Trova voli economici da San José per Toscana

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti negativi: "Swiss perfect as always, Barcelona ground worker disaster, as always...."

Punti positivi: "Crew was very attentive and courteous"
Punti negativi: "More fruits and non-starchy vegetables would make food more enjoyable"

Punti positivi: "I upgraded to premium economy, worth every dollar. seats were comfortable and reclined quite far."
Punti negativi: "honestly nothing needed improving ."

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "plane was clean"

Punti positivi: "On time. Check in was very easy."

Punti positivi: "crew"
Punti negativi: "comfort, leg room, very crowded, overhead space jammed"

Punti positivi: "The crew was polite and we arrived safely."
Punti negativi: "The seats are like torture devices. So small and uncomfortable. After 14 hours of travel, my knees were sore from jamming into the seat in front of me, and I'm only average height. When the person in front of you puts their seat back, their headrest is practically under your chin. A disgrace."

Punti positivi: "Crew was lovely, patient with all us skiers returning from the slopes. The food was EXCELLENT- for airline food. And I was in economy."
Punti negativi: "The Entertainment tech was not smooth, had difficulty getting it to function and likely annoyed the person in front of me with all my tapping."

Punti negativi: "Legspace in economy class was probably good back in 1975, but in 2019 not acceptable anymore"

Punti positivi: "Crew was very attentive, information from the cockpit was enough to let us know but not disruptive"
Punti negativi: "Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc"

Punti negativi: "Poor desk service Food at breakfast A joke"

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "Everything"

Punti positivi: "האוכל והשירות מצוינים והטייסים מצוינים"
Punti negativi: "מקום ישיבה צפוף מידי"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti negativi: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."

Punti negativi: "It was so hot on the (delayed) flight"

Punti positivi: "Our quick trip from ZUR to FLR was great! Flight was on time and pilot kept all passengers well informed upon our arrival in FLR."

Punti positivi: "Very attentive staff, good food and drinks."
Punti negativi: "We paid for upgraded seats that were still very tight."

Punti positivi: "Helpful staff and pleasant easy flight."
Punti negativi: "I don’t appreciate the bar being set so high, because now other flights will seem sub-par"

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "The attendants and food were wonderful. One attendant gave me ice for my swollen ankle"
Punti negativi: "Cramped in economy"

Punti positivi: "He service was fantastic."

Punti positivi: "The flight was perfect until we hit horrible turbulence. 1 out of every 4 people was throwing up. We had to redirect to Milan."
Punti negativi: "Swiss air is completely inept at handling a very normal reroute due to weather. 200 displaced people are standing in line. I’ve been here 5 hours and have not heard a word of announcement from them, our questions are rudely thwarted, and they continue to take half-an-hour to an hour per person with uncertain results. Give use new flights or a hotel."

Punti positivi: "Crew was attentive and courteous. Everything from check in to landing was simple and streamlined."

Punti positivi: "Boarding was excellent, seats were comfy, food was delicious and crew was wonderful. Nice movie/tv selection."
Punti negativi: "We were quite delayed (almost 2 hours) and hot in the plane waiting on the runway...but SWISS was fantastic about helping with connections and rebooking on arrival."

Punti positivi: "on time, good food, pleasant service"

Punti positivi: "not enough room, everything hastily delivered"

Punti negativi: "The space for each seat was much too small, especially for the long uncomfortable flight. Seats also uncomfortable to sit on."

Punti positivi: "typical Swiss quality"
Punti negativi: "Delay. Missed train connection. Business class went to row 15 To then leave it empty"

Punti positivi: "Friendly service, superfast check-in"
Punti negativi: "The entertainment remote was not working and the crew member could not fix it. Indicated that his happens and that the planes are supposed to be refurbished within the year. The screen was the most user-unfriendly I have seen in a long time"

Punti positivi: "flight was on time"
Punti negativi: "insufficient AC during boarding endlessly screaming baby"

Punti positivi: "punctual and friendly enough staff."
Punti negativi: "entertainment and food options were poor and because of the long haul flight once we had a first round of service it was then self serve. I was in a window seat - cld not wake the people beside me and getting up to get water was difficult. Pushed the call button to be told that I cld get it myself!"

