Trova offerte per voli internazionali per Olbia

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "Food is a joke"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Comfort of A380 Legs space"
Punti negativi: "Terrible Connecto in Frankfurt We had to run for 15mn to get our Singapore flight with no help from Lufthansa: poor service"

Punti positivi: "Not much went well, sorry"
Punti negativi: "Because of bad logistics, the flight from CDG to FRA was delayed and therefore i missed my connection to AUS. Lufthansa personnel could have helped me make the second flight but didn't bother. I was rebooked on another flight through IAH which defeats the purpose of choosing a direct flight."

Punti positivi: "Crew was very friendly and attentive. Seats were very tight and uncomfortable, specially for a 6’3 tall person!"
Punti negativi: "Boarding could be a little bit more organized"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Crew was great."
Punti negativi: "Check in time took a very long time with a boarding pass."

Punti positivi: "I was seated in Row 18 (comfort economy?) and my seat was relatively comfortable. The cabin was clean and pleasant. The crew was friendly, efficient, and professional."
Punti negativi: "My family was seated in the economy section and their seats were extremely uncomfortable. I had the pasta dish for dinner and it was mushy to the point of being inedible."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Spacious seating, easy access to charging plug and good movies."
Punti negativi: "Boarding is never fun, why not do back first?"

Punti negativi: "Yo no pude viajar y no tube ni siquiera una remuneración un empleado de luftansa me dijo que no podía viajar Ali mejor por que no le simpatize y le quedó sin viajar y perdiendo dinero tiempo"

Punti positivi: "for the first time ever, my kid ate the airplane food, and it was because it was good. the service was really good and the staff outstanding."
Punti negativi: "Te cabin pressure gave us headache. always happens with the A380 though."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti negativi: "Airplane food eatable"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Crew, boarding, seat"
Punti negativi: "Paris airport is extremely passenger unfriendly. Better to connect somewhere else"

Punti positivi: "on time no hassle"
Punti negativi: "nothing in particular"

Punti positivi: "Great hospitality"
Punti negativi: "Delayed"

Punti negativi: "The fact that I was re routed that my flight from Paris was late and made me miss my connection."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Attentive and friendly crew, good selection of in-flight entertainment"
Punti negativi: "Crew did not come around very frequently with water throughout flight, mostly only during regular beverage service."

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "The staff was communicative and genuine. The food was decent. Even though the flight arrived late I felt ok about it due to the direct communication of details about the situation. I was stuck in the extremely cramped space of seats just in front of the lavatory making the seat in front me 5 inches from my nose when reclined but the staff was sympathetic offering to ask the passenger in front of me to redress their seat more upright and also allowing me to spread out across two seats to compensate."
Punti negativi: "While the staff compensated for the more than standardly cramped seating arrangement, I think the row of seats just in front of the lavatories should be either better designed or designated not usable. I am only 5’3” and 125lbs but still was faced with a mere 5 inches in front of me when the passenger in front of me reclined his seat. I couldn’t even stand in order to exit the row and had to crawl over the seats to my side. This had me thinking how dangerous this row could be in case of an emergency. Please consider designating these seats either not to be used or optional for passengers."

Punti positivi: "Clean, polite and cheerful staff, good food conveniently offered, on time, decent in-flight entertainment."
Punti negativi: "NA"

Punti positivi: "great airport and ease of check in and quickness on boarding flight."
Punti negativi: "boarding everyone all at once creates long unnecessary lines when staggered boarding would help"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "How all drinks, food, snacks & headsets are included and the staff so respectful and kind."
Punti negativi: "The guy behind me coughing all over me. Not exactly your issue though."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Great service, comfy plane, smooth ride."

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "I love Lufthansa! Great service, comfortable, warm towels before meals served with real silverware. Amazing!"
Punti negativi: "Service! Comfort!!"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "Arrived with enough time for me to connect to my international flight."
Punti negativi: "Boarding had no clear order. Had an international connecting flight and by the time I needed to board, there was no room in the overhead and I had to check my luggage. The airline should provide a vegan snack option for customers."

Punti positivi: "Price"
Punti negativi: "The boarding was very slow and to seat to small for me."

Punti positivi: "It was a very nice, standard flight. Nothing remarkable good or bad."

Punti positivi: "The was not confortable"
Punti negativi: "Having more entertaiment"

Punti positivi: "On time"
Punti negativi: "Seats and legroom"

Punti negativi: "Transa ia could start by respecting the law and actually enforcing car seats for small children instead of forbidding families to take their car seats in their airplanes."

Punti negativi: "Baggage claim was nearly one hour long"

Punti negativi: "The flight was delayed more than 30 minutes and it took the crew too long to address the issue. It left the passengers wondering what was going on. While we waited the air conditioner did not work and we were left in intense heat. I still don’t know the reason why the flight was delayed because it ."

Punti negativi: "Not even water is offered to people"

Punti positivi: "Seats and plane looked a little bit run-down definitely on the lower budget of airline brands."

