Trova offerte per voli da Montréal a Italia

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "10/10 would recommend.."

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Crew was very nice and attentive"
Punti negativi: "Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti negativi: "Same reason as above."

Punti positivi: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Punti negativi: "A slight delay"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "i ordered and paid for business class but the return flight from israel had no business class Had a miserable flighIshould be refunded"

Punti positivi: "The service"
Punti negativi: "No entertainment"

Punti positivi: "Spacious seats"
Punti negativi: "Bag check process"

Punti positivi: "Crew great service"
Punti negativi: "Boarding was slow —delayed takeoff for nearly an hour"

Punti positivi: "Food was tasty. Crew was very good."
Punti negativi: "Legroom was horrible, and I’m 5’-7”! Ancient entertainment units."

Punti positivi: "Paid in advance 45.00 a seat to reserve! Otherwise they assign at Check-in! Still ended up with a standard not premium seats in center. I chose 2 side seats online but plane must have changed. Literally could not move. My travel partner ended up spilling wine on himself primarily due to this and 1/2 size drop down trays. Call button brought no help , had to get up and go retrieve steward in back myself!"
Punti negativi: "Comfortability , mediocre service."

Punti positivi: "The attendants were great. Flight was clean and nice."
Punti negativi: "Moved us from gate, which was super hot and not air conditioned first thing in the morning evidently. Also, not enough seats for everyone on the flight. Then we were squished onto a bus to go to the plane. Upon arriving in Naples we were once again squeezed into one bus- every passenger! Very tight. 2 buses would have been nice."

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "crew great smooth flight"
Punti negativi: "no problem and happy crew."

Punti positivi: "Great crew and flight."
Punti negativi: "Boarding procedure was rather chaotic. After first class, rather than board by groups or rows, it was everyone else. Flights are fully booked and overhead bin space is tight if you board at end."

Punti positivi: "Food.confort.pillows."

Punti positivi: "Flight staff was attentive and professional."
Punti negativi: "The food was mediocre."

Punti positivi: "We like being able to check our ski equipment without extra charge. Service is consistently professional and courteous."
Punti negativi: "Being charged for seat selection. The late hour of departure for the Boston to Zurich flight."

Punti positivi: "choice of movies were very bad"

Punti negativi: "They left my bag in Switzerland"

Punti positivi: "Boarding was excellent, seats were comfy, food was delicious and crew was wonderful. Nice movie/tv selection."
Punti negativi: "We were quite delayed (almost 2 hours) and hot in the plane waiting on the runway...but SWISS was fantastic about helping with connections and rebooking on arrival."

Punti negativi: "Despite its reputation, Swiss is always late. Their Sunday evening flights always from Stockholm always depart 20-45m late."

Punti positivi: "Too hot. Even after several requests nobody lowered the temperature. Very cold manners except for one attendant who was friendly"
Punti negativi: "Service, Temperature, Attitude"

Punti negativi: "I liked everything except the airplane itself, which I hated. I was fortunate enough to get an exit row on my long flight going over; I did not get lucky on my way home. The flights between Zurich and Brindisi were more comfortable than the long haul flights. The long haul flights are abominable and should be outlawed by governments as they are currently configured. The boy next to me literally could not fit his legs/thigh bones in the space provided by his seat. I did okay as I am not tall, until the woman in front of me decided to lean back. It is not her fault, however, though I thought nasty things about her and periodically tried to dig my knees into her back to get her to lift up her seat. The fault belongs entirely to Swiss Air, which chooses to treat human customers as steerage. The only thing that made the experience worse was the impossibility of choosing my seat online for my return because I had only a smart phone with not-great wifi available. Choosing one's seat should not be dependent on having good wifi and a computer, however. It is bad practice to "sell" seat choices. The families around me were not able to sit together because of this shoddy, greedy practice on the part of the airline. It is also not fair, subsequently, that other passengers are faced with giving up the seats they've chosen, or been given, to assist families in sitting together. Honestly, the extent of the greed on the part of airlines nowadays is astonishing. What used to be a thoroughly enjoyable way of traveling has become an ordeal at best."

Punti positivi: "the food was delicious, the movie selection was great, the seats were comfortable, the plane was chilly but they supplied us all with nice warm blankets, and I prefer it be cold over hot on the plane any day."

Punti positivi: "Friendly crew, clean flight"
Punti negativi: "Charged 45 SF (about $50) to check 1 bag"

Punti negativi: "Business class service The hostess forgot my request twice. ..."

