Trova voli economici da Nevada per Toscana

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti negativi: "Better choice of movies"

Punti positivi: "Staff was very friendly and loved the food."
Punti negativi: "For economy class, nothing."

Punti negativi: "The TVs weren’t working on the seats for the duration of the 8 hour flight. Some of them were working for other customers and we pointed it out to some of the flight attendants but they took no action"

Punti positivi: "Food was good ."
Punti negativi: "Didnt turn on the AC until were in air, implying that everybody was sweating for 30min from boarding to ip in air. Crew refused Green Tea, saying it is only offered in Business class"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Seats very comfortable; real feather pillow! Everything was on time."
Punti negativi: "Breakfast consisted only of sweet items -- I didn't touch it."

Punti positivi: "plane was clean"

Punti negativi: "A little more leg room would be great"

Punti positivi: "The crew was polite and we arrived safely."
Punti negativi: "The seats are like torture devices. So small and uncomfortable. After 14 hours of travel, my knees were sore from jamming into the seat in front of me, and I'm only average height. When the person in front of you puts their seat back, their headrest is practically under your chin. A disgrace."

Punti negativi: "They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "We left on time, arrived on time. Flight went well despite lasting over 10h30"
Punti negativi: "Two of the flight attrendants in our area were in a bad mood and it showed."

Punti positivi: "Our quick trip from ZUR to FLR was great! Flight was on time and pilot kept all passengers well informed upon our arrival in FLR."

Punti positivi: "Lots of room because plane was half full"
Punti negativi: "I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more..."

Punti positivi: "We called for seats 23 hours prior to flight. To our amazement we were assigned to an exit row."
Punti negativi: "It was an easy 2.5 hrs. flight at which a small warm quiche was served. Nice surprise."

Punti positivi: "Great airline overall!"
Punti negativi: "No leg room due to the airplane box under the seat in front of me. Very difficult to straighten legs out, difficult to get comfortable."

Punti positivi: "the premium economy section was very pleasant, well worth the $150 upgrade price. Though they should have included priority boarding."
Punti negativi: "One hour delay in boarding, two hours sitting on the tarmac due to cargo loading and overweight issues. No notices, very poor communication."

Punti positivi: "I loved the aircraft, the courtesy, professionalism and friendliness of the cre, the communications from the pilot. The food was very good and tasty which is a great challenge in overseas flights, the choices of drinks. We will definitely travel again on SWISS, this time for a visit to the Alps hiking trails"
Punti negativi: "I can’t think of anything I did not like at all"

Punti positivi: "Though I was never sent an email for my daughter's check in, I had a different reservation for her but still under my name and same email, when I called on the phone the people were pleasant. They still never provided me with an email though and information allowing me to have my daughter checked in. they only provided me with her reference number."
Punti negativi: "All in all we had a poor experience and my family and I were disappointed. I'm about to book yet another ticket for my brother, but this time I'm not considering Swiss Air. Just so you know, I'm a very positive person and appreciate every polite and courteous gesture. Unfortunately this experience didn't allow me to do so."

Punti negativi: "Worst travel experience ever and I’ve traveled the world. Red eye flight delayed for 3 hours. Missed connection flight with not a lot of options. Waited for another 3 hours to get rebooked and have to stay at Zurich overnight and only to find our checked luggage is no where to be seen. First and LAST time we fly Swiss Air!!!"

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "Good flight with Swiss friendliness. They even passed out food (sandwich) during this very short flight."
Punti negativi: "Nothing, really!"

Punti positivi: "We were about on time"
Punti negativi: "No power outlet, cramped due to passenger reclined fully also made using entertainment screen impossible."

