Trova offerte per voli da Aeroporto di Milano-Malpensa a Africa
|maggio||Il periodo ideale per evitare le folle con un calo medio dei prezzi del 6%.|
|dicembre||Il periodo più gettonato per volare con un aumento medio dei prezzi del 15%.|
Prezzo medio andata-ritorno
|396 €||(media delle ultime 2 settimane)|
Buona offerta andata-ritorno
|201 €||o meno|
Buona offerta solo-andata
|116 €||o meno|
Domande frequenti per prenotazioni di voli da Aeroporto di Milano-Malpensa a Africa
Quali compagnie aeree hanno una politica di cancellazione flessibile per i voli da Milano Aeroporto Malpensa a Africa a causa del COVID-19?
Quali compagnie aeree implementano misure di distanziamento sociale sui voli da Milano Aeroporto Malpensa a Africa a causa del COVID-19?
Come riesce KAYAK a trovare prezzi così bassi sui voli da Aeroporto di Milano-Malpensa a Africa?
In che modo lo strumento di Previsione dei prezzi di volo di KAYAK mi aiuta a scegliere il momento giusto per acquistare il mio biglietto aereo da Aeroporto di Milano-Malpensa a Africa?
Che cos'è l'opzione Mix & Match per i voli da Aeroporto di Milano-Malpensa a Africa?
Che cos'è la funzionalità "date flessibili" di KAYAK e perché potrebbe essermi utile quando cerco un volo da Aeroporto di Milano-Malpensa a Africa?
5 principali compagnie aeree con voli da Milano Aeroporto Malpensa a Africa
Valutazioni in base alle recensioni dei clienti KAYAK
Punti positivi: "I loved the different features on the screen and the excellent. Customer service on this flights"
Punti negativi: "The space on the seat."
Punti negativi: "Entertainment system was not working on all seats"
Punti positivi: "The crew was perfect"
Punti negativi: "No wi fi on the plane."
Punti positivi: "More leg room"
Punti negativi: "Space"
Punti negativi: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"
Punti negativi: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"
Punti positivi: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Punti negativi: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."
Punti negativi: "Flight was delayed"
Punti negativi: "Seats were too close together."
Punti positivi: "The seat was very comfortable."
Punti negativi: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Punti positivi: "Everything! The service was exceptional!"
Punti positivi: "Nothing !! Such a bullshit flight ever !!!"
Punti negativi: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"
Punti positivi: "Crew was ok and servicial"
Punti negativi: "Food and reception at door of boarding"
Punti positivi: "The entertainment options were great."
Punti negativi: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."
Punti negativi: "No entertainment facilities"
Punti positivi: "Food"
Punti negativi: "Seat"
Punti negativi: "There was no entertainment available."
Punti positivi: "crew great comfortable"
Punti positivi: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Punti negativi: "Seats were not comfortable, even in Comfort + seating isle."
Punti positivi: "Air. France usual"
Punti negativi: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"
Punti positivi: "On time, no hassle."
Punti negativi: "There was no entertainment and the food could be better"
Punti positivi: "Everything was great"
Punti negativi: "N/A"
Punti negativi: "Too much time spent at boarding. On luggage missing."
Punti negativi: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."
Punti negativi: "Booked with my partner. Ended up sitting apart. Not good"
Punti positivi: "srfghj"
Punti negativi: "fghjkl"
Punti positivi: "Flight was delayed 4 hours with no explanation"
Punti negativi: "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"
Punti negativi: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."
Punti negativi: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"
Punti negativi: "My entertainment device did not work the entire flight."
Punti negativi: "wine selection divider between seats"
Punti positivi: "Food and entertainment was awesome"
Punti negativi: "It's awfull to sleep. Very unconfortable."
Punti positivi: "Crew members"
Punti negativi: "Up to 1 hour late and they leaved my baggage in Paris"
Punti positivi: "The crew"
Punti negativi: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
Punti positivi: "The staff..the attentions..food."
Punti positivi: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Punti negativi: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"
Punti positivi: "Didn’t like the sandwich offered"
Punti positivi: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Punti negativi: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Punti positivi: "The staff were very helpful and professional."
Punti negativi: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Punti positivi: "Good quality flight"
Punti negativi: "But delayed and lost baggage"
Punti negativi: "I ordered Asian Vegetarian Meal. But they served me only pasta."
Punti positivi: "Staff was so helpful and attentive to our needs.Providing service with a smile."
Punti positivi: "No extra charge for simple refreshments."
Punti positivi: "Quick and efficient not lying more to say or critique."
Punti negativi: "Coffee and a bread roll as a snack??"
Punti positivi: "Not much but the staff"
Punti negativi: "No room, boarding was slow, zero bag or legroom"
Punti positivi: "Timely and smooth teansit."
Punti negativi: "Food has a way to go to be appetising."
Punti positivi: "Everything"
Punti negativi: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."
Punti positivi: "Actually everything"
Punti negativi: "Nothing"
Punti negativi: "How you book for me two tickets and you take the money for same day going and retuning"
Punti positivi: "Airport facilities"
Punti negativi: "No entertainment at all in the plane."
Punti positivi: "New planes"
Punti negativi: "Timing"
Punti positivi: "Nothing"
Punti negativi: "1. Delay in takeoff for more than 45 minutes 2. There is no screen to display movies"
Punti positivi: "Professional service and on time arrival"
Punti negativi: "Cleanliness of seats, they are a bit dated"
Punti negativi: "Your company canceled the tickets from Kenya to cairo"
Punti positivi: "Sericve level on the plane and staff attitude and addition new brand plane 787"
Punti negativi: "Departure on time"
Punti positivi: "Airplane crew were frendly and helpful."
