Trova voli economici da Port Louis per l'Italia

"La miglior compagnia aerea Sempre una garanzia"

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti negativi: "Niente"

Punti positivi: "All good"

Punti negativi: "Food has declined significantly over the past few years"

Punti positivi: "generally good overall for a 14 hour long flight"
Punti negativi: "legroom could always be better for me......but this was similar to most other airlines"

Punti negativi: "The seats are a little tight and I paid for a bit of a larger seat. Next time I will upgrade for more room."

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti negativi: "All was ok just didn’t sleep to well on the long 8 hour flights"

Punti positivi: "The Seats are very Comfortable"

Punti positivi: "Entertainment was awesome. Lots of new movies"
Punti negativi: "Flight was 1 hr delay and we missed our connection flight. That was the most frustrating from the trip. Crew and aircraft was okay nothing special like I expected."

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti negativi: "Best flight ever. Everything was perfect . Best crew ,"

Punti negativi: "Nothing as such"

Punti positivi: "-New business class products -Good food, especially dessert -Good food selection -Good service -Great selection of entertainment -Lots of storage space"
Punti negativi: "-Seat adjustment was faulty -Crew gave wrong meal -Was unable to connect to in-flight Wi-Fi, system unintuitive and does not allow Skysurfers members to log-in"

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti positivi: "The flight was on time and the crew was nice."
Punti negativi: "The entertainment options and food were outdated and very much unpleasant. Probably the ground staff was careless, thus, they just broke my one baggage in that transit."

Punti positivi: "Loved the service and the movie options."
Punti negativi: "The food was just okay. It was pretty bland."

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti negativi: "Read the above. Completely incompetent and dishonest company"

Punti negativi: "Didn’t get to pick out seats and got stuck in a middle seat. No opportunity to change, even though I tried to do so a week before the flight as welll as once online check in opened."

Punti positivi: "Fabulous cabin crew. Found me celery sticks for my Bloody Mary."
Punti negativi: "Ran out of second meal option pretty quickly."

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti positivi: "Service was excellent"
Punti negativi: "Veg food needs to be improved in ROME-DUBAI Sector."

Punti negativi: "Food was pretty bad."

Punti positivi: "Excelleny"

Punti positivi: "Emirates is everything we can wish"

Punti positivi: "The food was amazing. The entertainment was amazing The boarding process was very seamless Everything was done on time"
Punti negativi: "Honestly, nothing. I was beyond impressed."

Punti negativi: "Water leaking into 52 and 53. Wet socks"

Punti positivi: "I liked the service provided."
Punti negativi: "Would like to see decent vegetarian food options. Also please introduce some variance in your menu. the menu has been the same in the last 3 flights."

Punti negativi: "Upgraded to "promotional" offer for business class. It was not the full experience. No lounge access etc. Though the flight part of it was great!."

Punti positivi: "Food was good when we got it."
Punti negativi: "Flight crew was horrible. They rarely picked up Trash and I had my call button on for 2 hrs before someone actually responded just for something to drink. They also continually bumped into everyone walking down the aisle as well as hit people with the food carts. They definitely need a lot more training. Not happy at all."

Punti positivi: "Horrible experience!!!!"
Punti negativi: "1. Emirates has only one piece option. With Laptop bag weighing about almost 5kgs, you are left with just 2kgs which the carry bag itself would weigh. Not sure, how Emirates is getting away with this discriminatory attitude, while rest of airlines do allow -Carry on + a personal item. 2. There is no check on the carry-on weight at SFO airport. While in DXB, they entice customer to buy all duty free and then when it comes to boarding, you will be 'shocked'. No more than 10kg allowed. 3. You will be directed to read instructions before boarding. Then the corruption deal starts...read point 4 4. The man will say, remove anything in excess of 10kg or pay extra luggage, knowing very well, that people buy duty free at DXB. 5. Once you start negotiating, then the deal-making starts... 6. I managed it. More on Facebook review..."

