Trova voli economici da America settentrionale per Torino

"It was hard to hear the PA announcements for boarding. Maybe also post the info on the screen? Or allow the attendant to pull down his mask when speaking into the PA system?"

"Lots of delays. Armrests are not big enough for two people."

Punti positivi: "Seat very v=comfotable"

Punti positivi: "Plane was new and equipped"
Punti negativi: "In first class we had beef jerky for breakfast"

Punti negativi: "None"

Punti positivi: "Don’t go overboard"
Punti negativi: "Cleaner"

Punti positivi: "Good"
Punti negativi: "Good for now"

Punti negativi: "Top carrier"

Punti negativi: "The flight attendants were fantastic!"

Punti negativi: "Four hour delay, rude gate agent, seat in front of me was broken making my already small space smaller, the plane smelled."

Punti positivi: "Well organized and easy to check in."
Punti negativi: "No"

Punti negativi: "Not delayed"

Punti negativi: "It’s time to update the snacks, bu thank you for serving more than just peanuts. I was very cold on the flight - unusual, but definitely very chilly."

Punti negativi: "During this trip all my flights got delayed and I was told that I could not get a hotel room and had to pay for myself."

Punti positivi: "Entertainment. Flight attendants. Food"
Punti negativi: "PROBLEM WITH LOCATING BAGGAGE CAROUSEL. GIVEN WRKNG LICATION ."

Punti positivi: "The crew was polite and pleasant unlike the crew from KC to Boston."
Punti negativi: "Telling us to check bags before we get to our seat and find out there is no more room."

Punti positivi: "Crew was amazing. Pilots were attentive to kids and answered questions. Everyone was very welcoming and helpful."
Punti negativi: "They didn't have some of their food options (and they apologized for that up front), but then ran out of the others by the time they got half way through the plane. That was tough for a five hour flight that went through dinner time."

Punti negativi: "Wonderful"

Punti positivi: "Seat was comfortable and I got extra Biscoff Cookies"
Punti negativi: "Great trip"

Punti negativi: "The flight attendants were quick with the pick up of drinks. I had only been served my drink for five minutes and they were already coming around to pick up trash."

Punti positivi: "Good entertainment options."
Punti negativi: "Only water and coffee available. Flight had been delayed over an hour."

Punti positivi: "Ryan was great! Very nice and professional, would love to see him on a future flight."

Punti negativi: "Crew didn’t serve drinks/snacks; otherwise nice and short flight"

Punti positivi: "Smooth flights and in time. Everyone is so nice. True professionals"

Punti positivi: "Good flight in air"

Punti positivi: "The seat get’s bit hard after 14 hours."
Punti negativi: "The food was ok but not great"

Punti positivi: "The flight attendants were excellent. The plane was comfortable, as usual. The choice of snacks is great!"
Punti negativi: "Actually, everything was fine. No need for improvement .... even the airfare was great!"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "Good service this morning"
Punti negativi: "All good"

Punti positivi: "Everything went great. Flight left a little late but was fine and only arrived a little late. I like the side wings on head rests really help."
Punti negativi: "Seats are always hard on long flights."

Punti negativi: "I understand Mother Nature causes issues tkayakhat no one can control but when I'm receiving updates from the 3rd party travel app that isn't the airline before receiving any information directly from the airline via the gate agent or Deltas travel app and the gate agent not being able to verify the 3rd party travel app something is wrong."

Punti negativi: "After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort."

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti negativi: "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti positivi: "Got to London on-time (early, actually) and safely. The in flight meal was okay. The leg room in comfort plus was great, the mobile app was awesome, and the staff (check-in, gate, cabin and flight deck) were professional and friendly all around."
Punti negativi: "The leg room was great, but as a broad-shouldered guy, the width of the seat was miserable. Unfortunately, the Delta 767 doesn't offer any upgrade for a wider seat beyond Delta One, and my employer won't spring for that. Too bad there isn't a premium economy option. Also, the entertainment unit in the seat next to mine malfunctioned, which you wouldn't think would impact me that much except that because it was "seeing" touches randomly throughout the flight, the screen would turn on, off, brighter, dimmer, play random stuff, and just generally be as annoying as possible to everyone nearby throughout an overnight flight."

