Trova voli economici da Milano per Oklahoma

Punti negativi: "Didn’t even take off!"

Punti positivi: "Nothing really, seats were to close to each other and it was a painful flight for 20 hrs"
Punti negativi: "Leg-space between seats specifically when the person in front of you reclines"

Punti positivi: "Seats are wider apart than usual, leaving comfortable space for legs in economy class. The crew is really attentive and nice"

Punti positivi: "Every time rest room sanitized for every passenger, onetime boarding and departure"
Punti negativi: "Food menu is very basics, same food again and again. Also the number of items is very limited, heavy sound in the flight, not able to sleep."

Punti negativi: "Food"

Punti positivi: "Great food, great seats, everything was smooth overall"

Punti negativi: "Too much A/C, feel cold."

Punti positivi: "Response is the same as above"

Punti positivi: "From Doha to lax my assigned seat was 20K and some Isidore changed it before I arrived to Doha. Then I called in to get another window seat and likely got 29K. When entering the aircraft another moron changed to to 38E. I’m so definitely getting my refund for this customer service/ flight !"
Punti negativi: "Take a while guess"

Punti negativi: "Toilets needs air freshener as so many passengers use them."

Punti positivi: "All except the food"
Punti negativi: "The food"

Punti negativi: "Nothing! Everything was great! It if was free that would be perfect!"

Punti positivi: "So many carriers have cut back on so many things, our flight on Qatar Airlines felt like a throwback to the days when flying was enjoyable. Everything about our flight was better than we have come to expect from most other airlines. To highlight one surprise - the in-flight meals were high quality."

Punti positivi: "Crew"
Punti negativi: "Food"

Punti positivi: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."

Punti positivi: "Super comfy seat and entertainment, plus staff super nice"
Punti negativi: "Too long on boarding"

Punti positivi: "exellent in everything"

Punti positivi: "On screen entertainment"
Punti negativi: "Food options- they start serving from front when they reach behind of plane food options exhausted pls ask ground catering to provide more non veg food"

Punti negativi: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"

Punti positivi: "The on flight entertainment is great. It’s very accommodating especially for long flights."
Punti negativi: "Onboarding was ridiculous. They merged two gates together with no instructions to the large crowd of people boarding the plane. We were scheduled to start boarding at a certain time and we didn’t actually board until 45 minutes later. When we asked the attendants when we would begin boarding and did they have any instructions they were extremely rude, laughing with one another and taking selfies. When we we asked for the third time they brushed us off with a time frame. It was extremely disappointing."

Punti positivi: "I flew Qatar from Doha to NYC and the meal quality and options were excellent. I also enjoyed the amount of new Hollywood movie releases and music options."

Punti negativi: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"

Punti negativi: "USB port was not working."

Punti positivi: "Great hospitality"

Punti positivi: "Nothing"
Punti negativi: "Theyt cancelled my trip"

Punti positivi: "Great service and crew"

Punti positivi: "Good food. Great staff and service"
Punti negativi: "I wish there was more seating room and unusually long waiting time for toilets."

Punti positivi: "Films Service"
Punti negativi: "Not enough films"

Punti positivi: "I actually loved everything about the entire flight experience. Everything was awesome (Minus a 1-hour airport delay that was out of control of the airlines)."
Punti negativi: "Nothing. Seriously. Tasty food, good movie selection, plenty of legroom, pleasant flight attendants, comfortable seats... good stuff. :)"

Punti positivi: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"

Punti negativi: "Old plane treating the Africans like poor people of no value .. All other Qatar flights have newer aircrafts"

Punti positivi: "Fast"
Punti negativi: "There were no food choice when the cabin crew reach my seat all run out"

Punti positivi: "Everything was perfect! From boarding the flight, decor, hospitality, clean, comfortable and my special meal selection was always right. The flight attendants greeted me before meals and insured me that they received my meal order."

Punti positivi: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti negativi: "they pot me in another flight"

Punti positivi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Punti negativi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"

Punti positivi: "Helpful staffs and great stewardess!"
Punti negativi: "Too many babies this time! Scary bathroom 2 hours before landing. Food portion can be improved. Entertainment screen and choices can be more considerate!"

Punti positivi: "it was nice on the plane the guests were professional"
Punti negativi: "before boarding the officials lacked professionalism"

Punti positivi: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Punti negativi: "The Oryx system lackedmin recent movies ....that's the only complaint"

Punti positivi: "'Low cal meal for you?' Sorry embarrassing. Nothing low cal really bread butter potato corn thing ... kinda gross, just ate rice which is not low cal. Still waiting for my luggage ... driver will now have waited over an hour... sorry ..."

