Trova voli economici da Londra per Sardegna

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "Great crew & good complimentary food"
Punti negativi: "More seat pitch"

Punti positivi: "Seats were comfortable"
Punti negativi: "Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks"

Punti positivi: "Wonderful on board service from the crew"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti negativi: "You could have had my luggage arrive. Now I don’t know where it is"

Punti positivi: "Ok"
Punti negativi: "Flight was late"

Punti negativi: "Delayed"

Punti negativi: "Delayed flight."

Punti positivi: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Punti negativi: "Bread of sandwich was dry."

Punti positivi: "The crew was very nice. Seats were pretty comfy."
Punti negativi: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."

Punti positivi: "It was a lovely easy flight, always lovely flying star alliance."
Punti negativi: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Punti positivi: "friendly and helpful crew"
Punti negativi: "organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker"

Punti negativi: "Boarding time needs to be longer. Also, too little time between connecting flights."

Punti negativi: "Swiss precision"

Punti negativi: "45mn late"

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "Really good flight. Clean,on time, efficient. Early arrival even"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti negativi: "I was asked to check my carry-on. I have used this carry-on more than 50x without an issue. I have even put it in the smaller compartments on smaller Bombardier jets. I don't have an issue with being asked to check luggage, but I resent being asked when others are allowed to take their carry-on onto to the plane without issue. Right in front of me while I was waiting for a baggage tag, others were being checked in with carry-on equal to mine and allowed to take it onto the plane. I can only surmise that my ticket limited me to one bag onto the plane, although they would not tell me this. This was not clear when I booked the ticket nor when I checked in on-line. I had a 40 minute connection in Zurich so was very concerned that my luggage would not make it. Luckily, it did make it to my next stop. Swiss Air seems to have different restrictions than other airlines which I have encountered before. I take ownership that I should be aware of a tickets restrictions but this was a multi-leg trip (5). However, I will tend to avoid Swiss air in the future, to avoid having to research their unique restrictions."

Punti positivi: "Good crew."
Punti negativi: "The flight itself was pleasant. But a 3 hour delay, because of technical issues on the incoming flight from Geneva? Why didn’t they send another aircraft?"

Punti positivi: "Lots of room because plane was half full"
Punti negativi: "I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more..."

Punti positivi: "Very little."
Punti negativi: "Boarding was difficult with poor communication, before impolite request for spot check of carry-on bag and person. Ended up being one of the last to board. Entertainment system did not work, and after 4 requests for assistance to different crew members finally gave up asking and so had no entertainment for whole of flight. The last of the crew members suggested that an alternative seat or a future flight voucher could be given, but neither of these materialized. Food mediocre, and crew polite, but some not particularly friendly."

Punti negativi: "It was delayed"

Punti positivi: "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Punti negativi: "Nothing, everything was superb"

Punti positivi: "Great seat, wide enough for an adult and a 2 year old to sit in. Food was nice, but didn’t make you go wow."
Punti negativi: "TV was a bit small"

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti negativi: "The seats were uncomfortable, smaller aircraft"

Punti positivi: "Crew memebers were so kind at all times. Even thou’ it was a short flight they gave us a free snack and beverages AND a bonus chocolate!"
Punti negativi: "Nothing it was all great! Even music was playing while we waited on the plane."

Punti positivi: "Check in easy"
Punti negativi: "Weren’t told enough about delays ... very tight seating crew was friendly"

Punti negativi: "30 mins late both ways"

Punti positivi: "I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!"

Punti negativi: "no light over my seat and I reported it before the plane took off. the plane was old, the entertainment system not as expected - really poor"

Punti positivi: "on time, good food, pleasant service"

Punti positivi: "Good clean service that Swiss is known for."
Punti negativi: "There’s never overhead space for carryon. Ever since they went to lift, I have had to put my luggage in a row near the rear, making me wait until the plane almost complete Disembarks before able to get the bag."