Punti negativi: "Tray table was broken, I was downgraded from Comfort plus to main cabin after a plane swap with no mention by anyone and no compensation. Flight was delayed 45 minutes because a flight attendant was running late and then to top it off, at the end of. The flight the attendants blocked anyone fromaim cabin from leaving until all of first class had departed, even when no one was coming they still Blocked it off. This is a practice I have never seen on delta and haven't seen in aviation in almost 20 years in the US"

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti positivi: "Leg room and seats are very tight and I'm a small person."
Punti negativi: "Coach class is very crowded."

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti positivi: "on time, good food, good films enough space to sleep in economy."
Punti negativi: "the stewardess only went up one side of the plane offering eye shades and when i asked for one she seemed really miffed."

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Cabin crew and captain were great."
Punti negativi: "Don't like how you don't get your seat assignment until you get to the gate. I was given the window seat in the very last row for a 6 hour flight, quite uncomfortable. I could've booked another airline for a similar price and picked the seat i wanted at booking. They ran out of food choices by the time they got to the last row, so we were given whatever was left. Delayed because one of the bathroom doors wasn't working, 30 min later still wasn't fixed and ultimately they decided to go without it."

Punti positivi: "Your entertainment system is fabulous!"
Punti negativi: "We purchased a direct flight from Boston to Tampa. We paid extra for the convenience of a direct flight Our flight was changed without notification to a connecting flight that was leaving 10 minutes earlier and arriving 2 hours later. Due to malfunction with the kiosk and not a sufficient amount of agents at check in, we missed our flight by 4 minutes. The gate agent seemed to enjoy telling us, with our 10 month old baby, that we were too late. Our baggage, including car seat, had been loaded on the plane. We were reassigned to a flight the following morning. We missed a full day with family, had to travel back home without a car seat and return to the airport the following day. I was shocked and disappointed that not single Delta agent was accommodating or remotely helpful while we were at the airport. I've never had a problem with Delta before. We travel on regularly and would like to continue using Delta. I would like a voucher for my next Delta trip."

Punti positivi: "Delta flights run one time and their fleet seems newer than most with comfortable seating. Having free movies in the seat back ahead of you is a big plus with a good selection of movies. Snacks are good and crew is always friendly and accommodating. We fly almost exclusively with Delta for the aforementioned reasons."
Punti negativi: "Boarding is a hassle no matter the airline with few exceptions. You would think someone could figure and efficient method to get people on the planes. I suppose it could be the public that is the problem. Not a problem with Delta they run a good airline."

Punti negativi: "Ottimo"

Punti positivi: "I was thankful for the early boarding with a lap infant and was very pleased with the options for entertainment on the TV monitor."
Punti negativi: "The main issue I had was that we sat in row 34 and the noise from the engines often made it difficult to hear announcements, even with headphones in. Look into possibly zoning the audio and turning it up a click or two for rows behind the engines."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "The crew were so friendly and helpful."
Punti negativi: "I was told on the phone earlier (and very rudely) there are no gluten free options for eating. I have celiac disease and do not do the diet for "fun". It's for health. I found out thanks to the excellent crew on board there is an option."

