Trova offerte per voli da Minneapolis a Milano

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "Fligh on time."
Punti negativi: "The food on board."

Punti positivi: "Very smooth, staffs were nice, meals were good but the bathroom was filthy."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Turkish continues to go above-and-beyond to provide all of its passengers with a quality experience. Meals were actually good (I opt for the Vegetarian offering) and Economy seats are perfectly fine."
Punti negativi: "Both ground staff and inflight crews border on rude, but I choose to believe it's a cultural thing and not a corporate or personal failing. Really, it's a coldness more than anything. No warmth or empathy. Planes are showing their age, particularly in the seat monitors. Screens have dead zones with inoperative icons. Also, quite a few seats were literally falling apart. But, when you fly to more countries than any other airline, some wear-and-tear is to be expected."

Punti positivi: "Crew was nice and attentive to needs. I arrived safely at my destination so that’s all that matters."
Punti negativi: "My first flight was delayed at CAI and no one informed us of this. I almost missed my connecting flight."

Punti negativi: "Plane delayed by 3 hours. Missed my other flight to Tirana. Horrible service at the airport to help me out with a hotel. Had to run around for over 3 hours. Never flying Turkish again."

Punti positivi: "Food, service, movie selection, wine selection, seats in business class."
Punti negativi: "Unimpressive selection of scotch when compared to competitors."

Punti positivi: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Punti negativi: "The difficulty I encountered in discovering and finding my boarding gate in Boston."

Punti negativi: "Waitwd 1 hour"

Punti negativi: "they lost one pc of luggage which is not good but otherwise we were hasppy"

Punti negativi: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."

Punti positivi: "Nothing"
Punti negativi: "Unconfoetable seat for business class. No priority for boarding in business clas. Old plane."

Punti negativi: "From more than 1h layover to 5 minutes."

Punti positivi: "Nothing"

Punti positivi: "Care."
Punti negativi: "Nothing"

Punti negativi: "5 layers of security check for us bound flights. Group A, B, C & D almost boarded on the same time. Food was horrible."

Punti positivi: "Crew is amazing food is good plane is clean and comfortable"

Punti negativi: "I didn’t like being in a middle seat"

Punti positivi: "On board catering and new planes are a plus"

Punti positivi: "My experience on Turkish Airlines exceeded expectations. Boarding was smooth and the flight was on time. Service was excellent and staff professional. The crew was courteous but the hostesses could try smiling a bit more. Their courtesy was appreciated but it felt very methodical, more of an obligation and not spontaneous. The pilot did a great introduction and gave information about the trip. Also the plane toilets were clean compared to other companies. I expected to see a wider selection of more recent and award winning movies. Will definitely fly Turkish Airlines again."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti negativi: "The woman at the Rome airport turkish airlines counter scolded us for being a little late to arrive to the airport. She was very rude to say the least."

Punti positivi: "Same as the first flight. Entertainment is good, foods good, crew was nice, USB charging is great."
Punti negativi: "Kinda annoyed that it was a two prong plug for the headphones. It was super hot and I couldn't rest. Not a lot of space beneath seat in front for personal items."

Punti positivi: "Boarding process was smooth"
Punti negativi: "Crew was unfriendly"

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "la comida y el serivico del personal arriba del avion"
Punti negativi: "No me gusto la espera en algunos boarding de los aeropuertos"

Punti positivi: "Super friendly staff, lots of real food to eat, travel kits including slippers and tooth brush, like a throwback to when flying was fun."

Punti positivi: "Great entertainment, headphones, booze and food"

Punti negativi: "As opposed to our amazing flight from San Francisco to Istanbul, with incredible, caring and attentive crew, this flight was the opposite. The crew seemed annoyed by our few requests. I felt denied water and so, dehydrated. I counted one smile The entire flight. The crew seemed unhappy and wanted to do only the bare minimum. Disappointing, especially after such an incredibly positive experience six weeks ago."

Punti negativi: "They was late for boarding The food is bad It's was my bad experience this travel"

Punti negativi: "Flight attendants are not very nice. Food got much worse compare to previous years Boarding was very long because of the crazy check"

Punti positivi: "Very nice crew and not at all crowded flight, also the flight was extremely fast."
Punti negativi: "Very loud plane so that I couldn't watch a movie and understand the audio."

