Trova offerte per voli da Queensland a Aeroporto di Milano-Malpensa

Punti positivi: "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
Punti negativi: "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."

Punti positivi: "The service was excellent"

Punti negativi: "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."

Punti negativi: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."

Punti positivi: "I can say all the crew was amazing"
Punti negativi: "They are doing excelent job."

Punti positivi: "Average flight"
Punti negativi: "Seats on this aircraft have very upright seats. Not very comfy"

Punti positivi: "crew were very friendly and helpful. flight was one of the best i’ve had"
Punti negativi: "boarding at sydney was very confusing"

Punti positivi: "Comfort n clean"

Punti positivi: "Service was excellent!"

Punti negativi: "Change the food menu, boring with the same menu"

Punti positivi: "Cabin crew knew how to work."
Punti negativi: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."

Punti negativi: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"

Punti positivi: "Everything"

Punti positivi: "(Previous PE comparisons: Turkish AL, Air NZ, SAS) Ease of check-in, on-time dep/arr, crew attention and responsiveness, seating within the range to be expected of this class."
Punti negativi: "Plane condition: Cosmetic plastic panel below monitor and seat back pocket on Seat 31E fell off when foot rest was lowered; had previously been secured by adhesive tape. Panel removed by crew. In-flight entertainment system: Persistent intermittent loss of sound while listening to movie or TV program. Food: Tried to use "Book the Cook" feature touted by Singapore's website. Was unable to get on site for that purpose. The last try a message appeared (late September) that site was being "rebuilt." On the flight, there was no menu of choices; we were offered 3 vaguely worded choices which boiled down to beef, chicken or vegetables. Those appeared in not particularly appetizing forms and combinations--P.S., we like east and southeast Asian cooking and had just spent 3 weeks in Japan. Failure to provide information about possible delays due to WRG deplaning location at LAX: Although we are frequent fliers to and from LAX, we'd never heard of the WRG. It would have been helpful if the crew had informed us upon arrival that there could possibly be a wait on the plane as buses were used to transport us approximately 1/2 mile to TBIT. Generally: We chose Singapore because of its reputation for excellence. Belying the name of the class, both Turkish AL and Air NZ treated Premium Economy passengers as "junior" business class. Singapore treated us as coach with a roomier cabin and seating pitch."

Punti positivi: "food"

Punti positivi: "Excellent crew, service and food"

Punti positivi: "The comfort and caring staff"
Punti negativi: "Food serve a bit slow with the no of pax and long queue for the washroom"

Punti positivi: "Everything From the food to the drinks to the comfort"
Punti negativi: "Nothing"

Punti positivi: "All"
Punti negativi: "Too much stop over"

Punti positivi: "Consistency of high quality service. Beef goulash in economy was surprisingly good!"
Punti negativi: "Impatient Caucasian passengers trying to squeeze past. Maybe put them further back next time! :-)"

Punti positivi: "The aircrafts, on-board service on Sin Dxb route"
Punti negativi: "The thing that Inhad to fly Silk Air with one of four flights."

Punti positivi: "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."

Punti positivi: "Great service"
Punti negativi: "Nil"

Punti positivi: "Friendliness"

Punti positivi: "Not much"
Punti negativi: "Not as good as they were once"

Punti negativi: "Na"

Punti positivi: "Everyone was cold asking for blankets it was freezing on that plane only major complaint, I love the airlines, the flight attendants are lovely and gracious, they really do try. Such a nice treat after flying United airlines all year!"
Punti negativi: "Too cold"

Punti positivi: "Ontime, airline stewards were excellent and tv entertainment very good"
Punti negativi: "Nothing"

Punti positivi: "I liked there was entertainment"
Punti negativi: "It was an old tired plane"

Punti negativi: "one of the oldest planes i ever used"

Punti positivi: "New plane- Airbus A350 with latest in seats, entertainment system, and cabin fittings. Decent wine. Highly courteous, attractive and attentive crew."

Punti positivi: "Movie"
Punti negativi: "Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach"

Punti negativi: "My Vegan meal was terrible."

Punti positivi: "Great flight and entertainment options, friendly crew, free wine :)"

Punti positivi: "Service was best in class"
Punti negativi: "Planes are old. They never seem to use newer planes on the Brisbane leg."

