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Punti positivi: Crew was professional. We did not have food on the flight nor used the entertainment.

Punti negativi: There was a huge lad beside us and the seats & legroom are less than we would like. The huge lad made it uncomfortable Bob

Punti positivi: Friendly staff, clean olane.

Punti negativi: Going back and forth to pay for extra luggage.

Punti positivi: Nice crew and pilots! Good food and beverage selection

Punti negativi: No wifi. Luggage went to Detroit instead of Amsterdam. Was delivered 3 days later to the house I was visiting in sevilla Spain

Punti positivi: Quick boarding and friendly crew.

Punti negativi: Only being able to carry on one bag even though some people had 2. There was plenty of room in the overhead bins.

Punti positivi: Preferential boarding was useful as the flight was full and cabin baggage space was tight.

Punti negativi: People shouldn't be allowed to carry two bags of the same size and dimensions onto the plane, space is too tight for that, they should be made to put all their bags into the hold.

Punti positivi: Fast easy hoarding. Friendly staff

Punti negativi: Na

Punti positivi: Nothing, staff didnt even attempt to help me once i eventually for the gate for easyjet and the gate had closed (due to staff telling me to go to departures after showing that i didnt have a boarding pass)

Punti negativi: The lack of help recieved by staff throughout the airport to help me get to the correct gate. After 30 mins of asking different staff where to go and what i needed to do to get on the flight the gate for my flight was then closed which has caused me to pay for an extra flight. Due to this i will be requesting a full refund on the first flight.

Punti positivi: The cabin crew were friendly and it was a comfortable flight

Punti negativi: The staff at luggage drop weren’t particularly friendly and we were only given half an hour’s notice of the gate which wasn’t long enough

Punti positivi: I liked that it was short

Punti negativi: The ride was so bumpy that I got sick

Punti positivi: Everything

Punti negativi: Seats are crazy cramped!!!

Punti positivi: If AirItaly continues in this fashion they will outpace other airlines to Italy. Great crew, delicious food.

Punti negativi: Entertainment package was not too good. Needed better movies or a bigger selection.

Punti positivi: The flight attendants were very nice.

Punti negativi: 1. There was no organization when boarding. It was chaotic. 2. For some reason, everyone appeared to have a difficult time finding overhead room for their luggage. 3. The attendants are used more as sale‘s people than attendants. The items they were selling included candy, spirits, and cartons of cigarettes. 4. They only offer two free movies, a few tv episodes, and music. 5. They serve you food twice. No snacks. No alcohol.

Punti positivi: The price and nonstop flight was the only positive.

Punti negativi: O am gluten free vegan due to medical issues and they were not able to accommodate me. I could have vegan or gluten free but not both and I would have to pay $18. How hard is it to do gluten free pasta with marinara sauce or veggies over rice? Most of the crew was rude and vary hard to understand and their English was not very good and my German is not very good so it was difficult to communicate. The seats have very little padding and zero lumbar support, thank goodness they give you a mini pillow otherwise my back would have been so bad I wouldn't have been able to walk! I would NOT recommend Condor and will never fly them again!

Punti positivi: The plane is very comfortable with wide seats.

Punti negativi: My baggage didn't make it to Austin. I don't know when I will have it back. Not really professional baggage re clame handling... The food made my tummy hurt and no choices. Sucks to buy entertainment after a 1000 dollar ticket price and I could only pay with cash on the plane.

Punti negativi: Overbooked flight. Couldn't get the seats that we had reserved 6 months prior as we failed to check in and reserve our seats in time.

Punti positivi: The only saving grace to this whole experience was the woman at the check in counter who was friendly and made small talk while checking our bags.

Punti negativi: Honestly, I would consider myself well travelled but after this flight I wanted to rule out air travel from our future plans. The take off was bumpy, fast and uncomfortable. Handling the turbulence was unbearable and I had a full blown panic attack on the flight. I couldn't understand a word of the English announcements each time we hit turbulence. I felt unbearably sick but couldn't bring myself to get out of my seat. There was no food, no entertainment, and definitely no entertainment. I hope to never fly Volotea again.

Punti negativi: I booked an afternoon flight on Volta. They changed me weeks later to a morning flight. I told them I wanted to cancel my earlier flight and preferred a refund instead. I have never received credit for my cancellation.