Punti positivi: "The crew was great. Flight normal, food and drinks good."
Punti negativi: "Boarding took a little longer and was delayed without them giving us a reason for it."

Punti positivi: "Could put a bag under the seat. Advanced AV options. Food was OK."
Punti negativi: "Cabin was too hot. I complained and they adjusted it. The seat really doesn't go back much at all."

Punti positivi: "Comfortable seat Good food Great entertainment options USB to charge phone at the seat"
Punti negativi: "Nothing. Excellent experience"

Punti positivi: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Punti negativi: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "Overall services include catering. Flight attendants were very kind"
Punti negativi: "Limited leg space. Boarding process at Mumbai airport was very bad, not at all systematic and arranged."

Punti positivi: "The seats had a decent amount of leg room."
Punti negativi: "Stuck in Istanbul airport for three days because of snow. The way the airline handled it was APPALLING. Second night stood in line for a hotel for over four hours only to find out at 3am that there weren't any more. And none of that captures the insanity of being sent to a transfer desk with no way out except buying a Turkish visa and going through immigration. Inexcusable. I have traveled to over 40 countries in the past 30+ years and this was beyond the pale, absolutely a nightmare, and almost all of it (excepting the actual snow delay) in the airline's control. NEVER FLY THIS AIRLINE THROUGH ISTANBUL."

Punti negativi: "My flight was cancelled two days in a row. When i tried calling the 800 number call center, it didn't work. When i called the Turkey phone number, the communication was bad. After 3 days of being stranded i went to the Turkish Airlines office and they were not able to help me with a new flight or a refund so that i can purchase another ticket home."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "Nothing"
Punti negativi: "Stuardess was very rude and banged on the bathroom door while people were in the bathroom, including me and there was no turbulence. Also would not let people stand and called the captain to lie that there was turbulence so people would seat and he did. Told people to sit down even though they were waiting to go to the bathroom."

Punti positivi: "Liked the strong team from the Captain's handling of plane to the cabin crew service and food."
Punti negativi: "Confusion in Istanbul about connecting flights due to Turkish time change."

Punti positivi: "The crew is super. The food is good and the entertainment system is almost perfect (free WiFi will make it the best ever)"
Punti negativi: "legs space, legs space and legs space. I will hesitate to pick up turkish only because of that. in long flights there are a lot of satisfaction factors but this is the most important one for me. if I have to get up every 20 min to stretch, it is not working."

"Thanks"

"Plane was hot. Flight handling was poor (rough takeoff, landing). Young and inexperienced pilot. Short flight made it bearable. If it was longer than an hour, that would have been terrible. Beverage service? Warm water. Disappointing."

Punti negativi: "Very comfortable flight!"

Punti positivi: "Crew was great and seats were totally perfect and comfortable"
Punti negativi: "Nothing could have been better, except steak and lobster 🦞😃 Thank you very much for your ability to make customers welcome and comfortable."

Punti positivi: "Delta is great and made everything easy and comfortable. Loved having the middle seat open. Flight attendants did a wonderful job! This is a great nonstop flight!"
Punti negativi: "Do not like the high baggage fees!"

Punti positivi: "The staff were awesome!"
Punti negativi: "no covid-19 precautions were taken."

Punti positivi: "Great crew. Entertainment options were good."
Punti negativi: "Should add weather/radar to the flight tracker"

Punti positivi: "Early, clean and comfortable"

Punti negativi: "Air flow from air above seats was blowing out hot air. My seat kept reclining so I got yelled at and I didn’t do it on purpose. Long wait on ground before takeoff."

Punti positivi: "The crew was extremely helpful and friendly!"
Punti negativi: "The seats, overall, could have been more comfortable... I have somewhat of a backache after my trip."

Punti positivi: "Same crew and great experiments again"
Punti negativi: "Nothing"

Punti positivi: "Crew was polite and very helpful."
Punti negativi: "It would have been great to reiterate to passengers to remain seated when deplaning, until the passenger in the row ahead were approximately 6 Ft away."

