Trova voli economici per San Felipe de Puerto Plata

Punti positivi: "Short flight"

Punti negativi: "I badly needed more leg room."

Punti positivi: "It was overall officient, basically on time and comfortable"
Punti negativi: "Getting off the ground took quite a while even though we arrived basically on time"

Punti positivi: "Very enthusiastic and pleasant crew who worked hard to provide a meal and drinks to all Business Class passengers on this short 33-minute flight."

Punti negativi: "The boarding process was a mess with a long delay and change of gate. The flight was one hour late and we missed our connection. Because it was on a different airway"

Punti positivi: "They made up some time following a long delay"
Punti negativi: "We were very delayed and no real explanation at first. Also the wrong boarding information was given initially which wasn’t helpful"

Punti positivi: "We got to our destination"
Punti negativi: "They don’t even give you a cup of water, a horrible low cost airline with premium pretences! Gatwick is a horrible airport to fly to."

Punti positivi: "It was a short flight"
Punti negativi: "Enough room to sit. The worst cramped seat I have ever had to fly in."

Punti positivi: "Efficient speedy boarding but slow at Dubrovnik airport going through passport check"
Punti negativi: "Free drink on board would have been nice as paid more especially for BA but apart from the baggage allowance and quick processing there was little to differentiate from a budget airline"

Punti negativi: "The flight was delayed due to plane safety issues, but the crew fixed it and got us to London almost in time. I didn’t love that there were no vegan food options, and even if there had been, they ran out of fresh food by time we were served. Not great."

Punti positivi: "One of the crew used bad words toward one of the passenger ..!"

Punti positivi: "plane empty, speedy boarding."
Punti negativi: "At least soft drinks should be free of charge."

Punti positivi: "Crew were very friendly"
Punti negativi: "The aircraft was 21 years old and showed every minute of its 21 years. Economy class is very bunched. On board food was average at best"

Punti positivi: "Excellent service I don’t have nothing to say was amazing"

Punti positivi: "Everything went like clockwork. Great service and flight."
Punti negativi: "Nothing to dislike."

Punti positivi: "Good service, boarded quick and landed early"
Punti negativi: "Nothing"

Punti positivi: "Staff were very kind and helpful"
Punti negativi: "The two meals we received were not quite enough to see us through a 9 hour flight"

Punti negativi: "Seat spacing too close, no leg room. Charge for all snacks. Need to enforce carry on limits."

Punti negativi: "The other passengers"

Punti negativi: "No food served on this flight."

Punti negativi: "There was a delay of more than an hour so I had to run for my connecting flight then my bags didn't make the flight."

Punti negativi: "Seat clearance not good"

Punti positivi: "Great service Yummy meals Free movies to watch Comfortable seats with use of pillow and blanket"

Punti positivi: "The aircraft got off the ground. I woke up, we landed, and I exited the aircraft. I secretly wondered where we were."
Punti negativi: "When I arrived at the security area for the hop to LAX, I told the agent that I was pre-screened. "That's nice," she said. "Now take off those shoes and your belt, put all liquids and creams in this bag, and get in line.""

Punti positivi: "It has to be said, the prices were good. But you do get what you pay for...… (in my case, a lot of extra time and stress)"
Punti negativi: "Firstly Kayak is apparently actually LastMinute.Com? BA flight was OK, but not much different from a low-cost airline. Return leg had to be Ryanair and online check-in didn't work (ouch! - you have to pay extra to check in at the airport). I eventually found out (after frantic googling) that Kayak auto-generates an email address for you as part of the Ryanair booking process, and this is the one you need. I spent about 30 mins getting through to LM.Com overseas helpdesk trying to get hold of it. I also had to request hold baggage as a separate process and it took 10 days to confirm this had been arranged (again, I would have had to pay extra at the airport)."

Punti positivi: "Loved the 787. One flight attendant was just great. She made the difference on the flight! Didn't get her name but the trip was made better by her. Thank you!"

Punti negativi: "My daughter and I were bumped off flight. We also had problems checking in. Luckily Alitalia were able to accommodate"

Punti positivi: "Comfortable on plane. Pleasnt crew"
Punti negativi: "Boarding could be bettet done.. .miss the free drink"

Punti positivi: "Friendly and helpful cabin crew, even on this short flight. I liked the fact that the Captain stood outside the flight deck to say goodbye to the passengers. A nice touch."