Punti positivi: "Lufthansa always great. Comfortable seats, good and safe service."
Punti negativi: "Nothing"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "More chicken"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "After i paid 37$ to reserve a Ileseat,i was seated on the window with two people next to me.i paid for that seat so i dont have to ask two sleeping people ,five times ,to let me go to the bathroom,do to a medical condition.needless to say it was embarrassing and very inconvinientfor me as well as t"

Punti positivi: "The crew was attentive."
Punti negativi: "Boarding crew in EWR insisted that my small carry on had to be checked in. MANY passengers were able to bring on board luggage that was larger and clearly heavier. I don’t understand why I was one of the exceedingly few passengers pulled out of the queue to have luggage checked in. Food was sad."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti negativi: "Late, missed connection"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "excellent crew, well manner, well dresses smart feel... they seem to know my needs before I did .. loved it"
Punti negativi: "wider wash rooms onboard .. wider seats .. wider seat bealts also plane from FRA - BOM could use service maintinace ... it seemed like an older aircraft"

Punti positivi: "Great crew, food, entertainment and drinks."
Punti negativi: "Only thing that could be improved is comfort. They provide a small pillow and blanket, but even with those, it is very difficult to sleep."

Punti positivi: "Great crew."
Punti negativi: "Working TVs"

Punti negativi: "On our layover in Munich, we were at our gate, then noticed about 30 minutes prior to boarding that they’d moved us to another gate quite far away, so we hurried to the new gate, only to discover the change was an error, and we had to run back to our original gate. Made it, but annoyed."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Large entertainment variety"
Punti negativi: "Comfort less than desirable. Not enough sitting space. Also my luggage was left behind in Munich."

Punti negativi: "Voli in ritardo"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Priority boarding for parents with children was a huge help. Provided extra blankets and most of the crew's friendliness was very appreciated."
Punti negativi: "Provided bassinet is much too small for even a 17 months old. Also very hard bedding made it impossible for the kid to sleep. We observed same with the other parents. Alone with that, the height of the bassinet makes it easy for the kid to get distracted. WORSE PART: Our daughter couldn't get comfortable to sleep and got fussy, so I took her for a walk which didn't help much. Since it was bedtime 11pm with 0 to little traffic, and to avoid her crying from disturbing everyone I resorted to one of the bathrooms with her. She did fall asleep for about 1 hour until one the FA came literally BANGING on the door. Very rude even after I calmly explained the situation. So sorry for such people with no compassion nor understanding in their hearts."

Punti negativi: "The problem is with KAYAK. KAYAK booked us a carrier light ticket and failed to inform us at the time of the booking that it was a tariff without checked in baggage that was being offered. Fortunately, LUFTHANSA informed us of this fact at checkin and we purchased carriage with checked in baggage. This makes me wary of buying tickets through KAYAK in the future."

Punti positivi: "The service and the entertainment system"
Punti negativi: "Food was not up to the mark, which it almost always is. The crew were a little rude at times, which is also not very common with this airlines."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Great customer service at check in window, very comfortable and clean airplane, very good cabin crew..overall highly satisfied"
Punti negativi: "It was difficult to leave my seat when passenger a front of me put his seat all the way to the back. Did not have that problem on other Lufthansa flights to and from Europe. I"

Punti positivi: "Nothing"
Punti negativi: "We missed our flight bc our luggage was stuck on the plane for 1.5 hours and we missed our connection. After running around the airport, waiting on the phone for over 2 hours and in line for 45 minutes, we are booked on a later flight and hope to get home tonight."

Punti positivi: "Flight Delayed from EWR. But the connecting flight to mumbai was not allowed to boarded. Since the gate closed even though the flight was still there. On top of it, the flight that was provided as an alternative was again with a stopover, so now, we had two stop over and extra 14 hours of layover time. Did not offer hotel stay or transit visa. was stuck in airport. Very much disappointed with Lufthansa. Will never take this flight nor will allow my friends and family to take one ever again."

Punti negativi: "Troppo freddo"

Punti positivi: "Even though the flight was delayed by a couple of hours, Kayak kept us continuously informed about where we stood. Thanks!"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Just fine."
Punti negativi: "My eyes got so dry that I couldn't see very well for a few hours after landing, everything was hazy and glowing, like I had a film on my eyes. I've been on way longer flights before and I've never experienced this, it was scary."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "The staff was good to me when I became ill on the flight with a migraine."
Punti negativi: "When I paid for my seat in advance it said I had an exit row, but when I got on the flight it was not. The food was also horrible."