Punti positivi: "My partner and I loved our first flight with Swiss from JFK to Zurich the chairs was amazing, we enjoyed the full bed and the entertainmnet screen was amazing to enjoy. The food was delicious and the service was amazing."
Punti negativi: "My Partner and I was dissatisfied with our connecting from Zurich to Cairo. We expected the same flight but we were in basically in coach with little more leg room. The chairs barely reclined to a comfortable position. There was no entertainment, just a three and a half hour flight at the flight plan on a small tv hanging over. their was no differentiation between the economy behind us. just the food that was brought to us, other felt the same as well who were traveling in business with us."

Punti positivi: "Nothing"
Punti negativi: "Staff at the airport were great. Once you get on the plane, where the Swiss are, it was awful. I can't believe that an airline from Switzerland knows less about the customer service than Serbs."

Punti positivi: "typical Swiss quality"
Punti negativi: "Delay. Missed train connection. Business class went to row 15 To then leave it empty"

Punti positivi: "Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome."
Punti negativi: "The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!"

Punti negativi: "1h45 departure delayed with no compensation."

Punti positivi: "The flight was good. The flight attendants appeared to be a little cold and hard. The check in process was not so good. Seat selection was not smooth."
Punti negativi: "I didn't have any major malfunctions"

Punti positivi: "Boarding without frills. On-time departure. Overall good food. Great cabin crew; they took care of a toddler with a fever and her mother."
Punti negativi: "Nothing"

Punti negativi: "Major delay"

Punti positivi: "The flight attendants were perfect and very professional. I had a toothache on both flights back and forth. And on both flights, the crew members were always keeping an eye on me. Thanks so much. And also the pilots did an amazing job on making the flight as smooth as possible, love the 777! Thank you Swiss. I'm flying again to Athens this summer, I'm going with Swiss :)"

Punti positivi: "On time, even arrival 20 min earlier, very courteous and professional cabin crew comparing to the rudeness of Lufthansa one. Soft landing."
Punti negativi: "At LHR terminal 2, same gate A, B, for 2 different flights which lead to confuse many passengers. Better signing and Public Announcement is needed. Queuing 1:30h for tax refund is totally unacceptable and leads to give up to claim your rights."

Punti negativi: "Hi, my flight was delayed for more then 20 minutes and I had next connection flight in short period of time. Even that they now that I will lose next connection they didn't wanted to change my flight to previous flight and they DID had extra seat in a plane."

Punti positivi: "The crew (and food to a certain degree) are the only things at the moment that represent a bright side of Swiss Airlines."
Punti negativi: "I have flown with Swiss several times. Every single time, I had to run in between my gates to make it to the connecting flight. And in the process of the turmoil and stress of rushing, I have witnessed airport people being extremely rude with passengers who were not at fault that their original flight was late and were merely trying to make it on time. Correspondingly, every single time I flew with Swiss, I never knew whether or not I will get my luggages. Simply put, your organization is poor and your flights are unfailingly late!!"

Punti negativi: "Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Boarding was quick and good"

Punti positivi: "There wasn’t anything to highlight as good. On this trip except LHR was organized and clean. The boarding was a free for all after the elderly and young had been boarded footstep as they should."
Punti negativi: "The ground staff were rude and officious"

Punti negativi: "I missed my connecting flight because my flight was late. I had to get to my destination for a wedding."

Punti positivi: "Plane was super nice and new and crew was great!"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Crew was courteous and professional. Food was okay."
Punti negativi: "Seats a little wider and little more leg room."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "on time."
Punti negativi: "nothing"

Punti positivi: "Flight delayed- missed my connection"
Punti negativi: "5 hour delay"

Punti negativi: "Voli in ritardo"

Punti positivi: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Punti negativi: "No negatives."

Punti negativi: "There was not enough room for all the people’s cabin size luggage. They allowed people to get on board with big coats once they’re in the plain they take off the coats and place them up. Those coats take the same space as a small suitcase. I asked the fly attendants for assistance and they didn’t even pretend to care about the situation. I had to put my luggage under the seat for the entire flight, which ended up reducing the very reduced legroom. What this airline is trying to do is; to charge passengers twice for cabin size luggage. This has been my worst experiences with airlines. Lufthansa is definitely an airline to avoid."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."