Punti positivi: "Sound sleep"
Punti negativi: "N/A"

Punti positivi: "the flight time was quick , by the time you took off you practically were preparing for landing"
Punti negativi: "nothing disappointing"

Punti positivi: "clean aircraft and friendly cabin crew"
Punti negativi: "uncomfortable seats, average meals, poor infotainment selection"

Punti positivi: "We did not die in a hellacious ball of flame Aviation incident!"
Punti negativi: "Bulkhead seating (required for bassinet) Row 41, my seat was practically in the aisle. No where to put my feet without getting trodden on by everyone! Broken entertainment screen, would not stay upright, due to several hundred thousand past passengers bashing into it after having first trodden on the unfortunate passengers feet! Crew unresponsive with drink and food requests, I had to ask for services multiple times on several occasions. Pressing my 'attendant button' my light was lit for 10 minutes before a crew member noticed. My first trip on Singapore, my expectations were not met. Shame"

Punti positivi: "Food, entertainment, cleanliness of the restrooms"
Punti negativi: "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."

Punti positivi: "My partner had a bad leg and the staff were very attentive and helpful in making her as comfortable as possible with extra pillows and getting ice for her ice pack."
Punti negativi: "The seats were uncomfortable and I couldn't sleep without getting a really stiff neck. The vegetarian oriental meal was bee hoon with vegetables but the amount of vegetables were a lot more than the bee hoon thus making the meal less than filling and satisfying."

Punti positivi: "Everything.."

Punti positivi: "The cabin attendants kept us well hydrated."
Punti negativi: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."

Punti negativi: "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"

Punti negativi: "Delayed two and a half hours! Scheduled flight to take off at 0010hours was already a no brainer. Taking off at 0330hours is a killer!"

Punti positivi: "Food was exceptional"

Punti positivi: "From the beginning until the end the service, the vibe, the flight itself was amazing. I don't know any other airline I flew with so far that hosted me and all other flyers better. At any time I was supported by the staff and even if it was busy they constantly had a kindness and smile in their face. I don't fly with any other airline on long distance flights! It was clean and neat on top at any time. I love flying with Singapore airlines. I feel safe and in good hands all around. This is how service should be at any airline! It is never less good but a constant since years! Thank you"
Punti negativi: "There is nothing I did not like."

Punti positivi: "Amazing crew, great service. Really good food"

Punti positivi: "Movie selection, very helpful crew and good quality food."
Punti negativi: "Nothing!"

"La miglior compagnia aerea"

"La miglior compagnia aerea Sempre una garanzia"

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti positivi: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
Punti negativi: "Keep the good work."

Punti negativi: "Niente"

Punti positivi: "Everything went very well. The staff were the nicest most helpful people ever. Great food too."

Punti positivi: "The person behind me didn’t have enough space so I could recline back and get comfortable"
Punti negativi: "More spacial seats"

Punti negativi: "No entertainment but it’s probably because it was a short trip"

Punti positivi: "Crew was efficient and kept a busy flight organized."

Punti positivi: "Delay"

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti negativi: "In"

Punti positivi: "Great crew and entertainment"
Punti negativi: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti positivi: "Seats weren’t all that comfortable."
Punti negativi: "Service and meals were good."

Punti positivi: "Food and attentive of the crew."
Punti negativi: "The boarding took a very long trip on the bus from gate to the aircraft. The entertainment system need maintenance. Screen and head set socket are poor quality."

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti positivi: "We love this airline!"
Punti negativi: "nothing"

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti positivi: "Good food friendly staff"

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti positivi: "Service and food"
Punti negativi: "Boarding for business class took a long time and was very out of order"

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti positivi: "the crew are nice"
Punti negativi: "food limited selection"

Punti positivi: "All of the above"
Punti negativi: "Nothing that i didn't like"

Punti positivi: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"

Punti positivi: "Need a little more leg room. Staff made sure the toilets were clean."
Punti negativi: "No footrest."

Punti positivi: "A footrest would make the flight perfect."
Punti negativi: "No footrest. Legs got tired. Felt like lifting them up."

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti positivi: "Good food. Lots of movies"
Punti negativi: "Crying baby in business. Slow meal service. Car service driver didn't want to pick me up at my address when it was snowing."

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti positivi: "Food ,seat,everything was just great"

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti positivi: "Everything, hands down best flights I've ever hand, I'm flying Emirates every single opportunity i get moving forward"

Punti positivi: "horrible baggage policy"

Punti positivi: "Easy, friendly and comfortable."
Punti negativi: "Last row seats so was a bit noisy. But nothing too bad."

Punti positivi: "Was upgraded to 1st class which was amazing - the only thing I didn't like was it was a night flight and not long enough to enjoy it for longer!"

Punti positivi: "Plenty of room even in economy. Good food for a plane. Very friendly"

Punti positivi: "Flight crew was very friendly and helpful, seats were comfortable, entertainment options were plenty, and food was excellent. Would definitely fly again and recommended to others."
Punti negativi: "Check in process was a little slow, since they do not have self service kiosks for those who are not checking bags. However, ticket staff was very friendly and helpful. Boarding was a tad chaotic, since they do not have separate lines for each group."

