Trova offerte per voli da Oceania a Venezia

Punti negativi: "Best service"

Punti positivi: "Everything about the trip was great excellent customer experience"
Punti negativi: "If I got to sit in first class coz the plane was so empty haha"

Punti positivi: "Qatar Airways are still flying, in the midst of Coronavirus, unlike their competitors. This is fantastic! Onboard, there was a full service and excellent crew, all through the night, unlike their competitors during the early days of Coronavirus, when I last flew. Thank you. Qatar Airways"
Punti negativi: "The movie selection, although vast, was not great. I resorted to downloaded Netflix on my tablet."

Punti positivi: "Yes"

Punti positivi: "Great crew, great customer service by phone, great food and entertainment."
Punti negativi: "Boarding and deplaning took ages, but don't they always?"

Punti positivi: "Nothing"
Punti negativi: "Be more professional"

Punti positivi: "Food and being ontime"
Punti negativi: "Seats are too hard"

Punti positivi: "Flight attendand Tiessy - QR943 - 8 Jun 2019 (outbound Singapore to Doha) She serve us (with kid) very well, with plenty of smile and warm helpful gestures."
Punti negativi: "I really hope that kid's menu can be updated/changed in the system at least 24/48hrs before flight, as that was the first time we ride Qatar (we have no idea the menu) So we only order it once during the outbound flight."

Punti negativi: "Delays twice which cost me lots of stress and taxi $"

Punti positivi: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Punti negativi: "Please include Nigerian and Ghana movies"

Punti negativi: "Quatar is the best"

Punti negativi: "DOHA to NY. I board the plane to find out that Qatar SWITCHED SEATS ON ME that I selected months ago without any notice at all! Got stuck in middle seat on the wing! I emailed Qatar you know what they said? "Seat assignments can never guarantee." No voucher or anything offered! Fly something else!!"

Punti positivi: "Same as earlier flight"
Punti negativi: "Nothing"

Punti positivi: "Nice airplane, great crew."
Punti negativi: "Beef stroganoff was terrible"

Punti positivi: "Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!"

Punti positivi: "Everything was perfect !!"

Punti positivi: "Food , good accommodation, friendly treat!"
Punti negativi: "No thing really!"

Punti positivi: "Food was excellent. Service was excellent."
Punti negativi: "Entertainment was limited."

Punti positivi: "Like before,Awesome experience provided by inflight crew, who attended to all your needs for this 4 hour long flight Made us feel really at home!"

Punti positivi: "Crew were good, food was decent"
Punti negativi: "Equipment/electronics was a bit dated."

Punti positivi: "Every thing is good in Qatar airways"

Punti negativi: "- Leg Space is challenge"

Punti negativi: "Boarding"

Punti positivi: "Airport was pretty impressive,"
Punti negativi: "Waiting Area in DOHA for boarding does not have a latrine to use, so once you checked in you can't go back out."

Punti positivi: "Boarding and crew were excellent."
Punti negativi: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."

Punti positivi: "Good amenity kit. Decent food offerings. Great range of alcoholic beverages"
Punti negativi: "Business class crew were overstretched and inattentive. Had to find my own seat and flag crew down for hot towel."

Punti positivi: "It was comfortable flight with a friendly crew."

Punti positivi: "On time and 5 star service"

Punti positivi: "Great Cabin Crew, the pilot was extremely talented and landed very well at a low speed so as to not wake everyone in Nagpur up."
Punti negativi: "seats are a bit tight"

Punti positivi: "Qatar has one of the best service in the world"
Punti negativi: "Nothing that I ca th think off"

Punti positivi: "I am taking Qatar on all international travels when possible."

Punti negativi: "Food"

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "The flight went fairly smooth, the staff were courteous and the food was as good as can be expected of airline food. There were several courses and options, which is always appreciated."

Punti positivi: "The crew was always present. The food was good too."
Punti negativi: "Too many crying children, but that has nothing to do with you guys. And the movie selection could have been more and better. The bathrooms should be frequently checked and cleaned."

Punti positivi: "Food was better than average, blankets were soft and seats were comfortable. Good flight."