Punti negativi: "I hope to all aircrafts to think wisely about my opinion. Please let economic passenger go in to reach their seats from back to head, late let the business passengers enter to reach their seats to avoid bags traffic above each passenger seat. Thank you."
Punti positivi: "All was average"
Punti positivi: "Good crew"
Punti negativi: "Entertainment Luggage claim Food"
Punti positivi: "The food was really great, and the crew was so helpful"
Punti positivi: "Food was good."
Punti negativi: "The plane was old, the seats were uncomfortable with no adjustable headrest or flaps to hold your head from flopping. There was no personal entertainment screens on the back of the seats, only the small community one mounted on the roof. The sound for this was terribly unclear. 8 hour boring flight."
Punti negativi: "Very old planes. Poor cleanliness"
Punti negativi: "Take off on time. Seats are not comfortable."
Punti negativi: "trip was very short however the crew was so nice and cooperative."
Punti positivi: "Everything to tell you this because I always underated the airline because it’s from Africa that’s all thank you."
Punti negativi: "The service I was given by the crew, the aircraft it’s self etc"
Punti positivi: "I liked the space you have on the seats the leg room is very good because I am a tall person with some airlines it’s very uncomfortable for me thanks."
Punti negativi: "Leg room, food, service from the cabin crew is fantastic just to say a few words. Fli"
Punti positivi: "Service not bad, other then that not good"
Punti negativi: "Straight flight is better then connecting"
Punti negativi: "Raising this for complain actually about egypt air ground staff in kuwait and the transite desk which gave me wrong information as the ground personal working for egypt air which case losing my suitcase for 4 days of my vacation. None of them were welling to do ther job as the flight were delayed"
Punti negativi: "Lagos Cairo flight is very poor and old plane, and we had 2hours delay Cairo Dubai better plane but due to the delay initially another delay in Cairo"
Punti positivi: "On time"
Punti negativi: "Crew in boarding was very rude"
Punti positivi: "Trip was comfy and swift .. crew are friendly and flight is nice and clean"
Punti negativi: "Food is average"
Punti positivi: "Good food"
Punti negativi: "Flight delayed... Tight seats"
Punti positivi: "The way for crew very nice."
Punti negativi: "There is nothing can mention.."
Punti negativi: "The delaying of the flight for almost an hour with no obvious reason !! Not respecting other people’s schedules and no compensation whatsoever... very poor management..."
Punti positivi: "Everything"
Punti positivi: "Crew very nice and helpful , boarding also"
Punti negativi: "No entertainment in aircraft or mobile chargers"
Punti negativi: "I didn’t like that the food and the service and the chairs the floor is not clean actually that was bad flying flying"
Punti positivi: "I really enjoyed when the plane LANDED at my Destination!"
Punti negativi: "1. The plane was hot. In the Middle East they don't turn on the AC whilst on the ground. They only turn it on when in the air?!?! 2. The food was basic! I ordered the Seafood and it had 3 overcooked shrimp and baked fish. Not tasty at all. The bread was hard as a rock! 3. Boarding was like a cattle call!! Kind of like Southwest Airlines! 4. The Takeoff, Cruise and Landing was NOT bad at all! 5. I guess being an American, it was FOOLISH of me to ask for Ginger Ale on this Egyptian Flight!! 6. When I landed in Cairo, it would have been helpful to know that while going through Customs, I would need to purchase a Egypt Entry Visa fee for $25.00, but since I didn't know that, I waited in line for 20 minutes ONLY to have the Customs agent tell me that I had to go purchase one, then get back I line for ANOTHER 20 minutes!!!!!!! UGGHHHHHH!! 7. I flew on an Airbus that didn't have plug in for your phones to charge (maybe that's just a Boeing thing)."
Punti positivi: "Simplicity"
Punti negativi: "Long waiting time"
Punti negativi: "My reservation was 2 pieces luggage from Cairo to Kuwait and the same from Kuwait to Cairo ... when I went to the airport Egypt air told that my flight from Kuwait to Cairo just 1 piece and that because you didn’t reserve your ticket from Egypt air directly ... and that made a problem to me Thanks"
Punti negativi: "We received our baggage 2 days later"
Punti positivi: "Food"
Punti negativi: "Cabin Crew are not helpful, less smiling when serving. Captain did not give information during flight."
Punti positivi: "In flight service"
Punti negativi: "Food is not as good as it looks"
Punti positivi: "Good meals, and plenty of beverages."
Punti negativi: "The aeroplanes and Cairo airport are a bit outdated, compared to other airlines"
Punti positivi: "Good meals, and plenty of beverages."
Punti positivi: "No problems getting here, we’ll organised and friendly staff"
Punti negativi: "Everything is good except the crew. They are trying to provide my family their number for to make friendship !! It is bad behavior from them."
Punti positivi: "I’m sitting at Buisness which I usually do !!!"
Punti negativi: "Wish they renew the cabin knoiwngvthat in even in business but it is so old and food is v avarage also the service is v avarage even they don’t offer you before flight any drinks !!!!!"
Punti positivi: "Direct flight, no other flights can do that."
Punti negativi: "Air condition in airplane and Cairo airport was no good"
Punti positivi: "Nothing"
Punti positivi: "Flight was on time and I appreciate that."
Punti positivi: "Flight was on time and I appreciate that."
Punti negativi: "This flight was an hour behind schedule and I appreciate it when flights are on time."