Punti positivi: "We had two flights with Swiss and the first one left half an hour late, meaning we only had about 10 minutes to connect to the next one. Instead of sprinting through the airport, a man was waiting for us immediately outside the plane. He got our luggage right from the cargo, drove us to another man who stamped our passports, and then drove us to the plan just in time for takeoff. It was incredible service and everyone was super friendly. We so appreciated them making sure we caught our connecting flight!"

Punti negativi: "Major delay"

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti positivi: "zurich a great airport."
Punti negativi: "cheese roll"

Punti negativi: "THERE'S SOO LITTLE LEG SPACE BETWEEN SEATS ON THE ECONOMY SECTION I IS VERY UNCOMFORTABLE, SPECIALLY FOR A TALL PERSON ON A LONG FLIGHT.......ADDING TO THE FACT THAT THE PERSON IN FRONT OF YOU MIGHT DECIDE TO BE SOOO COMFORTABLE,HE'D PULL HIS SEAT ALL THE WAY BACK WITHOUT ANY CONSIDERATION!!!..THAT PUTS THE SCREEN ONLY INCHES AWAY FROM YOUR FACE!!..BESIDES, THE CHECK-IN MACHINES AT THE ZURICH TERMINAL ARE A HARD TO UNDERSTAND..TRIED SEVERAL TIMES TO CHECK-IN WITHOUT SUCESS!!"

Punti positivi: "Excellent boating procedure Friendly crew good service"
Punti negativi: "Seats smaller, especially well the seat be afore head rest is pushed back!"

Punti positivi: "Friendly crew. Good food and entertainment. Comfortable seats."

Punti positivi: "The flight was quick. Overall a smooth and pleasant one. I didn't have any real interaction with the crew except to exchange the usual pleasantries of saying hello and goodbye. So to be fair, I can't rate the level of service provided."
Punti negativi: "The flight was fine, unfortunately, there was nowhere to sit at the gate. The majority of passengers stood about waiting or sitting on the floor since the few seats located at the gate had been taken. A five or 10 minute wait would have been one thing, but a 45 minute wait is another, particularly if there are older passengers or small children who have to wait."

Punti negativi: "Ritardo di 1/2 ora"

Punti positivi: "crew was attentive"
Punti negativi: "having to take a bus from the terminal to board"

Punti positivi: "Night flight. Food is fine."

Punti negativi: "The handle of the pull-stick that slides into the suitcase was broken off with the pull-stick sticking out of the TUMI suitcase. Used a pen point to release it and get it back into the suitcase. No handle so it was impossible to drag the suitcase. The ground personnel representing Swiss Air at the Boston Baggage carousel was a novice, had never filled out a baggage claim form before. Told me they would phone me. I am a bit skeptical about this claim. Not sure if it was Swiss Air of the local ground personnel who damaged the suitcase."

"Great flight Will go again!"

Punti positivi: "The plane condition."
Punti negativi: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Punti negativi: "Friendlier crews"

Punti positivi: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Punti negativi: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti negativi: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Punti positivi: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Punti negativi: "I flew economy and all was good and appropriate to the level."

Punti positivi: "The crew tried to be helpful but were equally frustrated with the ground crew."
Punti negativi: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Punti positivi: "Everything works and quick to get to destination."

Punti negativi: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Punti positivi: "The crew and the timing were ok"
Punti negativi: "The seats were uncomfortable"

Punti positivi: "Just as I expected. And I made my last connection easily."

Punti positivi: "Very friendly crew and on time with no problems."

Punti negativi: "Staff rude and short"

Punti negativi: "Troppo ritardo"

Punti positivi: "Seat comfortable"
Punti negativi: "Flight was delayed and overhead bin space was very small"

Punti positivi: "Crew was very engaging and service was good."
Punti negativi: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Overall KLM experience is good"
Punti negativi: "Food quality was mediocre for a business class flight."