Punti positivi: "I liked the pilot and staff. The workers were very friendly. P.S I loved the food"

Punti negativi: "The Qatar stuff at Nairobi airport was very rude when I tried to ask for their help. She was extremely inpatient and showed us angry face. Totally disappointed and not expected from an airline claimed to be one of the best."

Punti positivi: "It was excellent."
Punti negativi: "It was excellent."

Punti positivi: "No flight No refund"

Punti positivi: "Service and crue was good"
Punti negativi: "Food"

Punti positivi: "My trip from Beijing to Doha was fine."
Punti negativi: "I didn't like my trip from Dar to Doha nor from Doha to Dar. The plane is too small. The food wasn't good and they ran out of Mango juice both ways. I sat next to someone who had the smelliest feet on earth. Just wasn't pleasant."

Punti negativi: "We didnt travel on qatar airlines we travelled on airlines from chilie but the staff from qatar airlines"

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "landed safely"
Punti negativi: "Had to claim bags at Doha and go through multiple security screenings to board connecting flight. At one point all the security was not functioning and we were packed up in lines. Barely had time to stop at the restroom before final security check where it was all so disorganized. After that check we were told that if we left we had to go through security again. Would have been nice to know that upfront. It was a madhouse going through that final security check and my husband's wallet was lost for a bit. No one really tried to help and we were told to move aside. Finally someone saw that it had fallen beside one of the counters. It was all horrible. Because of all this our 5 hour layover was a hassle with no time for food, etc. The whole airport experience was confusing and badly handled."

Punti positivi: "Nice flight attendants, frequent fluid services."
Punti negativi: "There was no Wifi in the plane."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "Decent leg room. New plane."
Punti negativi: "Only one meal was served in about a 6 hour flight. By the end of the flight I was famished."

"Cibo nella norma è intrattenimento vdeo di bassa qualità"

"La miglior compagnia aerea"

"La miglior compagnia aerea Sempre una garanzia"

"The best airline i have traveled with thus far! They really set standards. Thank you Emirates =]"

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti positivi: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
Punti negativi: "Keep the good work."

Punti negativi: "Niente"

Punti positivi: "Everything went very well. The staff were the nicest most helpful people ever. Great food too."

Punti positivi: "The crew was efficient"
Punti negativi: "Live news broadcast"

Punti negativi: "Thanks, good service"

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti positivi: "Great crew and entertainment"
Punti negativi: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti positivi: "Seats weren’t all that comfortable."
Punti negativi: "Service and meals were good."

Punti negativi: "Shorter flight"

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti positivi: "Friendly cabin crew, new movies"
Punti negativi: "Long wait after boarding before takeoff"

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti negativi: "Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????"

Punti positivi: "Good food friendly staff"

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti positivi: "I like the professionalism of the crew. Lots of shops to visit in Athens Airport."

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti positivi: "the crew are nice"
Punti negativi: "food limited selection"

Punti positivi: "Most of the staff were supportive and caring and made me feel like nothing was too much to ask."
Punti negativi: "I didn't realise my kid wouldn't get her own meal and I ran out of food if prepared by the last flight as we were travelling 38 hours in total. Snacks were available on request but it was just crisps so I gave her most of my meals."

Punti positivi: "All of the above"
Punti negativi: "Nothing that i didn't like"

Punti positivi: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"

Punti positivi: "Need a little more leg room. Staff made sure the toilets were clean."
Punti negativi: "No footrest."

Punti positivi: "A footrest would make the flight perfect."
Punti negativi: "No footrest. Legs got tired. Felt like lifting them up."

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti negativi: "1 day late , no refund for tle lost ticket in Seattle"

Punti positivi: "Great service and airplane!!!"

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti positivi: "Was upgraded to 1st class which was amazing - the only thing I didn't like was it was a night flight and not long enough to enjoy it for longer!"

Punti negativi: "The planes were older and for both flight my seats had problems reclining."

Punti negativi: "I checked in online, but when I went to drop my bags there was about a 20 min delay. the agent needed to make 2 phone calls and conference with 2 supervisors. All this without letting me know what was going on."

Punti negativi: "Very late. Caused us to miss outlet rental car. Left us stranded at the airport."