Punti negativi: "delayed flight"

Punti positivi: "Actually I can't even explain everything is good"

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "The crew was very nice"
Punti negativi: "Not that there is much to be done, but the passengers behind me had a small child and continued to ask me to move my seat and asked the flight attendant to ask me to move my seat up as well so that she and her grandson could have more room. However the gentleman in front of me had his seat back, so I was fairly uncomfortable for most of the 13 hour flight."

Punti positivi: "The entertainment selections and the comfort of my seat."
Punti negativi: "The flight was delayed for two hours without any warning, despite being registered for the airline's flight notification system. Service was terrible. The flight crew did not offer any kind of apology or explanation for the delay. Food and beverage service was delayed and the staff was forgetful of guests' requests. Upon our arrival in Doha, checked bags did not arrive until 2 hours after we landed! How does an airport receive a 5-star rating, but takes 2 hours to return baggage to its guests? Overall, a poor experience from Qatar Airways."

Punti positivi: "Food"
Punti negativi: "Staff were rude, careless. I do think I have paid less to purchase of ticket - why will I not get good service. If you want to treat people differently for their skin color and country of origin then charge less price for the ticket !!"

"Well I guess more flexibility from terminal to terminal and close to the gates. Thanks"

"The best"

Punti negativi: "There was no in-flight entertainment"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti negativi: "Arctic char looked like it really was salmon. Need better selection of contemporary movies. When The Third Man is the most attractive alternative it's not so great. Would like to have seen the attendants more pro-active in asking about beverages and passing out snacks, fruit, etc. Saw just the water, orange juice and apple juice trays being carried around."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Crew very efficient and professional"
Punti negativi: "Flew on 747. Sleeping mat would make lie flat “bed” more comfortable. There is very little personal storage space."

Punti positivi: "The seats were comfortable, entertainment during the long flight was very good."
Punti negativi: "Do not show options with a connecting flight boarding before the first flight has arrived. My family had to run a long distance from our arriving gate to the departing one in the Munich airport, which is not a small one!! Luckily United was holding the plane for us!"

Punti negativi: "Did my check-in 24 hours before to make sure I would have an aisle seat ... Lufthansa changed my seat at last minute to a window seat!!! What a poor customer experience."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "A delay to unload then reload bags, followed by no in-flight communication of connecting flights, led to a missed connection and an overnight hotel stay."

Punti positivi: "Nothing"
Punti negativi: "Definitely the food!!"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "The crew was o.k."

Punti positivi: "We upgraded our flight from Frankfurt to business class--so worth it."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "The crew was very friendly, the food was surprisingly delicious and despite weather conditions being rough and causing significant turbulence the pilot handled it well and landed so smoothly I could honestly barely tell we had landed!"
Punti negativi: "The seats were pretty comfortable for economy seats but still could have been a bit more comfortable. The standard leg room could be increased as well as overhead storage"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Very comfortable. All very nice."

Punti negativi: "The only thing that was iffy were the movies Most were not recent But I did watch Bohemian Rhapsody Excellent"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Nothing"
Punti negativi: "Had a connecting flight, both were with Lufthansa. There was an hour between the two flights. We went straight to security and immediately to the boarding gate but they had closed the gate and would not let us board, even though there was 15 minutes before the flight was due to leave. We were refused a refund and had to move flights to another airport 2 hours away and then had a 5 hour delay. We lost our car reservation as we would arrive too late to collect, we also couldn't check in to our hotel as planned as the hotel only allow check in until 11pm; we would have got there at 1am, so then had to book another hotel for the night. Airport staff at Lufthansa told us they could not help and told us to go away!"

Punti positivi: "Check in was easy, flight was smooth, had good seats with legroom. Liked receiving updates on phone."

Punti positivi: "Each time I travel with Lufthansa care, comfort, amd customer service are such a high priority"

Punti positivi: "Very good flight in business class. Comfortable seats and great service."

Punti negativi: "Seats in front recline so that seat back is in your face."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "smooth and on time"
Punti negativi: "no charging ports on plane"

Punti negativi: "Troppo freddo"

Punti positivi: "Even though the flight was delayed by a couple of hours, Kayak kept us continuously informed about where we stood. Thanks!"