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti negativi: "Pathetic food, and really rude crew by the standards of an international flight."

Punti positivi: "It was a long flight overseas they did a good job of keeping everything under control when there was a medical problem on board and you get what you pay for. Ok legroom"
Punti negativi: "Their ability to work with you on issues such as lost bag is so disgusting that i dont think ill fly with them again I had to call them every time, consistently on hold for 30+ min at a time just to get to someone who could work with me. They hung up on me 3 separate times thus restsrting the issue. DO NOT LET THEM GIVE YOUR BAG TO BAGGAGEEXPRESS!!! You will never see you bag again. 1/10 customer service"

"They canceled our flights but the flight went on anyway."

"Never booked this flight"

Punti positivi: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Punti negativi: "No suggestions."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti negativi: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Punti negativi: "Fix the damn KIOSKS at Vienna!"

Punti positivi: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Punti negativi: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Punti positivi: "Slow service."
Punti negativi: "Better communication!"

Punti positivi: "No delay and nice staff"

Punti positivi: "The crew is really welcoming"
Punti negativi: "The seats are too narrow and a bit too hard"

Punti positivi: "Seat was good"
Punti negativi: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Punti negativi: "Troppo ritardo"

Punti positivi: "Service is awesome. Food is great."
Punti negativi: "People with short connection are affected by the 15 to 25 minutes delay."

Punti negativi: "Delays, took my hand luggage into the hold,"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Crew was nice and friendly"
Punti negativi: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Punti positivi: "The flight was smooth, the service was friendly, and the food with plentiful."
Punti negativi: "Too much activity in the cabin during the flight."

Punti positivi: "I love the food"

Punti positivi: "very attentive crew"
Punti negativi: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Punti negativi: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Punti negativi: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Punti positivi: "Everything OK"

Punti positivi: "Crew was awesome"
Punti negativi: "."

Punti positivi: "Good selection of movies."
Punti negativi: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Punti positivi: "Good flight, arriving well on time."

Punti positivi: "Food was excellent, service from staff was friendly, and entertainment options were great."
Punti negativi: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Punti positivi: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Punti negativi: "That it didn’t happen."

Punti positivi: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Punti positivi: "Food was excellent, frequent and filling"
Punti negativi: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Punti negativi: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Punti negativi: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Punti negativi: "Please Endeavour to put the expiration date on the food served in the flight."

Punti positivi: "The staff was very helpful and professional. Promp response to calling for attention."
Punti negativi: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Punti positivi: "Good flights. Good prices."

Punti positivi: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Punti positivi: "Very friendly staff"

Punti positivi: "My bagage broke"
Punti negativi: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Punti positivi: "Service impeccable!"
Punti negativi: "They have one line of executive class after the kitchen and toilet, is very noisy."

Punti negativi: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Punti negativi: "Two hours delay in the start."

Punti positivi: "The sandwiches were simple yet just the right touch, on all four flights."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Great food"
Punti negativi: "Sears we're toooo small"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Everything. Staff incredible."

Punti positivi: "Airline staff good and professional"
Punti negativi: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Punti positivi: "Timing & efficiency. Good food though only a sandwich."
Punti negativi: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Punti positivi: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"

Punti negativi: "food"

Punti positivi: "The crew"
Punti negativi: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"

Punti negativi: "Seat angle adjustment was not the most comfortable for sleeping."

Punti negativi: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."

Punti negativi: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"

Punti negativi: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."

Punti positivi: "Incredible staff. Super polite"

Punti positivi: "Flight was on time."
Punti negativi: "In flight complimentary food and drink service could have been better."

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "Not being charged for my first bag of luggage"
Punti negativi: "Nothing"

Punti positivi: "Great crew and prompt boarding."
Punti negativi: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti negativi: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti positivi: "The crew"
Punti negativi: "Seats! They were too small!"

Punti negativi: "WiFi"

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti negativi: "My entertainment device did not work the entire flight."

Punti positivi: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."

