Trova voli economici da Milano per l'Indonesia

Punti positivi: "The crew members were really nice and accommodating."
Punti negativi: "Need more entertainment selections."

Punti positivi: "Great seating"
Punti negativi: "Free internet in long flights"

Punti positivi: "Helpful with our 2 year old"
Punti negativi: "Baby change area is very small"

Punti negativi: "Flat bed in business class was disappointing. No way anyone taller than 6’ could stretch out. Overall, it was an inferior experience to business class on Cathay Pacific, which sets the standard IMO."

Punti negativi: "Seat space could be wider for working"

Punti positivi: "Foods. Drinks. Entertainment."
Punti negativi: "Nothing. Everything’s so perfect!"

Punti positivi: "Better flight as bigger craft and no neighbours in my row so I got some sleep."

Punti positivi: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"

Punti positivi: "Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water."
Punti negativi: "Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better."

Punti positivi: "Service was great on both sectors"
Punti negativi: "Premium economy seat is still not comfortable enough in comparison with economy."

Punti negativi: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."

Punti positivi: "Seating was spacious, crew was attentive. Boarding was efficient."
Punti negativi: "The food choice was not pleasing to me."

Punti positivi: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"

Punti positivi: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Punti negativi: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."

Punti positivi: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."

Punti positivi: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Punti negativi: "would like regular water bottles to be available for drinking"

Punti positivi: "Spacious business class seats, toilets super clean and well stocked. The best eye shades ever encountered."
Punti negativi: "Nothing"

Punti negativi: "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."

Punti positivi: "Very comfortable"
Punti negativi: "I don’t see anything I didn’t like"

Punti positivi: "Singapore has always been my preferred airline because they give excellent service, excellent food and the crew are very polite. aircraft new and comfortable, I finally had a flatbed"
Punti negativi: "the call button did not work the tray table was almost impossible to pull in and out (BC)"

Punti positivi: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Punti negativi: "baby crying throughout the flight"

Punti negativi: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."

Punti positivi: "Very good service."

Punti positivi: "Great entertainment system for a short haul fl flight"
Punti negativi: "Terrible food"

Punti positivi: "Service by the crew was great"
Punti negativi: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."

Punti negativi: "I Booked a flight that stated that it only had one stop in singapore, then direct to SFO after arriving in singapore i was told that i had to go to a transfer counter, that there was a problem with my ticket. after arriving at the transfer counter they took my boarding pass for my dircet flight to SFO, & told me that i now had a stop in hong kong, that the direct flight to SFO was over booked!! this is not right i wouldn't of booked this flight if they had been truthfull about the extra stop. i will never use singapore airline or kayak again!!!"

Punti positivi: "The seat is good. Entertainment is good."
Punti negativi: "Luggage was damaged. The partner airline was terrible. The crew was chaotic at serving food. A few has really bad attitude."

Punti positivi: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Punti negativi: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"

Punti negativi: "The seats and there is not much leg room"

Punti positivi: "More leg room than other airlines, superb service and excellent food!"

Punti positivi: "Everyone was cold asking for blankets it was freezing on that plane only major complaint, I love the airlines, the flight attendants are lovely and gracious, they really do try. Such a nice treat after flying United airlines all year!"
Punti negativi: "Too cold"

Punti negativi: "Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed."

Punti positivi: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Punti negativi: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."

Punti positivi: "Everything great personnel"

Punti positivi: "ending meal was very late like an hour or less before landing"
Punti negativi: "racial discrimination by the flight attendants thinking that I didn't know Japanese language even though I was white. I could see it happening."

Punti positivi: "Just a generic flight. Had nice movies but nothing special."
Punti negativi: "I felt very cramped and though it's nothing with the airline I had 2 crying babies right near me during the flight."

Punti positivi: "Upgraded to biz class, which was fantastic"

Punti positivi: "Food, entertainment, cleanliness of the restrooms"
Punti negativi: "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."

Punti positivi: "Punctuality"
Punti negativi: "Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough."

Punti positivi: "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."

Punti negativi: "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."

Punti negativi: "cramped uncomfortable seats freezing cold"

Punti positivi: "The staff was very friendly and helpful. I got plenty of meals and they easily accommodated my vegetarian diet!"