Punti negativi: "It made us miss our fly due to Lufthansa use stroller stairs for passengers to get off the airplane instead as I had my 89 years old mother who needed wheel chair assistance which did not have during that time. And, with my heavy carry on luggage, plus my under seat luggage that I had to hold my old mother that I had to walk to the bus With pretty good distance that took us to another 10 minutes terminal drive. By the time we got to the connection gate to Berlin, the plane already rolled out to the runway. Now, they have to send us to the next fly, which was at another different gate. Overall, this trip made me very disappointed and horrible."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Food service everything"
Punti negativi: "Everything was just perfect"

Punti negativi: "See first comment."

Punti positivi: "The plain was verry clean,better comfort(new plain)good food&entertainment"
Punti negativi: "The connection from the other flight was verry short,verry confusing with the gates!!!"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "We had seats in last row 46 during flight to Munich .,it wasn’t enough legroom for me ,mom was ok . Because we were the last people who received dinner we didn’t get any choices , food was just poor for both for us but another passengers were satsifeted Crew was fantastic the best ever ,very pleasant, informative , happy to serve us . I love flighting Lufthansa , they have wonderful people working there ."
Punti negativi: "Food was poor , but drinks were great."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

"Never booked this flight"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti negativi: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Punti negativi: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Impressive service... amazing crew, very friendly and professional"

Punti negativi: "Boarding was crazy. Could not everyone in the gate area."

Punti negativi: "Delay due to strike"

Punti positivi: "Flight arrived on time"
Punti negativi: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Punti positivi: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Punti positivi: "The crew was pleasant"
Punti negativi: "Baggage checkin & flight boarding was slow & disorganized."

Punti negativi: "KLM crew exceed our expectations"

Punti positivi: "Crew was nice and pleasant"
Punti negativi: "Flight very late"

Punti positivi: "Very professional"
Punti negativi: "Lost luggage"

Punti positivi: "The friendliness of the crew"

Punti negativi: "Troppo ritardo"

Punti negativi: "Boarding was very slow."

Punti positivi: "Good for both."
Punti negativi: "Bigger seats."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Punti negativi: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Punti negativi: "The flight was cancelled and had to be rerouted on United Airlines."

Punti negativi: "No reading light in my seat..."

Punti negativi: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Punti positivi: "Crew was very friendly. Nice that wine was served without charge."
Punti negativi: "Announcements from the cockpit were hard to hear. Food has been better in past."

Punti positivi: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Punti negativi: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Punti positivi: "Everything was clean and well organized."
Punti negativi: "The flight was delayed 1 1/2 hours."

Punti positivi: "Snooth and efficiënt with a KLM service"
Punti negativi: "No entertainment"

Punti positivi: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Punti negativi: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Punti positivi: "Interior of the plane was clean. Smooth landing."
Punti negativi: "Pilot did not avoid turbulence"

Punti positivi: "Arrived early!"
Punti negativi: "Boarding seemed disorganized."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Very friendly crew going out of way to assist in making trip comfortable"
Punti negativi: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Punti negativi: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Punti positivi: "The staff was very helpful and professional. Promp response to calling for attention."
Punti negativi: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Punti positivi: "The staff was extremely pleasant. Food was good!"
Punti negativi: "Have no complaints"

Punti positivi: "Seats were comfortable"
Punti negativi: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Punti negativi: "Crowded seating, wake-up for breakfast service two hours before arrival"

Punti positivi: "Comfortable seats. Warm plane with happy staff."
Punti negativi: "Maybe a second sandwich option for food, not everyone likes cheese."

Punti positivi: "Consistently high standards"
Punti negativi: "Nothing"

Punti positivi: "Service impeccable!"
Punti negativi: "They have one line of executive class after the kitchen and toilet, is very noisy."

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Good efficient flight crew friendly and helpful"

Punti positivi: "The flight attendants could not do enough for you."
Punti negativi: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Punti positivi: "Cabin Crew was awesome."
Punti negativi: "Entertainment System was not working and no Non-veg food option in flight."

Punti negativi: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Punti positivi: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Punti positivi: "The sandwiches were simple yet just the right touch, on all four flights."

Punti positivi: "Usual professional and friendly service from my airline of choice for most destinations."
Punti negativi: "Nothing"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "They did the best they could but my overall experience was poor. It seems when I fly with AA either I miss my connecting flight, the airplane is broken, we deplane then the flight gets canceled, I’m rebooked then that flight is delayed and then eventually cancelled."
Punti negativi: "Need newer planes, better scheduling of flights, flight attendants seem tired or overwhelmed/worked/unhappy."

