ROM - GRR
Trova voli economici da Roma per Grand Rapids
I consigli per trovare un volo economico
- Cerchi voli economici? Considera che il 25% dei nostri utenti ha trovato dei voli per questa rotta a 1.025 € o meno andata e ritorno.
Domande frequenti sulla prenotazione dei voli da Roma per Grand Rapids
Quanto dura un volo da Roma per Grand Rapids?
Quali compagnie aeree offrono i voli più economici da Roma per Grand Rapids?
Qual è il giorno della settimana più economico per volare da Roma per Grand Rapids?
Quali aeroporti utilizzerò per volare da Roma per Grand Rapids?
Come riesce KAYAK a trovare prezzi così bassi sui voli da Roma per Grand Rapids?
In che modo lo strumento di Previsione dei prezzi di volo KAYAK mi aiuta a scegliere il momento giusto per acquistare il mio biglietto aereo da Roma per Grand Rapids?
Che cos'è l'opzione Mix & Match per i voli da Roma per Grand Rapids?
Che cos'è la funzionalità "date flessibili" di KAYAK e perché potrebbe essermi utile quando cerco un volo da Roma per Grand Rapids?
5 principali compagnie aeree con voli da Roma a Grand Rapids Gerald R. Ford Intl
Valutazioni in base alle recensioni dei clienti KAYAK
Punti positivi: "The space between passengers."
Punti negativi: "Nothing it was perfect."
Punti positivi: "The flight attendants have so much patience, it’s amazing. Because passengers are idiots."
Punti negativi: "Do you really need to charge every person to pick their seat?"
Punti negativi: "I dont know WHY Delta changed my flight with ALIITALIA, but, DON'T DO IT DELTA. The check in process took an hour, not talking about the line, the ACTUAL checkin at the counter. I couldn't complete my web checkin at the AliItalia web site. Landed in JFK, still sucks as an airport, nobody helps, nobody explains anything, very poor signs and instructions, Global Entry kiosk are hard to spot. My connection ticket didn't have the TSA/PRECHECK legend, went to AliItalia counter, the lady at AliItalia barely said anything when I asked for help with that, her immediate answer was to disengage and sent me to another terminal "to talk to Delta". She didn't explain or didn't want to give an explanation until I started to act as an already 9hr30min flight frustrated customer in a very old, very poor plane with poor food service. Again, I bought an over $1,000 ticket with DELTA, NOT ALIITALIA, if Delta send people with their "partners" at least make sure that they are taken care of properly."
Punti negativi: "A lot of turbulence"
Punti positivi: "Very uncomfortable seats and careless crew"
Punti negativi: "The worst food and service ever. Very disappointed"
Punti positivi: "the “salad” lunch before landing was excellent"
Punti negativi: "a cleaner plane and the second lavatory upfront was minuscule"
Punti positivi: "The crew and entertainment options are great. Relatively comfortable seats by today's standards."
Punti negativi: "Literally any of our flights could have been on time. None were."
Punti negativi: "WiFi"
Punti positivi: "Crew was nice"
Punti negativi: "All tables in economy class are broken for both flights - tables sit on you lap. Plane is very old with very small tv screens"
Punti negativi: "Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."
Punti negativi: "The worst experience ever. The head flight attendant provided the worst customer experience ever. She should be terminated immediately."
Punti positivi: "Quick, on time flight. That’s always good!"
Punti negativi: "Lead attendant spoke so fast that he was hard to understand."
Punti negativi: "Best option across the pond"
Punti positivi: "Clean Washroom"
Punti negativi: "N A"
Punti positivi: "N/a"
Punti negativi: "Explain why there’s over a 2 hour delay"
Punti positivi: "Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!"
Punti negativi: "Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism.."
Punti positivi: "good flight, inflight menu and movie library"
Punti negativi: "rude bag drop off kiosk"
Punti positivi: "Amount of food!"
Punti negativi: "Quality of food!"
Punti negativi: "2 seats and neither tv/entertainment centres worked....unacceptable on a 10 hr flight!"
Punti positivi: "It was horrible. Delta really should have cancelled and refunded the flight altogether."