Punti positivi: "Lovely flight"
Punti negativi: "Nothing"

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti positivi: "Everything was very good."

Punti positivi: "Entertainment and space were great. Lots of options."
Punti negativi: "Crew seemed as tired as I did. The food could have been better for the price."

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Air Plan 380 is comfortable"
Punti negativi: "Delay in flight, for food there was in the menu to option, but actually only one available. The touchscreen was not responding well."

Punti negativi: "Boarding announcements weren’t clear and boarding was not separated by zone."

Punti negativi: "I specifically booked my flight with emirates as I prefer their service,food,staff,seating and entertainment and was instead told once I arrived at Auckland airport that we were instead flying with qantas . Not impressed that we received no email or contact to inform us of this beforehand . The service itself from qantas was not bad but again some sort of notice would have been nice ."

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti negativi: "Takeoff was a bit delayed, but the biggest problem is that we waited over an hour for our bags in Newark."

Punti positivi: "On time and Crew was helpful otherwise"
Punti negativi: "We had to negotiate with passengers to get our children together as we had been allocated scattered seats It is very irritating to see that you need to pay extra to get your seats in advance which is like any other budget airline, not expected of Emirates"

"Swiss!"

Punti positivi: "The crew was super friendly and attentive. Best in flight service I have received in a long time."
Punti negativi: "The plane doesn't have usb ports to charge the phones, and as there are no screens or anything else, make sure you bring your battery pack."

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "Service was excellent"
Punti negativi: "Carry on baggage size misleading"

Punti positivi: "The crew was very professional and helpful. If you travel Business Class it is very pleasant. But if you are traveling Economy the boarding management and economy seats suck! Many people were complaining about how narrow the economy seats are on the A320/330 aircraft."
Punti negativi: "Swiss has finally done it! If you are a person who is large framed, around 225 lbs or higher you will not fit into their economy seats. I'm quite athletic and not obese but large framed (ex- football player), I could not sit squarely in the seat as my hips were severely pinched. Misery :("

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Punti negativi: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."

Punti positivi: "The seat was ok, I paid $ 115 per Trip ( total of $ 230) just to sit at the emergency exit to have some leg room and then I am sitting next to the bathroom and people stepping on my feet because they tend to hang out around the bathroom."
Punti negativi: "The flight attendant not wearing perfume. Food was very poor to say the least."

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti negativi: "1.5 hour delay departing put a slight damper on this flight but otherwise it was fine."

Punti positivi: "Very nice crew. The flight attendant brought me a second dessert after I raved about it (excellent strawberry mousse!) Warm croissants and bread for breakfast! The even came with seconds. Yes! Delicious Easter eggs on both flights. Good selection of movies"
Punti negativi: "The width of the seats. Tricky to have that elbow rest, it is you or your neighbor!"

Punti negativi: "The flight was delayed by more than two hours leaving from Delhi to Zurich and by more than an hour leaving Zurich to Chicago. The service on the Delhi Zurich flight was minimal, inflight entertainment did not work in spite of the crew trying to reset, the bathrooms were AWFUL!"

Punti negativi: "We were happy with everthing"

Punti negativi: "This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!"

Punti positivi: "Crew was kind and gracious."
Punti negativi: "Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster."

Punti positivi: "There was an abundance of drink carts and dining options, snacks. Thank you!"
Punti negativi: "Some of these planes need improved entertainment systems. Half did not work."

Punti negativi: "nothing"

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "The space of the seat is wide. Nice chocolate."
Punti negativi: "First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking."

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Left on time. Quick flight."

Punti positivi: "There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face."

Punti positivi: "Best trip ever, flight crew fantastic. Great hospitality from the crew, pleasant and very personable. Will definitely fly Swiss Air again."