Punti positivi: "Quick and convenient"
Punti negativi: "Delays are always an issue"

Punti negativi: "L´apertura della porta dietro per il ritorno sarebbe stato meglio"

Punti negativi: "Limited seating online Made you stand in long checking line 2.50 for a cup of Nescafé"

Punti positivi: "They changed the flight schedule and i asked them for refund and i did not get my money back"

Punti negativi: "Delay..."

Punti positivi: "Everything was fine"
Punti negativi: "No problems"

Punti positivi: "Not full flight"
Punti negativi: "Norwegian nickle and dimes everything seats, foods, luggage entertainment non existent"

Punti positivi: "We departed on time It was cheap to check a bag"

Punti negativi: "No one in orly is here to communicate with passengers. Neither airline ground personnel nor airport staff"

Punti positivi: "The flight was on time."
Punti negativi: "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"

Punti positivi: "The crew were very nice"
Punti negativi: "Uncomfortable, no entertainment, have to pay for everything, arrived late, bathroom smelled like pee"

Punti positivi: "All went well with no interference."

Punti negativi: "Free tea & coffee would be ideal"

Punti negativi: "Arrivato con 43’ di ritardo da sommarsi 15’ per scala e autobus non presenti . Uno scandalo"

Punti positivi: "The crew was personable. Flight was on time."

Punti negativi: "Boarding at Orly airport was unorganized and cluttered. Flight was delayed (took too long to depart)."

Punti positivi: "Everyone was happy trip went great price aircraft clean crew nice!"

Punti positivi: "very nice crew"
Punti negativi: "no pre-checkin on my return flight"

Punti positivi: "I was stranded in Budapest due to weather and was thrilled to find this flight for same day travel, a few hours later and have a decent price!"
Punti negativi: "I liked it all!"

Punti positivi: "Cheap ticket"
Punti negativi: "Not even complimentary tap water offered. Horrific boarding method and rude staff shouting at people who were waiting patiently. Very likely they will take your carryon even if you comply with requirements, but after you go through the process of security, which is irritating. If they need space they should offer upon check in."

Punti positivi: "great crew and exellent service"

Punti positivi: "Cheap. Gets you from one stop to the next."
Punti negativi: "Took forever to check in. I know they were under strike at that time but then after waiting for so long and just making our flight, they sent my luggage to Seville Spain. It took 3 full days for me to get my luggage. I contacted via Facebook and email and basically just got the response of I have to wait until it arrives at the airport and the best advice they could give was to call the Seville airport. I mentioned multiple times in my email and message that I did not have phone service. I showed up to the airport everyday to see if it made it in finally it did on day 3. It wasn’t until 5 days later that they even contacted me to say it had arrived but I had already picked it up. Very disappointing."

Punti positivi: "Plane comfort was normal to good."
Punti negativi: "Boarding staff at Orly was disgustingly rude."

Punti negativi: "When I arrive to Orly Airport îm waiting 2 hours to the claim baggage for take my luggage, 2 hours late is very not normal..."

Punti positivi: "That I could finally land in Madrid, actually a quick flight!"
Punti negativi: "The delay in the flight, a mess at the time of boarding the plane, just terrible!"

Punti negativi: "1 hour delay."

Punti negativi: "Nacing."

Punti positivi: "Flight was on time"
Punti negativi: "Boarding and disembarking were poor"

Punti positivi: "Overall good experience. Simple flight. Staff at ORY we’re noce and helpful (I had read negative reviews on them. None of them proven right in this flight)."
Punti negativi: "Despite hold baggage was within allowed measures, it was sent as checked baggage (for free). But, to be fair, they do warn you in advance about this."

Punti positivi: "Terrible experience. From sub par USA style security lines to delays, poor boarding.... Gong show."
Punti negativi: "See above"

Punti positivi: "We were sent to Kiwi booking to complete the ticket booking. Flight was canceled due to strike but we weren’t informed this till at the airport. This is likely because airline only has Kiwi contact info and never reached to us. Kiwi also didn’t inform us. We were stuck at airport for 6 hours trying to contact airline. Phone can’t be reached. We talked ied WhatsApp Facebook tweeter. All takes like one hour to get response. In the end flights can’t be rescheduled we had to book new flights ourselves and find hotel to stay. They won’t cover for hotel either. The flights refund is now funded to Kiwi which we also need to find time to argue with Kiwi to get back. DOnt know how long that may take. The overall experience has been terrible"
Punti negativi: "Transavia should have more capacity to hold customers requests. The representative from Transavia at airport provide absolutely no help. Just told us to WhatsApp Transavia. If that’s the approach then more people should be there responding WhatsApp comments not like no response within one hour. Kiwi is of no help as well. If flights get canceled agents should provide us updates as well. When we contacted kiwi in the airport Kiwi even denied flight cancel."

Punti negativi: "Crew were very rude"

Punti positivi: "Gets the job done. Quick flight, well managed. Crew members were nice."
Punti negativi: "The plane looked worn. There's nothing else but a seat. Obviously no food or anything."

Punti negativi: "I did'' that we have to pay for have water to drink !"