Punti negativi: "I checked in online, but when I went to drop my bags there was about a 20 min delay. the agent needed to make 2 phone calls and conference with 2 supervisors. All this without letting me know what was going on."

Punti positivi: "Good entertainment selection. Nice quality blankets. Flight wasn't overbooked. Leg room. Complimentary wine."
Punti negativi: "We were delayed 2 hours on the runway. Temperature got hot during the night."

Punti negativi: "Very late. Caused us to miss outlet rental car. Left us stranded at the airport."

Punti negativi: "Our flight from Boston to JFK in Ny was delayed an hour. We got to JFK and ran from the plane to the terminal and they had already closed the door but the plane was still there. They wouldn't let us on the flight and it ended up even being delayed for 30 minutes! We talked to JetBlue and they said they couldn't do anything for us so not only did we miss out on a day in Italy, we lost our a ton of money on all the things we booked for Tuesday. We also then had to get a hotel in ny and everything was booked so we almost had to sleep at the airport but luckily we found a place that had a last minute opening. Still was super expensive and no one helped with a "destressed rate". Now we have to wait until 10 again tonight to try to catch the plane to Milan because Emirates only has one flight a day. This has been the worst travel experience I have ever had."

Punti positivi: "ICE entertainment system was of high quality."
Punti negativi: "First, the seats were very small and uncomfortable. I had trouble sleeping, and, the seat was stuck (couldn't move back). And second, the food tasted horrendous. I have been on many flights, and this was perhaps the worst meal I've ever had. The coffee was bitter enough to make me gag (even after I added cream), and the chicken was flavorless. The boarding process was a mess. It was hectic and unorganized. The flight was delayed an hour, and the crew failed to provide an adequate rationale as to why. Speaking of the crew, they weren't helpful. At one point, I had asked to use the restroom, and I couldn't get in. Again the crew provided no rationale as to why. Then, a few HOURS later, a lady approached me and said I could go "very quickly". This was my first time flying with Emirates and I don't think I'll be flying with them again."

Punti positivi: "In flight entertainment"
Punti negativi: "It was an overnight flight but they serve dinner don't turn lights off then other passengers are shaking you awake to have you put ur seat up this was unacceptable"

Punti positivi: "Personale di bordo"
Punti negativi: "Spazio a bordo"

Punti positivi: "Excellent selection of entertainment"

Punti negativi: "The crew were great it was on time and overall fabulous"

Punti negativi: "We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats."

Punti negativi: "As an incoming traveller and a Platinum Qantas member, I was refused access to the Qantas Lounge on arrival in Townsville. All I wanted to do was spend fifteen minutes reviewing my diary and directions for the visits planned here. This is the Irish version of hospitality. God bless his departure."

Punti positivi: "Crew were helpful and very nice. However, as first experience flying internationally with Qantas wasn’t positive.. very proud to be Australian but their mechanical faults doesn’t help in customer loyalty."
Punti negativi: "Flight delayed due to mechanical faults for 4 hours. $15 meal voucher is not sufficient to cover the cost of proper meal. Airlines if allocating seats automatically should not put a female in between two males, not a very nice experience. No option to amend seat."

Punti positivi: "Crew were very accommodating to the needs to the passengers."
Punti negativi: "Limit the recline on seats to less of an angle in economy."

Punti positivi: "Crew always competent & professional"
Punti negativi: "Boarding was chaotic"

Punti positivi: "an amazing flying experience with pleasant crews who served their customers with hearts and their lovely smiles!"

Punti positivi: "Easy great flight. Good entertainment comfortable seats."

Punti positivi: "Crew were great - happy & fun. Seats 19B & C"

Punti positivi: "Always an enjoyable flight with a happy crew and comfortable flight"
Punti negativi: "Alot of the check-in consoles were closed when we got to Brisbane which is the only way to check if you can't do it on line."

Punti positivi: "On time and efficient"
Punti negativi: "More than a biscuit for lunch"

Punti positivi: "Almost everything."
Punti negativi: "Flying on 8 Jan is a time when there a lot of holiday makers heading home or perhaps just going on holiday. Lots of young children and a baby crying right behind me wasn't the most relaxing but I realise that nothing can be done about that."

Punti positivi: "The plane was on time. There was cool air circulating from the moment we boarded The breakfast, which consisted of cereal, milk and a small muesli bar was good. Sky News was played on the drop down screen"
Punti negativi: "The seats are cramped with very little arm room."

Punti positivi: "everything about he flight was perfect"

Punti positivi: "It got me from b to c"
Punti negativi: "Significantly delayed hoarding for non technical reasons. Food was decidedly average. Seat pitch is just tolerable."