Punti positivi: "This flight was on time and I appreciate when Egypt Air flights are on time."
Punti positivi: "This flight was on time and the in-flight service was really nice. I really appreciate it when Egypt Air flights are on time. Thank you."
Punti positivi: "This flight was on time and I truly appreciate when EgyptAir flights are on time."
Punti negativi: "45 minutes to get my bag!"
Punti positivi: "Not much."
Punti negativi: "Crew not attentive not trying to give the extra service that you pay so much money for. Food options hopeless. No welcome no introduction. Nondrink on arrival. I could’ve sworn that I was in a budget economy section. Old Shaking plane. Other than a business class seat you get nothing."
Punti positivi: "Good"
Punti negativi: "Good"
Punti positivi: "The crew."
Punti negativi: "Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!"
Punti negativi: "I paid Xtraeconomy to have some snacks during the fly, and they end up coming with a trolley to pay! Disappointed!"
Punti negativi: "The flight was delayed. Food is miserable."
Punti positivi: "Velocità di volo"
Punti negativi: "Sicuramente l’attitudine del personale (freddo) antipatico non disponibile problematico scortese Ma proprio pena"
Punti positivi: "Personale cordiale e disponibile."
Punti positivi: "Boarding efficiency although the ... see below. Loved the salmon wrap and cheese 'n' biscuits"
Punti negativi: "flight was delayed at check in and on the tarmac - 40 minutes. No explanation for this"
Punti positivi: "Boarding in Lisbon well organized but delayed at check in and on the tarmac - 40 mins. Food on this flight good. Crew fine both flights."
Punti negativi: "Both Tap flights delayed, little info'/explanation about this.Boarding in Copenhagen chaotic, problematic tickets holding up the queue with only one staff member. Food on board was so boring and unappetising."
Punti positivi: "Nothing"
Punti negativi: "Baggage crew broke both our suitcases. Awful crew who was really rude to me when I was desperate for the toilet as seat belt sign was constantly on. Hot flight with hardly any air con"
Punti negativi: "It cold be better if there is no flight delay which put in cause all our plans!..."
Punti negativi: "No complaints. Good flight. And we were surprised to get a snack pack on such a short trip."
Punti negativi: "Hand luggage weighing queue delayed flight, Gatwick flights delays, missing luggage at Lisbon,"
Punti positivi: "The plane was fairly new, clean, and comfortable seats."
Punti negativi: "A better selection of the main meals in business class."
Punti positivi: "My eyes were closed and the crew passed by while serving food but did not wake me up. As a traveller I been woken up while food was served or food was kept on the seat tray."
Punti negativi: "Overall the flight was good but I dont know why the crew was like that, and the flight seats ain't comfortable and were to close to each other. I legs wasnt comfortable"
Punti positivi: "Puntualità"
Punti negativi: "Pessimo snack delle ore 12:00 Identico a quello del volo delle ore 7:00 Mai successo"
Punti positivi: "Puntualità"
Punti negativi: "Pessimi snack"
Punti positivi: "Very on time, smooth take off and landing and friendly staff."
Punti negativi: "Perhaps spirits offered other than just wine. And a vegetarian food option."
Punti negativi: "Food timing, displays for video tiny and no selection possivble."
Punti negativi: "Timing of food"
Punti positivi: "The plane was comfortable the free drinks and food and crew were friendly."
Punti negativi: "Can't think of anything!"
Punti positivi: "A short but very pleasant flight and food was served, excellent in every category."
Punti negativi: "Nothing, it was the best short flight I've ever had. The staff were very attentive and did a great job of keeping everyone happy."
Punti negativi: "Delayed by 30 hours with very little assistance, no money or spare clothes. Shocking treatment by TAP staff. Will NEVER fly with them again."
Punti positivi: "The crew were excellent during the flight."
Punti negativi: "We missed our connection flight because our first flight was delayed. Despite getting to the desk when there were still people queuing he refused to let us board. We are now delayed for 30 hours with no money or clothes. TAP staff were horrible- no sympathy or even an apology. Just awful."
Punti positivi: "Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained"
Punti negativi: "The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys."
Punti positivi: "Everything was going well. Confotable seats lovely air hostesses. Food wasn’t so great but I was surprised we even got something!"
Punti negativi: "Unfortunately I had problems at airport security which wasn’t very pleasant!"
Punti positivi: "The flight crews were polite. The short flight journey included a simple light lunch with drink."
Punti negativi: "The flight departure time was delayed for one hour."
Punti positivi: "Nothing, missed the connection"
Punti negativi: "No flight to Faro during late arrival from"
Punti negativi: "Ritardo di due ore e passa per non precisato guasto tecnico al velivolo."
Punti negativi: "Boarding took longer than expected. Flight was delayed then was delayed a second time once everyone was boarded. Smaller plane than the usual TAP planes, but okay flight."
Punti positivi: "Everything from the custumer service, flight departure on time"
Punti negativi: "Long waiting time for my connection flight but i booked it that way"
Punti positivi: "You can charge your devices (only in one plains from London to Portugal)"
Punti negativi: "Cabin crew were far from welcoming when dealing with the African passengers (including me though I'm Spanish) the food was a disgrace On a 5 hour flight to Accra there was no entrainment, the chairs were incredibly uncomfortable and you could not even charge your devices... The food arrive way too early. I believe the airline has put less of an effort on these planes due to the nature of the passengers... I have been traveling for 20 years and I never felt so disappointed by an airline... I will not use this airline ever again"
Punti positivi: "Refuel was quick and we were back on air in less than 30 min... Wich was great.."