Punti positivi: "Great entertainment system. Lots of leg room best airline"
Punti negativi: "Late departure but made up time in flight"

Punti negativi: "One baggage misssing, flight delay"

Punti positivi: "Personale di bordo"
Punti negativi: "Spazio a bordo"

Punti positivi: "Il personale è cortese, il cibo è abbastanza buono nel complesso è tendente al salutare, l'intrattenimento è ampio e aggiornato."
Punti negativi: "Siamo partiti con un'ora di ritardo, rispetto a tutti gli altri voli fatti su stessa tratta hanno aspettato decisamente troppo per servire la cena, mettendoci poi un'eternità, personale disorganizzato. I bagni non erano puliti e un lavabo era intasato sin dalla partenza. Causa ritardo iniziale la discesa è stata rapidissima con conseguente disagio. Atterrati abbiamo dovuto aspettare altri 15 minuti che l'aereo avesse uno spot libero."

Punti negativi: "Crammed, staff poor"

Punti positivi: "Crew"
Punti negativi: "Very far gate, long bus ride to reach plane"

Punti positivi: "Seamless flight with usual high standrd of on-board service and food"
Punti negativi: "Transfer distance from in-bound London flight to new terminal and very long walk to gate was a surprise and could catch some prople out due to the time it took (and I'm fit and enjoyed the walk)"

Punti positivi: "It's a classy, professional operation with new, comfortable, very well-equipped planes, high-end entertainment options, an international crew, and many small comforts that really add up to a better experience."

Punti positivi: "Value for money. Courteous, efficient, and pragmatic. Recycled blankets and headphones."
Punti negativi: "Bathroom door broken I was locked inside for several minutes"

Punti positivi: "Yes"
Punti negativi: "Vegetarian Food to be Improved."

Punti positivi: "quick flight. tasty snack"
Punti negativi: "nil"

Punti negativi: "I told Nicole that my sound wasn’t working and I had tried with 3 different headsets. She just shrugged her shoulders and walked away. Not good enough for the price you pay for Qantas. I travel with qantas all the time and have never received service like this."

Punti positivi: "Tge flight and landing were uneventful"
Punti negativi: "One hour delay taking off. Departure gate change. Cramped seating. When plane totally loaded, further wait for ground crew to load baggage. No refreshments until way late due to delay. Water should have been offered during the delay due to loading."

Punti negativi: "Did not know that we had to download entertainment app So consequently no inflight entertainment Pack in like sardines"

Punti negativi: "Why have priority baggage when it doesn’t seem to work, except in inverse proportions"

Punti negativi: "Delays due to storms slowed our departure and made the boarding process a little confusing"

Punti positivi: "It is always a good flight with Qantas,great staff are friendly and helpful for me and all passengers.like watching the movies,meals are good quality.You are updated with what is going on as you fly."
Punti negativi: "A twenty minute delay on landing and was raining in Bangkok but that is ok."

Punti positivi: "Staff was wonderful. Food and cleanliness was good. Pilots communication was accurate and helpful."
Punti negativi: "We were travelling with an infant. Although we had requested for crib/bassinet we didn’t get one. To add to the anxiety, we noticed that none of the bassinet seats were allocated to parents with infants. There were at least 3 families with infants and lots of children due to school holidays. But we all had to make do with our cramped seats. Maybe Qantas can plan this better. It isn’t so difficult as they usually know how many infants are travelling, in advance."

Punti positivi: "We strayed to competing airlines the last few trips, but can't best Qantas for friendly service, inclusive and on time departure"

Punti negativi: "Qantas left our luggage in Sydney. Once we were in Koh Samui it was up to Bangkok Airways to sort it out. The file reference we were given wasn't recognised by the Qantas website, the three phone numbers in Bangkok just gave a 'number disconnected' message and one was no answer. We had to cancel a planned event on day two and shop for clothes for a specific activity on day three. The only way to make contact with Qantas was via Instagram, Luggage did appear but so far no contact or apology from Qantas. We will not fly with Qantas again. Virgin Australia is our carrier of choice who outperform Qantas in every respect. This flight was gifted so we had no choice."

