggage could have been avoided with better communication."
Punti negativi: "The extra customs in Belgrade when the flights are already late is random and ridiculous. The staff makes some people take off shoes but not others, they opened my cartoon accusing me of having a liquid when I had an empty glass container that he’d already been checked at two other checkpoints."
Punti positivi: "The actual takeoff and landing with this airline is usually smooth"
Punti negativi: "Airline is always late with no layover time making journeys stressful. The food and drink is only available for pay. There is no entertainment. There is a small snack which has been expired cookies on all flights I’ve experienced, and the staff seems reluctant to provide it. Boarding involved making everyone wait standing up for more than twenty five minutes corralled into as corner."
Punti negativi: "Everything"
Punti positivi: "Evriting"
Punti positivi: "The crew on board was helpful, but they can hardly make up for company’s atrocious policies."
Punti negativi: "They made me pay $70 for my carry on luggage - the very same one that I didn’t have to check in on my way to Zurich. The company has obscure luggage policies that could easily qualify as hidden charges. I will do everything I can to avoid flying with Air Serbia in the future."
Punti positivi: "the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception."
Punti negativi: "the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport."
Punti positivi: "Crew was good, short flight on an older aircraft, everything was fine"
Punti negativi: "Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens..."
Punti negativi: "Boarding area was small for more different flights and there was not possibility to buy water or coffee or any snacks. The only one toilet seat was very dirty, smelly. During a heavy rain the baggage was not covered on the carts and baggage was wet completely."
Punti negativi: "My booking reference code was delivered too late so I missed the check-in time and therefore missed the flight"
Punti positivi: "Crew"
Punti negativi: "Seats"
Punti positivi: "The crew was friendly."
Punti negativi: "The boarding in Belgrade for the Belgrad-Brussles flight was delayed and a mess, but they blamed it on air control issues over Germany,"
Punti negativi: "they charged me for baggage when it was supposed to be included"
Punti positivi: "Comfy and clean"
Punti negativi: "the flight was lite more than 30 minutes. Economy class - you have to pay for the meal? Are they Low Cost Company or ? If so, just tell us like that. Prices are among the highest in the region and all you get is a glass of water and a small bag of snacks."
Punti positivi: "I didn't get to my AirSerbia flight."
Punti negativi: "I didn't get to my AirSerbia flight."
Punti positivi: "My isle seat"
Punti negativi: "Studardess were very unpleasant,2 times they passed my row,had to take out garbage by myself. Same movies were played on both flights (I had round trip)"
Punti positivi: "On time flights both directions"
Punti negativi: "Excessive baggage charges (40-60 euro each way per bag), so buy the ticket that includes the baggage"
Punti positivi: "Air Serbia did the best they could to keep passengers comfortable and send all of us to hotel during the day w food and comfortable accommodation"
Punti positivi: "Quick and short flight. Plane was clean and comfortable"
Punti negativi: "The way they nickel and dime their customers. Their baggage fees are ridiculous! Paid $224 for round trip ticket.... paid about $132 round trip for my luggage!!! Will never fly with them again."
Punti negativi: "Old outdated planes. Very little in flight entertainment- tiny selection of movies and tv shows. No ability to charge mobile devices."
Punti positivi: "Nothing"
Punti negativi: "The check in process was a mess was forced to wait in multiple long lines with the worst, unprofessional, disregarding, condescending staff to check in and then another line to pay for luggage. They also force you to pay an additional "seat fee" even if you don't request a specific seat. Horrible customer service, zero regard for customers. Waited in shuttle for 45 minutes before being taken to plane. My air conditioner fan for my seat was completely broken but had to pay for that seat as well. Avoid at all costs. Worst airplane very old and run down. Also the staff for Vienna airport is who you have to go to to pay fees for luggage and THEY ARE THE WORST TO DEAL WITH. Would avoid this airline at all costs."
Punti negativi: "Couldn't log in online because site wouldn't accept any of my credit cards. Got up early to check in at the airport, discovered I was logged in... After all that, the airline changed my seat without warning, moving me from the window seat I selected (and paid for) to a middle seat. Where did they get the idea I would think that was OK? Then the flight was delayed, almost missed my connection. Boarding and exiting the aircraft were zoos. Eminently unrepeatable."
