Trova offerte per voli da Aeroporto di Stoccolma-Arlanda a Aeroporto di Milano-Malpensa

Punti positivi: "Boarding process. Insane lines to check bag. Disorganized process. No one, including crew, had any idea what was going on. A real embarrassment."
Punti negativi: "See above."

Punti positivi: "Good on business class was amazing and the staff was always ready to help with any questions."
Punti negativi: "Flight was delayed twice and because of that the airplane was not as clean as it should of been"

Punti negativi: "They lost my luggage"

Punti positivi: "Nothing"
Punti negativi: "Flight from Romania was delayed and when we got to Athens we had to go threw customs and security and we lost the connecting flight to crete. We were put on a different flight which that was delayed as well. When we finally arrived in crete all of our luggage’s have been lost."

Punti negativi: "I have taken 5 flight with Aegean airlines in the last 3 weeks & not 1 of them left within an hour of the scheduled departure time. The delays in travel were unacceptable. We were 2 hours late to take off, when we landed it took 45 minutes to get off & another 30 minutes for bags to start showing up"

Punti positivi: "Nothing"
Punti negativi: "My flight was cancelled. I was rebooked and I have no bags in Beirut"

Punti positivi: "Nice and efficient crew, clean plane and sits, sat in Exit row so quite comfortable"

Punti positivi: "Efficient. It was a very short flight."
Punti negativi: "Offer of Wi-Fi."

Punti positivi: "Nothing was outstanding, I do like the hard candy treats they hand out prior to flight."
Punti negativi: "It was such a nightmare at the gate. We were standing in line and then were shoved aside by other passengers and the attendants did nothing to help keep order when boarding. Also we had paid to upgrade our seats to extra leg room and they had given our seats away to a handicap person."

Punti positivi: "Assistenti competenti"
Punti negativi: "Avrei dovuto specificare che sono vegetariano"

Punti positivi: "Flight crew and personnel at check in were excellent and professional."

Punti positivi: "Would fly again! Food was excellent (warm meal on a 2.5hrs flight!), got an empty seat to use for my baby, they didn’t break her stroller or car seat, they didn’t lose our luggage."
Punti negativi: "Seating little tight (especially if seat in front of you reclines)"

Punti positivi: "Free food! Very nice flight attendants"
Punti negativi: "Chaos with boarding - should be by rows"

Punti negativi: "No jet bridge at either location"

Punti positivi: "Ease of boarding and crew"
Punti negativi: "Food"

Punti negativi: "Luggage was not included in the ticket price and it was never specified when we purchased the tickets"

Punti positivi: "Great crew"

Punti positivi: "Cheerful crew, nice snack with beer or wine, clean bathroom"
Punti negativi: "No inflight entertainment, but for 90 minute flight, I didn’t need it."

Punti positivi: "everything"
Punti negativi: "space when seating"

Punti positivi: "crow and food and cooporatio was wow"
Punti negativi: "seat was so hard"

Punti negativi: "I lose my bag"

Punti positivi: "It was great to check in and save the boarding pass in my wallet. Made it easy to check in while traveling and having no access to a printer. The flight was conformable and we got food."

Punti negativi: "Again the airport. Its not the airlines fault, but to have ONe set of toilets in a whole airport wing is unacceptable."

Punti negativi: "We paid 70 Euro in the airport for a small suitcase. we felt robbed because we had no informations about charges of suitcases. If we knew about this we would not carry with us any suitcase. The seats were very tight and no comfortable. No entertainment at all."

Punti positivi: "Crew was kind and professional Flight was overall comforable"
Punti negativi: "On my return flight to Athens from London, I was told that my hand luggage was too large and needed to be checked. I had to pay an extra 55 pounds (75 USD) to check the bag. On my Aegean flight to London a few days before, I was able to check the bag for free. I do not understand why I was charged for the bag on the way back but not on the way over. $75 is half what I paid for the flight itself - seems way too much just to check a small bag. I will keep this in mind when considering flying with Aegean in the future."

Punti negativi: "It was delayed so we missed our connection."

Punti positivi: "Amazing Crew"

Punti positivi: "Nothing"
Punti negativi: "The staff member and very rude and racist it's sad to see this still happening"

Punti positivi: "Friendly crew, great yogurt and snack in a 2 hr flight."
Punti negativi: "Aegean desks very crowded at El Venizelos (Athens) airport. Airport authority should provide more desks for high demand airlines."

Punti positivi: "The food was nice and they offered Greek products which made the experience more fun."
Punti negativi: "We thought we had the right sized bags, but must have missed the weight restriction (and had to pay). In the future we'll be keeping our carry-on bags under 8kg."

Punti positivi: "CREW BOARDING SMOOTH / ON TIME / SOLID ALL AROUND GREAT AIRLINE"

Punti negativi: "delay in disembarking as well as baggage collection"

Punti positivi: "They compensated us with a free one-way plane ticket (with lots of restrictions) and refreshments at the airport cafe."
Punti negativi: "The flight kept being delayed and they jerked us around for several hours, updating the departure time three or four different times and changing the gate but not updating the board or consistently making announcements. They should have just made a decision and stuck with it and better communicated what was going on. My poor friend was waiting for me in Larnaca so she stayed at the airport each time thinking I would soon arrive."