Punti positivi: "Quick boarding and friendly staff"
Punti negativi: "Could not eat the in flight breakfast as both contained wheat (I’m coeliac)"

Punti positivi: "Food was nice, could have been a little bigger. Staff were friendly ... well, except one lady."
Punti negativi: "expected to need the Qantas entertainment app, so didn't pick up headphones from the terminal before departure. However, it was an older plane with seat back TVs (and less choice)."

Punti positivi: "Healthy airline food option, friendly helpful service, use of name and I'm on the bottom rung of ff status??"

Punti positivi: "Flight crew is great"
Punti negativi: "Didn’t like the the whole check in process. None of the system worked. Manual check in all the way and took so long. Not enough staff to service."

Punti positivi: "Service good"

Punti positivi: "IFE Snack - bacon quiche Service"
Punti negativi: "Stink The usual cramped seating Long wait to deplane"

Punti negativi: "Seated in middle seat next to a very large and very smelly person I could hardly move and certainly not attlempt to eat or drink . Airlines do need to address this situation with people who are large . Non existent entertainment"

Punti positivi: "Flight was delayed simply due to the poor positioning of the auxiliary power unit that is an acceptable reason for delay which shows absolutely poor operational management of the local airport operations"

Punti positivi: "IFE for such a short flight, headset free. Cabin crew were quite pleasant. B737-800 series (Next Gen.) is a nice plane."
Punti negativi: "Cramped. Lunch was that revolting beef & kale pocket (again!). Highest a/f of Tiger, Virgin & QF, which is fine if it’s worth it, which it most definitely wasn’t."

Punti positivi: "Fantastic Service On time Easy boarding"

Punti positivi: "Friendly staff, efficient processes, on time - and the only airline with a direct flight from Brisbane to Tokyo."
Punti negativi: "If only I could afford business class :("

Punti positivi: "It was a good and pleasant flight"
Punti negativi: "The food was not good and it was not enough"

Punti positivi: "Excellent flight - great from start to finish. Free wifi was a bonus! delicious afternoon tea"

Punti positivi: "I liked the service, the friendly cabin crews. The food was good. We had a bit of turbulence on the way but all good. Thank you QF"
Punti negativi: "On this particular flight, we had to wait like 30 minutes to get our baggage. Maybe because of the rain but otherwise all was good. Thank you QF"

Punti positivi: "Overall ok."
Punti negativi: "Ancient plane in bad need of a refurb."

Punti negativi: "cramped seats. a miniscule snack, with no napkin to clean up with"

Punti positivi: "Known quality and reliable service It was all right."
Punti negativi: "Entertainment is bring your own screen if you want to see the programme"

Punti positivi: "Comfort puntualità imbarco sbarco decollo atterraggio"
Punti negativi: "-"

Punti positivi: "Helpful service and comfortable seats"
Punti negativi: "Don't choose seats 9 A/B/C as there is a bulkhead and not window in this aisle (Boeing 737-800)"

Punti positivi: "Crew was amazingly helpful in all my enquiries"
Punti negativi: "All amazing nothing to complain about it"

Punti positivi: "Short flight . It's ok"
Punti negativi: "Seat"

Punti positivi: "Dinner meal"
Punti negativi: "Nil"

Punti negativi: "Seat in last row very uncomfortable"

Punti negativi: "Did not have any meal for the 2h45m flight"

Punti negativi: "Delayed Boarding and they didn't say anything."

Punti positivi: "Good meal - pasta"
Punti negativi: "Expensive flight"

Punti positivi: "Didn't eat anything over airline food as it was my 3rd flight to get home to Melbourne"

Punti positivi: "Loved the two cords in the seat behind me and the iPad idea"

Punti positivi: "- The kindness of the crew members - The food - The entertaining aboard"

Punti positivi: "Another successful mission with QantasI like the overall experience and the way that Qantas recognise my platinum status it's always a great pleasure to fly to mystically and internationally with Qantas"
Punti negativi: "I think the stream the in-flight entertainment is a bit of a cheat and then I should go back to providing entertainment those messages without a laptop or iPad"

Punti positivi: "Wine and speed of service was excellent. Friendly and approachable crew."

Punti positivi: "I liked that my baggage was returned to an address I gave the staff. However, my baggage was recovered and only delivered to me the Next evening at 6 p.m:(. It was most inconvenient as I had clothing For a graduation function I had to miss due to no baggage. :(:(:"
Punti negativi: "I was most surprised to have NO baggage to arrive in Tokyo Especially as business class priority baggage. Staff at baggage handling in Tokyo were extremely helpful But NO compensation was given to allow me to purchase Basic materials. I was yoke I can collect $80 at Sydney airport On return!!!!!"

Punti negativi: "Quick service"

Punti positivi: "Great service as always!"

Punti positivi: "Warm service, provide healthy high fiber choice of food"
Punti negativi: "I asked for some drink but it's not delivered until the crew started serving drinks to all passengers. I guess she forgot about my request. The aircraft is also a quite old one so entertainment facilities are not so updated."