Punti positivi: "Onetime and efficent"
Punti positivi: "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight."
Punti negativi: "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight. Also security check was at the gate so no water was allowed or available to buy after it, so you were forced to buy on the plane if you wanted water"
Punti negativi: "Too hot temperature inside te aircraft. Seats uncomfortable"
Punti negativi: "My suitcase dodnt arrive because they decide to leave it in skopje till the next day . I did not have any of my personal things woth me ."
Punti positivi: "Comfortable aircraft"
Punti positivi: "Departed and arrived on time despite boarding chaos."
Punti negativi: "What was that stuff they served us to eat?"
Punti positivi: "I requested a special meal. It wasn't delivered. I had called Air Serbia days before my travel to confirm that, and the lady said it was. Unfortunatley, there is no way for me to lookbthat information online. Even the gate agent wasn't able to look that informationmout, and told me it will be there. I simply had to go with 'belief' that my special meal would be there. They did not have any other options . The food they served was so unpalatable that I threw up. I threw up in a plastic bag, as opposed to a barf bag. I didnt have time to get it out from the seat pocket. When I called the flight attendant for assistsnce, she was so rude in pointing that I should have used the barf bag and not a plastic bag. Very unempathetic. They did not check on me after that. The flight was so hot, and too crammed. Old plane. The entertainment was unentertaining. I would never fly this airline again."
Punti negativi: "Everything"
Punti positivi: "You guys cancelled my trip 2 hrs before take off. I received an email at 12:20 saying that my card didn't go through after telling me earlier it was paid for very disappointed . I had to rush to the airport couldn't by my ticket because they don't sell at counter and then was on phone with air Serbia for 45 mins before I could buy my flight on a long distance call which will probably cost me $50."
Punti positivi: "Quick flight"
Punti negativi: "Time it took to board and leave"
Punti negativi: "It was very cold in airplane. Bad food. No covers. No tv"
Punti positivi: "Great. ON TIME!"
Punti positivi: "Free food + drink, smart uniforms, on-time departure and seat headrests with winglets to support your neck."
Punti negativi: "Nothing."
Punti positivi: "crew was great , very friendly"
Punti negativi: "tv sound didn't work"
Punti positivi: "Very friendly staff"
Punti positivi: "Food was very tasty. Staff was responsive and helpful."
Punti negativi: "Chairs have very little recline and the entertainment system comes in the form of an iPad you have to request."
Punti positivi: "On my two two hour flights, they fed us a lot, we're very attentive and very nice."
Punti positivi: "Everything"
Punti positivi: "Attentive crew, decent business class amenities, food was hit and miss. The selection of domestic wines and spirits was okay."
Punti negativi: "The incoming flight was delayed until next day, with no effort on behalf of Air Serbia to communicate this. No space left for reproach, no effort of any kind of compensation. Once on board, the staff were great and did their best to accommodate this business traveller. The return flight was standard on terms of food and service, nothing special, nothing bad. The checking was another story, with lots of confusion and missed opportunities to make a difference. Mixed bag, overall."
Punti positivi: "Flight crew are nice, reasonable service during flight"
Punti negativi: "The flight was delayed twice and while boarding was delayed an hour. This plug transfer our luggage for the flight from Belgrade to Tel Aviv."
Punti positivi: "Service"
Punti negativi: "Long Layovers"
Punti negativi: "The cabin temperature was too warm and we had to keep asking for water to stay hydrated. Not enough drinks were offered. It was a long, uncomfortable flight."
