Trova offerte per voli da Milano Bergamo Orio al Serio a Roma-Fiumicino (BGY - FCO)

Punti negativi: Meals

Punti negativi: It was delayed by 4 hours

Punti positivi: Niente

Punti negativi: Tutto dal servizio al modo di trattare i clienti fini a la trasparenza

Punti positivi: Cheap fares and direct flight

Punti negativi: Entertainment very poor. Would recommend a kruger selection of movies and preferably to be available to watch once we are on the plane waiting for take off. Economy class space limited .

Punti positivi: Rapidità nell'imbarco

Punti negativi: Rapporto con la clientela

Punti positivi: The original price

Punti negativi: I booked my flight on the 5th of July, an email was sent to me stating that the boarding pass will be sent within 4 hours, it wasn't sent to me. I tried checking in on the website, it gave me an error message that online checkin ended on the 4th of July. when i went to the airport, they asked me to pay a checkin fee, and when I told the staff member about my issue she said she needed proof, I couldn't pull mu email out at that moment to show her and the flight was almost there. so i paid €55. I would appreciate a refund

Punti positivi: Meticolosamente attenti nel fornire una esperienza piacevole

Punti negativi: I tempi di imbarco

Punti positivi: Nessun ritardo

Punti negativi: Rapporto con i clienti

Punti positivi: All was well but missed my bag and one opened

Punti negativi: Missed my baggage and one was opened and wrapping removed

Punti negativi: Smarrito bagaglio

Punti positivi: Cordiale, professionale e disponibile ad accontentare ogni richiesta del passeggero

Punti negativi: Wi-Fi a bordo

Punti positivi: Nothing

Punti negativi: There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more.

Punti positivi: Entrambi i voli hanno registrato un forte ritardo,quello di ritorno addirittura di 2 ore.

Punti negativi: 2 hrs late and we missed all our following connections as a result.

Punti negativi: 1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered.

Punti positivi: On time departure

Punti negativi: We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic.

Punti positivi: The crew was great

Punti negativi: Flight was delayed 30 minutes at least Seats very uncomfortable No water offered only drinks for purchase

Punti positivi: Delayed

Punti negativi: Carcassonne is a tiny airport, be aware there are only vending machines after security, and not much seating. Announcements difficult to hear. Flight was fine, usual Ryanair.

Punti positivi: Nothing

Punti negativi: Everything - offering help to people, don't be overly close minded

Punti negativi: The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle

Punti negativi: Um avião velho, com estrurura ultrapassada de entretenimento poderia ao menos ter uma comida um pouco mais adequada e espaço para as pernas compatível com as aeronaves atuais.

Punti negativi: Posti troppo stretti

Punti positivi: Very uncomfortable seats, entertainment system was outdated, airplane was shabby and the main meal was horrible.

Punti negativi: It is obvious that the airline has not invested funds to keep up and it shows. I will avoid flying Alitalia in the future.

Punti positivi: I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset.

Punti negativi: The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!

Punti positivi: We landed safely in Toronto

Punti negativi: In this 10 hr flight cabin crew came down the aisle only twice to offer refreshments. There should have been offers of at the least water or juice more than twice on this length of fight. I was disappointed that there were no hot drink e.g. coffee or tea offered at any time, not even with the meal, but this was certainly the least of our disappointments. Only once on this flight did I see a cabin crew member smile. Don't know why, but they were a most unhappy crew that day and this was conveyed to the passengers. I find this hard to believe, and perhaps both my husband and I fell asleep for the few minutes this would have taken, but neither one of us saw a crew member check for seatbelts and seat position before landing in TO. Boarding gate wasn't announced until an hour before boarding, which on an international flight from a large airport was a little stressful, but I am assuming there was a good reason for this.

Punti positivi: I don't think I say anything I liked.

Punti negativi: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Punti positivi: The staff was kind and helpful. The business class was good and the updrafts was really worth it

Punti negativi: Entertainment was poor .

Punti positivi: Amazing crew helped us check in our luggage at a reduced rate.

Punti negativi: More inter European connections at more competitive price

Punti positivi: I like that even though the flight was delayed they managed to board all passengers and get things going quickly for departure.

Punti negativi: Upon arriving to Rome, the time taken to land, actually getting off the plane and into the airport takes a very long time. Not much time to get to your connecting flight. Make sure you have at least 1.5 or 2 hr minimum layover time when booking connecting flights from Rome.

Punti positivi: Veloce imbarco, veloce lo sbarco, veloce ritiro bagagli. In meno di due ore dal check in all’uscita dall’areoporto di Pisa.

Punti positivi: Volo Londra Roma, aeromobili con ancora sufficiente spazio davanti anche nei posti normali (io alto 1.90) e cintura comoda che non resto soffocato (io peso 140 kg). Personale gentile e almeno un piccolo snack e acqua. Chi si lamenta di Alitalia, voli prima con altre compagnia di bandiera (BA o KLM).

Punti negativi: Seating, food, entertainment, communication and comfort

Punti positivi: All good..

Punti positivi: good onboard service

Punti negativi: the business class wasnt really so good to my expectation.

