Trova voli economici su Wizz Air

Punti positivi: Prices on in flight purchases

Punti negativi: Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed...

Punti positivi: We landed

Punti negativi: Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway

Punti negativi: The seats are cramped and you have to pay for snacks and water

Punti positivi: I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers.

Punti negativi: We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus.

Punti positivi: Friendly crew

Punti negativi: Long check-in lines Seats uncomfortable

Punti positivi: I did not had a seat

Punti negativi: I did not had a seat

Punti negativi: Delay on departure and no bus at arrival

Punti negativi: Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!

Punti positivi: Ok flight

Punti negativi: Comply with departure times

Punti positivi: Il volo ha avuto 3 ore di ritardo!

Punti negativi: La comunicazione relativa al ritardo

Punti positivi: Once boarding started it was very fast and flight left shortly after

Punti negativi: Seats are very uncomfortable

Punti negativi: Both flues were really delay really disappointed

Punti negativi: Space between the seats.

Punti positivi: The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time).

Punti negativi: Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!

Punti negativi: Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back.

Punti negativi: It was hot and stuffy and dirty

Punti negativi: Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t.

Punti positivi: Price of ticket

Punti negativi: Seats are terrible.

Punti positivi: Clean

Punti negativi: Claustrophobic

Punti negativi: LA PUNTUALITA'

Punti negativi: The flight was delayed for 40 min

Punti negativi: Was delayed

Punti negativi: Changing in luggage information was annoying

Punti negativi: puntualità

Punti negativi: 1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered.

Punti negativi: Seats are terrible.

Punti positivi: The crew was really nice

Punti negativi: 1h30 delay for no specific reason is unacceptable

Wouldn't use a again

Punti negativi: Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either.

Punti negativi: I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!

Once we got pack check in things were okay

Punti positivi: On time departure

Punti negativi: We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic.

Sub par service

Punti positivi: Flight arrived

Punti negativi: Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual.

Punti positivi: The flight arrived ten minutes early at our destination.

Punti negativi: Extremely small and uncomfortable seats even for a small person.

baggage fee

Punti positivi: I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!

Punti negativi: That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information.