Trova offerte per voli da Milano Bergamo Orio al Serio a Amsterdam (BGY - AMS)

Punti positivi: I ordered a flight and a suitcase through the kayak website. I arrived at the airport saying that I had not ordered it. They take a high price at an airport on a suitcase

Punti positivi: Friendly hostesses smooth flight

Punti negativi: Why doesn’t business class get to board first ? Bus was too crowded and was mobbed with people pushing

Punti negativi: they want to take extra money because i had a small bag from Duty free!!!!

Punti positivi: Flight attendants were fast and polite and helpful, more room for feet than other airlines, free meals. Sandwich was good, dinner so so.

Punti negativi: Flight delayed boarding by one hour (not weather related).

Punti positivi: Flight was on time.

Punti negativi: They weren’t any chargers there

Punti negativi: Bad airline

Punti positivi: The staff is horrible, rude and treats clients in a condescending manner and unfairly. Their policies change every two seconds.

Punti negativi: Shutting down this airline

Punti positivi: So if you exceed 10KG by 100grams they will charge you as separate luggage. In my case I was 1 KG more so I paid 66 Eurosbor I won't board. Which was 20 minutes before take off. So I paid.

Punti positivi: The price what good, and 2 free checked bags.

Punti negativi: They checked every piece of hand luggage and declined ppl even when there luggage was small enough just because they had no room on the plane, and charged then $80. No leg room, One flight no outlet

Punti negativi: They weren’t any chargers there

Punti positivi: We will never again fly ukraine air. Terrible customer service, quality, organization. We are overall extremely unsatisfied with this company and will never ever book them again. I will be writing a report to their customer service department. You should stop offering flights from this airline. The worst most negative customer service experience ever.

Punti negativi: Please see what was written above. There was nothing good about this flight.

Punti negativi: The plane was very tight

Punti positivi: Flight was fine. No complaints there.

Punti negativi: I was slapped with a payment for baggage without knowing about it. I had gotten round trip tickets through kayak and for some reason one trip was allowed baggage but trip back was not. Tried to work it out but somehow kayak booked me for a round trip with bags going out but no bags coming in.

Punti positivi: On time

Punti negativi: It's harassing a student International passenger at the boarding gate just for a small size bag . They did not allow to take the bag or pay cash or even debit card. she is student and does not have credit card,had to throw the bag and take goods in poly bag . It's ridiculous frustrating & adamant

Punti positivi: Friendly hostesses smooth flight

Punti negativi: Why doesn’t business class get to board first ? Bus was too crowded and was mobbed with people pushing

Punti positivi: Pleasant flight

Punti negativi: Could not understand the English announcements. Need better audio quality or better grasp of English without foreign accent. Would have appreciated complimentary coffee and tea.

Punti negativi: Boarding failed, everyone had to wait in a bus for 20min with -8 below zero temperature outside. The bus was standing with the doors open, the boarding crew did not provide any reason of that, the flight was late.

Punti positivi: The service quality and client treatment of Ukranian Intl Air has improved a lot compared to my last trip with them.

Punti positivi: The price was great, the flight was comfortable, crew was very friendly.

Punti negativi: The airport check-in was probably the most chaotic I've ever experienced anywhere, but the people - travelers and staff - were all very nice.

Punti negativi: Lack of legspace

Punti positivi: Crew very professional and provided a friendly and helpful service. Aircraft was clean and tidy. Food was to an OK standard.

Punti negativi: Frankfurt is a terrible airport to fly through, based on my last two experiences. This time the security was better but still very slow compared to other airports I use routinely. I could have easily missed the connection if I had not left the business lounge early to go to the boarding gate. I try to avoid this airport.

Punti negativi: Boarding failed, everyone had to wait in a bus for 20min with -8 below zero temperature outside. The bus was standing with the doors open, the boarding crew did not provide any reason of that, the flight was late.

Punti positivi: The baggage reclaim was the fastest I've ever had in all my years of flying.

Punti negativi: Their English is slurred, garbled, and I could hardly understand any in-flight announcements. Also, there is nothing for free on the flight except one small cup of water .

Punti negativi: They weren’t any chargers there

Punti positivi: Service

Punti negativi: Food

Punti positivi: On time! Even arrived early

Punti negativi: Pre-selection of Sears, and I could not add my frequent flyer member