Trova voli economici da Palermo per l' America meridionale

"Perfect….!!!"

"Swiss!"

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Crew was very nice and responsive."
Punti negativi: "The flight was so hot. No personal air controls. Economy was horribly small."

Punti negativi: "Wider seats,"

Punti positivi: "The food was great and the crew was very friendly."

Punti negativi: "I could have used USB charging station."

Punti negativi: "My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc"

Punti positivi: "The flight was ok, nothing special."
Punti negativi: "The landing was a little rough, we took a bit of turbulence and it was not pleasant."

Punti positivi: "Best food I've ever had on an airline! Great flight. Not too full."
Punti negativi: "Arm rests didn't lift all the way up on the plane."

Punti positivi: "Crews was very good and helpful."
Punti negativi: "I have to pay $100 at the airport for my second bag, which was a total surprised to me. Because when the question of how many check bag came up and I put in 2. There should be a warning come up that it will be extra charges for the second bag."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "good availability of food"
Punti negativi: "seats did not have much space at all. Legs constantly squished and there was no room to move them the whole trip. not much movie selection available."

Punti positivi: "See above."
Punti negativi: "Hard to see monitor for films and to hear through earpiece."

Punti positivi: "There wasn't much that stood out as likable. The food was pretty good."
Punti negativi: "The plane was too hot. I asked multiple times throughout the flight for the temperature to be reduced, and it was not. I was wearing light jeans and a short sleeve shirt, and I was sweating all flight. Each time I asked throughout the duration of the flight, I was told it take a while for the temperature to decline. It's one thing to be uncomfortably warm on a flight; it's another thing when the flight crew lies to you. Further, I was not the only one to request that the temperature be reduced. This made an 11 hour flight particularly miserable."

Punti positivi: "Food service is adequate."
Punti negativi: "Standard complaint, but economy seats are way to squeezed in!"

Punti negativi: "Swiss would not let me get off at Zurich tonavoid a 6 hour layover. After the layover the flight was delayed to Malone’s a, causing me to miss my bus and making a total of 24 hours travel time. Disgusting mz"

Punti positivi: "Ground Staff (your frontline) were welcoming The seats are most comfortable, the cabin immaculately clean, the Staff polite, helpful and efficient. The flight was smooth including takeoff and Landing Thank You All"
Punti negativi: "Have no complaints."

Punti negativi: "К сажалению,мне испортили отпуск. Был утеряны мой багаж. Я вынуждена 3 день ходить по магазинам и тратить свое время на отдых,покупая необходимые вещи,те, что необходимо для отдыха. Я потеряла три дня отдыха. И до сих пор я дожидаясь , сижу в квартире и не знаю когда он прибудет. Я крайне не довольна To the planting, I was spoiled vacation. My luggage was lost. I have to go shopping for 3 days and spend my time on vacation, buying the necessary things, those that are necessary for recreation. I lost three days of rest. And so far I'm waiting, sitting in the apartment and I do not know when he will arrive. I am extremely unhappy"

Punti positivi: "The Boeing 777-300ER is ether new and clean."
Punti negativi: "Seating was super tight. Once the person in front of me declined their seat the screen of the inflight entertainment system was right in front of my nose (no, my nose is not particularly long). I’ll consider flying Lufthansa or United next time - even if It required a stopover in Frankfurt or Munich."

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti negativi: "Boarding terrible just one mass confusion, Flight was one hr.late as of today I am still missing my 4 pcs of luggage."

Punti positivi: "The attendants were very pleasant and the food delicious"
Punti negativi: "A bit cramped in economy"

Punti positivi: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."

Punti positivi: "Booked a flight to Europe. Online check in easy. Luggage dropoff at JFK had no line for online check in. Flight was on time, my luggage arrived in my final destination fine (had 1 transfer). Crew was efficient and attentive."
Punti negativi: "Spaces for seats in the economy class are shrinking. With Swiss Air, seems more so as the seats recline quite a bit which is of course good for an 8-9 hours flight. However if the passenger in front of you reclines their seats, you absolutely are forced to recline yours immediately, otherwise no one will fit. Flight attendants have to ask passengers to put the seats back from reclining during meal service so people can open the food tray and are able to access it, that is how much the seats tilt."