Punti positivi: "Nice aircraft"
Punti negativi: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Punti positivi: "yes"
Punti negativi: "not really"

Punti negativi: "Inflight was better than I expected. But needs upgrading air crafts."

Punti positivi: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Punti negativi: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Punti positivi: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Punti negativi: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Punti positivi: "Very friendly onboard personnel - I really had kind of homy feeling."

Punti negativi: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Punti negativi: "Still waiting to board after missing this connection had to be booked on another airline"

Punti positivi: "Efficient crew"
Punti negativi: "Long, slow line at check in. Not many new movies or tv shows"

Punti positivi: "kLM staff was great."

Punti negativi: "We did not get two of baggage at the destination."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Punti negativi: "there was no lounge close to our departure gate"

Punti negativi: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Punti negativi: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Punti positivi: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Punti negativi: "The amount of extras you have to click no to while checking in online."

Punti positivi: "Got to Amsterdam on time and everything was great including the staff"

Punti positivi: "good service"

Punti positivi: "Usual professional and friendly service from my airline of choice for most destinations."
Punti negativi: "Nothing"

Punti positivi: "The included snacks and the seats."
Punti negativi: "Nothing."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "That we didn’t crash"
Punti negativi: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Punti positivi: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Punti negativi: "Nothing."

Punti negativi: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Punti negativi: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Punti negativi: "magazines very dog eared and some badly torn"

Punti positivi: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Punti negativi: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."

Punti positivi: "Great and friendly crew"
Punti negativi: "In-flight system had some problems and seats seemed a bit uncomfortable"

Punti positivi: "The sear was messy they didn't clean it it was full of pieces of bread."
Punti negativi: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."

Punti positivi: "The crew"
Punti negativi: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"

Punti positivi: "Nice and attentive crew."
Punti negativi: "Seats not comfortable in premier economy."

Punti negativi: "New variety of food"

Punti positivi: "Seats are comfortable on Business Class. Service is good"
Punti negativi: "Constant delays specially from CDG! Poor cabin service specially on this flight."

Punti positivi: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Punti negativi: "See previous"

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti positivi: "Crew was ok and servicial"
Punti negativi: "Food and reception at door of boarding"

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "Food"
Punti negativi: "Seat"

Punti negativi: "See above."

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Punti negativi: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti negativi: "boarding wasn't good."

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti negativi: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Punti positivi: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."

Punti positivi: "Nothing"
Punti negativi: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"

Punti positivi: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Punti negativi: "Not much legroom."

Punti positivi: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Punti negativi: "Le capitain et l’aterrisage"

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Punti negativi: "Nothing"

Punti positivi: "More experienced, professional crew, better food and service."
Punti negativi: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."

Punti positivi: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Punti negativi: "Business class seats weren’t comfortable and too narrow no entertainment."

Punti positivi: "Boarding this large plane went relatively quickly and orderly."
Punti negativi: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "Nothing"
Punti negativi: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti positivi: "The noise-canceling headset is good."
Punti negativi: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "Free snack and drinks. Good service."

Punti positivi: "The cheese and the bread"
Punti negativi: "The unprofessional staff during boarding and food serving"

Punti positivi: "Smoothness of flight and service"
Punti negativi: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"

Punti positivi: "Hospitality of the flight attendants"
Punti negativi: "Toilets could hv been cleaned more often"

Punti negativi: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Punti positivi: "Short & easy flight"
Punti negativi: "All ok"

Punti positivi: "Aeromobile comodo e personale davvero professionale"

Punti positivi: "It was on time"
Punti negativi: "Food was AWFUL! Better to serve nothing"

Punti positivi: "The check in process was much better in the CFG airport than SFO. Very organized."
Punti negativi: "The food was mediocre on this flight. The seats also are surprisingly uncomfortable."

Punti negativi: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"

Punti positivi: "the Airline"
Punti negativi: "The Airport, Security, Boarder control."

Punti positivi: "Great crew"
Punti negativi: "Food could be a bit better. White bread is unhealthy."

"Flight was delayed by one hour, then another 1/2 hour then cancelled and changed till the next day. We were not allowed to get our luggage & put up in a dirty hotel. I had cockroaches in the bathroom. When I finally arrived home…i noticed the airline had damaged the zipper on my suitcase. An awful awful trip thanks to American Airlines."