Punti positivi: "Crew was great"
Punti negativi: "nothing stands out to be improved"

Punti positivi: "Crew was friendly and online entertainment system had a lot to offer. Online check-in does save time, it's a shorter queue & you just have to drop off your luggage."
Punti negativi: "Eithad charges for seat selection now! Not seats with extra legroom or any other perks. But any seat in Economy if you select it 24 hours before departure, anywhere from $25 to $45. Seat selection is free if flight departure is less than 24 hours away but available seats are all random."

Punti positivi: "787 no one cannot love it"
Punti negativi: "Maybe bigger seats with better privacy"

Punti negativi: "Paid for extra leg room seats and didnt get them"

Punti positivi: "Flight was ok"
Punti negativi: "Food, bus journey to the plane"

Punti negativi: "The plane (A330) was parked at outer parking position away from the terminal building. They kept us waiting inside the bus for almost 30min with barely working AC at 40+ degC. Once the bus arrived to the plane embarking was done via roofless staircase."

Punti positivi: "Entertainment and food were not bad."
Punti negativi: "The plane was an old aircraft, crew could have behaved more kind, and the plane’s seats need to be replaced they felt like sitting on cardboard."

Punti positivi: "It got me from a to b"
Punti negativi: "I'm just not going to go with Etihad in the future."

Punti positivi: "The flight was amazing"
Punti negativi: "The problem of the kids shouting and shouting one hour"

Punti negativi: "There was no complimentary toothbrush, and socks to wear like other international flights. To disembark from plane you have to go down stairs, which is not easy for seniors. And the same to board in the plane."

Punti positivi: "Not much to enjoy. Food was bread with hummus with cheese(?) pretty plain."
Punti negativi: "Seats were very slim and limited leg room. Balkhead did not offer much storage. Cumbersome to get in and out of easily. One of the poorest trip in my 63 country travels. Would not recommend Etihad to my friends."

Punti negativi: "Smaller leg room than other airlines"

Punti positivi: "Aircraft was very good"
Punti negativi: "Food very poor, staff mediocre"

Punti positivi: "A380 is a great plane to fly in, very roomy. Entertainment was good but could be improved by allowing access while plane is still on the ground. This is significant on these long haul flights as boarding commences about an hour before departure."
Punti negativi: "Boarding was confusing. The gate showed as "open" sometime before boarding actually commenced which was confusing. The seats have a very strange headrest thing you can't move which I found a bit annoying. Otherwise seat was good."

Punti positivi: "Good flight, punctual. A330 seating layout is great. Please keep using these planes."

Punti negativi: "Too much waiting in queues... Minimum of 2 hours of waiting, Too few counters."

Punti negativi: "My family was unable to get seats together."

Punti positivi: "I thought 11 thousand dollars for 2 of us to fly was way to dear business class there was not a lot of room. Was my own fault I thought I was going on a380 but I woukd think twice about booking again for that price not worth it."

Punti positivi: "The air staff were so good!!! So friendly and so attentive!!"
Punti negativi: "Nil"

Punti positivi: "In flight entertainment"
Punti negativi: "Air con too cold"

Punti positivi: "clean plane staff"
Punti negativi: "ice cold airport and flight. wore layers of cashmeres, a fur coat and hat, and blanket on my head-still froze."

Punti positivi: "Easy connections ,good flight ,food"
Punti negativi: "Check in at JFK took ages as the ground staff just didn’t bother about balancing queues versus available agents. One quueue moves fast and the other got stick . Some of the agents were novices After boarding some passengers couldn’t find place for their carry on a. They were rudley informed that they are carrying large carry ones and were threatened with deboatdong if they weren’t fast in finding alternate places for their bags"

Punti positivi: "cheapest fiar"
Punti negativi: "We have cancelled the trip on some personal problems online on kiwi.com, called twice also but till date no action is taken. Neither we got refund nor tickets got cancelled, eventhough we have cancelled tickets 3 days prior to start of our trip"

Punti positivi: "Spacious. Good food. Courteous most of the time."
Punti negativi: "A little chaotic during the boarding process. Would benefit from addressing issues before boarding as the flights are usually full rather than waiting till boarding time."

Punti positivi: "Cabin crew were cheerful n helpful"

Punti negativi: "Never goingvto book flight with eithad again. Very bad customer service at the boarding. Very rude, very bad attitude, very unprofessional. They have given very hard time while boarding at dfw airport. Never going to go with this airlines again."

Punti negativi: "Crew was not as attentive as Emirates Airlines."