Punti negativi: "Delay 1 hour and 20 minutes at departure"

Punti positivi: "Efficiency"
Punti negativi: "No negatives"

Punti positivi: "I slept through most of the flight."
Punti negativi: "Everything else. Especially that I had to pay $60 for one luggage."

Punti positivi: "Lots of leg room"
Punti negativi: "Slight delay, no tv"

Punti positivi: "On time departures and on time arrivals, full meal service and drinks"

Punti positivi: "Quick. Clean plane"
Punti negativi: "Boarding a bit long but still fine"

Punti negativi: "Food was completely uninteresting.. I had a book. Didn' t need entertainment, but for 2 hour flights, it wasn't necessary."

Punti positivi: "The flight was fair, with no problems other than pushing and shoving getting aboard."
Punti negativi: "The outrageous and unannounced baggage charge of $80! for two carry-on size suitcases which we were not permitted to carry on because of current weight limits."

Punti positivi: "Staff was great, fast easy check in, food was nice and everything was on time."

Punti positivi: "New, clean plane, meal served on board was unexpected but very good, crew was professional. App for Aegean Airlines works well."
Punti negativi: "Seats were uncomfortable and small. Boarding was messy and didn't seem to work very well."

Punti positivi: "The excellent service. The Beautyful stylish Stewardesses. The fact that the airline changed my flight from 2 stopovers to one."

Punti negativi: "I had to pay for the lugedge though I thought I ordered a ticket with 20 kg"

Punti negativi: "I did not know that I will have to pay for lagged 45$"

Punti positivi: "The spinach pie and greek yogurt with honey breakfast was the BEST airplane food I've ever had! Also, I was seated in the exit row and there was a good 10 feet in front of me before the next row of seats. I didn't know what to do with all that space. Great experience"

Punti positivi: "Nothing"
Punti negativi: "I missed the flight because I was provided an incorrect departure time in the booking confirmation. I was not provided any indication of the departure time change and had to pay 129$ changing fee. Never booking through this website again."

Punti positivi: "The flight was excellent. Thank you"
Punti negativi: "when I booked the ticket , I didn't notice that a baggage that I send would cost extra money and had to pay 45 dollar at the airport. I recommend to write it more big and clear on the booking formula."

Punti negativi: "Not to have 2 distressed cats on board meowing non stop for 10 hours."

Punti positivi: "La ponctualité."
Punti negativi: "Variété des boissons proposées."

Punti negativi: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."

Punti positivi: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Punti negativi: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Punti positivi: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Punti negativi: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Punti negativi: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"

Punti negativi: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."

Punti negativi: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

Punti negativi: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."

Punti negativi: "Really hard to get boarding passes online"

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "The comfort of the flight snd kindness of the crew."
Punti negativi: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Punti positivi: "Arrived on time."
Punti negativi: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Punti positivi: "Perfetto."

Punti positivi: "Food"
Punti negativi: "Entertainment"

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti positivi: "The crew was friendly and always came around with water."
Punti negativi: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Punti positivi: "The transfer times were excellent"

Punti positivi: "Great seat. Comfortable. Quick boarding."
Punti negativi: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "Crew members"
Punti negativi: "Up to 1 hour late and they leaved my baggage in Paris"

Punti negativi: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Punti positivi: "Entertainment"

Punti positivi: "Good selection of movies"

Punti positivi: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Punti negativi: "Check in process was easy. The flight attendants are all very helpful and kind."

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "My seat"
Punti negativi: "Crew"

Punti positivi: "Flight on time"
Punti negativi: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Punti positivi: "Modern aircraft with power, big screens etc"
Punti negativi: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."

Punti positivi: "Nothing"
Punti negativi: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti negativi: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."

Punti positivi: "Fine for a 45-50 minute regional flight."
Punti negativi: "Wouldn’t be great for long-haul flights."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti negativi: "The flight was late, real late."

Punti positivi: "The service"
Punti negativi: "Nothing"

Punti positivi: "Cabin crew very friendly and caring."
Punti negativi: "Airport services and lounge are OK."

Punti positivi: "Aeromobile comodo e personale davvero professionale"

Punti positivi: "Short, lots of leg space"

Punti positivi: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Punti negativi: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"

Punti negativi: "Business Passngers have to wait in the same bus to board the flight what is the point then...."

Punti positivi: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Punti negativi: "Bottom seat cushions could be a little more comfortable ."

Punti positivi: "It was clean The crew was very kind Food was very good Flight was on time"
Punti negativi: "Seats were exceedingly close Screens for entertainment were small and game controls were difficult to use"

Punti negativi: "Water should be free on the flight"

Punti positivi: "Bad for 12 hrs flight passengers need hot food"
Punti negativi: "Long flight is not about just saving money"

Punti negativi: "Again it was not made clear about self transfer. While booking it should be clearly stated if a flight is or is not self transfer"

Punti positivi: "Boarding was super easy - but then I did pay extra for Priority."
Punti negativi: "If you don't order food in advance, there's only the snack menu available, which is very limited and poor quality. Also, the cabin staff basically ignore you, while offering a range of goodies, at different times, to those who did order in advance."