Punti negativi: "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."

Punti positivi: "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Punti negativi: "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Crew and service was amazing"
Punti negativi: "No entertainment food Horrible"

Punti positivi: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long."

Punti negativi: "Troppo freddo"

Punti positivi: "I like everything about Lufthansa in terms of quality and service"
Punti negativi: "Punctuality. I fly lufthansa twice a week and I have yet to fly on time. There are always a delay."

Punti positivi: "Once again, the in-flight crew was excellent. The flight was good, but no entertainment is provided."
Punti negativi: "Another late take off, probably because the incoming connections were late. So it was good that the airline delayed the connecting flights. However, this leg of the trip was so late that I barely made it to third leg of the trip. A huge problem is that each of these international airports require that you go through the security check again. For that reason, connecting legs of trips through these airports should not be scheduled so close together. Heathrow is the worst, with security staff that, at best, don’t care that you have a close connection to make and just ignore your pleas to speed up the process, and at worst, are just plain rude."

Punti negativi: "Cancelled flight and transferring me on turkish airlines again the flight was delayed over three hours.,obviously we have missed our connection flight to Beirut and now waiting in front the hotel desk because the first flight to Beirut is 12:25 pm , I have lost 2 days from my holiday,I'm very tired and upset, I will never use kayak ever again and I will tell all my friends and family to avoid it."

Punti positivi: "Only an hour and a half but perfect service and even a nice meal. Because of the delay there were a lot of questions to the crew but they managed to keep travelers calm and happy."
Punti negativi: "Flight was delayed but that had nothing to with the crew and the service."

Punti negativi: "The flight was delayed . When we arrived in Frankfurt, there was a quie of 200m . After waiting 10 minutes, they asked us to go to other passport control . We had to walk onother 10 minutes to get there ."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti negativi: "Not entertainment at all"

Punti positivi: "The boarding process was smooth, take off delayed by just over an hour but the Crew were exceptional with providing updates and bringing around refreshments whilst we waited."
Punti negativi: "Seats were a little uncomfortable but outside that not much I can fault the airline for."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "At the gates they said that nobody could bring more than one piece of carry-on items Dash completely catching Everyone by surprise. They took a backpack from me, and it has now been lost."

Punti negativi: "They skipped me when passing out the food. They probably thought that I was sleeping, but they didn’t stop to ask."

Punti negativi: "I didn’t like it because when I asked for a big water bottle, they refused to gove it to me while I am sick and suffer dry throat. The space is rather small. If you are 5ft 5 and above person, I honestly would suggest you buy extra legroom for comfortable purposes. Also, there is like 1 restroom on the whole plane and if you sot at the end, you are screw. Lets not forget that they delayed our flights like 4 hours and only gave us 1 voucher for snack. I don’t expect the experience will be fancy but this is a total disappointment!"

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti negativi: "It took ages to go through the security check, although I have mentioned that I have a flight connection that is due to leave nobody gave a s..t, so I missed my flight. Now I’m waiting at the airport"

Punti negativi: "Cancelled then delayed then had to stay in Frankfurt and was a day late"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Salimos a tiempo . El business es muy confortable"
Punti negativi: "La comida horrible . No se limpian los baños"

Punti positivi: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Punti negativi: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Punti positivi: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Punti negativi: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Nice crew, good food."
Punti negativi: "Both bathroom were not working in business class area."

Punti positivi: "Crew good and seat OK but not exceptional for business class"
Punti negativi: "Food was average - main course could have been better. Range of movies ok but not great"

Punti positivi: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Punti negativi: "Move the drapes a few more inches back."

Punti negativi: "Flight got cancelled"

Punti negativi: "Travelled business class and was ace experience"

Punti positivi: "Very friendly crew and on time with no problems."

Punti positivi: "Friendly crew, upgraded seat was worthwhile"
Punti negativi: "More snacks in between meals,"

Punti negativi: "Head support for 6 feet plus people on seats would be good"

Punti negativi: "Troppo ritardo"

Punti positivi: "The entertainment was amazing"
Punti negativi: "The seats were a bit hard"

Punti negativi: "Boarding was very slow."