Punti positivi: "On time, attentive staff"
Punti negativi: "price"

Punti negativi: "My flight from Venice was almost 2 hours late leaving. I missed my connecting flight to Baltimore and was removed from the list even though the Baltimore flight left about 15 minutes late. I had 25 minutes to make it to my connecting flight but was already removed. Airline said I had to be through security within 35 minutes of the flight. I could not get a flight out until the next day."

Punti positivi: "Fast and friendly."

Punti negativi: "My seat did not recline. There was no charger for a phone or screens to watch anything or WiFi on the flight."

Punti negativi: "Didn’t realize you had to pay for coffee or a non-alcoholic drink until after we were asked what we’d like to drink."

Punti positivi: "BA overall service was good."
Punti negativi: "Boarding at venice was a disaster. they changed gate without annoncing it in english. I am sure they did it in Italian but not every travel speaks italian. getting on bus to airplane was not organized at all. staff let people ahead of me taking their carry on bags larger than my normal size bag but asked me to check in mine. i thought perhaps i am amoung the last and there is no room left. how ever while i was waiting they let many others take their carry on with them. i explained them that i have expensive Murrano glass in my carry on and prefer not to check in or at least provide a tag to mark it fragile. response was that we are out of tag! and i have no choioce. i was very upset theway they trreated me and told them i will file a complain and took their picture. almost by the time i was getting on bus one of crew approached me with at Fragile tag to add to my bag. after all when i received my carry on bag in LAX many of my gifts were smashed and broken."

Punti positivi: "Easy on and off the plane"
Punti negativi: "Having to take the shuttle to the gate."

Punti positivi: "Almost nothing on this flight."
Punti negativi: "Boarded on time then 40 minute delay before take off. After we landed the plane came to a sudden stop and the Captain told us the lights to guide us to the appropriate place were not working this was a long delay. When we got to the disembarking area we had another long wait and the reason was due to the bridge not working,eventually we went out the back of the plane. The most unbelievable problem was the announcement just before take off that both rear toilets were out of action,since the flight was late this was an issue and I do not believe that both toilets could be broken more likely that there was no person available to clean them."

Punti positivi: "The crew was so kind and helpful!"

Punti positivi: "I liked the fact that boarding and exiting the plane was fairly quick. There were 2 exits we used which sped up the process."
Punti negativi: "The rude British Airways representatives at check in should be retrained. One gentleman asked me if I wanted to check in my carry on because the flight was full. He said it was optional and I said no. He continued to pressure me into doing this and I clearly told him no several times. I guess he got upset that I didn’t wanna check in my bags that he asked me to place my SMALL CARRY ON (my backpack) in the luggage size checker to verify it fit. It did fit except a small part poked out because I had stuffed some souvenirs in there. It was clearly small and could clearly fit under my seat, but he said I had to check it in. This angered me but I kept my cool and walked away. Customer service doesnt start with British Airways."

Punti positivi: "Great service, pleasant attendants and on-time departure / arrival."
Punti negativi: "The shortest, most uncomfortable legroom of any major carrier."

Punti positivi: "Nothing"
Punti negativi: "No free snacks neither a cup of water."

Punti positivi: "Free drinks"
Punti negativi: "Tvs were dated"

Punti negativi: "5h before take off, it was impossible to have 2 seats next to another!!! we were even on different floors in the plane! the employees at the counter and then in the Heathrow airport were not able to join. on mentioned that the plane had been overbooked. I thought these practices had stopped. only the employee at the gate managed to move us to be at least on the same floor of the plane. very disappointed."

Punti negativi: "Drinks not complimentary. The tickets we bought come with one checked bag for free, but the airline said since we bought it on Kayak it doesn't come with a free checked bag. Had to pay an extra $40 for each. Deceptive policy if you ask me on behalf of British Airways."

Punti positivi: "The Crew were great"
Punti negativi: "Boarding could have been more efficient"

Punti negativi: "As per above"

Punti positivi: "I recently had a difficult time returning to Italy and the part of the journey handled by BA was excellent. They were kind and helpful."