Punti positivi: "Nd"
Punti negativi: "Aereo vecchio, sedili inadeguati per chi è più alto di 1.80"

Punti positivi: "Friendly crew."
Punti negativi: "Better entertainment"

Punti negativi: "I didn’t fly . The service of vayama agent helping me change the flight instead of blocking my contact with the airline is very bad , I want a refund"

Punti positivi: "The Dreamliner was great, Entertainment options were good"
Punti negativi: "Boarding at the airport but not Norwegian's fault"

Punti positivi: "Nothing at all to like with this airline"
Punti negativi: "Beware, one of the worst airlines I’ve been on, they will weigh everything that goes with you on the plane, including a small purse, really?? Yes. On long haul international flights they will not even give you a glass of water, even when the plane broke down on runway and we sat in it for 4 hrs"

Punti positivi: "Landing."
Punti negativi: "Everything."

Punti negativi: "Be on time"

Punti positivi: "Entertainment was good."
Punti negativi: "Give us some water for free damn it. Some lady passed out and hit her head. The whole reserving food thing is very discriminating."

Punti positivi: "Tutto ok personale e pulizia"
Punti negativi: "Abbiamo avuto un ritardo del volo di 2 ore e stavamo.per perdere il volo di conincidenza"

Punti negativi: "La temperatura interna dell'aereo era bassissima, anche col giubbotto si moriva dal freddo. Forse per invogliare ad acquistare le coperte.."

Punti positivi: "The only male flight attendant was very helpful and polite."
Punti negativi: "The rest of the crew were inattentive and rude. It was bad enough to be delayed an hour, but the inattentiveness was ridiculous. I placed an order for a beverage, a pack of crisps and a set of headphones at the beginning of the flight. I didn’t receive them until almost 3 hours into the flight. I figured they were busy with meal service and what not in the beginning of the flight so I was patient, and I saw some people receiving their orders kinda late as well. After the 2nd hour, I started clicking the call attendant button. The female flight attendants walked by multiple times and ignored my attempts to flag them down. Finally, the male attendant came over and resolved the situation, but by then we had been in the air for 3 hours. Worst service I’ve experienced on any airline. Also, for a plane called a Dreamliner, those seating arrangements are a nightmare for anyone over 5’8”; I was uncomfortable the entire flight. It’s a plane, not a bus in a third world country; it’s shouldnt be that damned cramped and crowded."

Punti positivi: "Really nice service reps! Liked them a lot, the guys were very friendly and pleasant."
Punti negativi: "Loved the idea that I could select a hot snack. The photo showed a delicious looking piece of pizza and when I asked to confirm whether it was indeed pizza, I was told yes. Instead I got a large hot pocket with questionable cheese. It was pretty unappetizing seeing that it was heated in a plastic wrap. I really did not want to eat it but was famished. I did not get what was sold to me."

Punti negativi: "Very unfriendly and stressed out female attendants....they should keep the guys only...I wish I was seated on the other side of plane... Catered primarily to customers ordering and paying on the plane...including cooked meals....customers with preordered meals got everything last...we end up having no choice of meal (chicken only) while people seated next to us got their NOT preordered beef dinner promptly, 10 minutes before us...and people seated behind us got no prepaid meals because they run out of food...???..."

Punti positivi: "L'aereo era nuovo è molto pulito"
Punti negativi: "Lo spazio tra sedili è inesistente, non ho chiuso occhio tutto il volo. Il personale non era tra i più cortesi incontrati."

Punti negativi: "My biggest concern was the service onboard. We experienced a flight with the systems for orders for snacks and drinks etc. down. We waited almost 2 hours to receive a bottle of water and headphones, as the system made it look like the items were delivered when they were not. The staff was clearly confused and stressed, and we had to call for attention 2 times to talk to someone who looked at our order and told us the system wasn't working. Two hours after the order we got our merchandise, still charged at full price."

Punti positivi: "Crew were very friendly and the plane was clean and modern"
Punti negativi: "Boarding process was a little convoluted and we were delayed by an hour"

Punti positivi: "plane was nice, crew was only ok. but the baggage thing is totally unacceptable!"
Punti negativi: "We booked a trip from Stockholm to NY. Got to the airport and the baggage fee was quite high, but i was ok paying it since i didn't prepay online- my mistake. BUT then i was told since the plane was stopping at Oslo we had to pay ANOTHER SET OF LUGGAGE FEES !!!! I said, no you must be mistaken, there is no way you can charge me for two trips just because your plane is making a stop! They insisted and rather than fight and get thrown out of the airport i am disputing with my credit card company, but it can't possibly be legal. $690.00 fees !"

Punti positivi: "Board crew were pleasent and helpful."
Punti negativi: "Plane was dirty."