Punti positivi: "Everyone was very friendly and helpful. They were all multi-lingual and ready to help foreign travelers. The food was good. The plain wasn’t overstuffed with people - actually there were enough open seats that everyone could have a little extra space. Will always check Swiss Air first for international travel."

Punti positivi: "All went fine and the crew friendly. 12 hours from Switzerland to Sao Paulo is extremely long time to sit in an airplane, but temperature and air were fine and the flight was without delay."

Punti negativi: "Delay"

Punti negativi: "no light over my seat and I reported it before the plane took off. the plane was old, the entertainment system not as expected - really poor"

Punti positivi: "Everything is great when flying Swiss. From online checkin to boarding and throughout the flight. Thumbs up to Swiss. Simply a delight."

Punti positivi: "The fights themselves were nice, the crew was pleasant and the dinner itself was a very nice surprise"
Punti negativi: "Wow what a cramped space- the minute the person leaned their seat back I had no room and I'm a fairly small pElson. The seat in front of me was almost literally in my lap I couldn't open my tray on their seat back unless they sat up to eat"

Punti positivi: "Friendly staff"

Punti negativi: "This plane was better."

Punti negativi: "Seats too small/legroom."

Punti negativi: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."

Punti positivi: "This time I was really happy with almost everything. All crew members were nice and friendly. The food was tasty and plenty. The craft was clean and specious On line check easy and smooth. I paid my extra luggage online too for cheaper then in airport"
Punti negativi: "My tv didn't work at the beginning but after the crew member reset it everything was perfect Thank you Swiss! ❤️❤️"

Punti positivi: "The food provided and the service was excellent."
Punti negativi: "The space between the seats are super small and uncomfortable. For a long flight you can barely sleep and your legs hurt after a while."

Punti positivi: "Very good service in business class"
Punti negativi: "They lost our luggage and after filing claim we have not been notified for 16 hours"

Punti positivi: "The Swiss personnel both on board and off (check in) were courteous, efficient and very nice."

Punti negativi: "Major delay"

Punti positivi: "Its on time"
Punti negativi: "They trick u, from one way the take ur carry on when u come back they say u have to pay for it. The person that were giving me boarding pass she was very mean she asked a guy the guy was tottaly stupid he was acting like he is the owner of swiss airline"

Punti negativi: "Hi, my flight was delayed for more then 20 minutes and I had next connection flight in short period of time. Even that they now that I will lose next connection they didn't wanted to change my flight to previous flight and they DID had extra seat in a plane."

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti positivi: "At list 2 attendants were extremely not polite . Air condition was turned on 2 minutes before landing . To collect food plates from passengers took more then 2 hours . When passengers asked attendants, to evaluate when it going to happen the answer was very rude ״ you should fly business in case you want it faster " . It was a night flight and it took 3 hours to turn off the lights . One of the girls attendants told me that I have too many hand handbags with me , only 1 piece allowed . I was with 3 pieces but we were 3 persons my wife and my Childe . I was trying to explain her, but she was unable to listen . It is not Swiss I know , I like to flight Swiss , but this flight was extremely disappointing .It was many confusions with other passengers as well. wrong meals , wrong seats , no air condition, ... the flight was a nightmare"
Punti negativi: "In this flight nothing , one of the worst I have ever had ."

Punti positivi: "Business Class price was 50% lower by buying the ticket on El Al site rather than buying direct from Swiss Airlines."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Flight was in time with no delays. Arrived in Germany early!"
Punti negativi: "The size of the seats is horrible. Can barely move. When the gentleman in front of me declined, his seat actually hit me in the face."

Punti negativi: "I missed my connecting flight because my flight was late. I had to get to my destination for a wedding."

Punti positivi: "There was a good amount of leg room and the seat reclined to a comfortable position to sleep."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Our flight from Hamburg to Munich arrived late. Lufthansa met about 10 of us at our arrival gate, took us through a side channel Passport Control and then mini-bused us to our gate. We arrived at the gate 15 minutes after scheduled departure but our plane was there. Very considerate."

Punti positivi: "Crew"
Punti negativi: "All great"

Punti positivi: "None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted."
Punti negativi: "Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv."