Punti positivi: Puntualità e rapidità

Punti positivi: Low cost

Punti negativi: Have to carry any carry-on luggage up the metal stairs in any weather, up to plane. Same thing after landing.

Punti positivi: Staff where friendly but could’ve informed us why we where circling for 40 mins earlier

Punti negativi: Not being informed of the Thunderstorm situation earlier no one knew what was happening

Punti positivi: On time flight and friendly staff

Punti positivi: Quick efficient boarding - on time.

Punti negativi: Not terribly comfortable seats but for short haul flights, just fine.

Punti positivi: Very speedily boarding, crew dealt with a passenger with a large bag well.

Punti negativi: Chair didn’t lean back, unclear that water wasn’t free

Punti negativi: The flight was 1/2 late and hence arriving

Punti positivi: La impiegata del frontdesk era cortese e aveva molto interese per aiutarmi nel mio caso, perché portavo molto bagaglio

Punti negativi: Portavo una chitarra

Punti positivi: Nothing

Punti negativi: Flight was 2 hours late. Incredibly messy boarding procedure. Then they kept everyone in the plane for more than one hour with no air conditioning. Crew had to open the aircraft doors to let some air into the cabin.

Punti negativi: Somehow my bag didn’t make the allowance, and I had to pay $40, everyone else had equal baggage and were allowed to use them as carry on except me! NEVER FLYING WITH VUELING AGAIN!!!!!!

Punti positivi: Crew was very professional, food options were excellent.

Punti positivi: Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious.

Punti negativi:

Punti positivi: Fast boarding with group number priority

Punti negativi: No complementary rescteshments. You had to pay and only pay by card.

Punti positivi: Crew were very friendly

Punti negativi: The aircraft was 21 years old and showed every minute of its 21 years. Economy class is very bunched. On board food was average at best

Punti positivi: Nothing.

Punti negativi: Boarding was a disaster. We just stood in line like sardines for an hour. The other issue was bags. They wouldn't let me buy bag vouchers online because I had checked in. Something they don't tell you until after and wouldn't even let me buy for my return flight a week away. So I had to pay 200 euros extra for bags (more than 1/4 of my flight cost.) plus Emirates, my first flight said the bags were free because international travel. It is a failing of kayak not to fix this issue and I regret using this service. Either kayak needs to figure out a way to warn you or they should cancel using this rude, incompetent airline.

Punti positivi: The crew

Punti negativi: The delay, the boarding, the mess in the gate

Punti negativi: Bus at arrival

Punti positivi: Great service landed early both ways defo use again

Punti negativi: Nothing

Punti positivi: Good: warm, free blanket, relatively comfortable seats, reasonable leg room (by today's standards).

Punti negativi: Bad: I had a connection in Milan -- both legs on Air Italy. The flight into Milan landed nearly 2 hours late due to weather; the delay was not their fault but Air Italy handled the connection very poorly. Many people from that first, delayed, flight were transferring to the same Milan-NYC flight. We landed after the boarding time for the second flight but Air Italy gave us no information at all about the status of the flight; then we were stopped in a hallway and put through extremely slow extra security measures (only one staff member to process all those people), again with no explanation, delaying us well past take-off time. Folks were extremely stressed because we didn't know whether we were missing the second flight or not -- I saw two people in tears. In fact, it turned out Air Italy had held the second flight for us -- but why not tell us so, and avoid all the upset and stress? Also bad: The crew in the economy cabin on the Milan-NYC leg were abrupt, to put it mildly. Didn't give us the advertised choice of food, snapped at one poor person who didn't understand the menu, were shockingly ungracious when thirsty people asked for water, etc. (I should note, the crew on my outgoing Air Italy flight were lovely.)

Punti positivi: Nice new planes out of NYC. Professional crew. On time. Ok food for an airline. Second leg to Palermo was delayed slightly but no big deal. All around a great experience.

Punti positivi: Pre pay for all luggage. iN advance. Othwise $58 Euros each way. Joke. And if you are not of Italics an decent they treat you lousy.

Punti negativi: The luggage policy is not clear. Appears you pay your bag if overweight. But not. They charge $58 Euros each way

Punti positivi: Staff cordial.