Punti negativi: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Punti negativi: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Overall KLM experience is good"
Punti negativi: "Food quality was mediocre for a business class flight."

Punti positivi: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Punti negativi: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Punti positivi: "Food provided, staff kind"
Punti negativi: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Punti positivi: "Crew was nice and efficient"
Punti negativi: "Economy seats don’t recline enough."

Punti positivi: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Punti negativi: "Transfer point needs upgrade."

Punti positivi: "All good"

Punti positivi: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Punti negativi: "Except for the man next to me - great!"

Punti positivi: "Good entertainment options. Nice flight attendants"
Punti negativi: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Punti positivi: "Left ontime and service was excellent."

Punti positivi: "Nice to have a wrap for the snack."
Punti negativi: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Punti positivi: "Decent seat size. Sorta slept the whole flight."

Punti positivi: "Seats were comfortable"
Punti negativi: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Punti positivi: "Very friendly and helpful personnel."

Punti positivi: "In flight food was enjoyable"

Punti positivi: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Punti negativi: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Punti negativi: "I don’t like the limited choice of drinks on these short KLM flights."

Punti positivi: "The flight was great."

Punti positivi: "quick and relaxed"

Punti positivi: "Thankful for coffee being served without charge. Not all airlines do that."

Punti positivi: "Very little if any."
Punti negativi: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Punti positivi: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Punti negativi: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Punti positivi: "The crew were pleasant"

Punti positivi: "Timing & efficiency. Good food though only a sandwich."
Punti negativi: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Punti negativi: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Punti positivi: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Punti negativi: "The entertainment was quite dated and didn't have new movies etc"

"+ Equipaggio sempre allegri e felici + Interno aereo nuovo e pulito + Buona attenzione alla disciplina anti-COVID - Partenza in ritardo inizialmente per problema staff, poi valigia da scaricare per passeggero mancante, finalmente per problema attrezzatura aeroporto. Una storia… - Postazione 26F molto ristretto con poco spazio per i ginocchi, bracce, sotto la sedia davanti. sono nella media per altezza (182cm) ma mi sentivo scomodo."

"The company did not know how to handle COVID bureaucracy efficiently or even correctly. We were asked to fill in four forms when only one is needed or even checked at all. I had to come in early to the airport, take a COVID test and then wait in the airport departure lobby for almost 1h to check in while waiting for the test results. Given that I spent a substantial amount to get a business ticket, I expected my time to be respected and to have business facilities made available. Once reached, the lounge now has an ordering system instead of self-service. The food was honestly disgusting, cold boiled rice without any salt and some "Spanish chorizo chicken" that had no chorizo and tasted like boiled chicken dropped in reheated tomato sauce. The plane departed one hour late. The business class seat was small, but comfortable. The company sent a boiler plate email apologizing which is something you appreciate the first time and it becomes grating when you get more than one per week."

Punti negativi: "I needed wheelchair assistance due to a back injury. The person that picked me up at the aircraft from London was terrific, l was taken to the terminal and told that another team member would take me to the aircraft. No one showed up until the aircraft was fully boarded, then he left me at the beginning of the ramp instead of wheeling me to the aircraft. I was very disappointed! I was so disappointed I didn’t wait for a pickup at the airport in Amsterdam. I regret it, because I’m in so much pain!"

Punti negativi: "Cibo"

Punti positivi: "Niente"
Punti negativi: "Volo in overbooking ho dovuto imbarcare i passeggini Cibo a pagamento Personale scortese"

Punti positivi: "Tutto bene"

Punti positivi: "L'hostess"
Punti negativi: "Private bus for business class would be better"

Punti negativi: "Lo scalo del ritorno è stato troppo breve e a causato lo smarrimento del bagaglio . Inoltre un viaggio che dura un giorno intero deve comprendere almeno un pasto nella tariffa"

Punti negativi: "Scalo troppo breve al ritorno che ha causato lo smarrimento del bagaglio Un viaggio che dura un giorno intero deve almeno garantire un pasto incluso"