Punti positivi: "Arrived 30 min early."
Punti negativi: "Loading"

Punti positivi: "Crew was very nice and helpful"
Punti negativi: "It would be really nice and good for the environment to utilize less plastic bags and find ways to recycle more. When I think of the amount of plastic used in every flight I cringe knowing where all that plastic would end up."

Punti negativi: "The crew was rude, we left over an hour late due to human error, there was no food for sale and the internet was down"

Punti positivi: "Boarding"
Punti negativi: "Better seats, the main cabin extra seats were just like the other main cabin seats. One particular stewardess was very rude to all the passengers, while the steward Jeffery was very nice and friendly."

Punti positivi: "So ridiculous airline didn’t though in costumer at all"
Punti negativi: "Nathing"

Punti negativi: "Debbie in Business Class made the trip even more special than ever! 1. Congratulated everyone on board for thanksgiving for those who follow that tradition 2. Spoke so kindly on the PA system in both English and fluent in Spanish 3. Kept my coffee hot fresh and always was smiling even those had to work on a holiday We will always fly AmericAn because of flight crew like Debbie..... 1000% super star for AA!!!"

Punti positivi: "cabin attendant was excellent"
Punti negativi: "terrible plane because overhead space is extremely limited and the curvature of the plane limits legroom for window seats."

Punti positivi: "The plane didn’t crash"
Punti negativi: "The air smelled like a dirty diaper, seats are over priced for the very little improvement over basic economy"

Punti positivi: "The boarding was fast."

Punti positivi: "the best seat ever and very amazing crew"

Punti positivi: "Crew was good. There was a lot of movies available. A LOT!"
Punti negativi: "The boarding process was the WORST!"

Punti positivi: "Access to diff. kinds of movies for entertainment, nice attitude from the crew"
Punti negativi: "Seat belt sign was on almost the entire time.. Would be great to have a better way to clean hands before meals as only option for us was the lavatory.."

Punti positivi: "The crew was unpolished in the aspects of customer service. That being said they did respond fully to medical emergency, sought aid and landed us safely even if they panicked the entire time."
Punti negativi: "The on board wifi didnt work and there were no seat back screens so the only entertainment was watching the flight attendants pull everyone with emergency response training out.of their seats to assist a distressed passenger"

Punti positivi: "All the crew were pleasant"
Punti negativi: "There was a delay but we weren’t well informed"

Punti positivi: "Hm...can’t really think of anything remarkably good about this flight."
Punti negativi: "The FA making announcements was extremely rude and condescending. Other FA’s were listless and unhelpful, even discourteous to elderly passengers who needed assistance boarding. The seat was uncomfortable, no legroom, the guy ahead of me reclined before we even took off and no one made him put it up"

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "We left a few minutes early"

Punti positivi: "Love flying with AMERICAN AIRLINES."

Punti negativi: "No WiFi on the plane. Made for a long flight with all the comforts we are used to these days. Time to upgrade that plane"

Punti positivi: "They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient."

Punti negativi: "No inflight entertainment at all."

Punti positivi: "The trip was easy and the time very good set!"

Punti positivi: "That our pilot was giving us updates as to why we were slightly delayed."
Punti negativi: "Our flight attendant didn’t know what food we were getting. When someone asked in front of me, she said “I’m not sure it could be either turkey or ham”. If you serve customers from all walks of life including Hindus, vegetarians, Islam, Judaism, it should be expected that the flight attendant know if that is turkey or ham. Another thing is that there was no final check by the flight attendant. We landed with tray tables down, seats recline, and people were still on their laptops."

Punti positivi: "The entertainment"

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti positivi: "At least they should give a can of the soda"
Punti negativi: "The cookie"

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti negativi: "Food in general"

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti positivi: "I miss the first leg of my flight and they cancelled my whole ticket and didn’t rebook me. This was an intentional flight. I paid $1500 for the ticket and even when another airline was going to fly me to catch the second leg they denied me. This was my worst experience, I have missed flights before and I get rebooked pay some fee but I still get to my destination. I missed an opportunity to pay last respect to my dad. I’m so very disappointed"
Punti negativi: "The customer service is just horrible. They simply don’t care about you just what you paid."

