Trova voli economici da Larnaka per l'Italia

"Cibo nella norma è intrattenimento vdeo di bassa qualità"

"La miglior compagnia aerea"

"La miglior compagnia aerea Sempre una garanzia"

"Boarding process was most organized and efficient than any other airline I’ve flown. Service on board is ALWAYS top notch. I go out of my way to fly Emirates."

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "Friendly and professional crew"
Punti negativi: "All aspects of the travel to be recommended from check in staff, crew member and comfort on board"

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti negativi: "Niente"

Punti positivi: "Supportive to my family needs traveling with 2 babies"
Punti negativi: "I was offered an upgrade to 1st class, but not to my wife, I m thankful but had to decline the upgrade. I was hoping for more courtesy for an upgrade to us both as traveling couple rather than to one only"

Punti positivi: "Good check-in experience."
Punti negativi: "Entertainment Systems are old, low-resolution and difficult to view & operate compared to, say, A380 aircraft. Some did not work. Seats were cramped. One recliner was broken. Cabin crew smiled less. African legs should not have lower quality of equipment and service than other legs."

Punti positivi: "Overall good."

Punti positivi: "The crew was amazing and very friendly. The plane was very comfortable and made the international flight not feel as long"
Punti negativi: "Not much to complain about"

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti negativi: "The PA system can be deafining when it interrupted the music. Overall it is just another cattle class now."

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti positivi: "Everything was great!"
Punti negativi: "—-"

Punti negativi: "Crew staff"

Punti positivi: "The crew was up during the whole trip, offering refreshments and taking a really good care of all passengers"
Punti negativi: "n/a"

Punti positivi: "Comfortable seats, good entertainment and nice crew. The flight was good so I could sleep from time to time."
Punti negativi: "The flight was supposed to have one stop in Dubai. But the return route was changed so we had 2 stops, one in Dubai and another one in New York with long hours until the next connection. I arrived in Seattle a day later which made me lose a working day."

Punti negativi: "I thought I had paid for window seats."

Punti positivi: "Service."

Punti negativi: "crew doesn’t seem to talk to each other. advised multiple times that my touch screen didn’t work and that i didn’t want the jain meal. your check-in interface does not allow changing food preferences. this should change"

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti positivi: "Emirates is the best Airline"
Punti negativi: "Everything"

Punti positivi: "Long flight but comfortable. I will fly emirates again."
Punti negativi: "In some instances their was a shortage of food option. Although the menu said you could have a choice but some of the choices were exhausted by the time crew served it to the half of the travellers and the rest have to eat whatever was leftover. I think Emirates should stock a bit more of the food especially on a plane like Airbus 380. Its a huge aircraft and passengers sting at the vey end had to wait almost 45 min to 1 hr to get their food and that too was whatever leftover. They should make efforts to server all the passengers within a short amount to time rather than keep them waiting for so long. Most of the time more than half of the passengers had already eaten while those sitting in the back were still waiting for their food. Its not cabin crew's inefficiency but rather a policy problem that needs to be addressed."

Punti positivi: "Food and entertainment"
Punti negativi: "Some customers were allowed to drink to excess. Staff lacked the discipline to say no. Cabin staff showed clear bias to some customers. They chose to chat with passengers and neglected their duties. Little clusters of drinkers gathered in non seat areas away from their seats causing noise. Staff did not challenge this. Female staff too busy giggling with drunk men"

Punti positivi: "Exceptional attention to details of client comfort."
Punti negativi: "No faults."

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti positivi: "Food is good"
Punti negativi: "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti positivi: "The service provided by the crew is top notch. No one goes hungry on Emirates."
Punti negativi: "The seat pitch is getting tight."

Punti positivi: "Beautiful planes, clean, crew members very cordial and attentive. Entertainment rock solid as always."
Punti negativi: "Stuff slightly young and overly cordial, sitting at exit row and people were allowed to loiter by the service pass, chatting etc. Crowded flight mgt justify the above."

Punti positivi: "Leg Room"

Punti positivi: "Comfortable seat, even in economy class. Very quiet engine noise. Extensive in-flight entertainment. Attentive crew."
Punti negativi: "Boarding experience was cumbersome and overly complicated. After going through the whole security screening process to enter the departures area (I boarded in Singapore), the whole security process is performed again to get to the gate. Why do I and my carry-on luggage need to be checked twice? Once at the gate, all passengers are herded like sheep into an area that has insufficient seats for the number of passengers, so many are left to stand or sit on the floor. If the airline wants to use a plane that carries 500+ passengers, then use a gate that can accommodate that number."

