Trova voli economici da Lisbona per Madrid

Punti positivi: "Velocità di volo"
Punti negativi: "Sicuramente l’attitudine del personale (freddo) antipatico non disponibile problematico scortese Ma proprio pena"

Punti positivi: "Nothing"
Punti negativi: "It was over an hour late with little information about why. The gate wasn't shared until the last minute. Boarding was awful and confusing. We were stuck sitting at the gate for a long time with no air and the crew didn't deserve the last ten rows any water. The luggage also took forever to get onto the belt. Overall bad"

Punti positivi: "Personale cordiale e disponibile."

Punti positivi: "The staff"
Punti negativi: "Providing more drinks and beverages"

Punti negativi: "Our flight in Lisbon was scheduled to board an hour before departure. We arrived on-time, went through the line and were then placed in a standing room only area to stand and wait for another 45 minutes before boarding. We were placed near the entrance (I thought to board early as a family) but were later told to join another line when we asked why we sere just standing and waiting while other passengers were walking past us. The communication between staff and between your staff and passengers was poor."

Punti positivi: "everything from the boarding and check-in process to in flight comfort."

Punti negativi: "Gate location information delayed until last minute!"

Punti positivi: "The plane was fairly new, clean, and comfortable seats."
Punti negativi: "A better selection of the main meals in business class."

Punti positivi: "Puntualità"
Punti negativi: "Pessimo snack delle ore 12:00 Identico a quello del volo delle ore 7:00 Mai successo"

Punti positivi: "Puntualità"
Punti negativi: "Pessimi snack"

Punti negativi: "Food timing, displays for video tiny and no selection possivble."

Punti negativi: "3:30 hrs delay lost my convection no one to talk to or any help they gave me nothing I had to stay overnight at my expense n pay new ticket hotel food taxi etc nobody will help or respond for anything"

Punti positivi: "Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained"
Punti negativi: "The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys."

Punti positivi: "It was quick."
Punti negativi: "Delayed transport to flight, tiny non-reclining seats. Food offering mediocre and had to flag down flight attendant just to get water they we're giving to everyone but some of us apparently."

Punti positivi: "I travel for pleasure a lot and this was my first time flying TAP Portugal. I flew from LIS to MAD and the crew were overall more friendly and smiling than on US domestic flights. The plane was clean and bright. I did not notice if the seats recline. I will be using them for short flights throughout Europe when I return for visit."
Punti negativi: "Flight was so short they rushed us eating the cookie and only water was served that I could tell. Also, TAP has their own boarding check-in wing of Lisbon airport. It was not clearly marked and Eropean arrows pointing up could mean to continue forward, as well as go to upper floors."

Punti positivi: "Delayed"

Punti negativi: "Bad experience with charged"

Punti negativi: "Ritardo di due ore e passa per non precisato guasto tecnico al velivolo."

Punti negativi: "Unruly boarding lines. Plane late .flight attendant less than friendly"

Punti positivi: "everything was fine. nothing specifically wrong or bad."
Punti negativi: "had the same food the third time this week. they could do more"

Punti negativi: "When I booked the flight, your site said that I would not have a luggage charge, but I was charged 37 euros more when I checked in."

Punti negativi: "Boarding took longer than expected. Flight was delayed then was delayed a second time once everyone was boarded. Smaller plane than the usual TAP planes, but okay flight."

Punti positivi: "Belam cake was lovely !"

Punti positivi: "nothing."
Punti negativi: "The flight was cancelled few hours before departure. I called the customer service and they a flight to Tel Aviv a day after with 3 stops. It was imposible to accept, so I've cancelled and bouhgt another ticket from other airline and ask for refund. Three months later I still waiting for the money. Not recommend at all TAP."

Punti positivi: "You can charge your devices (only in one plains from London to Portugal)"
Punti negativi: "Cabin crew were far from welcoming when dealing with the African passengers (including me though I'm Spanish) the food was a disgrace On a 5 hour flight to Accra there was no entrainment, the chairs were incredibly uncomfortable and you could not even charge your devices... The food arrive way too early. I believe the airline has put less of an effort on these planes due to the nature of the passengers... I have been traveling for 20 years and I never felt so disappointed by an airline... I will not use this airline ever again"

Punti positivi: "Refuel was quick and we were back on air in less than 30 min... Wich was great.."

Punti positivi: "It was a very short flight, so non-reclining seats were not a problem. They also seemed a nice distance from the seat in front, so there was no problem of having the person in front basically in your lap."
Punti negativi: "They handed out a small biscuit which made me expect water or coffee to have with it. This is not the case."