Punti negativi: A real problem while transfering to a flighjt from Milan to NY. There is an extra steo before boarding which is a "transfer desk"...which most people were not informed about and while boarding were redirected to a line that took 45 minutes to clear . Also useless concept of of "priority boarding" with air italy. Children boarding and buisness class were recognized only not what was charged as priority boarding from Air Italy. There is no such thing so if you pay for that it all for nothing... Dont do it!

Punti positivi: Friendly staff, clean olane.

Punti negativi: Going back and forth to pay for extra luggage.

Punti positivi: It got me here in one piece

Punti negativi: High school kids ran wild talking screaming standing in aisles and flight crew did nothing to stop all of the noise and nuisance. More like a flying bus than airplane

Punti positivi: Professional and efficient, everything one could have hoped for.

Punti positivi: Seats were more comfortable than I expected.

Punti negativi: It would have been better to have 2 carry ons. Even a bag of snacks was considered a carry on and i had to put it and my purse in my backpack.

Punti positivi: service

Punti positivi: It was on time

Punti negativi: Bad Terminal and riude check in staff. Sell dear gin tonic and no lemon. hostesses refused to remove used cups for three hours and 3 trequests. Real shame! I took my cups to the gulley myself!!

Punti negativi: Terrible experience with easy jet, for the second time the broke my bag, the attendant just before boarding to the plane she charged me ( in a very rude way) 50€ just because she thought my cabin bag is bigger than standard!! Who will redeem me for my 300€ broken bag. I will try never to fly easy jet unless it is the only available option.

Punti positivi: Great service landed early both ways defo use again

Punti negativi: Nothing

Punti positivi: It got me here in one piece

Punti negativi: High school kids ran wild talking screaming standing in aisles and flight crew did nothing to stop all of the noise and nuisance. More like a flying bus than airplane

Punti positivi: Quick boarding and friendly crew.

Punti negativi: Only being able to carry on one bag even though some people had 2. There was plenty of room in the overhead bins.

Punti positivi: Professional and efficient, everything one could have hoped for.

Punti positivi: Crew and pilots appeared competent. The plane was clean, the air conditioning worked well, even when we boarded in Crete.

Punti negativi: The seats are insanely small, cramped, and narrow, but that's why they call it TranSAVIA. I can live with a small seat for a much cheaper flight. The horror was getting to the gate. This is Greece, so no quick checkin, long lines, not really sure which is the right line. Then they change the gate at the last minute. Really the worst terminal I have been in for a long time, and this includes those in China and India. Even worst than La Guardia at rock bottom. But then you are in Crete... But DO allow at LEAST two hours to check in.

Punti positivi: Nothing to mention

Punti negativi: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

Punti positivi: Nice crew pilot food and beverage

Punti negativi: No wifi

Punti positivi: The crew was really friendly.

Punti negativi: There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful.

Punti positivi: short, sweet and to the point. 1+ hour flight is usually an easy hop.

Punti positivi: The cabin crew were friendly and it was a comfortable flight

Punti negativi: The staff at luggage drop weren’t particularly friendly and we were only given half an hour’s notice of the gate which wasn’t long enough

Punti negativi: Bus at arrival

Punti positivi: Pilot got us there in less than an hour after a three hour delay

Punti negativi: Three hour delay with no explanation until we were actually on the flight. Only a £3 refreshment voucher. Couldn't hear cabin crew and they rushed through the food service. Looked like they didn't want to be there.

Punti positivi: Great service landed early both ways defo use again

Punti negativi: Nothing

Punti positivi: Nice new planes out of NYC. Professional crew. On time. Ok food for an airline. Second leg to Palermo was delayed slightly but no big deal. All around a great experience.

Punti positivi: That I made it there alive

Punti negativi: Boarding is ridiculous. 30 minute wait in a bus, people boarding from both front and rear of the plane and then having to pass each other in the skinny aisleway to get to their seats.

Punti positivi: Pre pay for all luggage. iN advance. Othwise $58 Euros each way. Joke. And if you are not of Italics an decent they treat you lousy.

Punti negativi: The luggage policy is not clear. Appears you pay your bag if overweight. But not. They charge $58 Euros each way

Punti positivi: I loved the blankets, pillow, and food. I also loved the selection of movies and shows to watch!

