Trova offerte per voli da Stoccolma Arlanda a Milano Aeroporto Malpensa (ARN - MXP)

Our flight was delayed an hour and a half so we missed our connection and then the EasyJet customer service did nothing to help us find another flight. Even though we booked the trip as a package, they claim they don’t service connecting flights so the financial responsibility to book a new flight would be on us. No compensation was offered even though it was the airlines fault our flight was late and made us miss a connection that we should have had plenty of time to make. Then all they wanted to do was charge us for a new flight, no other options were offered and the staff was very rude and appeared not to care about helping us. We did have to book a new flight but we did so with another airline. I don’t want EasyJet getting any more of my money and won’t book with them again.

I don't recall liking much of anything.

The dispassion & lack of hospitality by the staff. The lack of process & order of queing to check in. The lack of leadership & ownership of taking care of customers. The livestock-like movement of checking in...standing & waiting on the bus to proceed toward the plane. The standing & waiting on the bus to deboard the bus to board the plane. The standing & waiting on the bus to wait for the bus to proceed to the terminal after landing. The standing & waiting on the bus to deboard the bus to proceed to baggage claim. The extra long wait to receive the luggage at baggage claim. The leadership of the company needs to either decide to fix this or find other work. Everything stated above is a reflection of leadership not taking ownership.

First time using EasyJet. Everything was very easy. All done online. No problems whatsoever. A very pleasant journey.

Nothing. Everything was just fine!

Ritardo di un ora

I don't recall liking much of anything.

The dispassion & lack of hospitality by the staff. The lack of process & order of queing to check in. The lack of leadership & ownership of taking care of customers. The livestock-like movement of checking in...standing & waiting on the bus to proceed toward the plane. The standing & waiting on the bus to deboard the bus to board the plane. The standing & waiting on the bus to wait for the bus to proceed to the terminal after landing. The standing & waiting on the bus to deboard the bus to proceed to baggage claim. The extra long wait to receive the luggage at baggage claim. The leadership of the company needs to either decide to fix this or find other work. Everything stated above is a reflection of leadership not taking ownership.

Tutto organizzato bene.

Fly leaves on time

Seat too small and did not move, no entertainment and no food

The terminal was vary fare, no one to ask you supposed to keep some body at main terminal to guides us where to , I should say every body suffered today

Over two hour delay , blaming traffic control , when no other flight was delayed ?

I don't recall liking much of anything.

The dispassion & lack of hospitality by the staff. The lack of process & order of queing to check in. The lack of leadership & ownership of taking care of customers. The livestock-like movement of checking in...standing & waiting on the bus to proceed toward the plane. The standing & waiting on the bus to deboard the bus to board the plane. The standing & waiting on the bus to wait for the bus to proceed to the terminal after landing. The standing & waiting on the bus to deboard the bus to proceed to baggage claim. The extra long wait to receive the luggage at baggage claim. The leadership of the company needs to either decide to fix this or find other work. Everything stated above is a reflection of leadership not taking ownership.

Fly leaves on time

Seat too small and did not move, no entertainment and no food

Ritardo di un ora

Crew was amazing

Flight was delayed

Crew rearranged people before takeoff to allow elbow room. Excellent food, salad and vegetable with meat option to help with hydration, wonderful noodle.

Slightly too cool but I had an extra blanket and that is preferable to hot.

Great service and timeliness.

I wasn’t offered earphone headset so I could not enjoy entertainment.

Food excellent. Cabin crew friendly and professional. Also very attentive.

Cabin got warm at the end of flight. And because I am usually cold, I can only imagine how warm others felt

Steward Very pleasant, helpful and accomodating.

No information on the flight about how to proceed with our missed conncetions nor anyone to meet in Zurich at gate with information.

Everything

Spacious seats

Bag check process

Best trip ever, flight crew fantastic. Great hospitality from the crew, pleasant and very personable. Will definitely fly Swiss Air again.

Tutto organizzato bene.

First time using EasyJet. Everything was very easy. All done online. No problems whatsoever. A very pleasant journey.

Nothing. Everything was just fine!

Ritardo di un ora

The terminal was vary fare, no one to ask you supposed to keep some body at main terminal to guides us where to , I should say every body suffered today

Food was excellent, frequent and filling

The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too.

The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious.

Professional crew. Good boarding.

No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats.

Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either

When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time.

the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

Modern airplane

Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous

late flight once again

good food, drinks, good entertainment options

There was a mix up about my reservation/ticket. Was stuck at the ticket desk for 45 min

Flight was on time and we arrived on time Service was good and the crew was courteous and friendly

long layover before my next flight to Chicago

Our flight was delayed an hour and a half so we missed our connection and then the EasyJet customer service did nothing to help us find another flight. Even though we booked the trip as a package, they claim they don’t service connecting flights so the financial responsibility to book a new flight would be on us. No compensation was offered even though it was the airlines fault our flight was late and made us miss a connection that we should have had plenty of time to make. Then all they wanted to do was charge us for a new flight, no other options were offered and the staff was very rude and appeared not to care about helping us. We did have to book a new flight but we did so with another airline. I don’t want EasyJet getting any more of my money and won’t book with them again.

Ritardo di un ora

The terminal was vary fare, no one to ask you supposed to keep some body at main terminal to guides us where to , I should say every body suffered today

Fly leaves on time

Seat too small and did not move, no entertainment and no food

Over two hour delay , blaming traffic control , when no other flight was delayed ?