Punti positivi: "The snacks"
Punti negativi: "There was one flight attendant who was very rude."

Punti negativi: "The entertainment system was not working, and the charging stations weren’t working either."

Punti positivi: "On time arrival and departure."
Punti negativi: "Under the Covid circumstances, it was a good experience."

Punti positivi: "Seat comfort was average for a small jet. Bottled water was cold."
Punti negativi: "Cabin was too warm"

Punti positivi: "Crew was friendly and very clear about masks."

Punti positivi: "The crew was amazing."
Punti negativi: "The seat backs are very uncomfortable for my neck & upper back. Difficult to tolerate, and gave me headache on each flight."

Punti positivi: "Great crew."

Punti positivi: "The seat was comfortable. Snacks were good. Inflight entertainment was amazing. Boarding was smooth."
Punti negativi: "Nothing it was perfect"

Punti positivi: "Nothing."
Punti negativi: "Extremely frustrated. Upon booking my ticket, I was told it wouldn’t be a full flight. At no point did u receive any information alerting me that it was going to be a full flight. I was extremely uncomfortable due to COVID."

Punti negativi: "When I pick up my bags"

Punti positivi: "Although we had to get a replacement plane due to fuel leak on the original, Delta accomplished the switch quickly and efficiently. The Captain came out to greet us, and the flight crew was pleasant, courteous, and professional."
Punti negativi: "The little individual TV screens are tough to see for older eyes."

Punti positivi: "Reliable Airline - on time - kept up to date on flight timing - Great crews."
Punti negativi: "Good stuff."

Punti positivi: "On time arrival is always appreciated."
Punti negativi: "Overhead compartment jammed with someone else's carry on. We paid for "comfort seating" and I frankly didn't see any difference - if there was more room on those seats, it was small enough I couldn't SEE it."

Punti negativi: "No issues at all"

Punti negativi: "Cabin was cold enough to store meat. Entertainment system was poor at best. And, of course, the seats were too small and uncomfortable. Time to start looking at other airlines."

Punti positivi: "Crew was helpful and food was good."

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "Amazing"
Punti negativi: "Old plane"

Punti positivi: "It is a busy travel day and this flight was unbelievably smooth. The entire crew was competent and friendly."

Punti positivi: "Open seat next to me. Free movies."
Punti negativi: "Really narrow aisles. Even hard for the crew to get by. I can’t believe they use A330s for international flights."

Punti positivi: "Crew members were all very friendly and made the flight a nice trip as best they could."
Punti negativi: "It would make a lot more sense for people to board from the back and window seats first so that we are not climbing over each other to get to our tiny seats."

Punti positivi: "On time"
Punti negativi: "Seats did not recline"

Punti positivi: "Seats more comfortable, plan wasn’t too full"
Punti negativi: "No charging port for cellphone."

Punti positivi: "Great service. Smooth flight. Funny flight attendants. No issues boarding or deplaning."
Punti negativi: "Food wasn’t great. What’s new?"

Punti negativi: "Terminal g18 is in the worst possible place. It is right smack in the middle of a food kiosk and restuarants with the ipad tables. You can't hear any announcements and boarding is just a cluster."

Punti positivi: "Like Above"
Punti negativi: "Like above"

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti positivi: "Like the smaller contingent of passengers. Boerding a lot quicker and simpler. Captain gave us some interesting details about plane and its capabilities."
Punti negativi: "Exit row seats were were very uncomfortable, very little padding, although there was plenty of legroom. No snacks or entertainment. WiFi did not work."

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti negativi: "The flight was a Christmas gift for my mother to spend some time with her friends in Mazatlán. I heard she spent the entire day waiting at the airport as her flight was rescheduled 4 times."

Punti positivi: "nothing"
Punti negativi: "They lost my luggage."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti positivi: "Flight was fine. They were especially generous with the snacks."
Punti negativi: "My one complaint is the bathroom layout of the A320. Two tiny closet bathrooms in the back for all of coach and a much larger one much larger one first class (which is like 5 rows with a mesh curtain for separation). The coach bathrooms are so small a normal person can barely get in and turn around to close the door. I question whether a larger person would be able to actually use them. I also saw the flight attendant actively turn away coach passengers trying to use the first class bathroom when it was open (not standing in the aisle or anything annoying like that). That's ridiculous to have 2 tiny bathrooms for all of coach and also to make people walk all the way to the back of the plane when you are seated much closer to the first class bathroom."

Punti positivi: "I was rerouted."
Punti negativi: "No one would reissue me a ticket for the next flight. Delta and West Jet kept saying the other company should do this, and in the end no one did and I had to purchase another ticket."

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti negativi: "seats and cleaness"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Nothing was good, Soeacial meal Asian food was pathetic no taste completely bland. Boarding was chaos, too many confusions and crew was clueless. Will never fly A380 again as there are too many passengers and airline don’t know how to handle. On arriving in DEL the baggage room 2:30 hrs to come. Totally disappointed. Lufthansa has no control whatsoever they don’t even care."
Punti negativi: "Everything related to flight could have been better. I have flown Lufthansa multiple times in the past never had such drastic issues like this time. Completely disappointed. Should have booked Qatar instead."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Great"

Punti negativi: "Never happened,missed flight"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Seating was good"
Punti negativi: "Got a seat in the middle - was pretty annoyed with this."

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti positivi: "Good leg room in aircraft and comfortable seating."
Punti negativi: "My checkedin baggage did not reach the final destination and was delayed by 24 hours. Further, when my baggage did reach, one suitcase was damaged. Did not expect this from Luftansa."

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "It was one hour late leavinh"

Punti negativi: "It was Air Canada. Terrible service. Staff needs education on where to take travelers thru the immigration locations. Wasted time going to different locations and time is an essentence! Too many changes of staff from one location to another when it came with wheelchair assistance. One staff was on her personal phone!!! Had 3 different changes of hands then still did not get us to the right terminal, had to run to make the flight! Is that how you treat a 86 years old traveler?"

Punti negativi: "Voli in ritardo"

Punti negativi: "My seat was assigned to someone else and I paid for an upgrade but got a center seat with less legroom than what I paid for"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Same as above same as a bove"
Punti negativi: "Same as above"

Punti positivi: "The 9 hour flight was made so much nicer with and excellent and attentive flight crew. They were always available with a hot towel, drink, meal or a snack. Seats were very comfortable."
Punti negativi: "Nothing"

Punti positivi: "Service personnel for the most part were friendly on the plane. I was happy that my luggage came with me, i've had several times in the past when it hasn't."
Punti negativi: "Some of the German women and men at the counter could be LESS serious and more polite in customer service. Delayed flight was a long time to wait."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "I did not like the fact that I was not on this flight."

Punti negativi: "Troppo freddo"

Punti negativi: "You are asking me about a flight that we did not take. We called to cancel it."

Punti negativi: "To fly Lufthansa some more soon. Good jo b, thank you!!."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "We were warmly welcomed on board by the flight captain. I had not expected this. My wife has some physical challenges and received special treatment, in fact we were accorded priority in boarding as she had to temporarily use a wheel chair. Me and my daughter all enjoyed the privilege by association."
Punti negativi: "My wife is diebetes, we had requested for a special diet but although this was documented on the air ticket, there was oversight and she had to make do with normal menu. Fortunately there was no adverse consequences."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Again the flight wasn't full so had plenty of room."
Punti negativi: "The sandwich they offered was pretty bland."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "timely take off. frequent food and snack serving"
Punti negativi: "Prolonged stop over in Frankfurt"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti negativi: "Over 30 minute delay for an hour flight! Frustrating."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "Relaxing environment in business class"
Punti negativi: "Food in business class can be better"

Punti positivi: "Slept through a meal and was given one when I woke up. Very friendly staff. Smooth flight and landing."
Punti negativi: "Movie selection rather limited"

Punti negativi: "Incorrect advice from check in staff at Dublin re transit visa requirements"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti negativi: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti negativi: "When its rain we shouldn’t walk to the air plain"

Punti positivi: "Usual faultless KLM experience"
Punti negativi: "Nothing."