Punti positivi: "Crew was friendly"
Punti negativi: "Food was not good"
Punti positivi: "The seat was horribly crunched, especially for the 6'4" guy sitting next to me"
Punti negativi: "the only complaint is the inadequate space in the seat for 9 hours. In the connection flight from Detroit to Denver I sat in Comfort + and it was great."
Punti positivi: "Crew was nice and funny"
Punti negativi: "The free messaging WiFi didn’t work for me"
Punti positivi: "Delta does an overall nice job."
Punti negativi: "Food is OK. Service is friendly though. Comfort + was nice. Bathrooms were not great, smelled, could use a refresh."
Punti positivi: "Seating was fine"
Punti negativi: "Did not have a wheelchair waiting for my wife when we arrived in LAX"
Punti negativi: "Departure delayed by 1hr30"
Punti negativi: "The customs and border inspection station in Atlanta is an absolute disaster."
Punti negativi: "No issues at all"
Punti positivi: "Crew were ok. Not that comfortable."
Punti negativi: "seat need to be more comfortable"
Punti positivi: "Pre-Boarding was very good"
Punti negativi: "Meal service and trash pickup was poor. When meals were served, within 15 minutes food tray pickup was rushed making me feel like I had to cram the food down my throat. I did not and there was no further trash pickup for several hours. I initiated the attendant lamp and no crew responded."
Punti positivi: "The crew was amazing"
Punti positivi: "The crew were good."
Punti negativi: "The flight was delayed taking off. The crew tried to make it up but it was 90 minutes late in the end - I almost missed a connection. Seats were ok."
Punti negativi: "Better screens for in-flight movies. More legroom or upgrade options."
Punti positivi: "The crew and comfort was ok"
Punti negativi: "The snack options coming from us to aus were only packets of crisps/chips and apples and cranberry juice."
Punti positivi: "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
Punti negativi: "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"
Punti positivi: "Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison"
Punti negativi: "4 hour delay on take-off and despite that my luggage didn't make it onto the flight."
Punti positivi: "Flight was early into New Orleans"
Punti negativi: "Flight had a lot of turbulence"
Punti positivi: "Staff and flight were good"
Punti negativi: "The chicken dinner was mediocre"
Punti positivi: "THe crew was super"
Punti negativi: "Confort no good very tight seats Movies hard to understand Announcements hard to hear"
Punti negativi: "Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future"
Punti positivi: "The entire process was easy and seamless. The flight staff was professional and accommodating. Free liquor. Great food."
Punti negativi: "Compostable"
Punti positivi: "Microphone in seat 31 E (isle seat) did not work. It has a short in it."
Punti positivi: "Crew were nice. Flight itself was short. Was quick boarding considering how busy the flight was"
Punti negativi: "Plane was very old. Seats were rigid and not very comfortable. No entertainment. Just basic really."
Punti positivi: "Food was decent and crew were nice enough"
Punti negativi: "Seat space was small and cramped. Entertainment was poor unfortunately"
Punti positivi: "Boarding was super quick, as crew wanted to leave before the strong rains and winds came through, so we left early! Plane itself was very modern and surprisingly comfortable, as much as a small space can be. Good amount of entertainment, and the crew were pleasant. And flight itself was smooth with very little turbulence which helps!"
Punti negativi: "Had to pay for food, which was a little annoying considering the cost of the flight. Entertainment was very American led... but I guess not surprising considering it’s delta."
Punti positivi: "The staff are friendly and passengers quickly get on and off the plane."
Punti negativi: "I travel this route (ATL - MGM) often and it seems like half the time I use Delta there is an issue with the plane including times when the flight has been cancelled. This time the plane left the gate and some fifteen minutes after sitting on the tarmac was taken back to the gate. The issue was said to be an element that keeps a sensor from freezing in extreme cold weather. The less than one hour flight took two hours to complete. This should have been dealt with as a maintenance issue but Delta doesn't seem to think so. The planes on this route make Delta a LOT of money as it is one of the most profitable routes in the US. You would think Delta could invest in keeping better maintained planes on the route."
