Trova offerte per voli da Lanzarote a Aeroporto di Milano-Malpensa

"Great flight Will go again!"

Punti positivi: "So rude crew"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Comfort"
Punti negativi: "Internet"

Punti positivi: "Great atmosphere, crew was excellent!"
Punti negativi: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Punti negativi: "When its rain we shouldn’t walk to the air plain"

Punti positivi: "Almost everything, especially the crew."
Punti negativi: "Don’t feel like anything should be better to be honest"

Punti positivi: "Fast boarding"
Punti negativi: "Slow in refuelling, got us delayed for 40-"

Punti negativi: "Information on arrival time was not correct"

Punti positivi: "Flight and the crew!"
Punti negativi: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Punti positivi: "KLM STAFF WERE VERY PROFESSIONAL"
Punti negativi: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Punti positivi: "Great airline"

Punti positivi: "Crew was great and helpful despite oversight in my special meal."
Punti negativi: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Punti negativi: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Punti negativi: "Troppo ritardo"

Punti positivi: "Service is awesome. Food is great."
Punti negativi: "People with short connection are affected by the 15 to 25 minutes delay."

Punti negativi: "The plane was very hot"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Like the overall KLM experience"
Punti negativi: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Punti positivi: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Punti negativi: "Not having to walk outside in Edinbur4gh to board the flight."

Punti positivi: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Punti positivi: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Punti negativi: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Punti positivi: "The service"
Punti negativi: "The food."

Punti negativi: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Punti positivi: "Landing"
Punti negativi: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Punti negativi: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Punti positivi: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Punti negativi: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Punti positivi: "Sound was broken on my TV set!"
Punti negativi: "Called stewardess twice to assist. No response!"

Punti negativi: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "We got a meal for a 1h flight only"
Punti negativi: "No entertainment but normal for this type of flight"

Punti positivi: "Fabulous trip with friendly, helpful staff"
Punti negativi: "Nothing"

Punti positivi: "Cabin crew were very professional."
Punti negativi: "Aircraft returned to gate due to fault and was delayed for 45 min."

Punti positivi: "Food was just fine, movie selection very good"
Punti negativi: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Punti positivi: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Punti negativi: "Nothing"

Punti positivi: "Booked extra room seat which gave me good room for seating"

Punti positivi: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Punti negativi: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Punti positivi: "On time"

Punti positivi: "Lovely staff, good food, great movies."

Punti positivi: "The food service was good and the flight attendants were friendly."
Punti negativi: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Punti positivi: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Punti negativi: "Nothing"

Punti positivi: "The food was excelent"
Punti negativi: "I have to pay to pay a little more confort"

Punti positivi: "Everything. A truly faultless experience!"
Punti negativi: "Nothing"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti negativi: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Everything. Staff incredible."

Punti positivi: "personale ok, svago ok"
Punti negativi: "distanza tra i sedili, comfort"

Punti positivi: "personale ok, sedili troppo vicini e scomodi"
Punti negativi: "aumentare lo spazio tra i sedili"

Punti positivi: "Departed on time, nice entertainment"
Punti negativi: "Food could have been better, for such a long trip beverages service was scarce"

Punti negativi: "The chain in was slow an tedious."

Punti positivi: "The crew was very attentive, as was to be expected for Business Class service."
Punti negativi: "Out of a total of only seven (7) Business Class passengers on the flight from Venice to Madrid, for some reason they only had five (5) meals available, so we were offered a selection from the standard economy class snack list, which was substandard and very disappointing considering we paid for Business Class and therefore expected a Business Class meal and not just a snack! Very poorly planned and completely unacceptable!"

Punti positivi: "Crew was nice. Airplane was in a good shape."
Punti negativi: "Crew was trying to avoid providing free drinking water. Checking in for the flight took more than 1.5 hours."

Punti positivi: "The flight wasn’t bad"
Punti negativi: "The checking, customer service, Air Europa website and food was a disaster."

Punti negativi: "They have lost my baggage and it’s my 4th in Milan with no bags!"

Punti positivi: "Crew was quite polite and sympatic"
Punti negativi: "The aircrafts is very old and small for all the passengers they put inside, and the food is really bad in quality and taste."

Punti negativi: "La puntualità"

Punti positivi: "Crew was great, the rest was average"
Punti negativi: "My checked luggage for which i paid an extra $100 has been damaged to a point where 2 out of the 4 weels are about to fall. I don't know in which of the two flights it happened since my luggage was transfered during the layover."

Punti negativi: "If Air Europa are going to charge customers $150 per bag for long haul international flights, they should mention that when the customer buy the ticket. Was a disgrace and their customer service was non-existent."

