They want to charge 250 euros for an extra bag and made my sister miss her flight.
Punti positivi: "nothing"
Punti negativi: "It’s stupid Airlines. He give me brooding pass and make security check everything at final he didn’t make me fly to London because they sey u need transit visa. Why not they inform early so I can get online visa. And airlines don’t help anything finally i buy new tkt by myself ....."
Punti positivi: "Crew amazing .. seats not comfortable"
Punti negativi: "Delayed boarding .."
Punti negativi: "Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company."
Punti positivi: "Punctuality"
Punti negativi: "Comfort and food"
Punti negativi: "The set it was so bad"
Punti positivi: "There’s a decent amount of room for a budget carrier. No nickel and dime charges like some similar carriers."
Punti negativi: "Seats don’t lean back and felt tight width wise. Lots of busses involved."
Punti positivi: "Free cup of ice."
Punti negativi: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."
Punti positivi: "The flight was on time and pilots provided on time updates."
Punti negativi: "Check-in took 45 minutes. Some passengers cut into the front of the line and airline employees did not do anything about it."
Punti negativi: "seats are not comfortable at all"
Punti positivi: "I arrived alive!"
Punti negativi: "Service was poor, plane was hot, not my best flight experience by far"
Punti negativi: "The flight times and layovers, especially the 10 hours in Istanbul airport. Buying your food on the plane was way over priced for what you get, and the quality. There was not enough change in the variety posted currency of the menu."
Punti negativi: "Nothing"
Punti negativi: "Pegasus cannot fly without a dalay of at least 1 hour !!!"
Punti positivi: "Ontime departure and arrival. Friendly crew. Comfortable."
Punti negativi: "Not the fault of the airline but I travel a lot and I've never seen so many rude passengers."
Punti positivi: "The price"
Punti negativi: "The mass"
Punti positivi: "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more and not fly with them"
Punti negativi: "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"
Punti positivi: "The worst airport ever"
Punti negativi: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"
Punti positivi: "The price"
Punti negativi: "No one smiles or tries to help, the Baggage weighing is farcical as people get on in Turkey with three hand luggage’s. Flight was late, no explanation and no apology. Pre flight safety and general announcements are made as fast as possible. Unintelligible"
Punti positivi: "The fares are cheap and they charge for luggage. Check-in was smooth, boarding was as well, and the crew was smiling just a bit. But then that's the Turkish attitude I have noticed all these years. Not bad over all. My luggage made it all the way to my destination with no problems, even though there was a connection flight."
Punti negativi: "The seats did not recline which makes it a little difficult to relax if the flight is longer than two hours. No entertainment and no food served (not even water) unless you pre-order or purchase it in flight."
Punti positivi: "nothing"
Punti negativi: "delay, onboard service"
Punti positivi: "Poltrone non reclinabili"
Punti negativi: "Gli annunci."
Punti positivi: "Puntuale"
Punti negativi: "Sabiha Gockcen: caos e disordine. Percorsi lunghi e labirintici"
Punti positivi: "Puntualità"
Punti positivi: "I got to my destination safely"
Punti negativi: "No free drinking water considering it wasn't really that cheap of a flight to say it budget airline"
Punti negativi: "Almost one hour delay to board and take off!!!"
Punti positivi: "good crew."
Punti negativi: "very not comfortable chairs"
Punti positivi: "Crew was nice Price was good Food was good but expensive"
Punti negativi: "Beverage was not there not even soft drink or water Boarding was not okay it took us 10 minuets standing in airplane shuttle to Big long lan to reach boarding desk Expensive food to buy"
Punti negativi: "Crew members are very rude"
Punti negativi: "Late boarding for unknown reason."
Punti positivi: "Easy check-in and boarding."
Punti negativi: "I've never seen so many young children on a plane. There must have been one child for every one adult. Worst of all, their parents didn't even attempt to make them behave themselves. And the crew just let the kids run up and down the aisles and climb on seats. What ever happened to "please remain seated with your seat belts fastened"? Additionally, when I checked in, I asked for a window seat, the agent nodded, and when I got on the plane I found I was stuck in a middle seat. It was the longest two hours of my life."