Punti negativi: "Very cramped for overseas flight Coffee is never hot, never served in timely fashion"
Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"
Punti positivi: "Very nice airplane and pleasant crew"
Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"
Punti positivi: "Crew good and seat OK but not exceptional for business class"
Punti negativi: "Food was average - main course could have been better. Range of movies ok but not great"
Punti negativi: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Punti positivi: "The crew."
Punti negativi: "The time between flights."
Punti positivi: "Excellent crew, good food & movie selection."
Punti positivi: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Punti negativi: "Not being to help on the ground in Copenhagen with delta issues"
Punti positivi: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Punti negativi: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Punti positivi: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Punti negativi: "Food quality was not so good."
Punti negativi: "Troppo ritardo"
Punti positivi: "Good beverage service."
Punti negativi: "Over an hour delayj for departure."
Punti positivi: "The flight crew was so friendly and the food was really good."
Punti positivi: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Punti negativi: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"
Punti positivi: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Punti positivi: "Food provided, staff kind"
Punti negativi: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Punti positivi: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Punti positivi: "The crew were amazing and the flight was very smooth."
Punti negativi: "Keep up the good work"
Punti positivi: "Smooth flight."
Punti negativi: "Seat a little cramped."
Punti positivi: "Light snack and complementary wine"
Punti positivi: "Crew was awesome"
Punti negativi: "."
Punti positivi: "Staff very pleasant"
Punti negativi: "Evening snack was not the greatest breakfast was pretty food"
Punti positivi: "Everything is top notch for an airline company."
Punti negativi: "Nothing.... I enjoyed every moment of the flight."
Punti negativi: "Customer service"
Punti negativi: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."
Punti positivi: "Rapidi e personale ultra professionale"
Punti positivi: "Flight crew was fine. Food was good."
Punti negativi: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Punti negativi: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
Punti negativi: "Please Endeavour to put the expiration date on the food served in the flight."
Punti positivi: "The flight crew was nice. Plane departed/arrived on time."
Punti negativi: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""
Punti positivi: "Very friendly staff"
Punti positivi: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Punti negativi: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Punti negativi: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Punti positivi: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"
Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"
Punti negativi: "Service"
Punti positivi: "The staff was fast and curteous."
Punti negativi: "There is not anything to complain about besides the usual discomfort of travel."
Punti positivi: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Punti negativi: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Punti positivi: "Speed, crew, and reliablity."
Punti negativi: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Punti positivi: "Good and plenty of food available."
Punti negativi: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."
Punti positivi: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Punti negativi: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"
Punti positivi: "Good flight, we got a nice snack despite it being a short flight, the staff was great."
Punti positivi: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Punti negativi: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."
Punti positivi: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Punti negativi: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."
Punti positivi: "Ho chiesto di essere spostata in quanto troppo vicina ai bambini e sono stata accontentata"
Punti negativi: "7 ore di ritardo, il cibo era veramente pessimo e in atterraggio l ala destra ha avuto un preoccupante flash accompagnato da rumore strano."
Punti positivi: "Excellent service and comfortable flight"
Punti negativi: "Flight delay roughly an hour"
Punti positivi: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Punti negativi: "Nothing"
Punti positivi: "El entretenimiento"
Punti negativi: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"
Punti positivi: "Nothing"
Punti negativi: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."
Punti positivi: "The crew"
Punti negativi: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"
Punti positivi: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Punti negativi: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."
Punti positivi: "The bread was fresh and food better than other times"
Punti negativi: "Crew is always aggressive and unfriendly"
Punti positivi: "Seats are comfortable on Business Class. Service is good"
Punti negativi: "Constant delays specially from CDG! Poor cabin service specially on this flight."
Punti negativi: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."
Punti positivi: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Punti negativi: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."
Punti negativi: "We had a short delay"
Punti positivi: "Late departure, dirty, staff not friendly."
Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"
Punti positivi: "Good crew, as usual with Air France."
Punti negativi: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"
Punti positivi: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."
Punti positivi: "ok"
Punti negativi: "spazi cibo"
Punti positivi: "Food and wine. Entertainment."
Punti negativi: "Sat closer to water closet. Maybe more air freshener in there."
Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"
Punti positivi: "Yes"
Punti negativi: "Everything very good"
Punti positivi: "Perfetto."
