Trova voli economici per Saint Paul

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti negativi: "The Cancun airport provides a terrible experience for transferring between flights, especially if you need to change from the international terminal to a domestic terminal or vice-versa. There is no way to get between terminals inside security and the free shuttle is slow and overcrowded. Meanwhile, one is forced to run a gauntlet of taxi and shuttle drivers trying to get you to pay them exorbitant fees to drive you to your terminal. Once you finally arrive you discover that there is no dedicated baggage recheck for an international arrival. Just don't buy a ticket that transfers in CUN."

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Nothing really"
Punti negativi: "Flight delay further to the 30 minutes additional 20 min due to crew being not there"

Punti positivi: "Entertainment options"
Punti negativi: "Late pickup, then no gate at stopover causing is to miss our flight as we sat on the tarmac. Got on next flight, 5 hours later, the literal last row of the plane right in front of the bathroom, you know, those seats that don't recline? Travelling with a cranky two year old, made pains to select seats for maximum child comfort and it all flew out the window. Arrived at destination and sat, again, waiting for a gate. Signed up for sky miles previously based on good experiences, but this was one lane thing after another. Advice? Don't act like you're doing me a favor when asking people to check bags cause then it's "free"."

Punti negativi: "After waiting patiently through a 3 hour delay we were inbound to Minneapolis. We were set to arrive at 9:45 pm and there were multiple 10 pm connections. Delta flew into the furthest gate away, didn't communicate with the connecting flights to give it 5 more minutes and didn't have transportation waiting to bring us top our connections. After ruining across the entire length of the MSP concourse I arrived at 9:58 only to be told they already left. Worst communication I've ever seen. Delta should be ashamed."

Punti positivi: "the upgraded seats with the new headrests were great. the pilots & crew did a great job despite the more-than-average turbulence."
Punti negativi: "lack of any entertainment options whatsoever (not necessary but always a nice-to-have). More importantly, the fact that I checked-in with seat 14 and ended-up, seemingly randomly, in seat 28 (the back of the plane) when I had SPECIFICALLY selected a seat in the FRONT section of the plane. That was particularly annoying, especially since the optics of the situation were such that I used miles to purchase the flight and got "screwed-over" with respect to my seat selection as if my ticket held less weight than other passengers..."

Punti negativi: "Ottimo"

Punti positivi: "Posto molto comodo, viaggio fluido e ben organizzato"

Punti positivi: "Personale cortese ed efficiente. Viaggio piacevole"
Punti negativi: "Aereo un po' datato, manutenzioni necessarie in alcune finiture."

Punti positivi: "My first and last time flying Delta! Everything that could have went wrong, did in fact go wrong. We were re-booked on connecting flights different then the one we originally booked and weren't even notified. They have a Delta app, but it doesn't even work right. Unless you physically go to the gate to check to see if the flight is on time, that is the only was to find out if you are re-booked onto a different flight or not. I have never flown an airline that re-books you on a different flight when they feel like it. I wouldn't recommend Delta Airlines to my worse enemy!"

Punti positivi: "Nothing."
Punti negativi: "Plane was supposed to depart at 9:09pm. An announcement was made that in Atlanta which is Delta hub, there were no flight attendants for the flight so we had to wait for another crew to fly in. That's just unporfessiknal. To make matters worse, the gate agents didn't make announcements even if just to say we know this isn't good and we will update you asap even if just to tell you we are still waiting on word. Total silence and seeing the gate agents laugh and talk amongst each other was pretty bad."