Punti negativi: "This is a rating for our entire experience which was awful. In our area you were unable to check in online or use a kiosk. That meant every person on the flight had to check in at the airport. There were no lines, no directions, just a mob at the desk. Once onboard the intercom went out during taxi. We had to turn around. No information was given as we sat on the taxiway. We finally took off late and again no information was given about connections. When we asked we were told "don't worry the Belgrade airport is small". luckily the flight from Belgrade to Athens was also late so we made the connection. Departing Athens was difficult as well. Online Air Serbia was showing our flight was cancelled due to a possible air traffic controller stike which did not happen. We called Air Serbia and were informed the flight was not cancelled. "Just show up at the airport" we were told. We showed up more than 2 hours early and waited in line to be told we were not in their system along with 2 other couples by a very curt airport employee. We waited an hour, despite all of us having proof of paid tickets. Again, no information was given. They finally confirmed the first leg, Athens to Belgrade but not the 2nd, Belgrade to Stuttgart. We waited again and finally were given boarding passes. We were not apologized to, offered an up grade or really afforded any customer service. One of the other couples discovered on their own, that due to the possible strike, Air Sebia had indeed cancelled everyone's bookings and "forgot" to re-enter some. Leaving Athens we were also late on take off. Again not given any information and barely made our connection to Stuttgart. At this time given our experience we could not recommend Air Serbia."
Punti positivi: "It was a good flight over all, the service was non-stop"
Punti negativi: "At JFK our pre booked seats were changed , and I had them changed back, there was some BS excuse for that I was questioning a flight attendant as to why the plum brandy wasn't on the menu,(national drink) I was told to fly first class the next time The flight back from Belgrade to JFK. I was told by the same flight attendant (Ana) that I was holding up the line, I was trying to put the carry on luggage over the seats. There was a 40 min delay in landing, the bathrooms were locked, once again the same flight attendant made a big deal of this, that I have to make it quick. The signs for the 1st class , bathroom should not be visible from the economy class seats because it confuses passengers, in the economy class, some of the passengers were sent back and not allowed to use the bathroom."
Punti positivi: "Baggage allowance"
Punti negativi: "Too few movie choices."
Punti positivi: "Air Serbia has a great service and tasty menu"
Punti negativi: "-"
Il nostro volo è stato cancellato quando già eravamo saliti a bordo. Non c’era alcuna assistenza disponibile in aeroporto che ci dicesse cosa fare o dove recuperare i bagagli. Dopo 3 ore è arrivato il personale dell’aeroporto per dare informazioni esclusivamente per il pernottamento in attesa di altri voli. Ci hanno detto di acquistare altri voli con EASYJET, ma il primo volo disponibile era dopo 5 giorni. Non hanno riprogrammato nessun volo. Come giustificazione ci hanno detto che la compagnia ha avuto un attacco hacker che interessava tutta l’Europa, ma mentre attendavamo spiegazioni in aeroporto abbiamo visto altri voli EASYJET partire. Assistenza, spiegazioni e giustificazioni vergognose
Numero banchi per drop bag insufficienti, un’ora di coda
La personne nous ayant fait monter dans l'avion était détestable, en effet elle a fait payer des suppléments bagages à toutes les personnes voyageant avec une valisette alors même que le bagage correspondait aux mesures indiquées sur le site internet, et ce sous prétexte qu'il "est interdit d'avoir des roues à son bagage". Tout cela alors que la porte d'embarquement a changé au dernier moment, poussant tous les passagers à traverser l'aéroport alors même que le vol était retardé pour des raisons totalement lunaire tant la façon de les décrire était maladroite, je cite le pilote "Nous avons du retard, car à Pise des enfants handicapés, les pauvres, ont pris du temps à débarquer", remarque que la totalité de l'avion a trouvé déplacé. Le clou du spectacle, encore plus de retard, cette fois ci à cause de la météo, n'étant pas la faute de la compagnie, mais cette dernière ne présentant que des excuses sonnant bien fausses. Résultat des courses: arrivées à l'aéroport à 23:20 au lieu de 22:15, un supplément bagage injustifié pour mon amie, des commentaires désobligeants et déplacés, du grand art!