Punti positivi: "They we're on time and orderly boarding."
Punti negativi: "I did not like the fact that you Kayak did not put notes in booking about having to buy a SEAT AND TO PAY FOR HAVING TO PAY FOR CHECKING A BAG. YOU NEED TO TELL PEOPLE UP FRONT WHEN WE BUY A TICKET THAT IS A LOW PRICE ALL THESE EXTRAS HAD TO BE PAID. PLUS THE TICKET COUNTER DOES NOT TAKE PAYMENT FOR BAGS IN MARCO POLO AIRPORT. I HAD TO HO UPSTAIRS TO A SEPARATE COMPANY AND WAIT TO PAY! ON TOP OF THAT. THE AGENTS CHECKING HAD A BAD COMPUTER. 2 AGENTS TO CHECK IN 120 PEOPLE. I KNOW YOU WON'T GIVE THIS INFO OUT SO I WILL NEVER USE YOUR SERVICE AGAIN."

Punti positivi: "The price"
Punti negativi: "Some of the crew was very rude, food was bad forca 9 hr flight!!!"

Punti positivi: "I got to my destination safely."
Punti negativi: "My plane took off 45 minutes late and no one told the passengers (in English at least) why we were leaving so late (and I still don't know). After about 20 minutes of waiting for takeoff, I pressed the button to ask a flight attendant why we were leaving so late but no one would come up to me, so I had to flag a flight attendant down when she walked by and she only stayed long enough for me to ask her when we were leaving. I also wanted to buy a snack on the plane and the same flight attendant who had answered my question before snapped at me about using a credit card when I accidentally gave her my debit card. Normally, I'm not one to complain about these types of things and this situation definitely could have been much worse, but I think it's important that any delays are communicated to passengers."

Punti positivi: "The punctuality"
Punti negativi: "Food"

Punti positivi: "Nothing"
Punti negativi: "Boarded flight and then let us sitting on the tarmac for ninety minutes with no water or air conditioning.Once flight under way no food available.DO NOT FLY THIS AIRLINE!!!!"

Punti negativi: "Late boarding, and had to get on a bus to get to the plane."

Punti positivi: "esta vez hicieron buen trabajo"

Punti negativi: "After 2 days at the airport I still waiting for the airline to give me a date and new time for another flight since the airport is having problems after the storms on Wednesday, they don’t have a counter or anything where travelers can ask questions and have problems solve. They keep making you come but with no guarantee of anything. No one knows nothing, it’s very bad the way they are managing the situation."

Punti positivi: "Service was good food was very good."

Punti positivi: "Low Fare"
Punti negativi: "No IFE in Coach"

Punti positivi: "This was the most unprofessional and insulting staff I have ever experienced in my life."
Punti negativi: "There was not one aspect of this flight that went well. I am beyond horrified of my experience and it really makes me not want to fly or use any fight service again. Air Europa is the WORST airline in the industry."