Punti positivi: "The crew was really nice."
Punti negativi: "There were some delays, my luggage didn't arrive to final destination I might receive it only tomorrow and also a lot of gates change."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "Very friendly and accommodating"
Punti negativi: "NA"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti negativi: "breakfast food"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "No problems, it was a quick and easy flight. Crew was great."
Punti negativi: "No entertainment (due to short flight). As with all airlines, economy is incredibly cramped."

Punti positivi: "The seats were appropriately spaced for leg room. The food was simple yet palatable"

Punti positivi: "The food was pretty decent."
Punti negativi: "The seats are uncomfortable and do not recline. The plane was old. No entertainment. For the money look elsewhere."

Punti positivi: "Boarding was automated gates was easy."

Punti negativi: "Troppo freddo"

Punti positivi: "Timing"
Punti negativi: "Entertainment"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Overall. Lufthansa is one of the top airlines in Star Alliance"
Punti negativi: "Seats in economy class. The pouches in from of the seats do not stretch enough. It is difficult to place two books!"

Punti positivi: "The flight was fine. However, because of a potential snow storm in Boston for 3/21, the flight with Lufthansa was cancelled. We were switched to TAP Portugal for the 22nd. When we arrived at Logan airport, we were told by TAP the flight is overbooked, but there is a chance we will get seats. We did get seats at the last moment, always kept abreast by TAP representatives. The flight was a non-stop flight, leaving at 6 PM arriving by 6 AM, far better than the connections with changes the day before."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Overall, the main leg to Frankfurt was fine for entertainment and boarding; the staff was pleasant; but, the seats on all legs were ridiculously tight, and the planes were packed like sardines. I was stuck on window seats on 2 of 3 legs, despite requesting window seats, and the comfort on all legs was terrible. In future, I will take advantage of an upgrade offer from the Airline."
Punti negativi: "Read previous comments on likes. In summary, the flight was too full, and the service for my seating was OK. That is it... OK."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Nice plane, efficient boarding and very attentive crew. There’s plenty of entertainment options and free win with dinner."
Punti negativi: "Everything was great. No complaints."

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti negativi: "Flight was delayed twice. 3 hour trip took 15 hours."

Punti negativi: "I payed extra 35$ for my seat but there was no leg space at all . There were already two metal boxes under my seat I literally crunched my feet under the seat . Worst travel of my life. The food options were over by the time they came to us. So had to eat what was remaining. Not good at all"

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "Fight attendants' courtesy"

Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."

"Never booked this flight"

"Great flight Will go again!"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti negativi: "Very nice crew and great food"

Punti positivi: "Yes"
Punti negativi: "Nothing. Flight was amazing"

Punti positivi: "Crew is excellent, polite and personal!"
Punti negativi: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Nice crew, good food."
Punti negativi: "Both bathroom were not working in business class area."

Punti positivi: "The crew was professional & friendly"
Punti negativi: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Punti positivi: "The crew was informative"
Punti negativi: "Inflight sandwiches"

Punti negativi: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Punti positivi: "Just as I expected. And I made my last connection easily."

Punti negativi: "Flight got delayed 30 minutes"

Punti negativi: "Head support for 6 feet plus people on seats would be good"

Punti negativi: "Troppo ritardo"

Punti positivi: "The flight crew was so friendly and the food was really good."

Punti positivi: "Everything was smooth and effortless."
Punti negativi: "Can’t think of anything."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Punti positivi: "Nice aircraft"
Punti negativi: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Punti positivi: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Punti positivi: "The crew was amazing and the food was great."
Punti negativi: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Punti positivi: "yes"
Punti negativi: "not really"

Punti positivi: "The crew were amazing and the flight was very smooth."
Punti negativi: "Keep up the good work"

Punti positivi: "Boarding agent extra effort to improve my seating!"
Punti negativi: "Food amount less than expected."

Punti negativi: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Punti positivi: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Punti negativi: "Boarding could be better"

Punti positivi: "Efficient boarding system, clearly signposted. Professional staff"

Punti negativi: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Punti positivi: "Very friendly onboard personnel - I really had kind of homy feeling."

Punti positivi: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Punti negativi: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Punti positivi: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Punti negativi: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Punti positivi: "The entertainment options were good."