Punti positivi: "lovely flight -left on time arrived 1 hr early. my earphones did not fit plane plug, the one provided did not fit my ears - slept instead,,,Excellent service..."

Punti positivi: "Crew was very nice, blankets very nice."
Punti negativi: "Seats are very uncomfortable, and arm rests between the seats don't go up all the way. Boarding was not well organized, not done by rows from the back to the front so a bit chaotic. As with all airlines in economy these days, the food was very mediocre, and the overall comfort of the flight was pretty poor."

Punti positivi: "Food great!"
Punti negativi: "Limited space , very narrow and not very clean. I seated next to a dog, pet. The whole trip the dog was sitting on the floor next to me:(, although it was a very quiet and good dog. Crew not very friendly . They were tired I believe ."

Punti positivi: "Nothing"
Punti negativi: "It was put on standby because of overbooking. My luggage did not arrive with me. Next day, getting luggage was a hassle, not convenient."

Punti negativi: "The seats are too close together front to back. It's torture if you are six feet tall and the person in front of you put the seat in the back position for 8 hours."

Punti positivi: "I liked the service, the food, the entertainement, the super kind personel, would only fly with them :) Thank you!"
Punti negativi: "Nothing to complain about"

Punti positivi: "smooth flight, comfy seats"

Punti negativi: "Too narrow seats."

Punti positivi: "Food and entertainment"
Punti negativi: "Service was poor - several of the staff seemed to be inexperienced and not very customer service oriented. The boarding process was chaotic at the gate - customs were there to check in but quite a few people were unaware (not many announcements). Also, the Economy boarding process wasn't clear and chaotic (i.e., not by row and you also didn't know when you could board. Also, the person in front of me kept reclining her seat and it went back too far. I didn't want to do the same to the person behind me so it was quite uncomfortable."

Punti negativi: "Major delay"

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti negativi: "If you put the seats this close together, with the amount of recline. Once one person on the fligh reclines their seat it forces everyone else to do so. You can't eat if the person in front of you reclines!"

Punti negativi: "priority luggage arrived in SFO about 30 mins after regular luggage"

Punti positivi: "Nothing"
Punti negativi: "Once again, I paid extra to select my seats and once again they did not honor that. I paid extra for an aisle and a window seat and we were put in that horrid middle seat area. The video/television screens in our row were broken the entire flight. The attendants kept telling us they would be fixed soon and they never were. There was one attendant who was nice and the rest were rude and unhelpful. We arrived in Boston 2 1/2 hours late. Terrible experience."

Punti positivi: "A very short flight."

Punti positivi: "The food and service was wonderful."
Punti negativi: "I was disappointed that there was no plug-ins to charge electronics."

Punti positivi: "Nothing"
Punti negativi: "The food was terrible, boarding was chaotic, only ten movies to choose from."

Punti positivi: "Professional crew, no fanfare, standard was excellence."
Punti negativi: "Faster flight time in air..."

Punti positivi: "Smooth flight. Crew friendly."
Punti negativi: "More leg room"

Punti positivi: "Is definitely more organized. Hope it stays the same when things come back to “normal”"
Punti negativi: "Some of the seats were not able to recline, and it was so uncomfortable."

Punti negativi: "Delta flies a lot of the CRJ planes, even on relatively longer trips. Traveling first class, the seats are a little wider than in coach and have a little more leg room, but calling it "first class" is a bit of an exaggeration. It's more like what coach used to be before the days of the flying sardine cans."

Punti positivi: "Great service"
Punti negativi: "Messed up my luggage in Atlanta. Gate said baggage was going to domestic. Ended up in international terminal. Added almost an hour of back and forth between terminals."

Punti positivi: "Good experience"
Punti negativi: "Better snacks"

Punti negativi: "I’m skinny and 5’2” and I felt squashed. Like I was in a dollhouse. The space is too small, it’s too uncomfortable. I couldn’t take my zip front sweater off. The seats and space are not proportional to humans."

Punti positivi: "Not much"
Punti negativi: "Being on time. Trapped in plane for 2 hours"

Punti positivi: "Confort was minor but ok"
Punti negativi: "The flight was not on time. The staff broke my carry-on zip for expansion and refuse to admit it was a suitcase damage which need to be repair. They said put a belt around it to use it !!!! It is a 1 year new piece of luggage from Delsey which is a very good quality brand and expensive!!!!!!"

Punti positivi: "Flight was mostly uneventful, which is great! Right after takeoff we made a complete circle and no information was given as to why, but we assumed it was air traffic."