Punti negativi: "Mi hanno cancellato il volo senza avvertire, dovevo partire alle 9 del mattino e mi hanno messo nel volo delle 19. Sono incinta e in piu viaggiavo con un bimbo di 7 anni, non ci hanno dato nemmeno un voucher per mangiare e il personale di informazioni a Lisbona sono stati tutti antipatici. Siamo arrivati a Zurigo alle 22:45 non cerano treni per Basilea, sono dovuta prendere un treno per Zurigo HB con tutte le valigge e da lí abbiamo preno un altro treno per Basile. Siamo arrivati alle 2 de mattino a casa. Viaggio STRAZIANTE PER COLPA DELLA TAP."

Punti positivi: "Given the weather in the UK we were expecting delays but we were pleasantly surprised! It was one of the smoothest journeys we have ever had from leaving our hotel to getting home and TAP featured highly in this. We even landed 35mins ahead of schedule - amazing flight with lovely crew."
Punti negativi: "If I have to be picky I would ask that the crew on board speak more slowly when providing inflight information, particularly when English is not their first language as us oldies have difficulty understanding what is being said."

Punti positivi: "La puntualità e l'assistenza"
Punti negativi: "Avevamo prenotato il lettino da infante ma abbiamo dovuto chiederlo perché non arrivava."

Punti positivi: "Buona l'assistenza"
Punti negativi: "L'imbarco prioritario era un po confuso e non organizzato bene"

Punti negativi: "Ho dovuto pagare 25€ per avere un posto finestrino. Non senso."

Punti negativi: "I booked this flight months and months ago on Kayak, excited by what I thought was an excellent deal to go visit an old friend. When I got to the Boston airport, I was told there is a fee to check a bag with the ticket type I purchased- of 90 DOLLARS each way!!! This is absurdly expensive. I tried to pay with cash as I had very little on my card, and was told this isn't possible. So I had to pay the fee, and arrive at my 7 hour layover with next to no cash on my card- too little to buy a meal in the airport. So I had a miserable layover experience. I do not recall seeing this baggage fee listed anywhere on Kayak when I booked my flight- it looks like this policy took effect in September 2017, but I booked my flight in July. I am very upset about this additional charge- it is dishonest and I will not be flying with TAP again. I am also considering using alternatives to Kayak, as the TAP representative said that it's Kayak's fault the baggage fee wasn't listed."

Punti negativi: "everything is ok but food is bad. better give to passenger fruit or bisquit, wafers"

Punti positivi: "Cabinstaff were friendly and professional"

Punti positivi: "Of no change is BULLSHIT"

Punti positivi: "Flight was on time, crew very friendly, check in process easy"
Punti negativi: "Seats are very unconfortable and the space limited. baggage policy isn't very clear; I had to pay 20 extra euros for a checked bag"

Punti positivi: "On time, clean airplane, polite air crew and a sandwich and soft drink."
Punti negativi: "NA"

Punti positivi: "the food , drink and the crew"
Punti negativi: "seats not very comfortable. plane full up"

Punti positivi: "Crew"
Punti negativi: "Delayed departure"

Punti positivi: "Sicurezza volo, disponibilità assistenza immediata"
Punti negativi: "Posti in aereo molto stretti"

Punti positivi: "Sicurezza volo, disponibilità assistenza."

Punti negativi: "No vegetarian option The last seats mean can't lean backwards when someone in front goes backwards :("

Punti positivi: "Friendly air hostesses"
Punti negativi: "Too much security check at the airport due to the U S Homeland requirements"

Punti negativi: "the entertainment system was outdated and did not work. For such a long flight this in not acceptable"

Punti positivi: "Price"
Punti negativi: "Carrying your luggage downstairs is crazy. And then taking a crammed bus to board the plane -- seems very 1960's"

Punti positivi: "Lovely crew, nice breakfast, ON TIME!"

Punti positivi: "On time and the plane may have been the cleanest aircraft I've ever been on."
Punti negativi: "Nothing comes to mind. All in all, a very nice travel experience."

Punti negativi: "No water, but it's a short flight so they probably just didn't have time."

Punti positivi: "Comfortable great crew, great experience for first time flight with them"

Punti negativi: "Deplaned very orderly for distancing, but then on tarmac into crowded bids during COVID. Really?? What gives?? Lots of empty jetways! So sloppy, or something!"

Punti positivi: "the crew was nice"
Punti negativi: "They lie to you when they tell you that your luggage in included and you end paying $250 more. Now they only give you one meal in 9 hours and the prices keep going up. Find another company and another flight searcher."