Punti positivi: "Hello Dear, I am writing this message while God only knows how deeply hurt and feels descriminated I am.. Please listen carefully to my below story that happened while my flight from Milan - Madrid ___ Madrid - Miami. I traveled on October, 16th from Miami - Madrid and while checking in to this flight, the gentleman on Air Europa check in desk , required me to pay for my luggage and my iternary already stated that my ticket allowes me to have one bag in cargo and one carry on baggage on board. After I met with the station supervisor and showing the receipt, she understood my rights and proceeded professionally checking me in and I made my flight perfectly all the way to Malpensa, Milan.. On October, 23rd, I was about to make my flight back from Malpensa, Milan - Barajas, Madrid to connect from Madrid to Miami as scheduled.. I proceeded in Malpensa ,Milan Airport to check in area number 5 on terminal 2, where Air Europa flight# UX 1066 is stationed to check in the PAX on this flight. Politely I asked the lady if it's possible to be seated by any emergency exits as I am ex - commerical 1st officer for almost 8 years and I will be able to assist in case of emergency, as I am familiar with evacation procedures.. she informed me that I have to pay for this service.. i totally understood and I didn't comment, while the lady reaction and the way she answered me, was really disrespectful.. Then she asked me to pay €150 for my luggage and I explained the same that happened in Miami airport.. but this time I was deeply disrespected by telling me YOU GO TO TICKETING OFFICE OR YOU WILL NOT TRAVEL...i asked the lady to speak to the supervisor.. the supervisor came after awhile and she was very kind, polite and helpful.. but she kept insisting that I have to pay for my luggage, even I showed her the flight iternirary staying that ONE LUGGAGE IS ALLOWED ON BOARD - 1ST BAG IS FREE - 2ND BAG COST $100... and I had only one bag... Then she saw the receipt and while reading it, another lady from the check in station needed the supervisor help, so she left and I found myself speaking to no one, except the lady who is in charge of my checking in process. Then I told her that it's not fair to pay for something that I already paid for. No one in life can imagine how rude, impolite and discriminating she was.. specially speaking to her colleague in Italian carrying a conversation that I can't understand at all.. but I was able only to understand one thing she mentioned many times while angry... ( La Arabo ).... Yes I am Arabic person from Egypt that love the world from east to west, South to north... and I am living in The United States Of America with a beautiful family that have friends from different cultures, religions and races... But I felt really discriminated at this point when she mentioned ( La Arabo ) many times.... Then she looked at me saying OK AIR SIR ARE YOU GOING TO PAY FOR YOUR BAG OR YOU ARE OK TO MISS YOUR FLIGHT ?"
Punti negativi: "I honestly told her (( SHUU )) because yes, I was feeling very disrespected and discriminated.. so it's fair enough to tell her (( SHUUU )) as I was looking at someone who is still discriminating people in 2017..Then I told her where to pay ? She directed me to the TICKETING office.. I went there and was really very sad.. not for paying, for how come someone can treat a customer like that... or even a human..then when the gentleman asked me for the credit card, I dropped it on his table.. Yes I know that I did it not in a nice way.. but then i apologized to the gentleman..  and you can ask him that I told him that you have nothing to do with this..  and I should apologize.. he gave me the receipt that I still have it that prove paying €150 for my luggage.. I went through security and then proceeded to my gate with a huge feeling of happiness that I will see my family in the U.S soon after a long trip.. The craziest thing even happened while I was proceeding to the boarding gate, the lady took my boarding pass and informed me that I am not allowed to board the airplane for security reasons..What???? Why??? What did I do??? No one talk to me... The lady who was checking me in earlier was turning her face and smiling.... can you imagine?????? Can you imagine the abuse????? Then I told her what did I do ??? I am not a bad person to not be allowed to board the airplane... I don't carry a gun or anything that threatening the safety on the aircraft..  and you know What??  I started to cry while I feel that I am deeply discriminated.... they told me that the captain has the rights to refuse you being on board... Again, as an EX Commercial Pilot, I know very well that for security and safety reasons for the aircraft, the PIC has the authority not to accept a passenger on board, in case that this pax is threatening the airplane verbally, visually, mentally and physically by showing any extreme illness symptoms that would put the life of passengers on board in danger.... DO I AM ONE OF ALL THIS?????? I am someone who is never being in a police department for any criminal purposes and never threatened any human being life... so why I am not allowed to board the aircraft and go back home to see my family and go to my work that I gain my salary from, to pay my taxes to the country that I am resident in, The United States Of America.. And if you are planning to decline my boarding process, why would you let me pay €150 for the luggage???? Isn't it really unfair???? We all work hard to afford our living... so why to do this for me whime I am leaving my family in America to travel for business to afford living for my family.... it's not fair by any meaning or language...."

Punti negativi: "I'm curious with Air Europa for not thoroughly detailing me at the time of booking about the extraneous and very unreasonable check-in baggage fee for €60!! For checkin in 1 bag at the counter! The website was deceptive in its wording with 1 baggag is free and the rest has a fee. Therefore, i understood that i didn't have to purchase a check in luggage fee. That right there is living expense that I depended on for my trip. Thanks Air Europa! The check-in agent and another Air Europa representative at the Madrid airport did little to anull my fee that I felt mislead about. That was terrible customer service! I tried to give my flight a chance, but the touch down landing was probably one of the worst jolted sloppy touchdowns I've experienced. I looked around to see other's surprised reaction. I don't know of how Air Europa stocks or current state of economy are; but after dropping €60 for 1 checked in luggage, I'd expect a free beverage or light snack provided. Even the hot tea was €2.50. Im not happy and warning other's not to use this airline."

Punti positivi: "Luggage space, seats, food,mast orderly boarding."
Punti negativi: "Wifi awful. Requested refund. Crew never answered calls. One particularly rude, spilled water on my wife and just moved on."

Punti negativi: "I tried to pay an extra suitcase and the website didn't give me access .. then I read than to southamerica was allow two suitcases, when I arrived to the airport, aireurope surprised me with 150 euros por one package extra"

Punti positivi: "The crew was helpful. The protracted headrests were nice for sleeping."
Punti negativi: "The planes were pretty antiquated and the seats were hard and uncomfortable. They were no oxygen ports which was troublesome for long 8 hour flights. Lack of fresh air! Only 10kg weight limit for carry on luggage."

