Trova offerte per voli da Tunisia a Venezia

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Crew was a top notch, very focused and carrying. I am loyal lufthansa fan and been flying with them with more than 20 years."
Punti negativi: "Guys, we need to do something with these outdated business class seats, infotainment system. Omg, last century, movie selection bottom poor :( We are always playing catch up game in terms of interior. How long it took you to offer padding & decent blankets in business."

Punti positivi: "Everything was great thanks"
Punti negativi: "Perfect trip"

Punti positivi: "Safety of aircraft"
Punti negativi: "Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "All of our luggage was lost and did not arrive in Prague"

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Crew was nice, entertainment was excellent, seating just OK."
Punti negativi: "I got to the gate 30 minutes before departure but they already gave my ticket to someone else. All this despite me coming from a connecting flight and having had checked in 24 hours in advance. Eventually I got my ticket back when someone else didn’t show up."

Punti positivi: "Nothing"
Punti negativi: "Meals."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Flight was delayed from LAX. No accommodation offered"
Punti negativi: "Accommodation. They were kinda rude about the whole experience"

Punti positivi: "crew wasn't friendly, seats are very narrow and uncomfortable"
Punti negativi: "FOOD WAS DISGUSTING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "The time between flights was good and the trip was very nice."
Punti negativi: "Both trips were nice"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "??"
Punti negativi: "??"

Punti positivi: "Crew was super attentative."
Punti negativi: "Nothing, they tried hard to make sure everyone felt they were available to take care of what they needed and when they needed."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "1.5 hour flight, on time and all that one should expect from a good airline."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "The seat 16A is very comfortable and spacious. Most of the hosts were friendly and helpful."
Punti negativi: "My screen did not function well and sound was very poor. I had to have my computer 'rebooted' two times. The second time was done by a gentleman who was a bit sarcastic when I asked if he could help me, as I had waited 20+ minutes for the help to get it going again. You need to update your system!"

Punti positivi: "After the first flight on the incredible new plane, this was a disappointment. Plane seemed old and dilapidated."
Punti negativi: "See above"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Had ridiculously long bus ride from terminal to plane. Plane was parked on the outer reaches of the airport. This happens far too often on Lufthansa when connecting in Franfort. Build more gates!!"
Punti negativi: "Business clsss sweats on A321 were coach seats with the center seat left empty. Not sir it is worth the higher fare."

Punti positivi: "Nothing this was a nightmare."
Punti negativi: "We missed our connected flight because or flight was delayed... this does not make any sense. If the flight is delayed, there should be proper high priority check in and bus transport implemented so we arrive at our gate on time. Me and the 2 other passengers had zero chance to arrive on time and were at a loss of breath. And i paid for my selected seats to which i am asking for a refund because what happened was unacceptable. When we addressed our concern, the lufthansa employee told us that u cannot have buses for all the passengers in a situation of a delay.... unacceptable.... how is this the client's fault to miss a flight due to a delay?"

Punti positivi: "Loaded plane from both ends, giving fast boarding time."
Punti negativi: "Limited entertainment on this short flight."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Good"
Punti negativi: "Standard"

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "cabin crew were all very nice!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Loved the snack choice"
Punti negativi: "No complaints"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti negativi: "The waiting time"

Punti positivi: "So because of tge traffic and snow i got at the airport 25 min before the departure of my flight...but when i explained my situation every employee tried their best to help me in getting on the plane, by even opening the gate for me!! They were very helpfull, fast and efficient. Thanks to their kindness and efficiency i was able to get on the plane and see my family at home. I am verry thankfull to all the staff for it!"

Punti positivi: "On time"
Punti negativi: "Nothing"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

"Everything was great"

Punti positivi: "Nothing"
Punti negativi: "We should have been notified the day Egypt announced the airport was closing on March 19th. Our flight was scheduled for March 23rd. If it wasn't for the US government STEP program we would not have known the airport was closing before our scheduled flight. Emails should have been sent the day it was announced."