Punti positivi: "On time and very comfortable"

Punti negativi: "The reason I gave a two for overall experience was that we were more than one hour late and I missed my connection flight from Los Angeles and for this reason I had to spend the entire night in LA.I even bought a travel insurance and when I went back to Norwegian airline to tell them I was late for my connection flight which was two and a half hour later than our landing,they told me there was nothing they could do about it. There are a lot of people who have connection flight and it's hard to rebook especially at night.Punctuality should be the most important over everything else. Ildiko Balog"

Punti positivi: "Love the planes (boeing 787)."
Punti negativi: "A few of the crew members (one woman in particular) were very rude to people that were just asking about immigration forms etc. Her attitude sucked. The announcement volume was low as well so the crew could've been a bit nicer about the questions. Not thrilled with not even being offered water once during an 8 hour flight. I've been flying first, business and economy plus on American alot for the past few years and was u aware that this was a discount airline when I booked. Like I said, I love the new planes but I'm going to spend the money and have a nicer crew with water and a meal for international flights (I flew Stockholm to NYC)."

Punti positivi: "Able to sleep most of the way"
Punti negativi: "Delayed leaving. Delayed in the air. I missed my connection."

Punti positivi: "Plenty of movies on the airline, dreamliner plane."
Punti negativi: "Flight was four hours late, we missed the connection to from arlanda to Bangkok. Flight is twenty hours away and since my wife has a Thai passport we are stranded inside of the terminal for the entire time. Airline didn't help with this issue. Also, $260 for two underweight checked bags is ridiculous."

Punti positivi: "It was not full...which made extra room for us."

Punti positivi: "Crew was friendly"
Punti negativi: "Flight left late, uncomfortable seats, No water provided."

Punti positivi: "Tutto"

Punti positivi: "Hassle free. Didn't make use of all facilities. Good value for money."
Punti negativi: "Nothing."

Punti positivi: "Service was fine, but really wish that at a minimum water would be offered at regular intervals (at least every 3 hours) on long haul flights. Attendants do seem a little pissy if you ask otherwise you have to buy the $3 bottle from the snack bar. I know its not premium but 12 hours is a long time to only be offered two small cups of water. The passenger behind me was difficult the entire flight and kept hoisting himself up using my seat so it was hard to sleep the entire flight. The crew seemed to put up with him very well so I give them props for that."

Punti negativi: "The purser (Vinnie, who had been serving up doubles and high fives) arrived and told me that it was unlimited drinks in the premium cabin and there was nothing that he could do about that, and that they had cut him off after he started antagonizing me. I asked why it was that he would knowingly supply a passenger with over ten drinks, jeopardizing the wellbeing of other passengers, and he again responded that it was unlimited drinks in the premium cabin. The younger female flight attendant then told me that the cops would be waiting for the passenger on arrival - when in fact, the port police department was never notified, nor was the Norwegian station manager at JFK. I then spoke with a great guy by the name of David and asked him to take me to the back of the plane. The only seat available was the middle seat in row 28, so i spent the last hour and a half in the back of the coach cabin. About 30 minutes before arrival, Vinnie came to me and asked "so what exactly happened?" claiming that he would have to submit a report. I had already explained to him and several other flight attendants what had happened and they had seen and heard for themselves. Again, I was told that Vinnie never mentioned any of this to the JFK station. On arrival, I waited patiently with all the other passengers, collected my carryon from David and exited the plane - there was no one from Norwegian ground staff or from the port police department. The assailants name is Jaramye Daniels. I am concerned about your in flight staff's lack of response regarding this encounter, especially given the fact that it occurred on the anniversary of 9/11. Public intoxication and assault are criminal acts and should be dealt with accordingly."

Punti positivi: "Staff were very helpful and thoughtful during the flight."
Punti negativi: "Boarding handled poorly, stuff in standing-room-only and they boarded privileged members and families before disabled people, causing those of us who can't stand long to... stand a long time in line."

Punti positivi: "Dreamliner is great, no turbulence, fast and comfortable Movie selection is good Service was good"
Punti negativi: "I noticed that the temperature on Norwegian is kept a bit low comparatively to other Dreamliner carrier I have flown with; I hope this is not to sell off more blankets; which are not free..."

Punti positivi: "Legroom plenty"
Punti negativi: "30 mins late"

Punti positivi: "The crew was lovely and charming and attentive. The movie selection was great and well appreciated on the long flight back to the US"

Punti positivi: "The entertainment system is great!"
Punti negativi: "The boarding process was really bad."

