Trova voli economici da Milano per il Cossovo

Punti positivi: "The crew was super friendly and attentive. Best in flight service I have received in a long time."
Punti negativi: "The plane doesn't have usb ports to charge the phones, and as there are no screens or anything else, make sure you bring your battery pack."

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "It was ok."
Punti negativi: "N/A."

Punti positivi: "Delay was for 30 min"

Punti positivi: "Crew were very nice and accommodating. Chocolate always appreciated!"
Punti negativi: "The passenger in front of me slammed into my knees. I am very tall. She was not but she sure got her seat back as far as possible in spite of having he bulkhead sear, so I had to be careful of my position the rest of the flight"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Crew was great. Very friendly and accommodating"
Punti negativi: "Regional jet had hard seats but adequate for 1 he flight"

Punti negativi: "We had a huge delay"

Punti positivi: "Very short flight so pretty standard."
Punti negativi: "The flight attendants and employees at the airport seemed completely miserable. I heard flight attendants telling passengers on multiple occasions that because the flight was short they couldn’t help them."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "Very friendly, without being intrusive. Responsive and happy."
Punti negativi: "The plane from Milan to Zurich was wonderful, light airy and felt like a new plane."

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti negativi: "Having no entertainment in the flight"

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Excellent"

Punti positivi: "I like service, plane..."
Punti negativi: "I have anot her flight with the same airlines. I haven't took my ticket at the same time but since it's same airlines they should be able to connect my flights. I have to go borders and took my luggage and then I checked in again. This is waste of time"

Punti positivi: "The crew , comfort"
Punti negativi: "The long delay on take off (4 hours +) in Zurich"

Punti positivi: "They sale ticket to you and good bye....! U need little halpe or questions they say don’t now.....!!!! Call airline , airline say you didn’t buy ticket from as and you go beck and for straits out same we’re in Europe ......thank bot never again think twice when you bye ticket from kayak ....."

Punti positivi: "We did not get on any flight to NY!!!!"

Punti positivi: "Everything, but the lack of entertainment, and the seats I bought were separated."
Punti negativi: "The lack of entertainment, and the seats I bought were separated."

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "The crew was amazingly kind and hospitable. The captain kept us informed continually of any changes which is something that as a passenger one really appreciates."
Punti negativi: "As always, the economy chair area are small but roomier than other airlines."

Punti positivi: "Very courteous attendants."

Punti positivi: "Seats were comfortable, food was ok."

Punti positivi: "I thought the attendants were nice and that it was an easy, relaxing flight."

Punti positivi: "Short flight and they handed out chocolate"
Punti negativi: "They announced that carry-on suitcases must be checked to accommodate a much smaller plane This only applied to those stupid enough (us) to comply"

Punti positivi: "The new plane with private screens"

Punti positivi: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."

Punti positivi: "Polite cree"
Punti negativi: "Crowded plane, long boarding and waiting to be seated"

Punti negativi: "The flight was 1:20 hours delay so it arrived at midnight to Vienna. Even they refused to accept all the cabin bags on board. Very disspointed with Swiss. I’m flying twice time a week and I never experience so frustating experience like Swiss Air"

Punti positivi: "Just another flight, nothing special."

Punti positivi: "It's swiss. everything works. always."
Punti negativi: "i didn't like leaving switzerland. but stockholm isn't so bad. gate agent can be a bit more careful when letting pre-boards on - too many people flying to scandinavia do not seem to respect boarding priority."

Punti positivi: "It was a good short flight, with good service"

Punti negativi: "See above about missed flight because of SWISS and no help or communication. Still haven't left and not happy."

Punti positivi: "The flight attendants were extremely polite . Great service i love my accommodation in Business class . Very clean , punctual, comfortable, up dates by pilot frequently. Over all a hard work TEAM of Flight Attendants. Thank You to all of them."