Punti negativi: "I showed up 2 hrs before the flight. Was told the flight from Toronto to Minn was delayed 30 minutes and go stand in line to speak to an agent. There were approx 20 in line yet only 2 gate agents at 4:30pm. One of the gate agents kept helping the Premium members and bypassing the standard line. The other agent was in a coma as his average person at counter was 10 min. Finally get to counter and they hand me a boarding pass going via Salt Lake in 30 minutes. But has a 3 hrs layover in SL. I then get to US Custom check for US residents re-entering and the line was a good 30 minute wait. You would think the Delta folks would have accounted for that line. I had to ask everyone in front of them if I could skip in front as the plane was now departing in 10 min. I had to then run on a bum knee and was the last to board. The agent at gate was saying we were calling your name but did they think I could have been stuck in customs? On that short of a window they should have walked me through Customs to make sure I got on a flight they wanted me to take versus my scheduled flight."

Punti negativi: "45 minuti per sbarcare e aspettare il bagaglio al nastro, in più una corsa a velocità passo d'uomo con lo shuttle dal terminal 1 al terminal 2, mi han fatto perdere la coincidenza con il volo successicon con conseguente spesa di 130 euro e 10 ore di attesa. Grazie."

Punti negativi: "Boarding took too long - full plane and double seat booking changed 10 minutes early estimate to 20 minutes late"

Punti positivi: "Not much"
Punti negativi: "The seat is the smallest business seat I have ever encountered. First and last time I fly the 767 with Delta. Can't believe the designers where so stupid"

Punti negativi: "I was disappointed to be overcrowded in my seat. I sat next to a man who was too large to position the arm rest between us down. And as such, he took up about 1/3 of my seat. It was a really cramped flight and although I was polite, it's still very frustrating to pay for a seat, but only get access to 2/3 of it. I am 6'1, so every inch of my seat is typically used. It would be nice if there was a way to ensure this didn't happen. If people need more than 1 seat, they should be required to pay for more than one seat, and not 'steal' my space. Overall bad Delta experience. Sara"

Punti positivi: "Fast connection"
Punti negativi: "I had to pay extra for my seat on top of what I had already paid when I booked it. I didn't want to risk waiting for a seat assignment or to wait for another flight. Getting up 0300 already put me in a bad mood. I paid extra for a row assignment because I use the bathroom frequently and the girl that was in my seat obviously didn't speak English and I had to suppress that ICU nurse aggression and work with it because it was a short trip. But!!!! She annoyed the hell out of me when I needed to get up to the bathroom and she refused to get up and expected me to Jimmy my way around her in the sitting position and she somehow was in a deep sleep during my 3 minute bathroom trip. I had to tap her a few times to say let me back in and again she refused to get up and I had to Jimmy my way back in. Again the connection flight was far far away in a warm terminal unlike jkf where I had to go outside and catch a shuttle bus but this time I had time to grab food and use the restroom without running like a maniac to my next connection for Delta."

Punti positivi: "I liked how friendly the crew was. With having a service animal it was a little difficult getting situated."
Punti negativi: "The plane I was on felt a little smaller than normal. The arm rest button to put your seat back varied throughout te plane. The man in front of me was able to put his seat back till it hit my knees. I had my service dog on my lap and I couldn't put my seat back as far as his. Also, the window shades were broken so I had blinding morning sunrise in my face the whole time. Also, the flight crew wasn't aware enough about the weather to de-ice te plane, causing lots of commotion with my bags being put on a seperate plane and waited 9 extra hours for it to arrive."

Punti positivi: "I got home."
Punti negativi: "I was basically downgraded to standby for both legs of the flight- given a "seat request" rather than a boarding pass when I checked in, and told to do go get another at the second airport. For the first flight, I was given a seat as they were getting ready to close the doors and was never called. I didn't buy tickets or check in late. They were asking for volunteers to give up their seats, but it sure looked like they were getting ready to "volunteer" me. When I buy tickets with a layover too, I'm assuming that I'll get from A to B and not gambling that I'll be stuck in the middle due to airline overselling."