Punti positivi: "The crew was very nice and professional. They sat me in the last roll on the left with 2 seats. I could not recline the seat and I had to travel sitting up right all the way from Spain to Brazil. Horrible!"
Punti negativi: "They should have offered the empty seats to the passenger as soon the plane closed to take off."

Punti positivi: "personale ok, svago ok"
Punti negativi: "distanza tra i sedili, comfort"

Punti positivi: "personale ok, sedili troppo vicini e scomodi"
Punti negativi: "aumentare lo spazio tra i sedili"

Punti positivi: "Nice crew, flight landed on time"
Punti negativi: "Temperature was very hot and embarking procedure took a while to be completed"

Punti negativi: "Food options and number of times meals are served could be improved."

Punti positivi: "Open seat right next to me"
Punti negativi: "The check in agents are truly the worst. Only one check in agent came after me through security and apologized on behalf of his colleague and upgraded me. Awful check in person"

Punti negativi: "I cancelled the flight within hours of booking and got the ticket refunded three weeks later, not the 5-7 business days they promised, but I never got a refund for the luggage fee. Will do my best to avoid them in the future"

Punti negativi: "Flight was delayed"

Punti positivi: "Trip was short."

Punti negativi: "La puntualità"

Punti negativi: "They didn’t even give water without charging for it. Water is a basic need The hidden baggage fees. I was informed at checkin that I wasn’t allowed a checked bag from Amsterdam via Madrid to Miami. It is the first time I have ever flown internationally where you don’t get 1 bag at least to check in. The. The fee was €150 one way to check a bag. I feel that the airport should have disclosed more clearly that the fair did not include luggage. I can understand for some short haul flights people can choose to take luggage but international long haul is just heap and dishonest"

Punti positivi: "I am new to Air Europa, and I have had a great experience with several flights."
Punti negativi: "They could use kiosks at check in, to move the line a little quicker."

Punti positivi: "Nothing"
Punti negativi: "Boarded flight and then let us sitting on the tarmac for ninety minutes with no water or air conditioning.Once flight under way no food available.DO NOT FLY THIS AIRLINE!!!!"

Punti positivi: "Nothin"

Punti negativi: "Late boarding, and had to get on a bus to get to the plane."

Punti positivi: "Delayed arrival of the aircraft in Lisbon , subsequently hour plus departure delay ,onward connections and baggage lost."

Punti positivi: "All good"
Punti negativi: "The plane had no entertainment inflight"

Punti positivi: "Low Fare"
Punti negativi: "No IFE in Coach"

Punti negativi: "A two-hour fog delay in London assured me that I wouldn't make my connecting flight to New York. Both the Air Europa desk attendants at the airport and the customer service agent on the phone took no action, telling me simply that they would take responsibility in Madrid, where I had a layover. Sure enough, I missed the connection, and the Air Europa staff in Madrid were even less helpful, showing practically no problem-solving ability and even less empathy. In the end, I couldn't leave Madrid until 24 hours later and had to cancel half of my weekend plans in New York, frustrating friends and family who were expecting me. Overall, this was a nightmare experience. The indifference shown by Air Europa staff was outrageous."

Punti negativi: "they didn't bring for all the passengers that ordered a kosher meal."

Punti positivi: "Easy check in. On time. Great crew. Love the 787 Dreamliner."

Punti negativi: "Sat sweltering on tarmac with doors open. All passengers sweating"

Punti positivi: "For a short flight chair was comfortable."
Punti negativi: "No food, no entertainment. Late plane"

Punti positivi: "Two meals and some in-flight entertainment. Not too bad. You can order a special meal (such as vegetarian) by calling the service center, and it's served first."
Punti negativi: "Red-eye flight, econ seat uncomfortable for sleeping. Fewer entertainment options than other airlines"

Punti negativi: "Food was ok"

Punti positivi: "Food is poor , pasta have not taste n the portion not enoug"

Punti negativi: "Food very bad, long delay, reading lamp did not work, waiting time at landing, bad airline ... not recommended"

Punti positivi: "This flight was cancelled without notification, please contact me immediately."

Punti positivi: "I guess not being in the middle seat since there were none and having a seat to myself."
Punti negativi: "There was a delay getting into the plane and then it was still super hot in the plane. Also baggage wasn't clear in terms of buying checked in baggage."

Punti negativi: "The delay"

Punti positivi: "The flight was easy to board when it was time. We left and arrived on time."
Punti negativi: "There was only one person initially checking people in. Then when there was a second person, she was going to make us move to the end of the other line after waiting 30 minutes. She did end up taking us, but it was only after conceding that."

