Trova offerte per voli da Aeroporto di Milano-Malpensa a Phuket

Punti positivi: "Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!"
Punti negativi: "Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans."

Punti negativi: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"

Punti positivi: "Amazing crew, very nice and helpful."

Punti positivi: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Punti negativi: "the food is disgusting"

Punti positivi: "Excellent crew and very well dressed and always smiling"
Punti negativi: "The lights were switched off for a very long time. That can be avoided"

Punti positivi: "Helpful with our 2 year old"
Punti negativi: "Baby change area is very small"

Punti negativi: "For business class SQ, the crew service was severely sub-par. Seat arrangement same as in bigger 777, so actual space is much shorter and therefore uncomfortable for sleeping and lounging."

Punti positivi: "I like all"
Punti negativi: "Nothing"

Punti positivi: "Crew was friendly. Seafood pasta was good."
Punti negativi: "I wish all airlines have a foot rest."

Punti negativi: "Cramped seats, no leg room, horrible food, stupid COLD snack!"

Punti positivi: "Food was good"
Punti negativi: "Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!"

Punti positivi: "With Singapore Airlines the service is always good I actually paid extra to fly them after three weeks in India"
Punti negativi: "Older plane with a fair amount of broken down details Plugs don’t all work, magazine pocket had rips, etc.... could be that they allocate resources to different markets"

Punti positivi: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Punti negativi: "would like regular water bottles to be available for drinking"

Punti positivi: "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
Punti negativi: "Absolutely no complaints"

Punti positivi: "Loved the food/Movies/seats."
Punti negativi: "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"

Punti negativi: "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."

Punti positivi: "Crew"
Punti negativi: "Food"

Punti positivi: "Excellent attention to service and comfort."

Punti positivi: "Nice and attentive crew"
Punti negativi: "Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying"

Punti positivi: "Very organized"
Punti negativi: "Seats could be a bit more comfortable in premium economy"

Punti positivi: "All of services, food, Language, clean air even so beautiful ~~"
Punti negativi: "So nice and beautiful wearing also food is very good"

Punti positivi: "Most everything"
Punti negativi: "Crying babies made it tough to sleep the whole flight"

Punti negativi: "Hostesses not so pleasant"

Punti positivi: "Great entertainment system for a short haul fl flight"
Punti negativi: "Terrible food"

Punti positivi: "Service by the crew was great"
Punti negativi: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."

Punti negativi: "I Booked a flight that stated that it only had one stop in singapore, then direct to SFO after arriving in singapore i was told that i had to go to a transfer counter, that there was a problem with my ticket. after arriving at the transfer counter they took my boarding pass for my dircet flight to SFO, & told me that i now had a stop in hong kong, that the direct flight to SFO was over booked!! this is not right i wouldn't of booked this flight if they had been truthfull about the extra stop. i will never use singapore airline or kayak again!!!"

Punti negativi: "I am a vegetarian and they served a chicken piece along with my main course."

Punti positivi: "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"

Punti positivi: "Service was great especially the food"

Punti positivi: "great crew service. my first time flying with singapore airlines and they delivered"

Punti negativi: "Service"

Punti positivi: "Seats, crew"
Punti negativi: "Nothing else other than above"

Punti positivi: "The flight was carried out by Lufthansa. The staff was very polite and helpful."

Punti positivi: "Service and food"

Punti positivi: "The crew of ladies and men where so very gracious and courtly, both to the passengers and each other. My wife and I both took note that the flight attendants were "First Class" with emphasis on class. Exceptionally well groomed, but also conveyed genuine concern and helpfulness and at the same time, real workers, energetic and perky. We are bragging to all our friends about the uplifting cultural demeanor of Singapore Airlines. They should all get a pay raise. I will always remember their wonderful service when thinking about our trip to Frankfurt, Germany. Robert"

Punti positivi: "Crew, cabin and food."
Punti negativi: "Lack of entertainment console at each seat"

Punti positivi: "Safe smooth flight. Timely take off and arrival. Great personalised service. Consistently high service standard is well appreciated."

Punti negativi: "too long a flight 17 hours from SFO to Singapore"

Punti positivi: "Amazing service and comfortable lay flat bed"

Punti positivi: "I ordered a Indian vegeterian meal. It was very good. I feel bad about all the playin cups, and garbage that gets wasted. Please recycle everything."
Punti negativi: "The plane was very cold. A lot of movies were offered but I couldn't find anything I wanted to watch."