Punti positivi: "The crew was attentive and personable"
Punti negativi: "for a long ride maybe better cushions"

Punti negativi: "I had no idea there was a gate change in Atlanta but I’m sure that’s out of your control."

Punti positivi: "Wine included with meal no extra charge. Thanks"
Punti negativi: "More comfortable seats in main cabin"

Punti positivi: "We eventually got to Atlanta."
Punti negativi: "Delta is flying a lot of commuter planes, which are pretty cramped. We usually fly first class, and the seating is essentially the same as what coach used to be. There's nothing "first class" about it. And of course, the flight was hours late."

Punti positivi: "Crew was amazing."
Punti negativi: "Delayed departure due to late crew arrival. Not a huge deal."

Punti positivi: "Zee was our flight attendant and she was absolutely wonderful. Personable, attentive, and she made sure each and every person on the plane was comfortable and happy, going so far as to move solo passengers to empty rows so they could have more space. I wish she could be on every flight I take."

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "I called to change seats for my citraveele and it was not adjusted"

Punti positivi: "The entire crew was hospitable & accommodating; I was very pleased with all of the flight crew!"
Punti negativi: "My disappointment regarding my flight experience had nothing to do with the flight crew I met/seen/corresponded with; I was unhappy & displeased to pick up my new luggage with the top zippered broke off & missing."

Punti negativi: "Flight Delayed > Pilot on Connecting Flight"

Punti positivi: "I was rerouted through Detroit after it was apparent I would miss my connecting flight. The flight was good and I have no complaints."

Punti positivi: "Take off on time, arrived early, pleasant flight attendant"
Punti negativi: "Had to sit on tarmac after arriving early"

Punti positivi: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Punti negativi: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti positivi: "The flight was nearly full, but I lucked out. One person in my row did not show up, so myself and the other lady in my row had the benefit of having an open seat in between us. The crew was cheerful and accommodating. They did the normal beverage service, but also brought complimentary water and coffee 3x during the rest of the flight. This was greatly appreciated, especially after 5 days of drinking and partying. My buddies and I spent two and a half days in Las Vegas for a bachelor party followed by two days in the LA area for a wedding (yes we did it Hangover style) :) Thank you Delta!"
Punti negativi: "My only complaint was that the flight was delayed out of LAX by about 30 minutes due to the flight in-bound being delayed. However, the captain made up most of this time in the air so it ended up being a non-issue."

Punti positivi: "It's a fast flight and boarding was quick."
Punti negativi: "The terminal at LGA airlines is terrible."

Punti negativi: "Customs never to hire more agents to work in the early mornings."

Punti positivi: "On time, and pleasant flight. Flight attendants were first class: very competent."
Punti negativi: "I slept all the way, so can’t say whether anything went wrong with the flight."

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti negativi: "Not much to read"

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "Time of the flight"
Punti negativi: "Space in the plane"

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti negativi: "Flight attendant took my complimentary new order but then forgot to bring me the food."

Punti negativi: "Customs officials are incredibly un-helpful and slow. I almost missed the next flight because of how slow was that part. I hope Delta can speak up for the passengers, because we cannot express that to these rude people."

Punti positivi: "Not applied"
Punti negativi: "Not applied"

Punti positivi: "We got on the plane and it went to where it was supposed to go."

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Over all everything specially we got in earlier than expected"

Punti positivi: "Crew member Lori was exceptional. Great detail to safety and customer service!"

Punti positivi: "I got upgraded to comfort + which was great. quick flight, was even early"

Punti positivi: "Fligth were on time"
Punti negativi: "My flight from Montreal to Atlanta was 2:30 min Left at 6:10 arrive at 8:30 roughly Tried twice to get to my connection earlier and get 9:30 instead of 12:09 fligth to Daytona Delta was not flexible to allow me to book saying i did not have 55 min in between fligth which i had than lear n it will cost $75.00 to change the fligth - What? Very disappointed of Delta - lost 3 hrs at the airport today"

Punti positivi: "Boarding was quick. Staff and crew were friendly. Everything went well despite the 30 min delay we had on the runway. They gave us snacks and we ended up still arriving on time."

Punti positivi: "Excellent Detroit crew"

Punti positivi: "Great Food. Good entertainment. I recommend the aisle seat if you have to go top the bathroom frequently. :-) I felt that the flight attendants were concerned about our comfort on the flights."
Punti negativi: "I would have liked more of a music and movie selection."

Punti positivi: "Same as above."