Punti positivi: "The crew was very gentile."
Punti negativi: "No enterteinment on the plane."

Punti positivi: "Good food and service"

Punti negativi: "Arrived 5 hours late"

Punti positivi: "Good selection of movies"

Punti positivi: "Quick and efficient not lying more to say or critique."
Punti negativi: "Coffee and a bread roll as a snack??"

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "The cabin crew was super patient and accommodating of the passengers."
Punti negativi: "Cramped quarters"

Punti positivi: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Punti negativi: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Punti positivi: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Punti negativi: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."

Punti positivi: "Great service, decent food"
Punti negativi: "There was no WiFi on the plane"

Punti positivi: "Onboard crew was friendly. Dinner was good"
Punti negativi: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"

Punti positivi: "Boarding this large plane went relatively quickly and orderly."
Punti negativi: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."

Punti positivi: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti negativi: "Security services at Manchester airport...too long and not friendly at all"

Punti positivi: "Food was Fantastic, Air France the Best on Air."

Punti positivi: "The service was very professional."
Punti negativi: "Everything went well."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti negativi: "Flight cancelled because of weather"

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Punti negativi: "See above and the food was disgusting"

Punti positivi: "Super fast boarding and smooth takeoff"

Punti positivi: "Staff was nice"
Punti negativi: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."

Punti positivi: "Todo muy bien Volvería a viajar con ellos."

Punti positivi: "It es a good flight back"
Punti negativi: "Items missing on duty free purchases"

Punti positivi: "Crew was nice and responsive"
Punti negativi: "The overall experience is regular at best"

"+ Equipaggio sempre allegri e felici + Interno aereo nuovo e pulito + Buona attenzione alla disciplina anti-COVID - Partenza in ritardo inizialmente per problema staff, poi valigia da scaricare per passeggero mancante, finalmente per problema attrezzatura aeroporto. Una storia… - Postazione 26F molto ristretto con poco spazio per i ginocchi, bracce, sotto la sedia davanti. sono nella media per altezza (182cm) ma mi sentivo scomodo."

"The company did not know how to handle COVID bureaucracy efficiently or even correctly. We were asked to fill in four forms when only one is needed or even checked at all. I had to come in early to the airport, take a COVID test and then wait in the airport departure lobby for almost 1h to check in while waiting for the test results. Given that I spent a substantial amount to get a business ticket, I expected my time to be respected and to have business facilities made available. Once reached, the lounge now has an ordering system instead of self-service. The food was honestly disgusting, cold boiled rice without any salt and some "Spanish chorizo chicken" that had no chorizo and tasted like boiled chicken dropped in reheated tomato sauce. The plane departed one hour late. The business class seat was small, but comfortable. The company sent a boiler plate email apologizing which is something you appreciate the first time and it becomes grating when you get more than one per week."

Punti positivi: "Crew!"
Punti negativi: "Seat spaces are so small for long flights. London Helsinki on the back seat was a torture."

Punti negativi: "Cibo"

Punti positivi: "Impressed with food and crew!!"

Punti negativi: "Very tight seating in the double decker near the rear particularly for a six hour flight. Food and drink were very good and check -in clerk got us on an earlier flight. Only complaint really was the lack of any leg room."

Punti positivi: "Crew were wonderful."
Punti negativi: "It would be good if ba could stop losing my luggage."

Punti positivi: "Niente"
Punti negativi: "Volo in overbooking ho dovuto imbarcare i passeggini Cibo a pagamento Personale scortese"

Punti positivi: "Tutto bene"

Punti positivi: "L'hostess"
Punti negativi: "Private bus for business class would be better"

Punti positivi: "Seamless boarding and seat upgrade to economy premium."

Punti negativi: "Lo scalo del ritorno è stato troppo breve e a causato lo smarrimento del bagaglio . Inoltre un viaggio che dura un giorno intero deve comprendere almeno un pasto nella tariffa"

Punti negativi: "Scalo troppo breve al ritorno che ha causato lo smarrimento del bagaglio Un viaggio che dura un giorno intero deve almeno garantire un pasto incluso"

Punti positivi: "Direct boarding from business class lounge!"