Punti positivi: "The crew was friendly and nice but not much help in dealing with the flight cancelation."
Punti negativi: "After a two hour delay at the gate and runway, our flight was canceled due to a mechanical malfunction. After we disembarked we stood in line for over an hour to rebook for the next days flight home. Before making to the booking desk we were then sent to the KLM customer service desk where we were told we would get a hotel voucher and an airline over night kit and NO access to our luggage. After waiting in this line for another hour and a half we received our voucher and were told to catch a shuttle to our hotel and another hour wait for the standing room only, half our bus ride to a hotel. After five and a half hours we made to the hotel. The experience was awful and seemed like Delta/KLM had never dealt with a flight cancelation before. The entire process needs improvement and so many levels— one can't help feeling that the airlines just don't care about the customer experience."

"Great"

"There was a lady pilot. She helped an older lady get on and off the plane and she helped me with my crabby children get off the plane. It meant the world to me. One of the flight attendants was berating a family in front of me about the 2 year old child’s inability/willingness to wear a mask. I am all for wearing masks, but a little child who doesn’t understand why it’s important to wear a mask and is melting down - is it really that important. I understand the need to follow policy’s."

"I loved the hospitality of the crew, they were a great crew. What I didn’t like was how the airport I was going to be in for a layover closed down due to it raining in the area. I missed my connecting flight, and got put on a flight that departed 8 hours from the time I arrived to the airport. I also have no news on where my luggage is."

"1/2 late for no reason"

Punti positivi: "The staff were lovely."
Punti negativi: "no covid-19 precautions were taken. It was a packed airplane didn't feel comfortable"

Punti positivi: "Friendly, patient and helpful employees."
Punti negativi: "Nothing could have been better. We traveled economy and were treated like 1st class."

Punti positivi: "The flight from EWR to MSP was extremely quiet. No loud engine noises."
Punti negativi: "We were vert disappointed at the Newark Airport - the Delta Club was closed and there had been no notification prior to arriving at the airport. I certainly missed that early morning coffee."

Punti negativi: "Soda or coffee served during the flight could have enhanced their service."

Punti negativi: "No leg room on this plane"

Punti negativi: "Loved it!"

Punti positivi: "The crew was amazing!"
Punti negativi: "We were delayed by several hours"

Punti negativi: "The exit row that I paid up for, for leg room, didn't have extra leg room. First world problems."

Punti positivi: "The crew was fantastic, and the flight was one of the smoothest I've been on."
Punti negativi: "N/A"

Punti negativi: "I didn't flight because I was tested Covid-19 positive ! I am waiting for AeroMexico to contact me to get and flight back to Minneapolis !"

Punti positivi: "Enthusiastic and honest/informative pilot"

Punti positivi: "Arriving 40 minutes ahead of schedule. Delta makes more an effort to provide spacing between passengers and provides sanitizer wipes both on boarding and with the snack pack."

Punti positivi: "Feeling Covid safe."
Punti negativi: "More attention to those not wearing masks properly ."

Punti negativi: "A quick drink service would have been nice, it was provided on the same flight going the opposite direction"

Punti positivi: "I felt safe on this flight. Middle seats were empty, plane seemed clean, masks, etc. were in place. I flew Sun Country a few weeks prior to this and flight was overcrowded and COVID precautions were way insufficient."

Punti positivi: "Smooth flight early arrival crew was excellent"
Punti negativi: "Nothing I enjoy delta"

Punti positivi: "I honestly like the fact they load the plane from the back to front rows."
Punti negativi: "Additional snacks and drinks cannot be purchased. It would be nice to have more bottled water or additional selections."

Punti positivi: "The snacks and water were great. Smooth flight."
Punti negativi: "Nothing."

Punti negativi: "This was a great short flight."

Punti positivi: "I really liked having some of the seats left empty, to decrease risk of Covid-19"
Punti negativi: "The man in the window aisle took off his face mask shortly after take-off, and the flight attendants ignored it, until I requested attention, more than 40 minutes later. They should be paying more attention to face mask wearing!"

Punti positivi: "Seat average for a small jet"
Punti negativi: "The AC was not cool enough, but tolerable"

Punti positivi: "Funny. Kind. attentive."