Punti negativi: "water is not complimentary"

Punti negativi: "Poor attitude from ground service at the boarding gate"

Punti positivi: "Quick boarding comfortable"

Punti negativi: "Flight was delayed by 4 hours and we were informed about the delay until 20 mins before boarding. The service was all round horrible"

Punti positivi: "Cheap"
Punti negativi: "Awful customer service, no way to handle issues or problems. Their website had a glitch that didn't allow us to pay ahead of time for checked luggage. Calling them didn't help as the call center has no ability to change anything on your booking. At the kiosk they charged us double to check our bags because that's just how that works, even though their website ate our credit card information and didn't give us an ability to pay for luggage before check in online. The whole experience has made me decide to never use them ever again."

Punti positivi: "Staff in the plane and food options"
Punti negativi: "The major slowness and inefficiency to board and the major delays. Trapped in te plane when they would clearly know that the destination airport would not receive the plane late because of the airport space limitations."

Punti positivi: "Lines and delays and shuttles and more delays."

"I was held-up at boarding by rude employee who insisted that I had to wait until all other passengers had boarded the lane before issuing me a boarding pass so I can board the plane. I could not check-in earlier and get a boarding pass since I had flown directly from Dusseldorf."

"test"

Punti positivi: "Equipaggio gentile"
Punti negativi: "Non parlare solo in tedesco."

Punti negativi: "The flight was delayed 40min So i missed the connection in Leipzig"

Punti positivi: "The plane left and arrived on time."
Punti negativi: "The seats were just okay, not comfortable. No snacks or drinks were complimentary."

Punti positivi: "Punctual"
Punti negativi: "Seats"

Punti negativi: "Distanza minima tra sedili."

Punti negativi: "Distanza minima tra sedili."

Punti negativi: "Paid for high speed WiFi Could not even check my mails"

Punti positivi: "Easy boarding"
Punti negativi: "Leaving on time"

Punti positivi: "Nothing"
Punti negativi: "Everything from checking in where I asked for an aisle seat and was informed that I was given an aisle seat just to find that I was given a middle seat on both legs even though I had checked in for the second leg of the trip. Added to which my luggage is now missing"

Punti negativi: "The seats are uncomfortable and too close together. The flight was late because we circled the airport several times in the air, and spent thirty minutes waiting on the tarmac to come to the gate. The stewardess spilled on my neighbor each time she filled my water."

Punti negativi: "No fue posible hacer el check-in con anticipación, me enviaron información sobre el vuelo el mismo día, mientras viajaba en otro vuelo previo por lo que no pude verlo a tiempo y, además, la información que enviaron estaba en alemán (ningún otro idioma!). Casi pierdo el vuelo por la mala información."

Punti positivi: "Eurowings is an average low-budget flight. But at least the equipment looked all right, and it was clean."
Punti negativi: "No food or drink is included in the price, narrow seats."

Punti positivi: "Smooth experience, no problem."

Punti positivi: "Puctuality"
Punti negativi: "Seats are too small"

Punti positivi: "Puctuality"
Punti negativi: "Seats too small"

Punti positivi: "The crew was welcoming and friendly. The choice of movies was awesome."
Punti negativi: "The seat i was in had many stains on it and there was garbage under my seat. Someone needs to clean better... Also, need to look at passengers more closely as at least 2 still had cell phones on at take off"

Punti negativi: "More legroom. And not having to pay for a simple glass of water."

Punti positivi: "I am still in one piece after flying."
Punti negativi: "The crew (and people before boarding) were kind of rude (e.g. mean tones, not really smiling, etc.)."

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti positivi: "No frills but no dramas either. All efficient and friendly. Helped that there were many empty seats"

Punti positivi: "Seats at the front are comfortable with space for the legs."
Punti negativi: "One drink within almost 4 hours flight is not enough."

Punti positivi: "The price"
Punti negativi: "Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection."

Punti positivi: "Friendly and attentive crew."
Punti negativi: "There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass."

Punti positivi: "Muy cumplidos y personal amable"

Punti positivi: "Very speedily boarding, crew dealt with a passenger with a large bag well."
Punti negativi: "Chair didn’t lean back, unclear that water wasn’t free"

Punti positivi: "On time flight and friendly staff"

Punti positivi: "Staff where friendly but could’ve informed us why we where circling for 40 mins earlier"
Punti negativi: "Not being informed of the Thunderstorm situation earlier no one knew what was happening"

Punti negativi: "2h delay"

Punti negativi: "Ritardo di quasi un ora"

Punti positivi: "Atterraggio perfetto"

Punti negativi: "12 hour flight with no in flight movies unless you paid an extra EUR 10. Food tastes bad, plus I was skipped from the second meal despite having prepaid for it (flight attendant overlooked that my seat was on a list, part of the problems that come with nickeling and diming for every single thing including even meals on an international flight). Despite flying to the US, attendants consistently only spoke German to me and my wife, did not speak on both German and English."