Punti negativi: "Didn’t happen."

Punti positivi: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Punti negativi: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Entertainment"
Punti negativi: "Food and one bathroom out of service makes an awful flight"

Punti positivi: "Friendly attendants. Decent food, and frequent snacks and beverages."
Punti negativi: "No charging ports for electronic devices."

Punti negativi: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Punti positivi: "Friendly staff, good service and on time departure/arrival."

Punti positivi: "Short flight with good communication."
Punti negativi: "Nil to complain."

Punti positivi: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Punti negativi: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Punti negativi: "Crowded seating, wake-up for breakfast service two hours before arrival"

Punti positivi: "Nice seats, comfortable."
Punti negativi: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Crew was very helpful.food"
Punti negativi: "Food was not upto the mark."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Punti negativi: "See above"

Punti positivi: "Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned."
Punti negativi: "A different airline"

Punti positivi: "TAP is great to fly, friendly, safe and solid, nice crew"

Punti negativi: "Customer service from the crew, it could be nicer and better attitude and more positive."

Punti positivi: "New plane, great seating."
Punti negativi: "Food should be tastier and boarding should be more efficient and on time."

Punti positivi: "Velocità di volo"
Punti negativi: "Sicuramente l’attitudine del personale (freddo) antipatico non disponibile problematico scortese Ma proprio pena"

Punti positivi: "We upgraded to first class, so everything was perfect!!"
Punti negativi: "Nothing"

Punti negativi: "We ended up with two center seats. Person in front put back her seat so I couldn't even fully unfold my service tray"

Punti positivi: "Personale cordiale e disponibile."

Punti positivi: "NOTHING.....................DUE TO FLIGHT CONNECTION CANCELLATION TAP AIR PORTUGAL FORCED US TO STAY STUCK IN AMSTERDAM FOR 15 HOURS"
Punti negativi: "EVERYTHING..........................ALL TAP AIR PORTUGAL WAS A DISASTER"

Punti positivi: "Really great"
Punti negativi: "Need entertainment"

Punti positivi: "Nothing"
Punti negativi: "Baggage crew broke both our suitcases. Awful crew who was really rude to me when I was desperate for the toilet as seat belt sign was constantly on. Hot flight with hardly any air con"

Punti positivi: "Nothing"
Punti negativi: "We were not able to board the plane. We left our morning flight from Madrid on time and arrived as expected. We hurried through the airport and went exactly where we were directed. Despite this, the gates closed on us while we were running to the gate. TAP sold us a service they could not provide."

Punti negativi: "Flight delayed but otherwise it was good! Maybe entertainment such as tv monitors or inflight entertainment upgrade."

Punti positivi: "Crew was outstanding"

Punti negativi: "TAP was late getting the first flight out, offered almost no help and almost left 22 people stranded in Portugal and tried to get us to pay for a new flight at our own expense. Customer service was terrible. Multiple people in line said they had been stranded in Portugal by TAP airlines before."

Punti negativi: "There was a group of Swiss passengers very noisy and crew did not asked them to behave."

Punti positivi: "Puntualità"
Punti negativi: "Pessimo snack delle ore 12:00 Identico a quello del volo delle ore 7:00 Mai successo"

Punti positivi: "Puntualità"
Punti negativi: "Pessimi snack"

Punti negativi: "Food timing, displays for video tiny and no selection possivble."

Punti positivi: "Planes clean and in good condition."
Punti negativi: "Crowded and late departure."

Punti negativi: "Ritardo di due ore e passa per non precisato guasto tecnico al velivolo."

Punti positivi: "Seats were Comfortable"
Punti negativi: "N/a"

Punti positivi: "When we landed at the destination."
Punti negativi: "Gate checked 90% of the carry on luggage, but not with an official tag, just some guy scribbling on tags before the bus. Boarding was a fiasco: disorderly lines just to pile into a bus and shuttle to plane. Comfort!? Ha. I'm 5'8" short and my knees were digging into the seats in front of me. The new seats are hard as a rock and don't recline. Cramped is an understatement. The tray table is literally the same size as the tray itself. Did TAP build a mock up of this before production?!? You get to hold your drink and put your silverware in your lap while you eat. Food was too hot to open foil, and once opened was mediocre at best. Entertainment?!? Literally nonexistent. Well actually in the fancy seats beyond economy there is a little slot to attach a phone or tablet on the back of the seat. So your entertainment is whatever you brought. I guess the touchscreen/on demand entertainment I remember from the early 2000's is too high tech for TAP."