Punti positivi: "Once staff arrived all went well."
Punti negativi: "The flight was scheduled for about 1pm and we arrived with another connecting flight to the Athens airport at 8am as that was our only choice. No staff arrived until 11am to check people in and take baggage. We were flying business and would have liked to check in earlier and make our way through security to the business lounge but could not and had to wait for three hours. It would have been nice to have one person on duty."

Punti negativi: "Couldn't change seats online after reserving them online in advance. Headsets use proprietary connector and plug had to be held in place to get both ears to function"

Punti positivi: "We had never flown Lufthansa, or in a A380. Upstairs in economy with 2 seats on the right side, it was very quiet and felt roomy. Service was on-par with other European carriers, so quite good."

Punti positivi: "Even though the flight felt like forever, the cabin crew did such a wonderful job at making us all feel comfortable. The food selection was great and the fact that the staff was approachable was also a great plus. Will definitely fly again using Swiss air. Thank you"

Punti positivi: "crew very friendly.food excellent- thai curry vegetables, snacks. the flight arrived ahead of schedule despite slight delay. I appreciated that this was Swiss operated so no charge for skis, boots and poles."
Punti negativi: "Not sure why loading is not by aisles, seems not that efficient"

Punti negativi: "Major delay"

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti positivi: "It's fine no comment"

Punti negativi: "I had a lot damaged luggage!"

Punti positivi: "The crew was very good--attentive and helpful. The food was excellent too, as they offered regular liquid refreshments and several snacks plus a meal. The chocolate was a special treat."
Punti negativi: "My seat had been given to someone else also, and they boarded before me, so I had no seat for some time. I was told to stand in the back, which I did for a long time. Eventually I sat down on the edge of a place and a stewardess snapped at me. I've had back surgery recently, so all of this was very difficult. Finally given a seat. No internet--big drawback on overseas flights. On our trip there, one bathroom was a mess, plus out of toilet paper. Told the stewardess, and they closed it for a while--took some time for it to be attended to. The entertainment choices are VERY slim--don't know why a more extensive list of choices could not be made available."

Punti positivi: "Everything"

Punti positivi: "It was great to have timely service where the staff made sure you were comfortable and pleased with the flight. Great entertainment on board with no technical difficulties. Fantastic experience!"

Punti negativi: "I missed a collecting flight due to weather and the airline refused to rebook my flight."

"There was a 2hr delay to an 8:40 departure. SUPER irritating. Had chosen an earlier flight so that these kinds of things wouldn't happen. Breakfast was poor a croissant and a yogurt. Not enough for an adult, I've had better on other international flights."

Punti positivi: "There was nothing really special or to write home about--flight got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped.."
Punti negativi: "Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Flight was on time"
Punti negativi: "Very rude crew, I asked for water and I was told to get and help myself"

Punti positivi: "Really friendly and efficient crew."
Punti negativi: "Seats and entertainment screen."

Punti positivi: "Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together."
Punti negativi: "3 out of our 4 flights had some sort of delay."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "Did my check-in 24 hours before to make sure I would have an aisle seat ... Lufthansa changed my seat at last minute to a window seat!!! What a poor customer experience."

Punti positivi: "Good crew, comfort and timing"
Punti negativi: "I got what I expected"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Comfortable seating, good food served by this airline"
Punti negativi: "The woman seated next to me had the worst body odor ever and this was a 10 hour flight-nearly brought me to hurl. She was the mother of s flight attendant as well, and was constantly brought amenities from the first class cabin. Really not appropriate for the rest of us in premium economy"

Punti negativi: "the flight was delayed by about 30-45 minutes"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Our luggage did not arrive at our destination!!!!"

Punti positivi: "Seating is terribly tight"
Punti negativi: "A normal human sized seat."