Punti positivi: "We had terrible turbulence for probably 4 of the nearly 5 hour flight. The turbulence were the Pitts, but the plane, amenities, staff and amenities were top nothcj! Highly recommende Delta."
Punti negativi: "Bad turbulence"

Punti positivi: "Couldn’t find a thing."
Punti negativi: "My husband booked West Jet by phone. They spelled my name wrong on the ticket which caused hours of delays tryng to check in...ultimately leading to our missing the flight. The time spent was around 6 hours....4 of them the were on one continuous phone call where we were bumped back and forth between West Jet and Delta. The problem was never fixed and we haven’t flown home yet. We have new flights booked on Delta but only because Delta took pity....West Jet does no refunds or reticketing. If flights are missed you're out on of luck!"

Punti positivi: "sedile comodo"

Punti positivi: "On time, check in staff was friendly and helpful"
Punti negativi: "It's has become useless to order a special meal on THY, it is never there Economy seat space is extremely tight"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!"

Punti positivi: "NOTHING"
Punti negativi: "WHEN i ARRIVED AT AIRPORT ON JUNE 3,2019 TRUKISH STAFF TOLD ME YOUR FLIGHT IS NOT CONFIRMED BUT MY FLIGHT WAS CONFIRMED.I AM VERY UPSET BECAUSE I AM DISABLED AND LOW VISION.I THINK THIS IS TOATLY WRONG.20 MAY I WAS SICK TRUKISH AIRLINES CANCELED MY FLIGHT BECAUST I WAS SICK."

Punti positivi: "Service, food, comfort, entertainment."

Punti negativi: "The flight was 2 hours late from Karachi to Turkey and again 2 hours late from Turkey to Houston.The plane was super crowded, the seat was very uncomfortable. Turkish airlines need to reduce their ticket prices because they provide poor services to their passengers."

Punti positivi: "Crew was very good and the food excellent."
Punti negativi: "Seat space is a little small."

Punti positivi: "Crew was friendly and service was good."
Punti negativi: "Seats should be more comfortable"

Punti negativi: "Better seat."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Flight between Atlanta to Istanbul was good with ample leg space."
Punti negativi: "Food variety could be better. Also for a family of 4, the only option I had was to sit in group of 2. vs all 4 together ."

Punti positivi: "Good food and great entertainment system."
Punti negativi: "As close as an hour to takeoff, we had not received any confirmation from the gate that we would be boarding there. Upon asking the gate attendant at our supposed depature gate if if was indeed the gate depating for Kabul, she "had no idea." To begin boarding, people just randomly started lining up without any formal announcement ever occuring."

Punti positivi: "Crew were so patient"
Punti negativi: "During the delay we had to wait inside the cabin and it was too hot:( children got mad:/"

Punti positivi: "The entertainment option was pretty good"
Punti negativi: "There's very limited legroom on this plane."

Punti positivi: "Nothing in particular. It was kind of the worst flight ever. The crew seemed inexperienced to manage a passenger that looked to be disturbed emotionally and mentally."
Punti negativi: "They kept moving the passenger to the back o free plane where I was sitting and I was so scared."

Punti positivi: "Nirmal"
Punti negativi: "Ok"

Punti positivi: "Great staff. Very nice"
Punti negativi: "No entertainment. The seats were very close together offering little leg room."

Punti positivi: "Overall experience was good."
Punti negativi: "In comfort leg space can improve. Entrainment: in TV Series are random, they should be season wise placed so you cannot see the series in a link."

Punti positivi: "Same as above"
Punti negativi: "No air or ventilation on the flight. I took four flights on this trip and all were hot and uncomfortable. Space was very tight. I’m not very tall, yet I was struggling to get comfortable or even eat in the small space of my seat."

Punti positivi: "they provide such a great service so that I cannot find anything else to complain."

Punti positivi: "Route"
Punti negativi: "crew was so helpful"

Punti positivi: "The landing."
Punti negativi: "My special meal had been canceled."

Punti positivi: "The best airline to Europe! Period! Boing in the new 777 and has very comfortable seats with plenty of room for your feet even in economy class. Huge number of movies and TV shows. The food is excellent. Only missing part is to have some candies or chocolates for the 13 hour trip for San Francisco to Istanbul. You can not beat their price. Crew is very friendly and helpful at the same time. Slippers and socks they give you in economy class + cotton blanket of course make you feel you are 1st class traveler. What else? You name it and it is there. Will fly again with Turkish airlines."

Punti positivi: "We weren't seated together at first but they helped once we were on the plane"

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "loads of room, great entertainment system, nice crew and the food was very good too."