Punti positivi: "Food was good, but no champagne offered. The attendants were nice, though."
Punti negativi: "It was not a business class at all. I was put in the same big bus together with econom class passengers. There was not supposed to be any business class in this airplane, since chairs are all the same and not comfortable. No entertainment of any kind at all. It's a waste of money."

Punti negativi: "Lost luggage. Late arrival. Had to run."

Punti negativi: "Flight was canceled which was out of their control. Unfortunately, what wasn’t out of their control was the amount of people handling the rebooking. One person was handling alternate flights. I was the 6th person in line (which was the time equivalent of an hour and half wait. I missed all possible reroutes due to flights closing. The customer service of tap airlines is severely lacking"

Punti negativi: "Mi hanno cancellato il volo senza avvertire, dovevo partire alle 9 del mattino e mi hanno messo nel volo delle 19. Sono incinta e in piu viaggiavo con un bimbo di 7 anni, non ci hanno dato nemmeno un voucher per mangiare e il personale di informazioni a Lisbona sono stati tutti antipatici. Siamo arrivati a Zurigo alle 22:45 non cerano treni per Basilea, sono dovuta prendere un treno per Zurigo HB con tutte le valigge e da lí abbiamo preno un altro treno per Basile. Siamo arrivati alle 2 de mattino a casa. Viaggio STRAZIANTE PER COLPA DELLA TAP."

Punti positivi: "La puntualità e l'assistenza"
Punti negativi: "Avevamo prenotato il lettino da infante ma abbiamo dovuto chiederlo perché non arrivava."

Punti positivi: "Buona l'assistenza"
Punti negativi: "L'imbarco prioritario era un po confuso e non organizzato bene"

Punti negativi: "Ho dovuto pagare 25€ per avere un posto finestrino. Non senso."

Punti positivi: "Nothing"
Punti negativi: "They gave someone else seats I had reserved for 6 months and that I had paid extra for. I will take that up with the company forewidth"

Punti negativi: "TAP seems to have trouble landing at its own global hub. Three hours wasted in Porto before the traffic over LIS had cleared up. First time TAP, last time TAP."

Punti positivi: "The food and entertainment was good. We got into the plane ver quickly and we were seated towards the front"
Punti negativi: "I have been flying for a while but it is so difficult to find out what fare class you have. the website is not helpful with bag check in information. $90 is way too much to check in a bag especially for an international flight the line at Lisbon for passports is way too long"

Punti negativi: "The flight to NY was so cold that I had to wear my winter coat and hat the entire time and I was still cold."

Punti positivi: "The crew did a great job."
Punti negativi: "The boarding process was nutz. We had to take a bus away from the terminal to board the plane. The flight was delayed. I was not very happy to have to spend $92 to check 2 bags."

Punti positivi: "Shorter time over Atlantic. Very gentle staff. Good food and service. And I will visit Lisbon next time"
Punti negativi: "Boarding from a bus at the main TAP airport for so many travellers and a long trip. Hei! Is not an economy charter!"

Punti positivi: "Friendly and kind captain and crew"
Punti negativi: "I was very very sick, so after the 3 hours delay I asked to stay in Lisbon and be sending next day to continue my journey home ... Surprisingly TAP told me that they could pay the hotel in Newark, but not in Lisbon.. Go figure! Called TAP Customer Service 4 times, 2 from Lisbon 2 from Newark... all cases more than 1 hour wait... AND THEY NEVER EVER ANSWERED!?!?!"

Punti positivi: "Staff good very pleasant. Entertainment good."
Punti negativi: "Bit late into Lisbon and luggage left behind."

Punti positivi: "I liked being able to exit the plane at the end of the flight"
Punti negativi: "The seats were cramped and it’s upsetting how you can’t select your own. Flying overseas for 7 plus hours it’s best not to be sandwiched in between two strangers, some of which were vomiting the entire flight due to turbulence that the pilot announced would only be minor."