Punti positivi: "Booked a flight to Europe. Online check in easy. Luggage dropoff at JFK had no line for online check in. Flight was on time, my luggage arrived in my final destination fine (had 1 transfer). Crew was efficient and attentive."
Punti negativi: "Spaces for seats in the economy class are shrinking. With Swiss Air, seems more so as the seats recline quite a bit which is of course good for an 8-9 hours flight. However if the passenger in front of you reclines their seats, you absolutely are forced to recline yours immediately, otherwise no one will fit. Flight attendants have to ask passengers to put the seats back from reclining during meal service so people can open the food tray and are able to access it, that is how much the seats tilt."

Punti positivi: "Nice staff, very friendly"
Punti negativi: "Paying for WiFi, could use more comfortable seating"

Punti positivi: "The crew fed us well throughout the flight--and we got free wine with dinner. The food was pretty good for airplane food. We got fresh dinner rolls, salad, dessert, and Swiss cheese. We got ice cream part way through the trip. I loved that we got a piece of Swiss chocolate on each leg of the journey. The crew was friendly. There was a screen at each seat where you could watch movies or TV, listen to music, or track your flight. The entertainment was free, and the crew provided free earphones. Blankets and pillows were provided."
Punti negativi: "Like most planes, there was not enough leg room. It makes it pretty uncomfortable for an 11-1/2 hour flight. The boarding was a little confusing, but no serious issues."

Punti positivi: "From the beginning to end the trip was a delight. Crew always on hand and smiling. You really felt welcomed. Lots of food and drinks were on hand throughout the whole trip. It was just wonderful. Cheers to Swiss for providing us with great service."
Punti negativi: "My only complaint is that it took me this long to find this great airline. They will be my to go airline for Europe in the future."

Punti positivi: "-"
Punti negativi: "- late in arrival - 2h late in departure - lost my luggage"

Punti positivi: "Even a short flight (1 hr 10 minutes) serves a good sandwich for lunch, drinks, and excellent chocolates to top it off."

Punti negativi: "The space for each seat was much too small, especially for the long uncomfortable flight. Seats also uncomfortable to sit on."

Punti negativi: "No seat entertainment."

Punti negativi: "I ordered in advance 4 seats for my family, paid 100$ to SWISS 19/10/16.Boarding crew refused to give us the seats sold to us.The family was divided into 3 and 1.Only after my strong refusal, the seats were were granted.During the dispute about the provision of already purchased seats, SWISS crew member threatened to call the police. We entered the plane last.Our seats not were ready and we were forced to do it all alone.Rudeness and unprofessionalism of SWISS crew.The end of the vacation was spoiled. For what I paid to SWISS 100$ in advance(10 monthes)? I believe, if SWISS could not provide the paid service as expected, SWISS must return the money(100$) and apologize. Nobody apologized in Zurich, threatened to invite the police. Bad crew, bad service."

Punti positivi: "Nothing really"
Punti negativi: "Seats, food , entertainment."

Punti positivi: "The flight had a delay but managed to (partially) make up for it."
Punti negativi: "Boarding was a little slow. Perhaps it would be nice to more explicitly explain to people how to more quickly stow their luggage and then sit down in order to let other people through. The seats felt a little more cramped than usual."

Punti positivi: "The flight attendants were exceptionally nice - a real pleasure. Food was also quite good and the chocolate passing out is a super excellent treat."
Punti negativi: "It is disappointing, on an 8+ hour flight, to have the entertainment system broken. The crew was apologetic, but it still is really lame. Made the flight oppressively long."

Punti negativi: "Major delay"

Punti positivi: "It was nice to be given a 20 euro voucher for food and beverage, due to the 5 and a half hour flight delay."
Punti negativi: "There was much confusion and no one seemed to know what was going on with this flight. By the time I reached Schipol all trains and trams had stopped. I had to pay an extra 40 euro for cab home that night."

