Trova offerte per voli da Sardegna a Aeroporto di Newark-Liberty

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti negativi: "Reckless and inconsiderate airline. The only carrier refusing to modify travel due to Covid-19 pandemic"

Punti positivi: "N/A"

Punti negativi: "The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning."

Punti positivi: "Awful!!!"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "The expedited transfer from late flight out of Rome was an amazingly efficint process, much appreciated. Was very stressed when I thought I could not make the transfer, but Swissair really had it covered. My compliments"

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "The loveliest crew possible and the easiest and most efficient connection logistics imaginable! Full praise for Swiss Air"

Punti negativi: "the seat did not reclined, it was broke. travel with my wife on different seat my wife had a broken knee and they assigned a seat smack in the middle of the isle and she told me she almost past out because she could not move I had a passenger in the back that was kicking my seat every few minutes and I woke up every time I went to sleep"

Punti positivi: "nice flight"

Punti positivi: "Seat was ok, crew was friendly"
Punti negativi: "Movie options were limited"

Punti negativi: "Entertainment system was not working"

Punti positivi: "Though I was never sent an email for my daughter's check in, I had a different reservation for her but still under my name and same email, when I called on the phone the people were pleasant. They still never provided me with an email though and information allowing me to have my daughter checked in. they only provided me with her reference number."
Punti negativi: "All in all we had a poor experience and my family and I were disappointed. I'm about to book yet another ticket for my brother, but this time I'm not considering Swiss Air. Just so you know, I'm a very positive person and appreciate every polite and courteous gesture. Unfortunately this experience didn't allow me to do so."

Punti positivi: "A good airline and a good flight. Lots of entertainment options."
Punti negativi: "Zurich is a confusing Airport, where signs are not obvious, and the queues are poorly formed. They should improve that for sure."

Punti positivi: "The airplane was cool and the time for arriving was correct as well as easy to check in. The pilot was good and they told us who won on the World Cup tournament I liked that. There was a younger crew memeber she was reaaally nice."
Punti negativi: "I asked when i got my ticket for a window seat and he said he gave me one but he did not in the two flights I got. I requested the crew for a window seat if possible since I had been feelin nauseated, it did not help that the guy sitting next to me had a really bad breat and smelled bad. They offered me a sit in the middle of the plane, that did not work well because I was feeling sick, being in between a big guy and a bigger lady was not going to help at all. There was an older crew member and she seemed to be kinda discussed with the trash even though she was using gloves. Food was ok but not the best. To top it off I told them that the headphones connection wasn’t working and they only brought me a pair of new headphones. I tried mine and they didn’t worked, so the whole 8 hrs of flight I was watching movies with sound only from on side. They didn’t even bother, I guess cuz I am economy? Not sure I did see some free chairs in the lanes between economy and first class but they didn’t even suggested that so I decided to suck it up and sit on my assigned chair. The bathrooms where dirty and smelled reaaally bad from the beginning that really was disgusting to be honest. I can let go many things but not that. I had to help the passenger sitting next to me cuz he didn’t know how to do anything and didn’t speak English, he was an older man, with signs I was able to show him how an airplane works. I never complain about flights but this one was tooo many little things. Oh and what about an international flight where I have to pay for a second bag! Really? I did it on my way to Europe and I thought I payed both and then I had to do it again. Whatever money I thought I could save was a lie because I ended up paying a lot more adding the bags and additional transportation for home based on the airports. I am not satisfied at all with the flight experience"

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "Though our flight got delayed, we arrived almost on time."
Punti negativi: "Because the flight was delayed, boarding seemed a bit chaotic. Everybody tried to board at the same time. The seat had technical issues - it would either recline or be upright. The crew had to spend quite a bit of time trying to figure out how to return from a flat bed to the upright position. Entertainment was re-booted 3-4 times during the flight to get it to work consistently."

Punti positivi: "Cabin crew were friendly, efficient, courteous Refreshments generous and excellent. Good movies."
Punti negativi: "Rather than boarding economy passengers by row number, there is a free-for-all at the gate, and tedious blockage in the aisles as passengers wait for others to place carry-on luggage. More leg-room than United, but still a bit crowded for tall people. VERY BAD DESIGN of arm-rests, which do not go up all the way into the seat but instead jut out at an angle."