Punti positivi: "The plane was on time, attendants were friendly. Food and drink was provided at no additional cost."
Punti negativi: "I have no complaints!"

Punti negativi: "When I booked the ticker online I was informed that I can take up to 23kg luggage, but when I checked in, I had to pay over $120 per person for luggage...I was very disappointed with th ideas treatment"

Punti negativi: "As I keep metioning....you guys need to be more generous with the Victoria program. I fly you guys a minimum of 7 or 8 times a year, plus numerous partner flights, and what do I get? no free upgrades, 60,000 miles to become gold etc etc"

Punti positivi: "The Magnum ice cream was a great touch."
Punti negativi: "We thought that $35 per bag is a bit too much when other airlines are $25."

Punti negativi: "Need to pay extra for everything...bags, seats.Very bad practice for entire industry. Should pay $50 extra per flight and mandate that all bags, except hand luggage be checked in."

Punti positivi: "Sicurezza volo, disponibilità assistenza immediata"
Punti negativi: "Posti in aereo molto stretti"

Punti positivi: "Sicurezza volo, disponibilità assistenza."

Punti positivi: "Decent staff on the plane"
Punti negativi: "Could not move my seat the plane was very uncomfortable"

Punti negativi: "The flight was delayed."

Punti positivi: "The employees were very friendly."
Punti negativi: "The food service was cancelled due to being short a flight attendant. We were initially advised that the food had not made it to the aircraft. Afterwards we saw the crew eating while we were left with no food or drink service. We then discovered that since they were short one crew member the crew would not serve food or drinks for "safety concerns". It turns out they could have served but preferred to adhere to their union under the guise of passenger safety and remain seated the entire flight doing crossword puzzles and the like which definitely made me feel much safer."

Punti negativi: "The sizing device is much smaller than it needs to be for carry on roller bags. My bag was forced to be checked by the ground crew on this Tap flight. My bag is a normal sized carry on bag that has always fit on all flights. There was plenty of space on the aircraft for it. The ground crew also let others on with larger bags so they dont even apply their policy in a consistent manner. I will do my best to avoid TAP from now on."

Punti positivi: "personale ok, svago ok"
Punti negativi: "distanza tra i sedili, comfort"

Punti positivi: "personale ok, sedili troppo vicini e scomodi"
Punti negativi: "aumentare lo spazio tra i sedili"

Punti negativi: "They didn’t allowed to add one luggage for free( not carry on) they charged and for international fly , all companies allow one"

Punti negativi: "The check-in crew gave terrible service. We almost missed our flight because they wouldn’t check us in. There was no one directing people on where to line up for whatever departure time they had. Just overall a bad experience with Air Europa."

Punti positivi: "Service was good and so was the entertainment"
Punti negativi: "I’m not sure if it was because where we were sitting but it was SO HOT! I had to switch pants mid flight because I was sweating. And these flights are too long for standard seats. Not enough XL seats available"

Punti negativi: "La puntualità"

Punti negativi: "Tech/entertainment screens could be more updated"

Punti negativi: "My United flight was five hours delayed and I was going to miss my Air Europa flight. I called to see if I could switch flights but that was absolutely not an option and I had to buy a new one way ticket. I would’ve paid the difference, if there was one, but that wasn’t an option."

Punti positivi: "Plane was great"

Punti positivi: "Flight itself was good, no options for emtertainment tho"
Punti negativi: "Check in was terrible at the terminal. Poor signs or personnel to guide the checkin lines caused fights among passengers and confusion where to check in from. Ground attendants arrived and did not inform the crowd right away causing dangerous physical and verbal fights among people making different lines. Terrible situation"

Punti positivi: "the room"

Punti negativi: "It was a low cost flights but I wasn't aware of that, do there was no service. There wasn't a lot of space between the seats row."

Punti negativi: "I booked a flight from Lisbon to JFK with a stopover in Madrid. Instead of going to JFK, my flight landed in Boston. There was no AirEuropa representative in Boston. The state police told all of the passengers that we were considered stranded and that we had to figure it out ourselves and then seek reimbursement from AirEuropa. I had to take a greyhound bus in the middle of the night to get to NYC. It's as terrible as it sounds. I am filing a complaint with AirEuropa"

Punti positivi: "No Halal Muslim food"

Punti negativi: "they didn't bring for all the passengers that ordered a kosher meal."