Punti positivi: "It takes two minutes to get to a live operator when you call. Simply amazing."
Punti negativi: "The flight from Nairobi to Zurich starts in Nairobi, flies an hour south to Dar es Salaam, you then sit on the tarmac for an hour, then you fly north for an hour until you get back to the starting point. I would think they would save money if they flew an empty plane down to Dar es Salaam, picked up those passengers and then flew back to Nairobi. No way should an 8.5 hour flight take over 11.5 hours. Plus my screen didn't work for one of the flights, nearly 12 hours without entertainment was BS. No real variety in their meals either. The first leg had a main meal of beef and potatoes as the meat option, same option for the second leg."

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti positivi: "The food was good and I enjoyed the Swiss chocolates."
Punti negativi: "The Seats were real cramped and the entertainment system was outdated"

Punti positivi: "Comfy seats. Friendly staff. Lots of food and beverage options"
Punti negativi: "The length of the flight. But I don't know how to make it shorter"

Punti negativi: "Not enough leg room"

Punti negativi: "see above"

Punti positivi: "The food"

Punti positivi: "The flight was quick. Overall a smooth and pleasant one. I didn't have any real interaction with the crew except to exchange the usual pleasantries of saying hello and goodbye. So to be fair, I can't rate the level of service provided."
Punti negativi: "The flight was fine, unfortunately, there was nowhere to sit at the gate. The majority of passengers stood about waiting or sitting on the floor since the few seats located at the gate had been taken. A five or 10 minute wait would have been one thing, but a 45 minute wait is another, particularly if there are older passengers or small children who have to wait."

Punti negativi: "I recently requested an urgent response from Delta's customer service and received a reply stating reply time is 14-21 days. Due to the COVID-19 pandemic, increased work load and decreased work force my response time is approximately 14-21 days."

Punti positivi: "Snacks and entertainment was good, and the flights were timely."
Punti negativi: "Everything was great"

Punti positivi: "The plane was great"
Punti negativi: "Service was not great and one of the flight attendants was very rude and not friendly at all."

Punti negativi: "I waited for over 40 minutes for someone to answer my call button. And then they just turned it off without asking me or anyone in my row if we needed something."

Punti positivi: "The plane ride was very smooth. Slept the entire way which was nice."
Punti negativi: "Nothing"

Punti positivi: "Crew is amazing and friendly"

Punti positivi: "Customer service as always"
Punti negativi: "Nothing!"

Punti positivi: "Crew was extremely friendly, service was great, and dinner was awesome"

Punti positivi: "Great crew, nice plane, awesomeness me entertainment"

Punti positivi: "The crew."

Punti negativi: "Landing was very rough and flight crew kept bumping me with food cart during sleep"

Punti positivi: "The crew was great!"
Punti negativi: "The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35...."

Punti positivi: "5 hours delay"
Punti negativi: "5 hours delay"

Punti positivi: "Seats were horrible, we all booked together and a bunch of my group got bumped to a different flight."

Punti negativi: "At least free water"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "Friendly staff. Entertainment selection is impressive (though I didn't use it). Drinks and snacks are provided."
Punti negativi: "Boarding process was time consuming due to poor organization from Delta. Unloading process takes forever for the same reason. Despite booking at the same time my fiancee and I didn't get seated next to one another."

Punti positivi: "Was gud"

Punti positivi: "Food and entertainment not applicable"

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Staff is friendly."
Punti negativi: "My wife's pre-check was not added to her ticket. Plane was extremely late taking off. No entertainment on the flight."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti negativi: "The seats did not recline/lean back. Especially on an overnight flight I was hoping to lean back a little to sleep."

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti positivi: "Great flight attendants and very clean"

Punti positivi: "Timely, organized, polite staff and pilots. Delta gets 5 stars all around."
Punti negativi: "WiFi wasn’t working but we were informed so not really a negative just an observation."