Punti positivi: "No había nada que me agradara de este vuelo."
Punti negativi: "Nuestro vuelo entre Boston y Lisboa arriba llegó con retraso a su destino, Lisboa. En Lisboa, las maletas se retrasaron más de 1 hora. Debido a ambos retrasos, perdimos el vuelo de conexión entre Lisboa y Oviedo. En Lisboa, los empleados del mostrador de Air Europa ni nos miraron a la cara. No se disculparon ni hicieron ningún ademán de ayuda. No había otros vuelos entre Lisboa y Oviedo hasta el día siguiente. Tuvimos que rehacer los billetes de avión en el aeropuerto de Lisboa, encontrar un hotel en Lisboa y cenar allí por el retraso del avión de su compañia y el indebido manejo de equipajes. Aunque las compañias aereas entre Boston y Lisboa y Lisboa y Oviedo fuesen distintintas, el asunto de " no es nuestro problema" " no es una sloución" al viajero, especialmente cuando se trata de vuelos internacionales. Lo menos que Air Europa podría haber hecho por nosotros es habernos facilitado un voucher para pasar la noche en Lisboa. Por decirlo claramente, rehacer los billetes a Oviedo y pasar la noche en Lisboa sumó otros 1000 dólares. Ni que decir que en Oviedo tuvimos que rehacer todo lo demás,porque nuestro vuelo no salió hasta las 4 de la tarde del día siguente. La vuelta del día 21 de Julio desde Lisboa a Boston aconteció iigualmente con otras dos horas de retraso. La compañia Delta en Boston e ofreció a montarnos en un avión Bostón-Atlanta más tarde sin gasto alguno. Su compañia en cambio se disculpó en un vuelo internacional. Su lema "No es nuestro problema". De poco sirve esto ahora de vuelta en mi casa, exceptuando que esta familia no utilizará en el futuro su compañia en ningún vuelo internacional, ni recomendará su aerolinea a otras personas. Nunca Iberia,Delta, Air France, British Airways, Tap ni American se han comportado de este modo a lo largo de nuestro recorrido por el mundo."

Punti negativi: "We were an hour late taking off after boarding"

Punti negativi: "Every flight was at least an hour delayed. We were insanely late for our connection flight due to a totally unnecessary delay at the first airport. We then SPRINTED across the whole Madrid airport and then when we arrived to second plane was TWO HOURS delayed. The staff always seemed to be working, but was completely inefficient in getting anything done. It took them 20 minutes to respond to our notice (we pressed the air attendant button on our seats) and then told us we couldn't get snacks because they were giving out pizzas, which took another hour. Every single part of our flight was delayed and inefficient... with no reason ever being given. It was pretty miserable overall and I will likely never use Air Europa ever again."

Punti positivi: "Price was great, flight crew very attentive, even the food was good."
Punti negativi: "The seats didn't have a port to charge phones. Older planes with antiquated tech. Monitors on back of seats were also outdated. Plane was late leaving Madrid."

Punti positivi: "Nice, new, spacious aircraft!"
Punti negativi: "Grouchy stewardess. Most stewardesses did not speak English. Vacant exit row not available to sit in. Boarding staff did not notify by loud speaker of boarding beginning in Miami."

Punti positivi: "Nothing."
Punti negativi: "I bought 2 tickets at the same time for me and my wife and the sat us separately 10 rows apart from each other. Its stupid they dont let you choose your own seats. Also paying for the bag was another long process and had to go to 3 sepparate counters because Air Europa required a different procedure. Pilots necer announced upcomig turbulence and the landing was horrible. Old and uncomfortable seatbelts. Ive been on 3 flights this week and this was by far the worst. Wont be flying Air Europa in the future."

Punti negativi: "Had to pay for baggage and boarding was a hassle, driven on a bus for about 10 mins, had to wait to board etc."

Punti negativi: "The line for checking in with previous online check in is redicouslously long, what is the point with doind online check in if you have to be standing 1 hour just to drop the bags? It happened in both flights to rhe point that we almost lost our flight from madrid to lisbon"

Punti positivi: "The length of the flight. The crew was very polite."
Punti negativi: "The airplane was old, the food was OK for breakfast but the dinner was bad. The check in app didn't work properly and I was not able to get the boarding pass of the seat I wanted. It isn't a direct flight, there is a 2 hours stop in Asunción and you have to take everything with you like you were changing planes. They should allow to leave stuff one the plane. Also, be aware that 50+ HK seats are reserved for the crew, I selected one of those in the outbound flight and they changed me to another seat that was near the toilet with no window. A really bad flight."