Punti positivi: "The aircraft was clean, new, spacious and quiet. The bathrooms were regularly maintained. The food quality, selection and quantity was excellent for the economy class. Even the serving utensils were solid metal and had a very high quality feel to it. Having an endless supply of mid flight snacks was also appreciatd I always like the warm wet towels, which were offered at take off and landing. The entertainment choices were endless, but because it had USB and regular power, I was able to work on my laptop and listen to my podcasts on phone without worrying about running out of battery."
Punti negativi: "The crew lacked its usual pep and cheer. For some reason they seemed very introverted and tired. First time on Singapore Airline that I noticed. The amenities kit was a bit on the cheap side. Also, only the supplied two prong headphones could be used with the entertainment system, I would have preferred an option to use my high end ones -- this was the main reason I chose to just work and listen to my own music/podcasts instead of watching a movie. We boarded and disembarked through the business sections and the aisles were too narrow. The announcements were hard to hear and the temperature was set too low for half of the flight (to kept fluctuating requiring constant adjustment of blanket/jacket). Having said that will keep flying them."

Punti positivi: "Sound sleep"
Punti negativi: "N/A"

Punti positivi: "The comfort and food plus drinks."
Punti negativi: "Delay in food distribution, over waiting because of many people but only twogroups of serving crew"

Punti positivi: "Crew and boarding were efficient"
Punti negativi: "Choice to have meal immediately after takeoff or just before landing. I chose to have it just after take-off but didn't expect not to have any breakfast. Not fun leaving the plane hungry."

Punti positivi: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."

Punti positivi: "Great price"
Punti negativi: "Food is not good"

Punti positivi: "New plane"
Punti negativi: "Food served 40 min after special meals"

Punti negativi: "The video screens need to be upgraded"

Punti positivi: "Great food and plenty of movies. Friendly crew"

"Really I can’t think of anything that could’ve been better. Thank you for an excellent trip"

Punti positivi: "The seating was cramped for a 14 hours flight but the staff was excellent."
Punti negativi: "Food options not always what I was expecting."

Punti negativi: "Wearing a face vizor on top of the face mask is silly"

Punti positivi: "yes."

Punti negativi: "Food"

Punti negativi: "Food"

Punti positivi: "It was like flying in a Four Seasons but better."
Punti negativi: "Boring movie selections. 80% Marvel films."

Punti positivi: "Great food, great seats, everything was smooth overall"

Punti negativi: "It was outstanding service !!!"

Punti negativi: "Too much A/C, feel cold."

Punti positivi: "The crew was very cheerful and helpful even though I was puking my guts out on a long flight with a lot of turbulence"
Punti negativi: "It was an insanely long and pukey flight. The airsick bags have this seal that you have to tear off before you can open it which my son discovered a little too late."

Punti positivi: "Boarding was very smooth."
Punti negativi: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."

Punti positivi: "Crew was excellent"
Punti negativi: "Boarding at JFK is very bad. They do not know the meaning of priority. Food from JFK to Doha pretty bad."

Punti positivi: "Crew"
Punti negativi: "Food"

Punti positivi: "Staff was friendly and helpful, aircrafts were all comfortable, food was incredible. If I could only ever fly one airline again I would pick Qatar!"
Punti negativi: "Nothing"

Punti positivi: "Super comfy seat and entertainment, plus staff super nice"
Punti negativi: "Too long on boarding"

Punti positivi: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Punti negativi: "No complaints so far so good"

Punti positivi: "Best airline I’ve ever flown. A lot more space and amenities for a great price. Boarding was easier and faster than any other airline I’ve ever taken"
Punti negativi: "Wish there were a bit more movie selections but only because it was such a long flight"

Punti negativi: "food options exhausted pls tell ground catering to provide more food"

Punti positivi: "Crew were very helpful and courteous"

Punti positivi: "Very polite and friendly crew. Very helpful."
Punti negativi: "Did not have the duty free item I wanted in stock"

Punti negativi: "too hot called groups too fast for boarding"

Punti positivi: "Spacious for economy, pleasant flight attendants"
Punti negativi: "Nada!"

Punti positivi: "Food crew and entertainment were all good thanks"
Punti negativi: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"

Punti positivi: "Flight duration was short"
Punti negativi: "Nothing in particular"

Punti positivi: "Fantastic flight...Qatar’s QSuites are fantastic, very comfortable, Amazon my service from the crew, fantastic entertainment options, and with the privacy of the suite ...very close to first class...in fact it is better than the first products (from a seat perspective) of many other airlines such as United, Delta, Virgin, BA, etc."
Punti negativi: "I wish there were more vegetarian options on the menu"

Punti positivi: "Food, entertainment options, comfortable seats, warm blankets"

Punti positivi: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."