Punti positivi: "We upgraded our flight from Frankfurt to business class--so worth it."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "It was nice trip and comfortable"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Very comfortable. All very nice."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "Cabin crew's service was excellent! Very attentive and friendly. Special diet (gluten-free) dinner was delicious. Lavatories located downstairs."
Punti negativi: "Economy seating was too tight. Not enough space or leg room."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "The food and drink were the only two enjoyable moments of this flight."
Punti negativi: "The crew in Cluj airport could not care less about getting the plane boarded and departed on time. For 20 minutes crew stood around in the airport talking to each other and using their cellphones. Finally the transport bus was loaded only to have the bus driver get out, and talk to another employee while simultaneously using his phone. No information was given for the delay and the plane was boarded at time of departure. This careless and unbothered attitude resulted in a missed connecting flight for my partner and I. We were completely unassisted by crew on the plane and ended up having to wait 24hours for our next flight home. Absolutely disgusted by the service provided from Cluj to Munich. I would seriously consider another airline before booking again with Lufthansa for this route."

Punti positivi: "Each time I travel with Lufthansa care, comfort, amd customer service are such a high priority"

Punti positivi: "Service personnel for the most part were friendly on the plane. I was happy that my luggage came with me, i've had several times in the past when it hasn't."
Punti negativi: "Some of the German women and men at the counter could be LESS serious and more polite in customer service. Delayed flight was a long time to wait."

Punti positivi: "The staff is good"
Punti negativi: "The service for a wheelchair is extremely bad"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Sandwiches seeved"
Punti negativi: "Plane was 1/2 hr late due to computer issues"

Punti positivi: "Still use silverware and provide blankets, pillows, headphones, nice clean plane"
Punti negativi: "The tv monitor had very limited options and froze about every 5 minutes. The screen was either very unresponsive or would freeze"

Punti positivi: "smooth and on time"
Punti negativi: "no charging ports on plane"

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Food service everything"
Punti negativi: "Everything was just perfect"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Staff were efficient and friendly, constantly offering juice and water."
Punti negativi: "Boarding could have been a lot better organized they need to do it the same way Lufthansa does in Los Angeles"

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "puntualità"
Punti negativi: "sul boarding elettronico su Kayak di inserire anche il gruppo di imbarco"

Punti positivi: "The seat i got was great"
Punti negativi: "There was a delay"

Punti negativi: "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."

Punti positivi: "They vere OK!"
Punti negativi: "Food and drinks!"

Punti positivi: "Seat was very comfortable. Crew was great."

Punti negativi: "To arrive on time."

Punti positivi: "Crew allowed me to change seats to get two empty seats by the window that were available."

Punti positivi: "It was all fine, a bit cramped, but otherwise fine"
Punti negativi: "I had only 40 minutes to board my connecting flight to Vienna, had to run through two sets of security gates and one immigration and a long walk - at 64, I almost didnt make it, and was the last one to board huffing and puffing!"

Punti negativi: "The Austrian airlines website is absolutely the worst and least user friendly that I've seen for an airline. I tried paying for my bags and it rejected half of the itinerary's bookings for no reason. It took a ton of clicks to get stuff done and I kept getting errors. Very limited movie selection."

Punti positivi: "Puntualità"

Punti positivi: "Flight time was quite good"
Punti negativi: "There was a 45 min departure delay and no announcements to us while waiting in the plane about it"

Punti positivi: "Crew was positively and smiling."
Punti negativi: "Flight was 44 min late. Could have been on time"

Punti positivi: "puntualità e serietà"
Punti negativi: "mangiare"

Punti positivi: "Tutto ok ottima precisione"
Punti negativi: "Io credo che è tutto ok"

Punti positivi: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Punti negativi: "It would be wonderful to have all seats the same as first class for a long distance flight."