Punti negativi: "Stuardes don't have a sense of what costumer service is.. 6 hour flights and their plain aren't equipt with monitors to watch and entertain yourself Thank God I understood portugués but their translation to English was poor Food was not amazing I've been traveling since I was 6yrs old and I never felt so strongly about an airline... Not even easy jet"
Punti positivi: "Space was actually good."
Punti negativi: "Boarding was chaos. We had a little child, but no priority for families with children. Flight was delayed over two hours, no explanation, no apologies. Boarding crew was impolite and unhelpful. Then they had to weight all carry-ons! Crazy."
Punti positivi: "Friendliness of ground and cabin crew"
Punti negativi: "2 hour delay, but nobody at Manchester Airport Kept us indormend. Food on aircraft was poor (basically a coleslaw sandwich). Long drive from plane to terminal. Bags took forever to come"
Punti negativi: "Slow delivery of bags in Lisbon"
Punti negativi: "Late"
Punti positivi: "Flight was only 15 minutes late"
Punti negativi: "Food and drink (esp. non-alcoholic) is terrible. Not offering a vegetarian option - even on short haul - is ridiculous in the 21st century."
Punti negativi: "Mi hanno cancellato il volo senza avvertire, dovevo partire alle 9 del mattino e mi hanno messo nel volo delle 19. Sono incinta e in piu viaggiavo con un bimbo di 7 anni, non ci hanno dato nemmeno un voucher per mangiare e il personale di informazioni a Lisbona sono stati tutti antipatici. Siamo arrivati a Zurigo alle 22:45 non cerano treni per Basilea, sono dovuta prendere un treno per Zurigo HB con tutte le valigge e da lí abbiamo preno un altro treno per Basile. Siamo arrivati alle 2 de mattino a casa. Viaggio STRAZIANTE PER COLPA DELLA TAP."
Punti positivi: "Clean"
Punti negativi: "Could have had a vegetarian option for the sandwich."
Punti positivi: "Customer Service was excellent."
Punti negativi: "Viewing options in 38E where i sat, were terribly uncomfortable. The screen i had to look at was off to the left and i had to sit sideways to see the screen."
Punti positivi: "La puntualità e l'assistenza"
Punti negativi: "Avevamo prenotato il lettino da infante ma abbiamo dovuto chiederlo perché non arrivava."
Punti positivi: "Buona l'assistenza"
Punti negativi: "L'imbarco prioritario era un po confuso e non organizzato bene"
Punti negativi: "Ho dovuto pagare 25€ per avere un posto finestrino. Non senso."
Punti negativi: "This event refers to my TAP flight from Lisbon to Heathrow on 21-Jan-2018. We arrived to the airport nearly 2 hours before departure time, waited 35min in the security checks and my girlfriend was held 20min in the passport control. While she was queuing for the 2no police officers to check her passport, an airport assistant came to the queue and asked who was due to board in TP364 to Heathrow. She was made aware that my girlfriend was there due to board that flight. In the meantime I made my way to the gate to make the gate assistants aware that she was held in the passport checks and was already on her way to the gate. Having said that, the zealous assistants in the gate have closed the gate in front of me, 18min before scheduled departure time and - "very kindly" - told me that I wouldn't be boarding that flight anymore even though my girlfriend have arrived in the meantime. One can imagine the frustration I felt finding out that the flight departure was delayed and that the flight actually departed 40min late. At that time I was already suffering the extortion of the customer service from TAP, claiming from me circa 400Eur from each of us for a one way ticket in the next flight to London. Therefore... until I remember this... I AM NOT FLYING TAP ANYMORE... I am very proud of being Portuguese but in similar situations that occurred with me flying British Airways, Lufthansa or Air Italia, I have always been treated with much more respect and customer care!"
Punti negativi: "Flight was late on way back. Also no food optipn for vegetarians"
Punti positivi: "Cabinstaff were friendly and professional"
Punti positivi: "On time and waited for our connection from Miami without any fuss"
Punti negativi: "Comfortable seats but very luttle legroom"
Punti positivi: "Crew on board efficient and polite. In flight entertainment on a rolling programme of videos played an an user-friendly player and all in 2 languages. Meols - two of them- stable and standard airline fare served quickly and efficiently by crew. Comfy seat with recline and tilt. Blankets and pillows provided as standard."
Punti negativi: "The wait for check in was almost an hour longer tha. Expected and nowhere comfortable to wait. Executive lounge overpriced and meagre without any reclining seats. May as well have saved the money and used the terminal facilities No in flight magazine available to my seat for on board purchases and very little choice off goods on offer."
Punti positivi: "On time, clean airplane, polite air crew and a sandwich and soft drink."
Punti negativi: "NA"
Punti positivi: "Video was good, seats were good."
Punti negativi: "Man doing the check-in in Madrid (site 909) was very rude and unhelpful."
Punti positivi: "Between this nonstop and Iberia’s nonstop, these seats are much more more comfortable, they recline and there is actual legroom."
Punti positivi: "The crew was very nice and professional. They sat me in the last roll on the left with 2 seats. I could not recline the seat and I had to travel sitting up right all the way from Spain to Brazil. Horrible!"
Punti negativi: "They should have offered the empty seats to the passenger as soon the plane closed to take off."
Punti positivi: "personale ok, svago ok"
Punti negativi: "distanza tra i sedili, comfort"
Punti positivi: "personale ok, sedili troppo vicini e scomodi"
Punti negativi: "aumentare lo spazio tra i sedili"
Punti positivi: "Nice crew, flight landed on time"
Punti negativi: "Temperature was very hot and embarking procedure took a while to be completed"
Punti positivi: "The crew was very attentive, as was to be expected for Business Class service."