Punti positivi: "Nothing that called my attention"
Punti negativi: "- Food was ok but you can do everything by the mobile app but not ask for special food. - entertainment took like 40 min to start working - limited number of movies"

Punti positivi: "The entertainment was excellent and the food plenty and good"
Punti negativi: "I had an isle seat assigned to me at check in, however I strongly feel discriminated against by your stewardess Sylvia , after she made me move so another young lady could have an isle of 3 seats all to herself. The made me food to another seat (50 something) when I know I didn't have that seat. I would never recommend this airline - I travel often and plenty and have never been so humiliated and made to feel less than. They way I was asked to move was as if I was a disturbance , as if I sat next to the pilot of the plane ....it wasn't even offered an apology or asked kindly. It's unacceptable."

Punti positivi: "Pretty standard experience on this flight for what you pay."
Punti negativi: "Delayed. No transparency. Not a single detail with the passengers despite waiting for 2 hours at the airport."

Punti positivi: "I'm six feet tall with long legs and I was actually comfortable for the flight. It was nice for a change."
Punti negativi: "It was a connecting flight for a lot of people but the crew didn't say where to go for connections. I know that's not really their job, but many people (ourselves included) were running through the airport to first find then travel to our connections. A simple "go right for connections" could have sufficed because in a very un-airport-like move, there were no signs about connections, just gates, and our boarding pass for the connection said Gate ABC--which meant it was either Gate A (60 options), Gate B (60 options), or Gate C (60 options) and Gate A was slightly left and the other two were about a 30 minute run/walk. We had 45 minutes between flights, which we thought was reasonable, but we spent 15 of them trying to figure out where to go and asking airport employees who said follow the gate number and when we showed them Gate ABC, became confused because there was no gate number."

Punti positivi: "The electric stairway was not working and we had to carry the baby with The carry bags up the stairs and the stroller was not delivered at the airplane it was delivered with the suitcases."

Punti positivi: "On time!"
Punti negativi: "The food is not good. Little space between seats."

Punti positivi: "The crew were very helpful once boarded in assisting with overhead baggage."
Punti negativi: "The flight had major turbulence without any communication from the pilot or crew as to what to expect and having been on 8 flights just this week I am not a first time flyer, but have not felt so uncomfortable with noises of what what sounded like ice hitting the plane. Just looking around it was clear I was not the only one who felt this way. I understand that the pilots did there best to navigate through the weather but for the future it would be great for them to communicate that we would be hitting some turbulence. The landing as well was one of the worst I have experienced. I will not be flying or recommending air Europa to anyone. Just checking in to receive boarding passes was a nightmare as they informed me the plane had already closed even though it was an hour before my flight left. I was then directed to customer service who then sent me back to the counter where I finally received my boarding pass. Running through the airport and to security was awful and when I arrived at the gate the gate was still open and people were still boarding. It seems as thought air Europa is more concerned with how many tickets they can sell than customer service."

"La possibilità di poter personalizzare il tuo viaggio con la scelta del postoe la tipologia di bagaglio a mano. Migliorare abbassare i prezzi per i bagagli da stiva"

Punti positivi: "Piloti e stuart di bordo gentili, simpatici e competenti"
Punti negativi: "Il distanziamento sociale e le misure anticovid"

Punti negativi: "From terminal to terminal... the worst airlines and experience. Flight delayed, crew unprofessional and boarding horrible."

Punti positivi: "Competent crew"
Punti negativi: "Very late"

Punti negativi: "Flight was delayed ridiculously and were not informed of what time it was delayed to until shortly before departure. Been told due to fog but other flights were leaving in the meantime!"

Punti negativi: "Poco spazio per i bagagli, e tassativamente permesso un solo pezzo,neanche una borsetta personalein più"

Punti positivi: "Crew was friendly"
Punti negativi: "For budget airline they did pretty good"

Punti positivi: "Confort classico EasyJet confermato"
Punti negativi: "Prenotato e pagato il posto 6 dopo lo speedy boarding ho trovato posto nella cappelliera 20 con uscita solo anteriore. Veramente un pessimo servizio"

Punti negativi: "My first time on easyjet & it was not easy."

Punti negativi: "It is worth the price we paid for our round trip tickets. We were scrunched in, there are no frills. There is no food unless you want to buy it. Like I said, no frills, but worth the cheap ticket."