Punti negativi: "Inside the plane everything was great and the floght atendants were very nice, however in check in I was teated very poorly"

Punti positivi: "Talmente poco che questa linea la sto scrivendo solo pet arrivare ai 50 caratteri richiesti"
Punti negativi: "Shit happens: i guasti tecnici possono accadere, è nella natura delle cose. La professionalità è sapere come gestire guasti e disagi delle persone. Ecco, Austrian semplicemente non lo sa. Il volo, già in ritardo di mezz'ora - strano - all'altezza di Graz deve rientrare a Vienna per guasto, dicono, all'aria condizionata. Ci dicono che ci daranno informazioni al gate. Può capitare, naturalmente. Solo che: - le informazioni non le danno al gate, ma allo Starbucks dell'aeroporto, senza avere aspettato e neanche avvertito tutti i passeggeri - ci dicono che nonostante i mercatini natalizi ci hanno trovato comunque un hotel, facendolo un po' pesare, mentre è loro dovere, siccome il volo è ritardato al giorno dopo. Peccato che l'hotel è a 120 km e loro non hanno trovato il bus per il trasferimento (incidentalmente, anche questo è da norma di legge un loro dovere...) - alla fine come assistenza in termini di generi di conforto commisurata alla durata del ritardo, 10 ore, il tutto si è ridotto ad una bottiglietta d'acqua e un kit toilette per il mattino. In ragione della distanza degli hotel disponibili siamo stati invitati pressantemente a passare la notte nel terminal, ma: - nessuna assistenza. Dopo i controlli di sicurezza neanche una bottiglietta d'acqua, neanche un voucher colazione, neanche qualche coperta o cuscino per dormire meglio sulle scomodissime sedie/divano. E neanche uno scusate. - nessuna reazione alla possibilità di apertura della business giunge: è chiusa e non la riapriamo per voi. Neanche per farvi dormire un po' meno peggio. - nessuna specifica informazione ai passeggeri sulla evoluzione della situazione - siamo stati abbandonati a noi stessi, in sostanza Violazioni multiple e ripetute del regolamento CE 261/2004. Ma pagheranno, eh, se pagheranno..."

Punti positivi: "In particolare, nulla. Posti piuttosto stretti, tempi lunghi di imbarco, personale cortese ma nulla di più"
Punti negativi: "Comfort? Una bottiglietta di acqua naturale da 25 cc. Giusto per non potere dire che non hanno dato nulla. Volo brevissimo, cmq in ritardo di mezz'ora, imbarco confusionario. C'è stato poco da salvare."

Punti negativi: "Ritardo da piu di un ora con avviso solo parziale del ritardo"

Punti negativi: "È la stessa Lufthansa che decide i voli ed i loro collegamenti. Se non sono in grado di garantire un volo dovrebbero rivedere gli orari."

Punti positivi: "Good service overall, the ground crew was very helpful and friendly"

Punti negativi: "It was pretty cold on the plane, Entertainment , was not current on the movies selection."

Punti positivi: "This is always a pleasant airline to travel with."
Punti negativi: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."

Punti positivi: "Friendly flight attendants."
Punti negativi: "Lost baggage is never good."

Punti negativi: "KAYAK or Austrian cancelled my ticket. KAYAK officials didn’t show any readiness to do anything about a ticket that was purchased and paid for. KAYAK system is still sending me questions how was my trip! Ironically? Additionally, I had to book another ticket to get close to my destination, book a midnight Taxi to another country."

Punti positivi: "I liked that the plane eventually came..."
Punti negativi: "That the plane was an hour late..."

Punti positivi: "Staff was friendly, flight was on time"
Punti negativi: "No snacks on flight of 12h 20min?! I was offered the appetizer (pretzel or biscuit - both of 14gr of product inside). This is unacceptable - overseas flights have to have some snacks No eye mask or ear plugs, nor socks for economy class Outdated entertainment"

Punti negativi: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"

Punti positivi: "volo cancellato dirottato con swiss via Zurigo."

Punti positivi: "Everything was at the good level. Professional people to work with."
Punti negativi: "Not enough room for overhead bags. Had to put mine in the front of the plane while I sat at the back of the plane. What I really didn't like is that I called Kayak to include my Global Entry number on my boarding pass. They said it would be there and when I printed it, it wasn't. So coming back into the states and thru customs took waaay longer than it should have with those chaotic and ridiculously long lines. I didn't bring my Global Pass card with me and will from now on!"