Punti negativi: "Tempo di off-boarding"

Punti negativi: "I film in italiano sono limitati"

Punti positivi: "Nulla, solo discomfort"
Punti negativi: "Accoglienza e puntualità"

Punti negativi: "Il ritardo di 1 ora per la partenza"

Punti negativi: "Il ritardo di più di un’ora della partenza è inaccettabile per una compagnia aerea come la BA"

Punti negativi: "The worst flight I took in years. A dated airplane, with seats uncomfortable and worn off, an inflight entertainment system that looked straight from the 90s. We had. 1:20h delay ( announced on board ) on departure as the engine had to be repaired and replacement parts installed."

Punti positivi: "Cleanliness of the plane, comfort on board"
Punti negativi: "Totally unpolite personnel at Heathrow airport. We were at the beginning of the line, but they forced us to check-in the cabin bag, asserting that the flight was packed and there was no space available. The girl that was checking our ticket didn't answer our questions regarding the reason, and told us to speak with her boss. Her boss told us pointlessly that our bag was chosen randomly. In the end, we had to put in a little plastic bag everything valuable we had in the baggage, though on the plane there was plenty of space available in the overhead lockers."

Punti negativi: "Never took the fly"

Punti negativi: "Neppure un bicchiere d’acqua. Volo da 40 anni non mi era mai capitato."

Punti negativi: "Because of inability to load baggage at LHR we were over an hour late departing. Upon landing in ORD the CSM noted that many bags did not make flight. This is very poor service."

Punti positivi: "Service and staff were great."
Punti negativi: "Food not so good. Storage locker against the side bulkhead was constantly difficult to open."

Punti negativi: "Very disappoint as British Airways company. No difference with low costs companies."

Punti positivi: "Poco"
Punti negativi: "Il volo con 45' di ritardo (una consuetudine guardando i giorni precedenti). All'arrivo ancora attesa all'interno del aeromobile, perché il terminal non era pronto. Nel 2018 è inaccettabile, i mezzi di comunicazione esistono e funzionano. Assurdo!"

Punti positivi: "Poco"
Punti negativi: "All'arrivo attesa all'interno del aeromobile (20/30', perché il terminal era guasto e non si trovava un' autoscala per scendere). Assurdo!"

Punti positivi: "Il posto"
Punti negativi: "Dormivo e non mi hanno avvertito della partenza ritardata"

Punti positivi: "la puntualità"
Punti negativi: "la difficoltà all'imabrco per l'eccesso di bagagli a mano. avrei oreferito un imbarco forzato in stiva per un certo numero di passeggeri (io ero gruppo 4 e probabile canditato ...) perchè troppe persone portano come secondo bagaglio item troppo grandi e invece di inserirli sotto i sedili li devono mettono nei comparti overhead. non ci sta più nulla! il personale èstato comunque premuroso e gentile (con con grande professionalità) riducendo il fastidio. era venerdì sera."

Punti positivi: "la puntualità"
Punti negativi: "volendo essere critici durante la notte ua tutti i costi n maggiore servizio di bevande sarebbe stato aprrezzato ma ho comunque dormito parecchie ore e forse ho perso dei passaggi"

Punti positivi: "Spazio in più in larghezza e per le gambe. Vale il maggior costo."

Punti negativi: "The unpleasant unhelpful staff"

Punti positivi: "Partenza in orario, arrivo in anticipo. Personale cortese"
Punti negativi: "British è ormai come ryan, non danno gratis neanche un bicchiere d'acqua. Su un volo di due ore intorno a mezzogiorno se vuoi uno snack lo paghi"

Punti positivi: "Niente"
Punti negativi: "Non sono riusciti a farci stare seduti insieme, sedili rotti, tray rotto. Peggio di così?"

Punti positivi: "volo di per se tranquillo e staff eccellente"
Punti negativi: "in London city non c'è una Lounge di BA il volo è partito con 30 minuti e più di ritardo l'aeroporto è piccolo e trafficatissimo"

Punti negativi: "Old aircraft with limited space and entertainment (Business class). One hour delay on arrival."