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti negativi: "Delayed due to problem with the door"

Punti positivi: "Time of the flight"
Punti negativi: "Space in the plane"

Punti positivi: "Every single detail was outstanding"
Punti negativi: "Food"

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti positivi: "early take off and early landing"
Punti negativi: "crying baby... passengers hanging out in the aisle... also lady sat in my emergency row seat and would not leave so I let her have it. also the lady next to that seat complained the whole time we tried to negotiate that seat. also the flight attendant that gave our section drinks seemed irritated and very rude. Older african american woman that stuck her finger in my face and the person next to me to ask her to stop her question as he picked up snacks that she dropped in the aisle. Kind of rude and kind of uncalled for. And the lady next to me (lauren) is an ER dr that had a layover in Atlanta for 4 hours to vacation with her fiance in the Caribbean..."

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Training on delta app usage and being hospitable to injured customers"
Punti negativi: "Timing and not providing accurate information; Phillip at Las Vegas airport was unaware of how to purchase and pay for a checkin bag via the delta app. I️ didn’t have a working card and then realized by the time I️ needed to check in that it was too late. 8 hours later I’m on a red eye flight for a guaranteed seat bc of being put on stand bye. I️ stay in Vegas for 1 night and my ankle swells the next morning and I’m unable to move my legs. Sent to the hospital and have been in Vegas since 11/20"

Punti positivi: "Nothing"
Punti negativi: "Multiple cancellations and a total of THIRTY HOURS OF TRAVEL TIME for what was supposed to be 5 hours of travel in the beginning. I am still sitting in a god damn airport as we speak."

Punti positivi: "Charging stations and in-flight texting."
Punti negativi: "The pretzels were oily and nasty"

Punti negativi: "Ottimo"

Punti positivi: "The one good thing about this unexplained ordeal (the flight was delayed for 5 hours, causing me to miss my connection) was that, after a few hours of hearing nothing (no emails or texts from Delta), I finally saw some options for different flights pop up, so I was able to book a new flight without calling India. Also, I got an exit row seat on my new flight to MSP."
Punti negativi: "They moved our gate about six times and never told us why the flight was delayed. Actually, the biggest annoyance was that Delta told us nothing. The only reason I knew about the delay and gate changes was because of Kayak! I know I am signed up to receive texts and emails from them, but I guess they forgot to notify me."

Punti positivi: "The entertainment"
Punti negativi: "The boarding process is a bit backwards. They board by zones with the front of the plane going first, so if you're in the back you get stuck in the aisles waiting for these people to sit down. They should board the back of the plane first."

Punti positivi: "NOTHING"
Punti negativi: "everything 1st of all i didnt like the fact that the stuff could act so unprofessional and very disrespectful and not knowing what type of info to give that made me lose my flight and at the end they all told me they couldnt help me to get my flight or anything not even try.."

Punti negativi: "All was well"

Punti positivi: "Posto molto comodo, viaggio fluido e ben organizzato"

Punti positivi: "Personale cortese ed efficiente. Viaggio piacevole"
Punti negativi: "Aereo un po' datato, manutenzioni necessarie in alcune finiture."

Punti positivi: "the staff"
Punti negativi: "your seating is ridiculous, to the point of dangerous! People could never get out of the seat rows let alone the isles. I will seriously avoid flying Delta again as there is no concern for safety or comfort. It is obvious they are more concerned with money than costumer service!"

Punti positivi: "The staff was really nice and the pilot was very open and telling us the status of the "on hold" that we were experiencing."
Punti negativi: "The flight was delayed but there was nothing the airline could do because it was beyond their control."

Punti positivi: "New plane with plenty of overhead storage space, on flight entertainment system has many options"
Punti negativi: "pressure in cabin on decent was bad, my ears hurt (which only seems to happen on some flights)."

Punti negativi: "When I was transferred to Delta's website to book, the date was reset to 6 months in the future. It happened to be the same Monday the 26th so that's why I didn't notice. Delta refused to refund my money. This was a terrible experience and I plan not to use Kayak or Delta again!"