Punti negativi: "Out of a total of only seven (7) Business Class passengers on the flight from Venice to Madrid, for some reason they only had five (5) meals available, so we were offered a selection from the standard economy class snack list, which was substandard and very disappointing considering we paid for Business Class and therefore expected a Business Class meal and not just a snack! Very poorly planned and completely unacceptable!"
Punti positivi: "Plane was nice and the crew was good, except that the flight left almost an hour late without enough announcements as to what was going on and when we might be leaving."
Punti negativi: "More communications when the flight has been delayed and sitting there."
Punti positivi: "We really like the crew"
Punti negativi: "If they offer something to drink"
Punti negativi: "Flight was delayed"
Punti negativi: "They have lost my baggage and it’s my 4th in Milan with no bags!"
Punti negativi: "One toilet, wasn’t operated well, since it could not be opened from inside-outside"
Punti negativi: "The food it wasnt good"
Punti negativi: "La puntualità"
Punti positivi: "Comfortable seats from the good old days on board B 737"
Punti positivi: "Crew was great, the rest was average"
Punti negativi: "My checked luggage for which i paid an extra $100 has been damaged to a point where 2 out of the 4 weels are about to fall. I don't know in which of the two flights it happened since my luggage was transfered during the layover."
Punti positivi: "All the way unti dinner everything went fine. Once dinner started all good things up to now everything went down the drain. The crew were rude, unprofessional and disgusting. Everything else was excellent. Arlindo Fernandez"
Punti positivi: "When i buy ticket, you dont said that until i check in, never go to buy ticket with you any more"
Punti negativi: "Not a fan of the elevator music they play. Unnecessary"
Punti positivi: "The plane was clean and spacious."
Punti negativi: "Although a short flight, there were no complimentary food or drink options."
Punti positivi: "Flight itself was ok"
Punti negativi: "Checkin was a chaos, different cues and no signs explaining where, crew arrived nonchalant and did bot give specific instructions or tried to appease the excalating situation among passengers cueing for a long time"
Punti positivi: "People and new plane"
Punti negativi: "We have to take a bust to catch the plane. It ya to drive for ages! We left about 40mins later than schedulled."
Punti positivi: "Short and fine."
Punti negativi: "No water on board for drinking unless you buy it. Thats a first. And no food."
Punti positivi: "Ahead of schedule out and inbound."
Punti negativi: "Paid for wifi didn't work for me."
Punti positivi: "Quick boarding , left and arrived on time."
Punti negativi: "Having to pay $60 for a suitcase and not getting a reminder that i needed to pay for the luggage in order to save $30. Other passengers had two suitcases that were treated as carryon and they were not. I am still trying to figure out a way to check in my luggage for my departing trip."
Punti positivi: "All good"
Punti negativi: "The plane had no entertainment inflight"
Punti negativi: "A small child was allowed to be in business class and disturbed me during the flight. I thought small children are not allowed"
Punti positivi: "Imagine that I lost my flight and I had to rebook another flight that departed from Milan - Copenhagen and from Copenhagen - Miami... I paid $1,200 to get this flight... plus I lost my flight that they didn't want me to board in... plus imagine, the €150 for my luggage that they dropped it for me by the baggage claim in Malpensa airport, after I was rejected to board the aircraft... Believe me that I am not much concern about the loss of money that happened to me in this situation, as I am more concern about IS BEING AN ARABIC MUSLIM PERSON, was the reason to lose my flight??? Really guys??? Why really??? I am not a terrorist... I love everyone and I expect people to respect me for who I am, not for where I am coming from..to keep repeating same word ( Arabo Arabo ) ???..... I just need fair judgemental... I've been flying with Air Europa many times and love the company but now I will remain in shock the rest of my life with this experience, to be discriminated in that level from different representatives of this company in Malpensa, Milan... I felt that I need to speak and seek fair judgemental... may I really get an answer?? My name is Abdelrahman Morsy Flight# UX 1066 Confirmation# 073-807-352 Departure: Malpensa (MXP) Arrival: Barajas (MAD) Time: Thu Oct 26 2017 10:45 am CEST - Thu Oct 26 2017 1:05 pm CEST I will remain waiting for fair answer.... and if I am bad person as the lady called me, I will walk away with respect... Thank you.. Abdelrahman Morsy. An Arabic, Egyptian and Muslim HUMAN who loves everyone.. and will never hate anyone.. No To Racism...."