Punti positivi: "If I can give this airline negative stars, I would."
Punti negativi: "Lack of communication. Lack of sympathy. Lack of knowledge. From the beginning, I wasn’t given the boarding pass to my connecting flight nor was I informed as to why. When I finally made it to my connecting flight with NO time to spare (very small window of approximately 45 minutes to make it to my connecting flight) my husband, my son and I were turned away from our flight due to over booking. The Eurowings manager guarantees we would be able to make another flight if we went to the ticket counter right away. At the ticket counter, (different airline) the ticket agent explained we’d have to transfer our booking over from Eurowings to the new airline. This left us NO time to make that flight the Eurowings manager guaranteed us we would make. We also waited 3 hours at the baggage claim office only for them to tell us they lost all our bags. Only 2 out of our 5 bags made it onto the flight and will be waiting at lost and found of our final destination and the other 3 bags are unknown of their whereabouts. The Eurowings ticket agent took ALL of our bags including my husbands and I carry ons, so we were left with no clothing and had to stay at the airport over night. This airline really sucks. We were never informed in advance of this over booking issue or I would have certainly made my own accommodations before hand. Will never fly Eurowings again. Definitely the worst airline I’ve traveled with. And I lost 5 bags in the process."

Punti negativi: "Delayed, causing me to miss all other flights."

Punti positivi: "We had one of the more legroom seats so that was nice"
Punti negativi: "Everything else. I felt the stewardess from my aisle was extremely rude. She would ask someone a question and obviously they can’t hear her because their watching a movie, so she would wave her hand in their face. Another time she was telling me “excuse me” in German while I was watching a movie. I thought she was speaking to someone else since I did not understand German and then she very rudely said “excuseee me”. The food was not filling and they charged for drinks. She also said I was only allowed one free drink of coffee. The second snack was a cake or cheese sandwhich. We were starving the entire flight we had to give in and pay for snacks on board. I’ll try to avoid eurowings from now on."

Punti negativi: "Delayed on both legs of the flight plus poor communication relating to why and approximately how long we would have to wait."

Punti positivi: "The Lufstansa flight we ended up boarding to San Francisco for a connector to Las Vegas was a pretty good flight. The entertainment and food choices were excellent. As a matter of fact I ended up declining the last meal served because I was still full from the first meal and snack. The crew was friendly and professional. I really liked the bathroom waiting area on the lower deck, which was great place to stretch out and do a few exercises on a long flight."
Punti negativi: "To begin with I should mention I am 6'1" and stocky, so the economy seat was a bit tight; my knees were against the back of the seat in front of me. The previous flight coming to Europe had more room between the seats. The biggest problem by far was that the Eurowings flight was delayed by 8 hours! The Lufstansa customer service at first handed us a sheet of paper with contact information for Eurowings, Once she found out that we booked the original flight through Air Canada, she was able to help us get another flight. The flight was routed through San Francisco, with a transfer to a United flight to Las Vegas. Unfortunately, the United flight has 'technical' issues that delayed it another three and a half hours! So, rather than getting home to Las Vegas at 4 p.m. on Thursday, we ended up getting home at 4 a.m. on Friday morning. We never were told why the original flight was delayed 8 hours!"

Punti negativi: "Flight was cancelled; waited in the Rome airport for over 8 hours waiting for assistance and for a new flight for tomorrow and then another 2 hours we had to wait for a shuttle to take us to the hotel. By far worst airport/airline experience by far. Will never book with Austrian/Eurowings ever again."

Punti negativi: "Il ritardo di 1h20"

Punti positivi: "Once we were all aboard the completely booked out flight, it didn’t take long to take off. The captain apologised for the delay and kept us up to date with our progress during the short flight. Staff were efficient and friendly."
Punti negativi: "Lack of communication at the boarding gate. It wouldn’t take much to let people know the reason for the delay. And, while I understand that it isn’t possible to cater for all allergies on a short flight, there are enough people with food intolerances to have a few options other than wheat based snacks."

Punti positivi: "legroom was ok but i paid for it"
Punti negativi: "i somehow ended up having paid for a "meal" onboard, which consisted of half a sandwich (don't know why they thought mayonnaise went with cheddar), half a cup of coffee and a carton of water. Apparently that cost me 10 euros and it was something i should have unticked when reserving my seat. the flight was also delayed an hour with minimal apology."

Punti negativi: "Volo annullato"

Punti positivi: "Tutto un po di ritardo ma bene"

Punti negativi: "Delay almost 3h. No food, no snack at all offered for passengers waiting in the airplane for hours after boarding. After 2 hours they offered water. Woow!"

Punti negativi: "*Various flight delays *I was told the only available seat was next to the emergency door. I didn't want to sit there, but had no choice. After boarding, I noticed there were several empty seats available. *I tried to get a attendant's attention for water, but they never came to me. *I wanted to keep my jacket with me to put on during flight, but was told I had to put it in the overhead compartment."

Punti negativi: "Nothing."