Punti positivi: the flight was on time

Punti negativi: for sure the seats, the screens and bathrooms. the plane was so old!

Punti positivi: La semplicità è velocità di imbarco

Punti negativi: Ritardo di oltre un'ora per il mio volo LTN-BRI

Punti positivi: The crew was really nice

Punti negativi: They are not organized. This company doesn’t have a transparent policy. Because I didn’t checked in on time I had to pay 35 euros. I was there 2 1/2 hours early and I almost missed the flight. I’m extremely upset

Punti positivi: Good airport . Punctual flight .

Punti positivi: Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier.

Punti negativi: Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats.

Punti positivi: the flight was on time

Punti negativi: for sure the seats, the screens and the bathrooms. the plane was soooo old!

Punti positivi: Good service

Punti negativi: Disorganized confusing boarding process, tight seats in coach.

Punti positivi: Niente

Punti negativi: Tutto

Punti negativi: Una singola persona per il check in bagagli

Punti positivi: Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier.

Punti negativi: Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats.

Punti positivi: I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!

Punti negativi: That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information.

Punti negativi: Was delayed

Punti negativi: No air conditioned 2 hours late Poor ground service

Punti positivi: Tutto ottimo personale è una gentilezza que se vedi poco in le compagnie aeree

Punti positivi: the flight was on time

Punti negativi: for sure the seats, the screens and the bathrooms. the plane was soooo old!

Punti negativi: Flight was delayed. People/staff was not that friendly. I considered switching flight times, but the options were limited and it would have required me to purchase a new ticket. The fair was relatively inexpensive, but did not include checked bag and in the end was more expensive than other carrier options.

Punti positivi: nulla

Punti negativi: ritardo volo di quasi un'ora

Punti negativi: The USB chargers in my seat didn’t work, the coffee machine wasn’t working & boarding was a shambles. Took forever

Punti negativi: Did not get to this flight due to cancellation from the initial flight

Punti negativi: They asked me to store my suitcase in an overhead bin at the front of the plane as they had run out of space so I complied. When it was time to disembark, someone had stolen my suitcase. I have not located it since and the customer service from Vueling is horrendous - they keep running me around to different departments and sending automated responses, refusing to answer my questions.

Punti negativi: Da anni lo sciopero ha un'importanza sociale; si sciopera per creare disagio e quello che hanno indetto i piloti Vueling ha creato il massimo del disagio. Bene notare che non è con loro che bisogna prendersela, ma con la compagnia che si è rifiutata di avvertire il ritardo di 4 ore e che ha fatto stare centinaia di passeggeri ad aspettare di capire se e quando saremo rientrati. Lo sciopero deve creare disagio soprattutto a una società, non a dei cittadini. Considerando che alla parola "rimborso" nessuno del personale Vueling ha saputo rispondere, mi chiedo: la prossima volta scioperiamo noi per creare disagio ai piloti? Ovviamente scherzo, ma ogni volta che viaggio con vueling succede qualcosa.

Punti negativi: The A330 really needs a makeover... Other airlines offer a better service in Business class

Punti positivi: Puntualità, siamo partiti in tempo e arrivati a destinazione addirittura con 25 minuti in anticipo, un vero record. Check in veloce.

Punti negativi: Manca in assoluto la cordialità e simpatia al counter, le signorine sono stressate e scorbutiche, ci domandiamo se forse le condizioni di lavoro siano peggiorate per loro, non troviamo un'altra spiegazione. A bordo dell'aereo tutto quello che riguarda l'intrattenimento, video film, air show , musica assolutamente scadente, parlo della tratta Roma Sao Paulo, vecchi aerei datati con le apparecchiature e schermi vecchissimi e addirittura mal funzionanti. Il cibo un altra pecca, con tutto rispetto ,ma forse si mangia meglio alla mensa della Caritas. Nota dolente, finito il pranzo manco il caffe ci hanno offerto nonostante il sacchettino con il cucchiaino e zucchero fosse presente. Come detto prima la maggior parte della crew sono altezzosi e depressi. Il comandante parlò al decollo e non si è più sentito dopo un viaggio durato 12 ore, tratta fatta di giorno quindi una parolina la poteva sprecare durante la traversia, che ne so il tempo, il volo, turbolenze ecc.

Punti positivi: Il ritardo dalle 21.45 alle 2.30, 4.45 ore per motivi tecnici: una sofferenza anche se avevo la business ed hanno tenuto aperta la Sala Alitalia fino al nostro imbarco. Cibo ovviamente non provato, perché non era il caso di cenare alle quattro di notte. Confort buono, in Magnifica. Personale praticamente inesistente: hanno offerto un frizzantino o un succo subito dopo l’imbarco, hanno chiesto se qualcuno voleva mangiar qualcosa e poi sono scomparsi per 10 ore. Nessuno chiede ai passeggeri se vogliono qualcosa: dove sono aperitivi, snack durante tutto il viaggio, liquori che Alitalia sbandiera ?

Punti positivi: Veloce imbarco, veloce lo sbarco, veloce ritiro bagagli. In meno di due ore dal check in all’uscita dall’areoporto di Pisa.