Mi è piaciuta molto, l’attenzione veramente dettagliata…dal saluto 🖖 iniziale,alla cortesia nel rispondere ad ogni necessità. Controlli supervisionari e gentilezza strabiliante
Punti negativi: "Puntualità"
Punti negativi: "Flight not on Time Super hot temperature on board (almost unhealthy)"
Punti negativi: "Volo in ritardo, gente ammassata al gate, informazioni all'ultimo momento"
Punti negativi: "Poco spazio per i bagagli, e tassativamente permesso un solo pezzo,neanche una borsetta personalein più"
Punti negativi: "La puntualità"
Punti negativi: "Easy Jet is not available to check in on a Kiosk in Venice and you have to go to another floor to find it. Once there the staff were less then helpful and all passengers seemed confused from a total lack of communication. Will not take Easy Jet again if other options are available."
Punti positivi: "Nice crew. Flight arrives before planned."
Punti positivi: "Quando mi hanno fatto scendere"
Punti negativi: "SEMPRE RITARDO 2 ore e 40 min su un volo di 1 ora e 20 mi sembra esagerato!!!"
Punti positivi: "The crew were very friendly and helpful."
Punti negativi: "Flight was three hours late to depart with very little communication made to passengers."
Punti negativi: "There was an altercation between two passengers on the flight that escalated to four people being involved. The crew did little to nothing to resolve the situation. As a result, screaming persisted for multiple minutes until the passengers stopped themselves."
Punti positivi: "the flight was ok"
Punti negativi: "the crew member at the gate got very RUDE with my sister, my sister she explained to her that since my mom is 77 years old she needs to take a bit more time to board so she asked if she could be one of the first people to board the plane. She told my sister that my mom could born after priority"
Punti positivi: "niente"
Punti negativi: "sempre fanno ritardo e questa volta addirittura 4 ore!!!! Mai piu' comprero' un biglietto EasyJet"
Punti negativi: "It was hot"
Punti negativi: "We were waiting in the bus for a very long time"
Punti positivi: "volo in orario"
Punti negativi: "Ho dovuto mettere il mio bagaglio a mano non sopra di me ma due posto dietro, e salivo con easyjet plus tra i primi..."
Punti positivi: "Rispetto e cordialità"
Punti negativi: "Poche cose"
Punti negativi: "Accent and descent were extremely fast and caused ears extreme pain."
Punti negativi: "Imbarco e sbarco sotto la pioggia. Ritardo in partenza e all'arrivo."
Punti positivi: "Pulizia e cortesia"
Punti negativi: "Puntulità"
Punti positivi: "Personale ok."
Punti negativi: "Pulizia aereo. Imbarco caotico, poco spazio, lunga attesa."
Punti positivi: "Tutto tranquillo"
Punti positivi: "Puntualità"
Punti negativi: "Cena a bordo"
Punti positivi: "Sempre perfetto"
Punti negativi: "Volo in ritardo"
Punti positivi: "Con Easyget abbiamo viagiato bene"
Punti negativi: "I tried to explain to the Kiwi associates 10 hours before departure that San Marco in Venice was flooded and that there was no way to get out of the hotel and to the airport. I tried to change my flight and was told that nothing could be done but that I would get a call in 2 -4 hours with a solution but did not. I missed the flight and fear that I will miss my connection. Stuck."
Punti negativi: "Ritardo"
Punti positivi: "Great staff, easy luggage boarding"
Punti negativi: "No free water on board. The mess getting to the plane and no one hour boarding info. Just board now."
Punti positivi: "Good fly"
Punti negativi: "La cortesia è puntualita"
Punti positivi: "Atterraggio e decollo perfetti"
Punti positivi: "Non ci hanno fatto la fastidiosa richiesta di imbarcare in stiva il bagaglio a mano, tipica di un concorrente irlandese. Personale estremamente gentile. Atterraggio morbido."
Punti negativi: "Niente"
Punti negativi: "Oltre 5 ore in aereo per un volo da 2h20m è davvero incredibile"
Punti negativi: "Plane took off late because they didn’t have machine to turn plane on and let us inside the plane for an hour at 39C because air conditioning didn’t work"
Punti positivi: "Purtroppo nulla."
Punti negativi: "L’attesa all’imbarco, l’eccessiva per non dire esagerata erogazione dell’aria condizionata sia al gate che all’interno dell’aereo, la freddezza del personale di bordo ed il ritardo del volo di quasi mezz’ora."