Punti positivi: "Very nice plane with the most legroom I’ve ever had"
Punti negativi: "The flight was delayed about an hour"

Punti negativi: "I wasn’t offered any refreshments despite having pre-paid for it, onboard Wifi and entertainment did not work, cabin crew were no polite"

Punti negativi: "Y in Geneva without clothes or meds. SwissPort at GVA doesn’t Java a clue."

Punti negativi: "This airline is borderline budget airline even in business class."

Punti positivi: "Good seats"
Punti negativi: "Boarding process and Entertainment options. Availability of Snacks would also been good"

Punti negativi: "Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy"

Punti negativi: "Free coffee"

Punti positivi: "Brussels Airlines crew"

Punti positivi: "The crew was nice. The seats were ok."
Punti negativi: "The flight from Copenhagen to Brussels was delayed without explanation for nearly an hour. I managed to make my connection to Frankfurt, but my luggage did not. I’m hoping it will arrive today."

Punti positivi: "Friendly crew. Great phone support."
Punti negativi: "Online check-in was very messy - not available. After contacting the phone support, it was possible."

Punti positivi: "Crew was okay."
Punti negativi: "That your airline commit to schedules."

Punti negativi: "Flight was delayed. Connecting gate was on the other side of the airport. We were running from one side of the airport to another. They should have provided a shuttle service for all of those passengers."

Punti positivi: "Best Econ service for a long time.Beats the Comp hands down."

Punti positivi: "Molto carino il video con le norme di sicurezza."
Punti negativi: "Il confort dei sedili, dare comunque qualcosa a livello di catering (in altre compagnie ti propongono ALMENO un bicchiere di qualcosa)."

Punti positivi: "Seats were fairly comfortable with decent leg room."
Punti negativi: "My biggest complaint is for the exhorbitant baggage fees—€100 for two bags is ridiculous. Also, one of the crew was rather testy with us when we first boarded (unprovoked), then came to us a few minutes later to say something nice to sort of make up for it."

Punti positivi: "Very good service! Friendly and happy staff!"
Punti negativi: "The food; I didn't like the sandwich and the snacks"

Punti negativi: "Ho perso la coincidenza per 10 min. Il volo per Venezia non ha aspettato la coincidenza!"

Punti positivi: "The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped."
Punti negativi: "The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive."

Punti negativi: "Flight delays is a constant problem with this company"

Punti positivi: "Comfort of the plane, service"
Punti negativi: "No business lounge in CDG before 9am"

Punti negativi: "Sia all’andata che al ritorno sono stato obbligato a imbarcare in stiva il mio bagaglio a mano , di dimensioni consentire per alloggiamento in cabina, con conseguente perdita di tempo all’arrivo. La mia richiesta di poterlo mettere sotto il sedile davanti dove sarebbe stato perfettamente non è stata accolta in nessuna delle due occasioni"

Punti negativi: "Spazio tra i sedili molto stretti, imbarco lentissimo , arrivo in ritardo. ci sembrava di stare su una compagnia low cost."

Punti positivi: "I was not at all pleased with the overall experience. Most of the staff was very nice though. The flight staff was nice, the airport staff was not."
Punti negativi: "Flight was delayed without notice. They waited until after we were lined up to board to put this up on the board, leaving us standing around for an hour. They never announced it on the overhead. The boarding process took an obscene amount of time which seems to have been attributed to having one worker confirm passports after we had already been checked at the desk. He moved very slowly. Actual flight was quick and easy. No food or entertainment as it was only an hour."

Punti positivi: "Nulla"
Punti negativi: "Un ora di Ritardo con attesa a bordo, senza condizionamento"

Punti positivi: "Quick, easy, friendly."
Punti negativi: "No entertainment but it was a short flight"

Punti positivi: "I missed it"
Punti negativi: "I missed it"

Punti positivi: "Worst business class seats. Regular seats with no one in the middle seat."

Punti negativi: "3h delay!!!"

Punti positivi: "nothing"
Punti negativi: "1,5 hour delay flight from Brussels to Venice and no service with hot tea or coffee for appologize :("

Punti positivi: "in time food good good sleep multiple languages spoken by the announcer"
Punti negativi: "the movies - music background to loud couldnt here what they were saying and most of the movies no subtitles"

Punti positivi: "Everything"

Punti negativi: "They change my flight, and I had no kosher food in the other one"

Punti negativi: "crew indifferent; entertainment limited; food not so good"

Punti negativi: "Stingy with food, very little entertainment if at all"

Punti negativi: "Delayed and JFK wasn't ready for us. So more delay"

Punti negativi: "40 min delay than 15 minutes delay to take off"

Punti positivi: "il prezzo"
Punti negativi: "puntualità"

Punti negativi: "i went to the (galley?) at the back and politely requested a drink, a member of staff refused me because they were just about to begin serving drinks. that's stupid. i was sat right at the back of the plane and wouldn't get a drink for at least 20 minutes because service starts in the middle and works back. fortunately another member of staff (older, female) just reached over and handed me a drink, because she understood it was easier and quicker and more reasonable to do that than to be a dick about it."