Punti positivi: "The crew was professional."
Punti negativi: "The boarding process was highly disorganized: all travelers line up at the gate and attempt to cram their way onto the plane regardless of whether this behavior delays the flight."

Punti positivi: "I think that good service of a plane should not be paid to watch movies and very uncomfortable watching movie on the phone screen. The WIFI is very expensive and the food looks like hospital"
Punti negativi: "I wish all of the above to improve"

Punti positivi: "No delays"
Punti negativi: "Boarding process they start from back rows first"

Punti positivi: "Boarding was fast. The breakfast sandwich was good. It was nice the cabin lights were turned down since it was an overnight flight. Also all seats had a pillow and blanket."
Punti negativi: "The seats were extremely cramped, very difficult to get comfortable. The bathrooms early into the flight were dirty and one had no toilet paper the entire flight, making me wonder if any were cleaned between flights. Having TV's is a nice option to pass the time on a long flight. The problem was the seats were so close it was uncomfortable to watch them."

Punti positivi: "NOTHING"

Punti positivi: "No había nada que me agradara de este vuelo."
Punti negativi: "Nuestro vuelo entre Boston y Lisboa arriba llegó con retraso a su destino, Lisboa. En Lisboa, las maletas se retrasaron más de 1 hora. Debido a ambos retrasos, perdimos el vuelo de conexión entre Lisboa y Oviedo. En Lisboa, los empleados del mostrador de Air Europa ni nos miraron a la cara. No se disculparon ni hicieron ningún ademán de ayuda. No había otros vuelos entre Lisboa y Oviedo hasta el día siguiente. Tuvimos que rehacer los billetes de avión en el aeropuerto de Lisboa, encontrar un hotel en Lisboa y cenar allí por el retraso del avión de su compañia y el indebido manejo de equipajes. Aunque las compañias aereas entre Boston y Lisboa y Lisboa y Oviedo fuesen distintintas, el asunto de " no es nuestro problema" " no es una sloución" al viajero, especialmente cuando se trata de vuelos internacionales. Lo menos que Air Europa podría haber hecho por nosotros es habernos facilitado un voucher para pasar la noche en Lisboa. Por decirlo claramente, rehacer los billetes a Oviedo y pasar la noche en Lisboa sumó otros 1000 dólares. Ni que decir que en Oviedo tuvimos que rehacer todo lo demás,porque nuestro vuelo no salió hasta las 4 de la tarde del día siguente. La vuelta del día 21 de Julio desde Lisboa a Boston aconteció iigualmente con otras dos horas de retraso. La compañia Delta en Boston e ofreció a montarnos en un avión Bostón-Atlanta más tarde sin gasto alguno. Su compañia en cambio se disculpó en un vuelo internacional. Su lema "No es nuestro problema". De poco sirve esto ahora de vuelta en mi casa, exceptuando que esta familia no utilizará en el futuro su compañia en ningún vuelo internacional, ni recomendará su aerolinea a otras personas. Nunca Iberia,Delta, Air France, British Airways, Tap ni American se han comportado de este modo a lo largo de nuestro recorrido por el mundo."

Punti negativi: "We were an hour late taking off after boarding"

Punti positivi: "Nothing"
Punti negativi: "Everything, no communication, poor handling of the situatition, gate attrndant really rude and looked unprepare or untrainned."

Punti positivi: "NEW BOEING 787 . IMPECABLE"
Punti negativi: "1. THE OLD AND DIRTY BOARDING AREA THAT THE COMPANY USE AT MIAMI AIRPORT 2. THEY CHARGE US$ 4 EACH OLD EARPHONES FOR MUSIC AND MOVIES 3. BAD FOOD AND BREAKFAST"

Punti positivi: "Nice, new, spacious aircraft!"
Punti negativi: "Grouchy stewardess. Most stewardesses did not speak English. Vacant exit row not available to sit in. Boarding staff did not notify by loud speaker of boarding beginning in Miami."

Punti positivi: "One of the best international flights I have taken. Comfortable (as much as a plane can be for 9 hours), good food and service, lots of free movie options."

Punti negativi: "Excellent plane. Good food."

Punti positivi: "going to Madrid flight was delayed, no body said anything, not one was at the from desk to answer the question about the delayed."

Punti negativi: "no service was given not even drinks"

Punti negativi: "When I booked my flight it was not at all clear that I had to pay for checked luggage, therefore I had to pay extra when I arrived at the airport. Please make it clear from the very beginning that checked luggage is not included. Easy Jet does a great job of this, giving you the option to pay for a checked bag when buying your ticket. With Air Europa, I had no idea at all."

Punti positivi: "Nothing"
Punti negativi: "- you need to pay for everething !!!!"