Punti positivi: "Times were great! Food was decent for airline food comfortable seats great selection of movies"
Punti negativi: "I liked everything"

Punti positivi: "Usual suspects. Emirates does a lot right! Consistent product, and has been over the years it serves the Addis route."
Punti negativi: "I hate how more often than not ADD flight do not get bridges so you have to deal with Dubai's stifling heat."

Punti negativi: "Service was bad."

Punti positivi: "Seats were more spacious than other airlines, it was comfortable, food, service and entertainment was good."

Punti positivi: "Loved the Emirates experience as always, esp the in-flight experience (incl food) and entertainment."
Punti negativi: "Boarding at JFK in New York could've been more organized. People were crowding near the gate and a line was formed much before the authorities actually allowed people to board. It was a long wait. And I wasn't able to hear my zone being called. Captain's announcements in the flights were also either not loud enough or not intelligible."

Punti negativi: "It was delayed for 50 mins"

Punti positivi: "Evverything"
Punti negativi: "That the plane can't do 2,000 mph and have us there in 1/4 the time :-)"

Punti positivi: "Great staff from checkin to service On board"
Punti negativi: "Food - wine poor too"

Punti positivi: "Personale di bordo"
Punti negativi: "Spazio a bordo"

"Swiss!"

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Nice and attentive crew Big a330 plane with great business class"

Punti positivi: "We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above."
Punti negativi: "Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time."

Punti positivi: "plane was clean"

Punti positivi: "The crew was polite and we arrived safely."
Punti negativi: "The seats are like torture devices. So small and uncomfortable. After 14 hours of travel, my knees were sore from jamming into the seat in front of me, and I'm only average height. When the person in front of you puts their seat back, their headrest is practically under your chin. A disgrace."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "Short flight, no entertainment. They still offer free snacks on short flights, a plus, but it was an almost frozen cheese sandwich. A Little bag of pretzels would be better. The crew was very friendly."
Punti negativi: "Boarding is confusing. Bad lines, unorganized, and people pushing. They should probably come up with a better system."

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Left on time"
Punti negativi: "I wanted to get some work done on.y flight but I couldn't even open my laptop screen more than a few inches."

Punti positivi: "Our quick trip from ZUR to FLR was great! Flight was on time and pilot kept all passengers well informed upon our arrival in FLR."

Punti positivi: "Swiss took care of arranging hotel for us and substitution flight."
Punti negativi: "Missed connection flight because of delay"

Punti positivi: "The Plane was modern, they had food / drinks for us, and overall the flight experience was excellent."
Punti negativi: "Extremely crowded no place to wait, Split Airport has too many planes coming in/out and not much space for passengers."

Punti positivi: "Not applicable"
Punti negativi: "See above."

Punti positivi: "service, food and chocolate"

Punti positivi: "Nice Aircraft, nice crew"

Punti positivi: "The breakfast quiche was a pleasant surprise. Crew was very welcoming and professional."
Punti negativi: "I was surprised to be charged for 1 piece of checked baggage. I was never informed I would be required to pay for 1 piece of checked baggage. I would have paid ahead of time, had I known. I tried to check-in online but was denied access to my ticket because Swiss Air thought I might be a robot. I kept following instructions for positive access but after about 10 attempts I quit. Very irritating!"

Punti negativi: "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "Swiss"
Punti negativi: "French unions"

Punti positivi: "Seats were comfortable, food was ok."

Punti negativi: "Boarding is a mess There is no order at all That delays the flight"

Punti positivi: "Crew"
Punti negativi: "8 kilo limit on carry-on luggage. Customer service attendant issuing boarding passes was less than friendly."

Punti positivi: "Great seats,comfortable, food was delicious,good section movies. Friendly staff"

Punti positivi: "Good film selection -which unfortunately I couldn’t watch. To be fair I got a 50 CHF discount for my next flight with Swiss."
Punti negativi: "Entertainment system wasn’t working in my row. Food was not great, not the standard I’m used to from Swiss. Took them forever to turn on air handling after boarding, plenty of time for All the people with colds and coughing fits to infect everybody else."

Punti positivi: "The food"
Punti negativi: "There was one flight attendant that was rude. The reat were very nice."