Punti positivi: "Hello Dear, I am writing this message while God only knows how deeply hurt and feels descriminated I am.. Please listen carefully to my below story that happened while my flight from Milan - Madrid ___ Madrid - Miami. I traveled on October, 16th from Miami - Madrid and while checking in to this flight, the gentleman on Air Europa check in desk , required me to pay for my luggage and my iternary already stated that my ticket allowes me to have one bag in cargo and one carry on baggage on board. After I met with the station supervisor and showing the receipt, she understood my rights and proceeded professionally checking me in and I made my flight perfectly all the way to Malpensa, Milan.. On October, 23rd, I was about to make my flight back from Malpensa, Milan - Barajas, Madrid to connect from Madrid to Miami as scheduled.. I proceeded in Malpensa ,Milan Airport to check in area number 5 on terminal 2, where Air Europa flight# UX 1066 is stationed to check in the PAX on this flight. Politely I asked the lady if it's possible to be seated by any emergency exits as I am ex - commerical 1st officer for almost 8 years and I will be able to assist in case of emergency, as I am familiar with evacation procedures.. she informed me that I have to pay for this service.. i totally understood and I didn't comment, while the lady reaction and the way she answered me, was really disrespectful.. Then she asked me to pay €150 for my luggage and I explained the same that happened in Miami airport.. but this time I was deeply disrespected by telling me YOU GO TO TICKETING OFFICE OR YOU WILL NOT TRAVEL...i asked the lady to speak to the supervisor.. the supervisor came after awhile and she was very kind, polite and helpful.. but she kept insisting that I have to pay for my luggage, even I showed her the flight iternirary staying that ONE LUGGAGE IS ALLOWED ON BOARD - 1ST BAG IS FREE - 2ND BAG COST $100... and I had only one bag... Then she saw the receipt and while reading it, another lady from the check in station needed the supervisor help, so she left and I found myself speaking to no one, except the lady who is in charge of my checking in process. Then I told her that it's not fair to pay for something that I already paid for. No one in life can imagine how rude, impolite and discriminating she was.. specially speaking to her colleague in Italian carrying a conversation that I can't understand at all.. but I was able only to understand one thing she mentioned many times while angry... ( La Arabo ).... Yes I am Arabic person from Egypt that love the world from east to west, South to north... and I am living in The United States Of America with a beautiful family that have friends from different cultures, religions and races... But I felt really discriminated at this point when she mentioned ( La Arabo ) many times.... Then she looked at me saying OK AIR SIR ARE YOU GOING TO PAY FOR YOUR BAG OR YOU ARE OK TO MISS YOUR FLIGHT ?"
Punti negativi: "I honestly told her (( SHUU )) because yes, I was feeling very disrespected and discriminated.. so it's fair enough to tell her (( SHUUU )) as I was looking at someone who is still discriminating people in 2017..Then I told her where to pay ? She directed me to the TICKETING office.. I went there and was really very sad.. not for paying, for how come someone can treat a customer like that... or even a human..then when the gentleman asked me for the credit card, I dropped it on his table.. Yes I know that I did it not in a nice way.. but then i apologized to the gentleman.. and you can ask him that I told him that you have nothing to do with this.. and I should apologize.. he gave me the receipt that I still have it that prove paying €150 for my luggage.. I went through security and then proceeded to my gate with a huge feeling of happiness that I will see my family in the U.S soon after a long trip.. The craziest thing even happened while I was proceeding to the boarding gate, the lady took my boarding pass and informed me that I am not allowed to board the airplane for security reasons..What???? Why??? What did I do??? No one talk to me... The lady who was checking me in earlier was turning her face and smiling.... can you imagine?????? Can you imagine the abuse????? Then I told her what did I do ??? I am not a bad person to not be allowed to board the airplane... I don't carry a gun or anything that threatening the safety on the aircraft.. and you know What?? I started to cry while I feel that I am deeply discriminated.... they told me that the captain has the rights to refuse you being on board... Again, as an EX Commercial Pilot, I know very well that for security and safety reasons for the aircraft, the PIC has the authority not to accept a passenger on board, in case that this pax is threatening the airplane verbally, visually, mentally and physically by showing any extreme illness symptoms that would put the life of passengers on board in danger.... DO I AM ONE OF ALL THIS?????? I am someone who is never being in a police department for any criminal purposes and never threatened any human being life... so why I am not allowed to board the aircraft and go back home to see my family and go to my work that I gain my salary from, to pay my taxes to the country that I am resident in, The United States Of America.. And if you are planning to decline my boarding process, why would you let me pay €150 for the luggage???? Isn't it really unfair???? We all work hard to afford our living... so why to do this for me whime I am leaving my family in America to travel for business to afford living for my family.... it's not fair by any meaning or language...."
Punti positivi: "I want a refund of 450 euros...i had to pay for my baggage...i paid 1.184 us dollars for my tickets...and was supposed to be free hand bag and first bag free...how was printed in the tickets you sent me.. Please i need to get my money back...air europa told it was your fault... Yoel flores Miami...305 763 6049"
Punti positivi: "New airplane,"
Punti negativi: "Madrid Rome, charged for water."
Punti negativi: "Sat sweltering on tarmac with doors open. All passengers sweating"
Punti positivi: "Cost effective, easy to access airport."
Punti negativi: "Boarding should be streamlined, by groups, in an efficient manner. Currently, every passenger crowds the terminal in an attempt to be first."
Punti positivi: "For a short flight chair was comfortable."
Punti negativi: "No food, no entertainment. Late plane"
Punti negativi: "Delayed, both ways"
Punti positivi: "Two meals and some in-flight entertainment. Not too bad. You can order a special meal (such as vegetarian) by calling the service center, and it's served first."
Punti negativi: "Red-eye flight, econ seat uncomfortable for sleeping. Fewer entertainment options than other airlines"
Punti negativi: "Food was ok"
Punti positivi: "Food is poor , pasta have not taste n the portion not enoug"
Punti positivi: "The crew was friendly and one started bording it when ok."
Punti negativi: "It was delayed, as normally, 45 mins this time. Awful experience going through security in CDG I would avoid that airport at all cost. Randomly making you wait luggage before security, with add extra 30 mins to the security processes, not sympathy of staff even if flight people may miss their flight."
Punti negativi: "The delay"
Punti positivi: "Generally, a fairly good airline. The crew were exceptional."
Punti negativi: "Boarding was delayed, first an hour, and then two. However, no one updated the departure board at the gate nor offered any information without being asked first. Their app and online check in is woeful. Especially if you try to add a miles account."