All excellent

Tutto organizzato bene.

Fly leaves on time

Seat too small and did not move, no entertainment and no food

2h delay

If I can give this airline negative stars, I would.

Lack of communication. Lack of sympathy. Lack of knowledge. From the beginning, I wasn’t given the boarding pass to my connecting flight nor was I informed as to why. When I finally made it to my connecting flight with NO time to spare (very small window of approximately 45 minutes to make it to my connecting flight) my husband, my son and I were turned away from our flight due to over booking. The Eurowings manager guarantees we would be able to make another flight if we went to the ticket counter right away. At the ticket counter, (different airline) the ticket agent explained we’d have to transfer our booking over from Eurowings to the new airline. This left us NO time to make that flight the Eurowings manager guaranteed us we would make. We also waited 3 hours at the baggage claim office only for them to tell us they lost all our bags. Only 2 out of our 5 bags made it onto the flight and will be waiting at lost and found of our final destination and the other 3 bags are unknown of their whereabouts. The Eurowings ticket agent took ALL of our bags including my husbands and I carry ons, so we were left with no clothing and had to stay at the airport over night. This airline really sucks. We were never informed in advance of this over booking issue or I would have certainly made my own accommodations before hand. Will never fly Eurowings again. Definitely the worst airline I’ve traveled with. And I lost 5 bags in the process.

Ritardo di quasi un ora

There was a change of name and the wrong name was changed. I very nearly didn’t get on the flight and had to pay extra fees to fly. I wasn’t aware I was booking with last minute.com, whom I have had issues with before. Worried about the return flights already.

The terminal was vary fare, no one to ask you supposed to keep some body at main terminal to guides us where to , I should say every body suffered today

Fly leaves on time

Seat too small and did not move, no entertainment and no food

Didn’t even get to take this flight due to our first EasyJet flight being delayed.

Liked the easy check in

Didn’t allow me to take bagpack and my carry on at the same time

I don't recall liking much of anything.

The dispassion & lack of hospitality by the staff. The lack of process & order of queing to check in. The lack of leadership & ownership of taking care of customers. The livestock-like movement of checking in...standing & waiting on the bus to proceed toward the plane. The standing & waiting on the bus to deboard the bus to board the plane. The standing & waiting on the bus to wait for the bus to proceed to the terminal after landing. The standing & waiting on the bus to deboard the bus to proceed to baggage claim. The extra long wait to receive the luggage at baggage claim. The leadership of the company needs to either decide to fix this or find other work. Everything stated above is a reflection of leadership not taking ownership.

All excellent

Our flight was delayed an hour and a half so we missed our connection and then the EasyJet customer service did nothing to help us find another flight. Even though we booked the trip as a package, they claim they don’t service connecting flights so the financial responsibility to book a new flight would be on us. No compensation was offered even though it was the airlines fault our flight was late and made us miss a connection that we should have had plenty of time to make. Then all they wanted to do was charge us for a new flight, no other options were offered and the staff was very rude and appeared not to care about helping us. We did have to book a new flight but we did so with another airline. I don’t want EasyJet getting any more of my money and won’t book with them again.

Tutto organizzato bene.

I don't recall liking much of anything.

The dispassion & lack of hospitality by the staff. The lack of process & order of queing to check in. The lack of leadership & ownership of taking care of customers. The livestock-like movement of checking in...standing & waiting on the bus to proceed toward the plane. The standing & waiting on the bus to deboard the bus to board the plane. The standing & waiting on the bus to wait for the bus to proceed to the terminal after landing. The standing & waiting on the bus to deboard the bus to proceed to baggage claim. The extra long wait to receive the luggage at baggage claim. The leadership of the company needs to either decide to fix this or find other work. Everything stated above is a reflection of leadership not taking ownership.

Liked the easy check in

Didn’t allow me to take bagpack and my carry on at the same time

Our flight was delayed an hour and a half so we missed our connection and then the EasyJet customer service did nothing to help us find another flight. Even though we booked the trip as a package, they claim they don’t service connecting flights so the financial responsibility to book a new flight would be on us. No compensation was offered even though it was the airlines fault our flight was late and made us miss a connection that we should have had plenty of time to make. Then all they wanted to do was charge us for a new flight, no other options were offered and the staff was very rude and appeared not to care about helping us. We did have to book a new flight but we did so with another airline. I don’t want EasyJet getting any more of my money and won’t book with them again.

Over two hour delay , blaming traffic control , when no other flight was delayed ?

Over two hour delay , blaming traffic control , when no other flight was delayed ?

Didn’t even get to take this flight due to our first EasyJet flight being delayed.

Fly leaves on time

Seat too small and did not move, no entertainment and no food

The terminal was vary fare, no one to ask you supposed to keep some body at main terminal to guides us where to , I should say every body suffered today

On time with good service.

Food - barely edible as usual. Economy seats seem to be getting tighter and with little leg room.

Same as above same as a bove

Same as above

Flight crew made up time to arrive on time despite late arrival. They are pretty amazing - they got a plane hundreds of miles in the same time it took the ground crew to get my bag from the plane to the baggage claim.

Frankfurt is just an awful airport. Too many landings and not enough infrastructure. Also tired of planes having to park thousands of yards from the terminal. The time to get the bag is as long as the flight. Each about 55 minutes. There is very little about German efficiency here.

Great service and timeliness.

I wasn’t offered earphone headset so I could not enjoy entertainment.