Punti positivi: "Crew was outstanding"
Punti negativi: "No sound on my entertainment system"

Punti negativi: "Flight was delayed, but other than that, flight was great."

Punti positivi: "Comfortable seats."
Punti negativi: "We were supposed to fly back to Los Angeles from Tokyo on Wednesday, August 24th. We got to Tokyo Narita a little later than planned due to the Narita Express train being delayed. I had received emails that our flight had changed gates, and was then delayed, but when my sister and I went to check into our flight, we were told we were unable to board because it was too late. I thought it was absurd because the flight had not even started boarding, and I had gotten an email saying it was delayed. We tried to reason with them, but they would not let us on the flight. It was imperative that we got back to Los Angeles on Wednesday, but all our plans were ruined due to them bumping us off the flight. My sister had a connecting flight to Boston, which she then had to reschedule and was charged for. We were stuck another night in Tokyo, where we had to spend money on a hotel. The Singapore Airlines attendants eventually informed us that we could get on a flight the next day. This delayed us by 24 hours, which was highly inconvenient. It was also especially unnecessary since due to the flight being delayed, we would have absolutely been able to make it. I do not appreciate being bumped off of a flight due to airlines wanting to make more money, especially being stuck overseas. Its not like it was a domestic flight where we could just hop on another one in the next few hours, this totally derailed all of our plans. I do not appreciate the inflexibility of the Singapore Airlines agents, and this is not an experience that makes me want to recommend flying with Singapore Airlines. I appreciate that they did not charge us, however it was a major inconvenience that could have simply been avoided by better customer service and understanding."

Punti positivi: "I have always enjoyed flying on Singapore Airlines. There were no delays on my connecting flight coming out of Tokyo to Los Angeles. The huge plane was like flying in a small "transportable town.""
Punti negativi: "I had a long connection wait in Tokyo, but that was not too bad since I got a great price on the round trip ticket - less than $700!"

Punti positivi: "Singapore airlines was awesome. I really enjoyed the hospitality of the cabin crew. They were very helpful and very eager to fill my needs. I will fly Singapore Airlines again without hesitation."
Punti negativi: "Be more descriptive with which connecting flights we need to go on. We were not aware we we're supposed to get on Silk Air as one of our connecting flights, but we did eventually figure it out. It would really help to let us know your subsidiary companies."

Punti positivi: "The service"
Punti negativi: "The quality of the red wine"

Punti positivi: "Crew was very professional and served snacks and beverages at regular intervals. One of the fellow passengers was over reacting to some minor unintentional neglect by an female crew member and told her to shut up when she was trying to understand the issue. But the crew handled the situation very professionally."
Punti negativi: "Food could’ve been better."

Punti positivi: "Everything is excellent"
Punti negativi: "All is well"

Punti positivi: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Punti negativi: "Seats were a little close, especially for a long flight, with meals."

Punti negativi: "Food"

Punti positivi: "As always crew magnificent"

Punti positivi: "There are very friendly"
Punti negativi: "Just continue the better services"

Punti positivi: "Nothing to like on that flight."
Punti negativi: "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."

Punti negativi: "Too much A/C, feel cold."

Punti positivi: "Every things was great ."

Punti positivi: "The comfort of the plane"
Punti negativi: "The staff at Atlanta International Airport were terrible; not customer friendly. The supervisor at the check-in counter needs to be replaced. I am not one of your frequent flyers but travel internationally. However, based on his attitude I will think twice to select Qatar as my choice of airlines."

Punti negativi: "Need FREE WIFI and CHARGING Ports Which are ABSOLUTE MUST IN ANY AIRCRAFT."

Punti positivi: "Crew etc excellent"
Punti negativi: "In flight WiFi expensive and not reliable"

Punti positivi: "Food"

Punti positivi: "Leg room and cleanlness. Polite crew members"
Punti negativi: "No entertainment. Very old movies and mainly in other languages not English. None for blacks to watch or listen"

Punti positivi: "Super comfy seat and entertainment, plus staff super nice"
Punti negativi: "Too long on boarding"

Punti positivi: "Everything"
Punti negativi: "Non"

Punti positivi: "Snacks and the crews on board"
Punti negativi: "The crews in the airport, not friendly. They dont even smile!"

