Trova voli economici dalla la Serbia per l'Italia

"Perfect….!!!"

"Swiss!"

Punti positivi: "Swiss doesn't"t always have comfortable planes but this one was super comfortable"

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "The crew was friendly and helpful."

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Considering I'm still in Zurich since they rescheduled my flight for the next day I would say there is nothing positive to say at this point."
Punti negativi: "Due to over booking they did not wait for connecting flight and instead bumped me onto the next day flight so I would say they could have been more honest in their dealing."

Punti positivi: "It was a normal flight with any extra confortable feature."
Punti negativi: "Not delay Treatment in the boarding Gate was ride, asking for visa despite I dont need it."

Punti positivi: "Bombardier C Series. Most leg room and comfort of any plane"

Punti positivi: "Lots of room on the flight, fresh warm bread, lots of water, nice cabin crew"
Punti negativi: "How do I book a vegetarian meal??"

Punti negativi: "They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti negativi: "When I purchased the ticket I did not know that I have to pay for my bag. It would have been nice to know about this in advance"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti negativi: "Having no entertainment in the flight"

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "The bag drop off and check in went very quickly."
Punti negativi: "The plane was late and there was little to no communication to the passengers waiting to board the flight. Very tiring."

Punti positivi: "Overall everything was great"
Punti negativi: "None"

Punti positivi: "Mobile check in worked well. Onboard service is very good, with decent food and complimentary beverages including beer and wine. Seats are relatively comfortable. Extensive selection of TV and movie entertainment."
Punti negativi: "Boarding was a bit helter skelter. It’s a rather annoying that selecting seats is only available for an extra fee. The A340s used on this route are getting a little on the old side, and the once state of the art in seat entertainment system has a tendency to crash frequently and require lengthy reboots."

Punti positivi: "All very comfortable"
Punti negativi: "It was delayed"

Punti positivi: "Attendants were very courteous"
Punti negativi: "Very little leg room Seats were quite uncomfortable"

Punti positivi: "the crew was wonderful, I was surprised that they had a little snack on such a short flight, the plane was clean and very comfortable. I plan to use Swiss Air again."
Punti negativi: "nothing"

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "Food"

Punti positivi: "Flight staff was attentive and professional."
Punti negativi: "The food was mediocre."

Punti negativi: "Excelent"

Punti positivi: "Short flight and they handed out chocolate"
Punti negativi: "They announced that carry-on suitcases must be checked to accommodate a much smaller plane This only applied to those stupid enough (us) to comply"

Punti positivi: "Dry. I’ve food and really felt pampered"
Punti negativi: "I paid extra for economy plus with extra legroom and a seat that reclined more - waste of money - the seats were extremely uncomfortable!"

Punti positivi: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."

Punti negativi: "It was very late, with us on it."

Punti positivi: "I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!"

Punti positivi: "The hospitality & staff were impeccable."

Punti negativi: "Delay"

Punti positivi: "Flew Business class to Zurich. Great service, completely flat fold down seat so sleeping is EASY Great price."
Punti negativi: "Transfer in Zurich airport security. We were transit but it diodn't matter because we took a 3 min train to another terminal and had to go through security again. No bank in Terminal B to change money ! In Switzerland !!!!!"

Punti positivi: "Nothing"
Punti negativi: "Staff at the airport were great. Once you get on the plane, where the Swiss are, it was awful. I can't believe that an airline from Switzerland knows less about the customer service than Serbs."

Punti negativi: "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."

Punti positivi: "Legroom is too little"

Punti positivi: "I love everything. The aircraft was spacious and clean. The crew excellent and the food very good."
Punti negativi: "I wouldn't say didn't like something but we had to wait 40 min over the time we were suppose to take off. And this is notbody s fault but it was ind of long..."

Punti positivi: "On time and friendly service"
Punti negativi: "Poor selection of films, cramped seats and mediocre dinner"

Punti positivi: "You treated me with respect. That was appreciated compared to the many other airlines I traveled on during the past two weeks. I was not just someone herded into the airline."