Punti positivi: "The boarding was easy. Having a blanket and pillow at my seat."
Punti negativi: "The delay and short time between flights to get to gate and get through customs. Having no in flight entertainment for a 7.5 hour flight. There was not a vegetarian snack option for my daughter."
Punti positivi: "The flight was easy to board when it was time. We left and arrived on time."
Punti negativi: "There was only one person initially checking people in. Then when there was a second person, she was going to make us move to the end of the other line after waiting 30 minutes. She did end up taking us, but it was only after conceding that."
Punti positivi: "It was on time"
Punti negativi: "The condition of the plane was very poor, and the space is also very small & uncomfortable. The food was not good either."
Punti positivi: "It was an ok flight."
Punti negativi: "The line at the airport, there were no tv for movies or entertainment of any kind (besides paying for an iPad or internet), and the chair didnt laid back."
Punti positivi: "Great price to value ratio, attentive crew, good food. Wifi available."
Punti negativi: "Older panes with no phone jack charging options. What's the use of Wifi if your battery runs low or dies. They have charging ports in Business Class. I don't remember the last time I was on a plane with at least phone charging ports."
Punti positivi: "Price was great, flight crew very attentive, even the food was good."
Punti negativi: "The seats didn't have a port to charge phones. Older planes with antiquated tech. Monitors on back of seats were also outdated. Plane was late leaving Madrid."
Punti positivi: "Smooth flight"
Punti negativi: "Air temperature inside too hot."
Punti positivi: "Equipment and crew on both Paris to Madrid and Madrid to Miami were good. 787 aircraft is good. On time and as pleasant as economy air travel today can be."
Punti negativi: "Distance between landing gate in Madrid and departure gate too long. (Sign says 31 minutes walking time!) Also very long distance between landing gate and luggage claim in Miami - I don't know what passengers who can't walk well do. Food bad even for airline standards and Air Europa may have worst coffee of any airline - I can't imagine worse."
Punti negativi: "Wery heavy communication, 99% workers in airport don't speak English . Same in Madrid and Barcelona. In Madrid from one terminal to another 25-30min walked distance."
Punti positivi: "We hardly saw any member of the crew. They were in the back, in a closed area, chatting among themselves."
Punti negativi: "Serve at least one cup of water. It was not offered, nor available."
Punti positivi: "Il personale era gentile..tutto comodo ottimo direi. Grazie"
Punti negativi: "Nulla non mi è piaciuto dopo questo eviterò al limite possibile di non prendere più biglietti con Alitalia"
Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."
Punti positivi: "Nothing"
Punti negativi: "The food, the entertainment"
Punti positivi: "Imbarco veloce, e personale molto gentile"
Punti negativi: "Food and beverage"
Punti positivi: "Niente"
Punti negativi: "Cambio aeromobile e cambio posti"
Punti positivi: "Personale gentile"
Punti negativi: "Imbarco"
Punti negativi: "Strike delay. Very poor food. Cramped chairs. I flight entertainment"
Punti positivi: "Boarding was ok compared to other Alitalia flights"
Punti negativi: "A snack between the meals. More food options for the second meal."
Punti positivi: "Aereo in linea con le altre compagnie primarie"
Punti negativi: "Cibo pessimo, una compagnia come crede di essere Alitalia, che per un volo di linea serve una bustina di snack, proprio senza eleganza, forse i dirigenti dovrebbero volare con altre compagnie, arrossirebbero dalla vergogna. Mai più"
Punti negativi: "El avión, en especial los baños, muy mal estado La tripulación con poco tacto para atender La comida en primera muy poco apetitosa"
Punti positivi: "Nothing"
Punti negativi: "Hour delay getting on the plane, after going through boarding. No explanation as to why."
Punti negativi: "More variety of movies"
Punti negativi: "Tutto"
Punti negativi: "OK flight, evening Business class"
Punti negativi: "Stile e professionalità degli operatori Alitalia che difficilmente potranno raggiungere i voli low-cost"
Punti negativi: "Alitalia sempre un passo in più ad altre compagnie, personale cortesissimo e ottimo viaggio"
Punti negativi: "Allestimento interno dell'aereo e Stuart più attenti a far rispettare le regole a tutti i passeggeri"
Punti negativi: "Eccessivo ritardo"
Punti negativi: "Per problemi di comunicazione con la compagnia sono stato costretto a lasciare il mio bagaglio nell’aereoporto di partenza per poter prendere il volo di ritorno, con la promessa di riceverlo con il primo volo successivo. Promessa che si è rivelata inattuabile per non da procedura"
Punti positivi: "Niente"
Punti negativi: "Tutto"
Punti positivi: "Niente"
Punti negativi: "Tutto dal servizio al modo di trattare i clienti fini a la trasparenza"
Punti positivi: "Volo piacevolissimo. Atterraggio perfetto. Perfetto orario"
Punti negativi: "Efficienza banchi accettazione bagaglio"
Punti positivi: "the flight was on time"
Punti negativi: "for sure the seats, the screens and bathrooms. the plane was so old!"
Punti negativi: "The A330 really needs a makeover... Other airlines offer a better service in Business class"
Punti positivi: "Very uncomfortable seats, entertainment system was outdated, airplane was shabby and the main meal was horrible."
Punti negativi: "It is obvious that the airline has not invested funds to keep up and it shows. I will avoid flying Alitalia in the future."
Punti positivi: "The crew was really extremely courteous - and because it's off season, there was a lot of spare space."
