|I voli arrivano a||Bangkok Suvarnabhumi e altri aeroporti|
|I voli partono a||Palermo-Punta Raisi|
|Prezzo del volo||526 €|
|Compagnie Aeree||SWISS, Etihad Airways|
Punti positivi: Crew was nice
Punti negativi: No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable.
Punti positivi: The transfer after the flight was very helpful.
Punti negativi: Entertainment was absent.
Punti negativi: This flight often arrives late so it is difficult to get to your hotel
Punti negativi: Avoid spilling coke on the passengers
Punti positivi: crew
Punti negativi: comfort, leg room, very crowded, overhead space jammed
Punti positivi: Yes seats were comfortable
Punti negativi: Food needs to be better
Punti positivi: The flight was amazing
Punti negativi: The problem of the kids shouting and shouting one hour
Punti negativi: Crew was very rude when giving veg meals. Even though we had confirmed veg meals multiple times with the airline prior to boarding, they still did not know that we had a specially requested Meal. After notifying the crew of this, one member gave us an extra meal. Another extremely rude staff member then proceeded to yell at us for eating meal. This was extremely uncalled for and has severly ruined the reputation of this airline in our eyes. The customer should still be addressed with some common courtesy and not be treated as if they are beneath the crew members, as if we are at fault for the crew's own carelessly stupid mistakes and lack of organization and proper communication
Punti positivi: short lay over in Abudhabi. Flight was on time.
Punti negativi: At Abu Dhabi airport my mother had to change her plane , where assistance for elderly and wheel chair was extremely limited . Also the food on the plane was not as good as the food service on most international flights.
Punti positivi: The crew was very nice and attentive to the needs of all, but especially to the senior citizens and families with small children.
Punti negativi: The assignment of seats for the Gold card members.
Punti positivi: Crew was amazing
Punti positivi: The flight was ok, nothing special.
Punti negativi: The landing was a little rough, we took a bit of turbulence and it was not pleasant.
Punti positivi: Some of the best airplane food I’ve had.
Punti positivi: Leg room always an issue. Crew really great.
Punti negativi: Gluten free option
Punti positivi: Superb crew; surprisingly delicious food (better than some first class meals I’ve had in the past).
Punti negativi: The seat was remarkably uncomfortable. I fly business or first class when traveling overseas (prefer business class) specifically to be able to rest - this was the most uncomfortable I’ve experienced in the last few years.
Punti positivi: Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me.
Punti negativi: YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH.
Punti positivi: The crew was amazing
Punti positivi: The boarding process was much easier and faster. No delayed flights.
Punti negativi: I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?
Punti positivi: Crew was attentive to passenger needs in a quiet way: without fanfare, did all possible to make it a pleasant, comfortable trip. In fact, went out of their way to get me a wheelchair ride to next flight, which I dearly needed
Punti negativi: First flight was delayed due to circumstances outside of airline’s control. They managed to get us there and help me with wheelchair, etc to make flight. Great service and kindness
Punti positivi: The food was amazing
Palermo-Punta Raisi (PMO) Italia
Bangkok Suvarnabhumi e altri aeroporti (BKK) Thailandia
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