Punti positivi: "1) the flight was not full which was a big plus 2) the universal charging at the seat, I didn't need a converter."
Punti negativi: "1) The sinks in 4 bathrooms were broken. People were still using the bathrooms although there was no sink. So people were not washing their hands which is unsanitary. 2) the food was not very good, nor the timing of it. Also sandwiches in plastic wrapping were distributed during sleeping hours and that was very disruptive. 3) the plane was older. 4) the flight was very expensive so I expected 5 star features and comfort, but it was only a 3 star for me."

Punti negativi: "Seat was too tight. No foot rest"

Punti positivi: "Gentilezza del personale"

Punti positivi: "The whole ambiance and atmosphere"
Punti negativi: "The length of the flight!!!"

Punti positivi: "La tappa da melbourne ad Abu Dhabi, aereo comodo Tutto in orario Lo scalo di circa 2.30 molto buono"
Punti negativi: "Il cibo non era molto buono L'aereo da Abu Dhabi era sconfortevole con i sedili molto appiccicati"

Punti negativi: "The worst airline experience overall. AVML food was requested but I have never had worst food than on this flight (ever in my life). The crew to abu Dhabi was Ok but I had the worst experience ever on the flight to Ahmedabad. I actually got yelled at by an air hostess because I accomodated an elderly couple to sit togather and I sat on next seat over. Not a common sense airline. The Abu Dhabi airport was hot as hell. Yes, inside the airport terminal was super hot, close to 90 degrees.... Emirates is far superior Airline than this."

Punti positivi: "Good media system. Great staff."
Punti negativi: "Bad food. No flying nannies. Layover was long."

Punti negativi: "Customer service in Abu Dhabi was terrible. The flight itself was average at best. It was nothing like I expected. I will not fly Etihad again."

Punti positivi: "The Crew was responsive and attentive."
Punti negativi: "The On Boarding process, a bit too many checks on the weight of Carry ons (7Kg)and Laptop Bag (5Kg), which was a big inconvenience and I never experienced with any other airlines and believe me I have flown on virtually every airline. The food options were limited and the crew ran out of food choices (Veg) fast."

Punti positivi: "The flight itself was actually just fine- comfortable even in economy."
Punti negativi: "My bag was delayed in Abu Dhabi. On its return, my laptop- that I had been forced to check- had been stolen... Not necessarily Etihad's fault, but so far their customer support has been almost non-existent."

Punti positivi: "Comfortable seats and neck pillows Good service"
Punti negativi: "Nothing to complain"

Punti positivi: "I didn't like anything"
Punti negativi: "My bags didn't make it. I had to sit away from my husband as someone had sat in his seat and clearly wasn't going to move. You now have to pay to get an exit row like budget airlines and I had to go two days without my bag. Total nightmare. Then I couldn't recheck in to change seAts online. Food was disgusting."

Punti positivi: "I like their perfect schedule."
Punti negativi: "I don't get non veg option. They don't provide blanket at my seat."

Punti positivi: "Beware of the etihad airport crew at Abu Dhabi. They are extremely inept. The gate agent lost my ID card needed to gain entry into a third country. Not only I had to miss my connecting fight from Abu Dhabi, was never put on another flight, but etihad also cancelled my return portion of the ticket all due to a mistake by their gate agent."
Punti negativi: "Beware of the etihad airport crew at Abu Dhabi. They are extremely inept. The gate agent lost my ID card needed to gain entry into a third country. Not only I had to miss my connecting fight from Abu Dhabi, was never put on another flight, but etihad also cancelled my return portion of the ticket all due to a mistake by their gate agent."

Punti positivi: "Good value for money. Everything was fine."

Punti positivi: "The flight was on time & the ground crew was courteous."
Punti negativi: "The food was just not appealing ,palak paneer barely had any paneer in it and the sandwich for snack was dry.when I wanted to use the bathroom there was a big puddle on the floor ,I asked the stewardess if it can be cleaned, she decided to bring 5-6 half empty coffee pots to the bathroom & proceeded to dump them in the toilet,after she was done with the dumping procedure she came back with gloves & some cleaner & shut the door to clean up the mess , after she came out I thanked her but she just glared back at me even though I had not left that mess there,I don't think I would be flying Etihad again."

Punti negativi: "Last two flights with Virgin Australia (not Etihad) were very late. Va decided to cancel my booking on my international connection even though I could make it. VA DID ALL THEY COUKD TO MAKE SURE I MISSED MY CONNECTION."

Punti positivi: "The comfort and elegance of the plane and seats. The genuinely kind nature and attentiveness of the staff from ticketing to flight crew to landing."

Punti positivi: "Everything except food. But a little more wide seats will be appreciated."
Punti negativi: "Food."