Punti positivi: "Tight seat, was moved out of exit row because of my age"
Punti negativi: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"
Punti negativi: "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"
Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"
Punti positivi: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."
Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."
Punti positivi: "Air france crew at Mumbai Airport very rude and not supportive during checkin"
Punti positivi: "The crew was helpful and accommodating"
Punti negativi: "The flight was delayed, missed connection, and lost baggage. Subpar."
Punti positivi: "Crew was very nice and the food was excellent"
Punti negativi: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Punti negativi: "Necessita inesire nel questionario la possibilita N/A"
Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."
Punti positivi: "Nothing"
Punti negativi: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."
Punti positivi: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Punti negativi: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."
Punti positivi: "Great food (Economy class). Good Service"
Punti negativi: "Not enough bathrooms on Economy class area due to aircraft design."
Punti positivi: "Boarding this large plane went relatively quickly and orderly."
Punti negativi: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."
Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."
Punti negativi: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."
Punti positivi: "Nothing"
Punti negativi: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"
Punti positivi: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Punti negativi: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"
Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."
Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."
Punti positivi: "Free snack and drinks. Good service."
Punti positivi: "The food, entertainment, and service. Waited for me after almost missing my flight."
Punti negativi: "Nothing."
Punti positivi: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Punti negativi: "Only 1 bathroom (toilet) for all of first class"
Punti positivi: "Staff was nice"
Punti negativi: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."
Punti positivi: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Punti negativi: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Punti positivi: "Food was excellent and crew was very nice."
Punti negativi: "Could not check in online before my flight and no zones to board just line up and go apparently."
Punti positivi: "Short & easy flight"
Punti negativi: "All ok"
Punti positivi: "Got pillow, blanket, headphone and eye cover"
Punti negativi: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
Punti positivi: "Aeromobile comodo e personale davvero professionale"
Punti negativi: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"
Punti positivi: "Crew really helpful and efficient super fast boarding"
Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"
Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"
Punti negativi: "No legroom at all & PA announcements were twice the volume of other media on entertainment system."
Punti negativi: "We left two hours late"
Punti positivi: "Flight was on time."
Punti negativi: "One bathroom was out of order, staff appeared very tired, food service was missed twice on one side of our class section like they didn't have assigned sections. Also, the food and drink options do not compare to British Airways who we originally purchased our tickets from. All alcohol is free with BA."
Punti positivi: "Decent legroom, good movies"
Punti negativi: "Food was terrible quality and actually made my mom vomit. Crew was pushy and rude."
Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."
Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"
Punti negativi: "Il volo era stato overbooked"
Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"
Punti positivi: "tutto ok"
Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"
Punti negativi: "WEBJET.COM HAS BEEN OF ZERO HELP IN ASSISTING US WITH FLIGHT CHANGES. THERE IS TOTAL LACK OF INTEGRITY IN CORPORATE AMERICA NOW. WHEN BOOKING WITH KAYAK, MAKE SURE YOU ARE NOT BEING RE-DIRECTED TO ANOTHER SITE. IT ONLY SPELLS DISASTER IF YOU HAVE ANY CHANGE IN YOUR FLIGHT ARRANGEMENTS."
Punti positivi: "The service was fantastic and so was the food!!!!! Loved the movie options as well."
Punti positivi: "Friendly, engaged and helpful check-in staff at Fiumicino (a first), great aircraft (777-200), early landing and no wait time for a gate or baggage reclaim. Seat back entertainment was also excellent relative to other flights, as was the flight crew."
Punti positivi: "Direct flight was good, food was good, entertainment was good. Boarding was quick and handled well."
Punti negativi: "Upset it was an American Airlines flight and that wasn't communicated clearly, went to wrong terminal when departing!"
Punti positivi: "Choice of entertainment was excellent , ice cream excellent"
Punti negativi: "Food options poor except for ice cream too many extra fees"
Punti negativi: "Seats are hard, narrow and generally uncomfortable."
Punti negativi: "Flight delayed and the costumer service was very bad in terms of providing information to the costumers, I have called and there was no proper line to reach them at, I got my information from British Airways, as they were operating the flight."
Punti positivi: "New configuration made the flight seem much shorter. Crews attention to detail, flow and timing of service made the flight feel hours shorter than normal."