Punti positivi: "Missed this flight because the first one was late"

Punti positivi: "Safety"
Punti negativi: "Small seats only 2 bathrooms,"

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "Good and fast service"
Punti negativi: "The size you allow for the hand baggage is insufficient"

Punti positivi: "100% the best flight experience I've ever had flying. Wish I flew to Europe more so I could fly with Swiss more often. Thanks!"

Punti positivi: "flight left on time as schedule and the flight staff was absolutely courteous."

Punti negativi: "The airline changed a seat reservation after I paid for it. The Swiss support staff told me on the phone they would call me back. They never called back. I called again and was told the seats are changed and I can’t do anything anymore. The return flight seats also disappeared from the reservation. I had also paid for it. The support staff when I called again put back the seats for my return flight. I tried to check in online. Not working. Tried at least 50 times. Not working. Called the support staff. They told me to call the check in support center. I called the check in support center at least 50 times where mi was told the staff are busy and could not answer the call. I called at 6:00am next day where I was told by the check in support staff that my ticket had an issue which they did not know exactly what was the issue but prevented me to do a check in. I drove more than 2 hours to the airport where finally I could check in but I was told that my return flight seats had disappeared again. They managed to put them back again. I hope this time it’s finally ok. The support staff on the phone told me I could get reimbursed for the seat reservation I had paid for for the on going flight. The Swiss staff at the airport told me there would be no refund. Swiss is terrible"

Punti positivi: "Overall excellent. Full professional and caring staff and company."

Punti positivi: "We flew Miami to Zurich, then Zurich to Rome. The international leg was awesome. The intra-European flight was less impressive. We “self-boarded” which was new to us - and wasn’t explained. The seats were smaller and there was only the drop down screens for every 2-3 rows, but otherwise, for a less than 2 hr flight, it was fine."
Punti negativi: "Boarding wasn’t fully explained for those of us who are not Swiss or German. I slept thru “lunch,” which apparently was a sandwich - but that’s more than many American airlines provide you on similar flights!"

Punti positivi: "Swiss Air is very nice, planes are clean, snacks on board were fantastic!"
Punti negativi: "Why the ridiculous amount of money to check a small bag? For this reason, I would not fly Swiss Air. My fancy sandwich was not worth CHF 50."

Punti negativi: "My seat was semi-broken, it was in constant state of reclining."

Punti positivi: "Just like everything else the Swiss do, our Swiss air flight was like a well oiled machine. Very friendly crew, very good meals, lots of creatures comforts; blankets, pillows, headphones, warm washcloths in the morning. Great overall experience."
Punti negativi: "The seat room is every bit as tight as any other airline, so if you're tall, and flying an overnight, upgrading to a seat with leg room might be worth the extra cost. Select your roomy seat early - they go fast!"

Punti positivi: "Swiss is always a tad nicer than the alternatives"

Punti positivi: "Nice sandwich and chocolate."

Punti positivi: "A snack was actually served on board! With a beer if desired."
Punti negativi: "Change of planes at gate produced some boarding confusion."

Punti positivi: "The crew members were professional and we really appreciate their high quality of service. Love the food and we enjoyed the wide selections of entertainment that was provided."
Punti negativi: "N/A"

Punti positivi: "Thank you for the sandwich!"
Punti negativi: "Nothing!"

Punti positivi: "The flight attendants are great and their aircraft are very clean and comfortable. I especially appreciated the request for passengers to raise their seat backs during meal times."

Punti positivi: "EXCELLENT LEG ROOM"

Punti positivi: "The crew was entertaining and pleasant. The flight was short and easy."