Punti positivi: "We received an upgrade to business class. The entire experience was excellent."
Punti negativi: "The flight was delayed in taking off, and our gate wasn't available when we landed so we had to wait again, ultimately adding approximately 1.5 hours to the trip."

Punti positivi: "The flight attendants were extremely polite . Great service i love my accommodation in Business class . Very clean , punctual, comfortable, up dates by pilot frequently. Over all a hard work TEAM of Flight Attendants. Thank You to all of them."

Punti positivi: "Crew and people were fabulous!"
Punti negativi: "LONG lines at check in. Almost missed flight even being there 90 mins early."

Punti negativi: "Delayed"

Punti positivi: "Good food, friendly staff"

Punti negativi: "Small spaces between seats"

Punti negativi: "Airline lost my flight, no explanation and or apology. Seats were terrible could not move when seat in front was reclined. No economy plus, no reciprocal consideration for gold status on star alliance except for one checked bag free. I will never fly Swiss again"

Punti positivi: "On time"
Punti negativi: "The airport at Vienna airport checked my hand luggage (and many others as well) on a scale. My was ok and I got a red tape stating that it was checked. At check in it was checked again. I have a very small roll on that I specifically bought for flying in Europe. I never had that in the US."

Punti negativi: "Major delay"

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti positivi: "Very comfortable seats for coach, good service."

Punti positivi: "Helpful staff"
Punti negativi: "I was uncomfortable with the space"

Punti positivi: "Overall this was an average international flight. But the crew and food made up for all the short comings. One of the most amazing crews I have ever experienced....and food was surprisingly delicious...even ice cream. they visited frequently with water and tea. We're friendly accommodating and fun everything that you want in a crew."
Punti negativi: "Cramped coach seats and pretty boring movie selection.The double checking and multiple lines at boarding was a ridiculous but perhaps it's required"

Punti positivi: "super-friendly crew. efficient flight. great price."
Punti negativi: "those silly Swiss sandwiches. dont taste good and why do they have to be spicy?"

Punti positivi: "On time, efficient, good service, professional"

Punti positivi: "Nothing"
Punti negativi: "The food was terrible, boarding was chaotic, only ten movies to choose from."

Punti positivi: "The flight was quick. Overall a smooth and pleasant one. I didn't have any real interaction with the crew except to exchange the usual pleasantries of saying hello and goodbye. So to be fair, I can't rate the level of service provided."
Punti negativi: "The flight was fine, unfortunately, there was nowhere to sit at the gate. The majority of passengers stood about waiting or sitting on the floor since the few seats located at the gate had been taken. A five or 10 minute wait would have been one thing, but a 45 minute wait is another, particularly if there are older passengers or small children who have to wait."

Punti positivi: "La mejor compañia con la que he efectuado este trayecto en económica! Muy recomendable."

Punti negativi: "Ritardo di 1/2 ora"

Punti positivi: "crew was attentive"
Punti negativi: "having to take a bus from the terminal to board"

Punti negativi: "Narrow feeling seat"

"Trip was great"

Punti positivi: "Comfortable seats"

Punti positivi: "Good food, service, and entertainment"
Punti negativi: "The seats are not very cushioned"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "They crew were super amazing the food was delicious"
Punti negativi: "Well I’m tall and I was having a little trouble sleep"

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti negativi: "Breakfast/snack is very bad, but no airline provides anything decent."

Punti positivi: "The seating arrangements and baggage drop off were excellent, staff at check ins both sides were so helpful, especially at Heathrow airport, the young Asian man couldn't do enough for us, well pleased."
Punti negativi: "Unfortunately we experienced a drop in standards when on board the first return flight , my daughter is autistic and would only have vegetarian meals, I made sure I requested this online well in advance, when I asked for vegetarian meal the flight attenda abruptly said that's all we have."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "ok"
Punti negativi: "reached in time for onward connection but the gate had closed 30 mins before and had to stay overnight in munich Lufthansa did poor job of communicating rebook on same day thr Delhi.By the time we got to see agent in service desk that connection thr Delhi was also not an option.veryfew counters muni"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Crew good, food good, plane clean"
Punti negativi: "Temperature on plane was warm."

Punti negativi: "I could not purchase transport for an extra bag on the website. I did purchase it at Larnaca Airport. There, I checked in, dropped off the bag, had to go to another counter to pay (long delay in them being able to generate a receipt). Then I had to run the receipt back to the ticket counter."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "It was not the same time because one hour and a half delays"

Punti negativi: "Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???"