Punti positivi: "Great crew, nice clean aircraft with lots to watch via their streaming service Flight left ontime and arrived early"
Punti negativi: "Food was good but not great"

Punti positivi: "Crew were really good. Had lactose allergy but no meals available for me onboard. Couldn't get to a resolution as we were unsure on ingredients but crew did everything they could. Were very friendly about whole thing"
Punti negativi: "Delay but stuff happens eh."

Punti positivi: "I’ll lile it all"
Punti negativi: "My foot rest didn’t extend all the way up, button was broken"

Punti positivi: "staff were very friendly"
Punti negativi: "the entertainment equipment had a glitch and not function properly"

Punti negativi: "Flight was nearly an hour late leaving."

Punti negativi: "Flight was late departing."

Punti positivi: "Watched movies to pass the time. Trip uneventful but 2 hours late"
Punti negativi: "The announcements by cabin crew on board were hard to understand as English not first language"

Punti positivi: "Complimentary Inflight drink and the effort from crew to accommodate English second language passengers in my row."

Punti negativi: "Qantas mucked up my seating and then tried to tell me maybe it was just my use of the booking system."

Punti positivi: "Food was a improvement luggage transfer to connecting flight great a"
Punti negativi: "All good"

Punti positivi: "Mostly everything great."
Punti negativi: "Leg room for me a bit small. Dinner a bit mushy."

Punti positivi: "good"

Punti positivi: "On time. Nice cup of tea and a bite to eat. Good entertainment if you have your own device (I did)."
Punti negativi: "Entertainment system.took a while to connect to and dropped out a few times."

Punti positivi: "As before great assist with wheel-chair support"

Punti negativi: "entertainment screen on the back of the headrest was smaller than an ipad screen"

Punti positivi: "Had problems with check in because of china eastern mishandling our baggage, the Quantas staff got everything sorted for us. Plenty of leg room on the flight and the cabin staff were fantastic, only thing that let it down was the food choice, but, as it was only a 3 hour flight this wasn;t really a problem. Would gladly fly with them again any time."

Punti positivi: "Great service"
Punti negativi: "The boarding process with qantas domestic is always chaotic. No one is policed on their seat numbers, status or fare class. this creates a chaotic process for boarding and securing overhead luggage space for higher fare paying customers"

Punti positivi: "everything"
Punti negativi: "When my bag got lost"

Punti positivi: "Comfort puntualità imbarco sbarco decollo atterraggio"
Punti negativi: "-"

Punti positivi: "Fantastic service"
Punti negativi: "Boarding gate was like queuing for a sporting event"

Punti positivi: "Seat so small , lack of back support and cushioning"
Punti negativi: "Seat is so uncomfortable. For the 6 hr trip need a back adjustment for such a cramped environment. Need review my future travel on Qantas"

Punti positivi: "I loved the first meal and the choices all seemed amazing. Staff were friendly during boarding. Seats were really comfortable and good movie and song choices."
Punti negativi: "The second meal, a small noodle box was dry, overcooked, and bland even with the dressing. The crew was not very friendly during the flight (I understand maybe they had a cranky passenger before and it was a long flight but smiling isnt that hard!). Inflight service was inconsistent as one side came down to serve 15minutes after the first side. The headphones looked quite dirty so I used my own. Boarding was quite slow and then takeoff was late but it was nice that the captain explained it."

Punti positivi: "Excellent service. Comfortable seats in economy with good leg room"
Punti negativi: "Poor screen & audio quality on movie system."

Punti positivi: "In flight entertainment had a good selection"
Punti negativi: "Delayed and missed connecting flight. As a result had to pay for a new one. Placed in the last row of economy so I could sit with my partner. Lied to by the check in counter. Disappointed by qantas yet again!"

Punti positivi: "Took off and landed safely"
Punti negativi: "Entertainment is old compared to other airlines. Screen is low resolution."

Punti positivi: "Snack and Qantas Entertainment app"
Punti negativi: "Nil"

Punti positivi: "The food and service were excellent!"

Punti positivi: "Nothing to be honest.."
Punti negativi: "food was pathetic, served late, i have always found the Qantas crew to be rude. No change to that. Somethings dont change. this is one of them. I first flew w Qantas in 2005 in business class, and since then i have downgraded. But the attitude hasn't changed. It's as if we are doing service by choosing Qantas...."