Punti positivi: "The service and food are very good."
Punti negativi: "Tight space for business class."

Punti positivi: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Punti negativi: "A little tight in economy and i am short"

Punti positivi: "It was an 8.5 hour flight and we got fed 2 meals, 2 snacks and had lots of beverage breaks! We were delayed a little but it was due to an issue in France, not anything to do with the airplane, and the captain found a solution faster than he had originally said he would (with the help of the tower of course)."
Punti negativi: "The legroom in economy is just as bad as you would expect."

Punti positivi: "Pleasant staff"
Punti negativi: "Large person next to me spilled over into my seat. Large people should sit with folks like themselves"

Punti positivi: "Excellent food."
Punti negativi: "Yet again, was "randomly" chosen for extra security. Flight was delayed for over an hour because of mechanical failure. A/C set at polar temperatures."

Punti positivi: "on time, good food, pleasant service"

Punti positivi: "The flight was delayed due to technical problems, and they immediately gave each person 20 Francs towards dinner while in the terminal- which was very nice. The aircraft itself was impeccably clean, even though it had already carried passengers elsewhere earlier in the day. The service was fantastic, and you can never go wrong with free chocolate."

Punti positivi: "Outstanding service. Friendly flight attendants."

Punti negativi: "Was sent through two redeem security screenings. In Zürich. I doubt this was the airline's fault but it had been a very early morning and it was challenging to remain patient."

Punti positivi: "Legroom is too little"

Punti positivi: "The food was really great! And the crew was very friendly."
Punti negativi: "Many delays that seemed unnecessary. We waited for a while for late passengers to board, which seemed strange, given that last time when Swiss made me miss my transfer, the next plane left without me when delaying takeoff would not have been necessary at all. After the passengers arrived, we were delayed again because of weather. And once we arrived at Newark, we had to wait for over half an hour to get to the gate for some mysterious reason."

Punti positivi: "I was concerned the connections would be too tight but it worked out great!"

Punti positivi: "The flight attendants are great and their aircraft are very clean and comfortable. I especially appreciated the request for passengers to raise their seat backs during meal times."

Punti positivi: "Service was very good."
Punti negativi: "Three and a half hours delay due to technical difficulties. Food was only a small cheese sandwich and a bottle of water. Could have given us a little more food. Seat on flight did not recline. Extreme turbulence for half an hour, very scary, thought we would never make it! All in all, a bad experience."

Punti positivi: "Best flight crew experience ever"

Punti positivi: "Attention to details from flight attendants"
Punti negativi: "The food was not to my liking except for the crackers, ice cream and water!!"

Punti positivi: "Crew, food...."
Punti negativi: "As I said before..."

Punti negativi: "Expired cheese. Loudest plane I have ever been on."

Punti positivi: "Even though the flight felt like forever, the cabin crew did such a wonderful job at making us all feel comfortable. The food selection was great and the fact that the staff was approachable was also a great plus. Will definitely fly again using Swiss air. Thank you"

Punti negativi: "Major delay"

Punti positivi: "I cannot check in online for us flights so I need to get my seat at the check in. I am flying with swiss every month between Zürich and New York but a lot of Ines I get a shitty seat even if I am silver status As a frequent flyer I expect a priority handling which is not the case . No upgrade poaaibility due to wrong booking class (even if flights are very expensive) if this continues to go that way I will change airline alliance This is more a miles and more issue but it is really annoying me in a way that I really consider changin"

Punti positivi: "Again, crew and food."
Punti negativi: "I will only say that I am writing this review as we are sitting on the plane in Newark where we are waiting for our gate for a half an hour already and we do not know when we would get off board. And oh yeah... the flight was originally late for about an hour too! Simply unacceptable!"

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti negativi: "Unorganized and hectic at the gate; personnel were rude and unhelpful. I was asked numerous times to Leave and let them do their work" when I asked why I was on standby and what that meant."

Punti positivi: "General good service, food was good"
Punti negativi: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."

Punti positivi: "Food, service"
Punti negativi: "Room in economy"

Punti positivi: "I was supposed to visit my father who was just put in a nursing home for a few days and the day of my flight I received an email from Swiss that they had rebooked me for the next day! So frustrating! The trip would have gotten so short that it wasn't worth it so I had to reschedule it 6 weeks out. It got my dad really upset! Thank god his health is stable at the moment."