Punti positivi: "Food was good conpared to other airline companies. Entertainment was good too, lot of choice."
Punti negativi: "Some flight attendants were impatient/looked unhappy."

Punti positivi: "The food was plentiful and delicious. Fare price was excellent."
Punti negativi: "The seats were too small. The layover in Istanbul was too long."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "Entertainment was excellent- choice of movies, music and ground cameras,"
Punti negativi: "Food was average; no snacks or snack service which made for a long time between meals on a 12 hour flight. The flight purchased was from Venice to Houston with a connection in Istanbul. The required passport recheck and gate location at opposite ends of the terminal made this a mad dash to catch the flight. It was too little time for comfort."

Punti positivi: "The food was delicious. I like how whenever there was turbulence, it was announced and we were instructed to put on our seat belts."
Punti negativi: "On my ticket, it said Philippine Airlines and there was no terminal mentioned. It's a good thing I didn't go to the Philippine Airlines terminal, which is in NAIA 2. I went to NAIA 1 because I checked the airport website beforehand. Once I was in the airport, people weren't sure if the flight mentioned in my ticket was the Turkish Airline flight because it said Philippine Airlines on my ticket. I also couldn't do an online check-in."

Punti positivi: "Clean, food ok but meed imp"
Punti negativi: "Miss boarding bridges"

Punti positivi: "The quality of every aspect of this much shorter flight on a smaller plane was not diminished from the good experience we had on the overnight leg of our journey on a bigger plane. This has not been our experience on some other airlines."
Punti negativi: "No complaints"

Punti negativi: "You had a very disrespectful, illogical, anal retentive person at the ticket gate just before getting on the shuttle. She would not allow us to wait for the rest of our party of 2 to go on the shuttle to the plane together. They were delayed because of your personal continually bringing other people to cut in line in front of them. There was plenty of time and the shuttle was already full, and we wanted to wait for the next shuttle to board the airplane together. She came out several times from inside of the building shouting at the three of us to get on the shuttle even when the person managing the shuttle flow at the bottom of the stairs was about to let us wait for the next shuttle. What was her problem(?) - she could use a lot more people skills and realize who pays her salary - the customers. She really tarnished the whole image and impression I originally had of TA. Also, there was no way to go to the bathroom without going through a long line of security again at the last gate before the shuttle which did not make sense."

Punti negativi: "Love your airline. Boarding process is your weak spot."

Punti negativi: "We passed through 5 layers of security and still had a security threat on the airplane. After re-searching everyones bags and seats we finally departed 2.5 hours late. If there is a threat take everyone OFF the airplane. Nobody wanted to be there for the search. Pull us off and bring the dogs on"

Punti positivi: "It was a short flight but they still fed us and supplied beverages. So many airlines do not do this or charge you for everything!"

Punti positivi: "food,service and flight"
Punti negativi: "N/A"

Punti positivi: "Some of the movies, part of the food"
Punti negativi: "Part of the food"

Punti positivi: "Food, Friendly and attentive staff and air hostesses"
Punti negativi: "The seats are extremely uncomfortable, the economy legroom is only good for a person shorter than 5 feet, the seat cushions lack good padding and comfort."

Punti positivi: "Besides the birth of my daughter, this trip to Italy through Istanbul was the greatest THING that I've experienced, EVER! My flight with Turkish Airlines was a HUGE part of that odyssey!"
Punti negativi: "Because of my delayed flight from Atlanta, I missed my connecting flight from Turkey to Rome! So, in the future (yes I plan on flying through Turkish Airlines exclusively for international travel), I will book my flightts with a larger "gap" between flights! Otherwise....Turkish Airlines is PERFECTO!"

Punti positivi: "Great service, smooth flight, and overall a pleasure to fly with."

Punti negativi: "EVerything about this airline."

Punti negativi: "Headphone output didn't function so entertainment was pretty useless. Very slow food/drink service since only one attendant operates each cart."

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "Service, food, entertainment is off the charts!"
Punti negativi: "Seat comfort and legroom in Economy is below standards for even a domestic flight. Flew for over 21 hours on two concurrent flights and I was almost insane. Last leg was on Jet Blue and I felt like I was in First Class with their leg room and seats."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Comfortable and Clean"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "Great"

Punti positivi: "The crew was good."
Punti negativi: "Poor planning on having the connection in terminals far apart from each other."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "The crew were nice and the service very good. The layover was short."
Punti negativi: "Our luggage was lost so we had to go back to the airport the day after. In economy class the Last 3 central rows or even more, have no carryon storage. We were stuck with our carryons for over 7 hours during the flight Montreal Munich. This is the case if you fly their new A350-390."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "We missed our connection due to the delay and they could only rebook us on flights that made us miss an entire day or our vacation."