Punti positivi: "Almost nothing.."
Punti negativi: "1) my seat was broken (didn't recline) 2) my USB charger... Broken.. 3) my food was in a metal container that was stamped and the ink from the stamp leaked and was pressed across my food. I was literally not about to eat the alphabet... (luckily, a nice attendant came by and apologized, as I know it was not her fault the food came out like this. 4) Rude attendant came over 25 mins after I had turned on my attendant button to ask for a bottle of water. (I turned it on while they were still serving drinks) (also forgot I needed water to take some medicine that required to drink a full glass) She came up to me and my fellow passenger, yelled at BOTH us while she was waving her hands our face. I mentioned to her "it's not polite to treat people this way" she moved her hands closer to my face thrusting her whole body over my fellow passengers face, and continued yelling at me about turbulence (while she's completely avoiding the rule herself.) He and I were both seated and buckled and not bothering anyone. She could've just taken her own lecture and kept ignoring the signal. I wrote about this in customer support letter that the 'NICE' and 'Helpful' attendant Gave to me that sincerely apologized for the previous attendants behavior."

Punti negativi: "Seating and foot space was uncomfortable to me."

Punti negativi: "entertainment machine in my seat did not worked"

Punti positivi: "Comfort"
Punti negativi: "The guy in front of me at the flight from Zurich to Newark..."

Punti positivi: "Your crew is amazing."

Punti positivi: "Overall very pleased with the airline"
Punti negativi: "The only complant I have is not enough leg room but the price was great so it was a compromise."

Punti negativi: "Major delay"

Punti positivi: "crew was friendly, little snack was delicious"
Punti negativi: "Just before landing in Zurich the flight attendant started to announce the gates for flight connections. I was on tight schedule trying to make my connection to Amsterdam. He first started to give my gate number, but then said there won't be flight to Amsterdam until the next day. I was very worried. When landing it was very difficult to find anyone working for Swiss to assist me. Then someone told me that my flight would be leaving in 3 minutes. I asked to be rushed through line, but everyone said not too worry because plane would wait for me. When I arrived at gate there was no one there. Then it took quite a while to find another Swiss employee to help me. There seemed to be a lot of confusion."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "I could put my seat down, the button wasn’t working.."

Punti positivi: "Crew was amazing and seats were comfortable."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "I was traveling with my 5 and 10 year old kids. Lufthansa got us three seats in three different locations. When I asked to help us get seats together flight attendants told us that I should ask passengers if they could switch seats. Apparently Lufthansa staff doesn’t ask passengers to do it."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "First leg was delayed out of Belgrade so I missed the connection to Washington"

Punti negativi: "Food"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "The crew was really nice."
Punti negativi: "There were some delays, my luggage didn't arrive to final destination I might receive it only tomorrow and also a lot of gates change."

Punti positivi: "n"
Punti negativi: "n"

Punti positivi: "Crew was good, not amazing but Food was a disaster. I can't believe an airline of Lufthansa's repute has bad food and even mediocre in flight entertainment. Compare that to any asian or middle-east airline, Lufthansa is 20 years behind in terms of it's service?"
Punti negativi: "Lufthansa please don't follow the US-based airlines model of greed and profit. Have some decency and don't tarnish your brand."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "The crew was pleasant and the entertainment was great. I had a wonderful experience."
Punti negativi: "Perhaps meals. Maybe more options."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti negativi: "The flight was 3 hours late"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Same as above same as a bove"
Punti negativi: "Same as above"

Punti positivi: "Our flight was delayed by over 45 minutes because of some technical issues with the plane but the crew serving us was ever smiling and very courteous. They were making jokes and never once did i see them frown at any demand made by any passenger. The food was very good despite being plane food too!"
Punti negativi: "Delayed flight!"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "I did not like the fact that I was not on this flight."

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti negativi: "Flight delay due to connecting flight"

Punti positivi: "Excellent crew.. very attentive to everyone’s needs. Great movie screens ..large seats .. clean plane .. overall great 8 hour flight"

Punti negativi: "Crew was great and pleasent!"

Punti positivi: "short time befor flights"

Punti positivi: "On time flight, good service."
Punti negativi: "Booked with SAS, had to check in with Lufthansa, had a cbange,which required SAS again!"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Again the flight wasn't full so had plenty of room."
Punti negativi: "The sandwich they offered was pretty bland."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti negativi: "Over 30 minute delay for an hour flight! Frustrating."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."

Punti positivi: "Everything was great and comfortable. Good and helpful services on board and at gate. We received a sandwich, which actually was pretty good!"
Punti negativi: "Nothing."