Punti negativi: "Delay and lost the luggage for the second time"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "Everything was excellent! I will be flying with them again!"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Great Airlines, accommodating"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "aaa"
Punti negativi: "zzz"

Punti negativi: "I don't know"

Punti positivi: "All great except my seat."
Punti negativi: "Window seat was completely obstructed by wing!! Seat uncomfortable but sat on pillow provided which helped a lot."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Very well organized."
Punti negativi: "Not Lufthansa but United."

Punti positivi: "Great aircraft"
Punti negativi: "Waiting for arrival gate"

Punti positivi: "Ended up flying out of London Heathrow, not Munich do to the cancelled Lufthansa flights. Very stressful and exhausting but did get back the same day as scheduled."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Everything went off without a hitch. Love how organized Lufthansa is."

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "Could not get skybridge to operate so that we could disembark. United airlines."

Punti positivi: "The crew was fantastic and very kind the entire flight."
Punti negativi: "We left nearly two hours late (all the while sitting on the plane) and once we finally got to Newark airport nearly the entire plane waited almost two hours to get our luggage."

Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."

Punti negativi: "Too close for getting on as 3 passport checks seems redundant. Munich has very little signage to direct anyone. We do not live there so do not know the language."

Punti negativi: "Delay due to overbooking"

Punti negativi: "Flight from Milan delayed of 1 h . Missed connection have been rebooked to a new flight with crappy seat"

Punti positivi: "A bit of a delay but annoucements and alerts were perfect! Felt well informed, every step of the way. Crew was pleasant and efficient. Smoothe flight! Will be a pleasure to fly with you again!"

Punti negativi: "Ritardo"

Punti positivi: "everything - especially the way they treat their customers."
Punti negativi: "Nothing"

Punti positivi: "Same as above."
Punti negativi: "Same as above."

Punti positivi: "It was exciting to fly on a gigantic plane as the Jumbo"
Punti negativi: "Not to many options of food. Dinner wasn't dinner. It was a snack."

Punti positivi: "Everything"
Punti negativi: "Xxxxxxx"

Punti positivi: "While seat did give more leg room, we were still squashed. the guy next to me was a little on the heavy side and he could barely fit in the seat. We had no place to put our arms."
Punti negativi: "we had to go down stairs to gain access to plane; they waited forever to board. supper selections were mediocre at best."

Punti negativi: "Cibo"

Punti positivi: "Niente"
Punti negativi: "Volo in overbooking ho dovuto imbarcare i passeggini Cibo a pagamento Personale scortese"

Punti positivi: "Tutto bene"

Punti positivi: "L'hostess"
Punti negativi: "Private bus for business class would be better"

Punti negativi: "Lo scalo del ritorno è stato troppo breve e a causato lo smarrimento del bagaglio . Inoltre un viaggio che dura un giorno intero deve comprendere almeno un pasto nella tariffa"

Punti negativi: "Scalo troppo breve al ritorno che ha causato lo smarrimento del bagaglio Un viaggio che dura un giorno intero deve almeno garantire un pasto incluso"

Punti negativi: "Tempo di off-boarding"

Punti negativi: "I film in italiano sono limitati"

Punti positivi: "Nulla, solo discomfort"
Punti negativi: "Accoglienza e puntualità"

Punti negativi: "Il ritardo di 1 ora per la partenza"

Punti negativi: "Il ritardo di più di un’ora della partenza è inaccettabile per una compagnia aerea come la BA"

Punti positivi: "Great consideration from cabin crew."

Punti negativi: "The worst flight I took in years. A dated airplane, with seats uncomfortable and worn off, an inflight entertainment system that looked straight from the 90s. We had. 1:20h delay ( announced on board ) on departure as the engine had to be repaired and replacement parts installed."

Punti positivi: "Cleanliness of the plane, comfort on board"
Punti negativi: "Totally unpolite personnel at Heathrow airport. We were at the beginning of the line, but they forced us to check-in the cabin bag, asserting that the flight was packed and there was no space available. The girl that was checking our ticket didn't answer our questions regarding the reason, and told us to speak with her boss. Her boss told us pointlessly that our bag was chosen randomly. In the end, we had to put in a little plastic bag everything valuable we had in the baggage, though on the plane there was plenty of space available in the overhead lockers."