Punti positivi: "Food and entertainment are the two things I like about his airlines"
Punti negativi: "Comfort, economy class really sucks in this airline"

Punti negativi: "They took a lot of time for check in .. although i made the online check-in"

Punti negativi: "Stranamente ho trovato pochi film con una traccia audio in italiano. Altre compagnie (Emirates, ad esempio), pur non avendo una partnership con Alitalia, ha la traccia italiana disponibile per tutti i film che sono usciti anche in Italia"

Punti positivi: "2 of the bags arrived to chhatrapati Shivaji terminal , Mumbai with cross mark in them. And when we reached home and checked, 2 watches were missing from one of the bags"
Punti negativi: "Stolen luggage"

Punti positivi: "yes"
Punti negativi: "nothing"

Punti positivi: "On time and great crew"

Punti positivi: "my borden pass had no gate no"

Punti positivi: "comfortable seats, legroom,"
Punti negativi: "seat recline, food, offer lounge access"

Punti negativi: "Delayed. Sat on the airplane for over an hour after already being delayed 30 to board the plane."

Punti positivi: "The crew and the duration of the flight"
Punti negativi: "The comfort and the food"

Punti positivi: "Crew entertainment"
Punti negativi: "Seat cushions"

Punti positivi: "The only good thing about the flight was the crew."
Punti negativi: "I’m surprised there weren't chickens and goats flying with us. The seats were worn out and ratty. There was no where to charge a phone or electronics. No in seat tv screen so was forced to watch the tiny overhead screen of terrible tv shows and mediocre movies. I prepaid for a seat a head of time which was given to someone else. Also quite a bit of heavy turbulence the entire flight. Not ideal for an 8 hr flight. I’m lucky I brought an external charger and some xanax. Never again"

Punti positivi: "The positive attitude. The spirit of happy."

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "Nothing."
Punti negativi: "Most of the family were seating apart. I can't understand why?"

Punti positivi: "The kind staff made the flight more bearable."
Punti negativi: "No personal TV screens to watch movies, which would have been more acceptable if there were plugins at each seat to plug in personal phones/ipads/etc to help maintain battery. BUT THERE WEREN'T. Everyone's phones/ipads died a few hours into the flight and therefore had to stare at the wall for HOURS. I even brought my laptop to get some work done, but without a plugin to keep it charged, it died. In this day and age, for an overseas flight that is 10 hours long, to be this old old without updated features and without plugins, this is unacceptable. Flat out ridiculous. This plane was SO OLD and dingy. Just awful."

Punti positivi: "Food, Crew, and entertainment were satisfactory."
Punti negativi: "I opted to pay an additional $398 for seats just behind the bulkhead - that is, no seats directly in front of me - so that I could have extra legroom. The legroom was fine, as expected, but passengers were allowed to use that space as a corridor, keeping my wife and me awake all night. We were constantly being expected to move our legs as people passed by. I want my $398 back!"

Punti positivi: "Nothing"
Punti negativi: "Flight attendants are rude and nasty!"

Punti positivi: "Too many passengers, crazy lines and the food not great. Flight crew was friendly and helpful. Was great in terms of flight time. Flight arrive earlier than expect. Was smooth flight in terms of turbulence."
Punti negativi: "Food. I didn’t like my seat, was uncomfortable."

Punti negativi: "We waited on the check - in line for 3 hours because only 2 customer service reps were there to check-in customers. In 3 hours, only 2 people were assisted, causing us to miss our flight. I was traveling with my infant daughter on her first flight, I wasn't able to nurse her or change her. What a terrible experience. Are you working with American Airlines to improve their customer service? Surely, because you offer their flights in your site you support their practices. I just wanted a comfortable and reliable flight for my family. It's been very frustrating so far..."

Punti positivi: "Boarding was fast and efficient."
Punti negativi: "Takeoff delayed 1 hr entertainment system in my seat didn't work asked crew 2x to assist and they ignored me food was poor, I'd rather have a cookie and a bag of almonds"

Punti positivi: "Very pleasant crew"
Punti negativi: "Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together.... that could be understable only if ticket is purchased at the last minute, but that was not applicable to our situation..... we could not switch seats during flight"

Punti negativi: "Dinner was so so but nice and hot. The breakfast in economy class was awful. The apple and cinnamon cake had too much cinnamon and left an aftertaste. The yogurt and granola was ok but not everyone has a yen for either of them. The dried apple and berries were too sweet. All in all we found this meal to be unsatisfsctory. The staff had only the most necessary contact with us which was to serve and remove trays and garbage."

Punti positivi: "Excellent check in and access to plane food and entertainment great"
Punti negativi: "Bed seat too short for a 6 ft 3 in guy made for an uncomfortable night"

Punti positivi: "Crew was nice."
Punti negativi: "Turbulent flight, little leg room, old plane, delayed, no entertainment."