Punti positivi: "It was quick"
Punti negativi: "Porly maintained interiors and tight seats"

Punti positivi: "On time"

Punti positivi: "10pm red-eye flight from JFK to Madrid was cancelled, passengers were made to wait extra hours before having this be confirmed. Then we were told to return to the airport the next day for a 2pm rescheduled flight only to find no Air Europa workers even there, and that we'd be put on the 10pm flight for that night, combined with people already on that one. Virtually no compensation nor apology with the exception of ONE worker who joined the air europa staff that afternoon during the re-check in process. Once finally on the aircraft, we left an hour late, as well. Upon arrival in Madrid, spent a long time searching for the way to get compensation back for my taxi rides, and was given options to do online, call, etc., so the process is still ongoing. I will think twice before flying with them again!"

Punti positivi: "Servicio excelente"
Punti negativi: "El sistema de peliculas"

Punti negativi: "the flight kept getting delayed. There was NO AIr Europa represtentatives at the airport. Telephoning them was not helpful. They either hung up on me or kept saying to call back later. Flight ended up being cancelled. Shuttle busses to hotel, which was a a full hour away took us hours to get to. Arrived at hotel at 5 am! Return was said to be at 10am but wasn't until noon for what they told us would be a 3 pm flight. Ongoing lies. Flight didnt leave until 10:30 pm and then there was a 45 min delay on the plane. Plus lots of waiting in lines all day. It was horrible. Missed a full 24hrs in madrid. Hope to get some money back as compensation."

Punti negativi: "Volo in ritardo"

"Non mi piace che non sia regolata la discesa dal velivolo. Fila per fila.sarebbe l'ideale, invece tutti ammassati"

"La possibilità di poter personalizzare il tuo viaggio con la scelta del postoe la tipologia di bagaglio a mano. Migliorare abbassare i prezzi per i bagagli da stiva"

Punti positivi: "Personale gentile. Eravamo in prima fila senza protezione davanti quindi dovevamo stare attenti alle gambe che intralciavano gli assistenti"

Punti positivi: "Piloti e stuart di bordo gentili, simpatici e competenti"
Punti negativi: "Il distanziamento sociale e le misure anticovid"

Punti negativi: "They could offer a bottle of water for the people who payed the extra fee for the sitting in front"

Punti negativi: "Volo in ritardo, gente ammassata al gate, informazioni all'ultimo momento"

Punti negativi: "La puntualità"

Punti negativi: "Ritardo"

Punti positivi: "Quando mi hanno fatto scendere"
Punti negativi: "SEMPRE RITARDO 2 ore e 40 min su un volo di 1 ora e 20 mi sembra esagerato!!!"

Punti negativi: "Delayed by 4 hours"

Punti negativi: "Flight not being delayed as usual"

Punti negativi: "No delays"

Punti negativi: "Sedili scomodi"

Punti negativi: "More clerks for checkin/baggage; some organization in queuing to board. It was total chaos and the staff seemed very stressed."

Punti positivi: "niente"
Punti negativi: "sempre fanno ritardo e questa volta addirittura 4 ore!!!! Mai piu' comprero' un biglietto EasyJet"

Punti negativi: "1 hour delay"

Punti negativi: "Soliti ritardi ormai da aspettarsi da EDI-MXP"

Punti positivi: "Personale poco collaborativo e "saccente""
Punti negativi: "Fanno pagare 60 euro per imbarcare un bagaglio a mano appena fuori dai limiti ( una ruota non entrava nel misuratore) per poi.. imbarcarlo in stiva comunque in quanto oltre 70 bagagli a mano non sono ammessi a bordo. Mi sono sentito.. Derubato!"

Punti negativi: "Horrible boarding process."

Punti negativi: "La puntualità dei voli"

Punti positivi: "Tutto"
Punti negativi: "Niente"

Punti positivi: "Hard to understand some of the crew announcements due to speaking way too fast"

Punti positivi: "Tutto nella norma, a parte una tessera del valore di 4.50 consegnata per scusarsi del ritardo, ma che ovviamente non valeva all'interno dell'aereo. senza parole!"
Punti negativi: "Il ritardo spropositato e le informazioni mancanti su di esso."

Punti negativi: "Certezza e puntualità"

Punti positivi: "The crew amazing"
Punti negativi: "To much delayed the flight"

Punti positivi: "Pulizia e cortesia"
Punti negativi: "Puntulità"

Punti negativi: "Easy jet, sempre una garanzia di ottimo servizio"

Punti positivi: "Boarding was very fast compared to most other flights. Crew was friendly. Flight was smooth and on time."
Punti negativi: "Honestly - a bunch of drunk Scandinavians all around me. Very noisy and smelling so much from the alcohol, I almost got sick. Luckily, a very short flight. The guy behind me was very rude to the crew. Crew member handled him well. Was worried about him throwing up on me. Rest of flight was good."