Punti positivi: "Left on time and got in early"

Punti positivi: "Comfortable plane"
Punti negativi: "Travelled with some guys straight out of the Hangover movies. Going to Vegas for a Bachelor party and ogling and making comments on the flight attendant and other passengers! Nothing delta can do about that, It's part of life..."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "The crew was great! The seats are never comfortable on economy flights."

Punti positivi: "Nice crew"
Punti negativi: "Better food, some entertainment, better bathrooms"

Punti negativi: "Self-check-in at Munich was unnecessarily complex. Same for procedure to check in luggage. Also, the passport had to be inspected twice despite being already in the secure zone."

Punti negativi: "This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "First flight delayed, missed flight to SF, stuck in frankfurt. A hotel is not adequate compensation"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Lufthansa long haul flights has a really cool air flight status system."
Punti negativi: "Sometimes you just get the bad luck of having a smelly passenger next to you. This was one of those flights."

Punti negativi: "Went First Class. What a joke! Coach seats & service. Only difference is they leave the middle seat empty. This appears to be the European standard (we flew on 3 different airlines) for 1st Class within Europe flights. Save your money, fly coach within Europe."

Punti negativi: "They lost my luggage during the tranfer in Frankfurt. They did return it however within 24 hours."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Lufthansa lost my luggage. Still waiting in my hotel."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Good crew unlike previous experience a few months ago"
Punti negativi: "Food"

Punti negativi: "Voli in ritardo"

Punti positivi: "Staff were nice. I got to where I was going safely"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Short flight with swift and effective service"
Punti negativi: "Nothing"

Punti negativi: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc."

Punti positivi: "Friendly staff"
Punti negativi: "Nothing"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Passport control and security for connecting fights made the connection hell, also walking 10 miles to the gate"

Punti negativi: "There was no entertainment in the flight , which was totallyfine for me as it was a short flight; I downloaded one magazine prior to my initial flight in SFO but was unable to access it."

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Thanks for continuing to offer complimentary, hot meals on your international flights! Crew very friendly. Despite being in economy cabin, crew attempted to make it a good experience."
Punti negativi: "Long flight, bathrooms start to look ugly. Incoming plane landed way out on the tarmac, obligating passengers to be all packed into shuttle bus which took a long time to get to terminal."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti negativi: "They cancelled my flight"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "On time, smooth fly , good food in premium economy."
Punti negativi: "Too warm in premium economy section."

Punti negativi: "The flight kept cancelling then company offers indirect flight temptations new flight I had to take 6 hour train I hope Lufthansa compensaye"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "Went smoothly and without delays"

Punti positivi: "Lufthansa is extremely efficient, and the staff is very helpful all while being cheerful and kind. The planes are new and clean, everything was a notch above typical economy carriers. Well done!"

Punti negativi: "The touch screen did not work properly"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti negativi: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Punti negativi: "Very nice crew and great food"

Punti positivi: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Punti negativi: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Nice crew, good food."
Punti negativi: "Both bathroom were not working in business class area."

Punti positivi: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Punti positivi: "Excellent crew, good food & movie selection."

Punti negativi: "Flight got cancelled"

Punti negativi: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Punti positivi: "Crew was great, very responsive and hospitable!"
Punti negativi: "more lunch choices, especially choices without dairy products."

Punti positivi: "Food and service"
Punti negativi: "Working wifi would be good. Better A/C. More comfortable seats"

Punti positivi: "Seat was comfy and spacious for economy class"
Punti negativi: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Punti negativi: "Troppo ritardo"

Punti negativi: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Like the overall KLM experience"
Punti negativi: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Punti negativi: "Long haul flight made pleasant by KLM"

Punti positivi: "Friendly staff"
Punti negativi: "Security check at gate; No priority"

Punti positivi: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Punti negativi: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Punti negativi: "No reading light in my seat..."

Punti positivi: "Boarding agent extra effort to improve my seating!"
Punti negativi: "Food amount less than expected."