Punti positivi: "Very comfortable aircraft (I got a seat in the middle of two other people in economy class, but the seat was so comftorable I could sleep easily througout the whole flight) and very good service. Good wine selection. Not many movies, but good ones."
Punti negativi: "Food quality can be improved, although I had worse. I had to pay 70€ for 5 kg excess weight of my lagguage, usually other companies do not make me pay anything. Some delay in the boarding process."

Punti positivi: "Quite fast boarding process."
Punti negativi: "Had to pay 70€ for 5kg excess weight of my lagguage. I understand the aircraft is small, but my final destination was New York, and usually companies such as delta or emirates don't make me pay anything. No online entertainment, no food served, not even a bottle of water."

Punti positivi: "cibo vegetariano"
Punti negativi: "fatti salire sull'aereo e aspettato 2 ore seduti....."

Punti negativi: "ritardo imbarco"

Punti positivi: "Ottimo cibo vegetariano"
Punti negativi: "Ritardo di 25 minuti lunga attesa voli"

Punti positivi: "o servizio"
Punti negativi: "Ritardo su entrambi i voli1 ora per problemi a londra"

Punti negativi: "Ritardo di 50 minuti"

Punti negativi: "Aereo con servizi vecchi e non funzionanti. Luci video etc etc"

Punti negativi: "il sistema dsi intrattenimento non funzionava! 11 ore di voloooo"

Punti positivi: "Il personale di bordo è gentile, e si adopera per rendere confortevole il viaggio nonostante il ritardo, e cercando di recuperare sul tempo perduto."
Punti negativi: "Ritardo di oltre un'ora."

Punti negativi: "Niente"

Punti positivi: "In anticipo di 20 m"

Punti negativi: "Ritardo 2 ore"

Punti positivi: "L'airbus A380. Spazioso e confortevole anche in economy class"
Punti negativi: "Arrivato al check-in a Bologna l'affetto mi ha addebitato 140€ X 6kg di eccesso in due valigie X 4 passeggeri. Incredibile non ha voluto sentire ragioni nonostante fossimo in 4 passeggeri con 2 valigie non ha voluto capire...... mai successo in tanti anni di voli aerei con british Airways, quando è successo altre volte mi hanno sempre lasciato passare senza pagare niente"

Punti positivi: "When I asked for a gin and tonic during the only drinks service in "business class" they at least gave me two miniatures of gin and two cans of tonic."
Punti negativi: "we sat on the tarmac for over an hour before taking over. there was no offer of any drinks for this entire time. the "business class" seats were the same as economy, just with the middle seat blocked. the meal was closer in quality to bad meals i've had in economy class than anything i've ever had in business class."

Punti negativi: "Completely messed up departure time, poor maintenance and old aircraft. Grumpy service"

Punti positivi: "Only thing I liked was the travel time to destination as it was the quickest flight due to circumstances and time I needed to travel."
Punti negativi: "I didn't like near enough everything about this flight."

Punti positivi: "Thai airways much better"

Punti positivi: "It flights themselves were fine. A 45 minute delay sucked though."
Punti negativi: "Service & Notification. The airline switched my itenerary without alerting me which made me miss a connection. The resulting troubleshooting with the airline has been non-existent. I will not fly Eurowings again."

Punti positivi: "Equipaggio gentile"
Punti negativi: "Non parlare solo in tedesco."

Punti negativi: "The flight was delayed 40min So i missed the connection in Leipzig"

Punti negativi: "The temperature at altitude was far too warm for my comfort."

Punti positivi: "Punctual"
Punti negativi: "Seats"

Punti negativi: "Distanza minima tra sedili."

Punti negativi: "Distanza minima tra sedili."

Punti negativi: "Paid for high speed WiFi Could not even check my mails"

Punti negativi: "No fue posible hacer el check-in con anticipación, me enviaron información sobre el vuelo el mismo día, mientras viajaba en otro vuelo previo por lo que no pude verlo a tiempo y, además, la información que enviaron estaba en alemán (ningún otro idioma!). Casi pierdo el vuelo por la mala información."