Punti positivi: "Snack offered was tasty"
Punti negativi: "No USB charger in seat"

Punti positivi: "good service"
Punti negativi: "late in departure"

Punti positivi: "Best flight crew experience ever"

Punti positivi: "Everything was great :) food is good, crew is perfect"

Punti positivi: "We were worried based on negative reviews on SWISS we had read prior to our trip, but they were WONDERFUL!! We flew coach from MIA to CRETE, two stops and 13+ hours of flying. The seats were as roomy as coach gets, but comfortable, reclining further than Delta or AA in my opinion. The food, drinks and snacks never stopped and were tasty!! Including a delicious Swiss chocolate a the end of your flight! They were so attentive! The attendants were all kind and polite. In fact, we had someone sit in front of us on our flight home who culturally didn't bath/wear deodorant and VERY malodorous and we asked the flight attendant if we could move. As soon as everyone boarded and she found two open seats for us, she moved us right before take off and we had a wonderful, great-smelling 10.5 hour flight!! LOL"
Punti negativi: "There seems to only be 4 (plenty) bathrooms right in the center of the coach area of the plane, but with the flight attendants constantly serving drinks and food, you really had to time it so you could get to the bathrooms when they weren't in the aisles. Trust me though, this is hardly a negative and I will happily fly SWISS over and over!!!"

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "Fligh on time."
Punti negativi: "The food on board."

Punti negativi: "Nothing could have been better. Turkish airline is the best and the VIP loung is heaven on earth !"

Punti negativi: "1 hour delay due to weather"

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti negativi: "No Free WiFi in the airport, and the salad on the plane was taste-less. There was not entertainment device on the plane."

Punti positivi: "Specially food service and also boarding"
Punti negativi: "They checked carry on again even you passed from the counter I felt very bad about this"

Punti positivi: "Food is really decent in economy. Good portions and variety."
Punti negativi: "Leg room seems tight compared to other airlines."

Punti positivi: "Boarding in time"
Punti negativi: "Selected food was not provided, old airplane, no entertainment"

Punti positivi: "Entertainment options good"

Punti negativi: "Waitwd 1 hour"

Punti negativi: "Unable to select an aisle seat on second leg of trip from the check-in counter. Also, unable to book miles on my Lufthansa or United frequent flier"

Punti positivi: "I had a very good experience with Turkish Airllines! crew was very friendly and excellent."
Punti negativi: "None"

Punti negativi: "Please don’t be black and travel with Turkish Airlines. They are rude and racist. Over booked flights, chances of missing connections. My son ranged the bell to ask for water. When the hostess came, she spoke to the white lady sitting next to him, the person told her it is not be that ranged it is him. He wants water, she walked away did not speak to him and never gave him the water. The only food they served was pasta. If you don’t eat that no other options. They will pump you off a flight that you purchased because they are over booked and expect you to be ok with it. No customer service at all."

Punti positivi: "Nothing"
Punti negativi: "Unconfoetable seat for business class. No priority for boarding in business clas. Old plane."

Punti positivi: "Rapidly becoming my airline of choice. Great service, comfortable and on time. Relatively new fleet and not cramped. Puts other national carriers (including BA) to shame"

Punti negativi: "From more than 1h layover to 5 minutes."

Punti positivi: "Confort"
Punti negativi: "Took them too long to pick up the trash ..."

Punti negativi: "I didn’t like being in a middle seat"

Punti positivi: "My experience on Turkish Airlines exceeded expectations. Boarding was smooth and the flight was on time. Service was excellent and staff professional. The crew was courteous but the hostesses could try smiling a bit more. Their courtesy was appreciated but it felt very methodical, more of an obligation and not spontaneous. The pilot did a great introduction and gave information about the trip. Also the plane toilets were clean compared to other companies. I expected to see a wider selection of more recent and award winning movies. Will definitely fly Turkish Airlines again."

Punti positivi: "Boarding was smooth. Staff friendly. Great selection of movies."
Punti negativi: "Dinner was really poor experience. However I guess it is a matter of taste (pun intended)."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Food was cold"
Punti negativi: "When i ask for help no one came"

Punti positivi: "Same as the first flight. Entertainment is good, foods good, crew was nice, USB charging is great."
Punti negativi: "Kinda annoyed that it was a two prong plug for the headphones. It was super hot and I couldn't rest. Not a lot of space beneath seat in front for personal items."