Punti positivi: "Crew were supportive because pain in my heel and they ran out of food selection even though front of plane. Thanks especially to supervisor Jane."
Punti negativi: "Need to provide further quantity of non veg selection even though front of plane. Plus the taste of all food were Unsatisfactory and could not finish that was starving at end of flight. Recommend hire international famous gourmet chief. Removing casing of my tablet for Qatar security airlines into usa was painful that broke 6 finger nails. Need to warn on the website or ticket security requires remove casing at Doha to usa. Had no issue from USA TO Doha which requires no removal of hard cover casing."

Punti positivi: "service, food and cleanness"

Punti positivi: "everything went smoothly, no delays, boarding was easy and quick"

Punti positivi: "The flight attendants are always friendly and helpful"

Punti positivi: "Not much really."
Punti negativi: "The air craft was old, I was sitting on the exit row and the screen was loose and the window on the exit row was leaking. The food was bad and the service was poor. The flight attendant kept on forcing things on me rather than asking me what I wanted."

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Punti negativi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"

Punti negativi: "Long flight on a 777-200. Crowded aircraft, crew not very attentive to call light, and food mediocre at best. Entertainment service was horrible, old movies and typical Qatar Airline selection of Bollywood films (Expected when flying from Doha, but not New Zealand!) Seat would not recline, but no option to move to another isle seat."

Punti positivi: "Had a great experience with this flight"
Punti negativi: "Nothing"

Punti positivi: "On time departures Good entertainment options Could charge my electronics"
Punti negativi: "Food was ok Boarding was somewhat disorganized"

Punti positivi: "Nothing that i like"
Punti negativi: "Delay, bad food, no strict rules about passenger moving seats"

Punti positivi: "Extremely like Qatar airways Both ground services and in flight service are excellent"
Punti negativi: "Nothing.every thing is fine"

Punti positivi: "Good legroom with respect to others airlines.. the plane is clean.. multiple bathroom so no long waits Dinner was tasty.. however the breakfast was not."
Punti negativi: "Cheap headphones will not isolate sound from airplane engine for such an expensive entertainment"

Punti positivi: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti negativi: "It was canceled while am at the airport and i rebooked"

Punti positivi: "Seat and space"
Punti negativi: "Food was pathetic."

Punti negativi: "I never made it to the Yerevan to Doha flight, because Qatar Airways did not get me to my destination in time. They had an emergency landing in The Azores, after turbulence and several passengers got injured, when the pilot failed to warn passengers to put on their seat belts and they flew into the air, hitting the ceiling before falling down. One passenger had a heart attack. Once they de-planed us in The Azores, not a single Qatar Airways employee helped us on site anymore. Passengers were left in the hands of hotel and airport staff. There was very little communication with the passengers. A relief flight was supposed to come in 12 hours. It did not come for another 35. After the emergency landing, some passengers noticed that a wing looked defective. The disruption may not have been due only to bad weather, but a defective plane as well."

Punti positivi: "13+ hour flight is never an "excellent" experienced but QA does its best. Great cabin service. Decent legroom. Food is good but not *quite* up to the standards of some competitors. Doha airport is great. Modern, convenient and clean."

Punti positivi: "Service"

"La miglior compagnia aerea"

"La miglior compagnia aerea Sempre una garanzia"

Punti positivi: "excellent crew, helped me through my nerves about flying"
Punti negativi: "would have loved to sit upstairs in the bar area."

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti positivi: "Inflight entertainment was superb, catering in main cabin was also excellent. The crew was friendly and professional."
Punti negativi: "Main cabin seats were definitely better than other airlines, but still not the most comfortable for 8+ hours."

Punti negativi: "Gate change confusion unnecessary"

Punti negativi: "Niente"

Punti positivi: "Crew was very good and helped whenever it was needed"

Punti negativi: "It was cold and the blankets got collected 45 minutes before arriving. Well, we had to wait 30 more minutes to get to a gate and I was freezing!"

Punti positivi: "All"
Punti negativi: "To be cabin in business class"

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti positivi: "Crew was great"
Punti negativi: "Not enough room for baggage"

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti positivi: "Comfortable seats. Fast boarding and unboarding."
Punti negativi: "Crew weren’t very nice. Was hard to get anything to drink! After lunch waited for an hour for crew to collect trays!!!! Soda finished after first half of the flight. Crew collected headphones and blankets 45 minutes before landing!!!"

Punti positivi: "Easy check in and comfortable flight. The crew are very helpful."
Punti negativi: "Boarding"

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti positivi: "Nothing"
Punti negativi: "The plane was old and tatty I booked a window seat to actually get the window seat with no window. I had just come off another Emirates flight but this was old tatty plane, the seating squashed. The plane was delayed on the runway for around 40 mins but no announcement made, the stewards were unresponsive when people pressed the buzzer."