Punti positivi: "They remembered my special meal requested."
Punti negativi: "Not a very informative crew, service seemed rushed - I only got 2 small cups of choice of beverage offered on a 6.5 hour flight, which was disappointing as I was unable to purchase a bottle of water in the airport terminal prior to boarding as I was just there for a layover and did not have euros to buy one from the machine."

Punti negativi: "The gates were way too far apart. Had to run all across the huge airport and go through too many security lines."

Punti positivi: "Nothing"
Punti negativi: "I never flew to Florence because the airline missed my connection and the next flight to Florence was not until nearly twelve hours later, so now I'm on my way to Rome instead. This ruined my rental car and lodging reservations, and I'm now fighting both those agencies because of this botched flight and poor service. Additionally, the plane was ungodly hot. So much so that the crew apologized for our over the PA. Nothing was done to fix it, but it was blamed on the plane only being on auxiliary power while we were parked on the tarmac for the hours. That would've been understandable, but it didn't get better when the jet engines were on, so that excuse turned out to be just so many lies."

Punti positivi: "The seats were great, we were seated in an exit row, so loads of legroom, we are tall so this is very important. Crew was very friendly and helpful."
Punti negativi: "No fault of the airlines, but I was seated next to a very large family with little kids and a baby. I'm usually pretty tolerant, but the back of my seat was kicked for 8 hours and the kids kept running right in front of me causing me to constantly move my legs. Ugh. Food was ok, nothing special, it edible."

Punti positivi: "The crew was excellent. Flights were uneventful. Enjoyed the ability to watch a movie on the little TV that each seat had. Made the long flight feel much quicker."
Punti negativi: "On my flight from Dulles to Brussels, the seat cushion was pretty much worn out. Felt like I was sitting on concrete. My butt was pretty sore after the flight. Flight back was totally fine. But it was a small inconvenience. Everything else was great."

Punti negativi: "Entertainment was weak. Not enough choices. There was a mixup with my food preference. it was not passed on to the flight and they did not have any vegetarian options. Not even fruits. I was even ready to pay, yet nothing."

Punti positivi: "Flight itself was fine."
Punti negativi: "I tried for numerous days before the flight to buy a piece of baggage online and I kept getting tossed back and forth between Expedia and Brussels Airlines. In the end, I wasn't able to purchase it ahead of time and we had to pay $49 at the airport. I feel entitled to a reimbursement of the difference between the booking online price of $15 and the $49 I paid."

Punti positivi: "The extra leg room was very much worth it! Did the trip both ways. On the way to Europe we went standard economy and economy plus on the way home -- economy plus was much more comfortable over the long duration of the flight"
Punti negativi: "The food remains mediocre at best in the economy cabin."

Punti positivi: "The plane was clean, the crew was friendly. Legroom was very good."

Punti positivi: "The food served was wonderful, as well as service."

Punti positivi: "Nice plane, seats, staff. I was told the regular economy seats did not recline. they do. I was able to upgrade on on leg to economy privlige and then it was much more roomy. The food was good for me : )"

Punti positivi: "On time and services were good. Cost less than if booked through United significantly."

Punti positivi: "Liked flight home arrived early luggage on belt quickly fragile parcel looked after and loads of leg room on airbus"
Punti negativi: "Nothung"

Punti negativi: "Audio didn't work, broken tray that the food and drink could fall, unresponsive crew staffs (they consistently ignored my call and even turned off the call light above my seat-they just didn't do anything)"

Punti negativi: "I bought my flight 2 months before, and at the gate I was told I'm on stand by, after the check in agent already took my bag, and without any explanation. No one could tell me WHY I was all of a suddent on standby. The answer I got was "I don't know, that's just how it is in the system". Completely unacceptable and against airline policy. I will be filing an official complaint with Brussels Airlines."

"Premesso che abbiamo il covid da 2 anni … inutile urlare al check in (tenere le distanze) se poi dentro l’areo non ci sono posti a separarci (così come in aeroporto due no ed uno si) nell’aereo. Il personale scorbutico e non ha fatto rispettare le più normali norme. Se fosse"

"Il volo è andato bene, peccato per il ritardo di quasi un’ora"

Punti positivi: "Quick flight, arrived early! That part was great!"
Punti negativi: "Boarding is a joke. Everyone hoards the gate and there is no organization. Recommend using boarding zones. Italians have no idea how to make lines."

Punti negativi: "Dovrebbero misurare la temperatura a chi sale in aereo in periodo di COVID"

Punti positivi: "The crew did a fanstastic job!"
Punti negativi: "The seats werent the best and my seat didnt have a window."

Punti positivi: "Volotea is a you get what you pay for service. The budgetness of the company can be annoying at times. If I pay for a snack can I get some water?"
Punti negativi: "Going anywhere but Catania"

Punti positivi: "L’agenzia per le emergenze, FAS airport service, a cui si sono rivolti è stata eccezionale. Lidia Suardi è SUPER!!"
Punti negativi: "Tutto può essere migliorato: il volo è stato rimandato 3 volte e poi cancellato. Le spiegazioni insufficienti. Prima, l’unica alternativa proposta è stata il pullman. Quando, alle 22, solo pochi erano rimasti, ci hanno riprogrammati al giorno dopo pagando transfer e albergo, ma io avevo già pagato"

Punti negativi: "The return flight was very turbulent, but mostly close to take off and landing."