Punti positivi: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Punti negativi: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"

Punti positivi: "We had a friendly conversation about our travels. The lady explained the entire baggage process clearly. The security folks were equally friendly. Just a real nice experience at the Lugano airport."
Punti negativi: "Not one thong!"

Punti negativi: "Anche oggi 20 minuti di ritardo"

Punti positivi: "Le hostess fantastiche"
Punti negativi: "Il ritardo di 1 ora"

Punti negativi: "A poor choice of video/film/documentaries. Limited and uninteresting."

Punti positivi: "The air crew service"
Punti negativi: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."

Punti positivi: "Boarding process quick and on time."
Punti negativi: "no entertainment to rate."

Punti negativi: "Service"

Punti positivi: "Great experience, friendly crew!"

Punti positivi: "People at the desk didn't know or don't wanna say much why we have no plane"
Punti negativi: "I arrived at Vienna on time but to Skopje we had no plans and we hade to wait till 13:40 to board"

Punti positivi: "Despite airport issues, we took off quickly and all went well. No complaints"
Punti negativi: "No problems."

Punti positivi: "The seat spacing was fair -- I'm 185 cm (6' 1") and I could sit normally. The crew were friendly and rather competent. The food was adequate. We were given several rounds of drinks, which is beyond what usually comes with budget travel."
Punti negativi: "There was no entertainment except for a magazine; the food was not very sophisticated. I'm OK with both."

Punti positivi: "Everything was going to at"
Punti negativi: "Nothing"

Punti positivi: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."

Punti positivi: "they asked me if I wanted an upgrade to business class - nice"
Punti negativi: "they left all the lights on in the plane - difficult to sleep at night. Never had this happen before. Another lady from N.J., originally from SLovakia and going to Kosice for a visit complained about the same thing. SHe was worn out and so am I."

Punti positivi: "la pulizia degli aerei, la cortesia del personale di bordo."
Punti negativi: "i prezzi sono alti."

Punti positivi: "Emergency exit row leg room. Good stuff."
Punti negativi: "Flight time, slightly delayed departure."

Punti positivi: "Nice staff. efficient."

Punti positivi: "My waffle and coffee"
Punti negativi: "Very small seats with hardly any legroom. Flight delayed 2 hours. Nasty attendant told me my bag was too big for overhead compartment. It wasn't."

Punti positivi: "Was on partner airline Austrian Air. Very good service."
Punti negativi: "At Vienna gate G31 it was difficult to hear announcements."

"Mi è piaciuta molto, l’attenzione veramente dettagliata…dal saluto 🖖 iniziale,alla cortesia nel rispondere ad ogni necessità. Controlli supervisionari e gentilezza strabiliante"

Punti negativi: "Puntualità"

Punti negativi: "Volo in ritardo, gente ammassata al gate, informazioni all'ultimo momento"

Punti negativi: "Poco spazio per i bagagli, e tassativamente permesso un solo pezzo,neanche una borsetta personalein più"

Punti positivi: "Confort classico EasyJet confermato"
Punti negativi: "Prenotato e pagato il posto 6 dopo lo speedy boarding ho trovato posto nella cappelliera 20 con uscita solo anteriore. Veramente un pessimo servizio"

Punti negativi: "There is no space for legs. The food quality is poor. No entertainment at all"

Punti negativi: "Too long standing around for boarding as the plane was delayed and needed cleaning"

Punti positivi: "Very kind and helpful crew"
Punti negativi: "Boarding process with a wheel chair passenger should be better organized"

Punti negativi: "One hour late + operates by an Estonian company"

Punti negativi: "Departure time"

Punti negativi: "5 hour of delay!!!! For the second time in the same flight"

Punti positivi: "The crew on the plane handled the difficulties of a passenger well."
Punti negativi: "The repeated delays and mix up with seats which then led to an irate passenger who made ALL of us miserable. She was moved next to my daughters and took her anger out on them by yelling and demanding things most of the flight."