Punti negativi: "In ritardo di 1 ora"
Punti positivi: "On time and very well organized"
Punti negativi: "U have to pay for water"
Punti positivi: "La priorità per le famiglie con bambini piccoli meno di due anni"
Punti negativi: "Sono stati smarriti i bagagli durante il volo di ritorno."
Punti negativi: "You all do not help people who have suffered a loss. It is so difficult to get a response from anybody, it’s not only frustrating but disappointing"
Punti positivi: "Personale di volo veramente disponibile"
Punti negativi: "Ritardo di quasi due ore"
Punti positivi: "No information was available and no one was available to help."
Punti negativi: "I will never use easyJet again"
Punti positivi: "solo il volo aereo e l'arrivo a malpensa"
Punti negativi: "il ceck in dell'aereoporto a Catania, personale impreparato e soprattutto scortese. dovevano essere aperti 6 banchi per il ceck in in realtà solo 2 erano aperti. Ho rischiato di perdere il volo aereo pur recandomi a fare il ceck in ben 2 ore prima del volo aereo."
Punti positivi: "We had to pay 60$ for our carry on and it probably costed more than our entire ticket. I am so upset and infuriated at the fact that we weren’t warned in advance. The last easy jet flight we took a week ago we didn’t have to pay for our carry on."
Punti positivi: "Il personale è stato amichevole e professionale"
Punti negativi: "2 ore e mezza di ritardo per un volo di 1 ora. Ritardo annunciato ogni 20 minuti. Vergognosi"
Punti positivi: "Everything was good"
Volo cancellato all'ultimo dopo 6 ore di ritardo.a compagnia aerea neanche garantisce il rimborso per l'hotel
Mancanza di personale al check in, coda infinita per spedire i bagagli, 45 minuti di attesa a bordo prima del decollo senza informazioni
Punti positivi: "Efficient. On time."
Punti negativi: "Water, courtesy of the airline. More space, of course."
Punti positivi: "The flight experience was pleasant!"
Punti positivi: "Pulizia e personale"
Punti negativi: "I prezzi Dell caffè ☕"
Punti positivi: "La puntualità"
Punti negativi: "La divisione prima del imbarco in base ai nr dove ci si siede e poi ci hanno messo su lo stesso autobus"
Punti negativi: "Baggage Claim in Barcelona. Waited 45 minutes before baggage arrived, that combined with flight being 30 minutes late made running to catch a connecting flight which was in a different terminal requiring a shuttle bus ride to get there."
Punti positivi: "Save you money and avoid this airline."
Punti negativi: "Complete overhaul of the company."
Punti negativi: "3 hours delayed due to a mechanical problem."
Punti positivi: "Food and entertainment were ok but crew was rude and lazy and we had multiple delays. I was told to get in line for boarding and then stood there another hour. It was very poorly disorganized and did not come into contact with one nice crew member"
Punti negativi: "Nicer crew."
Punti positivi: "The worst crew I’ve ever experienced on a flight, and I’m a frequent flyer, both domestically and internationally."
Punti negativi: "To have not flown with Norwegian"
Punti negativi: "6h delayed"
Punti negativi: "Late as per Vueling fashion"
Punti negativi: "There was a long delay, longer than the flight itself. In a rush to catch up (or go home) they did not clean the plane before boarding, not even superficially."
Punti negativi: "Could of been on time. I missed my connection and it cost me 1000’s. Worst airline ever."
Punti positivi: "Staff was pleasant and polite. Seats were comfortable enough for economy."
Punti negativi: "Boarding seemed to take and incredibly long time."
Punti positivi: "Nothkng"
Punti negativi: "Everythkng"
Punti negativi: "There was nothing about the trip to like. I still have not made it to Agadir. The flight in Denver was delayed two hours, causing my family to miss all connections. This I turn required me to fork out $1000 additional to make it to my final destination."