Punti positivi: "Food and staff were good."
Punti negativi: "The seats were tight when the person in front leaned all the way back. His or her head was practically in my lap forcing me to lean back, to the annoyance of the person behind me. All was fine after the meal when everyone leaned back."

Punti positivi: "Confortable, great food, great crew as normal."
Punti negativi: "The crew normally would get five stars for being super friendly, but they seemed a bit more like staff on other airlines this time around."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "I like Turkish Airlines they have great service. Very good entertainment."
Punti negativi: "I was flying from Skopje to Istanbul I got only one hour between the two flights and it was difficult to convince them to let me go through the business line so I can catch my flight to LA."

Punti negativi: "It was hot and the served the food very late. Passengers were all hungry and complaining."

Punti positivi: "The food and amenities were nice"
Punti negativi: "Customer service was bad when checking in, the flight left late from LAX, almost made us miss our flight from IST, my friend's luggage was lost."

Punti positivi: "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
Punti negativi: "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"

Punti negativi: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."

Punti positivi: "Crew."
Punti negativi: "Too many ads and promotional messages, not letting to use entertainment system much."

Punti positivi: "Super friendly staff, lots of real food to eat, travel kits including slippers and tooth brush, like a throwback to when flying was fun."

Punti positivi: "Food was great"
Punti negativi: "Took long time to board. Entertainment system showed no content."

Punti positivi: "Very nice crew and not at all crowded flight, also the flight was extremely fast."
Punti negativi: "Very loud plane so that I couldn't watch a movie and understand the audio."

Punti positivi: "Food is bad.no other word is fitted. All the rest is good."

Punti positivi: "The crew were amazing.. very helpful and accommodating! The food was also 5 stars, and the entertainment was great! Enjoyed every minute of it!"
Punti negativi: "Boarding was not really done according to groups A, B, etc, but it was only a small holdup.. really nothing much at all :) Comfort was great, although a little more leg room might have been nice. But again, not a really big deal!"

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "The window seat"
Punti negativi: "Nothing"

Punti positivi: "Amenitied were great. We even arrived significantly early."

Punti positivi: "I enjoyed my flight over from Atlanta to Istanbul. Everything was timely and clean."
Punti negativi: "I wished that I would have talked to my flight attendant about the man that sat next to me. His body odor was so hard to deal with for a 10 hour flight and his constant getting up to go use the bathroom."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "Courteous staff.istanbul"
Punti negativi: "Istanbul airport is dirty, bath rooms smell. Food m shopping is good"

Punti positivi: "As good as long flights can be."
Punti negativi: "Nothing."

Punti positivi: "Standard business seats for short distance. Roomy seats ( business class) . Good service with breakfast."
Punti negativi: "No entertainment system in seat"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "The ticket was overbook. I ended up with no food on the plane because meals was not enough. There is no usb ports in both planes."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Incorrect carrier! I missed the flights because of them !!!"

Punti positivi: "Entertainmet"
Punti negativi: "Food and rounds for drinks"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Very good customer service on flight. Love the way they treat their customers."
Punti negativi: "Was surprised by the $60 fee to check in a bag. I know i bought this through kayak, but it would have been nice to have told that up front, and even further, if they had let me check 1 bag for free like everyone else."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Thanks Lufthansa for amazing service!"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "I was trying to extend my ticket but no one was answering my call last 2 days so I misssed my flight no refund nothing"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Can not fault anything"

Punti negativi: "The boarding gate has too little space and was chaos."

Punti negativi: "Voli in ritardo"

Punti positivi: "I liked that the attendants rushed through a beverage service with the little time they had - didn’t make it to us, but they were trying their best and I very much appreciated their effort."
Punti negativi: "The boarding process is poorly controlled and kind of unpleasant"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "the flight from Frankfurt to Chicago was delayed by an hour. we have missed our connecting flight to Omaha. We were at the gate 8 minutes prior to departure, but United closed the gate right before our noses. Not cool. Horrible experience. My guess is that United has given our seats to someone else. After all United did the same thing to use once before. We will not travel United/Lufthansa again."
Punti negativi: "nothing"

Punti negativi: "Flight late"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Everything especially the food and the friendly stewardesses!N"
Punti negativi: "Nothing"

Punti positivi: "Comfort, flight on time."