"Thanx"

Punti positivi: "puntualità"
Punti negativi: "sul boarding elettronico su Kayak di inserire anche il gruppo di imbarco"

Punti negativi: "Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up."

Punti positivi: "Service was very good"

Punti negativi: "Seat spacing"

Punti positivi: "Rude inconsiderate staff. Terrible plane"
Punti negativi: "Everything"

Punti positivi: "Puntualità"

Punti positivi: "puntualità e serietà"
Punti negativi: "mangiare"

Punti positivi: "Tutto ok ottima precisione"
Punti negativi: "Io credo che è tutto ok"

Punti positivi: "Sits had more room then other plain"

Punti positivi: "It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight."
Punti negativi: "The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like."

Punti positivi: "Talmente poco che questa linea la sto scrivendo solo pet arrivare ai 50 caratteri richiesti"
Punti negativi: "Shit happens: i guasti tecnici possono accadere, è nella natura delle cose. La professionalità è sapere come gestire guasti e disagi delle persone. Ecco, Austrian semplicemente non lo sa. Il volo, già in ritardo di mezz'ora - strano - all'altezza di Graz deve rientrare a Vienna per guasto, dicono, all'aria condizionata. Ci dicono che ci daranno informazioni al gate. Può capitare, naturalmente. Solo che: - le informazioni non le danno al gate, ma allo Starbucks dell'aeroporto, senza avere aspettato e neanche avvertito tutti i passeggeri - ci dicono che nonostante i mercatini natalizi ci hanno trovato comunque un hotel, facendolo un po' pesare, mentre è loro dovere, siccome il volo è ritardato al giorno dopo. Peccato che l'hotel è a 120 km e loro non hanno trovato il bus per il trasferimento (incidentalmente, anche questo è da norma di legge un loro dovere...) - alla fine come assistenza in termini di generi di conforto commisurata alla durata del ritardo, 10 ore, il tutto si è ridotto ad una bottiglietta d'acqua e un kit toilette per il mattino. In ragione della distanza degli hotel disponibili siamo stati invitati pressantemente a passare la notte nel terminal, ma: - nessuna assistenza. Dopo i controlli di sicurezza neanche una bottiglietta d'acqua, neanche un voucher colazione, neanche qualche coperta o cuscino per dormire meglio sulle scomodissime sedie/divano. E neanche uno scusate. - nessuna reazione alla possibilità di apertura della business giunge: è chiusa e non la riapriamo per voi. Neanche per farvi dormire un po' meno peggio. - nessuna specifica informazione ai passeggeri sulla evoluzione della situazione - siamo stati abbandonati a noi stessi, in sostanza Violazioni multiple e ripetute del regolamento CE 261/2004. Ma pagheranno, eh, se pagheranno..."

Punti positivi: "In particolare, nulla. Posti piuttosto stretti, tempi lunghi di imbarco, personale cortese ma nulla di più"
Punti negativi: "Comfort? Una bottiglietta di acqua naturale da 25 cc. Giusto per non potere dire che non hanno dato nulla. Volo brevissimo, cmq in ritardo di mezz'ora, imbarco confusionario. C'è stato poco da salvare."

Punti negativi: "Ritardo da piu di un ora con avviso solo parziale del ritardo"

Punti negativi: "È la stessa Lufthansa che decide i voli ed i loro collegamenti. Se non sono in grado di garantire un volo dovrebbero rivedere gli orari."

Punti negativi: "Delayed boarding, crew very friendly, polite"

Punti negativi: "There was a mix up about my reservation/ticket. Was stuck at the ticket desk for 45 min"

Punti positivi: "I liked the abundant choices for entertainment and the comfortable seating."
Punti negativi: "Some members of the crew weren’t so pleasant. One didn’t speak to me while I was helping my child in the aisle, but rather rudely pushed her out of the way instead of saying excuse me or waiting a moment for her to sit back down into her seat."

Punti negativi: "Booked a ticket with luggage and got email saying I am at economy class. When got to check in told me I have economy light and I had to pay again for luggage. Dissaster. Contacted priceline- did not care."

Punti negativi: "Seats are very small. Plane was cramped. Snack was not very good. Need healthy options."