Punti positivi: "The only saving grace to this whole experience was the woman at the check in counter who was friendly and made small talk while checking our bags."
Punti negativi: "Honestly, I would consider myself well travelled but after this flight I wanted to rule out air travel from our future plans. The take off was bumpy, fast and uncomfortable. Handling the turbulence was unbearable and I had a full blown panic attack on the flight. I couldn't understand a word of the English announcements each time we hit turbulence. I felt unbearably sick but couldn't bring myself to get out of my seat. There was no food, no entertainment, and definitely no entertainment. I hope to never fly Volotea again."

Punti positivi: "Boarding was like any other boarding, it went fine, but then we had to sit on runway for about 30 minutes or so. Not a huge deal. I keep myself busy on computer so flight went quickly."
Punti negativi: "Flight crew was not happy and they didn't even pretend to be. Seats were not comfortable at all and mine even had a huge tear in it so it just bugged my back side the entire flight. Food was not good at all! Salad smelled moldy. Oh yeah, and I ended up paying extra for my bags that were exactly the same as my husbands but he was not up charged. Between the c crew and the constant selling and up charges, I would rather pay more for a different company."

Punti positivi: "Puntualità e rapidità"

Punti positivi: "Low cost"
Punti negativi: "Have to carry any carry-on luggage up the metal stairs in any weather, up to plane. Same thing after landing."

Punti positivi: "Not much"
Punti negativi: "Boarding process stinks. You have 2 groups but board them all at the same time well let's say start to board by having us wait outside for 20 minutes in 90 plus heat. No water then stand on a hot bus for another 15 or 20. If we want a water after heat stroke it's 2.50"

Punti positivi: "Not much cheap airline that get you to book a cheap fare then over charge you on everything else. Surprised these crooks don't charge for air. If you are flying business with no luggage it's ok."
Punti negativi: "Way we boarded a b all together sucked. Why have 2 groups when its first come first in. Wait in airport no seats then stand in a hot bus move to a hot plane and pay 2.50 for water long after flight started . Waters should be given as soon as you sit down in such conditions"

Punti positivi: "It was a quick flight."
Punti negativi: "They took me and my wife's carry on, that we had already stored in the over head cabins on 3 flights before this one and told me it was to big. Then they made me pay 120 Euros and asked me to take the bag out to the plane. When I got to the plane the men working with the suitcases said my bag was more than capabale of fitting overhead and let me take it up. So they charged me 120 Euros extra for nothing and only did this once they saw my American Passport."

Punti negativi: "Worst airline I've ever experienced, avoid at all costs"

Punti negativi: "Missed our connection they did not accommodate at all Wanted to sell us another flight the next day My brother made the flight and him and his girlfriend had to pay 140 euros for carry on and boarding pass THEIR LOW PRICES ARE A SCAM BAIT SND SWITCH"

Punti positivi: "I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it."

Punti positivi: "A flight es eventually arranged"
Punti negativi: "There was zero communication from Volotea over 12 hours of being stuck when a flight was delayed. For a long time I thought the flight was cancelled. Now that I am trying to seek compensation via EU guidelines they are similarly evasive and not helpful."

Punti positivi: "Accepted phone scans of our boarding passes. Decent price Nice crew Left a little late but still managed to arrive 15 minutes early on a one hour flight."
Punti negativi: "I only gave one star for food but I didn't buy any food so I would rather have a "not applicable" category."

Punti positivi: "Tutto mia piaciuto"
Punti negativi: "Tutto ok"

Punti positivi: "Helpful and smiling staff , seats have good leg room , time of departure was accurate"
Punti negativi: "No food or entertainment"

Punti positivi: "Convenient straight flight to Bordeaux"
Punti negativi: "Inappropriate behavior from the crew. One stewardess heavily flirting with a passenger, exchanging phone numbers. 45 minute delay while waiting to take off. Crew just chatted, laughed. Unacceptable to buy your snacks/drinks?!??"

Punti negativi: "L'attitudine del personale, corretta ma triste e impersonale. Solo pronti a vendere e non dare servizi"

Punti positivi: "minimum fuss from beginning to end, and no bombarding by emails. their staff all handle carry-on luggage discreetly even when slightly over sized ... Compliments to Volotea."

Punti positivi: "The friendly flight attendants."
Punti negativi: "Unfriendly check in agent and having to pay for everything including being able to sit next to my husband makes it not worth their "affordable" fares. Note: print out your boarding card and check in prior to arriving to airport, otherwise it's an additional $40/pp."