Punti negativi: "Troppo freddo"

Punti negativi: "Manchester Airport couldn’t organise a bus to take us off the plane. Stuck on a landed plane for ever."

Punti positivi: "Some of the food was hot Good movie selection Peesonal entertainment screen"
Punti negativi: "Some food was not hot No extra breat was offered No air conditioning for most of the flight, ...disaster No earphones for the first hour and the last 30 min"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "comfortable seats"
Punti negativi: "Food was small portion, roll was chilled, not warmed up. There was NO snack in the middle of the flight, breakfast was very unhealthy, all sweets!!!"

Punti positivi: "We originally paid for seats a month before and were told to move seats because the plane was full. Plane was not full. Would like refund."
Punti negativi: "Customer service"

Punti positivi: "Lufthansa is an efficient operation."
Punti negativi: "1. The comfort in economy class was insulting and horrible. I am 6'3", 175lbs and was trapped in one uncompromisingly uncomfortable position for 8+ hours. Torture is a word that comes to mind. If I were a smaller sized person, 5'8" or less, perhaps this may be acceptable, but for anyone over 6'. forget it. You must pay loads extra to be given a respectable seat. I am hopeful that I don't develop a blood clot from this flight. This lack of room is a seriously dangerous situation for many people on long-distance flights. 2. The seat recline feature added further insult to the mix. Once airborne, the lady in the seat in front of me sent her seat into what was left of any personal space or legroom I had. The video screen on the setback in front of me was literally 6" from my face now. Several people who were also of taller size complained, one was so adamant about retaining his space that he fought verbally with the lady in front of him, and eventually a stewardess had to be called. My wife complained on my behalf, and was able to get the lady in front of me to reposition her seat, but eventually, I noticed it somehow found its way back to recline again. I know Lufthansa is not alone with this predicament, but something HAS TO BE DONE to fix this huge problem with air travel. 3. The food on the flight to Germany was way better than the return trip. The meal consisted of mushy carrots, greasy mashed potato-like side, and a piece of OK chicken smothered in 'Murican BBQ sauce. I was insulted. Lufthansa had been better than this in the past. Oh, and the dinner roll was so dry and crumbly, it could have been weeks old. The snack before landing was called pizza, but I wouldn't call it that It was a bunch of tasteless dough, a little bit of tomato like sauce and a smattering of cheese. I wish Lufthansa would stick to what they do best; German-influenced food. Be true to who you are. Most people I know love German food, and I always have looked forward to LH food selections. Not now."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Staff were nice and friendly."
Punti negativi: "The plane was dirty. The seatback was not clean, and the tray table was stained. The 9-hour flight did not have any USB ports or outlets for charging. The touchscreen did not work well, and my seat would not move forward or back without me pushing or pulling it. This"

Punti positivi: "Crew. Meal good too."
Punti negativi: "Bus rides to aircraft at Frankfurt"

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "Exellent and smooth flight, thank you."

Punti positivi: "Flight was on time, plane was clean, food was good, entertainment worked (except WiFi, but I didn't need it anyways)"
Punti negativi: "One crew member oversaw me several times when distributing beverages because the gentlemen next to me ordered two, and she assumed he's ordering for me (which he didn't). She explained herself, but didn't apologize but made it sound like it was my fault. When I ordered 2 beverages (wine and water), she said she doesn't have time to hand out two beverages to each passenger."

Punti positivi: "puntualità"
Punti negativi: "sul boarding elettronico su Kayak di inserire anche il gruppo di imbarco"

Punti positivi: "The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient."
Punti negativi: "Food could have been better"

Punti positivi: "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."