Punti negativi: "In Rome they told us our bags were checked thru to our final destination which was Ontario Ca. In fact they were offloaded at JFK and had we not noticed a sign indicating that we had to reclaim our bags and walk them through security they would probably still be in New York. It was a long flight and everyone was edgy, but it didn't help that the crew was too. We had assigned seats next to one another but that somehow got changed and we had to get them back at check in."
Punti negativi: "Aereo vecchio"
Punti positivi: "THis was an ok flight. Everything was on time and the crew was hreat. On the other hand, the food was terrible and the check in process was not expedite at all. The American Airlines crew did not know how to handle my G4 visa while checking in and they neglected to mark my bag with the orange ribbon signaling platinum status in American. This is key to getting your luggae faster in baggage claim when you have a short connection (I had less than two hours). This omission caused my suitcase to arrive last, and I had to run to make it to my next flight."
Punti negativi: "States above"
Punti positivi: "we have a very old plane from rome to chicago no entertainent"
Punti negativi: "it was a 10 hours fly in a old plane without any charger for computers and tablets,no individual tvs"
Punti positivi: "The flight crew were great, attentive and accommodating. There were empty seats which allowed for movement of passengers and some stretching out during the long flight."
Punti negativi: "The only issue was one restroom not functioning, which caused a line to queue throughout the flight for the working restroom. Otherwise no complaints."
Punti negativi: "Gate was changed, then flight delayed, then maintenance was required on plane further delaying, then once arriving on an already warm plane, another flight made it to our gate first so we had to sit for over 30mins on an un-air conditioned pressure cooker. It was 80 degrees outside but much hotter inside the plane. Quite miserable. Overall it was over 2 1/2 hour delay."
Punti positivi: "More leg room than expected, food was airline food, but not that bad considering. Plenty of beverages, great selection of movies. Hour delay leaving, but arrived only half an hour late."
Punti positivi: "Service, good, comfort but most of all Price! Great but at $600 round trip from Orlando to Rome."
Punti negativi: "Nothing"
Punti positivi: "You are pushed into 4 square inches. But the boarding and checkin process was much much better then the ny experience."
Punti negativi: "Food and comfort"
Punti negativi: "We paid extra for 'exit row' seats and were sat in sets that had maybe even less room than a standard row! I was extremely disappointed, and even the flight attendant said he had flagged this with his management and they continue to sell those seats as exit row and charge a premium. Very poor business practice on BA's end and will absolutely avoid flying with them in the future."
Punti positivi: "They were offering free checked carry-on luggage at the gate so took advantage of that which got my wife and I pre-boarding. Which was a good thing because the overhead bins were awful on this dinosaur plane."
Punti negativi: "I thought we were getting a history tour upon boarding as one of the first airplanes ever constructed or something. There should never be an airplane that doesn't have personal entertainment on board for an 11+ hour flight. The main cabin had two monitors up front on each side and one in the middle section. We paid for "premium" seats, no charging options. The overhead storage could barely hold the smallest of carry-on luggage. The food was mediocre at best. We were pretty close to the front but every time the beverage cart made it to us the wine was already empty from the previous passengers. Overall pretty miserable flight"
Punti positivi: "When the arrival time of the connecting flight was changed, we chose another set of flights."
Punti positivi: "Starting with seat selection with an agent, every step of the trip was handled with efficiency and professionalism. The cabin crew saw to my needs and was watchful of each passenger. Communication was provided as needed, food, drink, snacks as well as comfort dispensed smoothly."
Punti negativi: "The delay with our flight leaving Rome was tied to a delay at JFK the evening before, so although there was nothing to be done at the Rome end, it was inconvenient. Also, because we needed to make a connection in New York, this set the stage for delays on the last leg of our journey"
Punti positivi: "People were ok and felt bad for all that went wrong This leg was operated by American Airlines and they are horrible compared to our experiences on British airways."
Punti negativi: "small leg room - less on American that operated the flight then British. food was just ok and the entertainment system was broken When flying British try to make sure its not operated by American Airlines"
Punti positivi: "In flight entertainment was good. The Founder and Creed are great movies."