Punti positivi: "Everything was good - food, entertainment, on time."

Punti positivi: "Went out of their way to be helpful"

Punti positivi: "air hostess very nice polite five star"
Punti negativi: "seat alloted"

Punti positivi: "Great crew, as usual."
Punti negativi: "Ugh, The seat in front of me had some box taking up 1/4 of my leg-room. I get that the box probably contains some crucial equipment, but can you at least round the edges so I can lay my leg against it without cutting off my circulation to my foot? Other than that, typical Qatar luxury (as much as you're gonna find in coach)."

Punti positivi: "Very friendly service!"

Punti negativi: "My flight was delayed almksr 3 hours...nothing more. It's very frustrating because the problem could have been avoided if they were more careful but oh well. I'm making this review very short compared to my others because I know that if I start on a rant, I won't stop. Trust me, I'll safe that for the phone call complaint I'll be making in a few hours..."

Punti positivi: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Punti negativi: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."

Punti positivi: "Airplane crew was nice when they saw I was very upset over that my luggage was refused."
Punti negativi: "My luggage was refused at the check-in due to several mistakes from the check-in and Customer service personbil from Qatar. It is now one week after my flight and my luggage is still not with me. I have spend lots of money and written 3 LONG mails to Qatar Customer Service - some have been teplied with a ”we will get back to You” note - but nobody has gotten back to me so far. Not 5 Stars. Actually One star is too good a Grade for this complete service failure from A-Z."

Punti positivi: "The lack of passengers on this flight gave me an amazing amount of room. Really makes the flights enjoyable when I can spread out."
Punti negativi: "The food could use some work. The quantities are perfect. But the quality is definitely lacking"

Punti positivi: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Punti positivi: "service and staff was polite & friendly"

Punti positivi: "I truly love this Airlines. The crew is always friendly. The food is always above par for airplane food"
Punti negativi: "N/A"

Punti positivi: "Very organized, helpful staff, they also provide lots of entertainment and food"

Punti positivi: "The crew on my side of the cabin was very good."
Punti negativi: "Not having available air for the center seats made our flight a truly awful experience. The older style seats are actually more comfortable for taller and larger people. My wife was virtually ignored by the male crew on her side of the aircraft."

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Punti negativi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"

Punti positivi: "It was a direct flight with good food and movies to choose from"
Punti negativi: "Small cramped seats in economy"

Punti positivi: "Clean. Friendly staff. Good food. Good entertainment."
Punti negativi: "Small cramped seats."

Punti negativi: "Since I was sitting in the row starting a new section in the plane (row 26?), crew members walked in front of me throughout the whole flight. Sometimes if my legs were extended, they were stepping over me, so it just got annoying."

Punti positivi: "Helpful staffs and great stewardess!"
Punti negativi: "Too many babies this time! Scary bathroom 2 hours before landing. Food portion can be improved. Entertainment screen and choices can be more considerate!"

Punti negativi: "We landed 30 minutes late, with no explanation - even though we took off on time. Even with a short dog leg over Iran, we should have been able to make up any delay over an 8 hour flight"

Punti positivi: "Crew were nice as always and the toilets were clean."
Punti negativi: "Movie selection wasn't that great and food was disappointing. My meal was cold and unappetizing. Vegetarian food can be delicious and vegetarian meals used to be good in QA. I've noticed it declining in quality over the past year. Bread is always cold and hard and vegetables are sometimes tasteless. I also never get good dessert :( luckily, the cabin crew giving out food still had some other food I could eat so I just gave back my special meal which was cold and unappetizing."

Punti positivi: "The plane was wel kept and crew was very pleasant. Food was good and service was best I have had in economy class."
Punti negativi: "Only complaint is crew would wake you for very frequent snacks and meals . Minor deal. Crew was great"

Punti negativi: "no one came to help even after asking for assistance"

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "Very kind and helping crew.. professional and helpfull"
Punti negativi: "I dont have anything to complain about"

Punti positivi: "I enjoyed the staff"
Punti negativi: "The screens were old school and I HS a hard time getting it to work Also the sleep mask I received had sticky stuff all over it when I opened the package."