Punti positivi: "Terrible"
Punti negativi: "American isn’t my preferred airline for obvious reasons (delays, notoriously bad service, old planes, and a lack of amenities like WiFi and tv’s), but now I’ll never spend my money with them again. They took me off an already delayed flight after I’d already boarded to examine my smart bag. I know that lithium batteries can’t be taken in the underbelly of the plane and I knew my bag would likely be checked at the gate (why I removed the battery and left it at home in the first place). When they asked me if I had a lithium battery in my bag I said “no.” They then gate checked the bag and allowed me on the plane. After everyone had been boarded (half an hour after we’d been scheduled to take off) they then called my name out on the speaker. I had to then de-board the plane and re-explain to staff that there was no lithium battery in my bag. The staff didn’t believe me citing the infallible logic: “there are ports so there’s a battery.” I told them again and again that the battery had been removed and the charging ports—while there—were inert as they weren’t attached to the battery. STILL, I had to remove all of my clothes from the bag, and open every single compartment (of which there were many) for them to allow me to get back onto the plane. They were telling me that they might have to “rebook the flight” if my bag couldn’t get on. I don’t think I need to explain how agitated/terrified that made me."

Punti positivi: "entertainment, seat space (main cabin extra)"
Punti negativi: "meal service more suitable for daily flight (breakfast first and lunch last)"

Punti negativi: "The cabin crew could care about what they do. The premium economy bulk head seat could not use the overhead bin because one of the cabin crew took it for their luggage"

Punti positivi: "One of the crew members was rude on several occasions - the rest of the crew was fantastic."

Punti positivi: "The crew was friendly and helpful"

Punti positivi: "Very nice crew today! On time to depart and arrive."

Punti negativi: "WiFi entertainment not working"

Punti negativi: "Unable to play entertainment on my compatible device."

Punti positivi: "The Crew was great. Very courteous and respectful."
Punti negativi: "Better communication. Flight was delayed but passengers were not notified right away. We were notified after we were supposed to have boarded already."

Punti negativi: "Just about everything but the crew"

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "Passengers’ standards are so low, so when a flight leaves on time and arrives on schedule or early, we think we are blessed. That’s what happened in this flight."
Punti negativi: "On time departure and early arrival."

Punti positivi: "Timely"
Punti negativi: "No entertainment in the seatback or power for charging personal devices"

Punti positivi: "I wanted to fly british airways because they have newer nicer more modern planes where even coach has electrical plugs. Seats are more comfortable. Imagine my surprise when my flight was changed to American Airlines on a plane that was so old the seats didn’t have inflight entertainment and they were way too small."

Punti positivi: "The flight crew was incredibly friendly"
Punti negativi: "Old plane with uncomfortable seats. Also, for a 10 hour flight there was only 1 new release and it was a kids movie"

Punti negativi: "baggage damaged and lost"

Punti positivi: "Relatively comfortable plane, great movies (I watched four!), good timing between meals/snacks."
Punti negativi: "These planes are always SO cramped. We paid to be in the section with 9 seats across instead of 10 which was worth it but wish that they would just give everyone slightly more space - seems humane for such long flights! The group boarding on these huge planes always seems chaotic. Also it seems like it would honestly make more sense to start at the back and move forward. Would have less waiting for people in front of you to get settled. Wish the last snack had a piece of fruit or something with a bit more healthy aspect."

Punti positivi: "This plane is much better than the American Airlines plane I usually get stuck with on my 8 hour direct flight from JFK to MXP. Please stop using the Boeing 767 jets and only use the Boeing 777 for flights across the Atlantic. I would like to fly American more frequently but not if I think I'm going to get stuck with the planes from the 1980s where there's no personal TV, no place to plug in my phone or electronics to charge unless you carry around a car charger, which I definitely don't, and there's no WiFi on those planes either."
Punti negativi: "Boeing 767 Jets! The food is blah - Delta and Emirates is better. The entertainment needs a bit of an update. Or maybe I just fly too often..."

Punti positivi: "Service"
Punti negativi: "Old airplane between MIA and SJU"

Punti positivi: "I had to buy new clothes after lost bag and since bag had been lost twice during my trip, I was reluctant to check the bag. It was of size to cram into my carry on so I did that, but American staff demonstrated concern, had a sense of humor and helped me get a comfortable seat to sort of take some of the sting away. All that was great of them I was aware of being in an upgraded seat. No complaints, but it stung a little because I was deeply aware of the reinforcement of class. The small, extra comforts were wonderful and I wish everyone had them while risking their lives together over the ocean - especially the extra room At times, on the way over I felt a claustrophobic panic. But to stay positive, they were kiind, sympathetic, funny, sweet. I appreciate them."