Punti positivi: "Puntualità"
Punti negativi: "Cena a bordo"

Punti negativi: "Volo in ritardo"

Punti positivi: "Con Easyget abbiamo viagiato bene"

Punti positivi: "The staff was great."
Punti negativi: "Nothing. All good."

Punti negativi: "Ritardo pari al viaggio"

Punti negativi: "No vegan option in food Flight delayed as usual for Easyjet"

Punti positivi: "Friendly"

Punti negativi: "Ritardo"

Punti negativi: "We were charged 47 euro for checking in bag"

Punti negativi: "Ritardo di un ora"

Punti negativi: "Suitcase damaged"

Punti negativi: "Just not good enough for business travel. Stick to ahipping holiday makers who have a bit more flexibility on schedules!!"

Punti negativi: "Oltre 5 ore in aereo per un volo da 2h20m è davvero incredibile"

Punti negativi: "Personale maleducato ed impreparato. Pessima gestione imbarco con lunga attesa perché incapaci di gestire anteriore e posteriore."

Punti positivi: "Prezzo, puntualità, orari"

Punti positivi: "Purtroppo nulla."
Punti negativi: "L’attesa all’imbarco, l’eccessiva per non dire esagerata erogazione dell’aria condizionata sia al gate che all’interno dell’aereo, la freddezza del personale di bordo ed il ritardo del volo di quasi mezz’ora."

Punti positivi: "volo con arrivo in anticipo, educazione del personale di bordo, e volo tranquillo, qualche poco di sobbalzi 15 minuti prima dell'atterraggio dovuti a problemi atmosferici.Poi atterraggio perfetto, senza problemi."
Punti negativi: "la richiesta di offerte per bambini in africa, in quel contesto, su un aereo alle ore 22,35 ........"

Punti positivi: "Check in was super friendly and efficient. Cabin crew also great."
Punti negativi: "Seats and leg room v small. But overall great."

Punti negativi: "Easy jet late yet again, no food on board. This is becomming a typical occurance out if Luton and its just not good enough."

Punti negativi: "Late boarding"

Punti positivi: "Nothing."
Punti negativi: "They made us pay for our bag even though we only had one and it fit into the measurements. They said it was because it was full but they still made us pay 60 euros each. Making it a 120 euro more than it should have been. They also pretended not to speak English when we tried to talk to them about payment even though they spoke perfect English when they told us the cabin overheads were full. Will definitely be contacting kayak about this."

Punti positivi: "solo il volo aereo e l'arrivo a malpensa"
Punti negativi: "il ceck in dell'aereoporto a Catania, personale impreparato e soprattutto scortese. dovevano essere aperti 6 banchi per il ceck in in realtà solo 2 erano aperti. Ho rischiato di perdere il volo aereo pur recandomi a fare il ceck in ben 2 ore prima del volo aereo."

"Ritardo ingiustificato di 1:40h"

"Sempre in ritardo di 2 ore. Scandaloso"

"Sempre in ritardo."

"Pessimi per quanto riguarda il ceckin. Non mi è stato possibile fare il ceckin online perché siamo all’ndata che al ritorno mi dava un errore dovuta al loro sito e mi hanno fatto pagare 41,50 per il ceckin in aeroporto a Malpensa.Gia all’andata avevo inviato un’email di reclamo ma non c’è stata risposta! Penosi!! Peggio della Ryan Air! In futuro eviterò Wizz Air!!!"

"I voli sono sempre in ritardo."

"quasi 2 ore di ritardo!"

Punti positivi: "la cortesia e dissponibilitta del personale ,e orario preciso"

Punti positivi: "On time"
Punti negativi: "We got sanatizer when boarding which was so small like a stamp, useless"

Punti positivi: "Flight duration"
Punti negativi: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."

Punti positivi: "Fast and smoothy check in"
Punti negativi: "After arrival to budapest not platformy ready and waiting over 10minutes"

Punti positivi: "The leg space"
Punti negativi: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."

Punti positivi: "Good flight, easy check-in, direct 4 hour flight"
Punti negativi: "Seat not inclining."

Punti positivi: "Boarding took forever and we were an hour late"
Punti negativi: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"

Punti positivi: "Smooth"
Punti negativi: "All was fine"

Punti positivi: "personale cordiale, posti piccoli e non molto comodi."

Punti positivi: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Punti negativi: "6 hours delay due to bad weather."