Punti negativi: "Departure time"

Punti positivi: "The seats were comfortable, despite the fact that they didn't recline."
Punti negativi: "We waited in cues repeatedly waiting to board. The check in crew kept separating people into different lines (unknown reasons). We were not told that the plane was late until after departure time. (by then, we had figured it out)."

Punti negativi: "Delayed to and from London..."

Punti negativi: "No delays"

Punti negativi: "The flight was delayed 3 hours, the boarding was just people rushing downstairs and onto the breezeway, and the seats were just ok."

Punti positivi: "Flight on time"
Punti negativi: "Airport, Crew, Bag Drop"

Punti negativi: "The food"

Punti positivi: "niente"
Punti negativi: "sempre fanno ritardo e questa volta addirittura 4 ore!!!! Mai piu' comprero' un biglietto EasyJet"

Punti positivi: "The crew very unpolite My reservation was for me and my husband and the gave us separated seats"
Punti negativi: "Quality of service Long lines Very caotic Terrible experience"

Punti positivi: "Personale molto cortese, comfort più che accettabile (considerando che sono alto 190)."
Punti negativi: "Nella tariffa standard se permettessero almeno uno zainetto , oltre al bagaglio a mano, sarebbe perfetto il servizio"

Punti positivi: "Crew were polite"
Punti negativi: "Take off was over an hours dinner a half l late"

Punti positivi: "Boarding line looked long but it was quick and easy. Seats were more comfortable than other economical airlines. The flight was a short one so no food was needed although offered at cost, and for entertainment I had my music and a book."

Punti positivi: "Four hours of delay."

Punti positivi: "Tutto"
Punti negativi: "Niente"

Punti positivi: "Tutto nella norma, a parte una tessera del valore di 4.50 consegnata per scusarsi del ritardo, ma che ovviamente non valeva all'interno dell'aereo. senza parole!"
Punti negativi: "Il ritardo spropositato e le informazioni mancanti su di esso."

Punti positivi: "volo in orario"
Punti negativi: "Ho dovuto mettere il mio bagaglio a mano non sopra di me ma due posto dietro, e salivo con easyjet plus tra i primi..."

Punti negativi: "We were delayed an hour which would not have been so bad on a daytime flight but meant we did not arrive home until 3.30am"

Punti positivi: "Absolutely nothing."
Punti negativi: "Our flight was 3 hours delayed, we had to throw away our backpacks because the the crew said we could not bring them on. They said throw them away or you have to stay in Portugal and can’t go to Madrid. We missed our connecting flight. Worst flying experience I’ve ever had! No one was apologetic."

Punti positivi: "Plenty space in the cabin and decent leg room on standard seats"
Punti negativi: "Cabin crew are not very warming or hospitable feel like they are just doing their job rather than offering customer service which should be high on any airlines priorities when people are 33 000 ft away from comfort"

Punti positivi: "Pulizia e cortesia"
Punti negativi: "Puntulità"

Punti positivi: "Simpatia ed educazione del personale a terra e a bordo . La colazione era buona e decisamente ottimo il prezzo che normalmente nelle altre compagnie è ben superiore. Decollo ottimo, capitano simpatico, atterraggio ottimo"
Punti negativi: "Non volovo imbarcare la mia valigia a mano, benché sapessi già che lo spazio per tutti non c’è; solo che è un peccato."

Punti positivi: "Precisione, ordine, comodità."
Punti negativi: "Molto tempo in piedi nel corridoio dopo il gate ad aspettare. Potevamo restare seduti comodamente ma per il resto viaggio buono."

Punti positivi: "Sempre perfetto"

Punti negativi: "Volo in ritardo"

Punti positivi: "Punctuality!!!!"
Punti negativi: "Crew can be a bit annoying"

Punti positivi: "Il volo ė stato una ninna nanna. Tranquillissimo"
Punti negativi: "Pagare 6 euro per metterr il bagaglio a mano in stiva."

Punti positivi: "Tutto organizzato bene."

Punti positivi: "No complaints about flight"

Punti positivi: "Partenza in pesante ritardo"

Punti positivi: "Atterraggio e decollo perfetti"

Punti negativi: "Mi hanno obbligato ad imbarcare anche il bagaglio a mano nonostante fossi tra i primi 70 passeggeri e con il check in fatto on line. Non mi piace!"

Punti positivi: "Bigger plane, which was better."
Punti negativi: "Flight delayed Not enough food on plane. Boarding took forever long long queues at Lisbon but security was surprisingly fast. Landed 40 min late"

Punti positivi: "Come sempre niente da dire sul personale e sul volo"
Punti negativi: "Ho appreso del ritardo di quasi un’ ora solo scaricando la app....."