Punti positivi: "Staff was friendly"
Punti negativi: "Flight was delayed, planes are old, no entertainment and boarding process was unorganized"

Punti negativi: "Volo in ritardo di oltre 4 ore. Poiché già in passato, in situazioni analoghe, il volo è stato poi cancellato all'ultimo minuto, ho deciso di fittare un auto e di muovermi con questo altro mezzo"

Punti negativi: "2 ore di ritardo e nessuna informazione"

Punti positivi: "Piloti e personale cordiali. Essere sempre stato contattato tramite email per le variazioni sul volo. Perciò servizio ben organizzato"
Punti negativi: "L'attesa, sempre in ritardo, per questo viaggio e chi si trova nei ultimi posti, rumorosità del volo causa mottori"

Punti positivi: "Flight was fine once we got going but one staff working made for a long long line and a half hour delay. Staff were excellent though."

Punti negativi: "Scheduled departure time was 4:00 p.m., but we did not leave until 11:00 p.m. due to a problem with the fuel level indicator. We were kept in the departure gate for 7 hours without a proper explanation in English. When they finally realized they could not repair the plane, they put everyone on another plane. We were given a voucher to use at the snack counter for 10 euros per person, but when we got to the counter there was no food or wine left. Imagine, running out of wine in France! I understand that mechanical issues on planes happen, but it was left far too long to attempt to repair it. A replacement plane should have been supplied after a one hour delay, not 7 hours."

Punti negativi: "Waited to board for 1 hour- no seat assignments- price to pay for checked baggage increases by the hour as your departure nears. The price for a checked bag was €42 at 10am and when I checked again at 11:30am, price was €55!"

Punti positivi: "Personnel were helpful, polite and spoke English as well as many other languages."
Punti negativi: "Volotea is a low cost airline that charges for early seat assignments, printing boarding passes, luggage and drinks on the flight. There is a service charge added to everything. It isn't as low cost as it initial appears. Beware"

Punti positivi: "Good short flight"
Punti negativi: "Short flight, no food or entertainment"

Punti positivi: "the plane were very old and we felt scared since there was turbulence and the plane showed an unsafe one..."

Punti positivi: "Seats were OK and overhead storage was good."
Punti negativi: "Flight was delayed 45 min without explanation."

Punti negativi: "Everything"

Punti positivi: "Too short of a flight for food and entertainment! Smooth flight. No complaints"

Punti positivi: "Crew was very nice and professional."
Punti negativi: "Seating is a bit tight. But ours was a short flight."

Punti negativi: "Hidden fees everywhere with this airline as well as smaller than usual carry-on requirements. My carry-on that fit everywhere else but cost me an extra 40 euros to check with this airline. Also a young women was told at the check-in counter that her carry-on was acceptable but at the gate was told different. They then preceded to demand 60 euros cash as a penalty. Just wasn't right."

Punti positivi: "Everything in the plane felt new, crew was friendly, efficient."

Punti negativi: "Mi è stato fatto pagare due volte il check-in in aereoporto, sia all'atto della prenotazione che in aereoporto."

Punti negativi: "Pagare il posto al momento del checkin"

Punti positivi: "Price, direct flight"
Punti negativi: "No frills, no beverage/snack service, seats very uncomfortable"

Punti positivi: "Volotea flight was good and I would fly Volotea again but checking in at the Santorini Airport is Chaos for all airlines Santorini Airport needs to organize the check in area with better barriers especially for the very long line of psgrs lining up for security Without barriers it's unclear where the line ends and where those joining the line should go therefore causing a lot of confusion and people trying to bud in"

Punti positivi: "We printed the boarding passes a week prior and we were ready to go! However Volotea emailed us 24 hours prior to tell us some information had changed and we had new boarding passes. We were worried that we had to pay extra as we were already traveling and could not print the new boarding passes. It was no problem! We downloaded the app and the crew just scanned the app boarding passes. It was a huge relief."

Punti negativi: "Assolutamente troppo freddo in cabina... c'era pure il fumo bianco che usciva dai condizionatori da tanto freddo faceva!!! In poco più di un'ora mi sono preso una sinusite durante il volo d'andata! Per di più il carrello delle bibite è passato dal retro dell'aereo verso il davanti per cui la maggior parte delle persone ha pensato che tornasse indietro per poter prendere un bicchiere d'acqua e invece niente. Una volta arrivati a prua dell'aereo hanno messo via il carrello."

Punti positivi: "The cabin crew don't know their job and don't care about security! They separate my husband and I from our children. They changed our seats, because they 2 people previous to us were too elder to seat at emergency exit. So we got stuck seating at emergency exit and away from our children! Who will put the emergency mask on my children now in case of emergency Volotea airline ?! Learn your job as flight attendant!"

Punti positivi: "Errrm...that we actually got to Palermo alive, that was nice."
Punti negativi: "Kind of sneaky with the hand luggage, you may well have the guidelines in small print somewhere, but you really should allow people to check their bags in online before the flight, as opposed to paying 80 euro per bag, so 160 euros for two bags that didn't even weigh 10kgs each. RyanAir would have been able to fly us the same trip for that alone, with bags! Then when we were boarding, both of our seats were taken - the flight attendant said "Welcome to Italy". So, that's our story. In a nutshell, overpriced, and didn't get the seats on our boarding passes..."