Punti positivi: "Light snack and complementary wine"

Punti positivi: "Very pleasant, professional crew"
Punti negativi: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Punti positivi: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Punti negativi: "Not happy to pay extra money for my case"

Punti negativi: "Nothing special"

Punti positivi: "The staff tried to help me when it was evident we would not arrive on time"
Punti negativi: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Punti positivi: "Shirt flight but well catered, boarding was efficient and quick."
Punti negativi: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Punti positivi: "Good flight, very attentive crew."

Punti positivi: "Interior of the plane was clean. Smooth landing."
Punti negativi: "Pilot did not avoid turbulence"

Punti positivi: "Arrived early!"
Punti negativi: "Boarding seemed disorganized."

Punti positivi: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Punti negativi: "Cramped seating."

Punti negativi: "The movie selection did not seem extremely varied."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Nothing"

Punti positivi: "The flight crew was nice. Plane departed/arrived on time."
Punti negativi: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Punti positivi: "The staff was extremely pleasant. Food was good!"
Punti negativi: "Have no complaints"

Punti positivi: "Decent seat size. Sorta slept the whole flight."

Punti negativi: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Punti positivi: "Very friendly staff"

Punti positivi: "Consistently high standards"
Punti negativi: "Nothing"

Punti positivi: "Good multi media access and content"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Punti positivi: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Punti negativi: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Punti positivi: "quick boarding, responsive Airline stewardess, very polite."
Punti negativi: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Punti positivi: "Speed, crew, and reliablity."
Punti negativi: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

"Poor communication from boarding staff, airport staff not a clue. Communication on board was un decipherable and airline lost baggage."

"4 flights in 3 weeks between arrival and departure and all flights delayed about 5 to 6 hours ! What’s going on with AF ?! Not a low cost and you paid for that service !?!? Not anymore"

Punti negativi: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."

Punti negativi: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Punti positivi: "Very friendly crew"
Punti negativi: "In-flight system had some errors"

Punti positivi: "The crew was OK, but nothing special."
Punti negativi: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("

Punti negativi: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Punti negativi: "Seats were too close together."

Punti positivi: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."

Punti negativi: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "The comfort of the flight snd kindness of the crew."
Punti negativi: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Punti positivi: "Crew was nice."
Punti negativi: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti negativi: "Too much time spent at boarding. On luggage missing."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti positivi: "Flight was in time"

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti negativi: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

Punti positivi: "Crew was very nice and the food was excellent"

Punti negativi: "They lost my luggage :("

Punti positivi: "It was only 2 hours"
Punti negativi: "Small plane, no movies"

Punti positivi: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Punti negativi: "The seat padding is rather thin."

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Punti negativi: "Nothing"

Punti positivi: "Everything"

Punti negativi: "My luggage was lost in Paris. Now I need to wait still."

Punti positivi: "Modern aircraft with power, big screens etc"
Punti negativi: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."

Punti positivi: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Punti negativi: "Business class seats weren’t comfortable and too narrow no entertainment."

Punti positivi: "Great service and food."
Punti negativi: "Tv screen is resolution is to low. Hard to see details."

Punti positivi: "Food has improved a lot on business class. Meals are more creative."
Punti negativi: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."

Punti positivi: "Food, service, comfort"

Punti positivi: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Punti negativi: "Nothing to like"

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "Nothing"
Punti negativi: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Punti positivi: "nice drink selection on board flights"
Punti negativi: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Punti positivi: "Boarding was on time"
Punti negativi: "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"

Punti positivi: "The crew were nice."
Punti negativi: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Punti positivi: "The service was very professional."
Punti negativi: "Everything went well."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti positivi: "The cabin crew was very good!"
Punti negativi: "The economy premium seats are very uncomfortable"

Punti positivi: "The noise-canceling headset is good."
Punti negativi: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Punti positivi: "I would like to come on time each trip because I got two late time before with airfrance"

Punti negativi: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"