Punti positivi: "Fast boarding"
Punti negativi: "Nothing"

Punti positivi: "The crew was very nice. All smiles"
Punti negativi: "We give our tickets to board and they tell us we have to put our purse backpack in our suitcase. Why? Really we are boarding. Of course it didn’t fit so we are charged 60 euros!! Per bag !! There are five of us so 300 euros. It’s no better than extortion. Then we pay and give our tickets and wait."

Punti positivi: "The crew very unpolite My reservation was for me and my husband and the gave us separated seats"
Punti negativi: "Quality of service Long lines Very caotic Terrible experience"

Punti positivi: "Personale molto cortese, comfort più che accettabile (considerando che sono alto 190)."
Punti negativi: "Nella tariffa standard se permettessero almeno uno zainetto , oltre al bagaglio a mano, sarebbe perfetto il servizio"

Punti positivi: "Isle seat in 2nd row after I paid to carry on a small duffle bag. Only one item allowed."
Punti negativi: "Everything about flying and good customer service: at check-in, in-flight service, near on-time flight. (flight was over 45 mins late, difficult for those with connecting flights)"

Punti negativi: "Bad leg room, loud guests, bad boarding process."

Punti positivi: "on time flight, check in and boarding are good. Handsfree option let you carry on a under seat bag"
Punti negativi: "seat too tight even for person not big"

Punti positivi: "Personale ok"
Punti negativi: "Non ho apprezzato il fatto che sul bus a Malpensa non ci fosse un divisorio per I Priority boarding. C’era un pullman unico. Quando sono salito su aereo le cappelliere erano gia piene e ho dovuto mettere il mio bagaglio a mano piuttosto in fondo rispetto al mio posto (1C)."

Punti negativi: "Check-in was poor. It got stuck after 80 people that could not proceed to board the plane and occupied the hallway. Everyone was standing for 30 minutes without any information about the reason for the delay in boarding whatsoever."

Punti negativi: "When the flight is delayed by five hours, some information would have been welcome, as would a complimentary drink. We received neither. Then when we did fly, there was hardly any food on board."

Punti positivi: "volo in orario"
Punti negativi: "Ho dovuto mettere il mio bagaglio a mano non sopra di me ma due posto dietro, e salivo con easyjet plus tra i primi..."

Punti negativi: "Too many delays with a lot of miss information"

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti negativi: "Flight delayed by 73 minutes for take-off"

Punti negativi: "Imbarco e sbarco sotto la pioggia. Ritardo in partenza e all'arrivo."

Punti positivi: "Respectful pilot and cabin crew, flight was all in all very smooth and no inconvenience"

Punti positivi: "Personale ok."
Punti negativi: "Pulizia aereo. Imbarco caotico, poco spazio, lunga attesa."

Punti positivi: "Si"
Punti negativi: "Era un po' in ritardo"

Punti positivi: "Puntualità"
Punti negativi: "Cena a bordo"

Punti positivi: "Imbarco veloce ed arrivo in anticipo"

Punti positivi: "We Arrived over two hours early waited in the line designated for 45 minutes then told to get in a different line which was slow. Then when we got to the sweet gal at the desk she told us that we couldn’t bring a personal item on in addition to our carry on luggage. We travel a lot and have never seen that. We had to pay $250 to check our roller bags so that we could bring a purse or book bag."
Punti negativi: "We will seriously think of a different air line"

Punti positivi: "The crew were lovely and took care of us."
Punti negativi: "The delay was over an hour and we just sat on the plane."

Punti positivi: "Precisione, ordine, comodità."
Punti negativi: "Molto tempo in piedi nel corridoio dopo il gate ad aspettare. Potevamo restare seduti comodamente ma per il resto viaggio buono."