Punti positivi: "Dinner was good, breakfast a bit ordinary"
Punti negativi: "business class seats didn’t go flat/horizontal, which wasn’t great for a night flight. Would be good to have a fast track through customs... took about 30-40 minutes"

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti negativi: "Everything was excellent"

Punti negativi: "Food. And also seats. We r silver class and should have been assigned better seats."

Punti negativi: "The seat was broken and wouldn't recline. Very uncomfortable 8+ hours"

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti positivi: "Aircraft was fantastic, great cabin crew helpful, toilets bigger than usual, seat space good. Thanks Emirates"
Punti negativi: "I think Emirates should consider serving the cocktails/pre-meal drinks before the meal - after all, Gin and Tonic or Martinis just don't work during after meals. But this is minor gripe, the airline is great."

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti positivi: "Loved the service. My flight was from NYC to Milan."
Punti negativi: "There was not one thing."

Punti positivi: "Great service, good meal and outstanding entertainment channels"
Punti negativi: "No critical comments to be offered"

Punti positivi: "On time, entertainment good crew"
Punti negativi: "Food was bland"

Punti positivi: "Loved every moment!"
Punti negativi: "Nothing!"

Punti positivi: "Everything except boarding and internet"
Punti negativi: "Boarding was chaotic they need to have better communications... it was a free for all! I did not at all like the way they make you think you are getting free wifi but in reality it's a hoax!"

Punti negativi: "Movie selection terrible."

Punti negativi: "I've never flown Emirates and boarding section of the trip was very confusing. There was no audible instructions and they used flip-boards to indicate which group should be boarding. It was very difficult to see the flip-boards since the attendants holding them up were around 5'2". All was well once i got on the plane."

Punti positivi: "Flawless flight, great service, comfortable seats."

Punti positivi: "The delay was too long and disorganized."

Punti positivi: "Spacious plane. Comfort in Economy Class wascwonderful. Crew'a attention to the passengers wascexcellent."

Punti positivi: "customer service of crew was good."
Punti negativi: "there were many who were selected for extra screening (code SSS) this process added a great amount of confusion (without any communication) we were screened and put in an isolation area where we were not allowed to leave or use a bathroom. We were there for over one hour. at one point, we were moving into a long tube like structure where we stayed for at least 30 minutes while others were boarding from an different ramp. the communication was non existent and we were made to feel like prisoners. actually, we were prisoners."

Punti positivi: "Booked the wrong flight and had no trouble in switching flights to the correct one. In flight experience was far above average and the comfort level was the best of any flight I have been on."

Punti positivi: "Spacious, great entertainment selection, crew is very attentive"
Punti negativi: "Not all seats can lean back"

Punti positivi: "For starters, the seats were decently comfortable. They were wide, and offered generous legroom. The food was good: an unbelievable improvement from the previous flight (I recommend the chicken). The ICE system was impeccable. It had a wide selection of movies, TV shows, and games as well as access to the news. However, the flight's greatest perk my have been the compassionate crew. They were very helpful and friendly. They offered many accommodations, like a pizza and photo, all for free. Overall, the flight went very well."
Punti negativi: "Although I enjoyed the flight, the only bad part was the boarding process. To start off, the departure in Milan was delayed for about 45 minutes. Also, when boarding finally began, the line was extremely long and moved very slowly. That was the only event that marred the flight to JFK."

Punti positivi: "Enough leg room, wide seads"
Punti negativi: "Food was terrible."

Punti positivi: "Personale di bordo"
Punti negativi: "Spazio a bordo"

Punti positivi: "Il personale è cortese, il cibo è abbastanza buono nel complesso è tendente al salutare, l'intrattenimento è ampio e aggiornato."
Punti negativi: "Siamo partiti con un'ora di ritardo, rispetto a tutti gli altri voli fatti su stessa tratta hanno aspettato decisamente troppo per servire la cena, mettendoci poi un'eternità, personale disorganizzato. I bagni non erano puliti e un lavabo era intasato sin dalla partenza. Causa ritardo iniziale la discesa è stata rapidissima con conseguente disagio. Atterrati abbiamo dovuto aspettare altri 15 minuti che l'aereo avesse uno spot libero."

Punti positivi: "Movie selection was good."
Punti negativi: "Not at all accommodating of dietary restrictions. It was a very long flight to not have any options for food, and crew acted very put out when we asked if there were any other options. Checked our carry on luggage for being "too heavy" in spite of the fact that it was the exact same luggage we carried on for the flight out which meets all necessary size restrictions. Boarding was very disorganized, no announcements were being made, flight attendants were simply holding up signs at chest level which were completely blocked by the crowd."

Punti positivi: "The seats were quite spacious and comfortable. The crew was very friendly and helpful. They actually seemed genuinely happy to be of assistance (a rarity, especially on 9 hour flights!)."
Punti negativi: "Boarding was a fair disaster. No structure or communication about lines. Unclear who was boarding and when. Like a slow-moving stampede. The food was actually very yummy. I just prefer fresh food to be included. Like fruit. Didn't use any entertainment."