Punti positivi: "everything"
Punti negativi: "i think the whole airline companies are losing the idea of providing simple free tea or coffee."

Punti negativi: "Volo cambiato"

Punti negativi: "posti troppo strtti"

Punti negativi: "Personale maleducato ed impreparato. Pessima gestione imbarco con lunga attesa perché incapaci di gestire anteriore e posteriore."

Punti negativi: "In ritardo di 1 ora"

Punti positivi: "volo con arrivo in anticipo, educazione del personale di bordo, e volo tranquillo, qualche poco di sobbalzi 15 minuti prima dell'atterraggio dovuti a problemi atmosferici.Poi atterraggio perfetto, senza problemi."
Punti negativi: "la richiesta di offerte per bambini in africa, in quel contesto, su un aereo alle ore 22,35 ........"

Punti negativi: "Did not like the 60 EUR charge if you have a carryon and a personal item. Seems like both could fit fine. This is a putative charge compared to the the flight cost. Prefer they allow both and just charge a higher fee per person for the trip or make the extra charge extremely clear when booking. That said because Portugal was playing in the World Cup the attendant let us go without a charge that day."

"There were some individuals not using face masks properly (being almost all the time without them) and the cabin crew did not alert them at all."

Punti positivi: "Seat super uncomfortable"

Punti positivi: "Not much"
Punti negativi: "The CHEAP profiler of a CEO this airline has as its head. As it stands, Ryan isn't worth saving."

Punti positivi: "Ok time"
Punti negativi: "Comfort"

Punti negativi: "Da evitare il mercato che creano a bordo non permettendo ai passeggeri di riposare su un volo di 3 ore"

Punti negativi: "Aumentare possibilità di tè da bere (disponibili solo tè verde o negro)"

Punti negativi: "Everything good"

Punti positivi: "Very bad"
Punti negativi: "Very bad"

Punti positivi: "personale"
Punti negativi: "puntualità"

Punti negativi: "The seats. The gate was one og the last ones"

Punti negativi: "Everything, basically... The flight was delayed almost an hour, boarding was uncomfortable, there was no food service on board, flight attendants were less than friendly, and takeoff was shaky and turbulent."

Punti negativi: "Flight had delay for about 40 minutes on taking off ... and landed about 30 minutes late ..."

Punti positivi: "la precisione degli orari"
Punti negativi: "nulla"

Punti negativi: "Significant delay, poor AC"

Punti positivi: "Io nuovo aircraft Boeing 737-800 skyview"
Punti negativi: "I RITARDI LA MISERIA, ALTRO CHE 90% DEI VOLI IN ORARI."

Punti positivi: "Il personale sono molto gentile."
Punti negativi: "Il nostro volo è stato con un ritardo di più di tre ore e non hanno comunicato con più precisione, e ci hanno dato un buono di € 5,00, A me particolarmente mi piacerebbe in sconto nel biglietto."

Punti positivi: "Il sedile sinceramente non era molto comodo"
Punti negativi: "I sedili andrebbero migliorati"

Punti positivi: "Il viaggio è stato effettuato con la massima Puntualità. Nn ho atteso per l'imbarco. Anzi devo dire che sono arrivata in anticipo di circa 20 minuti. Posso solo complimentarmi."

Punti negativi: "Got asked several times for passport checks, about six times. Didn't quite understand why so many. Not many seats in Lisbon airport. Same with toilets."

Punti positivi: "Personale gentile e sedili comodi"
Punti negativi: "La velocità d'imbarco"

Punti positivi: "Airport lounge"
Punti negativi: "The obvious boredom of cabin crew due probably to poor wages and long hours."

Punti negativi: "Volo in ritardo ed ho perso il treno spendendo 128€ in táxi fino a casa!"

Punti negativi: "Volo cancellato per guasto all'aeromobile; sostituito l'aereo e partenza con 7 ore di ritardo. Scarsa l'assistenza della compagnia a terra."

Punti negativi: "Partire in orario Chek in mlt lenti, un sl addetto"

Punti positivi: "La puntualità"
Punti negativi: "Al ritorno mi hanno fatto pagare 20euro extra per il bagaglio da imbarco"

Punti positivi: "Puntualità ed assistenza online molto semplice"
Punti negativi: "Che all'andata pagando 10 € avevo il secondo bagaglio a mano in cabina mentre al ritorno allo stesso prezzo ho dovuto caricarlo in stiva. C'è però di positivo che non ho atteso neanche un minuto al momento del ritiro; ritiro praticamente immediato quindi ok. Una cosa solo......potrebbero offrire almeno un bicchiere d'acqua durante il volo."