Punti negativi: "Tempo di off-boarding"

Punti positivi: "Crew was very accommodating, seats were comfortable"
Punti negativi: "everything was good"

Punti negativi: "I film in italiano sono limitati"

Punti positivi: "Nulla, solo discomfort"
Punti negativi: "Accoglienza e puntualità"

Punti positivi: "The people from British airways were incredibly helpful."
Punti negativi: "British airways pushed the flight time which made the original connection flight from Heathrow impossible. They notified justfly the company who we used to book the flight and told them the reservation would be cancelled. Only justfly never did something about that. They did not notify us about any changes and when we arrived at the airport the lady at the counter told us we don't have a reservation even though justfly happily took our money. If it weren't for the BA staff who rebooked is through Air France we probably wouldn't have made it."

Punti positivi: "Clean"
Punti negativi: "3+ hours late"

Punti negativi: "Il ritardo di 1 ora per la partenza"

Punti negativi: "Il ritardo di più di un’ora della partenza è inaccettabile per una compagnia aerea come la BA"

Punti negativi: "The worst flight I took in years. A dated airplane, with seats uncomfortable and worn off, an inflight entertainment system that looked straight from the 90s. We had. 1:20h delay ( announced on board ) on departure as the engine had to be repaired and replacement parts installed."

Punti positivi: "It has to be said, the prices were good. But you do get what you pay for...… (in my case, a lot of extra time and stress)"
Punti negativi: "Firstly Kayak is apparently actually LastMinute.Com? BA flight was OK, but not much different from a low-cost airline. Return leg had to be Ryanair and online check-in didn't work (ouch! - you have to pay extra to check in at the airport). I eventually found out (after frantic googling) that Kayak auto-generates an email address for you as part of the Ryanair booking process, and this is the one you need. I spent about 30 mins getting through to LM.Com overseas helpdesk trying to get hold of it. I also had to request hold baggage as a separate process and it took 10 days to confirm this had been arranged (again, I would have had to pay extra at the airport)."

Punti positivi: "Cleanliness of the plane, comfort on board"
Punti negativi: "Totally unpolite personnel at Heathrow airport. We were at the beginning of the line, but they forced us to check-in the cabin bag, asserting that the flight was packed and there was no space available. The girl that was checking our ticket didn't answer our questions regarding the reason, and told us to speak with her boss. Her boss told us pointlessly that our bag was chosen randomly. In the end, we had to put in a little plastic bag everything valuable we had in the baggage, though on the plane there was plenty of space available in the overhead lockers."

Punti positivi: "I’m always impressed with the friendly and caring nature of the British Airlines staff. They always go the extra mile (or km) to make sure that you’re happy."
Punti negativi: "The food, but who flys for the meal"

Punti positivi: "Flew business, so attention was great."
Punti negativi: "Seats are awkward and for business, not necessarily the best. Entertainment is vast but when you fly round trip, it can be repetitive."

Punti negativi: "Neppure un bicchiere d’acqua. Volo da 40 anni non mi era mai capitato."

Punti positivi: "New bedding is comfortable!"
Punti negativi: "1. No toiletries were available for business class even on this flight. 2. There was no food choice especially if you prefer vegetarian. 3. Even if One presses a button to request for some water, no one comes to the seat; this habit of BA continues for the good part of the last decade. Reminded me why I stopped flying BA! 4. No wifi even in Business class! Someone in senior management of BA needs to fly SQ, Cathay, Qatar, Emirates and learn what can be improved. Most of these airlines have better service in economy than business on BA!"

Punti negativi: "Very disappoint as British Airways company. No difference with low costs companies."

Punti positivi: "Poco"
Punti negativi: "Il volo con 45' di ritardo (una consuetudine guardando i giorni precedenti). All'arrivo ancora attesa all'interno del aeromobile, perché il terminal non era pronto. Nel 2018 è inaccettabile, i mezzi di comunicazione esistono e funzionano. Assurdo!"