Punti negativi: "Impossible to do beter."

Punti positivi: "The food and complementary drinks were perfect. The staff was kind and attentive. There were many movie and television options."
Punti negativi: "The seats reclined too far making me uncomfortable."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Smooth flight"
Punti negativi: "Stop overcharge people for 1 luggage :( very disappointed"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "The flight attendants were friendly. The seats were new. The movie selection was good."
Punti negativi: "The scrambled eggs for breakfast appeared to be powered eggs, or overcooked eggs. The storage bins for the luggage were very small for the middle seats (aircraft was an Airbus A330-200). After several hours of flying, there was trash in the aisles and on the toilet floor. The toilets were dirty and not cleaned. Finally, the toilets ran out of paper towels and tissues with 3 hours to go in the flight, and they were never refilled. The flight attendants put a roll of toilet paper next the sink to use for your hands."

Punti negativi: "Voli in ritardo"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti negativi: "We were unable to fly this trip due to United cancelling our flight."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "There was a mechanical problem with my flight from Berlin, so I missed my connection to Atlanta. The agent booked me another flight on another airline flying out of a different city. If you travel enough eventually things happen. The airline was responsive in fixing the problem."
Punti negativi: "The airline agent offered me a 10€ voucher to any where in the airport. While I was greatful, my time is worth more than 0.6€ an hour. An upgrade to Economy plus would have been better. There were 2 seats available."

Punti negativi: "We only had 45 minutes between flights. We almost missed our flight to Naples due to having to go through security again in Frankfurt. The Frankfurt airport was very congested. I wouldn’t have booked a flight with such a short layover had I known how far apart the gates were and that we’d have to go through security again. I would suggest not offering flights with such short layovers."

Punti negativi: "There was hardly any communication about the delay."

Punti negativi: "Troppo freddo"

Punti negativi: "I havent gotten on a flight yet."

Punti negativi: "I didn’t like selection on movies"

Punti positivi: "Did not make this flight due to lines at Frankfurt security. Customer service has been awful, had to wait two hours to speak to anyone and ended up purchasing another flight because they sold out of all decent connections."
Punti negativi: "This has been the worst customer service experience of my life. Never flying Lufthansa again."

Punti positivi: "Tout était impeccable."
Punti negativi: "Nothing"

Punti negativi: "Nothing"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti negativi: "Flight delay due to connecting flight"

Punti positivi: "Good staff and food."
Punti negativi: "Flight was late and boarding was unorganized. When the person sitting in front of me moved their chair it hit my head and moved all my stuff, this should not happen. We should not feel our area moved because the person moved their seat in front of us."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Our next trip we may use the airline again but try a different series aircraft. The flight was smooth and on time. The crew was friendly and helpful."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Service, food, and entertainment was great!"
Punti negativi: "Nothing."

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti negativi: "Very uncomfortable seats too close together. Boarding was late and plane was full. People had to out roller boards understand seats that were too close together. Seemed very unsafe. Stuffy and hot. Terrible turbulence."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

"Check in of luggage the day before"

Punti positivi: "The raw was empty and I could sleep whole 10 hours"
Punti negativi: "Choice of movies and TV programs"

Punti positivi: "puntualità"
Punti negativi: "sul boarding elettronico su Kayak di inserire anche il gruppo di imbarco"

Punti positivi: "yes, seat is always ok , I'm not overweight"
Punti negativi: "basically, nothing, just keep smiling"

Punti negativi: "Boarding tool a long time and late take off"

Punti negativi: "Thank you"

Punti negativi: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"

Punti positivi: "One crew member in the OTP-VIE flight that was great in service ."
Punti negativi: "The delaying of both flights . The crew service on the VIE-NICE flight was awful ."

Punti positivi: "The plane was comparatively clean"
Punti negativi: "Staff need to be a little more genuine with their simles or just don’t give obvious fake ones."

Punti positivi: "The staff were nice, the flight was on time. The meal was good."
Punti negativi: "There was no pillow on board and the flight was overnight."

Punti negativi: "The crew kept the temperature in cabin at 26 or 28 degrees Celsius. Whole trip felt like being in the oven. I will NEVER EVER FLY AUSTRIAN AIRLINES AGAIN."