Punti positivi: "nothing."
Punti negativi: "more than one hour delay, crew didn't arrange anything for passengers who had to catch a connecting flight in a short time. And according to other passengers, Austrian's flights are always late for at least 30-45 minutes since recent years."

Punti positivi: "next leg of journey- was delayed three hours and NO one was able to reschedule flights"
Punti negativi: "That flight was delayed for three hours! Causing me not to be able to make connecting flight. No help in Vienna."

Punti positivi: "Crew was great. Comfortable in terms of airline travel. Entertainment selection was spectacular given the long flights and the fact I was with three kids. Really pleased!"
Punti negativi: "Food was ok, not great."

Punti negativi: "Delay"

Punti positivi: "volo cancellato dirottato con swiss via Zurigo."

Punti positivi: "Arriving alive. Attentive service was a nice bonus."
Punti negativi: "I am alive. Everything else seems utterly petty (even the total lack of dancing monkeys!)"

Punti negativi: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Punti positivi: "The flight was fast and conftable"
Punti negativi: "I didn’t get my food"

Punti negativi: "Anche oggi 20 minuti di ritardo"

Punti positivi: "Le hostess fantastiche"
Punti negativi: "Il ritardo di 1 ora"

Punti positivi: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful."

Punti positivi: "I received an upgrade to a larger and more comfortable seat. The beverages were good and the staff was terrific."
Punti negativi: "The food quantity was skimpy considering the duration of the flight."

Punti positivi: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"

Punti positivi: "Wonderful flight attendant. (I think his name was Stephen?)"
Punti negativi: "Plane took off and landed late.. Few amenities near the gate. Odd procedure to have everyone go through security into waiting area."

Punti positivi: "The crew was super nice"
Punti negativi: "Not enough food during the long flight"

Punti positivi: "The crew was very very nice and flight was very quick."
Punti negativi: "No entertainment at all, music nor tv :/"

Punti positivi: "la pulizia degli aerei, la cortesia del personale di bordo."
Punti negativi: "i prezzi sono alti."

Punti negativi: "We booked Austrian Airlines to Kosice for 6 to play a concert for 3,000 on Thursday night. 4 of our group arrived from ZRH; 2 from LHR. LHR-VIE was late; we ran and arrived in time catch VIE-KSC before it left, but Austrian Air would not allow us to board, despite that the other part of our travel party was already on the plane and alerted both gate staff and on-board staff we were coming and wee had to play a show that night with Arch Enemy. We had to wait 10 hours in VIE & given €12 for food. AA cited "rotational issues". Shockingly, Austrian Air delayed the 2nd flight by another hour "to wait for someone". We had to cancel the show. Really angry"

Punti positivi: "Efficient crew, good meals,on time arrival."
Punti negativi: "Took a while to board and could use more updated films-minor details."

Punti negativi: "The aircraft was very old and smelled badly. The toillets didn't work properly and were dirty."

Punti positivi: "Love the coordination"

Punti positivi: "Ok flight' late leaving from Vienna because pulling luggage when passengers missing,."

Punti positivi: "Leg room, kind staff in the airplane"
Punti negativi: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."

Punti positivi: "Great floght"

Punti positivi: "Whole process of checking in, security, and boarding was very easy."

Punti positivi: "The flight attendants were beautiful"

Punti positivi: "Great grew, great flight. Thank you!"

Punti positivi: "On time, smooth takeoff and landing, friendly staff and crew"
Punti negativi: "Everything was fine, even the legroom"

Punti positivi: "Austrian airlines did not have enough passingers and they transfer my father who is very sick and old to turkish airline."
Punti negativi: "Unprofessional very, very!"

Punti positivi: "The food was excellent and the business class layout was perfect."
Punti negativi: "On the arrival at Toronto, there was no one at the gate to roll out the gangway bridge. So we waited on the plane 10 minutes. We were flying on to LAX on Air Canada. It took 1 3/4 hours for our luggage to clear the US Customs pre check. Unsatisfactory."

Punti negativi: "The touch screen did not work properly"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "The plane size & comfort was excellent. The staff were very friendly"
Punti negativi: "N/A"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Punti negativi: "I flew economy and all was good and appropriate to the level."