Punti negativi: "Voli in ritardo"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Same as above same as a bove"
Punti negativi: "Same as above"

Punti positivi: "Nothing"
Punti negativi: "Nothing"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "I did not like the fact that I was not on this flight."

Punti positivi: "Good customer service"
Punti negativi: "Seat was not comfortable and food was not great"

Punti negativi: "Miss the flight due to too short of transfer time. As a professional you guys should know better to have such tight transfer time. I want credit for my major inconvenience"

Punti negativi: "Troppo freddo"

Punti positivi: "Crew was great."
Punti negativi: "Seats were very uncomfortable, hardly any legroom"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Clean, polite and cheerful staff, good food conveniently offered, on time, decent in-flight entertainment."
Punti negativi: "NA"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Again the flight wasn't full so had plenty of room."
Punti negativi: "The sandwich they offered was pretty bland."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Asked for an extra pillow - handed that straight away. Excellent food - loved every meal, both portion and quality. Boarding process was smooth too. Pilots are always great."
Punti negativi: "Would have been nice to get upgraded to premium economy since they had seats available."

Punti negativi: "Over 30 minute delay for an hour flight! Frustrating."

Punti positivi: "Great crew, extensive options for entertainment, comfortable even in economy"
Punti negativi: "Weather delay -- but Lufthansa made all the connection corrections prior to landing!"

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

"Info"

Punti positivi: "puntualità"
Punti negativi: "sul boarding elettronico su Kayak di inserire anche il gruppo di imbarco"

Punti positivi: "Stewards dis perfect job"

Punti negativi: "To arrive on time."

Punti positivi: "Professional crew"
Punti negativi: "Depart on time"

Punti positivi: "Nothing"
Punti negativi: "Flight delayed for one hour which caused us to miss our train. We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance. Snack on board was a poor piece of biscuits"

Punti positivi: "Crew allowed me to change seats to get two empty seats by the window that were available."

Punti positivi: "On time & clean"
Punti negativi: "Can’t really say"

Punti positivi: "Everything"

Punti positivi: "Food and workers were great"

Punti positivi: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Punti negativi: "flight was delayed, 2nd Austtian flight delayed in the same day"

Punti positivi: "Puntualità"

Punti positivi: "puntualità e serietà"
Punti negativi: "mangiare"

Punti positivi: "Tutto ok ottima precisione"
Punti negativi: "Io credo che è tutto ok"

Punti positivi: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Punti negativi: "It would be wonderful to have all seats the same as first class for a long distance flight."

Punti positivi: "It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight."
Punti negativi: "The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like."

Punti positivi: "Clean and new planes. On time."
Punti negativi: "On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!"

Punti positivi: "Talmente poco che questa linea la sto scrivendo solo pet arrivare ai 50 caratteri richiesti"
Punti negativi: "Shit happens: i guasti tecnici possono accadere, è nella natura delle cose. La professionalità è sapere come gestire guasti e disagi delle persone. Ecco, Austrian semplicemente non lo sa. Il volo, già in ritardo di mezz'ora - strano - all'altezza di Graz deve rientrare a Vienna per guasto, dicono, all'aria condizionata. Ci dicono che ci daranno informazioni al gate. Può capitare, naturalmente. Solo che: - le informazioni non le danno al gate, ma allo Starbucks dell'aeroporto, senza avere aspettato e neanche avvertito tutti i passeggeri - ci dicono che nonostante i mercatini natalizi ci hanno trovato comunque un hotel, facendolo un po' pesare, mentre è loro dovere, siccome il volo è ritardato al giorno dopo. Peccato che l'hotel è a 120 km e loro non hanno trovato il bus per il trasferimento (incidentalmente, anche questo è da norma di legge un loro dovere...) - alla fine come assistenza in termini di generi di conforto commisurata alla durata del ritardo, 10 ore, il tutto si è ridotto ad una bottiglietta d'acqua e un kit toilette per il mattino. In ragione della distanza degli hotel disponibili siamo stati invitati pressantemente a passare la notte nel terminal, ma: - nessuna assistenza. Dopo i controlli di sicurezza neanche una bottiglietta d'acqua, neanche un voucher colazione, neanche qualche coperta o cuscino per dormire meglio sulle scomodissime sedie/divano. E neanche uno scusate. - nessuna reazione alla possibilità di apertura della business giunge: è chiusa e non la riapriamo per voi. Neanche per farvi dormire un po' meno peggio. - nessuna specifica informazione ai passeggeri sulla evoluzione della situazione - siamo stati abbandonati a noi stessi, in sostanza Violazioni multiple e ripetute del regolamento CE 261/2004. Ma pagheranno, eh, se pagheranno..."