Punti negativi: "Easyjet - so we had to wait at the gate for no discernible reason - as usual, and annoying to stand in a queue past the boarding gate for 25 min before getting out to board the plane standing 50m away. Vegan option advertised on the on-board Bistro menu and ordered and paid - but then turned over the box to see ingredients and it wasn't vegan. Ridiculous service EasyJet."

Punti negativi: "5 ore di ritardo"

Punti positivi: "Tutto organizzato bene."

Punti positivi: "I don't recall liking much of anything."
Punti negativi: "The dispassion & lack of hospitality by the staff. The lack of process & order of queing to check in. The lack of leadership & ownership of taking care of customers. The livestock-like movement of checking in...standing & waiting on the bus to proceed toward the plane. The standing & waiting on the bus to deboard the bus to board the plane. The standing & waiting on the bus to wait for the bus to proceed to the terminal after landing. The standing & waiting on the bus to deboard the bus to proceed to baggage claim. The extra long wait to receive the luggage at baggage claim. The leadership of the company needs to either decide to fix this or find other work. Everything stated above is a reflection of leadership not taking ownership."

Punti positivi: "Niente"
Punti negativi: "Ho dovuto imbarcare il bagaglio e penso non ci sia cosa più sgradevole se fai scali!!! Orrendo che esistano ancora questi limiti!!!"

Punti negativi: "La cortesia è puntualita"

Punti positivi: "Partenza in pesante ritardo"

Punti positivi: "The flight was almost on time."
Punti negativi: "We did not like having to pay an extra 16 euros per person for carry on. Other planes allow a carry-on and a personal item. Did not appreciate this last minute extra charge. This should all have been explained when we purchased our tickets. I probably would not fly on EasyJet again for this reason."

Punti negativi: "posti troppo strtti"

Punti negativi: "Siamo partiti con 40 minuti di ritardo"

Punti positivi: "Purtroppo nulla."
Punti negativi: "L’attesa all’imbarco, l’eccessiva per non dire esagerata erogazione dell’aria condizionata sia al gate che all’interno dell’aereo, la freddezza del personale di bordo ed il ritardo del volo di quasi mezz’ora."

Punti negativi: "I was rudely asked to put the trolley in the devise to verify it fits the size regulations. It did fit and then because of the delay, I was forced to check the trolley into the belly of the plane rather than into the overhead as there was no room for it on board. This was an unnecessary inconvenience as everything in the trolley was necessary for the flight."

Punti negativi: "Website doesn't work properly, 6 hr. wait for online chat, phone help that got things wrong, herded like cattle into ever smaller, airless waiting areas, left 30 min. late and arrived an hr. late on a 2 hr. flight."

Punti positivi: "Il personale è stato amichevole e professionale"
Punti negativi: "2 ore e mezza di ritardo per un volo di 1 ora. Ritardo annunciato ogni 20 minuti. Vergognosi"

Punti negativi: "We were delayed 5 hours, we arrived at 2pm and left Milan at 10.30pm! In total we waited 8 hours."

"Ritardo ingiustificato di 1:40h"

"Sempre in ritardo di 2 ore. Scandaloso"

"Sempre in ritardo."

"Pessimi per quanto riguarda il ceckin. Non mi è stato possibile fare il ceckin online perché siamo all’ndata che al ritorno mi dava un errore dovuta al loro sito e mi hanno fatto pagare 41,50 per il ceckin in aeroporto a Malpensa.Gia all’andata avevo inviato un’email di reclamo ma non c’è stata risposta! Penosi!! Peggio della Ryan Air! In futuro eviterò Wizz Air!!!"

"I voli sono sempre in ritardo."

"quasi 2 ore di ritardo!"

Punti positivi: "la cortesia e dissponibilitta del personale ,e orario preciso"

Punti positivi: "- the food trays of seats of the plane are in such a way that you can lay your head on them and sleep. It’s really the most comfortable of all Continental flights I’ve experienced."
Punti negativi: "- on board WiFi -"

Punti positivi: "The food options were amazing and the wine was very nice!"