Punti negativi: "It's an old plane and almost nothing works. The food was not great. The crew was horrible. It sounded like the pilot was drunk. The crew treated us like we were a burden. They spent the entire time bothered and ripping on the passengers."
Punti positivi: "Crew was very pleasant, boarding efficient."
Punti negativi: "Food was very mediocre but nothing new in air travel. The biggest complaint is that there was no individual light available for each person to sue to read. On a transatlantic flight of 10+ hours that is not overnight, it is a bit much to expect customers to fill that much time if one cannot read because the lights aren't working. The flight attendant said it was a very old plane as the reason why, not exactly what one wants to hear. Also, the plane was different than the one I prepaid my seats for, thus the money I spent on bulkhead seats was wasted as we just got two normal seats. Not a good experience."
Punti positivi: "Good seats after being moved. Flight attendants were great."
Punti negativi: "4.5 hours late leaving. Returning flight 1.5 late on return flight."
Punti positivi: "Crew was excellent good and frequent food, snack, and beverage service great entertainment choices"
Punti negativi: "nothing"
Punti positivi: "Crew was very friendly"
Punti negativi: "On a 10+ hour flight that you're trying to stay awake for, some sort of entertaining is near mandatory. Neither mine nor my boyfriend's TV worked. Even after the crew reset the system twice, they still didn't work."
Punti positivi: "One of the crew members, Walt, was amazing."
Punti negativi: "Everything else was a NIGHTMARE. We bought our tickets in Nov. I paid for an upgrade and assigned seats in FEBRUARY. We flew May 13. Not only did they RESELL and REASSIGN our seats to someone else -- we could not get a refund for the upgrade we paid for. To add insult to injury, the only seats they could give us were in the back of the plane next to the toilet. Having heard so many similar nightmare stories about American Air I can say I will never ever fly American Air again. We now have to spend our firrst few days home from vacation disputing that charge, writing letters and making calls to get that damn refund. I will be sharing my discontent far and wide. Whoever at corporate thinks it's best practice to sell and sell and sell seats and live with the aggravation of the customers has an upside down notion of how to run a successful business. NIGHTMARE."
Punti negativi: "There was no wifi"
Punti positivi: "There was a lot of extra room on the flight so it was comfortable. The meals were tasty. I was glad they gave us a few snacks in addition to the main meal and the dinner snack with the tart and the sponge taper very good."
Punti negativi: "The monitors were very difficult to use. I had to press them multiple times to change the screen"
Punti positivi: "Nothing"
Punti negativi: "Delayed flights, rude agents, no pre-boarding for families, no stroller delivery at the arrival gate and 20 year old planes with mechanical issues. Nightmare!"
Punti positivi: "10 hour flight with entertainment system in main cabin that had no sound. Made the flight feel a lot longer."
Punti positivi: "The crew was super friendly and got lots to eat. Flight was pretty much on time."
Punti positivi: "Our flight from Rome to Chicago was on an airplane from the Flinstones. It creaked, no amenities, not just no wifi and fancy things, but no air nozzles at the seats!?"
Punti negativi: "Horrible flight, paid extra for nicer seats, but the airplane was prehistoric"
Punti positivi: "The crew was friendly and did their best, the flight took off my schedule"
Punti negativi: "They didn't have individual tvs which was disappointing but showed three movies instead on screens. They announced the movies being shown on the flight at the beginning and then proceeded to show three completely different things, some just being random tv shows. The whole middle section of the plan had static in their headphones so they were unable to watch the movies. The crew was friendly but seemed very confused as if it was their first time working together. Announcements were choppy And confusing. They also asked me to pay 190 dollars extra to sit with my husband. Not the best experience"
Punti positivi: "Flight on time."
Punti negativi: "Paying extra money to pick seats before 24 hours check in. I have 2 children and cannot risk them sitting separated from their parents. I'm sure other travelers would not want a 6 year old aline next to them either."
Punti positivi: "great service from flight attendance"
Punti negativi: "n/a"
Punti negativi: "Very small cramped aircraft"
Punti positivi: "Flight departed on time. Good seat pitch in economy. Food and beverages included and tasted good surprisingly. Crew were helpful and efficient. Plenty of entertainment options for film, TV and music."