Punti positivi: "Eurowings is an average low-budget flight. But at least the equipment looked all right, and it was clean. Ohh and the y didn’t loose my luggage (as I was travelling through connections, I was worried bit)."
Punti negativi: "No food or drink is included in the price, narrow seats, delayed flight. We were already seated when it turned out the departure will be delayed by 30 mins. No toilet use during this time...."

Punti positivi: "Puctuality"
Punti negativi: "Seats are too small"

Punti positivi: "Puctuality"
Punti negativi: "Seats too small"

Punti positivi: "Seats were comfortable"
Punti negativi: "Change in gate was not anounce"

Punti positivi: "The crew was nice, seats were comfortable."
Punti negativi: "I didn’t appreciate the surprise of having to pay $50 Euros to bring my bike, which then required I leave the baggage drop off line, go to customer service to pay, return to the baggage line to pick up my bag and boarding pass, and then go to the special luggage handling line."

Punti positivi: "I am still in one piece after flying."
Punti negativi: "The crew (and people before boarding) were kind of rude (e.g. mean tones, not really smiling, etc.)."

Punti negativi: "Everything, flight was super late, no explanation whatsoever,"

Punti positivi: "No frills but no dramas either. All efficient and friendly. Helped that there were many empty seats"

Punti positivi: "Good view with the high winged propeller plane"
Punti negativi: "Small overhead storage"

Punti positivi: "Boarded and departed gate on time. Efficient."
Punti negativi: "Not the friendliest."

Punti positivi: "It was ok"

Punti positivi: "On time"
Punti negativi: "N/A"

Punti negativi: "Too late and not too much Information about that"

Punti positivi: "On time flight and friendly staff"

Punti negativi: "Ritardo di quasi un ora"

Punti positivi: "Atterraggio perfetto"

Punti negativi: "12 hour flight with no in flight movies unless you paid an extra EUR 10. Food tastes bad, plus I was skipped from the second meal despite having prepaid for it (flight attendant overlooked that my seat was on a list, part of the problems that come with nickeling and diming for every single thing including even meals on an international flight). Despite flying to the US, attendants consistently only spoke German to me and my wife, did not speak on both German and English."

Punti positivi: "If I can give this airline negative stars, I would."
Punti negativi: "Lack of communication. Lack of sympathy. Lack of knowledge. From the beginning, I wasn’t given the boarding pass to my connecting flight nor was I informed as to why. When I finally made it to my connecting flight with NO time to spare (very small window of approximately 45 minutes to make it to my connecting flight) my husband, my son and I were turned away from our flight due to over booking. The Eurowings manager guarantees we would be able to make another flight if we went to the ticket counter right away. At the ticket counter, (different airline) the ticket agent explained we’d have to transfer our booking over from Eurowings to the new airline. This left us NO time to make that flight the Eurowings manager guaranteed us we would make. We also waited 3 hours at the baggage claim office only for them to tell us they lost all our bags. Only 2 out of our 5 bags made it onto the flight and will be waiting at lost and found of our final destination and the other 3 bags are unknown of their whereabouts. The Eurowings ticket agent took ALL of our bags including my husbands and I carry ons, so we were left with no clothing and had to stay at the airport over night. This airline really sucks. We were never informed in advance of this over booking issue or I would have certainly made my own accommodations before hand. Will never fly Eurowings again. Definitely the worst airline I’ve traveled with. And I lost 5 bags in the process."

Punti positivi: "The crew was friendly and helpful!"
Punti negativi: "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."

Punti positivi: "Not much really except Wi-fi which is pricey though."
Punti negativi: "Delayed with no information. Boarding bit chaotic and once on board no food left to buy as everything has been sold out. Despite me being in row 1 and the first customer to be served. Plane arrived at low cost Barcelona terminal and we had to wait quite long for our luggage. Eurowings race to the bottom."

Punti positivi: "Attendants and counter staff all super friendly, seats were comfortable with decent leg room, nice beverage and snack offerings."
Punti negativi: "Nothing of note."