Punti positivi: "Quick, cheap, and convenient"
Punti negativi: "Like riding a park bench through the sky"
Punti negativi: "I was informed upon arriving that I was on "standby" for a flight I'd booked weeks in advance, and told the reason was I had not paid the surcharge to reserve a specific seat, and Vueling oversold the flight by 10%. Not cool, Vueling. Also the flight was almost an hour late taking off."
Punti positivi: "It was a very efficient flight. On time"
Punti negativi: "It was raining when we boarded the plane and some people were stuck outside for a little bit."
Punti positivi: "Good timing, efficiency"
Punti positivi: "Sedile molto comodo x un low-cost."
Punti negativi: "Check-in online non disponibile per la tratta SPU - FCO."
Punti negativi: "boarding was slow"
Punti positivi: "Plane looks new and clean."
Punti negativi: "Boarding process, included checked in luggage and limit hand carry to 15 kg."
Punti positivi: "Good price"
Punti negativi: "Baggage took far too long"
Punti negativi: "Lo spazio tra i sedili!!!!"
Punti positivi: "Nulla, mai viaggiato cosi male! Non si tiusciva a stare seduti!!!! Sedile scomodo e non c’era spazio per le gambe!!!!!"
Punti negativi: "Allargare lo spazio per le gambe anche solo di pochi centimetri!"
Punti negativi: "Pagata la priority mi trovo nella fila 3 gruppo imbarcato per ultimo! Inaccettabile"
Punti negativi: "Far pulire bene bagni e posti a sedere pieni di carta nel pavimento, briciole ed acqua sui sedili nonché cibo anche nelle cappelliere"
Punti positivi: "Il check in rapido Il personale super educato e simpaticissimo"
Punti negativi: "La pulizia dell’aereo Non per me, ma io non avevo acquistato il prioritario però sono stato imbarcato davanti a quelli che erano prioritari quindi hanno mischiato tutti e chi ha pagato per il servizio Priority era proprio arrabbiato"
Punti positivi: "Perfect timing and nicely crew"
Punti negativi: "There is no food not even a glass water for free"
Punti positivi: "il sedile decisamemte scomodo e di dimensioni ridotte"
Punti negativi: "praticamente tutto"
Punti positivi: "DA Barcellona è andato molto bene e atterrato in anticipo"
Punti negativi: "Da milano è partito con 40 minuti di ritardo e arrivato con 30 minuti di ritardo. Inoltre il personale all'ingresso del volo era scontroso e poco professionale"
Punti negativi: "Scadente"
Punti positivi: "Niente"
Punti negativi: "Non sono state date le disposizioni di sicurezza a bordo. Non ho ricevuto nulla di ciò che ho chiesto agli assistenti di volo durante il loro passaggio. Il volo ha tardato di un'ora. L'atterraggio è stato il più spaventoso in oltre 20 viaggi compiuti ad oggi. Da dimenticare."
Punti negativi: "Da anni lo sciopero ha un'importanza sociale; si sciopera per creare disagio e quello che hanno indetto i piloti Vueling ha creato il massimo del disagio. Bene notare che non è con loro che bisogna prendersela, ma con la compagnia che si è rifiutata di avvertire il ritardo di 4 ore e che ha fatto stare centinaia di passeggeri ad aspettare di capire se e quando saremo rientrati. Lo sciopero deve creare disagio soprattutto a una società, non a dei cittadini. Considerando che alla parola "rimborso" nessuno del personale Vueling ha saputo rispondere, mi chiedo: la prossima volta scioperiamo noi per creare disagio ai piloti? Ovviamente scherzo, ma ogni volta che viaggio con vueling succede qualcosa."
Punti positivi: "La impiegata del frontdesk era cortese e aveva molto interese per aiutarmi nel mio caso, perché portavo molto bagaglio"
Punti negativi: "Portavo una chitarra"
Punti negativi: "Ritardo aereo e ritiro bagagli assurdo"
Punti positivi: "Gentilezza personale"
Punti negativi: "Attesa valigia imbarcata"
Punti negativi: "Come sempre Vueling ha fatto ritardo e questa volta abbiamo pagato un supplemento alla compagnia di affitto auto"
Punti positivi: "Assigned exit seats to us"
Punti negativi: "Rude staff, grabbed my shoulder to ask a question instead of just asking verbally, not allowing us to bring carry on bag, etc."