Punti negativi: "Do not like the process of boarding by group number. Another way of squeezing money out of the consumer. Also causes chaos when trying to board. Seats too narrow in economy especially if your broad shouldered."
Punti positivi: "Was able to get an Economy Plus seat, which is nice - great legroom for an almost 6' tall person and power plug is very handy. Entertainment & screens on the 787 is very good. Regular distributions of water was very helpful since I wasn't able to fill up my bottle before getting on the flight."
Punti negativi: "Not a great amount of food available, and one of the larger cabin crew members kept brushing my arm as she walked past, which didn't help me get any sleep."
Punti positivi: "Flight left on departure and on board air cooling system was much welcome. Cabin crew were polite."
Punti negativi: "Cabin was untidy, goodness knows what was stowed away at the back of seats towards the rear of the cabin, so rear of cabin was unwelcoming. Cabin crew should keep some overhead lockers for their own use. Poor sound quality on Inflight entertainment, either that or Headphones were poor. Food portions were painfully small (lunch of chicken risotto) AND I found pretzel flavoured breakfast bap unpopular."
Punti positivi: "Read above"
Punti positivi: "We were early. We sat together"
Punti negativi: "Too strict on check in baggage weight"
Punti positivi: "the flight was scheduled 1h30"
Punti negativi: "the seat comfort"
Punti positivi: "Cost"
Punti negativi: "Aircon was too cool"
Punti positivi: "The crew were friendly & efficient, the flights were on time, & the gate staff kept us well informed of any changes."
Punti negativi: "Going and coming back was delayed"
Punti positivi: "the flight from JKT to Tokyo to Newark was good, entertainment was good, food was good, crew was good."
Punti negativi: "THE flight from Newark to Montreal was HORRIBLE! the flight was delayed and when we boarded, we were stranded on the taxiways for 2,5 hours. After 20 hours of flying, and you know your last flight was just another hour, I ended up arriving Montreal at 12.30 AM when it should've been 9 PM"
Punti positivi: "Cabin cleanliness is below average"
Punti negativi: "Cabin service is average"
Punti negativi: "See above"
Punti positivi: "Helpful crew and loads of space on bulkhead with bassinet (had to pay extra for the seats though but worth it when travelling with five month old)."
Punti negativi: "Misinformed about luggage being checked all the way to Auckland - like other US airports all luggage must be collected and handed over again for onward journeys. Also travel cot was lost in transit."
Punti positivi: "Very friendly cabin crew. Sufficient food, quite tasty."
Punti negativi: "Extra charge for spirits. Only beer or wine complimentary. Poor headphones and image quality so overall entertainment mediocre."
Punti positivi: "Not much to like. The flight was okay."
Punti negativi: "Not having free Wi-Fi and sound on the entertainment.I We could have been offered complimentary snacks as well with the beverage."
Punti negativi: "It appears united is unable to fly their planes on times, in particular on the East Coast. We were delayed by 90min on each legs"
Punti positivi: "The bathroom sign that shows if it is busy without going there"
Punti positivi: "United seems to have simplified how it separates the boarding groups, so getting on the plane was well organized. The 787 aircraft was spacious and comfortable, which seems to put both passengers and crew in a good mood. Lots of entertainment options were available, so the three hour flight flew by. And we arrived early! A great experience on United."
Punti positivi: "On time"
Punti negativi: "No snavks"
Punti negativi: "To whom it may concern I had booked flight from Casablanca to Chicago via Frankfurt , on May 6th , by Lufthansa, two hours before the flight , at the counter in CMN , they notified me , that the flight , is over booked , and I can’t catch this flight , and they offered me different difficult options, , till the flight boarded , they offered me one of the most inconvenient flights , and reward me some amount , in this case : I missed my flight which accordingly , lose my appointment , and lose my business. I frustrated with this decision at late hours . I asked full consideration of all the difficulty situation and the turbles they put me ."
Punti positivi: "Good. Seating. Not too crowded"
Punti negativi: "Na"
Punti positivi: "Very comfortable flight"
Punti negativi: "Delayed."