Punti positivi: "Poco"
Punti negativi: "All'arrivo attesa all'interno del aeromobile (20/30', perché il terminal era guasto e non si trovava un' autoscala per scendere). Assurdo!"

Punti positivi: "Il posto"
Punti negativi: "Dormivo e non mi hanno avvertito della partenza ritardata"

Punti positivi: "Entertainment on board"
Punti negativi: "Late. No other flights to Milan for 12 plus hours. Rerouted to a different airport. Rental car at Mxp so have to taxi back and forth. Missed tours etc. no apparent reason for being late. Weather was fine."

Punti positivi: "la puntualità"
Punti negativi: "la difficoltà all'imabrco per l'eccesso di bagagli a mano. avrei oreferito un imbarco forzato in stiva per un certo numero di passeggeri (io ero gruppo 4 e probabile canditato ...) perchè troppe persone portano come secondo bagaglio item troppo grandi e invece di inserirli sotto i sedili li devono mettono nei comparti overhead. non ci sta più nulla! il personale èstato comunque premuroso e gentile (con con grande professionalità) riducendo il fastidio. era venerdì sera."

Punti positivi: "la puntualità"
Punti negativi: "volendo essere critici durante la notte ua tutti i costi n maggiore servizio di bevande sarebbe stato aprrezzato ma ho comunque dormito parecchie ore e forse ho perso dei passaggi"

Punti positivi: "Clean plane and excellent flight overall. The food was very good and the cabin crew were very nice."

Punti positivi: "Plenty of entertainment in the headrest screen to keep you occupied, including lots of TV, movies, trivia games, and even a chat for travelers on board to connect."
Punti negativi: "It’s the old 2-4-2 row setup. Nobody likes being in one of the two middle seats. We booked through AA which meant we couldn’t check-in online on ba.com. We got what was left."

Punti positivi: "Spazio in più in larghezza e per le gambe. Vale il maggior costo."

Punti positivi: "Flight left on time, plane was clean, entertainment options were good and flight attendants were cordial."
Punti negativi: "Food was marginal- avoid the chicken curry."

Punti positivi: "Partenza in orario, arrivo in anticipo. Personale cortese"
Punti negativi: "British è ormai come ryan, non danno gratis neanche un bicchiere d'acqua. Su un volo di due ore intorno a mezzogiorno se vuoi uno snack lo paghi"

Punti positivi: "Crew and staff were very nice."
Punti negativi: "Flight was overbooked even though we booked the flight 2 months ahead of time"

Punti positivi: "The red eye from Boston was the second night flight in a row. So my seat, on the aisle, near the back, with no seat behind it, was a welcome one. I slept the whole way."
Punti negativi: "Leg room in basic Economy is a bit meager.L"

Punti positivi: "Niente"
Punti negativi: "Non sono riusciti a farci stare seduti insieme, sedili rotti, tray rotto. Peggio di così?"

Punti positivi: "volo di per se tranquillo e staff eccellente"
Punti negativi: "in London city non c'è una Lounge di BA il volo è partito con 30 minuti e più di ritardo l'aeroporto è piccolo e trafficatissimo"

Punti positivi: "6 hours, no audio port to listen to movies or music or news, poor food “Mechanical” steward service"

Punti negativi: "Old aircraft with limited space and entertainment (Business class). One hour delay on arrival."

Punti positivi: "Lots of updates from pilot"

Punti positivi: "Great crew"
Punti negativi: "Old entertainment system"

Punti positivi: "Very comfortable aircraft (I got a seat in the middle of two other people in economy class, but the seat was so comftorable I could sleep easily througout the whole flight) and very good service. Good wine selection. Not many movies, but good ones."
Punti negativi: "Food quality can be improved, although I had worse. I had to pay 70€ for 5 kg excess weight of my lagguage, usually other companies do not make me pay anything. Some delay in the boarding process."