Punti positivi: "They had new movies (I watched La La Land a few others). Their entertainment options are good and the in-cabin electronics work well enough."
Punti negativi: "We have taken 6 trans-atlantic flights with Norwegian, and *all* of them have been delayed by multiple hours. They clearly do not have the operational capabilities to run these long-haul flights. Our most recent flight, for which I am writing this review, was delayed by 5 hours, and on top of that, we had to wait to de-plane for 40 minutes since the small destination airport (OAK) could not handle our arrival simultaneously to another Norwegian flight; they coincided because of our astounding delay. There was no legitimate reason for the 4h45min departure delay--no mechanical issues, no weather problems, no airport issues; it was purely Norwegian failing to have their staff available, or them waiting for other delayed flights to arrive to allow those passengers to transfer. We heard absolutely zero explanation except from the pilot who said was due to Norwegian's "own operating issues". There was no staff at the boarding desk, and after the 5 hour delay, some non-Norwegian-affiliated airport employee just said "ok everyone board", because clearly they needed the gate and the Norwegian staff was dragging their feet. I have never seen anything like it: a whole crowd of disgruntled people heading to the podium with no organization. Fortunately, we were flying from Stockholm and the Swedes were all very reserved about the horrible service. In the cabin, it is no-frills as you would expect, but I continue to be disappointed by a lack of water! I can afford to order bottled water from the snack bar, and we did that, but really water should be delivered to all passengers spending 11 hours on an aircraft. The pre-ordered food was pretty bad and definitely not worth the money that they charge for it. If you compare this to a "real" airline's trans-atlantic flights, there is no comparison: Norwegian's cabin crew is a bunch of amateurs from third world countries; a major airline like Lufthansa actually cares about passenger comfort and makes 2-3 times as many rounds through the cabin to deliver things like water, food, wine, hot towels, etc. I think this will be our sixth and final Norwegian trans-atlantic flight. Within Europe, we have had much better experiences with Norwegian."

Punti positivi: "The Dreamliner is excellent. Everything is new. I surprisingly enjoyed the games available in the personal entertainment screen."
Punti negativi: "For an 11-hour flight, I was surprised that pillows and blankets were not offered--especially since the AC was blasting out cold air. I was freezing throughout the entire flight and ended up getting a cold that I'm still recovering from. The only other issue I had was the lack of variety in movies and tv shows. Most were obscure movies and shows that I had never heard of. More recent/relevant options would be appreciated."

Punti positivi: "I thought the food was good and the staff was nice"
Punti negativi: "We boarded late, took off late then had to wait at JFK for almost an hour to get off the plane. Entertainment choices were not many and not much leg room"

Punti negativi: "It would be good to know in advance that even for long international flights you're going to have no pillow, no blanket, no drinks and no food!!!!!!! Or pay a lot for it. This is hard for à long ( still expensive) flight. This is the first time I have this experience. It's very dissapointing."

Punti positivi: "Clean, efficient, great entertainment options, friendly flight attendants, practical luggage checking or carry-on options"

Punti positivi: "plane seemed rather new."
Punti negativi: "I couldn't check in online, there was some error. so I couldn't order a vegetarian / kosher meal. The sound in the entertainment system in the second plane was terrible, I couldn't understand anything."

Punti negativi: "My young daughter was denied a ticketed seat on an 11:30 Norwegian air flight to Oslo, being told that her 10:33 arrival at the gate -- due to multiple protracted delays on earlier connecting flights to get her to the gate -- made her "too late" and the computers would not permit the gate agent to get her on board no matter how much extra she was willing to pay. She was simply told to get the next flight 24 hours later, killing 15% of her vacation. The gate agent said to my hysterical child that she was so sorry for the hours lost in prior connecting flight delays and recognized the plane my daughter was to be on was still one hour from pushback from the gate, but she couldn't overcome the computers having closed out the flight at precisely 60 minutes before scheduled departure so there was nothing a human could do. This is the epitome of machines gone crazy!!"

Punti positivi: "The guy at the check in counter was very friendly and helpful"
Punti negativi: "The crew on the airline talked most of the short flight, and I could hear their personal conversation. Not very professional. Not a glass of water was served. Only food for pay."

Punti negativi: "they do not even serve you water, when I asked for water they asked me to pay, it is not low cost Airline, very unfriendly staff, I will never fly it again. the staff border line rudeness and have attitude issue. 11 hours of flight in unfriendly airline, fod is served if you order it and allowed two cup of coffee and one softwdring."

Punti positivi: "new plane, decent leg room"
Punti negativi: "Terrible customer service and check-in process, can't check bags through to other flights, unusually low 20kilo bag weight limit, 10Euros/kilo bag charges, customer has to do all check-in and bag tag work, had to walk outside through 24F degree weather to board, lousy food, etc."

Punti positivi: "Plane was state of the art. I particularly liked the capacity to 'dim' the light that came through the window as opposed to going from one shade to the other. The seats were certainly comfortable. The staff looked sharp & they were friendly & diligent. Entertainment offering was filled with a variety of films & shows. I was also pleased with the fact that there weren't any delays. Restrooms were equipped & clean."
Punti negativi: "I was bummed to stumble upon the announcement that Norwegian decided not to renew their service with the SJU airport. IT opened a cultural exchange that would be great to continue."