Punti positivi: "The staff were wonderful within my two boys aged 6 and 7. There was really good room and the entertainment of Paddington 2 and then comedy shows was a great balance. Really enjoyed it."
Punti negativi: "Only down side was the food, had to pay, quite expensive and didn’t really get ‘a meal’ as such."

Punti positivi: "Usual efficient BA"
Punti negativi: "N/a"

Punti negativi: "Boarding slow"

Punti positivi: "Seating had more space, the crew very relaxed and good humour as well as professionalism."
Punti negativi: "Well the flight was short, so not much more could be done on this particular flight. The restroom could be a tad larger but think was on an older aircraft."

Punti negativi: "On Time. Delayed advice 3 times."

Punti positivi: "Getting off. Entertainment system."
Punti negativi: "The food. Working toilets. 10 abreast seating is too tight on 777. Avoid."

Punti positivi: "Seat 5A was great"

Punti negativi: "Missed the flight due to poor staff and a delayed landing from my crossover. Given how childish the ground staff were being, I can only assume the flight staff wouldn't be much better."

Punti positivi: "Wide choice of films on the flight, boarding was hassle free."
Punti negativi: "Crew could have been much politer when asking about the food wishes of others. Seemed to have no idea how to walk through the aisles, hitting my head and shoulders more than once while walking through."

Punti negativi: "Seats and screens, usb charging points"

Punti positivi: "Very attentive crew"
Punti negativi: "Boarding gates"

Punti positivi: "Considering it was only a 2.5 hour flight, the snack was fairly good."

Punti positivi: "The crew were great, entertainment was good."
Punti negativi: "After sitting on the plane for an hour they found a problem and so we had to deboard and wait for another plane. Obviously better than taking a less than optimum plane but added a lot of waiting time to an already long day. Not great that on a 6 hour flight we had to buy food."

Punti positivi: "The boarding process and its ease"
Punti negativi: "The Wi-Fi was not free and quite expensive. The space between seats was too narrow for my legs resulting in an uncomfortable journey. The entertainment was dated and not varied enough. The food was borderline unsavoury. The wines were cheap... Not an airline I would recommend to anyone."

Punti positivi: "The crew skipped me for breakfast and i had to ask for food."
Punti negativi: "The food was not very good. Bread rolls stale and inedible. The rest of the flight was good."

Punti positivi: "Checking in with my Mum who needs assistance was excellent."
Punti negativi: "Lack of Entertainment."

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "I liked the room."
Punti negativi: "There was no entertainment. Could not get seats together."

Punti positivi: "The plane was not busy so services took about 5 minutes, everyone had 2 seats minimum and generally quiet. Had it been busy, it would have been different in that seats were not very wide, aisles very small, if the seat in front reclines and you don't, you can't see your screen and not a lot of space in general."
Punti negativi: "If you want to select your seat, be prepared to pay £175 per flight. This is ridiculous! Second meal was a very bare bbq beef pie or sweet potato pie... On their own with nothing else and it arrived 30 minutes before we landed so very rushed. On a 9.5hr flight the 2nd meal needed to be an actual meal and come sooner than it did."

Punti negativi: "Super tiny seats"

Punti negativi: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"

Punti negativi: "First flight TUS to DFW was delayed by 3 hours causeing us to mist all the remaining flights. Had to scramble to find other flights DFW to LHR and LHR to DUB. We arrived at our destination 10 hours. No reason for the delay was given. Lousey service on AA."

Punti positivi: "Great films and tasty food"
Punti negativi: "Had to run to gate after two buses to reach correct terminal. Saw info that flight was closing. Held up at gate due to confusion with my boarding pass. Limited leg room on flight. End of flight huge queues at Dallas airport for security. After a long flight a passenger does not need to be corralled through excessively long winding lines."

Punti positivi: "Legroom was great!"

Punti negativi: "Delay"

Punti positivi: "Easy checking with great Customer Care. Made my trip enjoyable. Will use again in July..."

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti positivi: "Nice flight, great leg room, staff was friendly and flight was on time."

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti negativi: "Despite being listed as vegans, we were not provided with vegan meals. When pointed out to the staff, we were given a small packet of soy crackers."

Punti positivi: "Price, new plane, interactive system"

Punti positivi: "The flight personnel was upbeat and friendly and we were on time. I was very glad I made the connection"
Punti negativi: "That we were not offered even water. I was very thirsty from my run from gates B 13 to Gate E25"

Punti positivi: "Flight was on time."

Punti positivi: "Boarding and flight were on time."

Punti positivi: "It was on time. Crew were very good."
Punti negativi: "Plane seemed very dated. No individual entertainment No USB chargers Not much space"

Punti positivi: "Seats quite comfortable. Crew ok."
Punti negativi: "Pitiful food offering and no entertainment at all when on previous 1.5 hour AA flight choice of movies."

Punti positivi: "Nothing"
Punti negativi: "Nothing was together, missed connection. Had to buy a hotel in Phoenix"

Punti negativi: "Aereo vecchio"

Punti positivi: "Entertainment system in Economy is really good, big screens and also plug point and usb points for charging."
Punti negativi: "Aisle is cramped so that you get nudged when trolley is being carted up and down. Food was pretty rubbish most of mine went to the bin (this is a terrible waste, rather not get served this and bring my own on board)."

Punti positivi: "Seats were very roomy, both in with and legroom. The whole flight experience was good."
Punti negativi: "Headphones on a short-haul flight were used and we're clearly dirty with dust. Drinks on the flight are quite particular. There were people who asked for beer and got a can, others who asked for the same got just half of the can."

Punti positivi: "The entire fly, connections, food and both crews excelente. Flight on time."

Punti positivi: "Airline and crew looked after us and kept us informed. My app said the flight was delayed but the captain didn't seem to know this so we sat for half an hour or more after planned departure. Maybe he hoped to get an earlier slot. We were 30 mins late in the end."
Punti negativi: "No food for purchase, just a drink and biscuit."

Punti positivi: "Food, OK legroom, complimentary wine & beer on a US carrier"
Punti negativi: "Barely functioning ancient touchscreen system"

Punti positivi: "Good"
Punti negativi: "Service"

Punti negativi: "There was no food offered. The stewardess was not happy to be at work."

Punti positivi: "My wife and I have flown on many airlines. This was one of our best experiences. All the staff that we came across were ridiculously helpful and very understanding. Despite us getting held up in traffic and running quite late, staff members of both American Airlines and Qantas were extremely calming and reassuring the whole way through. Flight was extremely comfortable and entertainment was fantastic. Made the trip really easy."
Punti negativi: "Food wasn't the greatest. Barely touched the breakfast and dinner meal. Supposedly the flight had free wifi, but I honestly couldn't eat that to work for me."

Punti positivi: "New regional jet Efficient boarding"

Punti positivi: "Everything except the turbulence"
Punti negativi: "less turbulenceE"

Punti negativi: "Free high speed Wifi. More room / comfort"

Punti positivi: "Flight departed on time. Good seat pitch in economy. Food and beverages included and tasted good surprisingly. Crew were helpful and efficient. Plenty of entertainment options for film, TV and music."
Punti negativi: "Do not like the process of boarding by group number. Another way of squeezing money out of the consumer. Also causes chaos when trying to board. Seats too narrow in economy especially if your broad shouldered."

Punti positivi: "The smooth ride. Possibly considerate of weather? Not an aviation specialist here..."
Punti negativi: "Drinks before the plane takes off. Some of us have anxiety of flying!"

Punti negativi: "I could've actually made it to savannah tonight but I've been stuck in two different customer service lines for over 3 hours"

Punti positivi: "Was able to get an Economy Plus seat, which is nice - great legroom for an almost 6' tall person and power plug is very handy. Entertainment & screens on the 787 is very good. Regular distributions of water was very helpful since I wasn't able to fill up my bottle before getting on the flight."
Punti negativi: "Not a great amount of food available, and one of the larger cabin crew members kept brushing my arm as she walked past, which didn't help me get any sleep."

Punti positivi: "Upgrade to economy plus"
Punti negativi: "Norhing"

Punti negativi: "United Airlines in our experience runs late putting a lot of pressure on any ongoing connections . Not clean . Staff not friendly . Only sometimes helpful."

Punti positivi: "Read above"

Punti positivi: "Nothing"
Punti negativi: "When I spoke to the United person last week to confirm baggage and carry on requirements. He said I could take a carry on when I turned up to the gates I was charged another fee for my carry on bag. What is baffling is that when I arrived at Denver people were getting complementary check in baggage. I’m so dissatisfied with the booking and the amount it has now cost me ruining any savings I’d had for sanfrancisco"

Punti positivi: "The crew were really friendly."

Punti positivi: "Cost"
Punti negativi: "Aircon was too cool"

Punti positivi: "The crew were so helpful and nice"
Punti negativi: "Only if teleportation exists"

Punti negativi: "Food could of had a better selection but wasn’t the worst I’ve had"

Punti positivi: "The crew was amazing they always wanted to felt comfortable during the flight"

Punti positivi: "After United lost our luggage in Houston we had to file a claim in Auckland which meant we missed our flight to Wellington. Ground crew were super helpful and got us on the next flight 30 mins later. Cabin crew were great and sorted us out with water and snacks before take off as could tell we were desperate after flying in from London via Houston."
Punti negativi: "-"

Punti positivi: "Not much"
Punti negativi: "Dirty seat, broken screen & headphone socket."

Punti negativi: "Broken video monitor on my seat and window seat. Ripped and dirty pockets on all the back of the seats in the row in front of me. Just a feeling of disrepair."

Punti positivi: "The controlled and orderly way when boarding."
Punti negativi: "The staff from the desk was unfriendly. On boarding no one showed you where your seat is located. The food was dreadful. The same aweful pasta meal on the outbound journey was served again. During the flight I was feeling very unwell I asked the flight attendant our axeick bag which she brought, but I was told to go to the toilet. She did not return to enquire after my well being. I was in the toilet for 5 minutes. Very uncaring. The tea was cold when served"

Punti positivi: "Seats and entertainment"
Punti negativi: "One syaffmemberrude butall not very friendly orhelpful no food to purchase on board which meant we had absolutely nothing to eat until landing not good when ad ertise that you can purchase on board also paid 50 dollars for checked bags but ihadconfirmed with your airline theywereinyheprice along of gimethecrewwalkedpast with coffee withoutaski gif wanted one"

Punti positivi: "Staff were efficient, polite and very professional. The flight was 20 min early at arrival. The plane was clean and comfortable. The entertainment very good."

Punti positivi: "The crew were competent, friendly and helpful. The back of seat entertainment was very good, with a lot of new releases. When the flight was delayed the pilot did come around and speak to passengers, which I appreciated."
Punti negativi: "The flight was delayed and we were not given any information about what was going on."

Punti negativi: "It appears united is unable to fly their planes on times, in particular on the East Coast. We were delayed by 90min on each legs"

Punti positivi: "Everything was in schedule. Bonus was those smaller extra foam pillows in Polaris."
Punti negativi: "Nothing."

Punti positivi: "On time"
Punti negativi: "No snavks"

Punti positivi: "On time, smooth and lots of cabin space for my carried on."
Punti negativi: "United should have allowed the super-economy ticket holder to check in online get my boarding pass especially I didn’t have any bag to check in. I was almost late for my plane because counter assistance is needed in my case, while there was no counter for NO-bag check-in. The kiosk rejected my check-in as well as online check-in. It was confusing and frustrating; I felt like the United Airline did that on purpose to deter the super-economy ticket buyer. Please be aware of time to take to check in with NO BAG with Super-Economy ticket at EWR."

Punti positivi: "Stroopwaffles, TVs"
Punti negativi: "They made me check my bag which was ridiculous. It’s been on numerous flights and was smaller than any other bag in the overhead bins"

Punti positivi: "The leg room and comfort in economy, for a 767, were surprisingly good but the quality of screen and entertainment was lacking. The screen on my iPhone is bigger than the screen on the seatback which if compared to other airlines is not up to the mark. The lack of facilities to charge things like ipads or iPhone was disappointing."
Punti negativi: "The seat comfort was good as was the legroom in economy. The crew were friendly and helpful and I found the overall experience good. If Unitied could build on that and just offer power (even usb) and larger screens they would be onto a winner."