Punti positivi: "Friendliness of gate staff"
Punti negativi: "Nothing"

Punti positivi: "on time, quiet trip, lots of entertainment to chose from. if you like to eat and get alot of beverages you'll love this flight"
Punti negativi: "had to do pre-clearance security screening before getting to the states and no notice given. This takes twice as long and if you don't get to the gate by a certain time you don't get to your flight. Thankfully we were at the airport 2.5 hours early and it saved us!!"

Punti positivi: "The flight left on time. Pleasant crew."
Punti negativi: "As usual, the seats for a 6'4" guy are not good."

Punti positivi: "Direct smooth"
Punti negativi: "A little snooty attendants tight seats"

Punti negativi: "Delayed!!"

Punti positivi: "Overall very comfortable was comfortable for a 8 hour plus flight"
Punti negativi: "Extremely long check lines. Security came after the extremely long check in process"

Punti positivi: "Everyone was quick"
Punti negativi: "Small seats"

Punti positivi: "Nothing"
Punti negativi: "Waiting on a hot plane for 2 hours"

Punti positivi: "the crew and the people at the desk for boarding were great. the app helped me keep up with the changes"
Punti negativi: "delays and changing gates"

Punti negativi: "Too many delays. Having to de-board after boarding."

Punti positivi: "Quick boarding and luggage pickup."
Punti negativi: "Mediocre staff. In my experience United is more friendly and welcoming."

Punti negativi: "Aereo vecchio"

Punti positivi: "The flight wasn't totally packed, so no one got kicked off. There was room for all of the carry-on baggage. The staff was friendly and courteous. Flight was not on time, but early! Never have an issue with American!"
Punti negativi: "The only thing that concerned me about this flight was that immediately when we left the ground, there was a very strange noise that occurred and stayed until we were above the clouds. Made me and a number of passengers concerned because none of us had ever heard such a noise from a flight ever."

Punti positivi: "Faux Leather seats on the flight Good overhead compartment space Decent legroom"
Punti negativi: "The booking agent poorly scheduled our connecting flight in Charlotte as by the time we hit the ground, our next flight was boarding and the landing gate was way across the airport from the connecting gate. Needless to say we missed our flight and had to wait for 7-8 hours to fly out."

Punti negativi: "Delayed for 4 hours"

"Il personale di bordo molto ad accusare e puntare il dito esauriti al massimo. Personale da cambiare totalmente"

Punti positivi: "The crew was great"
Punti negativi: "the food"

Punti negativi: "The crew was very aggressive and impolite. As a matter of fact I have never been in a flight in my life with such sort of crew attitude - especially with my kids (ages 6 and 10) - real animals. I will make an effort to not to with IBERIA ever again. I’m concierge key with AA and only with with Iberia because of the One World partnership."

Punti positivi: "The crew was very friendly and welcoming"
Punti negativi: "The boarding process was pretty terrible and disorganized"

Punti positivi: "La atención del crew en el avión"
Punti negativi: "Aunque Sean viajes cortos ofrecer almenos bebidas"

Punti negativi: "Did not honor easy boarding!"

Punti positivi: "Flight attendants were lovely."
Punti negativi: "Seats recline too far so there was NO space. Flight left an hour late for unknown reason. Double charged for bags on return flight. Lost my carry on after forcing me to check it (still awaiting its return). Charged me to fix an error they made on original booking. I'll never fly with Iberia ever again."

Punti positivi: "Modern screens and seats"
Punti negativi: "The temperature of the entire cabin was super hot during the 10 hours of flight. Very discomforting"

Punti positivi: "Imbarco veloce"
Punti negativi: "Sembrava una barca da quanto si muoveva"

Punti positivi: "The seat was comfortable."
Punti negativi: "A drink of water should not cost 2euro. On a moderately long flight it is a necessity."