Punti positivi: "In particolare, nulla. Posti piuttosto stretti, tempi lunghi di imbarco, personale cortese ma nulla di più"
Punti negativi: "Comfort? Una bottiglietta di acqua naturale da 25 cc. Giusto per non potere dire che non hanno dato nulla. Volo brevissimo, cmq in ritardo di mezz'ora, imbarco confusionario. C'è stato poco da salvare."

Punti negativi: "Ritardo da piu di un ora con avviso solo parziale del ritardo"

Punti negativi: "È la stessa Lufthansa che decide i voli ed i loro collegamenti. Se non sono in grado di garantire un volo dovrebbero rivedere gli orari."

Punti negativi: "It was pretty cold on the plane, Entertainment , was not current on the movies selection."

Punti positivi: "Service was outstanding!"

Punti positivi: "Fast flight , friendly staff , ok food"
Punti negativi: "I couldn’t push my seat back and because of that I was awake the whole flight (night flight)"

Punti negativi: "Flight was 1 hour late. Didn’t make up any time while in flight. We came to no gate assigned. Additional delays due to wait for free gate. Unacceptable, missed my connection. Had to stay additional day for rebooked flight."

Punti positivi: "The crew was superb. Extended leg room seats had a lot of legroom. Good wines, decent dinner."
Punti negativi: "Very strict carry on policies, much strictet than US carrieers, primarily by weight. Known traveler numbers (Glibal Entry) were not askrd at the time of online check in and ad a result, TSA Pre didnt show up on out boarding passes. Agent at the counter coulsnt dix it euther. Surprisingly, very disappointing breakfast."

Punti positivi: "Crew were polite and accommodating."
Punti negativi: "Plane temperature was too hot, despite my repeated requests to the crew to lower the temp. No one on this flight opened a single blanket - was that the goal? It was too hot to even sleep."

Punti positivi: "Timing flight people working very nice and hospitality"
Punti negativi: "Na"

Punti negativi: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"

Punti positivi: "The service was superb!"
Punti negativi: "The flight was too short."

Punti positivi: "volo cancellato dirottato con swiss via Zurigo."

Punti negativi: "Changing planes on Vienna was not easy so 1-hour layover was barely enough (required running)"

Punti positivi: "smooth flight, friendly crew"

Punti positivi: "The flight was fast and conftable"
Punti negativi: "I didn’t get my food"

Punti positivi: "On time departure, friendly staff"
Punti negativi: "GET AN AGREEMENT WITH GLOBAL ENTRY"

Punti negativi: "Anche oggi 20 minuti di ritardo"

Punti positivi: "Le hostess fantastiche"
Punti negativi: "Il ritardo di 1 ora"

Punti positivi: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful."

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti positivi: "Flight smoothness, service, friendliness, pilot experience, stewardesses (except for one), food, delicious."
Punti negativi: "All flight attendants were great except for one tall with very short blonde hair. What a poor attitude! She really ruined my trip. There was not an exchange with her that was friendly and agreeable. When serving drinks a second time, she asked me what would I like to drink and I answered: What do you have? I had not asked the first time drinks were served since I knew I wanted orange juice. he second time, and not wanted to drink the same, I asked: what do you have? and her answer was: "Same as before". I had to let her know I had not asked before and then she proceeded to tell me the different drinks and finally added: My colleague will take care of you. She did not want to serve me. The first incident went I tried to use the bathroom in the back of the plane, she would tell people: "don"t use that one, I need that bathroom for......." ( not sure for what but her tone was so rude,that people walked to the other bathroom embarrassed). All I can say is that everything else was great, including the friendliness of all other crew, but that one ruined the experience. A third time I got up to walk to the bathroom and the seatbelt sign was on, but so it had been for a long time. She prompted me to go back to my seat. All others seem to do their job without been rude, Not sure why this one couldn't. Job stress? Not the passenger's problem. Besides that and the poor movie choices, everything else was great. I think the flight was delayed but to that point everything was going so smooth, I didn't even notice. I will fly Austrian again, and would love to visit Vienna. Please advise how to add the miles of my trip to my account. I booked in Kayak, left to Ohio from Miami running from hurricane Irma, my return from Ohio to Miami was cancelled and I had to embark on that long plan10 day trip without even returning home to Miami to pack. I totally forgot about putting the miles on my account on either ticket counter."