Punti positivi: "- Efficient boarding and check-in - on time arrivals"
Punti negativi: "- Food is not as good as in past years. No variety. - -- Attendants don't come around for second beverage (not talking about water distribution) - Planes are showing wear, USB plugs not working"

Punti positivi: "On Time good service"
Punti negativi: "Serving alcohol on board"

Punti positivi: "First of all I have taken Qatar airways to Europe and US HOVER when it comes to Third world like Asia and Africa the send thier most dirty broken airline!!in thialand the pressure was not right according to pilot we stayed on the run way 4 HOURS offered water wrf.? No one communicated with US I think your airline is typical Arab mentality unless you are white I. E American you don't give a shot about your costumers this is the second arb line I droped I will never take ur plane ever!! When I got to Doha all they did was through stupid voucher for food missed my flight no apology rude as staff disgusted y their behaviour and lack of care missed imprtant meetings NEVER AGAIN RACIST AIRLINE TREAT WHITES WITH RESPECT IT NOT BLACK'?? REALLY WELL I I'LL TAKE MY MONEY AWAY THEN I will make Co viols decision to never fly with u"
Punti negativi: "Everything racist disgustinget and never will take this airline nasty dirty broke down twice stayed in the plane for 4 hrs no one apologised"

Punti positivi: "Service always attentive , availability of food on demand outside scheduled meals ."
Punti negativi: "Film selection outdated , I flew in April and the WORLD movies had not changed much Aircraft not as good as more recent ones"

"La miglior compagnia aerea"

"La miglior compagnia aerea Sempre una garanzia"

Punti positivi: "excellent crew, helped me through my nerves about flying"
Punti negativi: "would have loved to sit upstairs in the bar area."

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti positivi: "Nada"
Punti negativi: "Charged me 30 for allegedly overweight suitcase. The they proceed to lose it."

Punti positivi: "Inflight entertainment was superb, catering in main cabin was also excellent. The crew was friendly and professional."
Punti negativi: "Main cabin seats were definitely better than other airlines, but still not the most comfortable for 8+ hours."

Punti negativi: "Niente"

Punti positivi: "Evrrything"

Punti positivi: "Crew & food was amazing"

Punti positivi: "Crew was very good and helped whenever it was needed"

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti positivi: "Food was excellent (Emirates rep helped choose Asian veg per my need description)"
Punti negativi: "Not applicable"

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti positivi: "Service"
Punti negativi: "Nothing"

Punti positivi: "Easy check in and comfortable flight. The crew are very helpful."
Punti negativi: "Boarding"

Punti negativi: "The food was very cheap, it’s not the Emirates that it used to be, especially if you fligh economy. The crew wasn’t so nice, they seem like tired and unhappy, not even a smile. If you ask for something the answer was sorry we don’t have. The wifi didn’t work properly and now you have to pay for that. My seat, 87K didn’t work, it was blocked and I couldn’t reclined. Emirates used to be very good airline but not anymore."

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti positivi: "Delayed by 3 hours!!"

Punti negativi: "in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines."

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti negativi: "They took my scarf and it was crazy cold in New York. Then they wouldn't let me use the bathroom yet it took almost an hour to land. Ridiculous. I was in 81D. I hope they found my scarf."

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti negativi: "The attendant at the counter gave us 2 very bad seats together but did not indicate no tray table . was no problem because on the plane we switched."

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti positivi: "Beautiful aircraft flight attendants speak 19 languages additional leg room fabulous entertainment"
Punti negativi: "only had jetblue as partner and when my flight had to be changed it presented a huge problem- they need more US partnerships to provide better options"

Punti positivi: "Loved the service. My flight was from NYC to Milan."
Punti negativi: "There was not one thing."

Punti positivi: "Everything!"
Punti negativi: "Nothing"

Punti positivi: "On time, entertainment good crew"
Punti negativi: "Food was bland"

Punti positivi: "Everything except boarding and internet"
Punti negativi: "Boarding was chaotic they need to have better communications... it was a free for all! I did not at all like the way they make you think you are getting free wifi but in reality it's a hoax!"