Punti positivi: "NOTHING. VIAGGIO CON AEREO SCOMODISSIMO. CIBO PESSIMO. PERSONALE PRONTO PER UNA BELLA SIESTA, E POCO AFFERRATO SUI COLLEGAMENTI... CHE DIRE? PER UN INTERNAZIONALE MAI PIU."
Punti negativi: "IBERIA CANNOT MAKE HUNDREDS OF PEOPLE FLY, WITH A FLIGHT TO SHORT RANGE VEHICLE! I HAVE NEVER FLYED SO SUCK IN MY LIFE"

Punti negativi: "It was frustrating to have to pay to check only one bag for a long international flight. Fortunately, I had two seats to myself, so it made it easier to be comfortable during the long flight. Food was mediocre, but good enough. Would have preferred more vegetables or fruit than sweets."

Punti positivi: "It was fine."
Punti negativi: "Seats are a little crammed."

Punti positivi: "Personale disponibile e servizio di intrattenimento ottimo"
Punti negativi: "Ritardo di 2 ore senza alcun avvertimento, nessuna spiegazione neanche dal personale presente in aeroporto, nessun "rimborso" o piccolo extra per rifarsi dell'inconveniente."

Punti positivi: "Personale assente . Cibo mediocre"
Punti negativi: "Più attenzione ai paseggeri"

Punti positivi: "Ordine imbarco e pulizia"
Punti negativi: "Solo snack a pagamento e sedile non reclinabile"

Punti positivi: "the plane was clean and in excellent condition. crew was very professional and courteous. food ok Entertainment and screen quality very good."
Punti negativi: "seats could be improved but overall not so uncomfortable"

Punti positivi: "Iberia offered the worst ever flight of my life"
Punti negativi: "I was charged $55.00 to book early and choose seats. I agreed because I wanted to be sure to sit with my husband and have a view. Iberia changed my seats without my knowledge, and denied charging me extra. I have papers to prove my claim and will dispute the charges with my credit card company. Directions to our connecting flight in the airport by Iberia staff was confusing and they were extremely rude. We asked 3 different times! We were in danger of missing our connecting flight. Iberia is the worst airlines I have ever experienced, and I will never purchase a flight on Iberia again! Lesson learned!"

Punti positivi: "Flight time"
Punti negativi: "That I fly in Tourist"

Punti positivi: "Bumped up to better seats than we paid for. More space mkes a long ride easier."

Punti positivi: "Volo comodo, ho viaggiato lontano dai motori per la prima volta"
Punti negativi: "Mi hanno obbligato a mettere il cellophane allo zaino per evitare che si perdesse il contenuto, il tutto a mie spese. Guarda caso gli operatori del cellophane erano davanti al check-in Iberia, sono forse in accordo?"

Punti positivi: "Nothing about the seating"
Punti negativi: "The person in front of me was so close that when she tried to recline the seat she hurt my knee."

Punti positivi: "on time"
Punti negativi: "very uncomfortable plane/ seats"

Punti positivi: "Left on time, arrived 40 min early."
Punti negativi: "The food was the worst on an international flight (out of more than 30)"

Punti negativi: "Un po’ tutto"

Punti positivi: "The screens on a dozen seats just failed a few hours in - engineering issue. And breakfast was a cold pretzel. Food gets let’s generous on BA all the time. The crew were lovely."
Punti negativi: "A 2330 Flight ran significantly late with a passenger delay and then de-icing. The repeated assurances of “a 10 minute or so delay” were obviously not correct. Takeoff close to 0100 was followed by drinks AND then food - my vote would be neither. Please oh please just let us sleep."

Punti positivi: "Very short flight."
Punti negativi: "The stop in San Salvador is very disorganized."

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "they book flight connections too close in madrid, resulting in big hassles, especially if passport control is also involved"

Punti negativi: "Compagnia di bandiera con servizi low cost, sito web che funziona malissimo. Mai più per tratte lunghe"

Punti negativi: "Compagnia di bandiera con servizi low cost al limite dell'accettabile"

Punti negativi: "Bumpy ride in parts."

Punti positivi: "I loved the Madrid airport!! Iberia out of Madrid is lovely."