Punti positivi: "Seats were comfortable Bathrooms clean"
Punti negativi: "Crew wasn't very helpful and didn't ensure my stroller was delivered at the aircraft exit Had trouble closing my suitcase into the overhead compartment and called for assistance, to which i got reprimanded for opening it in the first place Requested coffee because i couldn't get it myself, being with a sleeping toddler, to which i got a horrible answer: the flight attendant told me i had to get it myself in the kitchenette"

Punti positivi: "la pulizia degli aerei, la cortesia del personale di bordo."
Punti negativi: "i prezzi sono alti."

Punti negativi: "Very confusing boarding procedures. In Vienna they would check you at the gate to make sure you are in but keep you standing for a long time. I am not sure what happened but food was barely edible: breakfast eggs were like rubber and Lunch was served with a tiny sandwich. For a 10 hour flight it was not even sufficient"

Punti positivi: "Short flight."
Punti negativi: "Seat comfort was meh."

Punti negativi: "The aircraft was very old and smelled badly. The toillets didn't work properly and were dirty."

Punti negativi: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"

Punti positivi: "Whole process of checking in, security, and boarding was very easy."

Punti positivi: "They lost my baggage and nobody cares.They charging good money for extra bags but they have only sorry for they mistake. If you plan your important trip to Europe please don't use this company,so you can avoid unpleasant experience."

Punti positivi: "All"

Punti negativi: "Flight was delayed an hour after boarding to wait for passengers from another flight. I understand waiting 10-15 mins but one hour was way too long."

"N/a"

Punti negativi: "Lovely"

Punti positivi: "Crew was amazing—efficient and kind. Loved the seat space"
Punti negativi: "Nothing. All good"

Punti positivi: "Food was amazing"

Punti negativi: "The boarding process can be better handled.. it's sort of a mess"

Punti positivi: "Accuracy in times"

Punti positivi: "All was good- crew, logistics, food."
Punti negativi: "Some champagne."

Punti negativi: "It was all great, apart from the bus we needed to board both sides air sides which delayed and complicated the process. Boarding at the terminal itself is much better."

Punti positivi: "Good space between seats."
Punti negativi: "Ha"

Punti negativi: "Horrible food"

Punti positivi: "Assistenti competenti"
Punti negativi: "Avrei dovuto specificare che sono vegetariano"

Punti positivi: "Flight attendants very friendly. Got breakfast too."
Punti negativi: "Chaos in lines to get bus to plane. No organization at all. Just push & shove!!"

Punti negativi: "Delays, poor communication, overall very poor service for a premium price."

Punti positivi: "This airline sounds new to me but unbelievably the best fly I never been....!"

Punti positivi: "Everything think was good! The pilot too strong"

Punti negativi: "The airport. The beauracracy- given the limited transfer time."

Punti negativi: "We paid 70 Euro in the airport for a small suitcase. we felt robbed because we had no informations about charges of suitcases. If we knew about this we would not carry with us any suitcase. The seats were very tight and no comfortable. No entertainment at all."

Punti positivi: "Seats. Food"

Punti positivi: "The service and the overall quality of the professional experience of the stuff."
Punti negativi: "The use of"

Punti negativi: "One thing that sticks out the most for me is how rude the airport crew are. A lot of people (including me, at first) were confused about the gate. One knows the gate isn’t always what it says on the boarding pass. Especially if printed from a different airport. Anyway, not knowing that the gate won’t show on the screens until about an hour before departure time, we were asking a lot of the ground staff about which gate etc. They were very rude and dismissive."

Punti positivi: "We enjoy flying with Aegean, very good treatment for families with kids."

Punti positivi: "As above, for this 2d leg of our trip on Aegean, we gave Aegean an overall 5 because of the excellent accommodations they made for my wife who is handicapped. They went out of their way to make sure she got wheelchair assistance, and lift assistance up to the airplane, and this time,help from the airplane to the train station once we reached Rome."
Punti negativi: "Food was some kind of basic dough filled with something I couldn't recognize."