Punti positivi: "The flight actually got me to my destination"
Punti negativi: "I asked for priority boarding at the counter since I’m pregnant which they agreed to. They advised me to wait for the priority announcement to board first. That did not happen. They simply let everyone on at once causing a stampede. Flight was delayed. Flight had no AC until almost take off. Smallest amount of legroom I’ve ever had in my life."
Punti positivi: "Comfortable seats"
Punti negativi: "It was delayed with no reason and I missed my check in. I specifically purchased this flight vs the one at 10 pm to not miss check in. Ugh! 20 euro late fees. So, I paid more for the flight (because the 7pm was more than the 10 pm) and now I have to pay a late fee to check in. On top of that, I paid an additional service fee by booking though FlightNetwork and they did not book my checked luggage like the price breakdown said. It’s been terrible and a waste of time and money."
Punti positivi: "The seats are good"
Punti negativi: "They keep revising the plane departure time on their website/app but refused to announce changes in the terminal. Kayak sent me 10 updates about the scheduled departure. The airport had the initial one and no more"
Punti positivi: "Nothing"
Punti negativi: "The flight that was suppose to leave at 3 pm only took off past 11:00 pm"
Punti positivi: "Nothing"
Punti negativi: "The worst flight in my life"
raynair valido solo per il prezzo pagato
Arrivati anche in anticipo!
Sono molto efficienti nel dirigere i passeggeri in uno sbarco educato
Ottimo il viaggio. Arrivati in anticipo di 20 minuti
Punti negativi: "Vergognoso il fatto che non siano state divise le file tra priority e non, con conseguente ammassamento delle persone davanti al gate. Inoltre assurdo annunciare un gate errato, sia in inglese che in italiano e costringere le persone ad un pellegrinaggio in andata e ritorno in un gate errato"
Punti negativi: "Ho dovuto pagare due volte 50€ + 50€ di due valigie per 5cm in più di grandezza , che schifo di speculare sul bagaglio a mano....non viaggerò più con la Rainer."
Punti positivi: "Perfect!"
Punti negativi: "You should fly according to the schedule although you arrived at Barcelona on faster, but I think you should fly base on the time at the ticket. Thank you."
Punti negativi: "Aumentare possibilità di tè da bere (disponibili solo tè verde o negro)"
Punti positivi: "Nothing is even good"
Punti negativi: "In my opinion the I never fly like this flight very bad experience in this flight that's all"
Punti negativi: "Direct boarding."
Punti positivi: "hostess in particolare maleducatissima.... Spero di non volare Ryanair. Volo ct_mi 12/08/2019 delle ore 21:05,partito con un'ora di ritardo......... Una hostess da licenziare in tronco"
Punti negativi: "hostess in particolare maleducatissima.... Spero di non volare Ryanair. Volo ct_mi 12/08/2019 delle ore 21:05,partito con un'ora di ritardo......... Una hostess da licenziare in tronco"
Punti positivi: "Personale gentile"
Punti negativi: "Ai counter per il check In dovrebbero indicare coi cartelloni luminosi a che città corrispondono, c'era un gran caos tra chi andava a tenerife, londra e pisa. Questo è successo ai counter di Barajas e diverse persone si sono lamentate a voce alta."
Punti positivi: "Tutto ok"
Punti negativi: "."
Punti negativi: "Non ho fatto il check in on Line mi hanno fatto pagare 55 euro non e’ giusto"
Punti positivi: "La amabilidad del personal. Página web fácil de usar"
Punti negativi: "Los asientos don demasiado duros. Deberían poder reclinar los espaldares. Me molesta que cobren adicional por todo. A la final el precio inicial es irreal"
Punti positivi: "Tutto: Accoglienza e professionalità in modo particolare."