Punti negativi: "Il volo madrid barcellona ha avuto 2 ore di ritardo e questo ha comportato la perdita della coincidenza barcellona pisa. Malgrado abbia acquistato un biglietto con iberia, la compagnia si è rifiutata di prendere in considerazione la possibilità di spostarmi su altro volo madrid barcellona perchè il volo era operato da vueli ng"

Punti positivi: "The arrival was almost on time (20 min late ONLY)"
Punti negativi: "Check-in machines in Barcelona Airport did not work (since the Vueling shares the code with Iberia, but they did not share the booking codes!). The result is 40 min queue while only one "manual" registration desk opened. The person behind the desk seemed to be very stressed, no shadow of any kindness - it's understandable: the managers had left her alone with a lot of people unable to use their "cool" innovation (registration through machines). If one adds here the unacceptable burden with boarding (30 mins of waiting time before the bus arrived and all that on the stairs of the "sleeve") the flight started fairly "well". The seat assigned was in the last raw (seems for any other type of seat one has to pay like 13 euro more) and with my 2m of height I felt at "maximum of comfort". Thank you, Vueling, for that exceptional "lowcost safari" experience, will try to avoid you in the future."

Punti positivi: "The plane arrived safely, it will get you where you want to go."
Punti negativi: "Like everyone says, you are cattle jammed in a sardine can. Barely any leg room and I’m 5’3. Other thoughts: the plane was old, my seat had a lump in it, zero entertainment, food was over priced. (3 Euro for a tiny water). This may seem petty but ultimately the appearance and function of the plane represents their company as a whole. From my first impressions, I’m thinking as a passenger is: I just hope the age and appearance of the plane isn’t reflective of their repairs and maintenance work as well."

Punti negativi: "My flight was cancelled and I had to wait in the Madrid airport for seven hours before getting a new flight and retrieving my luggage (five for the new booking, 2 for luggage). It's understandable that flights get cancelled due to weather, but the handling of re-accomodations should be much faster. Iberia did not have enough people to handle it and made no effort to bring in more help. Instead, workers were continually leaving. By the end, there were only two people helping the line of dozens of stranded travelers. I was very disappointed."

Punti positivi: "Air hostess were pleasant. Take off and landing were super smooth. Plane was new and very spacious."
Punti negativi: "Boarding process was confusing and disorganized. There were no vegetarian food options available for the dinner."

Punti negativi: "After a delayed flight coming to Madrid, I was faced with an unbelievably long boarding control line, it seemed clear that I would miss my flight! Crew then stopped all people from going up to the security check point except those headed to London! But I was going to miss my flight to JFK also. This process was so poorly managed!!!! The crowd became very angry, some people even started pushing, yelling and becoming violent. I feared for my safety. I pleaded with a crew member to let me through, and eventually she did, but the process was frightening and chaotic!!!"

Punti positivi: "Excellent treatment"

Punti positivi: "Nothing"
Punti negativi: "Doctor recommended not to travel but no credit given."

Punti positivi: "Only nonstop flight from Madrid to LA"
Punti negativi: "Iberia, please renew your crew or give them some hospitality training"

Punti negativi: "There was no complimentary water or beverages"

Punti positivi: "Hay buen entretenimiento y hay espacio suficiente."
Punti negativi: "En el vuelo no fueron tan amables, no dan suficiente comida ni es tan buena para un vuelo de 11 horas."

Punti positivi: "Again, the crew was very friendly."
Punti negativi: "This time, we didn't start boarding until *after* the scheduled departure time."

Punti positivi: "The british flight to Madrid was overall very good"
Punti negativi: "Also delayed"

Punti positivi: "Hat it was a quick flight."
Punti negativi: "No entertainment, no free beverages or snacks, crushing legroom."

Punti negativi: "Despite the fact I had payed for my seats 7 months earlier and the calls I made to their call center to confirm them, they gave the seats to someone else and assigned me last row seats, next to the bathrooms and that did not recline. No compensation offered."

Punti positivi: "Madrid airport was modern, clean & very welllaid out"