Punti negativi: "To arrive on time"

Punti positivi: "crew was great ,seats was better than good"
Punti negativi: "nothing"

Punti positivi: "Lufthansa crew very professional"
Punti negativi: "More upgrade to be available"

Punti positivi: "Every thing"
Punti negativi: "Nothing"

Punti positivi: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Punti negativi: "flight was delayed, 2nd Austtian flight delayed in the same day"

Punti positivi: "Puntualità"

Punti positivi: "That we landed in the end"
Punti negativi: "More communication to passengers when there are so big delays (almost 2 hours)"

Punti positivi: "puntualità e serietà"
Punti negativi: "mangiare"

Punti negativi: "Staff is not friendly, does not offer assistance or ask if you need anything."

Punti positivi: "Tutto ok ottima precisione"
Punti negativi: "Io credo che è tutto ok"

Punti positivi: "Comfortable seat."
Punti negativi: "Quality of red wine"

Punti negativi: "Inside the plane everything was great and the floght atendants were very nice, however in check in I was teated very poorly"

Punti positivi: "It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight."
Punti negativi: "The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like."

Punti positivi: "Talmente poco che questa linea la sto scrivendo solo pet arrivare ai 50 caratteri richiesti"
Punti negativi: "Shit happens: i guasti tecnici possono accadere, è nella natura delle cose. La professionalità è sapere come gestire guasti e disagi delle persone. Ecco, Austrian semplicemente non lo sa. Il volo, già in ritardo di mezz'ora - strano - all'altezza di Graz deve rientrare a Vienna per guasto, dicono, all'aria condizionata. Ci dicono che ci daranno informazioni al gate. Può capitare, naturalmente. Solo che: - le informazioni non le danno al gate, ma allo Starbucks dell'aeroporto, senza avere aspettato e neanche avvertito tutti i passeggeri - ci dicono che nonostante i mercatini natalizi ci hanno trovato comunque un hotel, facendolo un po' pesare, mentre è loro dovere, siccome il volo è ritardato al giorno dopo. Peccato che l'hotel è a 120 km e loro non hanno trovato il bus per il trasferimento (incidentalmente, anche questo è da norma di legge un loro dovere...) - alla fine come assistenza in termini di generi di conforto commisurata alla durata del ritardo, 10 ore, il tutto si è ridotto ad una bottiglietta d'acqua e un kit toilette per il mattino. In ragione della distanza degli hotel disponibili siamo stati invitati pressantemente a passare la notte nel terminal, ma: - nessuna assistenza. Dopo i controlli di sicurezza neanche una bottiglietta d'acqua, neanche un voucher colazione, neanche qualche coperta o cuscino per dormire meglio sulle scomodissime sedie/divano. E neanche uno scusate. - nessuna reazione alla possibilità di apertura della business giunge: è chiusa e non la riapriamo per voi. Neanche per farvi dormire un po' meno peggio. - nessuna specifica informazione ai passeggeri sulla evoluzione della situazione - siamo stati abbandonati a noi stessi, in sostanza Violazioni multiple e ripetute del regolamento CE 261/2004. Ma pagheranno, eh, se pagheranno..."

Punti positivi: "In particolare, nulla. Posti piuttosto stretti, tempi lunghi di imbarco, personale cortese ma nulla di più"
Punti negativi: "Comfort? Una bottiglietta di acqua naturale da 25 cc. Giusto per non potere dire che non hanno dato nulla. Volo brevissimo, cmq in ritardo di mezz'ora, imbarco confusionario. C'è stato poco da salvare."

Punti negativi: "Ritardo da piu di un ora con avviso solo parziale del ritardo"

Punti negativi: "È la stessa Lufthansa che decide i voli ed i loro collegamenti. Se non sono in grado di garantire un volo dovrebbero rivedere gli orari."

Punti positivi: "Even on this short 1-hour prop flight they do have average service and pass out Swiss chocolate."

