Trova offerte per voli da Palermo a Bangkok Suvarnabhumi e altri aeroporti (PMO - BKK)

Punti positivi: Very friendly, without being intrusive. Responsive and happy.

Punti negativi: The plane from Milan to Zurich was wonderful, light airy and felt like a new plane.

Punti positivi: They had many snacks and meals. Staff was very friendly.

Punti negativi: The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.

Punti negativi: One hour delay. Last minute change of seats.

Punti positivi: The staff was nice

Punti negativi: The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat.

Punti positivi: Wonderful service

Punti positivi: If AirItaly continues in this fashion they will outpace other airlines to Italy. Great crew, delicious food.

Punti negativi: Entertainment package was not too good. Needed better movies or a bigger selection.

Punti negativi: Had to pay for check-in baggage fee! I have taken lot of international flights and the standard rule is they allow 2 check-in bags for free. This booking didn’t had that and I ended up paying quiet a hefty amount. With the fare price + the baggage fees, I could have got much better flight deal with another air line, with 2 check-in bags for free.

Punti positivi: Pre pay for all luggage. iN advance. Othwise $58 Euros each way. Joke. And if you are not of Italics an decent they treat you lousy.

Punti negativi: The luggage policy is not clear. Appears you pay your bag if overweight. But not. They charge $58 Euros each way

Punti positivi: Check-in was easy and smooth.

Punti negativi: Agents at check-in desk took longer time to process passengers, even though some desks had two people helping. The web check-in line moved slower than the line with passengers who had not done online check-in. When I booked my flight via kayak, I was not given an option to select seats (this was new) . I was able to indicate my seat preference but there was no followup. When I checked in online 24 hours before my flight, the only option for seats was in the middle, which I did not want, although I I knew the flight would not be full. I was able to change seats when I checked in with the agent in the airport .

Punti positivi: Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good.

Punti negativi: Food can be better.

Punti negativi: My seat (8d) would not recline and the hand rest would not go up.

Punti positivi: Planes were good with good leg room

Punti negativi: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.

Punti positivi: Service and hospitality. On dot service with no major delays.

Punti negativi: I did not like the food

Punti positivi: Service was great. Seats were spacious and comfortable. Smooth plane ride.

Punti positivi: Great staff and food

Punti negativi: Comfort was not great and no entertainment options whatsoever

Punti positivi: Nice new planes out of NYC. Professional crew. On time. Ok food for an airline. Second leg to Palermo was delayed slightly but no big deal. All around a great experience.

Punti positivi: If AirItaly continues in this fashion they will outpace other airlines to Italy. Great crew, delicious food.

Punti negativi: Entertainment package was not too good. Needed better movies or a bigger selection.

Punti positivi: Wonderful service

Punti negativi: Had to pay for baggage fee! I have taken lot of international flights and the standard rule is they allow 2 check-in bags for free. This booking didn’t had that and I ended up paying quiet a hefty amount. With the fare price + the baggage fees, I could have got much better flight deal with another air line, with 2 check-in bags for free.

Punti positivi: Great staff and food

Punti positivi: Luggage space, comfortable seat.. huge plane

Punti negativi: Ice cream was not good.

Punti positivi: Great staff and food

Punti negativi: Comfort was not great and no entertainment options whatsoever

Punti negativi: My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress.