Punti negativi: "Very well executed."
Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"
Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"
Punti positivi: "Entertainment was great, excellent movie selections, and games."
Punti positivi: "Nothing to like"
Punti negativi: "No entertainment, un friendly crew, terrible food"
Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"
Punti negativi: "We arrived more than a half hour late, and considering this was about 4 am, this was significant. The guy in the middle seat was tall and had to speard his legs intruding on my space."
Punti positivi: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."
Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"
Punti negativi: "Difficult if not impossible to sleep in coach"
Punti positivi: "Spacious seating available/ snack/staff"
Punti negativi: "No entainment"
Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."
Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"
Punti negativi: "We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm."
Punti positivi: "There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face."
Punti positivi: "We called for seats 23 hours prior to flight. To our amazement we were assigned to an exit row."
Punti negativi: "It was an easy 2.5 hrs. flight at which a small warm quiche was served. Nice surprise."
Punti positivi: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Punti negativi: "I travel a least 5 times a year and Kayak is always my option."
Punti positivi: "i liked the food and the crew. they were nice."
Punti negativi: "the flight was good. nothing to not like."
Punti positivi: "On time and a lot more roomy then the flight from New York to Zürich"
Punti negativi: "There were no TV screens to play games or watch shows"
Punti positivi: "Loved the warm and very delicious quiche, thank you!"
Punti negativi: "Boarding took way too long. Plane left almost 30 minutes after scheduled time."
Punti positivi: "Nice self boarding"
Punti negativi: "No big screen to communicate priority to boarding since I am deaf."
Punti positivi: "Class staff"
Punti negativi: "Bit of a delay"
Punti positivi: "Class staff"
Punti positivi: "All of the flight crew was personable and ready to accommodate any need we might have. Before we could ever get hungry, the staff was coming down the aisle with another serving of pretty good food!"
Punti negativi: "We did have to wait on the plane for an hour after boarding, but I believe that was mostly due to wind."
Punti positivi: "Friendly Crew , modern and spacious aircraft B777"
Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."
Punti positivi: "Friendly crew. Food was good. Good take off and landing."
Punti negativi: "Seats. They were extremely too small and tight. Made very hard to move or try to sleep during the long flight. I think they definitely need to be wider. Hard to sit side by side with others. Had to keep my arms in front of me or I would be pushing the other person. I know all airlines are pretty much the same...but it shouldn’t be."
Punti positivi: "Very courteous attendants."
Punti positivi: "The seats in exit row were large enough for me to straighten my legs"
Punti negativi: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."
Punti positivi: "Flight was exactly on time as described. Crew was friendly"
Punti positivi: "The service of snacks during the flight. My suggestion to change seating was followed by a adequate replacement. I think I will add sparkling/distilled water to my list of water choices."
Punti negativi: "Hmm!"
Punti positivi: "Excelente"
Punti negativi: "Excelente"
Punti positivi: "The crew was very efficient and very helpful. They were constantly attending to passenger’s needs."
Punti negativi: "The landing was a little rough, but my friend said that it was windy here in NY. Otherwise excellent all around."
Punti positivi: "Boarding was excellent, seats were comfy, food was delicious and crew was wonderful. Nice movie/tv selection."
Punti negativi: "We were quite delayed (almost 2 hours) and hot in the plane waiting on the runway...but SWISS was fantastic about helping with connections and rebooking on arrival."
Punti positivi: "Crew was courteous."
Punti negativi: "Nothing"
Punti positivi: "Everything !"
Punti positivi: "Professional crew"
Punti negativi: "Legroom!!!"
Punti positivi: "Very attentive to children at boarding and in-flight."
Punti positivi: "The crew is rude"
Punti negativi: "40 min delay"
Punti positivi: "MANAGER WAS FABULOUS STAFF WAS FABULOUS"
Punti negativi: "NOTHING"
Punti positivi: "The staff was just fabulous! Very nice and sincere. Beautiful smiles. I admired the lipstick on one and she came back and had the name of it written down for me. MAC here I come."
Punti positivi: "It was quick and the crew was really nice!"
Punti negativi: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."
Punti negativi: "Couldn't change seats online after reserving them online in advance. Headsets use proprietary connector and plug had to be held in place to get both ears to function"
Punti positivi: "Food was decent and flight crew friendly."
Punti negativi: "Very bright light in hallway stayed on for entire red eye making it impossible to sleep."
Punti positivi: "Short flight"
Punti negativi: "The tram ride to the plane"
Punti positivi: "crew very nice and helpful. great service. food was very good and good portions. very nice entertainment system."
Punti negativi: "unable to choose seat without paying extra."
Punti negativi: "Major delay"
Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"
Punti positivi: "Nothing"
Punti negativi: "Once again, I paid extra to select my seats and once again they did not honor that. I paid extra for an aisle and a window seat and we were put in that horrid middle seat area. The video/television screens in our row were broken the entire flight. The attendants kept telling us they would be fixed soon and they never were. There was one attendant who was nice and the rest were rude and unhelpful. We arrived in Boston 2 1/2 hours late. Terrible experience."
Volo in orario. Accoglienza del equipaggio.
volo cancellato il giorno prima senza fornire alcuna opzione di riprotezione
I was held-up at boarding by rude employee who insisted that I had to wait until all other passengers had boarded the lane before issuing me a boarding pass so I can board the plane. I could not check-in earlier and get a boarding pass since I had flown directly from Dusseldorf.
Punti positivi: "It flights themselves were fine. A 45 minute delay sucked though."
Punti negativi: "Service & Notification. The airline switched my itenerary without alerting me which made me miss a connection. The resulting troubleshooting with the airline has been non-existent. I will not fly Eurowings again."
Punti positivi: "Seat was very comfortable. Crew was excellent"
Punti negativi: "The warm sandwich with the snack was just OK; rest of food was pretty good"
Punti positivi: "Equipaggio gentile"
Punti negativi: "Non parlare solo in tedesco."
Punti negativi: "Distanza minima tra sedili."
Punti negativi: "Distanza minima tra sedili."
Punti positivi: "Easy boarding"
Punti negativi: "Leaving on time"
Punti negativi: "The seats are uncomfortable and too close together. The flight was late because we circled the airport several times in the air, and spent thirty minutes waiting on the tarmac to come to the gate. The stewardess spilled on my neighbor each time she filled my water."
Punti positivi: "The crew was very attentive and personable during the flight."
Punti negativi: "Our departure was delayed 2 hours because an unaccompanied minor was placed on the wrong flight--UA's fault. That began a domino effect of missed connections. When the landed, We were given little information on how to re-book and had to wait in several long lines. All told, 12 hour delay to Milan"
Punti positivi: "Puctuality"
Punti negativi: "Seats are too small"
Punti positivi: "Puctuality"
Punti negativi: "Seats too small"
Punti positivi: "I am still in one piece after flying."
Punti negativi: "The crew (and people before boarding) were kind of rude (e.g. mean tones, not really smiling, etc.)."
Punti positivi: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Punti negativi: "Better entertainment system... better food and more courteous cabin crew members....."
Punti positivi: "Nothing"
Punti negativi: "Everything"
Punti positivi: "No frills but no dramas either. All efficient and friendly. Helped that there were many empty seats"
Punti negativi: "Nothing except control for entertainment didn’t work"
Punti positivi: "The flight was 20 mins faster, boarding was OK. The ladies on board were doing a good job"
Punti negativi: "Unfortunately the seal with extra legroom was comparable with a standard seat from other mid-distance airlines. The food & drink service was only from very limited quality. There was no entertainment on the seat, only with wi-fi oboard on your own handheld."
Punti positivi: "The price"
Punti negativi: "Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection."
Punti negativi: "Terrible hard landing"
Punti positivi: "Quick efficient boarding - on time."
Punti negativi: "Not terribly comfortable seats but for short haul flights, just fine."
Punti positivi: "Friendly and attentive crew."
Punti negativi: "There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass."
Punti positivi: "Muy cumplidos y personal amable"
Punti positivi: "Very speedily boarding, crew dealt with a passenger with a large bag well."
Punti negativi: "Chair didn’t lean back, unclear that water wasn’t free"
Punti positivi: "On time flight and friendly staff"
Punti positivi: "Staff where friendly but could’ve informed us why we where circling for 40 mins earlier"
Punti negativi: "Not being informed of the Thunderstorm situation earlier no one knew what was happening"
Punti negativi: "Ritardo di quasi un ora"
Punti positivi: "Atterraggio perfetto"
Punti negativi: "12 hour flight with no in flight movies unless you paid an extra EUR 10. Food tastes bad, plus I was skipped from the second meal despite having prepaid for it (flight attendant overlooked that my seat was on a list, part of the problems that come with nickeling and diming for every single thing including even meals on an international flight). Despite flying to the US, attendants consistently only spoke German to me and my wife, did not speak on both German and English."
Punti positivi: "The crew was friendly and helpful!"
Punti negativi: "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."
Punti positivi: "Not much really except Wi-fi which is pricey though."
Punti negativi: "Delayed with no information. Boarding bit chaotic and once on board no food left to buy as everything has been sold out. Despite me being in row 1 and the first customer to be served. Plane arrived at low cost Barcelona terminal and we had to wait quite long for our luggage. Eurowings race to the bottom."
Punti positivi: "Nothing."
Punti negativi: "Delayed twice, no explanation. Full flight then had to board through one door, with no separation of seat numbers. Truly amateur. Euro Wings food choices certainly didn't appeal."
Punti positivi: "Seat comfort Nice stafflost"
Punti negativi: "They lost our luggage Major bummer"
Punti negativi: "Another delayed Eurowings flight to Stuttgart with no information provided."
Punti negativi: "Delayed, causing me to miss all other flights."
Punti negativi: "I did not board, because another flight delay caused me to miss this flight."
Punti positivi: "I arrived in Köln."
Punti negativi: "Eurowings operated by Sun Express? I did not know what airline was flying me to Seattle."
Punti positivi: "We had one of the more legroom seats so that was nice"
Punti negativi: "Everything else. I felt the stewardess from my aisle was extremely rude. She would ask someone a question and obviously they can’t hear her because their watching a movie, so she would wave her hand in their face. Another time she was telling me “excuse me” in German while I was watching a movie. I thought she was speaking to someone else since I did not understand German and then she very rudely said “excuseee me”. The food was not filling and they charged for drinks. She also said I was only allowed one free drink of coffee. The second snack was a cake or cheese sandwhich. We were starving the entire flight we had to give in and pay for snacks on board. I’ll try to avoid eurowings from now on."
Punti negativi: "Das ist nicht das erste Mal dass ein Eurowingsflug verspätet ist. (Verspätung von einer Stunde!)"
Punti negativi: "Cancelled the flight from Cologne to Zurich - It was showing on time when we left home, but at the airport we saw the status change. No one called or emailed us even when all the details are provided while booking the ticket. The line for the ticket counter at the airport was miserably long, so we had to use international roaming to make our calls to customer service. They never told us why the flight was cancelled and changed the topic to how they can rebook us - my suspicion is that there were very few customers for that flight so they thought its cheaper to cancel the flight and let the customers figure out the solution. Horrible! Te only option given to us was a late night flight to Vienna (more than 12 hours later), and then staying overnight there and then flying to JFK. That was of course unacceptable as we had to join work on Monday. I asked them to then look into Dusseldorf and any flying options from there. They were able to book us a flight from there. We rushed to DUS airport - The email confirmation took hours to show up in my inbox even though they promised 10-15 minutes. After waiting for the confirmation for a little, we had to take a cab from Cologne airport to Dusseldorf airport. It cost us over 200 euros and a lot of stress. The whole experience was a nightmare and I would not wish it upon anyone."
Punti positivi: "Staff at the airport (ticket counter and check-in) were very polite."
Punti negativi: "The flight ran two hours late. They notified me via an email in German (I don't even speak German, and I made my reservation on the English site, so I would think they would send me notifications in English as well.) I missed my connection in Dusseldorf because of the delay, but was able to rebook for free at the ticket counter and they gave me a €10 voucher for dinner as well."
Punti positivi: "Staff at the airport (ticket counter and check-in) were very polite."
Punti negativi: "The flight was delayed. Then, after flying to Berlin, the staff said we couldn't land there because of weather. They decided to fly us to Leipzig-Halle (another city a two hour drive away) and said they would provide busses to take us back to Berlin. But then, when we got to Leipzig, they said oh we might be able to fly you back to Berlin, just let us refuel. So we all sat in the plane for an hour and a half while they did that. Then, they announced that they couldn't go back to the Berlin airport because there were too many planes landing there. So they told us to get off the plane, go into the arrival hall and we would get more information there. When we got out of the plane, we were greeted by an information lady who informed us that no trains were running at that hour (it was about 11:30pm), and Eurowings would not provide us with accommodation or transportation back to Berlin. The information staff told us that our options were to personally pay for either a taxi back to Leipzig (two hours away!) or rent a car, or wait until morning to take a bus or train. I was able to stay with a friend in the city, and paid to take a bus to Berlin the next day, but what about everyone else who didn't know people in Leipzig and had to fend for themselves? As a young woman traveling by myself in a foreign country, landing in an unexpected city in the middle of the night, it could have been a potentially dangerous situation. I am extremely frustrated with Eurowings. I paid them to take me to Berlin, and they didn't. I talked to customer service on the phone, and they told me that I should make my own travel plans to return to Berlin and they would reimburse me later. Aside from the fact that there weren't buses, trains or flights running till the next morning - I shouldn't have to make my own travel plans! My plans were to fly Eurowings from Duesseldorf to Tegel, and they should be responsible for getting me there. I am never flying Eurowings again, and sharing the story with any friends who travel in Europe. They absolutely do not care about their customers."
Punti negativi: "The entire process to get on a bus to go to flight was delayed by over 15 minutes so the ticket agent could fix one person's flight. There were over 40 people waiting to board the bus. Terrible."
Punti negativi: "Is there anything more to say?"
Punti positivi: "Crew was friendly and punctual."
Punti negativi: "Service and seat comfort not as by the same standard as Eurowings."
Punti negativi: "Il ritardo di 1h20"
Punti negativi: "Volo annullato"
Punti positivi: "Tutto un po di ritardo ma bene"
Punti negativi: "Flight was cancelled--no crew!"
Ritardo ingiustificato di 1:40h
Sempre in ritardo di 2 ore. Scandaloso
Pessimi per quanto riguarda il ceckin. Non mi è stato possibile fare il ceckin online perché siamo all’ndata che al ritorno mi dava un errore dovuta al loro sito e mi hanno fatto pagare 41,50 per il ceckin in aeroporto a Malpensa.Gia all’andata avevo inviato un’email di reclamo ma non c’è stata risposta! Penosi!! Peggio della Ryan Air! In futuro eviterò Wizz Air!!!
The crew was exceptionally kind. Communication in terms of gate changes could be better
Punti positivi: "la cortesia e dissponibilitta del personale ,e orario preciso"
Punti positivi: "Professional and safe"
Punti negativi: "Better boarding (lines too long)"
Punti positivi: "Everything went exactly as it should with any flight - check-in (long queue, but multiple desks open so it didn't take long for everyone to check-in on time), boarding (swift and efficient), operation (no technical issues, no unpleasant experiences, flight departed and landed on time) & plane (fairly new and clean aircraft)."
Punti negativi: "Not being connected to a jet (boarding) bridge, despite the aircraft being parked right in front of the terminal, next to one of these connecting bridges. We had to take the bus circle the terminal for what felt like an unnecessary expense-cutting choice made by Wizzair."
Punti positivi: "It's the cheapest you can get"
Punti negativi: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."
Punti positivi: "personale cordiale, posti piccoli e non molto comodi."
Punti positivi: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Punti negativi: "6 hours delay due to bad weather."
Punti positivi: "The cheap fares"
Punti negativi: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Punti positivi: "We landed"
Punti negativi: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Punti positivi: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Punti negativi: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Punti negativi: "Delay on departure and no bus at arrival"
Punti negativi: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Punti positivi: "Il volo ha avuto 3 ore di ritardo!"
Punti negativi: "La comunicazione relativa al ritardo"
Punti negativi: "Both flues were really delay really disappointed"
Punti negativi: "Space between the seats."
Punti positivi: "Le hostess"
Punti negativi: "Application instruction on baggage hande king and que to boarding."
Punti negativi: "LA PUNTUALITA'"
Punti positivi: "On time without any delay"
Punti negativi: "Satisfied"
Punti negativi: "puntualità"
Punti positivi: "Il prezzo"
Punti negativi: "Ritardo di un’ora alla partenza e di un’ora circa al nastro bagagli"
Punti positivi: "Interni dell'aereo, atterraggio e gentilezza del personale"
Punti negativi: "Il ritardo di mezz'ora della partenza"
Punti positivi: "Flight arrived"
Punti negativi: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."
Punti positivi: "The flight arrived ten minutes early at our destination."
Punti negativi: "Extremely small and uncomfortable seats even for a small person."
Punti positivi: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Punti negativi: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
Punti positivi: "Entrambi i voli hanno registrato un forte ritardo,quello di ritorno addirittura di 2 ore."
Punti positivi: "The price"
Punti negativi: "The check in was not opened on time The bordibg was not possible on time"
Punti positivi: "Smooth flight"
Punti negativi: "No terminal connection"
Punti positivi: "La semplicità è velocità di imbarco"
Punti negativi: "Ritardo di oltre un'ora per il mio volo LTN-BRI"
Punti negativi: "Già alle 10.45 stamane si sapeva che il volo avrebbe avuto 3 ore di ritardo e nemmeno un mail/sms per informare in anticipo del ritardo"
Punti positivi: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Punti negativi: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Punti negativi: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"
Punti positivi: "Mobile app is very good, but just allow you to download boarding pass on PDF version right at the moment of the check in"
Punti negativi: "They didn't let me flight. Even that I did the online check in 24 hours before they didn't send me the boarding pass on PDF format via email. Also there were no way to download it from the mobile app or the website. I was in the airport 2 hours before and they didn't want to print it for me even that I showed all the online check in confirmation. They requested that I pay €35 Euro for the airport print. I submitted a complain and hope to get a credit or refund. Confirmation code: L3QZWB"
Punti positivi: "Maybe the food selection and the price of it."
Punti negativi: "I paid priority still wasnt able to board early and had to put my only bag under the seat."
Punti positivi: "Staff were generally sweet & approachable."
Punti negativi: "Cannot understand management of border control security before boarding. This is done in the corridor on route to gate. Long long queues, then continued to queue before boarding in the waiting/holding room. No toilets once you enter the corridor to go to gate. Unsatisfactory management. Water from air conditioner dripping on me on board from take off. Not an immediate suggestion to move, but agreement to do so on my suggestion and then gentle insistence. Thankfully there was a seat for me! It seemed to be a problem staff were aware of which is concerning that Wizz did not block that seat."
Punti positivi: "Quick to board, smooth take off and landing"
Punti negativi: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Punti positivi: "Viaggio spesso con Wizz e devo dire che rispetto ad altre low cost il servizio è davvero ottimo."
Punti positivi: "Flight was on schedule"
Punti negativi: "No free drinking water"
Punti positivi: "Price and schedule. Going on time with no delays. Good value for money."
Punti negativi: "Very hard on baggage policy"
Punti positivi: "Flight left on time"
Punti negativi: "Altough I bought prioroty boarding, the ground handling staff did not take this into account so everybody boarded the same time."
Punti negativi: "The approach of you, all together, should improve, be friendly, more can do attitude...Was not good at all, think to fly again with Wizz or NOT!"
Punti negativi: "Don't forget to print a damn boarding pass. Cost me 100$ at the airport just for that... What a rip off. First time traveling to Europe so, I guess that's a part of the learning curve."
Punti positivi: "The flight was cheap and got you where I wanted"
Punti negativi: "Make sure you queue early if you want to take your hand luggage on board, as if you are too late in the line they will make you check it into the hold at the last minute. I guess I should have realised that by how early people started queueing and the fact that they charge for checked in luggage."
Punti positivi: "Personnel that speaks good English"
Punti positivi: "Personale gentile"
Punti negativi: "Niente di particolare"
Punti positivi: "pragmatic ryanair crew get the job done"
Punti negativi: "seats and trays were dirty"
Punti negativi: "La chiamata all'imbarco non era chiara."
Punti positivi: "Very helpful as I required assistance"
Punti negativi: "Aria condizionata rotta. Temperatura bassissima"
Punti negativi: "Direct boarding."
Punti positivi: "There was no legroom, the sandwiches is missing (not available at all)"
Punti negativi: "Onboarding was like for animalls. After we pass throug the gates, were sticked into the tunnel for 15-20 min in hot air..."
Punti positivi: "Flying EI-DAR, this was Ryanair's sixth-oldest active aircraft at 15.3 years old. Despite this, it featured the new sky interior and was comfortable overall. Flight was quick (albeit at 10 minute late landing) and deboarding was not an issue."
Punti positivi: "Personale gentile"
Punti negativi: "L’ora del disimbarcoooooooo"
Punti positivi: "Personale gentile e volo arrivato in anticipo"
Punti negativi: "La velocità d'imbarco"
Punti positivi: "niente"
Punti negativi: "Sedili, regole bagagli, priority “obbligatoria”, assegnazione casuale dei posti, posti vicini a pagamento."
Punti positivi: "nothing canin was good"
Punti negativi: "Troppo freddo. Regolare meglio l’aria condizionata"
Punti negativi: "Partire in orario Chek in mlt lenti, un sl addetto"
Punti positivi: "Personale gentile."
Punti negativi: "Spazi angusti...pulizia mediocre. Snellire procedura di imbarco onde evitare ritardi per partenze."
Punti positivi: "Puntualità ed assistenza online molto semplice"
Punti negativi: "Che all'andata pagando 10 € avevo il secondo bagaglio a mano in cabina mentre al ritorno allo stesso prezzo ho dovuto caricarlo in stiva. C'è però di positivo che non ho atteso neanche un minuto al momento del ritiro; ritiro praticamente immediato quindi ok. Una cosa solo......potrebbero offrire almeno un bicchiere d'acqua durante il volo."
Punti negativi: "Una truffa"
Punti positivi: "Nothing"
Punti negativi: "Everything"
Punti positivi: "Nulla"
Punti negativi: "Ritardo pazzesco"
Punti negativi: "Volo partito in ritardo. Sedili piccoli"
Punti negativi: "5 ore di ritardo. Capisco che ci sia stato un problema tecnico e immagino possa capitare però noi arriviamo a casa alle dieci stasera!"
Punti positivi: "ritardo di un'ora"
Punti positivi: "non delude mai"
Punti negativi: "sapere che è una tratta a rischio, nonostante siano voli sempre pieni ed in orario! la sua cancellazione sarebbe una grande delusione"
Punti positivi: "Solo volo .. atterraggio pessimo"
Punti negativi: "Imbarco aereo cambio porta.. Troppe storie per bagagli e poi tutti sopra.. io pagato tutto molto per non avere nulla.... Da non rifare"
Punti negativi: "Questa volta siamo partiti con 20 minuti di ritardo, soprattutto a causa della gestione caotica e insensata di Ryanair del check-in e della sistemazione dei passeggeri in aeromobile. Come al solito: check-in anticipato, quindi doppia attesa. Prima e dopo il check-in, con l’aggravante che prima di esso la fila ha più spazio per disporsi, mentre dopo ci siamo ritrovati uno ammassato all’altro ad aspettare che l’aeromobile fosse pronto ad accoglierci!"
Punti positivi: "Boarding was fine and plenty on room for our bags as we had paid priority"
Punti negativi: "The hard and cramped seats with very short legroom"
Punti positivi: "Easy boarding, plane looked clean, crew all smart and genuine smiles. The bonus is we arrived early and their were no Benidorm p..s artists on board. Excellent."
Punti negativi: "Only that we were late leaving, this didn’t matter in the end because we arrived early. I only gave one star for Food & Entertainment as the option to give no stars is not available. I’m sure the food would have been fine,however, I didn’t have food and brought a book for my own entertainment although I don’t believe any entertainment other than your own is available. I would suggest that Kayak offer a not applicable option on their star rating grid."
Punti negativi: "quasi 3 ore di ritardo, dalla partenza, e io sono andato via prima .......arrivo a napoli 1ll'0'1 di mattina del 2/10....da quello che ho letto"
Punti negativi: "Ryanair cerca tristemente di vendere qualsiasi cosa sul volo Perenne ritardo Deludente pagamento per non aver fatto il check in online Continui e patwtici twntativi di spillare soldi il piu possibile"
Punti positivi: "Personale di bordo molto allegro, disponibile e sorridente."
Punti negativi: "Mi hanno cambiato il posto a me assegnato, in seguito a delle richieste ed esigenze personali di un viaggiatore in maniera poco professionale, senza ascoltare le mie riserve."
Punti positivi: "Friendly crew"
Punti negativi: "Flight was delayed by an hour-no explanation provided"
Punti negativi: "Non mi è piaciuto perchè il volo era in ritardo di 1 ora è 25 minuti. Doveva partire alle 16:50 e invece siamo partiti alle 18:29"
Punti negativi: "We paid a lot of money for priority to find out it was really cheap to purchase just before flying. It turns out most people buy priority so there really is no advantage. They lost our luggage and it took two weeks to retrieve."
Punti positivi: "The price and the female staff were gorgeous."
Punti negativi: "Everything from start to finish at BCN."
Punti negativi: "Mancava solo il ritardo una compagnia dove l'utente non conta nulla"
Punti negativi: "They screwed us at every opportunity. I tried to check on online from my smart phone. I was able to acc SS my itinerary and it allowed me to do everything BUT check in. We had to wait to get to the airport, then they said we were too late (we were 90 minutes early). They raped us with 110 pound fee, which was more then we paid for the tickets. Then because we were “late” by their definition they wouldn’t let us take our carry on into the cabin. They forced us to check it. Then on the plane they wanted to charge for a diet drink. We are usually pretty laid back but by this time we were both pretty upset. Obviously."
Punti negativi: "40 minutes delay on boarding, then waiting another 10 to disembark"
Punti negativi: "Ritardo alla partenza. Disordine è ritardo all’imbarco. Atterraggio pessimo."
Punti negativi: "7 ore di ritardo"
Punti positivi: "puntualità"
Punti negativi: "sedili non reclinabili"
Punti positivi: "The price of the ticket is really cheap and I keep that in mind when I review the flight"
Punti negativi: "The boarding was tedious."
Punti positivi: "Il volo è stato di un'ora e mezza x cui abbastanza veloce e niente altro da aggiungere"
Punti negativi: "Non mi è piaciuto di dover pagare un posto vicino al mio compagno xchè si viaggiava insieme e i biglietti li ho comprati insieme"
Punti positivi: "Di solito non mi piace volare con Rayanair perché i posti a sedere sono stretti e scomodi, durante la prima tratta di volo l’aereo era un nuovo modello e devo dire molto comodo visto che sono alto 1.85 per 110 kg, mentre la parte finale l’aereo era proprio come lo ricordavo: posti molto stretti e senza spazio per le gambe! Data la natura loee cost non mi sono lamentato e nel complesso è andato tutto bene."
Punti negativi: "Posti stretti senza spazio per le gambe per passeggeri alti."
Punti positivi: "Niente"
Punti negativi: "1 la corsa al gate per non mandare in stiva il bagaglio a mano 2 l’assegnazIone “casuale “ dei posti che impone scientificamente di acquistarli se si vuole viaggiare insieme al partner, 3 il check-in anticipato a pagamento, 4 l’inutile priority 5 il poco spazio per le gambe 6 i sedili rigidi e non reclinabili 7 troppa differenza di prezzo dei biglietti seppure acquistati in momenti diversi, bisognerebbe quanto meno daredi più a chi paga molto di più."
Punti negativi: "Un cambio di orario del volo di 4 ore in un giorno feriale!"
Punti positivi: "solo le hostess"
Punti negativi: "Ho pagato per far imbarcare le valigie con l'imbarco prioritario e le hanno lasciate in stiva"
Punti positivi: "best food and drinks best clubs"
Punti negativi: "noithing"