Punti negativi: "Neppure un bicchiere d’acqua. Volo da 40 anni non mi era mai capitato."

Punti positivi: "Food was very good, and plentiful! Wine served with meal. Friendly staff. Smooth flight."
Punti negativi: "Seats are a little narrow"

Punti negativi: "Very disappoint as British Airways company. No difference with low costs companies."

Punti positivi: "Poco"
Punti negativi: "Il volo con 45' di ritardo (una consuetudine guardando i giorni precedenti). All'arrivo ancora attesa all'interno del aeromobile, perché il terminal non era pronto. Nel 2018 è inaccettabile, i mezzi di comunicazione esistono e funzionano. Assurdo!"

Punti positivi: "Poco"
Punti negativi: "All'arrivo attesa all'interno del aeromobile (20/30', perché il terminal era guasto e non si trovava un' autoscala per scendere). Assurdo!"

Punti positivi: "Il posto"
Punti negativi: "Dormivo e non mi hanno avvertito della partenza ritardata"

Punti positivi: "la puntualità"
Punti negativi: "la difficoltà all'imabrco per l'eccesso di bagagli a mano. avrei oreferito un imbarco forzato in stiva per un certo numero di passeggeri (io ero gruppo 4 e probabile canditato ...) perchè troppe persone portano come secondo bagaglio item troppo grandi e invece di inserirli sotto i sedili li devono mettono nei comparti overhead. non ci sta più nulla! il personale èstato comunque premuroso e gentile (con con grande professionalità) riducendo il fastidio. era venerdì sera."

Punti positivi: "la puntualità"
Punti negativi: "volendo essere critici durante la notte ua tutti i costi n maggiore servizio di bevande sarebbe stato aprrezzato ma ho comunque dormito parecchie ore e forse ho perso dei passaggi"

Punti positivi: "Crew were lovely, although they never came back to do a second drink service and didn’t answer call button, so anyone in PE had to walk back through Coach to get a drink. Not great. Food was tasty."
Punti negativi: "Premium Economy barely worth it and not as advertised - no amenity kit, in flight service identical to Coach (except for upgraded meal), seat super uncomfortable with an awkward footrest and a non working headrest."

Punti positivi: "Spazio in più in larghezza e per le gambe. Vale il maggior costo."

Punti positivi: "all of the same reasons as noted above"

Punti positivi: "Partenza in orario, arrivo in anticipo. Personale cortese"
Punti negativi: "British è ormai come ryan, non danno gratis neanche un bicchiere d'acqua. Su un volo di due ore intorno a mezzogiorno se vuoi uno snack lo paghi"

Punti positivi: "Niente"
Punti negativi: "Non sono riusciti a farci stare seduti insieme, sedili rotti, tray rotto. Peggio di così?"

Punti positivi: "volo di per se tranquillo e staff eccellente"
Punti negativi: "in London city non c'è una Lounge di BA il volo è partito con 30 minuti e più di ritardo l'aeroporto è piccolo e trafficatissimo"

Punti negativi: "Old aircraft with limited space and entertainment (Business class). One hour delay on arrival."

Punti positivi: "NA"
Punti negativi: "NA"

Punti positivi: "Heathrow terminal 5 is modern, clean and efficient. The BA 787 Dreamliner is the best and the crew were professional all throughout the journey."
Punti negativi: "I would avoid flying into Newark internationally if I have the option next time. Besides from the obvious that the airport is outdated, it is totally understaffed. There were about a staff of four directing international travelers at Passport Control and they were impolite which created a stressful and unwelcoming experience. The second issue I experienced was at baggage claim. Due to some issue I didn’t personally experienced, non-US passport holders experienced major delays entering the country. This resulted in hundreds of luggage that were left unclaimed from a previous flight still on the carousel. There was only two airport staff at this area so people from the BA flight had to take these the bags off the carousel inorder to make space for our flights bags to fit. It’s was totally chaotic and easily avoidable if there were more airport staff managing this area. This international airport is a national embarrassment, and if you’re a foreign traveler, I would highly discourage you from flying into Newark."