Punti negativi: "We didn’t receive hedphones"

Punti positivi: "The snacks were nice and the crew was nice"
Punti negativi: "Boarding was TERRIBLE!! Everyone was rushing the podium and overwhelming the employees!! Basically the employees could not control the crowd. Having lanes, or signs in multiple languages for boarding zones would be helpful"

Punti negativi: "Nothing"

Punti positivi: "We may not take Thai airways after our horrible experience with rude crews."
Punti negativi: "Very rude flight attendants .."

Punti positivi: "Great services"
Punti negativi: "Sitting in front is better"

Punti positivi: "Very nice crew."
Punti negativi: "Sodas or water would have been nice."

Punti positivi: "The B787 between Taipei and Bangkok was very comfortable. Really amazing how much less unpleasant it is to be in that plane compared to others. Crew was fine."
Punti negativi: "No vegetarian food, only ground up piggies between Taipei and Bangkok. It was a bit weird that the flight was in 'night mode' in the middle of the afternoon (leaving TPE at 2pm)."

Punti positivi: "Check in is easy. Everything went smoothly. Food is like a roll stuffed with chicken and sauce. Really good actually. Kinda like a mini chicken bake from Costco They also have arcade games and a remote"

Punti negativi: "Bay"

Punti positivi: "Nothing was amazing."
Punti negativi: "Again, seats were uncomfortable and cramped."

Punti negativi: "Food on the plane"

Punti positivi: "Have kit to listen"
Punti negativi: "Kit to use the tv"

Punti negativi: "Waited 45 minutes for a bus from a remote gate without any crew anniucmwnts. A total shambles as one or two buses did a 20 minute+ circuit to offload the plane."

Punti positivi: "Snack was great"

Punti positivi: "The crew was so pleasant. They greeted everyone with grace and respect. Their customer service was wonderful."
Punti negativi: "Everything was great. I will choose to fly Thai Airways whenever I get the chance to."

Punti negativi: "Todo muy bien todos amables buena comida salio a tiempo"

Punti positivi: "Crew were all very amazing and the seat are great"
Punti negativi: "This is my first time to travel thru Thai airways and it was a very nice experience."

Punti positivi: "Probably the best and cleanest Thai airline company. Friendly and professional"
Punti negativi: "Food was so so but not a big deal."

Punti negativi: "The plane was delayed about 30 minutes. They should improve this."

Punti positivi: "Everything was as usual. Boarding can be improve a bit."
Punti negativi: "This time I found the food was below Thai Airways standard (which was usually good to great)."

Punti positivi: "Nice staff"
Punti negativi: "The A330 was old, no charging ports for chairs, limited leg room and the entertainment system was a struggle to use"

Punti positivi: "Courteous and professional stadd"
Punti negativi: "Some hurry up but not overly so"

Punti positivi: "Tutto"

Punti positivi: "Viaggio splendido, veloce , sedili spaziosi"
Punti negativi: "Tutto ok!"

Punti positivi: "Divertimento in coppia e divertimento per single. Fantastica metropoli, assenza di criminalità, città sicura."

Punti positivi: "Aereo"
Punti negativi: "Grida e casino dai bambini"

Punti positivi: "Cibo"
Punti negativi: "Rifiuto di mettere la mia insulina in frigo in un lungo viaggio."

Punti positivi: "Puntualità"
Punti negativi: "Vecchio modello di aereo,servizio,mangiare."

Punti positivi: "Milano to Bangkok,super buono"

Punti positivi: "Just like on previous domestic flight experience, I love how Thai Airways is able to promote and provide for customer comfort and service on such short flights - something that US airlines are so incapable of providing. Not only was the plane comfortable and spacious, the fact that they also served a meal on such a short flight is so much appreciated."

Punti negativi: "Late departing, no gate, waiting, immigration jammed. Overall very bad."

Punti positivi: "Same"
Punti negativi: "Same"

Punti positivi: "Good service and kind staff."
Punti negativi: "The entertainment system wasn't working and the crew didn't reboot it until half way through the flight. Any amount of movement from the seat in front of me (either from a slight adjustment from the person sitting in front of me to turbulence) and the tv would go black for a few seconds. It would also change to a red hue from time to time."

Punti positivi: "Landed ahead of schedule. Crew was terrific"
Punti negativi: "N/A"

Punti positivi: "l'aereo nuovo e ben tenuto la comodità dei sedili"
Punti negativi: "L'imbarco senza insegna o monitor ma solo con un piccolo cartello stampato sul desk dell'imbarco!"