Punti positivi: "Nothing!"
Punti negativi: "Austrian Airlines cancelled my flight with no notice, technical difficulties. Woke up before 5 am and went to the airport to find out, then waited in line for two hours to get re-booked on a flight the next day. Really poorly done. No compensation. Would not recommend Austrian Airlines, ever. -Mark Cox"

Punti positivi: "Nothing so far"
Punti negativi: "Our luggage did not make it in a 2nd flight. We had to fill out many many many oaoers st Odessa airport It took 1,5 hours & our ride to hotel did not wait for us & left. Some other taxi driver gave ya a ride & charged ys $50 rather than $20 that ya the cost of our reserved ride. When we got to our hotel, we had to pay $20 for the transfer to hotel even though he left. Now we have no toothbrush or any change of clothes & hopefully we will get our luggage tomorrow after 2pm"

Punti positivi: "continium of previous service provided"

Punti negativi: "Missed the connection because the flights were booked too closely together. Then had to wait 7 hours in the airport for the next flight. It only takes 4 hours to drive there but I don’t have a car."

Punti positivi: "next leg of journey- was delayed three hours and NO one was able to reschedule flights"
Punti negativi: "That flight was delayed for three hours! Causing me not to be able to make connecting flight. No help in Vienna."

Punti positivi: "Timing flight people working very nice and hospitality"
Punti negativi: "Na"

Punti positivi: "Short flight and got a snack"
Punti negativi: "Boarding was a hassle"

Punti positivi: "volo cancellato dirottato con swiss via Zurigo."

Punti positivi: "Efficient boarding from bus. Friendly crew. Offered soft drink and coffee as well as choice of 2 snacks. No entertainment as such a short flight. Clean, modern plane."

Punti positivi: "Very friendly staff"
Punti negativi: "we had some delay, and they did not inform us at all how long this will take. so this is something ot work on."

Punti negativi: "The airplane came late, delaying our trip. Despite that, the luggage would not come, and the claims office was ridiculous (despite of the destination being within 1 hour of drive from the airport, it took us 24 hours of our short vacation trip to deal with luggage). It seems that LH has these problems regularly, and they don't seem to care; I guess we'll have to try someone else to avoid suffering the same problem every time. The employees already knew the luggages are in a mess, and so were the claims. When taking LH, we have to accommodate luggage delay into our planning."

Punti positivi: "Great flight. Was long but made nice by staff/crew and entertainment options."

Punti positivi: "The flight was fast and conftable"
Punti negativi: "I didn’t get my food"

Punti positivi: "thanks for the trip. all the way was fast and comfortable)"

Punti negativi: "They cancel the flight without letting me know!"

Punti positivi: "The service. Very attentive staff."
Punti negativi: "Nothing!"

Punti negativi: "Anche oggi 20 minuti di ritardo"

Punti positivi: "Le hostess fantastiche"
Punti negativi: "Il ritardo di 1 ora"

Punti negativi: "Food part was missing."

Punti positivi: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful."

Punti positivi: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"

Punti negativi: "same"

Punti positivi: "The crew was very very nice and flight was very quick."
Punti negativi: "No entertainment at all, music nor tv :/"

Punti positivi: "Left on time - arrived early"
Punti negativi: "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."

Punti positivi: "The food and service were fantastic!"
Punti negativi: "If possible, perry there could have been entertainment on the plane."

Punti positivi: "la pulizia degli aerei, la cortesia del personale di bordo."
Punti negativi: "i prezzi sono alti."

Punti positivi: "Flight was on time ,"

Punti positivi: "Left on time, exit row seats and a simple, yet adequate meal. The beverage cart came by a few times."
Punti negativi: "No tv, maps or entertainment at all."

Punti negativi: "The gate of flight was changed 2 times in short period, that's why i lost my plane. No possibility if rebooking the flight, only buying a new ticket for 700€. Crazy!"