Punti positivi: "Very comfortable aircraft (I got a seat in the middle of two other people in economy class, but the seat was so comftorable I could sleep easily througout the whole flight) and very good service. Good wine selection. Not many movies, but good ones."
Punti negativi: "Food quality can be improved, although I had worse. I had to pay 70€ for 5 kg excess weight of my lagguage, usually other companies do not make me pay anything. Some delay in the boarding process."

Punti positivi: "Quite fast boarding process."
Punti negativi: "Had to pay 70€ for 5kg excess weight of my lagguage. I understand the aircraft is small, but my final destination was New York, and usually companies such as delta or emirates don't make me pay anything. No online entertainment, no food served, not even a bottle of water."

Punti positivi: "cibo vegetariano"
Punti negativi: "fatti salire sull'aereo e aspettato 2 ore seduti....."

Punti negativi: "ritardo imbarco"

Punti positivi: "Most things"
Punti negativi: "Luggage took forever to be delivered in Newark--one of the longest waits I've ever experienced."

Punti positivi: "Ottimo cibo vegetariano"
Punti negativi: "Ritardo di 25 minuti lunga attesa voli"

Punti positivi: "o servizio"
Punti negativi: "Ritardo su entrambi i voli1 ora per problemi a londra"

Punti positivi: "I liked the plane layout, 2/3/2 across. The stewards were fine given what they have to deal with. I made it back without incident."
Punti negativi: "Seating and service on planes has become so awful that I worry about my safety as an older person. If something happens on a flight like this, where there is no room, stressed stewards and disgruntled passengers, what would happen? If you are tall, there is no room for your legs. Seat my not go back."

Punti positivi: "The seats in "business class" are adequate but other airlines are nicer and newer. The food was good though."
Punti negativi: "The way the seats were set up was really weird. I actually was flying backwards."

Punti positivi: "Food and entertainment selections were very nice"
Punti negativi: "The passenger behind me constantly moving and pushing against my seat"

Punti negativi: "Ritardo di 50 minuti"

Punti negativi: "Aereo con servizi vecchi e non funzionanti. Luci video etc etc"

Punti negativi: "Not the best airplane food I had, luckily I packed some snacks before leaving Düsseldorf"

Punti negativi: "il sistema dsi intrattenimento non funzionava! 11 ore di voloooo"

Punti positivi: "The flight itself was good and the crew was friendly and attentive"
Punti negativi: "We won't go through Dublin again. The walk from the arrival gate to the maze of bureaucracy ahead was way too long. The airline should have not have that tight a connection knowing all the screening that must be done to board the next flight. We were held up at every entry point, not told what to expect and thus had to prepare for screening on the fly, while hoping our plane would wait for us, which it did and the many people who boarded after us. Entertainment system was slow and non-responsive and my husband's had to be reset to even start to work. One bag left behind, but delivered promptly within days of arrival"

Punti negativi: "food!"

Punti positivi: "Il personale di bordo è gentile, e si adopera per rendere confortevole il viaggio nonostante il ritardo, e cercando di recuperare sul tempo perduto."
Punti negativi: "Ritardo di oltre un'ora."

Punti negativi: "Niente"

Punti positivi: "In anticipo di 20 m"

Punti negativi: "Online check-in process. Boarding pass not available to be added to wallet. Unable to view; had to have the boarding pass emailed to me. No option to set up SMS tracking foe flight status."

Punti positivi: "FLIGHT DEPARTED ON TIME AND ARRIVED EARLY. THIS IS PRECIOUS WHEN DE-PLANING PROCEDURES TAKE FOREVER (DUE TO COVID)."
Punti negativi: "The only interaction of the crew was to distribute and pick up covid-related forms. Not even a glass of water;"

Punti positivi: "Il personale era gentile..tutto comodo ottimo direi. Grazie"

Punti positivi: "Nulla"
Punti negativi: "Mi hanno fatto perdere il volo cambiando di contino il gate e non mi hanno dato la minima assistenza per risolvere il problema ero lì ad aspettare nel monitor non ha dato mai imbarchi."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "Niente"
Punti negativi: "Il comfort dell'aeromobile"

Punti positivi: "Comodità dei posti,"
Punti negativi: "Nel momento che abbiamo saputo del ritardo di quasi 1 ora potevano passare oltre all'acqua anche con altro"