Punti negativi: "I tried to pay an extra suitcase and the website didn't give me access .. then I read than to southamerica was allow two suitcases, when I arrived to the airport, aireurope surprised me with 150 euros por one package extra"

Punti positivi: "Modern airplane with proper space between seats"
Punti negativi: "Too many babies that were crying all flight"

Punti positivi: "Crew was very pleasant and helpful"
Punti negativi: "No outlet to charge a phone"

Punti positivi: "I liked the price. Free eine. Dinner ok"
Punti negativi: "My bag was lost, took 3 days to get. And tad checked it. Not sure why, but didn't like that."

Punti positivi: "Muy atentos el personal, rápido proceso de check in bordin pass el avión el vuelo, la puntualidad."

Punti negativi: "I had the worst experience I have ever had. Very unhappy, please contact me directly."

Punti positivi: "Crew was nice"
Punti negativi: "Air Europa lost my bag for 6 days. I picked it up at the airport finally the 7th day of my trip. They found it on day 3 but took 4 entire days to ship it from Boston. Awful. We were also delayed 3 hours in Madrid with no compensation, we got a "snack" voucher that totaled $5. It was terrible and I will never fly this airline again."

Punti positivi: "It was an ok flight."
Punti negativi: "The line at the airport, there were no tv for movies or entertainment of any kind (besides paying for an iPad or internet), and the chair didnt laid back."

Punti positivi: "I was a bit worried because I'd never flown with Air Europa. However, the fight price was very reasonable and staff was excellent! The plane was very modern with plenty of room to stretch my legs. They fed us and that was a major plus."
Punti negativi: "My seat wouldn't recline and the armrest where you plug in the headphones wouldnt work. I had to watch the movie I chose with no sound until my boyfriend let me use his seat's screen."

Punti positivi: "Crew was very friendly and courteous. Aircraft and cabin was clean and comfortable."
Punti negativi: "Food was pretty poor with the 2nd "meal" being awful. It's what to expect with a discount airline though. Worst was that a duty free item was pilfered out of checked luggage."

Punti positivi: "Brand new airplanes 787"

Punti positivi: "I like in general"
Punti negativi: "For the next time I need more space for my chair, because my legs suffer for this."

Punti positivi: "Nothing."
Punti negativi: "I bought 2 tickets at the same time for me and my wife and the sat us separately 10 rows apart from each other. Its stupid they dont let you choose your own seats. Also paying for the bag was another long process and had to go to 3 sepparate counters because Air Europa required a different procedure. Pilots necer announced upcomig turbulence and the landing was horrible. Old and uncomfortable seatbelts. Ive been on 3 flights this week and this was by far the worst. Wont be flying Air Europa in the future."

Punti positivi: "People were all nice both on the ground and in the air"
Punti negativi: "It was a prop job, ground entrance and, because some passengers were delayed, we were 25 minutes late taking off. Problem was, as it wasn't close to the terminal, there was no AC and it got REALLY warm on board."

Punti negativi: "When I announce two weeks before the trip in Air Europa office Lima Perú, the impossibility to use that tickets, because appeared a cancer in my wife, they didnt want to receibe my explanation letter and medical certifications of the urgent surgery realized, unfortunately with bad results for her."

Punti positivi: "Food"
Punti negativi: "Flight was delayed"

Punti positivi: "The flight was on time - most important! The service was good, although I wasn't hungry so didn't eat the food. Seat was comfortable enough, no complaints!"
Punti negativi: "It was a bit warm in the plane"

Punti negativi: "I particularly hate this airline as the flight teams always seem overworked and under prepared. The flight attendants were yelling at all the passengers and threatened to kick people off the plane for trivial reasons. At the end off the day I guess you get what you pay for as this was the cheapest flight available and the service was mediocre at best"

Punti negativi: "Space between seats very uncomfortable. Planes very old."

Punti positivi: "Comfortable seats, good food, great crew, no delays, overall bettert than other airlines I've flown in U.S."

Punti positivi: "The price."
Punti negativi: "The entertainment was a little frustrating. The screens were only in the middle section so if you sat on the sides, it was really hard to see. There was also no outlets available on a 7-8 hour flight."