Punti negativi: "Wait to board and after time passes for departure, notice for delay only after expected departure time. No explanation. 1hr delay then they call to gate and everyone waits and another hour passes and no explanation given. Finally next boarding time passes and then gate change and plane change and we are notified they needed to get new crew. Finally board. Landing was terrible and I dont feel particularly comfortable ever flying with this airline again. Will rather pay more and fly klm"

"Non mi piace che non sia regolata la discesa dal velivolo. Fila per fila.sarebbe l'ideale, invece tutti ammassati"

"La possibilità di poter personalizzare il tuo viaggio con la scelta del postoe la tipologia di bagaglio a mano. Migliorare abbassare i prezzi per i bagagli da stiva"

Punti positivi: "Personale gentile. Eravamo in prima fila senza protezione davanti quindi dovevamo stare attenti alle gambe che intralciavano gli assistenti"

Punti positivi: "Piloti e stuart di bordo gentili, simpatici e competenti"
Punti negativi: "Il distanziamento sociale e le misure anticovid"

Punti negativi: "They could offer a bottle of water for the people who payed the extra fee for the sitting in front"

Punti negativi: "Volo in ritardo, gente ammassata al gate, informazioni all'ultimo momento"

Punti negativi: "La puntualità"

Punti negativi: "Ritardo"

Punti positivi: "Quando mi hanno fatto scendere"
Punti negativi: "SEMPRE RITARDO 2 ore e 40 min su un volo di 1 ora e 20 mi sembra esagerato!!!"

Punti negativi: "Delayed by 4 hours"

Punti negativi: "Flight not being delayed as usual"

Punti negativi: "Sedili scomodi"

Punti negativi: "More clerks for checkin/baggage; some organization in queuing to board. It was total chaos and the staff seemed very stressed."

Punti positivi: "Friendly crew and good service"
Punti negativi: "Not delayed"

Punti positivi: "niente"
Punti negativi: "sempre fanno ritardo e questa volta addirittura 4 ore!!!! Mai piu' comprero' un biglietto EasyJet"

Punti negativi: "Get what u pay for but all on time and efficient"

Punti negativi: "1 hour delay"

Punti negativi: "Soliti ritardi ormai da aspettarsi da EDI-MXP"

Punti positivi: "Personale poco collaborativo e "saccente""
Punti negativi: "Fanno pagare 60 euro per imbarcare un bagaglio a mano appena fuori dai limiti ( una ruota non entrava nel misuratore) per poi.. imbarcarlo in stiva comunque in quanto oltre 70 bagagli a mano non sono ammessi a bordo. Mi sono sentito.. Derubato!"

Punti negativi: "Horrible boarding process."

Punti negativi: "La puntualità dei voli"

Punti positivi: "Tutto"
Punti negativi: "Niente"

Punti positivi: "Hard to understand some of the crew announcements due to speaking way too fast"

Punti positivi: "Tutto nella norma, a parte una tessera del valore di 4.50 consegnata per scusarsi del ritardo, ma che ovviamente non valeva all'interno dell'aereo. senza parole!"
Punti negativi: "Il ritardo spropositato e le informazioni mancanti su di esso."

Punti negativi: "Certezza e puntualità"

Punti positivi: "Pulizia e cortesia"
Punti negativi: "Puntulità"

Punti negativi: "Easy jet, sempre una garanzia di ottimo servizio"

Punti positivi: "Boarding was very fast compared to most other flights. Crew was friendly. Flight was smooth and on time."
Punti negativi: "Honestly - a bunch of drunk Scandinavians all around me. Very noisy and smelling so much from the alcohol, I almost got sick. Luckily, a very short flight. The guy behind me was very rude to the crew. Crew member handled him well. Was worried about him throwing up on me. Rest of flight was good."

Punti positivi: "Sempre perfetto"

Punti negativi: "Volo in ritardo"

Punti positivi: "Con Easyget abbiamo viagiato bene"

Punti positivi: "The staff was great."
Punti negativi: "Nothing. All good."

Punti negativi: "Ritardo pari al viaggio"

Punti negativi: "No vegan option in food Flight delayed as usual for Easyjet"

Punti positivi: "Plane was comfortable and not too full."
Punti negativi: "Flight left a app it late. Verbal announcements in the boarding area were very difficult to hear. They need to upgrade the PA system in Bordeaux."

Punti negativi: "Ritardo"

Punti positivi: "Cheap."
Punti negativi: "Landing - The pram didn’t wait for us at the gate, we picked it up with lagguage. Boarding- the land crew didn’t help or offer any solution for going down 2 floor to the shuttle with a twin pran"

Punti negativi: "Ritardo di un ora"

Punti negativi: "Suitcase damaged"

Punti negativi: "Just not good enough for business travel. Stick to ahipping holiday makers who have a bit more flexibility on schedules!!"

Punti negativi: "Personale maleducato ed impreparato. Pessima gestione imbarco con lunga attesa perché incapaci di gestire anteriore e posteriore."

Punti positivi: "Prezzo, puntualità, orari"

Punti positivi: "Purtroppo nulla."
Punti negativi: "L’attesa all’imbarco, l’eccessiva per non dire esagerata erogazione dell’aria condizionata sia al gate che all’interno dell’aereo, la freddezza del personale di bordo ed il ritardo del volo di quasi mezz’ora."