Punti positivi: "Imbarco veloce, e personale molto gentile"
Punti negativi: "Food and beverage"

Punti positivi: "Niente"
Punti negativi: "Cambio aeromobile e cambio posti"

Punti negativi: "Crew didn’t show up. They later said it that they weren’t picked up. Weak excuse since they’re probably near the airport/airline could have informed us/flight could have been delayed properly. Everyone was there, plane was locked and departure delayed by some 36-40 minutes"

Punti positivi: "Crews are nice n snacks are okay."
Punti negativi: "Their online luggage fee sucks. I had to pay again at the counter when my online purchases didn’t show up on their computer. Ended up paying a higher luggage fee at the counter. Not good!"

Punti positivi: "Snacks were okay."
Punti negativi: "Purchased my luggage fee online and for some reason they don’t have it on their computer. Had to pay a higher price at the counter and come to find out my account still got charged for the luggage fee."

Punti positivi: "Tutto perfetto"

Punti negativi: "Tutto"

Punti negativi: "Seat assignments sucked. Could not seat together"

Punti positivi: "Asientos incómodos y cabina muy antigua. Se sentían fierros del asiento en la espalda"
Punti negativi: "Sistema de entretenimiento muy antiguo. Conexión de audífonos no funcionaba en mi asiento y no me dieron solución. Vuelo de 14 hrs sin entretenimiento es terrible."

Punti negativi: "Alitalia sempre un passo in più ad altre compagnie, personale cortesissimo e ottimo viaggio"

Punti positivi: "La capo equipaggio preparatissima, finalmente un inglese inappuntabile negli annunci e una dizione più che perfetta negli annunci anche in italiano. Gentilezza e professionalità oltre le aspettative."
Punti negativi: "Alitalia dovrebbe reintrodurre lo snack a bordo. Solo bevande al carrello. I biglietti costano di più ed giusto aspettarsi piccole differenze rispetto voli low-cost."

Punti positivi: "on time departure and arrival"
Punti negativi: "price for baggage, water is only “service” on board"

Punti negativi: "Allestimento interno dell'aereo e Stuart più attenti a far rispettare le regole a tutti i passeggeri"

Punti positivi: "Seamless boarding, departed and arrived on time."
Punti negativi: "Very surly and unhappy looking crew"

Punti negativi: "Eccessivo ritardo"

Punti negativi: "Per problemi di comunicazione con la compagnia sono stato costretto a lasciare il mio bagaglio nell’aereoporto di partenza per poter prendere il volo di ritorno, con la promessa di riceverlo con il primo volo successivo. Promessa che si è rivelata inattuabile per non da procedura"

Punti positivi: "People next to me"
Punti negativi: "Seat, food , no fee for bag, and service"

Punti positivi: "Niente"
Punti negativi: "Tutto"

Punti positivi: "Niente"
Punti negativi: "Tutto dal servizio al modo di trattare i clienti fini a la trasparenza"

Punti positivi: "Cordiale, professionale e disponibile ad accontentare ogni richiesta del passeggero"
Punti negativi: "Wi-Fi a bordo"

Punti positivi: "Volo piacevolissimo. Atterraggio perfetto. Perfetto orario"

Punti negativi: "Efficienza banchi accettazione bagaglio"

Punti positivi: "the flight was on time"
Punti negativi: "for sure the seats, the screens and the bathrooms. the plane was soooo old!"

Punti positivi: "Very uncomfortable seats, entertainment system was outdated, airplane was shabby and the main meal was horrible."
Punti negativi: "It is obvious that the airline has not invested funds to keep up and it shows. I will avoid flying Alitalia in the future."

Punti positivi: "Volo Londra Roma, aeromobili con ancora sufficiente spazio davanti anche nei posti normali (io alto 1.90) e cintura comoda che non resto soffocato (io peso 140 kg). Personale gentile e almeno un piccolo snack e acqua. Chi si lamenta di Alitalia, voli prima con altre compagnia di bandiera (BA o KLM)."

Punti positivi: "Lo spuntino offerto"

Punti negativi: "Everything was good."