Punti positivi: "Nulla in particolare"
Punti negativi: "Unica compagnia che fa pagare il bagaglio a mano. Mi sembra illogico"

Punti negativi: "We arrived one hour late and and everything on my arrival had to be delayed as well"

Punti positivi: "Smooth flight"

Punti negativi: "Le luci sempre accese molto forti"

Punti negativi: "Hostess a dir poco maleducate. La ragazza con i capelli rossi ha persino esclamato” Vado a fa finta de lavora’” ovviamente in dialetto romano!!! Senza parole"

Punti positivi: "Tutto perfetto Puntualità da 10 e lode! Soddisfatta in pieno"
Punti negativi: "Nulla da dire"

Punti negativi: "NIENTE OTTIMO SERVIZIO"

Punti negativi: "quasi 3 ore di ritardo, dalla partenza, e io sono andato via prima .......arrivo a napoli 1ll'0'1 di mattina del 2/10....da quello che ho letto"

Punti positivi: "Ship flight arrived 20 minutes before"
Punti negativi: "Big person on very small space Disturb quite a lot"

Punti negativi: "Un'ora e mezza per ritirare i bagagli Indecente"

Punti negativi: "Ci hanno fatto pagare la valigia che nella prenotazione era compresa in stiva. Non abbiamo capito il motivo. All’andata invece nessun problema"

Punti negativi: "Il terminal 2 dell'areoporto di Lisbona da dove partono i voli economici è piccolo, disorganizzato e senza servizi ormai essenziali (prese elettriche disponibili, spazi di attesa insufficienti). Per non parlare del ritardo in partenza e dell'attesa di oltre 50 minuti per il ritiro bagagli a Ciampino"

Punti negativi: "Ritardo di oltre 40 minuti, peccato poi che ora devi pagare per tutto come il bagaglio a mano"

Punti positivi: "Price"
Punti negativi: "Horrible experience. Queued on foot at gate for ages including 15 mins waiting on tarmac outside plane in blazing sun. Luggage took one and a half hours to appear after landing. Ridiculous baggage arrangements which seem to be designed to save Ryanair airport handling charges. You take your bag through security as hand baggage which means no liquids but then it’s put in the hold and you have to wait for it on arriving. As usual with Ryanair, maximum inconvenience to passengers."

Punti negativi: "The guy at the boarding did not know the procedures for a non EU passport and kept me waiting for so long because he had not sure if my visa was real. He did not even check my passport if I had a visa. I paid for priority and ended as a lat person in the queue. Then a woman came and checked my passport and saw the visa and could not see any problem with it. I want to know why did a pay for priority services if the person at the boarding does not even know anything. Is the company going to reimburse the company for the time waiting and bring the last one?"

Punti negativi: "Paid extra for priority boarding, ended up at the same bus with everyone.. scam"

Punti positivi: "Nientedimeno particolarmente emozionante, mi è piaciuta Lisbona!"
Punti negativi: "Tutto.. T2 orribile, imbarco rinchiusi in delle corsie come delle pecore, ritardo di 1 ora e mezza."

Punti negativi: "More one and half hour fight delay. Plus terrible queue at border control."

Punti negativi: "Waiting time, unfriendly crew, pilot out of the cabin chatting with the door wide open."

Punti negativi: "Mancava solo il ritardo una compagnia dove l'utente non conta nulla"

Punti negativi: "Received emails about baggage, the policy stated that any cabin baggage beyond 1 would be checked for FREE in the hold. My wife and I both arrived with a small carry-on bag and a backpack. Upon arrival to Lisbon the attendant told us we needed to pay40euro each for the extra bag because it was slightly bigger than the bag “tester” box. (It fit sideways but not long ways). We showed the email about the free checked bag and she said because it was too big we had to pay 40 euro each. After a while we agreed. She then told us just to go to the gate, it would be ok. At the gate we had the same conversation with a different attendendent, this time it was 50 euro a piece! She said there was nothing she could do and just like that we are out 100 Euro. Do not fly with these Crooks!"

Punti positivi: "Nulla!"
Punti negativi: "L’aereomobile era sporco ed era in ritardo di 45 min,il personale era maleducato"

Punti negativi: "Volo in ritardo"

Punti positivi: "Flight left reasonably on time"
Punti negativi: "Long delay at Manchester waiting for luggage that was hand baggage originally- it took 40-45 minutes for it come through"