Punti positivi: "Trip overall was great until getting baggage at baggage claim."
Punti negativi: "We waited 1 hr or more for our baggage to arrive at baggage claim and no one from AA told us anything until about 50 minutes into our wait that there was a weather delay so baggage crew couldn't work in the conditions. When we landed, the weather was fine so no one knew! Many people missed connections or had to run through the airport by time they got their bags. Better communication would have been easy to do to keep us informed."

Punti negativi: "Check in was a disaster with the computer system down. The gentleman that helped us was lovely but system issues kept us at check in a very long time and unfortunately that together with the crazy insanely long distance to our gate- then only to take a bus- we did not have time to pick up any food or make any stops which we counted on and had arrived 2.5 hours ahead of time to check in to allow for."

Punti negativi: "Delayed for almost an hour because of maintenance issues. Then had to wait over an hour to get our bags at the carousel. Mind you this is after arriving at midnight. Didn't leave the airport till after 1am!"

Punti positivi: "Entertainment System loaded with movies Optional WIFI at cost Aisle seat Air quality / temp control was comfortable Passport control through JFK was straight forward and short for USA citizens"
Punti negativi: "Food: Better to just serve a fresh panini than to go through hassle of heated mystery meal... Seat Assignment: I went to Malpensa airport the night before to assign seat, but there was no American Airlines gate agent nor partner airline that could help me...Even though this was AA199 purchased through British Airways. The B.A. check in said that they couldn't help"

Punti positivi: "Considering BA cancelled our flight to Milan because our Delta flight to JFK was late....we had to buy 2 more round trip tickets. No one from Kayak or BA helped us.. we were out anithet $1100. ..worst experience ever will never use Kayak again. The right thing to do is for Kayak to refund our original.tickets....since we had no control over our delayed flight but I am sure that will not happen."
Punti negativi: "See above ....."

Punti positivi: "Movie choices"
Punti negativi: "Food"

Punti positivi: "Overall smooth. No delays. No major roadblocks."
Punti negativi: "There was some type of leak above my seat that would periodically drip on me."

Punti negativi: "One of the oldest aircrafts - unbelievable they would use this from Milan to JFK! There were NO TV screens on the seats and whats worse is there was nowhere to plug in headphones to watch the one tiny TV screen for all. When we were landing the lights in our cabin - the crew was mediocre - the food was indelible - I advent flown American for over a decade internationally and there is a good reason why i will never again!!"

Punti positivi: "I liked the food and the fact that we had booked good seats in Economy so we were comfortable."
Punti negativi: "We weren't able to choose the movies etc. We were forced to watch what the airline picked on a big screen. Old plane."

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti negativi: "i had a really horrible experience with a flight attendent but the 2 in my cabin were great. Earphones didnt work and couldnt see screen"

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Just about nothing."
Punti negativi: "Aged plane, aged bitter crew."

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti positivi: "Very nice and genuinely friendly flight attendants and ground personnel. Flight arrived early, perfect landing and take off."
Punti negativi: "Kayak/webjet sent me the wrong check in code for the wrong airline operating my flight. I inserted it on the online form multiple times until I was blocked from doing so, and there was no link to communicate online in real time with anyone who could solve the problem. This was extremely stressful and unnecessary, as well as time consuming. It was not how I wanted to spend my final night in Italy. Furthermore, I had to wake up at 4 am to get a very early bus to the airport in order to check in early enough in person. NOT cool. The food was mediocre. The entertainment options were about the worst I've ever seen. My seat hardly went back at all."

Punti positivi: "The crew was nice."
Punti negativi: "The plane was from 1970 and I mean that. A 10 hour flight with only main cabin tvs, no wifi or outlets? Atleast hand out ipads. The food was also absolutely disgusting. I know it's airplane food, but what a horrible first impression to anyone coming over to the US for the first time and they eat BBQ chicken that tastes like dirt."

Punti positivi: "the flight attendant passing out newspapers calling them "fake news" was hilarious."
Punti negativi: "when people lean back in their seats, i'm pretty much hit in the face because of the lack of space. so i also had to lean back in my seat to just get some face space. won't use AA again for long flights."