Punti positivi: "Muslim food"

Punti negativi: "When its rain we shouldn’t walk to the air plain"

Punti positivi: "The crew tried to be helpful but were equally frustrated with the ground crew."
Punti negativi: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Punti positivi: "Excellent crew, good food & movie selection."

Punti positivi: "Slow service."
Punti negativi: "Better communication!"

Punti negativi: "Staff rude and short"

Punti positivi: "The seat was a little uncomfortable but the crew were amazing."

Punti positivi: "The friendliness of the crew"

Punti positivi: "Seat was good"
Punti negativi: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Punti positivi: "Pleasant flight"
Punti negativi: "We were delayed & missed our connection"

Punti negativi: "Troppo ritardo"

Punti negativi: "There was no wifi on flight"

Punti positivi: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Punti negativi: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Punti negativi: "Delays, took my hand luggage into the hold,"

Punti positivi: "The space at my feet with the chair in front was a bit akward."
Punti negativi: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti negativi: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Punti positivi: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Punti negativi: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Punti positivi: "My seat at the window was great and the staff really friendly and courteous!"

Punti positivi: "Good"
Punti negativi: "Nothing"

Punti positivi: "Best airline in the business quick efficient and outstanding service What else can you say"

Punti positivi: "Employees were very friendly"
Punti negativi: "The seats were very small"

Punti positivi: "Flight crew very nice"
Punti negativi: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Punti positivi: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Punti positivi: "Food was excellent, service from staff was friendly, and entertainment options were great."
Punti negativi: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Punti positivi: "Great food"
Punti negativi: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Punti negativi: "The movie selection did not seem extremely varied."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Nothing really"
Punti negativi: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Punti positivi: "I got some rest"
Punti negativi: "unable to charge my phone or watch movies"

Punti positivi: "Food was just fine, movie selection very good"
Punti negativi: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Punti positivi: "Food was good and crew members were very nice"
Punti negativi: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Punti negativi: "Please Endeavour to put the expiration date on the food served in the flight."

Punti positivi: "Everything. A truly faultless experience!"
Punti negativi: "Nothing"

Punti negativi: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Punti positivi: "Good efficient flight crew friendly and helpful"

Punti positivi: "Very little if any."
Punti negativi: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Great crew service. Among the best ever."

Punti positivi: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Punti positivi: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Punti negativi: "The entertainment was quite dated and didn't have new movies etc"

Punti positivi: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Punti negativi: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Punti negativi: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Punti negativi: "Boarding... always boarding being confuse! Tarom flights are... difficult to understand why this happens"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Crew was amazing and helpful."

Punti positivi: "The crew was amazing. They answered to my requests politely and helpfully"
Punti negativi: "Some of the plates/tables are not rigid/straight horizontal. Should be checked and readjusted"

Punti positivi: "checking baggage included, comfortable plane"
Punti negativi: "the plane was almost an hour late"

Punti positivi: "Brought me home in an hour"
Punti negativi: "Delay again"

Punti positivi: "The seat was super"

Punti positivi: "quick boarding (small plane, not many people). appreciated a free meal in economy class on a 1hr flight. Wow! relatively easy check in for my luggage."
Punti negativi: "better signs regarding luggage check in, better seats. gate number changed many times. confusing and hard to hear announcements"

Punti positivi: "Business class seat"
Punti negativi: "1,5 hours late, no info about it. Old plane."

Punti positivi: "It was fast and on time"
Punti negativi: "mmmm food ))"

Punti negativi: "Timing"

Punti negativi: "Employees VERY VERY RUDE!!!!"

Punti negativi: "Everything could be better, lost the second connection to Cluj"

Punti positivi: "-"
Punti negativi: "-"

Punti positivi: "seats were confortable"

Punti positivi: "Not much"
Punti negativi: "The flight left 1.5 hours late from Amsterdam. It was also frustrating that there were two gate changes! There was no inflight entertainment so good thing I had my kindle! Also the food sucked. I'm not sure what was in the sandwich but it was not great."

Punti positivi: "The whole process was very enjoyable in the flight was really nice I loved it"
Punti negativi: "I am not used to going through Baggage Claim and then checking in again at airports but after I figured it out it was ok"

Punti positivi: "That I didn't die in Chisinau"
Punti negativi: "Spending the entire time I was in Chisinau at the airport vomiting by some out building on the edge of the property. TAROM gave me food that made me sick. On the flight back, a bunch of people were handing those sandwiches back to the stewardesses after looking at them. Now I know why. I went to 25 countries on this trip, and this was low-light number either A1 or A2, depending on how the other thing shakes our financially. I had 3 flights on TAROM, and only one of them sickened me to the extent that I had to throw up."