Punti negativi: "Wider seats"

Punti positivi: "all perfect"

Punti positivi: "pretty good"
Punti negativi: "on the level withother major airlines"

Punti positivi: "Экипаж компетентный, внимательный и вежливый"
Punti negativi: "Отсутствует интернет, нет розеток"

Punti positivi: "Crew only"
Punti negativi: "I fly four times with Aeroflot, and they have always a lot of problems. Airplane never fly on time. They lost my luggage and a they have a lot of things they need work on them."

Punti positivi: "Boarding was fast , crew was nice."
Punti negativi: "Laggage didnt arrive to the final destination (Minsk), we have to wait a long time in the airport to pick up our laggage."

Punti negativi: "The delay of our bags at the airport we waited almost 2h hours"

Punti negativi: "delayed flight made me miss my connection. I was stuck in the Moscow airport for 12 hours."

Punti positivi: "The best crew ever. I was impressed with this airline"

Punti positivi: "Il personale molto gentile"

Punti positivi: "The plane and crew was very good"

Punti positivi: "It was a nightmare"
Punti negativi: "It was a nightmare"

Punti negativi: "Non arrivare bagaglio.. giorno dopo dovuto chiamare io a Mosca per sapere del bagaglio..perché Bologna non sapere niente.... e dovuto ritornare a prendere con ulteriori spese per viaggio Bologna e ritorno.."

Punti positivi: "Comfort in aereo"
Punti negativi: "Camminare 40 minuti pulman per sbarco da volo Minsk.. Mosca.."

Punti positivi: "Sedute piccole e molto scomode"

Punti positivi: "Sedute molto comode, cibo molto buono"

Punti positivi: "We arrived safely"
Punti negativi: "Airplane was two hours late. The food was not good. Not friendly crew."

Punti positivi: "Nothing"
Punti negativi: "Aeroflot were extremely strict about the FANID and I remain stuck in Tallinn with no suggestion to provide any compensation or refubd"

Punti positivi: "Staff was very nice."
Punti negativi: "Boarding at the gate was very good, but check-in at the counter was extremely slow - we almost missed the flight."

Punti positivi: "Clean nice excelente seat"
Punti negativi: "Very difficult airport No information"

Punti negativi: "Crews rarely smiles"

Punti positivi: "Sandwhich"
Punti negativi: "Strange deboarding: walking down gangway to a bus then to the end of the terminal by bus. Then walking through check again."

Punti positivi: "Friendly crew they speak Good English,and they are highly professonal."
Punti negativi: "When you asked to pay for another baggage or to upgrade they’re sending you to pay in the chashier."

Punti positivi: "it was fine"
Punti negativi: "charged me 100 euros and made me check in my carry on that they let me bring with no issues on the same flight there AND it was a half empty flight. 1cm off and 100 euro robbery. Avoid them if you can."

Punti positivi: "Food, crew"
Punti negativi: "Time I had to wait in the queue."

Punti positivi: "Nulla"
Punti negativi: "Famiglia composta da Babbo e Mamma e bambina di 3 anni, ritardo di 3 ore alla partenza e 12 allo scalo di Mosca. Ci è stato detto in Giappone che ci avrebbero dato un hotel per la notte a Mosca (un diritto per ritardi oltre le 6 ore) e dunque imbarchiamo il passeggino della bambina, arrivati a Mosca di albergo neanche l’ombra. Chiedermo immediatamente il rimborso!"

Punti positivi: "Great food, entire meals are excellent"

Punti positivi: "Service"
Punti negativi: "Yeah"

Punti negativi: "Departure from JFK was late by about an hour - due to one late passenger - and I barely made my connecting flight in Moscow by sprinting across a couple terminals. It would’ve been helpful for them to note the gates of connecting flights for the passengers affected by the late departure. My luggage did not make the transfer from Moscow to Prague, as I had feared. But it did get delivered to me about 10 hrs later. Traveling can already be a little stressful; I think some of this could’ve been minimized."