Punti positivi: "Plane was cleaner than most. Not freezing cold like almost all other flights"
Punti negativi: "Paid for upgrade that wasn't great. Next class down was just as good. AWFUL FOOD!! Worst I have ever had. HATE the new seat design. Cant lean against the window because of the gap. My purse fell through the gap onto the floor behind my seat. Had to ask the person behind me 3 times to please hand it back to me. The armrest doesnt go up which helps at times getting in and out. It is a large uncomfortable impediment. The remotes were all over the place, down in the seat, on the floor. No one could find the plug in for the headphones. It is in the most ridiculous place!"

Punti negativi: "Old airplane, bad food"

Punti negativi: "No food. Just water Stopped to ask customer service about our gate and the girl was rude stating this is not a gate this is customer service. I asked again is gate correct which was right next to the customer service desk and she said over there"

Punti negativi: "Crew"

Punti negativi: "Good flight!"

Punti positivi: "Flight attendants"
Punti negativi: "Cramped beyond belief. Can’t roll carry on bags through aisles. Seems they’re more narrow. Boarding seems something beyond common sense. On domestic flights I only fly Southwest unless a must do trip and they don’t fly there. Our trip over to Milan on British Airways was wonderful. Sorry the last leg was American Airlines.)"

Punti positivi: "The cabin was beautiful, the crew was SO friendly and very helpful in every way. The best Flight Attendants!!!! This was the best flight I've had in 30 yrs. I can't say enough great things about this leg of our trip. Food was good for airline food.....I just spent 9 days in Italy eating the best, so hard to compare with! I'm a retired Flight Attendant."

Punti positivi: "The movie selection was good, although it was in Italian. The drink selection was good. Thanks for the pillow and blanket."
Punti negativi: "I began flying when airline attendants were called airline stewardesses. Their personality plus attitudes and attention to detail reflected on the overall image of the airline, and did not make me feel like a second rate citizen in a second class seat. I've noticed over the last decade-plus that this has changed. I've been rudely spoken to for reaching for a napkin off the cart as I was not given one with my drink. My elbow was hit by the cart as it moved from back to front of isle, and no apology followed. The garbage was collected moving back to front, so I had to get the attention of the attendant after she flew by me. I thoroughly researched the size of the suitcase required prior to flying, and bought a new one to meet the requirements. My suitcase did not fit on American Airlines. Why am I bringing up American Airline? When getting to the airport in Milan, Italy, 2 1/2 hours prior to flight departure, I approached the British Airway counter. As no one was there, I proceeded to believe I was too early, so I had breakfast. I again approached the British Airway counter and still no one was there. On my way to the bathroom, I found the flight board and followed the directions. I searched for British airlines at the gate I was directed to, but was unable to find it. I asked an attendant, and I was directed to the American Airline gate. It was very confusing. It would have been nice if there was a sign at the British Airways counter directing its customers to American Airlines."

Punti positivi: "The crew did it’s best to get us on ASAP"
Punti negativi: "The plan was late. Very late. And we started late which made it worse. The seats have no cushion. So it feels like your sitting on metal."

Punti negativi: "Flight was late"

Punti positivi: "Food OK, seating OK, crew professional."
Punti negativi: "Air Canada, whose flight this was, was understaffed and disorganized in Milan. No kiosks for self service, no identification of which line to wait in for what, lines spilling over into common area with >100 people and their luggage waiting. Waited almost an hour just to get a boarding pass."

Punti negativi: "Improve seat comfort"

Punti positivi: "Niente"
Punti negativi: "Tutto sono rimasta molto delusa perché per troppo non sono riuscita a prendere il volo abbendo la mia carta di embarcó i El posto per problemi di documenti che no sapevo in fine no se a cercato di trovare una soluzione i o perso il volo"

Punti positivi: "There were no hiccups and we arrived to the destination on time"
Punti negativi: "Dirty seats, seemed like they had not been cleaned"

Punti positivi: "Where we sat."
Punti negativi: "Earphones plug ins were scanty in their connections"

Punti negativi: "Flight was more than 2 hours late - same as the flight from Columbus to Toronto when we left- the ground crew did not know or care where the plane (a replacement craft) was coming from or when it arrived and let it sit on the ramp for about 15 minutes before marshaling it in and the seats we got after waiting all that time were excessively worn and felt like we were sitting in bowls. The logistics either of Air Canada or at the Toronto airport for domestic flights stinks. I will try to avoid both in future."