Punti positivi: "The journey was smooth"
Punti negativi: "None"
Punti positivi: "The flight went very smoothly from start to finish"
Punti negativi: "This airline was by far the worst I have used in years. Their staff, service and facilities need improvement"
Punti positivi: "Relatively comfortable seat, decent entertainment and nice crew."
Punti negativi: "50 minutes on the tarmac in Newark waiting for the gate."
Punti positivi: "Crew were very helpful and flight was direct and on time ( unlike my other UA experience hence I started taking Air New Zealand )."
Punti negativi: "Thought it was Lufthansa. Missed the partwhere it says “operated by”. So it wasnt the flagship Lufthansa aircraft but United Airlines. It was an ok flight with UA. Cant complain. It was a direct flight."
Punti positivi: "On a recent trip it was very good to be in the new dreamliner and with staff that were enthusiastic and being able to deliver a good product, food and comfort wise was a big bonus. Thank you"
Punti positivi: "On time, comfortable seating, good service. Only thing wrong was that i couldn't get the entertainment to work on my android phone.."
Punti positivi: "Getting back to the UK"
Punti negativi: "When booking with Lufthansa I don't then expect to be on a united airlines flight Terrible customer service and substandard old uncomfortable aircraft"
Punti positivi: "The check in was good. The craft was clean."
Punti positivi: "The service and convenience was excellent. Straight forward and smooth transition throughout boarding and catching connecting flight"
Punti negativi: "The piece of mind given to me by the staff with baggage and connecting to the other flight"
Punti negativi: "Nothing"
Punti positivi: "The cabin crew weren't charging people for alcohol on the flight"
Punti negativi: "On checking in we had to use a machine to print our boarding passes and take our bags to a bag drop in Newark. The man proceeded to put a large tray on the conveyor belt, swing our bags in the air then smash them down into the tray. This was done to both bags as if we weren't there. Had there been something expensive in there it would have been totally destroyed. He really couldn't have cared less about our bags and their contents. We were talking to a woman on the plane who was telling us that a woman a few rows behind who had a new born baby as was told she would be given a seat with extra legroom had this taken away from her to United could sell the seat to someone paying for it. The chicken and orzo dinner was absolutely revolting. The orzo was so over cooked that it just turned to mush and the chicken really didn't taste like it had ever seen a chicken. All this combined with the issues we had on our flight out show that United are scum and just see you as ££. Sorry I cant be more complementary than that, its just the truth."
Punti positivi: "Staff were very helpful especially with delayed flights etc"
Punti negativi: "Aircraft was very old, bad food, lack of entertainment, poor tv and hard to use, uncomfortable seats"
Punti negativi: "Had anightmare will complain to united diect"
Punti positivi: "Newark Airport is great and the flight was comfortable"
Punti positivi: "overall very pleasant and relaxing food good able to sleep due to luckily extra space! very pleased"
Punti positivi: "The flight was on time."
Punti negativi: "The staff had no meal for me despite me having ordered one. The entertainment system wasn't working and neither was the wifi to allow you to watch on your own device. Old planes with uncomfortable seats. Really poor airline."
Punti positivi: "We had an aisle each! The staff were friendly too."
Punti negativi: "A slight delay"
Punti negativi: "Seats to small. But I am 6'3"" and my son traveling with me is 6'5"."
Punti positivi: "Crew were amazing, so friendly and helpful Entertainment system was so so good Landed early"
Punti negativi: "Overnight wasn't the easiest flight in the seats Serving people coffee when others are probably trying to sleep probably wasn't the wisest idea either Pre flight queue system is just baffling"
Punti positivi: "They got my vegetarian food order right"
Punti negativi: "Old airplanes both there and back, we had a choice of a few movies on a TV that we couldn't access on demand so you had to start half way through, and the quality was appalling. We were supposedly promised we could stream onto our devices via wifi but this didn't happen"
Punti negativi: "the costumer service at the Newark Airport, was bad."
Punti positivi: "Very accommodating cabin crew."
Punti negativi: "Flight was full to capacity"
Punti negativi: "The flight was full to capacity"
Punti negativi: "Sitting in a little plane for 3 hours wasnt any fun,that and same reasons as above"