Punti negativi: I did t like how small the seats were and I also didnt like the lack of communication. I was told my bags were going straight to my destination and in fact they came to my lay over.

Punti positivi: The plane is very comfortable with wide seats.

Punti negativi: My baggage didn't make it to Austin. I don't know when I will have it back. Not really professional baggage re clame handling... The food made my tummy hurt and no choices. Sucks to buy entertainment after a 1000 dollar ticket price and I could only pay with cash on the plane.

Punti positivi: The price and nonstop flight was the only positive.

Punti negativi: O am gluten free vegan due to medical issues and they were not able to accommodate me. I could have vegan or gluten free but not both and I would have to pay $18. How hard is it to do gluten free pasta with marinara sauce or veggies over rice? Most of the crew was rude and vary hard to understand and their English was not very good and my German is not very good so it was difficult to communicate. The seats have very little padding and zero lumbar support, thank goodness they give you a mini pillow otherwise my back would have been so bad I wouldn't have been able to walk! I would NOT recommend Condor and will never fly them again!

Punti positivi: The music selection.

Punti negativi: Seating is very tight even for a petite 5’1” person like me. My boyfriend was 5’8” and he was definitely uncomfortable with the lack of leg space. If the passengers in front of you decided to put their seats back? You’ve lost even more space and feel closed in. Thankfully the aisle seat next to us was empty so we tried to stretch out a little bit without spilling into the seat entirely. Entertainment was eh. Two movies from the early 2000s (Alvin & the Chipmunks and What happens in Vegas) and an episode of Tom & Jerry and an episode of Modern Family but from Season 5? Not great if you’ve never watched the series.. About their hospitality... My boyfriend and I were completely disregarded and ignored by a stewardess with blonde hair and thick black glasses... Flight: DE2102 that left September 8th from Frankfurt to San Juan. We received our meals from her AFTER she handed meals to the people behind us - this was not the case for other passengers that spoke German, everyone’s meals up until ours was handed in order.. When it was time to pick up the trays she skipped us both times (with our trays ready in our hands to hand to her) - I watched her pick up the trays from the passengers before and after us. My boyfriend did say “Excuse me” but she ignored him - she probably would’ve paid attention if he asked in German.. She even looked at us as she passed by which blew my mind. Her coworker on the other side had to pick up her slack and was very kind enough to pick up our trays even though we weren’t his assigned aisle. It confused me because she was so pleasant with the German passengers but ignored us even when we made eye contact and smile for her attention.. I hate to say this because I give everyone the benefit of the doubt but to be honest I felt discriminated.. My boyfriend is German (speaks fluent German and English) but I felt because of my ethnicity (Asian) he had to suffer for that.. I felt terrible that he was suffering because of me. No one wants that for their significant other or anyone. Another occasion was when another stewardess was handing us our drinks. My boyfriend’s cup was broken and as she passed it over me it spilled all over my shirt. I did gasp from surprise. No apologies whatsoever.. She seemed impatient and grabbed the cup back over only to put another cup under it. I asked for a Sprite but they only had Cola or Fanta so I was totally okay with Cola “Cola bitte”. My German isn’t that great but I did hear her coworker ask why I gasped and she told her that it was because I was surprised they didn’t have Sprite - very untrue. I was shocked and I couldn’t respond. I have never been so disappointed in a flight and the hospitality. I am very forgiving if an incident happens once or twice, but when I see it happen in front of me over and over and over again? That’s where my tolerance unfortunately crumbles. I was on the verge of tears by the end of the flight. I hope I never fly Condor again.

Punti negativi: Ok

Punti positivi: Con Easyget abbiamo viagiato bene

Punti positivi: No having to have hassle of traveling

Punti negativi: Nothing

Punti positivi: Nothing, staff didnt even attempt to help me once i eventually for the gate for easyjet and the gate had closed (due to staff telling me to go to departures after showing that i didnt have a boarding pass)

Punti negativi: The lack of help recieved by staff throughout the airport to help me get to the correct gate. After 30 mins of asking different staff where to go and what i needed to do to get on the flight the gate for my flight was then closed which has caused me to pay for an extra flight. Due to this i will be requesting a full refund on the first flight.

Punti positivi: service