Punti positivi: "Check in was super friendly and efficient. Cabin crew also great."
Punti negativi: "Seats and leg room v small. But overall great."

Punti negativi: "Easy jet late yet again, no food on board. This is becomming a typical occurance out if Luton and its just not good enough."

Punti positivi: "Overall 5*, checkin and boarding was easy, the flight arrived on schedule, and the crew was friendly."
Punti negativi: "Had to pay 2.50 euros for a bottle of water."

Punti positivi: "Nothing."
Punti negativi: "They made us pay for our bag even though we only had one and it fit into the measurements. They said it was because it was full but they still made us pay 60 euros each. Making it a 120 euro more than it should have been. They also pretended not to speak English when we tried to talk to them about payment even though they spoke perfect English when they told us the cabin overheads were full. Will definitely be contacting kayak about this."

Punti positivi: "solo il volo aereo e l'arrivo a malpensa"
Punti negativi: "il ceck in dell'aereoporto a Catania, personale impreparato e soprattutto scortese. dovevano essere aperti 6 banchi per il ceck in in realtà solo 2 erano aperti. Ho rischiato di perdere il volo aereo pur recandomi a fare il ceck in ben 2 ore prima del volo aereo."

Punti negativi: "Volo posticipato di ora in ora senza comunicazioni definitive circa l’effettiva partenza. Alle 23.30, dopo 7 ore di ritardo e l’ennesimo posticipo alle ore 2, ho deciso di non partire più per evidenti difficoltà logistiche dovute all’ora notturna di arrivo a destinazione"

Punti positivi: "io sono un cliente fisso che mi affido sempre a easyjet e poi alle altre compagnie se ci sono problemi di orari prezzi e destinazione"
Punti negativi: "riguardo l'ultimo volo 2 ore in attesa in aeroporto e 40 minuti chiusi in aereo dovuto allo sciopero dei controllori e intanto ho perso la giornata di lavoro mia moglie e stata male in aereo senza poter far niente. insomma una esperienza da dimenticare. e poi il cambio di orario gia dal mese prima in continuazione cambiamento mi ha creato problemi con i collegamenti bus navetta e traghetto"

"Sono molto efficienti nel dirigere i passeggeri in uno sbarco educato"

"Ritardo di un’ora"

Punti negativi: "Da evitare il mercato che creano a bordo non permettendo ai passeggeri di riposare su un volo di 3 ore"

Punti negativi: "Il trasporto animali"

Punti negativi: "Il volo e stato un disastro io avevo tutti i documenti non mi hanno fatto partire"

Punti negativi: "Cambio per 3 volte del gate d"imbarco e raggiungere l'aereo a piedi con i 40 gradi di Siviglia"

Punti negativi: "pulizia, ma dipende da passeggeri"

Punti positivi: "hostess in particolare maleducatissima.... Spero di non volare Ryanair. Volo ct_mi 12/08/2019 delle ore 21:05,partito con un'ora di ritardo......... Una hostess da licenziare in tronco"
Punti negativi: "hostess in particolare maleducatissima.... Spero di non volare Ryanair. Volo ct_mi 12/08/2019 delle ore 21:05,partito con un'ora di ritardo......... Una hostess da licenziare in tronco"

Punti negativi: "They need to stop changing the luggage options"

Punti positivi: "Super ritardo"

Punti positivi: "Tutto: Accoglienza e professionalità in modo particolare."
Punti negativi: "Niente"

Punti positivi: "Very nice staff"
Punti negativi: "Avoid walking in the rain to get to the plane."

Punti positivi: "Benissimo ottimo"
Punti negativi: "Ottimo"

Punti positivi: "Velocità e precisione"
Punti negativi: "Persona oversize di fianco senza averle fatto prendere 2 posti"

Punti positivi: "Good experience standard seating on Ryanair you know what you will get, no surprises."
Punti negativi: "On this particular flight there was little English spoken."

Punti positivi: "Nulla"
Punti negativi: "EVITARE RITARDI"

Punti positivi: "la sicilia, ma il volo pessimo ci anno fatto pagare il bagaglio a mano andata e ritorno, lo lo prendiamo mai piu"

Punti positivi: "Personale molto disponibile,gentile."
Punti negativi: "Oltre all’ingresso priority e non priority dovrebbe esserci l’ingresso riservato alle donne incinta perché rimanere in piedi ad aspettare di salire diventa pesante."

Punti positivi: "Personale gentile e profesionale, volo perfetto."

Punti positivi: "Gentilezza personale"
Punti negativi: "Cattivo atterraggio"

Punti positivi: "Staff very nice Good leg room"
Punti negativi: "Flight was delayed by an hour"

Punti positivi: "Tutto molto bello"
Punti negativi: "Niente"

Punti positivi: "L’ora di partenza comodo"
Punti negativi: "La ressa agli imbarchi non gestita adeguatamente!"

Punti negativi: "Non mi hanno fatto entrare sull’aereo dicendoci che eravamo in ritardo anche se siamo arrivati 20 minuti prima della partenza al gate"

Punti positivi: "Tutto OK"

Punti negativi: "Invadenti nel proporre acquisti. Personale di volo con abbigliamento di scarsa qualità."