Punti negativi: "The only less than perfect score was food, but the circumstances mitigate that less than stellar note. The warm meal and snack were better than your average over-sweet snack you get sometimes coming from Europe... We had a delay that may have impacted the food (if you keep warm food too long...)"
Punti positivi: "Lo spuntino offerto"
Punti negativi: "Seating, food, entertainment, communication and comfort"
Punti positivi: "Puntualità, siamo partiti in tempo e arrivati a destinazione addirittura con 25 minuti in anticipo, un vero record. Check in veloce."
Punti negativi: "Manca in assoluto la cordialità e simpatia al counter, le signorine sono stressate e scorbutiche, ci domandiamo se forse le condizioni di lavoro siano peggiorate per loro, non troviamo un'altra spiegazione. A bordo dell'aereo tutto quello che riguarda l'intrattenimento, video film, air show , musica assolutamente scadente, parlo della tratta Roma Sao Paulo, vecchi aerei datati con le apparecchiature e schermi vecchissimi e addirittura mal funzionanti. Il cibo un altra pecca, con tutto rispetto ,ma forse si mangia meglio alla mensa della Caritas. Nota dolente, finito il pranzo manco il caffe ci hanno offerto nonostante il sacchettino con il cucchiaino e zucchero fosse presente. Come detto prima la maggior parte della crew sono altezzosi e depressi. Il comandante parlò al decollo e non si è più sentito dopo un viaggio durato 12 ore, tratta fatta di giorno quindi una parolina la poteva sprecare durante la traversia, che ne so il tempo, il volo, turbolenze ecc."
Punti positivi: "Velocità delle varie fasi."
Punti negativi: "Smarrito bagaglio"
Punti negativi: "Posti troppo stretti"
Punti positivi: "Tutto ottimo personale è una gentilezza que se vedi poco in le compagnie aeree"
Punti positivi: "We traveled the same way back but with Air France instead, which was a joy. This aircraft was uncomfortable"
Punti negativi: "Abbiamo atteso 30 min dentro l’autobus aspettando che il personale facesse arrivare il trasporto speciale per una persona malata. Certe cose vanno organizzate prima..."
Punti positivi: "good onboard service"
Punti negativi: "the business class wasnt really so good to my expectation."
Punti negativi: "Una singola persona per il check in bagagli"
Punti positivi: "nulla"
Punti negativi: "ritardo volo di quasi un'ora"
Punti positivi: "Il ritardo dalle 21.45 alle 2.30, 4.45 ore per motivi tecnici: una sofferenza anche se avevo la business ed hanno tenuto aperta la Sala Alitalia fino al nostro imbarco. Cibo ovviamente non provato, perché non era il caso di cenare alle quattro di notte. Confort buono, in Magnifica. Personale praticamente inesistente: hanno offerto un frizzantino o un succo subito dopo l’imbarco, hanno chiesto se qualcuno voleva mangiar qualcosa e poi sono scomparsi per 10 ore. Nessuno chiede ai passeggeri se vogliono qualcosa: dove sono aperitivi, snack durante tutto il viaggio, liquori che Alitalia sbandiera ?"
Punti positivi: "Imbarco, ma avevo Sky Priority Cibo non c’e, come nelle low cost (ma il prezzo non è low) solo un bicchiere di coca cola Divertimento ovviamente non c’"
Punti positivi: "The flight itself was pleasant."
Punti negativi: "The trip was apparently booked as a flight to Madrid with a one-night stopover in Milan and yet the ticketing staff told me that I would not be able to check my bag to Milan since it would go directly to Madrid. I found this to be very odd since I booked a multi-city flight through Kayak. I was also unable to use TSA pre-check with Alitalia, which was inconvenient."
Punti positivi: "We landed safely in Toronto"
Punti negativi: "In this 10 hr flight cabin crew came down the aisle only twice to offer refreshments. There should have been offers of at the least water or juice more than twice on this length of fight. I was disappointed that there were no hot drink e.g. coffee or tea offered at any time, not even with the meal, but this was certainly the least of our disappointments. Only once on this flight did I see a cabin crew member smile. Don't know why, but they were a most unhappy crew that day and this was conveyed to the passengers. I find this hard to believe, and perhaps both my husband and I fell asleep for the few minutes this would have taken, but neither one of us saw a crew member check for seatbelts and seat position before landing in TO. Boarding gate wasn't announced until an hour before boarding, which on an international flight from a large airport was a little stressful, but I am assuming there was a good reason for this."
Punti positivi: "Crew was fast"
Punti negativi: "Boarding was late and also arrived late"
Punti negativi: "Flight was delayed. People/staff was not that friendly. I considered switching flight times, but the options were limited and it would have required me to purchase a new ticket. The fair was relatively inexpensive, but did not include checked bag and in the end was more expensive than other carrier options."
Punti positivi: "Not much. Mediocre everything. Was nice that the flight was not very full."
Punti negativi: "This was an Alitalia flight. Food was awful, flight attendants were quite rude and curt. Really poor experience overall."
Punti negativi: "Per un volo di soli 45 minuti gli assistenti di volo hanno tirato fuori un carrello con una scelta di bevande e cibo esagerata. Son riusciti a servire le file da 1 a 10, spiegando ai passeggeri quanto era corto o lungo un certo tipo di caffè latte, quanto era salato o dolce un tipo di snack, come erano i succhi, birre e vini. I due terzi dei passeggeri dalla fila 11 in poi sono rimasti a digiuno perché bisognava prepararsi all'atterraggio. Ridicoli. Inadeguati."
Punti positivi: "Imbarco rapido Personale"
Punti negativi: "Spazio per le gambe sempre un po’ limitato"
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