Punti positivi: "The crew was very professional and I cannot complain about that."
Punti negativi: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."

Punti positivi: "personale cordiale, posti piccoli e non molto comodi."

Punti positivi: "Prices on in flight purchases"
Punti negativi: "Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed..."

Punti positivi: "The seat not so comfortable but good"

Punti positivi: "Friendly crew"
Punti negativi: "Long check-in lines Seats uncomfortable"

Punti negativi: "Delay on departure and no bus at arrival"

Punti positivi: "Il volo ha avuto 3 ore di ritardo!"
Punti negativi: "La comunicazione relativa al ritardo"

Punti negativi: "Both flues were really delay really disappointed"

Punti positivi: "Imbarco e sbarco collegati direttamente all'aerostazione. Personale sorridente e gentile. Tempi rispettati. Posti comodi."

Punti positivi: "Le hostess"

Punti positivi: "The crew was so helpful and nice"
Punti negativi: "I was happy with everything"

Punti negativi: "LA PUNTUALITA'"

Punti positivi: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Punti negativi: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."

Punti negativi: "puntualità"

Punti positivi: "Il prezzo"
Punti negativi: "Ritardo di un’ora alla partenza e di un’ora circa al nastro bagagli"

Punti positivi: "Interni dell'aereo, atterraggio e gentilezza del personale"
Punti negativi: "Il ritardo di mezz'ora della partenza"

Punti positivi: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Punti negativi: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."

Punti positivi: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Punti negativi: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."

Punti positivi: "Entrambi i voli hanno registrato un forte ritardo,quello di ritorno addirittura di 2 ore."

Punti positivi: "The price"
Punti negativi: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."

Punti positivi: "Smooth flight"
Punti negativi: "No terminal connection"

Punti negativi: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."

Punti positivi: "Staff was nice and felt bad for their company’s policy."
Punti negativi: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."

Punti positivi: "La semplicità è velocità di imbarco"
Punti negativi: "Ritardo di oltre un'ora per il mio volo LTN-BRI"

Punti negativi: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"

Punti negativi: "Già alle 10.45 stamane si sapeva che il volo avrebbe avuto 3 ore di ritardo e nemmeno un mail/sms per informare in anticipo del ritardo"

Punti negativi: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."

Punti positivi: "Nothing!"
Punti negativi: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"

Punti positivi: "Viaggio spesso con Wizz e devo dire che rispetto ad altre low cost il servizio è davvero ottimo."

Punti positivi: "Price"
Punti negativi: "-Crew were very rude, check in crew and flight attendants -Luggage and checking in fees not advertised enough. Too many people getting their money stolen by Wizz Air. - Boarding extremely chaotic and not organized."

Punti positivi: "Comfortable seats. I chose premium price so no issues at check-in. Staff was fantastic! This was my first WIZZ Air flight. It will not be my last!"
Punti negativi: "Boarding did not provide order as everyone crowded to the front. Needs better lines."

Punti negativi: "Lost our baggage, took a day to get it. Paying to sit next to your travel partner is ridiculous."

Punti positivi: "was on time"

Punti negativi: "The approach of you, all together, should improve, be friendly, more can do attitude...Was not good at all, think to fly again with Wizz or NOT!"

Punti positivi: "Cabin Crew and Pilot did their best"
Punti negativi: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"

Punti negativi: "When I went to check in an hour before my flight, Wizz charged me and many other passengers an unexpected 40 euro fee. They claimed the fee was for checking in in person---and then they also claimed it was too late to check in online. There is no information in my flight confirmation from Flightnetwork.com, which i purchased on kayak, indiciating that such a fee would be charged. Many other passengers had the same experience."

Punti positivi: "Personnel that speaks good English"

Punti negativi: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"

Punti positivi: "Arrived only slightly delayed"
Punti negativi: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"

Punti negativi: "IL RITARDO DI UN ORA È NESSUNA INFORMAZIONE IN MERITO"

Punti negativi: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"