Punti positivi: "food. staff"
Punti negativi: "none"

Punti negativi: "Pilot was very rude because i was charging my laptop on board. I stopped doing it. He just yield at me in russian. Internet was very expensive too. 15 usd for 30 mb"

Punti negativi: "Kayak apparently is out of touch with the companies it ‘provides’ traveling thru. Your flight might be cancelled, but kayak will tell you that everything is fine. Not using the app anymore. Expidia is way more reliable."

Punti positivi: "The plane was more spacious ad the on boarding process was still on organized but since there were less people it was it as bad as the first flight"
Punti negativi: "The in boarding process were on organized no entertainment"

Punti positivi: "All good."
Punti negativi: "Only one counter open for check-in, so a bit slow."

Punti negativi: "Without an explanation or apology given my partner and I had to seat far from each other. We were just told that the plane was full and no effort was made to simply apologise or reciprocate..."

Punti positivi: "Price, punctuality"
Punti negativi: "Boarding gates at Moscow are ridiculous, and no priority boarding for biz or SkyTeam"

Punti positivi: "Price, punctuality, comfort on board (new business seat on A777)."

Punti positivi: "Punctuality."
Punti negativi: "Old fashioned business class on this A330, no full recline, entertainment not working, price similar to European competitors. Luggage arrived 2 days later."

Punti negativi: "No priority lane for boarding."

Punti positivi: "A beautiful smooth flight"

Punti positivi: "Comfort, staff, prezzo, breve attesa tra i voli"
Punti negativi: "Imbarco senza priority lane, sia per Skyteam priority, sia per business class."

Punti positivi: "Comfort, staff, prezzo"
Punti negativi: "Imbarco senza priority lane, sia per Skyteam priority, sia per business class. Viene offerto sistema di intrattenimento portatile invece che fisso."

Punti positivi: "Great air company, excellent crew, nice meal, comfortable seats with normal space"
Punti negativi: "Nothing. May be tickets might be cheaper."

Punti positivi: "Nothing"
Punti negativi: "I'm still in Berlin"

Punti positivi: "Crew, plain, everything was perfect. Will definiyly fly again with Aeroflot."

Punti positivi: "Very good service. Very good movies."

Punti positivi: "Besides delay, captain tried to recover time."
Punti negativi: "Presented TK card, recorded LH card 1 hour delay"

Punti positivi: "Why my card was charged with 3471.86USD instead of 2573.91USD???????"

"The cabin crew was friendly. But boarding takes forever and the flight gad long delays on both inbound and outbound flight"

Punti positivi: "La ponctualité."
Punti negativi: "Variété des boissons proposées."

Punti positivi: "Seats ok. Crew is super. Drinks offered"
Punti negativi: "Nothing, AF rocks"

Punti positivi: "Clean plane , good crew ,"
Punti negativi: "they didn't load my baggage from flight 1 to 2"

Punti positivi: "I"

Punti positivi: "Crew were very good."
Punti negativi: "No vegan food available."

Punti negativi: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Punti negativi: "Seat recline was broken- wouldn’t hold position."

Punti positivi: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."

Punti negativi: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Punti positivi: "Great newer plane, great service!"

Punti positivi: "Flight was on time."
Punti negativi: "In flight complimentary food and drink service could have been better."

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti negativi: "There was no entertainment available."

Punti positivi: "Arrived on time."
Punti negativi: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."

Punti positivi: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "On time, no hassle."

Punti negativi: "There was no entertainment and the food could be better"

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Yes"
Punti negativi: "Everything very good"

Punti positivi: "Perfetto."

Punti negativi: "Too much time spent at boarding. On luggage missing."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti negativi: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "Food and entertainment was awesome"
Punti negativi: "It's awfull to sleep. Very unconfortable."