Punti positivi: "Very nice price"
Punti negativi: "Delay in flight, delay in lagguage delivery"

Punti positivi: "Every thing good,"
Punti negativi: "I'am tall man so the seats not enough for me"

Punti negativi: "The flight was 1 hour late to depart"

Punti positivi: "crew"
Punti negativi: "no entertainment"

Punti positivi: "Checkin and staff were efficient and professional. Amazing there was food on such a short flight."

Punti positivi: "Good communication with crew..."

Punti positivi: "Boardibg was on time and the stuff was very nice"
Punti negativi: "I didn like the food."

Punti positivi: "Food,staff,easy check in.everything worked perfect."
Punti negativi: "Na"

Punti positivi: "Very good service"

Punti positivi: "All 4 flight attendants were smiling and very courteous ...:-)"
Punti negativi: "Such a short flight"

Punti negativi: "Flight attendants telling me take off my headphones, this isn't 1999"

Punti negativi: "At destination we received the stroller damaged, with missing inter- connecting pieces"

Punti positivi: "The trip was short:)))"
Punti negativi: "Poor sanitation inside airplane Stewards not smiling at all Seats uncomfortable and broken"

Punti positivi: "Quick boarding, Cordial crew. We got from here to there efficiently."
Punti negativi: "No "flight experience" - it felt more like riding the bus - we got on, drank some water and before you knew it we were landing."

Punti negativi: "The check in counters didn't even open till 1.5 hours before the flight took off. The whole, show up 2.5 hours earlier than departure is a waste."

Punti positivi: "excellent flight attendants. Fast flight to make up for delay."
Punti negativi: "Smaller seats than other airlines. Plane was dirty. Landing was rough and downright scary. delayed flight"

Punti negativi: "Connection"

Punti positivi: "Nice crew, roomy seats"
Punti negativi: "Boarding the plane with a bus was a waste of time and exposure to fumes."

Punti positivi: "The flight was on-time. The plane was clean. It is a red-eye flight so I don't particularly remember anything else!"
Punti negativi: "They should abolish passport control. Ridiculous!"

Punti positivi: "Nothings"
Punti negativi: "Food will be good in future stuff i want them to be smile more confortable flght"

Punti positivi: "Flights were delayed due to heavy snowstorms and it wasn't communicated until right before the flight."

Punti positivi: "It was comfortable with good price."

Punti positivi: "צוות מקצועי טיסה נעימה ובזמן אוכל דרוש שיפור שתיה בשפע נעים לטוס טרום,,"
Punti negativi: "אוכל טעון שיפור לא נורא כל כך לזמן קצר,,"

Punti negativi: "As I said, check-in for the Bucharest to PRG leg was very difficult. My hotel needed to help. Ridiculous."

Punti negativi: "There was no entertainment, but that was O.K."

Punti positivi: "Ground crew informed us on the reason of delay, bad weather over Bucharest."
Punti negativi: "Midnight flight was the only option, and it was even then more than half hour delayed."

Punti positivi: "Check in was very efficient. The flight was on time. All the announcements were given in English and were very understandable. We were served a beverage and lunch!"
Punti negativi: "Not a lot of leg room which is typical of most flights these days."

Punti negativi: "My flight was 35mins late. I almost lost my bus from Bucharest to Bulgaria, because of that."

Punti positivi: "Crew was great and food was good and plentiful despite being only a quick flight"

Punti positivi: "Service and punctuality were spot on. No in-flight entertainment for our short flight from Timisoara to Bucharest, so bring a book or e-book. A good sandwich was provided, though. Just found a fare with Tarom and Air France that is half the cost of the other airlines. I would definitely take advantage of this if I were headed overseas again."

Punti positivi: "Staff was very greateous and attentive."
Punti negativi: "Plane left late, the gate attendant was in no hurry to get the flight out on time and the legroom was the worst bin have ever had."

Punti positivi: "They served food and the seats were comfortable enough."
Punti negativi: "Tight space"