Punti positivi: "We landed"
Punti negativi: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"

Punti negativi: "The seats are cramped and you have to pay for snacks and water"

Punti positivi: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Punti negativi: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."

Punti positivi: "The seat not so comfortable but good"

Punti positivi: "Friendly crew"
Punti negativi: "Long check-in lines Seats uncomfortable"

Punti positivi: "Il volo ha avuto 3 ore di ritardo!"
Punti negativi: "La comunicazione relativa al ritardo"

Punti positivi: "Imbarco e sbarco collegati direttamente all'aerostazione. Personale sorridente e gentile. Tempi rispettati. Posti comodi."

Punti positivi: "The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time)."
Punti negativi: "Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!"

Punti positivi: "Le hostess"

Punti negativi: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."

Punti positivi: "Price of ticket"
Punti negativi: "Seats are terrible."

Punti negativi: "LA PUNTUALITA'"

Punti negativi: "puntualità"

Punti positivi: "Il prezzo"
Punti negativi: "Ritardo di un’ora alla partenza e di un’ora circa al nastro bagagli"

Punti positivi: "Interni dell'aereo, atterraggio e gentilezza del personale"
Punti negativi: "Il ritardo di mezz'ora della partenza"

Punti positivi: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Punti negativi: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."

Punti positivi: "Staff cheerness"
Punti negativi: "Nada"

Punti positivi: "Entrambi i voli hanno registrato un forte ritardo,quello di ritorno addirittura di 2 ore."

Punti positivi: "Got me to where I was going and the airline stewards were polite and helpful."
Punti negativi: "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."

Punti positivi: "Easy to book. Comfortable flight."
Punti negativi: "Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it."

Punti negativi: "2 hrs late and we missed all our following connections as a result."

Punti positivi: "La semplicità è velocità di imbarco"
Punti negativi: "Ritardo di oltre un'ora per il mio volo LTN-BRI"

Punti negativi: "Già alle 10.45 stamane si sapeva che il volo avrebbe avuto 3 ore di ritardo e nemmeno un mail/sms per informare in anticipo del ritardo"

Punti negativi: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"

Punti positivi: "Viaggio spesso con Wizz e devo dire che rispetto ad altre low cost il servizio è davvero ottimo."

Punti positivi: "The staff and flight were top knotch . Could not fault them ."
Punti negativi: "Nothing to dislike ."

Punti positivi: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Punti negativi: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."

Punti positivi: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."

Punti negativi: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"

Punti positivi: "grea air line always on time staff are friendly"

Punti negativi: "So cheap."

Punti positivi: "Cheap flights and convenient airport"
Punti negativi: "Seats uncomfortable and hot"

Punti negativi: "Don't forget to print a damn boarding pass. Cost me 100$ at the airport just for that... What a rip off. First time traveling to Europe so, I guess that's a part of the learning curve."

Punti negativi: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"

"No queue at Arrecife check in."

"Sono molto efficienti nel dirigere i passeggeri in uno sbarco educato"

"Ritardo di un’ora"

Punti positivi: "Il viaggio è durato meno del previsto e ho passato un'oretta serena grazie al personale e al pilota che ha atterrato in modo eccezionale!"

Punti negativi: "Cheap and cheerful!"

Punti negativi: "un atterraggio più soft"

Punti negativi: "Aumentare possibilità di tè da bere (disponibili solo tè verde o negro)"

Punti negativi: "Il trasporto animali"

Punti negativi: "Il volo e stato un disastro io avevo tutti i documenti non mi hanno fatto partire"

Punti negativi: "Cambio per 3 volte del gate d"imbarco e raggiungere l'aereo a piedi con i 40 gradi di Siviglia"

Punti negativi: "pulizia, ma dipende da passeggeri"

Punti positivi: "hostess in particolare maleducatissima.... Spero di non volare Ryanair. Volo ct_mi 12/08/2019 delle ore 21:05,partito con un'ora di ritardo......... Una hostess da licenziare in tronco"
Punti negativi: "hostess in particolare maleducatissima.... Spero di non volare Ryanair. Volo ct_mi 12/08/2019 delle ore 21:05,partito con un'ora di ritardo......... Una hostess da licenziare in tronco"

Punti positivi: "There was no legroom, the sandwiches is missing (not available at all)"
Punti negativi: "Onboarding was like for animalls. After we pass throug the gates, were sticked into the tunnel for 15-20 min in hot air..."

Punti negativi: "Niente, è stato tutto ok!"

Punti positivi: "Fare"
Punti negativi: "Seat rows are close together"

Punti positivi: "Crew were amazing. All brilliant. Captain was super super cool too."
Punti negativi: "Free snacks."