Punti negativi: "I've never flown Emirates and boarding section of the trip was very confusing. There was no audible instructions and they used flip-boards to indicate which group should be boarding. It was very difficult to see the flip-boards since the attendants holding them up were around 5'2". All was well once i got on the plane."

Punti positivi: "Food was the best I ever had on Economy, seats were comfortable, enterteriment was very good, cabin crew very polite and attentious..."
Punti negativi: "Boarding was too Long with to much security measures"

Punti positivi: "The AirBus A380 plane is amazing! Really great movie options too - almost too much choice."
Punti negativi: "They randomly chose us to conduct a carryon bag search, which is fine. But they also randomly chose 100 other passengers and there wasn't enough information or staff to do this random check efficiently. Hence, we were more than an hour delayed."

Punti positivi: "customer service of crew was good."
Punti negativi: "there were many who were selected for extra screening (code SSS) this process added a great amount of confusion (without any communication) we were screened and put in an isolation area where we were not allowed to leave or use a bathroom. We were there for over one hour. at one point, we were moving into a long tube like structure where we stayed for at least 30 minutes while others were boarding from an different ramp. the communication was non existent and we were made to feel like prisoners. actually, we were prisoners."

Punti positivi: "For starters, the seats were decently comfortable. They were wide, and offered generous legroom. The food was good: an unbelievable improvement from the previous flight (I recommend the chicken). The ICE system was impeccable. It had a wide selection of movies, TV shows, and games as well as access to the news. However, the flight's greatest perk my have been the compassionate crew. They were very helpful and friendly. They offered many accommodations, like a pizza and photo, all for free. Overall, the flight went very well."
Punti negativi: "Although I enjoyed the flight, the only bad part was the boarding process. To start off, the departure in Milan was delayed for about 45 minutes. Also, when boarding finally began, the line was extremely long and moved very slowly. That was the only event that marred the flight to JFK."

Punti positivi: "Personale di bordo"
Punti negativi: "Spazio a bordo"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Il personale è cortese, il cibo è abbastanza buono nel complesso è tendente al salutare, l'intrattenimento è ampio e aggiornato."
Punti negativi: "Siamo partiti con un'ora di ritardo, rispetto a tutti gli altri voli fatti su stessa tratta hanno aspettato decisamente troppo per servire la cena, mettendoci poi un'eternità, personale disorganizzato. I bagni non erano puliti e un lavabo era intasato sin dalla partenza. Causa ritardo iniziale la discesa è stata rapidissima con conseguente disagio. Atterrati abbiamo dovuto aspettare altri 15 minuti che l'aereo avesse uno spot libero."

Punti positivi: "Attentitive staff, leg room, food, entertainment - all great"
Punti negativi: "Still wish I could buy better wine during the flight from Economy. Would pay $100 a bottle for great wine. The wine in coach is undrinkable."

Punti positivi: "Great airplanes. Crew is is helpful and kind."

Punti positivi: "Easy boarding, great service"
Punti negativi: "I couldn't pick my own seat"

Punti positivi: "Everything was very nice,, one of the nicer flights i have had in a long time and i fly often,, it didnt hurt that the flight was nearly empty,, so i had basically the whole section in the back to myself,, aside from that, the seating was comfortable and more roomy than others,, and the entertainment system was quite nice,, good sound,, larger hd screen and wide selection of programming,, also very convenient inputs for powering up"
Punti negativi: "the bathroom smelled like pee and i was the first one to use it on the flight,, so perhaps some better cleaning maintenance and some type of air freshener"

Punti positivi: "I would like to say this is the most horrific experience I have ever had traveling and using Kayak. I was late by 10 mins getting to the ticket counter and Emirates gave my seat away. I then proceeded to attempt to rebook and the Emirates agent advised they are sold out for the next 3 days and have no flight alternatives to offer. I contact flight network and the person I spoke proceeds to tell me the same thing and there is nothing they can do for me. Basically that I would need to purchase a whole new ticket on another airline as Emirates doesn't have availability. Which I did. Now I'm looking online and Flight Network has my exact flight on Emirates available at same price I paid for my ticket. But now my new ticket purchased to get home is non-refundable. I'm out over 1000 dollars because of bad info. This has been a horrific experience and after being loyal to Kayak for years.... I will never use the site again."