Punti negativi: "Space wise worse than low cost airlines"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Staff was friendly."
Punti negativi: "They lost my bag"

Punti positivi: "Cada vez que viajo en AEGEANS, revibo un buen servicio... Tuve un problema con pequeños líquidos en carry on, y regresando al checking, me ayudaron , sin pagar extra y recibieron mi maleta de mano gratis y no sólo eso...me la chequear on como FRAGIL... El desayuno fue excelente...SPINACH PIE, YOGURT, JUICE..DRINKS..a comparación con el vuelo en otra aerolínea de una amiga...sólo crackers and drink.. GRACIAS AEGEANS AIRLINES. .!!"
Punti negativi: "Buuu...no reparten más los riquísimos caramelos de Grecia.. OUZO CANDY'S. ..!!"

Punti negativi: "The flight was delayed 3 hours and there was very little information offered as to what to expect. I was grateful I did not have a connecting flight as surely I would have missed it. The gate agent seemed to be completely lost and at one point started boarding and then had to ask those that had boarded to deplane. The seats were rather uncomfortable to begin with but then add to that being in the last row next to the toilets and the galley AND with crew members stepping on the side of my seat to reach supplies in the overhead bin without warning."

Punti negativi: "30 minutes delay on boarding. Flight attendants did not pay any attention to me when i pressed the assistance button. No one ever came to ask what i needed, they passed by me more than 10 times while the attendance light was on but they never saw it. Very disappointing."

Punti positivi: "Friendly staff, clean airplane"
Punti negativi: "No entertainment"

Punti positivi: "Friendly people, quick service."
Punti negativi: "They charged 35 euro for one luggage. That's too high and nowhere during my reservation did it say that, KAYAK!!!"

Punti negativi: "parked nesr chute but used buses to take us to the terminal"

Punti positivi: "The attitude of the staff was awesome. They give you a piece of candy when you sit down. Flight was on time. They actually appreciate your business. Highly recommend. The complete opposite of Norwegian Air"

Punti negativi: "after boarding, we were stuck sitting in the plain for 2 hours because of a technical problem, and Aegean was trying to use the situation to sell us water! no water was given to us, also- no useful information about the status of the problem."

Punti positivi: "Check in was easy. Plane seemed well kept inside. Attendants nice."
Punti negativi: "Hot! Little to no AC. Flight delayed an hour because first plane had AC problems."

Punti positivi: "Friendly staff."
Punti negativi: "Warm soda."

Punti positivi: "Boarding wasn't the most efficient, but when is it ever? I had never flown with Aegean but had to take two flights with them between Munich and Rome. Economy seating was very comfortable, the aircraft were attractive and immaculate, the crews were lovely and quick, and the food on both flights was shockingly good."
Punti negativi: "My flights were short, but it would have been nice to have a movie on thr screens distributed throughout the plane."

Punti positivi: "The pleasant manner of the cabin crew and the offering of small candies before the flight departed. A small but nice gesture."

Punti positivi: "every thing was ferfect"

Punti positivi: "Food was excellent. Never had better!"
Punti negativi: "Every flight was 20 to 30 minutes late leaving the gate. This was true on all."

Punti positivi: "great service. Nice people"

Punti positivi: "Snack served although it was a short flight , smiling and corteous flight crew ."
Punti negativi: "Boarding process out of control after business and special need people went in . They need to have rules or enforce them if they do. Space between seat rows is tight , okay for short flights less than 2 hrs."

Punti negativi: "Same as on the flight to Larnaca"

Punti negativi: "Disorganized."

Punti positivi: "Clean Elegant Polite"

Punti positivi: "Flight was on time and boarding was reasonable smooth."
Punti negativi: "Flight was full and most people hast to check in their carrying suitcases. Food was decent, especially the honey yogurt."

Punti negativi: "The ticket didnt specify the type of economy class so we had to pay for extra baggage"

Punti positivi: "Amazing food!!! All free! Amazing food and amazing wine for free! I love Aegean they are the best best best."

Punti positivi: "Everything in terms of the flight itself was excellent. Flight was right on time, crew was friendly, plane was clean, etc."
Punti negativi: "I couldn't understand why, after getting the self service boarding pass in Larnaca's airport, all the family members had to come over to the check-in desk when I had only one piece of baggage to drop-off?"

Punti positivi: "Good seat room."
Punti negativi: "Boarding in TLV was a zoo. they could do better!"

Punti positivi: "the meal tasted good"
Punti negativi: "the flight suffered delay after delay and the scene during boarding was chaotic"