Punti positivi: "Airline was excellent"
Punti negativi: "Immigration in the airport took 2 hours in line !!! Terrible transfer"

Punti positivi: "Flying a 747 was great! Friendly service."
Punti negativi: "Everything was fine for what I paid."

Punti positivi: "Il personale di bordo che parlava bene in inglese. Snack e bevande su un volo così breve. Comodità delle sedute e spaziosità generale dell’aereo."
Punti negativi: "Riconsegna bagagli approssimativa e a più di un’ora dallo sbarco."

Punti positivi: "La comodità delle sedute per un volo in fondo di un’ora."
Punti negativi: "Il gate di imbarco è lontanissimo da qualsiasi punto ristoro."

Punti positivi: "Il supporto ricevuto dal responsabile all’interno del terminal."
Punti negativi: "I posti vengono preassegnati e non è stato possibile cambiarli neanche facendo il check-in on line non appena disponibile. Non è stato possibile riposare neanche un minuto poiché nonostante i posti comfort, davanti alla seduta si fermavano continuamente gruppi di persone (anche più di 10) che parlavano a voce alta o ti urtavano Cibo terrificante"

Punti positivi: "Attentive staff that managed to squeeze a quick food service on a short flight."

Punti positivi: "Not much of delay Nice n friendly air stewardess"
Punti negativi: "Check in so slow"

Punti negativi: "see above"

Punti positivi: "Business class on this short haul flight was fantastic, but sadly I don’t think this is the normal route it will take as I think they were testing it. If you can get one of these on long haul they are a very nice plane, individual compartments and some very modern touches. Windows darken without blinds, loads of space in your compartment and food was good even as just a snack."
Punti negativi: "I can’t think of anything I didn’t like and if Thai Air have these rolling out for long haul I’ll definitely look at them against"

Punti negativi: "The plane was dirty. There were stains everywhere."

Punti negativi: "Entertainment non disponibile"

Punti positivi: "Aereo da medio/lungo raggio per tratta domestica Monitor con intrattenimento Pasto e drink anche per tratta breve"
Punti negativi: "Quasi vuoto ma pochissimi posti disponibili al check in online"

Punti positivi: "Cibo e puntualità"
Punti negativi: "Aereo vecchio. Entertainment che no ha funzionato quasi mai. Selezionando un film in lingua diversa da quella di default, partiva un trailer a caso (o un corto di circa 10/12 minuti) e poi si bloccava la visione."

Punti positivi: "Aereo nuovo e confortevole"
Punti negativi: "Solo un paio di film In italiano e pochissimi con sottotitoli inglese"

Punti positivi: "On this return flight, we had much space than several days ago. Thus, I enjoyed working all night during this midnight flight."
Punti negativi: "The food was OK, but there should be some snack for awaken passengers."

"No in-flight refreshment apart from water/juice as standard. Seats were mediocre in comfort, legroom was barely sufficient."

"Food could be much better."

"Way too small plane to handle hand luggage from full flight."

Punti positivi: "Personale gentilissimo!"

Punti positivi: "The movies in the flight"
Punti negativi: "The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD"

Punti positivi: "Seat was comfortable, food was surprisingly good."
Punti negativi: "Nothing"

Punti positivi: "Crew was amazing, service was super attentive. Plane was new with plenty of space. P"
Punti negativi: "Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!"

Punti negativi: "Il bagaglio è arrivato con volo successivo"

Punti positivi: "everything"

Punti negativi: "Un'ora di ritardo causa tecnica PC. Poi un bagaglio non consegnato all’arrivo a Roma. Una perdita del tempo perché dovevo aspettare che tutti i bagagli siano usciti prima di andare a compilare un modulo per il bagaglio non arrivato."

Punti positivi: "There was room available."
Punti negativi: "This was not business class!"

Punti positivi: "Excellent"

Punti negativi: "Plane was late taking off and almost missed my next connection. Due to landing late my luggage did not make it on make it on my flight. However the airline delivered to my place the following morning. It was not an inconvenience to me as the baggage was delivered in a timely fashion. Thank you Finnair!"

Punti positivi: "calming environment, finnish style"
Punti negativi: "on the flight to new york i got a game sandwich. i like that. brining finnish culture to us. but on the way from new york to helsinki i got a boring bagel."

Punti positivi: "Everything was well organized and on time. Good meals! Price was fabulous!"
Punti negativi: "Seats in economy were small and my husband and I are not small. Usually international flights are roomier."

Punti positivi: "Plenty of leg room, and I got an empty seat next to me! Food was served on time (an hour into the flight, and about two hours from the destination). The options were decent particularly the caserole in terms of portions. Plenty of overheard compartment space, even with a nearly full flight."
Punti negativi: "The arm rest between seats doesn't raise to the full upright position, only one-half way. The TV needed to be reset by the purser due to it being stuck on kiddie mode. If you're a snacker, bring food."