Punti positivi: "Hubo una persona discapacitada a la se necesitaba ayuda. Y le dijeron prioridad para sentarse primero en su silla del avión. Entonces las azafatas inmediatamente dejaron pasar los pasajeros creando así un bloqueo en medio del avión que tomó mucho tiempo."
Punti negativi: "La comida estuvo bien. El servicio a la silla fue rapido.. Aunque los precios no son los mas económicos"

Punti positivi: "La puntualità"

Punti positivi: "Nothing."
Punti negativi: "I had to pay for priority 2 bags only because I didn't want to check my small carry on - frustrating. I was told I needed a paper copy ticket, couldn't get one until exactly 2 hours before my flight according to the ticket agent. I waited patiently while many others checked in (later to see those same people on my flight who clearly checked in before the 2 hours), but then found out from a different ticket agent that I didn't need a paper copy ticket, so I waited there for no reason due to misinformation from your ticket agent. My flight was delayed twice, then they lined us up at the wrong gate. After scanning our tickets, the door wouldn't open to let us out to the airplane, then they lined us up outside the plane in freezing cold winds because they were still cleaning the plane-the guy was still taking the trash out. Where is the "priority" in that? I know I really only paid to not have to check my bag, but it's also called priority - not quite sure they understood that. Will probably never travel this airline again, too much hassle and frustration for such simple things."

Punti negativi: "I had to pay for the luggage which I already paid when I booked the flight through Kyak. Seats very small. One way ticket for $400 from Palermo to Milan!"

Punti positivi: "Nothing"
Punti negativi: "We were told to board but then waited in line an hour We then waited on the tarmac for 45mins We then arrived and waited for the bus A whole lot of waiting for a simple quick flight"

Punti negativi: "Come al solito ritardo, attese lunghe prima dell imbarco e stipati come animali"

Punti positivi: "Prompt bag drop and boarding"
Punti negativi: "Finding the car rental drop off point"

Punti negativi: "2 hours delayed. No information."

Punti negativi: "The plane arrived 12 minutes after we were supposed to have left. While a delayed flight isn't uncommon these days, there's usually at least an attempt at communicating that to the passengers. No such luck this time - we were all simply waiting and wondering."

Punti negativi: "Atterraggio un po' brusco"

Punti positivi: "Puntualità"
Punti negativi: "Freddo in cabina eccessivo."

Punti positivi: "Legroom was good"
Punti negativi: "They sold perfume and lottery tickets when I needed a cup of water."

Punti positivi: "It was over quick."
Punti negativi: "Seats dont recline, no free drinking water, unorganised when too many bags onboard, nl change for buying products with cash."

Punti negativi: "Volo partito in ritardo di un'ora e dieci minuti."

Punti positivi: "Nulla"
Punti negativi: "Il volo era in ritardo di 45 min,e l’aeromobile era tutto sporco"

Punti negativi: "7 ore di ritardo"

Punti negativi: "Departure was nearly 30 minutes late!"

Punti positivi: "Non mi e stato rimborsato il biglietto pur avendo inviato la grave causa direttamente dal ospedale"
Punti negativi: "Il rimborso non scrivetelo neanche se poi non vi bastano le carte dell ospedale"

Punti positivi: "Niente"
Punti negativi: "Volo cancellato meno di 24h prima. Nessuna alternativa offerta. Viaggio perso"

Punti negativi: "My hardshell luggage was heavily damaged during the flight and the policy of the company makes it almost impossible to get a refund that is otherwise guaranteed by any air travel company. They have created a loophole that is impossible to exit in what I can assume is the majority of the cases they receive."

Punti positivi: "The flight was on time, checkin was easy and the flight got me from point A to B for a reasonable flight"
Punti negativi: "Charging to keep your hand luggage with you seems a little unfair. As a musician I don’t want to check my instrument and as it’s small I don’t feel I should have to pay extra for that privilege."

Punti positivi: "Nothing"
Punti negativi: "Delayed flight then held in pens for ages then held on the plane too."

Punti negativi: "Non mi è piaciuto pagata soldi extra x sedermi insieme a la persona con cui viaggiavo avendo acquistato i biglietti insieme"

Punti positivi: "Nothing."
Punti negativi: "I checked in online. Didn’t realize I had to save a mobile download of the check in. The woman at the front desk yelled at us and told us to get out of line. We pulled it up on our mobile and got back in line. She then told very rudely agreed to help us. My husband thanked her for her kindness and I giggled and walked away (because she wasn’t kind at all). she then began to scream at us from 20 feet away “YOU ARE VERY RUDE AMERICANS!” I’ve never experienced something that odd. Then, the flight was 4 hours late for some unknown reason. I tried to get a wine on the flight and the credit card machine wasn’t working. Instead of doing whatever normal company would do and graciously give us a wine for the terrible service, very late flight and no working way to pay, the flight attendant grabbed the wine back and continued serving other people. The whole day was a disaster. Now it’s 2 am and I have another flight to be up for in 4 hours."