Punti negativi: "Another delayed Eurowings flight to Stuttgart with no information provided."

Punti positivi: "The two staff I randomly meet and ask for questions"
Punti negativi: "Stereo type staff unnecessarily and poor customer services from two ladies while I was leaving to exit. I didn’t know I should be escorted by them at that point and they were so rude on . They couldn’t even be nice and understand that I miss my flight."

Punti positivi: "Staff at the airport (ticket counter and check-in) were very polite."
Punti negativi: "The flight ran two hours late. They notified me via an email in German (I don't even speak German, and I made my reservation on the English site, so I would think they would send me notifications in English as well.) I missed my connection in Dusseldorf because of the delay, but was able to rebook for free at the ticket counter and they gave me a €10 voucher for dinner as well."

Punti positivi: "Everyone was nice."
Punti negativi: "When we finally were able to board it went smoothly. The crew was nice, but nothing amazing. Not very comfortable but not surprised for a short flight. There was no “food”. There was no “entertainment”. Kayak was great for information and reminders!!!"

Punti negativi: "Is there anything more to say?"

Punti negativi: "No Bus"

Punti positivi: "Crew was friendly and punctual."
Punti negativi: "Service and seat comfort not as by the same standard as Eurowings."

Punti negativi: "Il ritardo di 1h20"

Punti positivi: "Spacious seating for a budget airline."
Punti negativi: "Nothing. All good."

Punti positivi: "legroom was ok but i paid for it"
Punti negativi: "i somehow ended up having paid for a "meal" onboard, which consisted of half a sandwich (don't know why they thought mayonnaise went with cheddar), half a cup of coffee and a carton of water. Apparently that cost me 10 euros and it was something i should have unticked when reserving my seat. the flight was also delayed an hour with minimal apology."

Punti negativi: "Volo annullato"

Punti positivi: "Tutto un po di ritardo ma bene"

Punti negativi: "Nothing."

Punti negativi: "I could not check in online the evening prior as there were no more standard seats to select, and therefore could not purchase an extra check-in bag with online prices. I called Eurowings and they advised to just go to the airport and check-in. Was forced to pay a much higher price at the check-in counter at the airport. Either the online system has been set up to rip off the consumer or this is a farce."

Punti negativi: "I wasn’t offered any refreshments despite having pre-paid for it, onboard Wifi and entertainment did not work, cabin crew were no polite"

Punti positivi: "Tutto"
Punti negativi: "Niente tutto perfetto"

Punti positivi: "Il volo piacevole, imbarco in orario,arrivo in tempo, personale gentile."
Punti negativi: "All'arrivo a Stuttgart l’assistenza per passageri invaidi è stata la peggiore. Abbiamo aspettato più di mezz’ora nel aereo,assistendo anche al cambio del personale e la pulizia del aereo, non avevano lift mobile e sedie a rotelle ."

Punti negativi: "- the flight was delayed by approx. 30 mins (though this delay was not entirely unwelcome as my previous flight was delayed too so in order to make the connection safely, the delay was ironically useful)"

Punti positivi: "We missed this flight, so there was really nothing to like. However, the lady at the Swiss help desk was extremely kind and helpful in finding us an alternate flight."
Punti negativi: "When I booked the itinerary clearly stated that this would be a Swiss Air flight. We were confused when they did not give us our boarding passing for our connecting flight at our original departure desk, and were told we would receive the boarding passes at the gate in Zurich. I never received any notice about his being a Eurowings flight or instructions to check in online. Our incoming flight to Zurich was delayed at least a half hour and it took us a while to get to the gate for our connecting flight. When we arrived, the gate had just been closed and we were told we were not even on the ledger. We were told we would have needed to get our boarding passes at the Swiss Sor desk and required prior check in to be on the passenger list. We were also very confused about the fact that this was a eurowings fight even though our booking indicated Swiss. This has never happened to us before. We would have needed additional instructions for prior check in, and had we been on the passenger list perhaps the plane would have waited for us."

Punti positivi: "Check in was easy, employee was pleasant."