Punti positivi: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Punti negativi: "I didn't really use the in flight entertainment - the usual movies, tv etc"

Punti positivi: "No extra charge for simple refreshments."

Punti positivi: "Food was good, crew was very professional and courteous. Flight was smooth."
Punti negativi: "Coach was cramped and the video system didn’t work very well"

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "Great food (Economy class). Good Service"
Punti negativi: "Not enough bathrooms on Economy class area due to aircraft design."

Punti positivi: "Boarding this large plane went relatively quickly and orderly."
Punti negativi: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."

Punti negativi: "Leg space."

Punti negativi: "Leg space."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti negativi: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Punti positivi: "I liked the food, the crew, the service"
Punti negativi: "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"

Punti negativi: "I don’t know why they keep making boarding with stairs and bus."

Punti positivi: "Average"
Punti negativi: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Punti negativi: "Screen broke half way through flight. Food was poor"

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti negativi: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Punti negativi: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Punti negativi: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."

Punti negativi: "There should be more layover time as I almost missed my flight and My luggage was delayed!!"

Punti positivi: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Punti negativi: "NA"

"Uno snack oltre al bicchiere d'acqua, sarebbe molto gradito in un volo di oltre un'ora, per il resto, old is gold, aerei soliti e personale molto educato."

"Volo cancellato, 7 ore fermi e per lo più bagaglio smarrito …. Esperienza pessima"

Punti positivi: "Sedili comodi, assistenti cordiali"
Punti negativi: "Il prezzo....Roma Torino 350€ lo ritengo un furto"

Punti positivi: "Plane departed early and arrived early. No incident."
Punti negativi: "Alitalia chose to offer no-servce flights. Not a cup of water. Passengers need to go to the back of the plane, where the attendants sit together and chat the whole flight, and ask for a (tiny) bottle. What they do during boarding is jump on anyone who would dare to place a piece of garment in the overhead bins. It comes through as a fad..."

Punti positivi: "Il personale era gentile..tutto comodo ottimo direi. Grazie"

Punti negativi: "Il mio volo è stato ottimo grazie."

Punti negativi: "Nulla non mi è piaciuto dopo questo eviterò al limite possibile di non prendere più biglietti con Alitalia"

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "Comodità dei posti,"
Punti negativi: "Nel momento che abbiamo saputo del ritardo di quasi 1 ora potevano passare oltre all'acqua anche con altro"

Punti positivi: "Imbarco veloce, e personale molto gentile"
Punti negativi: "Food and beverage"

Punti positivi: "Aereo in linea con le altre compagnie primarie"
Punti negativi: "Cibo pessimo, una compagnia come crede di essere Alitalia, che per un volo di linea serve una bustina di snack, proprio senza eleganza, forse i dirigenti dovrebbero volare con altre compagnie, arrossirebbero dalla vergogna. Mai più"

Punti positivi: "Ground staff"
Punti negativi: "More baggage checking counters."

Punti negativi: "Tutto"

Punti negativi: "Seat assignments sucked. Could not seat together"

Punti negativi: "Stile e professionalità degli operatori Alitalia che difficilmente potranno raggiungere i voli low-cost"

Punti negativi: "Alitalia sempre un passo in più ad altre compagnie, personale cortesissimo e ottimo viaggio"

Punti positivi: "La capo equipaggio preparatissima, finalmente un inglese inappuntabile negli annunci e una dizione più che perfetta negli annunci anche in italiano. Gentilezza e professionalità oltre le aspettative."
Punti negativi: "Alitalia dovrebbe reintrodurre lo snack a bordo. Solo bevande al carrello. I biglietti costano di più ed giusto aspettarsi piccole differenze rispetto voli low-cost."

Punti positivi: "Flight was smooth and didn't feel like 9 hours! Crew handled an ill passenger in a caring and professional manner."
Punti negativi: "Seated in the middle of four center seats, crew overlooked offering beverages/food a couple of times."