Punti positivi: "Crew is very nice and helpful. Food is just fine. Serving complimentary white and red wine."
Punti negativi: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets to charge your phone. For me it is important on the long flight."

Punti positivi: "I flew in economy. 9+ hours from ORD to HEL. The seat was average size. We were provided with a pillow, blanket and headphones. I did not use the in-flight entertainment, which was on an LCD screen. It was warm, so i didn't use the blanket. I also brought a neck-pillow, which is vital on overnight flights. They served a full dinner shortly after takeoff: I had meat lasagna which wasn't that bad, along with corn, a roll w/ butter, two saltine crackers with decent cheese and a chocolate pudding. Upon waking, I ate the breakfast, which was scrambled eggs and two sausages and a roasted tomato, a roll with butter, fruit cup and orange juice, coffee on the side. All pretty good, it was nice to have a meal before deplaning in Helsinki and waiting to get through passport control. Attendants on this flight were quite friendly. Check-in was run very efficiently. No problems with luggage. All in all, a real bargain price, and I got more than I bargained for."
Punti negativi: "As for the downside, I had no significant disappointments on the long leg of my flight on Finnair. I hope my return flights will be just as good."

Punti positivi: "They lost my bag."
Punti negativi: "They lost my bag."

Punti positivi: "Everyone was polite and helpful and did everything to make flight comfortable"
Punti negativi: "Plane tiny and not very comfortable, but the flight time is pretty short so it is not bad overall"

Punti positivi: "I made it home safe."
Punti negativi: "Poor boarding, delay caused us to miss connecting flight, new flight plan did not have enough time to pass though customers, bag not delivered to final destination. In office now trying to locate."

Punti positivi: "No frills but efficient"
Punti negativi: "Food choice limited"

Punti positivi: "It was a very smooth fly,enough space to sit,great staff."
Punti negativi: "The entertainment TV is very low quality ,bad sound and very poor choice of music.One in the front of me didn't work and I used one beside me..I don't take it too seriously,but that is what I experienced and noticed."

Punti negativi: "Plane too small. Avoiding Airbus jets from now on!"

Punti positivi: "Vistas along Mediterranean departing Nice"
Punti negativi: "Interesting conversation with fellow passenger"

Punti negativi: "Another upgrade charge, no extra leg room but a seat "near the front" (row 8). NO entertainment system. Only food service was on-board bistro, which sadly I slept through because I was exhausted from getting absolutely no sleep on their crummy transatlantic flight... There are no 'zeroes' to give, so can only give a 1 star poor rating on food, entertainment and comfort. Crew, again, tried in the face of a crummy airline."

Punti positivi: "On time , excellent service"

Punti positivi: "My stay in the air was approximately about an hour from stockholm to Helsinki. They smiled me and gave comfortable service as always . Thanks"
Punti negativi: "It may be not about flying process but airport environment or service. ARN airport was a bit cold even inside of the building . The WiFi was offered only limited time , which was very shorter than I expected but overall status with cosy mood made me as if I were at home . On the other hand , the finnair check in counter had only two , one of which was business and the other was economy it took about 40mins to send my luggage and check in ."

Punti negativi: "food was about the worst I have seen (with special mention to the coffee served as it was def the worst even for airplanes standards) could not check in online ( web would not allow me)"

Punti negativi: "It is ridiculous that they would not allow you to select a seat for free at check-in. There were many unoccupied seats, but some families with children were seated separately, so there was a lot of seat changing before the take off."

Punti positivi: "That I made it safely to my destination. Updates from the cockpit were appreciated. Plane was nearly empty, so I was able to stretch out over severa seats."
Punti negativi: "I haven't heard good things about American Airlines, and now I know why. Probably the oldest plane in the fleet. Entertainment was 2-3 fold down screens from the ceiling. I can't remember the last time I flew on a transatlantic fight with no entertainment- nearly 20 years ago I'm sure. Airplane food is never great, but food options were worse than normal. American Airlines customer service at JFK was horrendous, resulting in several passengers missing their flight. (I was there if 4 hours to spare, but had to wait 1hr+ to have my birthdate changed in the system.)"

Punti positivi: "Polite crew.. 2 meals.. very smooth overall"
Punti negativi: "Not enough leg room.. had to physically climb over neighbor to get to the aisle"

Punti negativi: "One of the crew members was rude."

Punti positivi: "Staff as always is polite"
Punti negativi: "The man sitting next to me required two seats. The arm rested had to be lifted to my seat to accommodate him. I complained but the flight was full and my seat could not be changed. I was told that British Air policy was not to require extraordinary over weight people to buy two seats. No, instead the person next to that overweight person has to suffer. A very stupid and unfair policy. As a result I will never book Finnair or British Air again if I can avoid it."