Punti positivi: "Customer service was outstanding"
Punti negativi: "There was no Sauvignon blanc on the wine list"

Punti positivi: "Aircraft"
Punti negativi: "Compares very unfavourably to Emirates who we used on the outward leg. Food very poor and choices limited by the time we were served."

Punti positivi: "Flying to Qantas always enjoyable - staff always make for pleasant journey. Always happy to fly Qantas."
Punti negativi: "One negative experience was that there was only 1hr 30mins between connecting flights. Between departing international flight - picking up luggage/toilet stop and clearing Immigration/Customs then catching bus between Qantas international domestic terminals we were racing to catch flight. As we arrived Qantas domestic terminal our names were being called over along with info the plane was awaiting our arrival. In my experience 2hrs is minimum time between connecting flights - otherwise good experience."

Punti positivi: "Friendly service"

Punti positivi: "Appologises for the delay and the pilots attempt to make up time. The care taken during the turbulent period."

Punti positivi: "It seemed that being in seat 33, the crew kept forgetting to come back and get our rubbish. It seemed when they collected the rubbish, they were full at seat 32 row, come back and start at seat 34"

Punti positivi: "Getting there in one piece."
Punti negativi: "Very small selection of movies and shows. Breakfast meal horrible. Heartburn within half hour."

Punti positivi: "Service was too notch. Despite software issues and timtams out of stock, crew were lighthearted and joked around with passengers. V refreshing."
Punti negativi: "Comfort still has room to improve, a foot rest would be a step in the right direction. Particularly for us shorter types or those who like to curl up and sleep. Also random upgrades (eg. Exit rows) is always appreciated. Online dinner special was excellent. Breakfast was terrible, maybe because it was the last meal so not as fresh?"

Punti positivi: "It was a Qantas flight not an Emirates flight for your correct information."
Punti negativi: "I was hoping to be on board an Emirates plane notQantas msybe another time"

Punti positivi: "Crew were good & Gold ( Emerald) FFlyer so boarded well"
Punti negativi: "Small seats (narrow) isle seat, being knocked on the shoulder by passing people"

Punti positivi: "Got away on time"
Punti negativi: "No wifi on board or entertainment"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Safety of aircraft"
Punti negativi: "Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Crew was wonderful. Food and drinks was good."
Punti negativi: "More movies in Russian language, or with English subtitles"

Punti positivi: "Crew"
Punti negativi: "The transfer at Frankfurt was a horrible experience. The terminal for departure was all the was at the other side of the airport. Leaving me barely enough time to transfer."

Punti positivi: "Amazing crew and service."
Punti negativi: "Seat space extremely low for tall person."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Great food, comfortable seats, enjoyed the whole 11 hour flight."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti positivi: "The Crew was very good. I was with my 84 year old father.And they handled his needs very well ."
Punti negativi: "The food of course was sort of mediocre at breakfast. The eggs tasted like they were man made.oh well maybe that’s really typical. Otherwise all was fine."

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Movie selection, drink selection, crew was awesome."
Punti negativi: "Seats are not the most comfortable."

Punti negativi: "Voli in ritardo"

Punti positivi: "Friendly service, actual food in economy class, just a small delay, overall a very smooth trip."
Punti negativi: "As above, I couldn't check in online and thus couldn't choose my seat beforehand."

Punti positivi: "1.5 hour flight, on time and all that one should expect from a good airline."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "After the first flight on the incredible new plane, this was a disappointment. Plane seemed old and dilapidated."
Punti negativi: "See above"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Troppo freddo"

Punti positivi: "Ivht"

Punti positivi: "Attitude of staff"
Punti negativi: "Food and delay"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Had ridiculously long bus ride from terminal to plane. Plane was parked on the outer reaches of the airport. This happens far too often on Lufthansa when connecting in Franfort. Build more gates!!"
Punti negativi: "Business clsss sweats on A321 were coach seats with the center seat left empty. Not sir it is worth the higher fare."