Punti negativi: "Allestimento interno dell'aereo e Stuart più attenti a far rispettare le regole a tutti i passeggeri"

Punti negativi: "Better pillows...as simple as that"

Punti negativi: "Eccessivo ritardo"

Punti positivi: "ok , abbastanza comodo"
Punti negativi: "spazi"

Punti negativi: "Per problemi di comunicazione con la compagnia sono stato costretto a lasciare il mio bagaglio nell’aereoporto di partenza per poter prendere il volo di ritorno, con la promessa di riceverlo con il primo volo successivo. Promessa che si è rivelata inattuabile per non da procedura"

Punti positivi: "People next to me"
Punti negativi: "Seat, food , no fee for bag, and service"

Punti positivi: "Niente"
Punti negativi: "Tutto dal servizio al modo di trattare i clienti fini a la trasparenza"

Punti positivi: "Volo piacevolissimo. Atterraggio perfetto. Perfetto orario"

Punti negativi: "Efficienza banchi accettazione bagaglio"

Punti positivi: "the flight was on time"
Punti negativi: "for sure the seats, the screens and the bathrooms. the plane was soooo old!"

Punti negativi: "The A330 really needs a makeover... Other airlines offer a better service in Business class"

Punti negativi: "O PIOR checkin dos últimos 10 anos. Desorganizado, lento e sem as máquinas self funcionando. Avião velho, com pouco espaço para as pernas e um sistema de entretenimento da década de 80. Comida péssima A melhor coisa a fazer e usar outra companhia."

Punti positivi: "nice crew on the Rome to US leg"
Punti negativi: "Airline food is usually bad but this was inedible. Tiniest seats ever. Outdated entertainment selection. Obscene baggage fees. Never ever again- not worth the ‘deal’"

Punti positivi: "Lo spuntino offerto"

Punti positivi: "On time and complimentary drink"

Punti positivi: "Amazing crew helped us check in our luggage at a reduced rate."
Punti negativi: "More inter European connections at more competitive price"

Punti negativi: "Everything was good."

Punti positivi: "Puntualità, siamo partiti in tempo e arrivati a destinazione addirittura con 25 minuti in anticipo, un vero record. Check in veloce."
Punti negativi: "Manca in assoluto la cordialità e simpatia al counter, le signorine sono stressate e scorbutiche, ci domandiamo se forse le condizioni di lavoro siano peggiorate per loro, non troviamo un'altra spiegazione. A bordo dell'aereo tutto quello che riguarda l'intrattenimento, video film, air show , musica assolutamente scadente, parlo della tratta Roma Sao Paulo, vecchi aerei datati con le apparecchiature e schermi vecchissimi e addirittura mal funzionanti. Il cibo un altra pecca, con tutto rispetto ,ma forse si mangia meglio alla mensa della Caritas. Nota dolente, finito il pranzo manco il caffe ci hanno offerto nonostante il sacchettino con il cucchiaino e zucchero fosse presente. Come detto prima la maggior parte della crew sono altezzosi e depressi. Il comandante parlò al decollo e non si è più sentito dopo un viaggio durato 12 ore, tratta fatta di giorno quindi una parolina la poteva sprecare durante la traversia, che ne so il tempo, il volo, turbolenze ecc."

Punti positivi: "Velocità delle varie fasi."

Punti positivi: "Veloce imbarco, veloce lo sbarco, veloce ritiro bagagli. In meno di due ore dal check in all’uscita dall’areoporto di Pisa."

Punti negativi: "Posti troppo stretti"

Punti negativi: "Alitalia is the worst airline company"

Punti positivi: "All was well but missed my bag and one opened"
Punti negativi: "Missed my baggage and one was opened and wrapping removed"

Punti positivi: "All flights on time"

Punti negativi: "Una singola persona per il check in bagagli"

Punti positivi: "I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset."
Punti negativi: "The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!"

Punti positivi: "Il ritardo dalle 21.45 alle 2.30, 4.45 ore per motivi tecnici: una sofferenza anche se avevo la business ed hanno tenuto aperta la Sala Alitalia fino al nostro imbarco. Cibo ovviamente non provato, perché non era il caso di cenare alle quattro di notte. Confort buono, in Magnifica. Personale praticamente inesistente: hanno offerto un frizzantino o un succo subito dopo l’imbarco, hanno chiesto se qualcuno voleva mangiar qualcosa e poi sono scomparsi per 10 ore. Nessuno chiede ai passeggeri se vogliono qualcosa: dove sono aperitivi, snack durante tutto il viaggio, liquori che Alitalia sbandiera ?"

Punti positivi: "The staff was kind and helpful. The business class was good and the updrafts was really worth it"
Punti negativi: "Entertainment was poor ."

Punti positivi: "Comfortable seats"
Punti negativi: "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Not comfortable flight."

Punti positivi: "Comfortable seats"
Punti negativi: "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Change of gate with no notification or announcement. Not comfortable flight."

Punti positivi: "we arrived on time, left on time. The crew was nice and looked after everyone."

Punti negativi: "Per un volo di soli 45 minuti gli assistenti di volo hanno tirato fuori un carrello con una scelta di bevande e cibo esagerata. Son riusciti a servire le file da 1 a 10, spiegando ai passeggeri quanto era corto o lungo un certo tipo di caffè latte, quanto era salato o dolce un tipo di snack, come erano i succhi, birre e vini. I due terzi dei passeggeri dalla fila 11 in poi sono rimasti a digiuno perché bisognava prepararsi all'atterraggio. Ridicoli. Inadeguati."

Punti negativi: "The flight was delayed for 5 hours and the plane was older then me, it was so crappy. The food was the worst, everything is cold and tasteless, worst airplane ever. In conclusion it was the worst flight i ever token."

Punti negativi: "We missed our connection, and then when we tried to re-book our flight for the next available one, the employees at the counter were super rude and unprofessional. When we went to pay for the new flights, the credit card machine wasn't working, and we had to pay in cash. We didn't have that cash, and we had to go withdraw it from an ATM which charged us huge fees. We were very unhappy with how Veuling handled this."

Punti negativi: "Flight was delayed 2.5 hours."

Punti positivi: "The Tunisian Airlines employee told me that there was a problem with this ticket and that me had to buy a new ticket. Now how do I recover my money?"

Punti positivi: "Punctuality was very appreciated."

Punti positivi: "L'equipaggio e lo staff allo scalo sono stati gentili e professionali"
Punti negativi: "Il volo ha avuto 5 ore di ritardo e purtroppo con Tunisair capita troppo spesso"

Punti positivi: "Full meal on a flight that was less than 2 hours."
Punti negativi: "Take-off was 30 minutes late."

Punti positivi: "The timly departure"
Punti negativi: "Only one bathroom was available"

Punti positivi: "We didn’t crash."
Punti negativi: "Dirty, slow, bad food, bad service, late."

Punti positivi: "The Hospitality of flight attendant"
Punti negativi: "Poor toilet facility"

Punti positivi: "The fact that it’s a direct flight."
Punti negativi: "The poor treatment of business passegers : 1/ same boarding than economy class passengers 2/ absence of spécial tag for luggage 3/ delay in luggage delivery"

Punti negativi: "Check in was unable online, they put me on 23rd seat near toilet."

Punti positivi: "Crew on the flight were nice and efficient"
Punti negativi: "Flight was delayed ‘20 min’ aka 1h30. They had us board and get off because the plane ‘wasnt ready’. I’m skeptical that they accidentally boarded the wrong passengers bc right after, a different group boarded on the same plane, destined for a different continent. The crewmember in the airport in charge of communicating with us would walk away for 20+ min when passengers asked questions. I do not recommend this airline."