Punti negativi: "Entertainment services weren't functional for the first 2 hours of the flight"

Punti positivi: "The flight attendant ruined my trip and experience3 with this airline."
Punti negativi: "Twice I was passed up and overlooked for food and drink when they were being provided to all. The attendant said i needed to speak up if i wanted something and i pointed out i did and he said he would get me on the way back but never came back until he was picking up the empties. He said everyone else seemed to get served what was my problem and I pointed out the girl next to me was also skipped to which he turned around and never walked down my aisle again. Also, the lack of wiFi on this leg was a disappointment as it was available on the trip to Barcelona. That goes a long way to making the long trip more enjoyable."

Punti positivi: "The crew members were very helpful and kind. Seats are okay. The music selection was pretty good."
Punti negativi: "If you are not planning to sleep, bring your own book, tablet and earbuds! The airplane has no individual screens for entertainment, only tiny drop-down screens."

Punti positivi: "Flight attendant , i dont her but she was sweet and attentive."
Punti negativi: "The leg room was really tight even for short person"

Punti negativi: "Some food has too many preservatives, margarine served instead of butter."

Punti positivi: "American Airlines flight didn't even have tvs, chairs were old and outdated. Not worth the price. Now days there are some standards that are expected"

Punti positivi: "The staff was friendly, the food was good, and the entertainment system worked perfectly."
Punti negativi: "The gentlemen in front of me kept his seat reclined through the whole trip, making my space quite cramped. I know this can't be helped, but it does make the space a bit claustrophobic."

Punti positivi: "Very relaxing, enjoyable flight. Entertainment was great with many different options to choose from (music, tv, movie, games). The plane was not full and I had the entire row to myself, making the flight that much more comfortable. Awesome crew that was attentive and friendly. Probably one of the best flights I've ever been on. Thanks!"

Punti positivi: "I last traveled on British Airways in May of last year (2015) and the food was beyond dreadful. Therefore I was very pleasantly surprised that there has been a huge improvement. They were very generous with the drinks and the food was plentiful and quite a reasonable standard for airline food (they gave two full meals from San Francisco to London, whereas most airlines give one meal and one snack on that route). They actually checked us in on the earlier side, we took off very promptly and got to London early. It was nice to be on time for a change - so often I find airlines run a bit late. Staff were all pleasant and helpful. Pilot's messages were pleasant, friendly and even a bit informative."
Punti negativi: "Web check-in ahead of time was a total disaster. I got an email telling me I could check in 36 hours early and "secure a good seat" but neither of the 2 sets of codes they provided in the email would work because it was all about Finnair but actually the flight was being run by British Airways. I spent about 30 minutes on the 'phone trying to get the appropriate sequence of numbers and letters to enter so as to check in and get a good seat - still nothing worked. This was at 5:45am - I regretted the time spent when I could have gone back to sleep. My daughter later spent a further 90 minutes trying to figure it out, only to be told finally that our only option was to get to the airport early and check n there which was what we did. It was beyond irksome. Please note, if the airline actually flying is different fro the booking airline, the locator number for check n will be DIFFERENT and needs to be provided to the customer to avoid a great deal of hassle and confusion. We gt particularly unlucky because BA computers had a glitch that day but the general point still stands."

Punti positivi: "The price was right. The crew were very pleasant and attentive. Seating had sufficient room. Good movie selection."
Punti negativi: "Seats did not recline properly, were not comfortable and very hard and hard on the bum."

Punti positivi: "Good leg room."
Punti negativi: "I paid an extra $90 to pick this seat. On the website it looked like an exit row seat with lots of room. However I couldn't really move out of my seat without climbing over others. It was a waste of $90."

Punti positivi: "Great service. Comfy seats."

Punti positivi: "I cannot say enough about how kind, caring and paitent the flight crew was with not only me but others I saw around me. Kudos!!!"

Punti positivi: "I have a BA - Gold card- BA lounge was good."
Punti negativi: "Comfort- Plans are Old, Entertainments is Worst. BAD BAD BAD."

Punti positivi: "Boarding was smooth and the flight crew and attendants were friendly and helpful."
Punti negativi: "The seats were so close that we felt like cordwood stacked vertically. There wasn't elbow roon to butter my roll without elbowing the person in the next seat. The food was boring. It was very cold, despite my dressing warmly. It was a relief to board our next flight, which was JetBlue."

Punti positivi: "British Airways has greatly improved their customer service, the flight attendants (usually a bit gruff) were instead very kind and helpful to myself and all the passengers I saw them interact with. It really makes the flight experience better."