Punti negativi: "The plane is so old..,"

Punti negativi: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Punti positivi: "The crew was amazing, flight on schedule and good entertainment."
Punti negativi: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Punti negativi: "Fix the damn KIOSKS at Vienna!"

Punti positivi: "Very professional"
Punti negativi: "Lost luggage"

Punti positivi: "Seat was good"
Punti negativi: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Punti negativi: "Troppo ritardo"

Punti negativi: "Entertainment"

Punti positivi: "The space at my feet with the chair in front was a bit akward."
Punti negativi: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Punti positivi: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Crew was nice and friendly"
Punti negativi: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Punti positivi: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Punti negativi: "Not having to walk outside in Edinbur4gh to board the flight."

Punti positivi: "Just the cabin crew being nice"
Punti negativi: "Punctuality KLM is always late"

Punti negativi: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Punti positivi: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Punti negativi: "No downsides at all"

Punti negativi: "Turn the lights on early making it hard to sleep"

Punti positivi: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Punti negativi: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Punti positivi: "Efficient boarding system, clearly signposted. Professional staff"

Punti negativi: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Punti positivi: "Nice flight ...was comfortable travel ...good food.Thanks"
Punti negativi: "No such things"

Punti positivi: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Punti negativi: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Punti positivi: "Great food"
Punti negativi: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Punti positivi: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Punti negativi: "Can't think of anything."

Punti positivi: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Punti negativi: "That it didn’t happen."

Punti positivi: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Very friendly crew going out of way to assist in making trip comfortable"
Punti negativi: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Punti positivi: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Punti negativi: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Punti positivi: "Food was just fine, movie selection very good"
Punti negativi: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Punti negativi: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Punti positivi: "The aircraft was clean"
Punti negativi: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Punti negativi: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Punti positivi: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Punti positivi: "Consistently high standards"
Punti negativi: "Nothing"

Punti positivi: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Punti negativi: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Punti positivi: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Punti positivi: "The food and the punctuality"
Punti negativi: "The technology in interteiment is not touch screen"

Punti positivi: "Excellent experience with the cabin crew."
Punti negativi: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Punti positivi: "Easy boarding, plenty of room"

Punti positivi: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Punti negativi: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Great food"
Punti negativi: "Sears we're toooo small"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "The seats were comfy and the pilots were skilled, food was average."
Punti negativi: "The handles in between the seats could've been better by being able to be completely raised."

Punti negativi: "Not much help at the airport my luggage was lost"

Punti positivi: "Personale gentilissimo!"

Punti positivi: "Departed and arrived on time"
Punti negativi: "Stop the sardine can treatment of passangers"

Punti negativi: "Clean up the planes better"

Punti negativi: "The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight."

Punti negativi: "Il bagaglio è arrivato con volo successivo"

Punti negativi: "Un'ora di ritardo causa tecnica PC. Poi un bagaglio non consegnato all’arrivo a Roma. Una perdita del tempo perché dovevo aspettare che tutti i bagagli siano usciti prima di andare a compilare un modulo per il bagaglio non arrivato."

Punti positivi: "Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience."
Punti negativi: "Limited controls on the entertainment."

Punti negativi: "Arrival to destination with 7 hours delay."

Punti positivi: "Automated scanning for boardin* at gate area. Food in business was exactly what was needed( breakfast) Attentive staff"
Punti negativi: "The slow boarding once entering the aircraft, it seems the passengers don’t know how to take their seats quickly."

Punti positivi: "Lounge is nice, if busy. Finnair staff offered me a better seat at check in. Seats flatten out and have many features. Tons of convenient items all marimekko - nice pillows, blankets and slippers. Helpful and attentive staff, always check on you but also give you plenty of time to snooze. Nice skin products and omg, clean bathroom. Easy to relax."
Punti negativi: "The Asian vegetarian meal is rice and chickpeas! Was not too bad but also my breakfast was more chickpeas and grilled zucchini. I never requested a "vegetarian breakfast" - feel bad wasting food like this. I sent the veg salad back opted for fruit salad croissant."

Punti positivi: ".My flight left on time ,smooth landing and the cabin temperature seemed more normal than the usual cold interior. Cabin crew were friendly and helpful from JFK to Helsinki and Helsinki back to JFK . Overall a good airline but far from premium."