Punti positivi: "Every thing expert the food"
Punti negativi: "The food"

Punti positivi: "The flight itself was very good The plane was quite new. Very comfortable seats and plenty of leg room with nothing obstructing the foot space. Good inflight entertainment and complimentary earbuds. Flight attendents were capable and friendly, food service better than average."
Punti negativi: "Check-in at the Air Canada counter was chaotic, a long lineup with only one agent available to direct the crowd. She coped well considering there were multiple people asking questions at the same time. There was a small sign instructing persons who had obtained boarding passes and luggage tags to go to baggage drop but no signs or separate lanes to indicate where that was. Very disorganized. At the gate it was the same scenario. Agents at adjacent desks were calling boarding instructions for multiple flights at the same time. Our Vancouver flight was never actually announced but passengers all started lining up because the stated boarding time had passed. It was impossible to tell which flight was calling for which boarding zones and everyone was wondering out loud "what is going on here?" Once finally aboard we sat on the runway, our flight left an hour late and we missed our connecting flight in Vancouver which, I realize happens. However..."

Punti positivi: "Liked the entertainment system and the fact that none of my luggage was lost on this trip. (Air Canada is a real pain to deal with on lost luggage.) Vegetarian meal was not gourmet, but good."
Punti negativi: "Arrived late so next flight had to be rebooked. They did give us a food ticket though. I would give it an overall good rating (instead of okay) if it had not arrived late."

Punti positivi: "My wife had injured her knee before our trip and was having difficulty walking. Air Canada provided wheelchair assistance every part of our airport transfers between Atlanta and Japan. Thanks so much !"

Punti positivi: "On board entertainment"
Punti negativi: "No real food for purchase"

Punti negativi: "2 hour delay. Missed the connection in Vancouver in which crew could not be found and were not helpful. Ended up using another airline's counter for help to catch another flight out. Luggage was left in Vancouver. Eva Airline helped with luggage location and shipping to final destination."

Punti positivi: "Airplane was very clean. Flight was smooth and timely"
Punti negativi: "Food was terrible. Certain attendant was condescending and rude for absolutely no reason."

Punti negativi: "The temperature, it was cold and asked an agent to turn up the heat atleast and got ignored. The seats were extemely uncomfortable"

Punti positivi: "Quick professional services"

Punti positivi: "Air Canada is great"

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti positivi: "Flight boarded quickly, on-time and quiet flight."

Punti negativi: "Arrived 1 hr 15 min late."

Punti positivi: "nice lie flat beds."
Punti negativi: "it was all good."

Punti positivi: "Departed on schedule"
Punti negativi: "Very unfriendly flight attendent"

Punti positivi: "Nothing"
Punti negativi: "Everything. Plane was ready to leave on time but had a delay of almost an hour due to construction in Toronto. Connecting flight was held in Toronto and despite getting to gate almost an hour before departure, they changed passengers to another flight causing total delay of four hours. Air Canada staff were indifferent and uncaring. Unfortunately with no real choice in airlines to Newfoundland we are stuck with Air Canada."

Punti positivi: "Can't really complain; a typical, good flying experience with Air Canada. They're the only ones that go direct between YYZ and SFO, so not much choice there, but their staff are always friendly and courteous, and usually the plane provides wifi (for a price), which makes the hours whiz by."
Punti negativi: "There was a slight delay in boarding at SFO, but that was more due to the lateness of a different plane/airline, so not really Air Canada's fault."

Punti negativi: "Entertainment system is outdated and not functional"

Punti positivi: "Airbus 787"

Punti negativi: "Flight delayed again and again. Waited for hours at the airport until they cancelled the flight."

Punti positivi: "The crew on board were good."
Punti negativi: "I wasn't able to check in online or through the kiosk to my flight and then had to wait in a 2 hour line to check in at the counter. After I get to the counter the ground staff grumbles and says I'm just going to make it to my flight!!"

Punti negativi: "and unexpected change of flights led to cancellation of flighs. Never ever Air Canada or related airlines"

Punti positivi: "No issues with the plane or service itself but we were stuck waiting for a replacement plan for a late night flight and departed 4 hours after schedule."

Punti positivi: "My connecting flight to Yoronto was very late and I missed this flight. air Canada was awful. My last trip with this airline."

Punti negativi: "Delayed 3 hours"

Punti positivi: "Efficient boarding and unloading. Cabin service was fine but the food in economy was marginal."
Punti negativi: "The food was too TV dinner like. Lufthansa did much better."