Punti positivi: "Crew is attentive and helpful. Seats are comfortable in economy class. Bathrooms are well equipped and generally speaking clean. Meals are good quality."
Punti negativi: "I would change the snack in the flight Milan to JFK. instead of the pizza pesto, I would offer fruit options or regular breakfast food although it is a snack."

Punti positivi: "Very good airline with professional stafff and much better comfort than most other airlines"
Punti negativi: "The food was pretty bad. I didn't even eat on the return flight."

"More vegetarian options for food even in business class. The staff was excellent. Boarding can be messy. I would really appreciate it if Turkish starts to look for better eco-friend options. The amount of plastic produced by each meal and throughout the flight is insane."

Punti positivi: "The aircraft is a marvel."
Punti negativi: "The food is a bummer. No coffee, no tea, no beverages. What's the point? How eating a stew is different from eating a small sandwich? What's the reason? Nobody care to explain..."

Punti positivi: "sedile comodo"

Punti positivi: "New planes, good food, nice crew"
Punti negativi: "Didnot like the airport in Istanbul 25 min of walk"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "Short flight"
Punti negativi: "Being on time"

Punti negativi: "Airline could not handle the two hour fog delay which led to tremendously long ticket desk lines and violently angry customers. Terrible experience for staff and customers."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Everything. From boarding to taking off until the smoothest landing."
Punti negativi: "Nothing"

Punti negativi: "The seats are to close together and did not recline, also very warm on the plane makes it very uncomfortable"

Punti positivi: "Inflight service was good."
Punti negativi: "Seat was a little uncomfy"

Punti positivi: "The flight crew was friendly and kind."
Punti negativi: "The check in at MXP took us a lot of time and there was no defined line for people to wait without other people can pass them. Some how there is people who stand in line for 10 minutes and others for 40 minutes, the ground attendants didn’t really cared about it."

Punti positivi: "Nothing is changing, they need to make some adjustments"

Punti negativi: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."

Punti positivi: "The food and entertainment was good. The crew was very nice."

Punti positivi: "Staff was very friendly. Good was great. I was actually comfortable during the flight."
Punti negativi: "It's a long flight. But that's unavoidable."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti negativi: "The breakfast was poor & frozen ."

Punti positivi: "Food was good conpared to other airline companies. Entertainment was good too, lot of choice."
Punti negativi: "Some flight attendants were impatient/looked unhappy."

Punti positivi: "Excellent check-in and in-flight service"

Punti positivi: "Everything"

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "Customer service was great. I love the food and also free tv and movies. Excellent in all ways !"

Punti positivi: "friendly people. good food. top notch service"

Punti positivi: "Good food and service"

Punti positivi: "Meal,airplane"
Punti negativi: "A little turbulence"

Punti positivi: "Great attention and kindness from the attendants"
Punti negativi: "The cabin was very very hot during the flight."

Punti positivi: "Good selection of entertainment, comfortable seats."

Punti positivi: "everything"
Punti negativi: "late boarding"

Punti positivi: "I love how comfortable they made everyone, they made an 11 hour flight feel more like an 3 hour flight....best airline ever for me and my family..... I will be sending them a Thank You card."
Punti negativi: "There wasn't nothing that I didn't like . I love me some Turkish airline."

Punti negativi: "We had to wait about one hour after sitting."

Punti negativi: "Wheel chair flyers should get first assistant"

Punti negativi: "My flight was cancelled ten days prior to departure. Nothing to do with weather. Without my permission they, booked my return flight with a 20 hour layover in Istanbul airport. I had to buy a new ticket home on a different airline. Waiting for a refund which currently seems impossible."

Punti positivi: "Nice crew except for...see: 'didn't like' section."
Punti negativi: "First and foremost we were astonished and angered that the cabin crew would not allow any window shades to be open during the day- long flight. That is unhealthy and exacerbates the jet lag phenomena. An airplane is not a hotel and you have eye masks and such readily available for people sleeping. Oh, and I also like to look out the window! For this reason I am looking for another airline to fly for our semi annual trips overseas."

Punti positivi: "Free wifi for business class HD movies + good quality DENON headseat"
Punti negativi: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight No airconditiiner at gate 230 and queue like hell!"