Punti positivi: "Puntualità, siamo partiti in tempo e arrivati a destinazione addirittura con 25 minuti in anticipo, un vero record. Check in veloce."
Punti negativi: "Manca in assoluto la cordialità e simpatia al counter, le signorine sono stressate e scorbutiche, ci domandiamo se forse le condizioni di lavoro siano peggiorate per loro, non troviamo un'altra spiegazione. A bordo dell'aereo tutto quello che riguarda l'intrattenimento, video film, air show , musica assolutamente scadente, parlo della tratta Roma Sao Paulo, vecchi aerei datati con le apparecchiature e schermi vecchissimi e addirittura mal funzionanti. Il cibo un altra pecca, con tutto rispetto ,ma forse si mangia meglio alla mensa della Caritas. Nota dolente, finito il pranzo manco il caffe ci hanno offerto nonostante il sacchettino con il cucchiaino e zucchero fosse presente. Come detto prima la maggior parte della crew sono altezzosi e depressi. Il comandante parlò al decollo e non si è più sentito dopo un viaggio durato 12 ore, tratta fatta di giorno quindi una parolina la poteva sprecare durante la traversia, che ne so il tempo, il volo, turbolenze ecc."

Punti negativi: "It was delayed by 4 hours"

Punti negativi: "Posti troppo stretti"

Punti positivi: "Tutto ottimo personale è una gentilezza que se vedi poco in le compagnie aeree"

Punti positivi: "Nothing"
Punti negativi: "There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more."

Punti negativi: "Abbiamo atteso 30 min dentro l’autobus aspettando che il personale facesse arrivare il trasporto speciale per una persona malata. Certe cose vanno organizzate prima..."

Punti negativi: "Una singola persona per il check in bagagli"

Punti positivi: "nulla"
Punti negativi: "ritardo volo di quasi un'ora"

Punti positivi: "Il ritardo dalle 21.45 alle 2.30, 4.45 ore per motivi tecnici: una sofferenza anche se avevo la business ed hanno tenuto aperta la Sala Alitalia fino al nostro imbarco. Cibo ovviamente non provato, perché non era il caso di cenare alle quattro di notte. Confort buono, in Magnifica. Personale praticamente inesistente: hanno offerto un frizzantino o un succo subito dopo l’imbarco, hanno chiesto se qualcuno voleva mangiar qualcosa e poi sono scomparsi per 10 ore. Nessuno chiede ai passeggeri se vogliono qualcosa: dove sono aperitivi, snack durante tutto il viaggio, liquori che Alitalia sbandiera ?"

Punti positivi: "Imbarco, ma avevo Sky Priority Cibo non c’e, come nelle low cost (ma il prezzo non è low) solo un bicchiere di coca cola Divertimento ovviamente non c’"

Punti positivi: "We landed safely in Toronto"
Punti negativi: "In this 10 hr flight cabin crew came down the aisle only twice to offer refreshments. There should have been offers of at the least water or juice more than twice on this length of fight. I was disappointed that there were no hot drink e.g. coffee or tea offered at any time, not even with the meal, but this was certainly the least of our disappointments. Only once on this flight did I see a cabin crew member smile. Don't know why, but they were a most unhappy crew that day and this was conveyed to the passengers. I find this hard to believe, and perhaps both my husband and I fell asleep for the few minutes this would have taken, but neither one of us saw a crew member check for seatbelts and seat position before landing in TO. Boarding gate wasn't announced until an hour before boarding, which on an international flight from a large airport was a little stressful, but I am assuming there was a good reason for this."

Punti positivi: "Crew was fast"
Punti negativi: "Boarding was late and also arrived late"

Punti positivi: "we arrived on time, left on time. The crew was nice and looked after everyone."

Punti negativi: "Per un volo di soli 45 minuti gli assistenti di volo hanno tirato fuori un carrello con una scelta di bevande e cibo esagerata. Son riusciti a servire le file da 1 a 10, spiegando ai passeggeri quanto era corto o lungo un certo tipo di caffè latte, quanto era salato o dolce un tipo di snack, come erano i succhi, birre e vini. I due terzi dei passeggeri dalla fila 11 in poi sono rimasti a digiuno perché bisognava prepararsi all'atterraggio. Ridicoli. Inadeguati."

Punti negativi: "They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday"

Punti positivi: "Imbarco rapido Personale"
Punti negativi: "Spazio per le gambe sempre un po’ limitato"