Punti negativi: "They need to stop changing the luggage options"

Punti negativi: "Non ho fatto il check in on Line mi hanno fatto pagare 55 euro non e’ giusto"

Punti positivi: "The Low price of the tickets."
Punti negativi: "The flight was a bit delayed. Upon check in, I was charged 20€ for one small luggage that I had whereas I am suppose to be entitled to 1 free hand carry luggage. Many passengers were surprised and upset including me. I will NOT be booking a flight with Ryanair anymore!"

Punti negativi: "La valigia trolley piccola deve essere compresa nel biglietto aereo della Ryanair come in tutte le altre compagnie aeree"

Punti positivi: "Personale molto gentile"
Punti negativi: "Confort sedute"

Punti negativi: "Ultimi posti vicini ai bagni, puzza e rumore incredibile."

Punti positivi: "Personale gentile e sedili comodi"
Punti negativi: "La velocità d'imbarco"

Punti positivi: "Good experience standard seating on Ryanair you know what you will get, no surprises."
Punti negativi: "On this particular flight there was little English spoken."

Punti positivi: "Efficient and on time."

Punti positivi: "Nulla"
Punti negativi: "EVITARE RITARDI"

Punti positivi: "Clean, comfy, practical. Just as you expect of low cost flight."
Punti negativi: "Staff were tired and although not rude looked like they'd had enough."

Punti positivi: "Volo spostato da Catania. A Comiso. Ritardo di unora emezzo cause totale"

Punti positivi: "Sedili abbastanza comodo per essere su una kow cost"
Punti negativi: "Inaccettabile 3 ore e mezzo di ritardo!"

Punti positivi: "la sicilia, ma il volo pessimo ci anno fatto pagare il bagaglio a mano andata e ritorno, lo lo prendiamo mai piu"

Punti negativi: "La compagnia fa cattiva pubblicità sul bagaglio a mano da 10kg trolley. Ti induce a pagare per portarlo sia a bordo che in stiva, pur essendo ancora in Italia gratis"

Punti negativi: "Bagaglio da pagare a parte, per averPosti vicini bisogna pagare, attesa per l’imbarco ... volo in ritardo di mezz’ora"

Punti positivi: "Tutto molto bello"
Punti negativi: "Niente"

Punti positivi: "Entertainment system is on a good sized screen with ample selection of programming."
Punti negativi: "You're basically dehydrated by the time you reach your destination. They are stingy with water and other beverages. They charge for ALL alcoholic beverages. Most airlines serve wine with a meal and only charge for liquor."

Punti positivi: "L’ora di partenza comodo"
Punti negativi: "La ressa agli imbarchi non gestita adeguatamente!"

Punti positivi: "Nothing"
Punti negativi: "Lines were 20 times longer than every other airline and we almost missed our flight because of it. The seats were u comfortable and small."

Punti positivi: "Boarding was fine and plenty on room for our bags as we had paid priority"
Punti negativi: "The hard and cramped seats with very short legroom"

Punti positivi: "Helpful staff especially with disabled access."
Punti negativi: "Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water."

Punti negativi: "Il tempo d attesa e l atterraggi"

Punti negativi: "I had to pay for the luggage which I already paid when I booked the flight through Kyak. Seats very small. One way ticket for $400 from Palermo to Milan!"

Punti positivi: "Nothing"
Punti negativi: "We were told to board but then waited in line an hour We then waited on the tarmac for 45mins We then arrived and waited for the bus A whole lot of waiting for a simple quick flight"

Punti negativi: "Come al solito ritardo, attese lunghe prima dell imbarco e stipati come animali"

Punti positivi: "Prompt bag drop and boarding"
Punti negativi: "Finding the car rental drop off point"

Punti positivi: "It arrived to its destination."
Punti negativi: "Extremely long lines from start to end (bag drop off, security, passports, line to boarding etc), plenty of long walks from one line to the other. Everything cost extra charges, we had to add a non négligeable amount, in order to be seated with the kids, to have our boarding pass printed. A tiny bottle of water cost 3€. No entertainment whatsoever. Seats are uncomfortable."

Punti negativi: "very late"

Punti positivi: "Nientedimeno particolarmente emozionante, mi è piaciuta Lisbona!"
Punti negativi: "Tutto.. T2 orribile, imbarco rinchiusi in delle corsie come delle pecore, ritardo di 1 ora e mezza."

Punti negativi: "Mancava solo il ritardo una compagnia dove l'utente non conta nulla"

Punti positivi: "On time. Short flight"
Punti negativi: "Very little legroom and seats do not recline"

Punti negativi: "Atterraggio un po' brusco"

Punti positivi: "Puntualità"
Punti negativi: "Freddo in cabina eccessivo."