Punti positivi: "Puntualità"

Punti positivi: "Very comfortable journey, leaving on time, arriving on time"

Punti positivi: "Space, happy vibes, clean"
Punti negativi: "Nothing it was super"

Punti positivi: "puntualità e serietà"
Punti negativi: "mangiare"

Punti positivi: "Tutto ok ottima precisione"
Punti negativi: "Io credo che è tutto ok"

Punti positivi: "Seat ok typical. Non busy flight lots of room"
Punti negativi: "Food was poor"

Punti negativi: "Free wifi"

Punti positivi: "Talmente poco che questa linea la sto scrivendo solo pet arrivare ai 50 caratteri richiesti"
Punti negativi: "Shit happens: i guasti tecnici possono accadere, è nella natura delle cose. La professionalità è sapere come gestire guasti e disagi delle persone. Ecco, Austrian semplicemente non lo sa. Il volo, già in ritardo di mezz'ora - strano - all'altezza di Graz deve rientrare a Vienna per guasto, dicono, all'aria condizionata. Ci dicono che ci daranno informazioni al gate. Può capitare, naturalmente. Solo che: - le informazioni non le danno al gate, ma allo Starbucks dell'aeroporto, senza avere aspettato e neanche avvertito tutti i passeggeri - ci dicono che nonostante i mercatini natalizi ci hanno trovato comunque un hotel, facendolo un po' pesare, mentre è loro dovere, siccome il volo è ritardato al giorno dopo. Peccato che l'hotel è a 120 km e loro non hanno trovato il bus per il trasferimento (incidentalmente, anche questo è da norma di legge un loro dovere...) - alla fine come assistenza in termini di generi di conforto commisurata alla durata del ritardo, 10 ore, il tutto si è ridotto ad una bottiglietta d'acqua e un kit toilette per il mattino. In ragione della distanza degli hotel disponibili siamo stati invitati pressantemente a passare la notte nel terminal, ma: - nessuna assistenza. Dopo i controlli di sicurezza neanche una bottiglietta d'acqua, neanche un voucher colazione, neanche qualche coperta o cuscino per dormire meglio sulle scomodissime sedie/divano. E neanche uno scusate. - nessuna reazione alla possibilità di apertura della business giunge: è chiusa e non la riapriamo per voi. Neanche per farvi dormire un po' meno peggio. - nessuna specifica informazione ai passeggeri sulla evoluzione della situazione - siamo stati abbandonati a noi stessi, in sostanza Violazioni multiple e ripetute del regolamento CE 261/2004. Ma pagheranno, eh, se pagheranno..."

Punti positivi: "In particolare, nulla. Posti piuttosto stretti, tempi lunghi di imbarco, personale cortese ma nulla di più"
Punti negativi: "Comfort? Una bottiglietta di acqua naturale da 25 cc. Giusto per non potere dire che non hanno dato nulla. Volo brevissimo, cmq in ritardo di mezz'ora, imbarco confusionario. C'è stato poco da salvare."

Punti negativi: "Ritardo da piu di un ora con avviso solo parziale del ritardo"

Punti positivi: "I like the food and servise"

Punti negativi: "È la stessa Lufthansa che decide i voli ed i loro collegamenti. Se non sono in grado di garantire un volo dovrebbero rivedere gli orari."

Punti positivi: "Seat size was decent, not like us airlines, there’s actually space for you knees."

Punti negativi: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."

Punti positivi: "I get Airpoints with the flight, crew were lovely."
Punti negativi: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."

Punti positivi: "There was nothing to like. Horible experience will never fligh with Austrian Air again"
Punti negativi: "The flight was long delayed, there was no explanation or any sort of pasenger notification about the delay. When I boarded the overhead luggage was full could not find space to secure my bags. The flight attendant was very rude did not assist me and made me wait. Other people traveling without luggage pushed me to pass by. I was told not very nice things. The flight was overbooked and overall horible experience."

Punti negativi: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Punti positivi: "Nothing, we never got to go on our flight to Vienna. The only good thing is the manager, Servando, found us an alternative route after some delay. Even then, we had to haggle and really fight for fair treatment for a mistake that was 100% the airline's fault."
Punti negativi: "Our seats were involuntarily given away by the airport staff. We were never notified until we were scanning our tickets to board in. At that time, we had already checked in and received our boarding passes, as well as checking in 3 bags while we were traveling with a large group. There was no way we wanted to volunteer our seats, especially since we had a transfer flight to catch. We clearly stated we did NOT want to volunteer our seats at the ticket counter. No staff notified us until we were about to get on the plane to board. The flight supervisor was very rude and unprofessional, offering us no alternative solutions. I was really disappointed with such a grievous mistake by the airline, and I would not recommend flying Austrian Airlines unless it was absolutely the only airline available. They need to fix their processes for authorizing when they volunteer a passenger's seat. This caused our group a lot of stress and almost became a logistical nightmare."