Punti positivi: "Service was very good, they were on time and considering the flight time food was good too."

Punti negativi: "Lufthansa as an agent is a mistake! I had to deal with them prior to flying to the US. I have never ever had to deal with such bad service in my entire life. United was great though and I highly recommend them."

Punti positivi: "Despite sitting in the middle seat and being well over 6 feet, there was room."

Punti positivi: "easy"
Punti negativi: "nothinh"

Punti negativi: "Fellow passengers; too many howling kids with clueless parents"

Punti positivi: "Captain and crew were brilliant, kept passengers informed throughout as to the delays, as a result all passengers were patient and understanding. Not much more could have been done to improve the experience as the snow and conditions at Dublin airport were out of their hands."

Punti negativi: "Very cramped with staff who I found overbearing. Not the most pleasant experience."

Punti positivi: "Entertainment and the crew"

Punti positivi: "The crew was very friendly on board. The gate crew were a little curt, but it was a full flight and they were really trying to get everyone on board quickly so I can't be too upset about that."
Punti negativi: "Few entertainment options - direct TV unavailable for about half the flight, WiFi also unavailable for the same."

Punti positivi: "Flight was on time and efficient"
Punti negativi: "Flight attendants always behave as if they barely have enough patience for you with your silly needs and requests. They border on being rude. This is not just this flight- but a signature of United. Maybe it is time to stop staffing international flights based on seniority, and let someone with more passion for customers come in, or swap staff with Singapore airlines."

Punti positivi: "On a recent trip it was very good to be in the new dreamliner and with staff that were enthusiastic and being able to deliver a good product, food and comfort wise was a big bonus. Thank you"

Punti positivi: "Getting back to the UK"
Punti negativi: "When booking with Lufthansa I don't then expect to be on a united airlines flight Terrible customer service and substandard old uncomfortable aircraft"

Punti positivi: "Flight to Italy fine"
Punti negativi: "Flight was a Lufthansa flight operated by United, sold by webjet...there is not a United counter in Malpensa. Train was delayed, we arrived an hour b4 Flight, would not let us board. United is offering FREE re ticketing but webjet is extorting 480.00 additional on top of the 641.00 ticket...6 calls to webjet..several hours of frustration. I have used kayak for years...I will research reviews on all future purchases thru this web sites associates. Kakak...webjet is creepy company...check their references...yuk!"

Punti positivi: "Pleased with all"

Punti positivi: "Good thing it was first thing in the morning."

Punti positivi: "We had tickets for 2150 flight, and they moved us to earlier flight on our request with no additional charge. Everyone was very professional, and flight was smooth, and we even arived earlier than scheduled. Thank you."

Punti positivi: "Staff were very helpful especially with delayed flights etc"
Punti negativi: "Aircraft was very old, bad food, lack of entertainment, poor tv and hard to use, uncomfortable seats"

Punti positivi: "I guess the flight was ok. The pilot knew where he was going"
Punti negativi: "It can't be true that they have not even a small blanket for someone who kindly ask and then when the flight is over you see them every where and unopened in first class. Pretzels,... Seriously..???. These airlines are n need of a real policy that lets them know it is money we are expending when we take a flight. And taking the carry-on bag. AFTER YOU PAID TO HABE IT WITH YOU?? Unacceptable. And not seating people together after you call and re call and talk to 3 different persons... The last one just says: I will see what can be done and then ignores you... Not NICE. Please remember that many airlines have come and go. Those are some of the reasons."

Punti negativi: "Seat kicked throughout the flight from behind, screaming child in my ear on the side, constantly declining and inclining chair in front. Melted ice cream and butter. Butter poured onto my lap on opening! Audio didn't work on films. Couldn't store my bag anywhere near my seat Utterly dreadful"

Punti positivi: "All the staff (both at the terminal and on the flight) were all extremely friendly and helpful and very efficient."

Punti positivi: "Check-in at Heathrow T2 staff were excellent and very helpful."
Punti negativi: "Price of a small mug of coffee £3.85 and it wasn’t even Starbucks it was a machine at the weatherspoon’s!"

Punti positivi: "Again could not fault staff and quality of flight services, luckily space to sleep so fantastic flight."