Punti positivi: "Nice staff"
Punti negativi: "Not on time, bad food and no entertainment"

Punti positivi: "Flight attendants and captain did an ok/good job."
Punti negativi: "There was a 3 hour delay. The plane was disgustingly dirty, old , seats were abused and torn, gum stuck in seat pockets, A/C system releasing white air that looked Like white gas...for a full price ticket I would le expect a normal plane not a warn down machine..."

Punti positivi: "Smooth flight, good service on board"
Punti negativi: "Departure delayed by 1 hour and 40 minutes"

Punti negativi: "Unable to Change meal into vegetarian"

Punti negativi: "We had to wait for more than 8 hours at the airport, no communication and 0 comfort. It’s definitely the last time I’m taking tunisair"

Punti positivi: "The crew on board was welcoming and nice."
Punti negativi: "The plane was eventually delayed by two hours (incrementally, of course) with staff on the ground not only making zero effort to provide an explanation, but, additionally, when asked, they were incredibly rude. One young lady in particular rolled her eyes and indicated that we should look at the screen when we asked what time we should leave - eventually she was so rude to customers with children who were complaining about the delays that she got up and walked away from her post at the gate. Her colleagues later suggested that if people wanted to complain they should walk to a destination within Tunis airport that ultimately had no representatives - let alone facilities - through which we could lodge our complaints about the lack of communication with passengers who are paying for such shoddy service."

Punti positivi: "Ritardo ritardo ritardo"

Punti positivi: "Our flight was at 17;00 and when we check in our luggage’s it’s shows a delay on the screen till 18:55 which we understood but they change it again to 17:30 without any announcement or information and we used to miss our flight, fortunately my kid shows on the screen the changing and we could board"

Punti positivi: "الكرسي واسع"
Punti negativi: "الطيارة مو نظيفة، و ما في نظام ترفيهي"

Punti negativi: "3 hours delay from Rome to Tunis"

Punti positivi: "Onboard service and quality/comfort of flight itself."
Punti negativi: "Delay of more than an hour from Tunis."

Punti positivi: "This is a budget airline that serves actual food a friendly crew and to our surprise enough leg room (I am 6'2)."
Punti negativi: "Our flight back was delayed but it was due to heavy air traffic over France."

Punti positivi: "Nulla"
Punti negativi: "8 ore di ritardo.. nessuna informazione ne supporto"

Punti negativi: "No reasons / appologies were given for a 2 hours delay from Tunis to Venice. Technicians were fixing a technical problem with a hammer (could not open the vent with hidraulics). Passengers, observing the process through the window, did not feel comfortable. No reassurances about security were provided."

Punti positivi: "Food and service and flexibility"
Punti negativi: "Aircraft could be renovated"

Punti positivi: "The other passengers. That’s all I can think of."
Punti negativi: "3.5 hrs late. No announcement, just letting other flights board through us. No answer from “responsible” people in airport office. No estimated departure, just sudden change from ??? To “now”. The fish dish was revolting and the service! I was so stunned by how nasty one of the crew was to an elderly, multilingual couple who didn’t immediately respond as she thought they should to her unkind offer of tea."

Punti negativi: "Seats were lousy , no entertainment, food presentation was lousy as well as the taste ."

Punti negativi: "Food and delays"

Punti negativi: "Plane was late, no explanation. We boarded and sat on plane at gate for another hour, no explanation. Plane was falling apart and dirty. Pull down tray to discover old food all over tray and back of seat. Seat, floor, chair was grimy. Meal was inedible and every dish has meat, even if you requeted vegetarian in booking."

Punti negativi: "Seats were dirty. Mold on the seatback behind the tray table."