Punti positivi: "On time and amazing flight crew! SO attentive and personal...seemed to really enjoy their job."
Punti negativi: "Nothing"

Punti positivi: "Very friendly service efficient and helpful ready to satisfy unwarranted requests"
Punti negativi: "The check in was very efficient and fast , access to the cabin is well managed Service attendants are smiling always and like to share a bit of fun with the travelers ."

Punti positivi: "I liked the crew on the flight."
Punti negativi: "I was frustrated with the staff at the desk in the airport, as we boarded 20miutes late and they did not feel it necessary to give any comment on the situation. Everyone was puzzled as to why we were not boarding, or if there was a problem. Even the screens did not show any change."

Punti positivi: "volo cancellato dirottato con swiss via Zurigo."

Punti positivi: "Vino in Plastic cups from 1L"
Punti negativi: "Could Food"

Punti positivi: "Boarding/deplaning quick Left on time"
Punti negativi: "Food -too much starch Only chicken No breakfast Bathrooms were dirty"

Punti positivi: "Plane was half empty, so we could sleep on three middle seats"
Punti negativi: "I would expect more (and better) food for 9 hour intercontinental flight"

Punti negativi: "Hot meal was awful"

Punti negativi: "Anche oggi 20 minuti di ritardo"

Punti positivi: "Le hostess fantastiche"
Punti negativi: "Il ritardo di 1 ora"

Punti positivi: "Nice flight freindly staff"
Punti negativi: "Not comfertable chairs"

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti positivi: "Very well organozed"
Punti negativi: "None"

Punti positivi: "I will never travel with Austrian airlines again"
Punti negativi: "My flight was cancel,then they transfer me to swees airlines they checked me in they took my luggage and then they told me I can't travel coz I can't make 2 stops inside the Europe. I have to wait 1 hour and 30 minutes to fine my bags . I went back and forth from terminal 1 and 4 many times.The changed my flight to turkey airlines and I wait 9 more hours at airport to check in again. Terrible experience ☹️☹️☹️☹️☹️☹️☹️☹️☹️"

Punti positivi: "la pulizia degli aerei, la cortesia del personale di bordo."
Punti negativi: "i prezzi sono alti."

Punti positivi: "I fly this route on Austrian 5 times a year, and I nearly always choose Austrian because it hast the overall best 'package' - a comfortable plane with excellent sleeping seats in business class, the best airline food in the world from Do & Co, the nicest staff that really cares about your well being and the quickest connection between Bangkok and Vienna."
Punti negativi: "The entertainment program is a bit slim, to my taste - but I'm not a big consumer of inflight movies, as I prefer to get more sleep when I fly. When compared to the entertainment program on Singapore Airlines, for example, Austrian's own can't really compete."

Punti positivi: "Even though I was very disappointed at what the Austrian airline did to me, the staff and crew and captains where professional and the flight was comfortable especially on Lufthansa. However, I missed the experience of enjoying the flight with the group of people that I joined on the way to Vienna and to Egypt."
Punti negativi: "I didn't like the fact that they cancelled my Austrian flight to a completely different company (Lufthansa). I paid extra money when I reserved the tickets in the USA to make sure I am on the same plane as the other three families that i wanted to be with as a group. They had reserved their tickets and I got the flight numbers and when I reserved my booking I paid extra to be on the same airplane as the rest of the group. My plan worked going to Vienna and to Cairo (although one of the planes were delayed 3 hours which ruined our stay in Vienna) but on the way back from Cairo to LA, I couldn't be with the group because I left 2 hours early and arrived in LA 2 hours late. I pleaded that I came with a group but they said I have a different booking so they couldn't honor keeping me on the same plane as the group. I am very disappointed and will avoid my future travel with Austrian airline"

Punti negativi: "The flight was delayed and I lost my luggage."

Punti negativi: "We flew from TLV to Skopje via Vienna. None of the flight were on time and there was zero communication about the flight status. We arrived to the gate to start the boarding and they just told us wait here for 15 minutes. After 15 minutes we were asked to wait another 20 minutes. Only when we missed the take off time by 10 minutes they bothered to update us and inform us that the flight is being delayed in 2 hours."

Punti positivi: "Great staff, friendly and helpful."

Punti positivi: "Everything was great except seats uncomfortable"
Punti negativi: "Uncomfortable seats"