Punti positivi: "Good time for flight"
Punti negativi: "Tight, hot inside plane, no refreshments"

Punti positivi: "On time flight. Cheap ticket"
Punti negativi: "Rickey seats. When woman in row ahead got up our drinks spilled. No personal screens and small shared screen too far away. Online entertainment did not work. Special meal came frozen. Water bottle frozen solid and only as it began to leak on floor did I realize ice had broken bottle. really primitive."

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti negativi: "Old plane No outlet No screen No USB Poor food quality"

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti positivi: "Let’s begin by saying that this plane should not be flying anymore, it’s dated and doesn’t offer any type of comfort.n No entertainment, seats are extremely uncomfortable, my husband seat was broken and wouldn’t recline. Flight attendants were sloppy and never brought me anything I asked. I asked for lactose free meal and my breakfast was a yogurt... Not worth the price I paid for this flight... stay away!!"
Punti negativi: "Nothing"

Punti positivi: "The seats were more spacious than other airlines which we appreciated, and this was quite comfortable."
Punti negativi: "The overhead lights for reading were not working however, and we could not see the movie well from our seat so not being able to read was bothersome. The crew was nice but not especially helpful when we asked questions about the food and lights."

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Flight was on time."
Punti negativi: "Old aircraft, terrible food, practically no entertainment, narrow seats - although they were comfortable."

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti negativi: "6hours delay and no reimbursement. It sucked! Thank you."

Punti negativi: "Plane was old and dirty, seat pocket had junk in it. Seat was broken and couldn’t stay up. In flight movies were from few years back with a center tv and no head rest screen. Crew on overseas flights tend to be older in age and less tolerant..much better on continental on the same route."

Punti positivi: "Arriving on time"

Punti positivi: "Terrible. Old airplane, bad food, no entertainment. To avoid in the future"

Punti positivi: "The flight attendants were helpful and friendly. Short flight, so seats were good."
Punti negativi: "Food options are generally not good on American Airlines flights. This has been a beef of mine."

Punti negativi: "No individual screen. It would have been nice to know that beforehand. It was an unpleasant surprise."

Punti negativi: "American Airlines"

Punti positivi: "Crew updates during a technical issue investigation."
Punti negativi: "This plane is very small for an international flight, and it does not have the proper entertainment system for long flights. To top it off, the plane was very smelly; I got a headache because of it. We also had to return to the gate due to a technical issue and ended up leaving almost two hours late, which defeated the purpose of picking this flight over the rest as it was the one that was supposed to land in Milan the earliest. I will be careful next time I pick a flight to check what kind of airplane they're using. My assumption that international flights have the best airplanes seems to be wrong :(."

Punti positivi: "The individual screen options and wide variety to keep you entertained for the flight. Very clean. Staff very helpful kind and accommodating! Look forward to flying again with them."
Punti negativi: "Bathrooms smelled of urine by the end. Not really their fault that the passengers were filthy."

Punti positivi: "The flight left on time and arrived early.T"
Punti negativi: "This was by far the most turbulent flight I have ever been on. Perhaps it was due to the remnants of Hurricane Ophelia, but only toward the end did the flight become smooth. I am surprised that a better flight path couldn't have been chosen."

Punti negativi: "No power outlets in seats Poor viewing options off the 3 monitors Seat back was broken (when sitting up straight, it reclined on its own"

Punti positivi: "Crew was exceptionally lovely through delay except for lead attendant who spoke down to attendants and passengers alike (would refer to me in third person in front of me--asking attendant condescendingly "why is he here?"). terrible sense of service, spoke like I was a grade school kid in her class. Gate agent gave me last minute seat change which was very cool of her"
Punti negativi: "Plane is terribly old, has ashtrays and audio channels for entertainment. More importantly, mechanical failures at and after gate. Total delay of over 2 hours. My girlfriend flew this same plane and had even longer delays plus needed to divert In flight and turn around and land in heathrow on a mxp-jfk route (they were over the Atlantic). Problems continue for me 2 months later on this route and as a pattern it's incredibly unsettling. I'm questioning whether taking the return flight on a plane that's clearly begging to be retired"

Punti negativi: "Strange thing: my wife and I were in business class. The stewardess going down my isle said all dinner choices were already used up and I only had a choice of pasta or chicken. Later the stewardess went down the isle for my wife and she had all choices available! Weird. And the stewardess said this was as it was supposed to be."

Punti positivi: "We know it's high season, we got to Milan save. That's the main part, overnight flight so that was good we slept a little."
Punti negativi: "Boarding was a little complicated, somehow they couldn't pull or flights up. But the staff was very helpful. Sorry but the plain seating was very uncomfortable, food was so so! We didn't really the kids movie on the main screen ."

Punti negativi: "Horribly unfriendly flight staff"

Punti negativi: "Aereo vecchio"