Punti negativi: "Security service in Helsinki is quite unprofessional. It does not understand EU Security Rules for liquids at airports. Where do they find such guys?"

Punti negativi: "Seats. Very uncomfortable"

Punti positivi: "The stewardess was really sweet and funny! She was very accomodating even though there was high stress because the flight was late."
Punti negativi: "The flight was 30 minutes late, which made it really hard on a few passengers, myself not included, who had transfers."

Punti positivi: "many choices of films to watch was great too! Like that you served Finnish food!"

Punti positivi: "Pilots did a great job at Helsinki. There were a strong wind and rain. Crew was really sweet."
Punti negativi: "There was a confusion with boarding passes in Helsinki. Some of passengers were waiting almost until beginning of boarding with no seat number. Also was a delay because they're waiting for a some passenger from a connecting flight . Seats haven't enough leg room for person 5"8 but crew and food was amazing."

Punti positivi: "Crew service is excellent"
Punti negativi: "Sitting in the cramped economy seats was a 9 hour torture"

Punti negativi: "Delay"

Punti positivi: "It was a very smooth fly,enough space to sit,great staff."
Punti negativi: "The entertainment TV is very low quality ,bad sound and very poor choice of music.One in the front of me didn't work and I used one beside me..I don't take it too seriously,but that is what I experienced and noticed."

Punti positivi: "Very easy check-in process, very easy boarding process, flight attendants were pleasant. Comfortable seat which allowed sleeping easily"
Punti negativi: "no problems"

Punti positivi: "direct flight from Helsinki to Miami was good"
Punti negativi: "Only few movies, announcements were very quiet, the pilot barely spoke English, flight was 2.5 hours late."

Punti positivi: "Blueberry juice!"
Punti negativi: "No food."

Punti positivi: "The cabin was very clean and the flight was smooth dispite heavy crosswinds on approach."
Punti negativi: "The boarding was awfully slow, and the flight departed nearly half an hour late. The cabin crew offered free water and coffee, once. Even then I had to ask the flight attendant, they did not ask me. No entertainment on the flight, magazines were rather pricy so I read a book and caught up with some sleep."

Punti positivi: "All around great service and reliability"
Punti negativi: "Alittle more seat spacing"

Punti positivi: "Blueberry juice. And best coffee I ever had on an airplane."
Punti negativi: "Can't think of anything."

Punti positivi: "On time , excellent service"

Punti positivi: "Not much."
Punti negativi: "Entertainment system did not work. Special meal was terrible. No toiletry bag for such a long flight. Btw I paid extra for a bad seat."

Punti positivi: "The flight was spacious, on time and everything went smoothly."
Punti negativi: "-"

Punti positivi: "Excellent"

Punti positivi: "The crew did an excellent job definitely went beyond good service, I enjoyed the food and they came often offering drinks. It was probabky my first long flight I wasn't thirsty at all. Overall I was very happy with my trip hope thank you!"
Punti negativi: "I got slightly cold at one point and wished the lights were I little lower but I understand why the weren't."

Punti positivi: "I liked most of service except seats space with economy . it was impressive to see Scandinavians and Korean flight attendants cooperate each other . Both of them were gentle ,kind and nice !"
Punti negativi: "The e ticket info didn't accord with the real ticket info such as gates so if you don't check out the bulletin board properly , you may wait in wrong gates but not that crucial. It's always about the airport problem with crowded passengers or in size not aeroplane. Everything is about time control . ICN is quite large in scale so I couldn't use duty free shop due to so many passengers and the spacious hallways even though I had 2hours . perhaps you gotta presume it as 3hours for enough time . so I had to throw out my lotion or moisturizer at ICN .pfff I wasted my money :p"

Punti positivi: "I like the Airbus A330 model's that AA flies from Charlotte on European destinations. They are the former USAir A330's and they are nice both in business and economy. There are no premium economy seats on this version. And Charlotte is an excellent airport to fly from/to."
Punti negativi: "I wish there was a premium economy offering on this plane. The first row of economy is sold as such but is really nothing like prem economy apart from additional legroom."