Punti positivi: "we sat on the airplane for over 3 hrs , waiting for someone to clean the waste water from the plane.! it was very alarming the lack of service , never seen anything like that before !"

Punti positivi: "All the crew was nice and helpful"
Punti negativi: "No wifi, bad tv options, bad food,"

Punti positivi: "The flight attendants tried their hardest to keep issue minimal."
Punti negativi: "The second engine needed for take off had issues so the airline tried to get second engine replaced. Unfortunately the second engine also controlled the air conditioning. We waited through 3 engine replacement tries in the hot Italian summer inside a hot cabin with approximately 150 passengers. Almost an hour later, engine was replaced but damage was done. Many transfer flights had to be rescheduled for later flights. Where was the reimbursement???? Just a million thanks for our patience. Time is money"

Punti positivi: "Wifi"
Punti negativi: "TV didn't work Not snack or snack/food options even asked Got offered a drink much too late in the flight"

Punti negativi: "No TV service on an 11 hour flight. Really? It's 2016 can we get Air Canada into this decade please."

Punti positivi: "They surprisingly didn't lose our bags...on this flight."
Punti negativi: "Where to start?! Air Canada is by far the worst airline I have ever flown on. initially there was no information on what gate we were supposed to go to. The timeline of when the gate was going to be told ended up being 45 minutes later than initially projected which turned out to be an hour before the flight was supposed to take off, which didn't leave much time to make it through passport control and to the correct gate. The flight was then delayed over an hour before we were able to board. Once we boarded the flight, we were delayed again an additional hour. We finally took off and landed in Toronto to be delayed yet again before we could go to our gate. Once we go to our gate (close to 30 minutes after landing) the gate would not work and we were stuck on the plan an additional 30 minutes. What was supposed to be about a 9 hour flight turned into almost 12 hours of misery. I will never fly air canada again. The best part about air canada is how every canadian I talked to say "oh yeah, they are such a "terrible" or "shitty" airline."

Punti positivi: "food choice are awful. I am allergic to bell peppers and avocado, so there is little I can eat"
Punti negativi: "this was my second flight in two weeks that was delayed out of Vancouver. Last week to Newark we were delayed 4 hours due to a tire needing changing, got into New York 4 hours late. Yesterday, the flight was again delayed for 90 minutes while mechanical repairs were needed. Several people missed connections. It is making me think that I cannot trust the timing of your flights and as I am going to Paris through Montreal on Sept. 25th, I feel I should change my flight to give myself more time to make my flight to Paris. I currently have 1 hour and 5 minutes to make the flight. Do you think I should change my flight and will I be charged for it. Please advise."

Punti positivi: "From the comfort of the seats to the movies to the great tasting food, there isn't anything they could have done to make my flight any better. Thank you Air Canada."

Punti positivi: "I somehow got upgraded to business class. It was an incredible experience. What is there not to like about free champagne, a great selection of wines, a seat that feels like a bad, and the best service? Highly highly recommend."
Punti negativi: "Nothing. Everything was amazing."

Punti positivi: "Take off and landing"
Punti negativi: "Non reclining seats for such a long flight. Very little leg room and indifference of flight crew."

Punti positivi: "the flight attendant was nice at least on this flight"
Punti negativi: "the flight was delayed for an hour in a terminal where 4 other flights were scheduled to take off at the same time. the flight was delayed for an hour, and then I sat in the plane for another hour. The staff in the airport were super rude and didn't seem like they cared at all. There was nothing express about this flight."

Punti positivi: "Nothing - they were immature, unprofessional, nervous, unhelpful, and visibly shaken by relatively side problems."
Punti negativi: "The flight was delayed for hours but not technically cancelled, which the ground crew blamed upon the flight crew and vice versa. The failure to cancel caused us to be unable to rebook, and subsequent avoidable delays arising from Air Canada's ineptitude caused us to be two,days late for arrival. The problem was solvable with some simple rebooking, but the ground,crew failed to assist, then the flight crew, when we finally left five hours late, was Impersonable, unhelpful, uninformed, and utterly unprepared. It was a terrible, second rate, poor quality experience and I would not recommend Air Canada to anyone. Your airline needs serious training in Professionalism and responsiveness."

Punti positivi: "Smooth ride."
Punti negativi: "The plane was very old and delayed for too long. Way overpriced air fares."

Punti negativi: "Without notice, flight was delayed more than 3 hours."

Punti positivi: "You had the latest HBO shows"
Punti negativi: "Staff was a bit rude in at check in to get onboard as I was one of the last passengers to board the plane."