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "Comfortable chairs, the entertainment was wonderful especially for such a long trip."
Punti negativi: "It is not the airline but rather Istanbul airport. I would have been more convenient with a little more organization to help the massive amount of people going through the airport."

Punti positivi: "Good flight service. Nice STAR lounge in Milan"
Punti negativi: "On line check-in does not remember frequent flier info."

Punti positivi: "comfortable. enjoyed the staff. enjoyed the movies music and travel information on the personal screen."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "The flight itself wasn't bad, we got a meal on each flight and the crew was charming."
Punti negativi: "I had a trip with one connection, from Tel Aviv to Milan. The flight from Tel Aviv was delayed, which coused the connection flight to be delayed. Also, and most importantly, they've left my luggage in Istanbul (where the connection was from), so that I was left with no proper clothes/essentials for four (!) days (and it was colder than expected in Italy)."

Punti positivi: "Everything was appreciated"

Punti positivi: "I did not fly back with Turkish airlines. I decided not to take a chance. Please read comments below."

Punti positivi: "Liked that the flight was on time and the plane clean. Online seat selection and check in was helpful but there was no wait at the airport either."
Punti negativi: "No inflight entertainment. Food was poor, but it was only a short flight."

Punti positivi: "Your airline deserves the awards it has won this year! Please come to the US and teach them how to run an airline."

Punti positivi: "Super friendly crew! Great amount of entertainment on board. Good food."

Punti positivi: "Good food, great crew."
Punti negativi: "Both coming and going my transatlantic flights were delayed. first time to address a mechanical problem with the heating/cooling system of the aircraft (1 hour +) and the return flight was delayed for more than 2.5 hours with no explanation."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti negativi: "Klm is the best, even on a 40min they served small breakfast."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Punti negativi: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Punti positivi: "Decent price for economy comfort seat, 4A."
Punti negativi: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Punti negativi: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Punti positivi: "Almost everything, especially the crew."
Punti negativi: "Don’t feel like anything should be better to be honest"

Punti negativi: "Time"

Punti positivi: "KLM STAFF WERE VERY PROFESSIONAL"
Punti negativi: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Punti negativi: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Punti positivi: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Punti positivi: "Crew were great"
Punti negativi: "Refreshments"

Punti positivi: "Friendly crew, upgraded seat was worthwhile"
Punti negativi: "More snacks in between meals,"

Punti negativi: "Troppo ritardo"

Punti negativi: "There was no wifi on flight"

Punti positivi: "The flight crew was so friendly and the food was really good."

Punti negativi: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Punti negativi: "The plane was very hot"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Punti negativi: "Pay attention to passengers."

Punti positivi: "The crew!!"

Punti negativi: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Punti positivi: "Overall booking and airport was ok. Food was also actually quite good."
Punti negativi: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Punti negativi: "Our lougage did not arrive"

Punti negativi: "Nothing special"

Punti negativi: "Still waiting to board after missing this connection had to be booked on another airline"

Punti positivi: "Comfortable and well laid out seat area"
Punti negativi: "Food was a little substandard for business class"

Punti positivi: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Punti negativi: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Friendly attendants. Decent food, and frequent snacks and beverages."
Punti negativi: "No charging ports for electronic devices."

Punti positivi: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Punti negativi: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Punti negativi: "Food"

Punti negativi: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Punti positivi: "The staff was extremely pleasant. Food was good!"
Punti negativi: "Have no complaints"

Punti negativi: "At some point the luggage was lost. here."

Punti negativi: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Punti positivi: "Service provided by the staff"
Punti negativi: "The navigation of the entertainment system is not very friendly"

Punti positivi: "quick and relaxed"

Punti positivi: "newer plane, good staff"
Punti negativi: "need better and more food options, more often"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Loved the service...everything was excellent"
Punti negativi: "The bus class seat was a bit narrow at the feet"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Punti negativi: "Nothing."

Punti positivi: "Easy airport business"

Punti positivi: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Punti negativi: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Punti positivi: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Punti negativi: "As above"

Punti positivi: "quick boarding, responsive Airline stewardess, very polite."
Punti negativi: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Punti positivi: "The staff and crew"
Punti negativi: "Nothing"