Punti positivi: "It's very nice thanks"
Punti negativi: "Everything"

Punti positivi: "Nothing unless you're a fan of stale, hard white bread sandwiches and rude staff."
Punti negativi: "My flight was due to mechanical issues and we left Tunis 12 HOURS later than scheduled. I saw people become physically and verbally aggressive with other passengers and airline staff over mounting frustrations, I was frightened, lost an entire day of my much needed long weekend and the return was only marginally better. Staff was rude, dismissive, VERY disorganized and not at all apologetic for putting people through such a horrendous experience. If it is a difference of a few hundred dollars between Tunisair and another airline, TAKE THE OTHER AIRLINE! The airline they called to get us out of Tunis said this happens with them at least once a week. The rescuing airline was lovely though! Tunisair- Never, ever again!"

Punti positivi: "Polite flight attendants."
Punti negativi: "Always delayed. Staff unknowledgeable. Terrible customer service."

Punti negativi: "Ten minute flight time change, 1 hour flight time change.....but 3 hours!! Good grief. What if people have connecting flights? What if people actually have somewhere to be on time? What if people have a schedule to adhere to? Oh well, tough luck Tunisair won't get you there on time!"

Punti negativi: "All the flights were delayed at lease 1~2 hours."

Punti negativi: "N/A"

Punti positivi: "The flight is over"
Punti negativi: "An hour late taking off and Tunis airport was a NIGHTMARE - overweight baggage charges not able to be paid AT checkin desk. Have to go across airport and line up at cashier's and then come back to checkin. Ridiculous arrangement. Same with 'exit stamp' for residents. Queue up at immigration - get to window - told need stamp costing TND 60 which can only be bought at one of the banks out the front of the airport (for cash). No bureau de change through security for changing Tunisian dinars and cannot use these at duty free Then departure lounge was suddenly changed at last minute Then at departure lounge entry was at a snail's pace as there was no X-ray machine and security was hand checking every single piece of carrying luggage and patting you down (with the male security guard watching the female security guard do this to female passengers, with interest - yuck) Landed late No understanding of, or interest in, special dietary requirements (on board staff) - mostly my fault as I had forgotten I needed to let them know before that I was vegan - but there was little interest or sympathy from the cabin crew. Indeed they said they said something like they sometimes had extras for themselves and they'd check - but then forgot about me. Did they not have them or wat them thrnsrlves? And then going to the bathroom all the cabin staff were sitting/standing in a circle, chatting and laughing and in the way of opening the bathroom door which was awkward for me and unprofessional of them. There was no suggestion of any radio or movie on board. I would NOT fly this airline again."

Punti positivi: "While the staff were friendly, not enough was done to assist our connecting flight"
Punti negativi: "The flight was delayed by over 2 hours so we missed our connecting flight in Vienna. We asked on several occasions for Austrian Airlines to contact the gate but when we landed TunisAir ground control told a fellow passenger they were unaware. It was only a member of staff from Emirates who assisted us"

Punti positivi: "The price"
Punti negativi: "It is a public company, the staff do not care about the customers"

Punti negativi: "We were not notified that Smart wings will be the operating airline. We should have been told before hand."

Punti positivi: "Madrid Airport"
Punti negativi: "Tunis Air"

Punti positivi: "The boarding was very good, by African standards. Over an hour late, also not bad by African standards. Cabin service was good."
Punti negativi: "No information about how late we were going to be which hosed arrivals at Paris Orly."

Punti negativi: "everything"

Punti positivi: "."
Punti negativi: "3 hours delay"

Punti positivi: "Overall was good. Cold meal was decent."
Punti negativi: "Though as a lady I would have preferred they placed me beside another woman rather than between two Arab men! They don't give a lot of consideration to these kinds of things where other airlines do."

Punti positivi: "Flight was 4 hours late. Communications were non-existent. Steer clear"
Punti negativi: "What did I like? Nothing. The loung is also the worst I've been in. And I've seen some."

Punti positivi: "Boarding was quick; crew was pleasant, as were check-in staff."