Punti positivi: "Nothing this was a nightmare."
Punti negativi: "We missed our connected flight because or flight was delayed... this does not make any sense. If the flight is delayed, there should be proper high priority check in and bus transport implemented so we arrive at our gate on time. Me and the 2 other passengers had zero chance to arrive on time and were at a loss of breath. And i paid for my selected seats to which i am asking for a refund because what happened was unacceptable. When we addressed our concern, the lufthansa employee told us that u cannot have buses for all the passengers in a situation of a delay.... unacceptable.... how is this the client's fault to miss a flight due to a delay?"

Punti positivi: "Loaded plane from both ends, giving fast boarding time."
Punti negativi: "Limited entertainment on this short flight."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Good"
Punti negativi: "Standard"

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti negativi: "They cancelled my flight"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Loved the snack choice"
Punti negativi: "No complaints"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "So because of tge traffic and snow i got at the airport 25 min before the departure of my flight...but when i explained my situation every employee tried their best to help me in getting on the plane, by even opening the gate for me!! They were very helpfull, fast and efficient. Thanks to their kindness and efficiency i was able to get on the plane and see my family at home. I am verry thankfull to all the staff for it!"

Punti positivi: "The plane was delayed leaving miami so it arrived late to Munich and I was scared to miss my connecting flight to Berlin but there was somebody waiting for me as well as the other people traveling to Berlin and they walked us through immigration and straight to our flight to Berlin. Thanks for this we didn’t miss our flight. Also this Lufthansa flight Miami- Munich was one of the best planes in terms of cleanliness, comfort and quality."

Punti positivi: "Crew was good"
Punti negativi: "Flight was over booked and they changed us the seats"

Punti positivi: "Service"
Punti negativi: "Boarding free for all, therefore confusing and slow"

Punti positivi: "On time"
Punti negativi: "Nothing"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

"Not the first time we have experienced defective entertainment system on this trip. It should be upgraded."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Punti negativi: "Nothing"

Punti positivi: "Yes"
Punti negativi: "Nothing. Flight was amazing"

Punti positivi: "Everything perfect and arrive to destination on perfect time."
Punti negativi: "All positive."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Punti positivi: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Punti negativi: "Flight was delayed, had to run to my next connection flight."

Punti negativi: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Punti positivi: "No delay and nice staff"

Punti negativi: "Troppo ritardo"

Punti positivi: "Entertainment was amazing"
Punti negativi: "Seats a bit hard"

Punti positivi: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Punti negativi: "Everything was very good."

Punti positivi: "Crew was ok."
Punti negativi: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Punti negativi: "The plane was very hot"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Punti negativi: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Punti positivi: "very attentive crew"
Punti negativi: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Punti positivi: "Crew was good"
Punti negativi: "Food"

Punti positivi: "Entertainment options."
Punti negativi: "Service was poor, seat did not recline, and the food was terrible."

Punti positivi: "Smooth flight."
Punti negativi: "Seat a little cramped."

Punti negativi: "Not enough leg room"

Punti positivi: "Gaps between seats are very narrow."
Punti negativi: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Punti positivi: "The crew was really friendly."
Punti negativi: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Punti negativi: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Punti positivi: "Nice crew pilot food and beverage"
Punti negativi: "No wifi"

Punti negativi: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Punti positivi: "Landing"
Punti negativi: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Punti positivi: "Very friendly onboard personnel - I really had kind of homy feeling."

Punti positivi: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Punti positivi: "Efficient crew"
Punti negativi: "Long, slow line at check in. Not many new movies or tv shows"

Punti positivi: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Punti positivi: "Nice to have a wrap for the snack."
Punti negativi: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Nothing"
Punti negativi: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Punti positivi: "Boarding was quick, Flight on time....just a regular service and plane"
Punti negativi: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Punti positivi: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Punti negativi: "Nothing"

Punti positivi: "Friendly staff"
Punti negativi: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Punti positivi: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Punti negativi: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Punti negativi: "At some point the luggage was lost. here."

Punti positivi: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Punti negativi: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Punti positivi: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Punti negativi: "The amount of extras you have to click no to while checking in online."

Punti negativi: "Tiny old cramped plane."

Punti negativi: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti negativi: "suitcase didn't turn up, although connection was quite tight"

Punti positivi: "Loved the service...everything was excellent"
Punti negativi: "The bus class seat was a bit narrow at the feet"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"