Punti positivi: "The crew is very kind"
Punti negativi: "The comfort in the aircraft and the entertainment are really poor."

Punti positivi: "Entertainment and the airplane itself was awesome, very please with the overall experience."
Punti negativi: "The food quality was pretty bad. Also, they would make you start the line to board, but we wouldn't start boarding for another 15 minutes, so the lines took extremely long."

Punti positivi: "Pretty standard experience on this flight for what you pay."
Punti negativi: "Delayed. No transparency. Not a single detail with the passengers despite waiting for 2 hours at the airport."

Punti positivi: "La puntualialidad y amabilidad"
Punti negativi: "En verdad todo estuvo muy bien"

Punti positivi: "Iberia was fine"
Punti negativi: "We go to our final destination 6 hours after we should have."

Punti negativi: "I had asked for a bottle of water and offered to pay and was told no. There were TVs however they were scarce. The plane needs updating, seats were narrow and tattered."

Punti positivi: "It got us to our destination. A member of the crew, the male attendant (can't remember his name), was very kind and helpful. We sat in the emergency exit row and it was the first time an attendant ever went over evacuation procedures for sitting there. (We always try to get the exit row bc I am six feet tall.) He was personable and funny and made us comfortable after waiting a long time to finally board."
Punti negativi: "We couldn't find it! Our boarding pass said go to Gate ABC however that's not a thing. Each Gate A, Gate B, and Gate C had like 60 options. The crew from the previous flight didn't mention how to find connections or where to go and when we asked airport employees, they took one look at our ticket and said they didn't understand what Gate ABC meant. We saw a board and discovered it was Gate B65---a 45 minute run/walk away. We ran through the airport. We heard our flight being announced as final boarding so we ran even faster. When we got there, the attendant asked us if we were transfers and we confirmed. She then said that she was about to call our names. We were relieved we made it in time. Then we got on the bus to get to the train and waited 35 minutes!!! Why were we rushed through the airport only to wait on the bus?? Other people boarding after us did not look rushed at all. Also, the female crew member kept telling my mom to move her purse. My mom explained that it was attached to her outfit and that she wore it through takeoff but the attendant didn't listen because she just said again that my mom had to stow it. But it was part of her clothes! It couldn't detach! My mom explained again but the attendant said back "it is our policy to store purses." It was frustrating bc she either wasn't listening or didn't understand even when my mom showed her it was attached. She just stood there looking at my mom. It was attached to her jacket so my mom finally said whatever and had to take off her entire jacket (scarf was also attached) and put it in the overhead bins all because the woman seemed like she didn't understand English."

Punti positivi: "Seats were cushy. Food quality was ok."
Punti negativi: "Seats too close together. No power jacks. No entertainment."

Punti positivi: "Almost nothing"
Punti negativi: "The distance between the arriving and departure flights was about 20 minutes walk, and we had very short time to go from one side to the other. Then the departure was delayed without any explanation for about 2 hours. The food is not good. The entertainment system does not work. Even they sell the headphones. Little space between seats. Baggage was delivered after two hours!"

Punti positivi: "Nothing"
Punti negativi: "Late every where , Never gonna book them again Late 3 hours .... disaster"

Punti positivi: "Convenience - nonstop to/from Madrid"
Punti negativi: "Food, entertainment (lack of), comfort"

Punti positivi: "The food and the attention inside of the airplane."
Punti negativi: "The Boarding was horrible. I arrive at Madrid on Gate D-48 and I have to walk 30 minutes in order to in order to arrive to gate A-2. Once I arrive there, for my surprise the authority installed a temporary check point on such gate that I have to be inspected with my wife by the port authority. This was something that we don't expected and it was not well organized."

Punti positivi: "Food is OK, staff is OK The service was good. Excellent and always smiling crew."
Punti negativi: "One TV for each 20 people with bad resolution. Only one movie presented with communication problems started 3 times and never gone to the end. Very long, long long and boring flight... NO MORE OPTIONS FOR ENTERTAINMENT. Only one cabin bag!!! If you have another one you will be charged for an Extra 60 Euros."

Punti positivi: "Servicio excelente"
Punti negativi: "El sistema de peliculas"