Punti negativi: "Every service bad"
Punti negativi: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"
Punti positivi: "As long as they are reverting a cheap ticket then the service is good"
Punti positivi: "Arrived 30 mins earlier"
Punti negativi: "Nothing to dislike"
Punti negativi: "The boarding staff not helpful at all for bags and for the seats. The crew was very bad talking she was very bad. The meals were not as expected.. Very poor trip. It is different at all of the going trip!"
Punti positivi: "The seats were not too tight and the food is not extensively expensive"
Punti negativi: "No Internet access at Istanbul airport which isahugh issue nowadays!"
Punti positivi: "The crew at the airport was incompetant. The service was appalling. I had to wait for over 30 minutes for bag drop off . I was very dissapointed. Also boarding was quite late and pushy"
Punti positivi: "Good price, times of flights worked for what I wanted"
Punti negativi: "Transfer between flights was on a short timescale and I received several warnings from pegasus about delays at the airport, because of this I purchased a fast track via their site. This was a total waste of money as there was only one Peterson dealing with fast track and long queues, this meant that ordinary queue was dealt with faster."
Punti positivi: "Reasonable for the price paid"
Punti negativi: "It is impossible to get an invoice. I have sent emails to all available addresses but I've get nothing till today."
Punti negativi: "Miserable experience. This was flight was diverted to Kuwait due to weather. We were told we would be taking off a few hours later. Then we were told that we would be given a hotel room for the night in Kuwait. In the end, we all just waited around in the Kuwait airport for hours without any assistance from any airline representatives. I wound up having to book another flight, as the Pegasus delay was 13 hours (even though other flights were departing to Bahrain much earlier)."
Punti positivi: "Nothing"
Punti negativi: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."
Punti positivi: "generally the boarding and crew were acceptable."
Punti negativi: "A week before my flight, the flight changed and I was emailed. It had me arriving in Istanbul 2 hours later. They essentially changed my flight to another flight. And then Pegasus Plus frequent flyer never recognizes my PNR number when I try to get credit for my flights. I have flown 6 segments with them and none of the flights are recognized. When I try to do live chat, it only accept Turkish language. I am very disappointed in this airline's pre and post flight services."
Punti positivi: "Seating is comfortable enough with sufficient leg space."
Punti negativi: "As there is no entertainment nor food served on board the grade has to be the minimum score. Precisely that there is no entertainment system."
Punti positivi: "It didn't crash."
Punti negativi: "Oh, boy. First, this flight was super late and they wouldn't admit it. I went to the gate at boarding time, and the staff rudely pushed me away, saying I misunderstood the gate number. I double checked, and no, that was indeed the right gate. This lasted until the airport announced the final boarding call for my flight, and people started lining up.Then the staff had to admit that this was the right gate and the plane was just late. We didn't start boarding until way after the announced time (which they didn't bother to update on the screen until it passed. Extraordinarily disorganized. Second, the flight crew was loud and kept the lights turned way up on an overnight flight. Everyone around me was trying to sleep, and they were woken up by the crew yelling "DO YOU WANT COFFEE?" 5 rows away. Even when they finally dimmed the lights 3 hours into the flight, they kept the Tv's on, so the flashing advertisements prevented me from sleeping restfully. Third, you have to pay for coffee and tea. Who does this? They also begin their flight with loud, obnoxious music that jolts everyone awake (see above for this being an overnight flight). Overall, only choose this airline if you're okay with being kept forcibly awake and you don't mind the flight being late. Oh, and you have 2 euros to pay for simple tea."
Punti positivi: "anything"
Punti negativi: "everything"
Punti positivi: "The crew from the Paris to Istanbul flight rushed us to the Beirut flight so that we made it on time."
Punti negativi: "All food is for purchase. No in-flight entertainment."