Punti negativi: "I wanted to go home early..... They wanted to charge me 400 dollars to change my booking"

Punti negativi: "I booked this through Finnair and it was a British Airways code share .I was unable to get the record locator for BA and could not check in prior to getting to the airport ."

Punti positivi: "Individual seat video screens / media selection for such a long flight. Food also good, with good beer / wine selection"
Punti negativi: "Bag never was placed on this flight, for whatever reason. BA had almost 4 hours to ensure its inclusion--but without success. It was delivered within 48 hours to my home, though, with all contents in tact."

Punti positivi: "Crew fantastic. Food, wine, comfort of aircraft, on time, EVERYTHING!"
Punti negativi: "Nothing"

Punti positivi: "Flight attendant , i dont her but she was sweet and attentive."
Punti negativi: "The leg room was really tight even for short person"

Punti negativi: "The crew moved me to another seat on the return flight which allowed me entertainment but I hadThe entertainment console at my seat location on both flights to and from London did not work. That's 10 hours! to move away from my companions."

Punti positivi: "Traveled BA and it was lovely, as usual."
Punti negativi: "The flight staff on this particular BA flight was not as accommodating and friendly as I am so accustomed to on BA. Perhaps the flight attendant in charge of our seats was having a bad day. Also, the food on our BA flights to and from NYC was not up to scratch and rather bland and ordinary, compared to their usual. that was a huge disappointment."

Punti positivi: "planned time of departure Fare potential for getting 5 seats so I could get a good nights sleep"
Punti negativi: "Plane left 3 1/2 hours late due to a mysterious mechanical problem that caused them to taxi it away from the gate more than once. Relatively little communication from American whose flight it was. Scheduled departure 10 PM. Actual departure 1:30 AM I reserved a center aisle seat in a row that was completely empty a day or two before departure, hoping to get the whole row. Didn't work out. Just before we closed the doors a couple arrived at the row and took up three of the seats. Darn it. But I still got a good nights sleep. Wish there was an option to check N/A on several of the options above. I didn't speak to a crew member. I didn't eat or drink anything. I never turned on the entertainment system."

Punti positivi: "geting off"
Punti negativi: "To cramped so I will go back to Delta"

Punti positivi: "The lie flat bed was nice. Lots of good, new movies"
Punti negativi: "The seats are very narrow and you'd either have to climb over someone to go to the bathroom or someone would have to climb over you. And we're talking about complete strangers most of the time. The flight attendants were not very attentive Food was not good at all even for air plane food"

Punti positivi: "Great crew. Lots of refreshments."

Punti positivi: "food and crew"
Punti negativi: "Poor entertainment offer (no quality movies and not varied options-not classic movies!!). Interactive device menu not working properly or at all. Outraging policy to offer more bookings than available seats that turned out into my wife and me being put in standby when we had purchased our tickets last July. Waiting for 30-40 minutes to claim our baggage to know it had been left in our origin destination in the end so it would probably be delivered 2 days later since the next flight would arrive the following day but late in the evening and more time wasted on the lane to claim for it that caused to miss our connecting train that would take us home and we had to wait for another hour to take the next so we finally got home 2 hours later than expected. We will never use again another company from the one world alliance."

Punti positivi: "It was a new plane."
Punti negativi: "Flight was operated by IBERIA. I had to seat separately from my husband as IBERIA charges $45 for selecting the seat."

Punti positivi: "Liked the upgrade seat"
Punti negativi: "Food was aweful both the dinner and the breakfast the following morning ."

Punti positivi: "Nothing"
Punti negativi: "Old plane, noscreen on seats,, can't choose movie, no charger and USB. Terrible food Very expensive for the price"

Punti positivi: "Good food - two meals at just the right time."
Punti negativi: "I regularly fly between Chicago and London and dread having to get on AA90. The planes are ridiculously old with barely any legroom and no seat-back entertainment. On this occasion, my friend sitting next to me, who is 5'10" had his knees right up against the seat in front. When the passengers in front reclined it was almost impossible to get comfortable. There is no seat-back entertainment. For some this may not be a big deal, what with iPads and other devices, but it speaks to AA's failure to consider it's customers comfort and ease on long-haul flights."