Punti negativi: "Niente"
Punti positivi: "Personale gentile"
Punti negativi: "L’ora del disimbarcoooooooo"
Punti negativi: "Sedili scomodissimi. Imbarco lentissimo a causa del controllo dei bagagli al gate. 1 ore di ritardo in arrivo"
Punti positivi: "Niente"
Punti negativi: "Sedili, spazio fra i sedili, regole bagaglio, scelta dei posti, tariffe extra e supplementi."
Punti negativi: "Bagaglio a mano gratis"
Punti positivi: "Sedili con poco spazio x le gambe. Non prenderò più Rayanair"
Punti positivi: "Niente"
Punti negativi: "La qualità del volo e dei piloti"
Punti negativi: "Check in was horrific. We weren’t able to print our boarding passes earlier. Not easy to do in Morocco. We were hassled at Marrakech airport. Had to wait in separate line for boarding pass-backed up for a half hour. They HAND WROTE BOARDING PASS. And charged us an additional 100 Euros. Inappropriate"
Punti positivi: "Il finger per imbarcare nel l’aeroporto di Bologna"
Punti negativi: "La fila lunga dei clienti priority e nessuna agevolazione per viaggiare con bimbi"
Punti positivi: "tutto perfetto"
Punti negativi: "Kayak provided Ryanair an incorrect email address I could not sign in on line. Unsure if I would be able to board, I had to buy another ticket from Ryanair on line. Never again Kayak."
Punti positivi: "Price was good."
Punti negativi: "Non stop talking regarding selling you food and drinks. Then perfume and jewelry, then scratch off tickets. Then donate to a kids charity. No magazine in my seat to see what food or drink options they had . No seats even had a space for a mag or your iPad. Seat pretty uncomfortable."
Punti negativi: "They charge extra for everything! Who can print their boarding pass while traveling?! And there’s no way to print it well in advance. The seats were very uncomfortable and not one staff member smiled the whole time. I won’t take the airline again no matter how cheap it is"
Punti positivi: "None"
Punti negativi: "Delay of the flight"
Punti positivi: "The flight itself was quick and crew members were professional."
Punti negativi: "We weren't informed of flight delays until arriving at the airport. No information was provided on departure time until after waiting almost 2 hours. Ryanair staff at the airport made announcements exclusively in Spanish, without providing an English translation."
Punti positivi: "Confort"
Punti negativi: "1 ora e 30 minuti di ritardo"
Punti positivi: "No good things to say about this flight or booking."
Punti negativi: "Flight was delayed for more than 4 hours with no prior warning and staff would not explain why. Even tried to charge me 60€ each for not booking in 2 hours early when they knew the flight was delayed. By far the worst flight I have ever taken."
Punti negativi: "Very long wait for baggage pick up Overall it was adequate and safe"
Punti positivi: "Crew was very friendly and upbeat"
Punti negativi: "Boarding took a while and flight landed a bit late"
Punti negativi: "I received a message instructing me to check-in online and so I did. However, I need ver received the screenshot of the boarding pass or an email for that matter. When I try to check in at the counter they had me go to the other end of the airport and pay 20€ for them to "print" the boarding pass. What a racket!! Never again."
Punti negativi: "ritardo di mezz'ora all'andata e 3 ore al ritorno. mai più"
Punti negativi: "Volo partito in ritardo di un'ora e dieci minuti."
Punti positivi: "Gentilezza personale"
Punti negativi: "ritardo esagerato, scomodità postini, nessuna distribuzione acqua, sequestrati oer 1 ora e mezza nel velivolo"
Punti negativi: "Boarding chaotic, late departure with no explanation"
Punti positivi: "Il volo, diretto da Edimburgo a Roma."
Punti negativi: "Posti a sedere nello standard RyanAir, scomodissimi e da dolori. Per uno alto 1.90 e robusto come me, le 2 o 3 ore di volo possono diventare un supplizio ed una tortura, soprattutto nei voli affollati."
Punti negativi: "Volo in ritardo"
Punti positivi: "No si Long Time in prepratives"
Punti positivi: "Prezzo"
Punti negativi: "Ritardo"
Punti negativi: "Boarding was late."
Punti positivi: "It was cheap and clean"
Punti negativi: "Cant take your carry on actually onboard. They wont even give u free hot water for personal needs."