Punti negativi: "None"

Punti negativi: "Mechanical issue put us out late, then weather kept us circleing for another 45 minutes. Spent the night at msp had to fly out the next day to final destination."

Punti positivi: "The food was decent but poorly presented with very limited options for those with food allergies, particularly to dairy."
Punti negativi: "The seats were uncomfortable and very stiff, neither the parents or staff made an effort to give guests a break from the constantly screaming babies. I had two small children kicking the back f my seat for the duration of our six and half hour flight. My largest complaint is that I was unable to sleep a wink on the overnight flight due to the excessive heat in the plane. In my experience decent airlines provide their guests with air conditioning so that they can breathe and rest easy. I was absolutely miserable thanks to the heat."

Punti positivi: "Food, drinks, crew hel;pful"
Punti negativi: "Boarding was not orderly, stupid system of delayed displaying of gate assignment"

Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."

Punti positivi: "The food was delicious."
Punti negativi: "I missed my Lufthansa flight due to being parked away from the Frankfurt airport which caused us to be late, which caused me to be late to my already closely booked connecting flight. That was extremely inconvenient. Lufthansa was amazing at getting me a same day rebooking, but the UA plane I was booked on was a little older. I was already a bit sick with a head cold and the heating element was very dry heat.. it made everyone pretty miserable on the flight. I was a bit disappointed to have to be rescheduled off of Lufthansa."

Punti negativi: "Stroller damaged by cargo people"

Punti negativi: "Flight from Milan delayed of 1 h . Missed connection have been rebooked to a new flight with crappy seat"

Punti negativi: "Ritardo"

Punti positivi: "The flight attendants were attentive and happy to be of service. The pasta meal was good (it was nice that it came complete with mushrooms), and the flight attendants would gladly provide refills for drinks."
Punti negativi: "I didn't realize my seat had very limited recline. That ought to be shown in the seating map when you select your seats. Most airlines do advise of that in the map. This was a major setback in my attempts to take a nap."

Punti positivi: "Good customer service , friendly crew, clean plane. I always travel with Lufthansa to Europe and back because I like their professional and friendly crews. They always do very good job."
Punti negativi: "Not much leg room for a tall guys like me."

Punti positivi: "Same as above."
Punti negativi: "Same as above."

Punti negativi: "Personale ed intrattenimento ottimi. Cibo discreto, volo superaffollato e nessuna possibiltà di upgrade. Da migliorare la pulizia delle toilettes."

Punti negativi: "Dear sir or Madam, I’m writing this complaint as I feel so mistreated and so disrespected, I had a ticket# 2208688265549 with a confirmation# WP6DHB travelling from Tulsa , OK, USA to Cairo, Egypt. Everything was great as expected and recommended by my uncle who travels with your respected company at least twice a month till I got to Frankfort airport to take flight# 0582 from Frankfort to Cairo. I was stopped while heading to the plan by the flight manager as he called himself later, and told me that I have to only have one item on the plan, I already had one carry on and my hand bag that has my laptop and the charger, I told him that I was told by Lufthansa customer service the night before traveling to confirm the luggage weight and size that I’m allowed one carry on plus personal item like a hand bag or lap top bag and they have to meet specific dimensions. I even offered to call the customer service number for verification, he replied ‘’I don’t care, I’m the flight manager and you will do what I say’’. His words were really hurting, I showed him the tag on my carry on that I got from the previous flight it said (approved carry on) don’t remember exactly what it said, he reached to my carry on and tare that tag, I didn’t think that was appropriate even if the tag had no value he doesn’t have any right to touch my luggage without my approval, then he tried to grab my ticket from my hand saying I will get you off the flight, I got really upset and told him don’t touch my belongs. There was a moment of silence because I think I raised my voice (my apology to him and to the company for that), I realized that the conversation is not going any where so I decided to file a complaint (not because he wanted to me to only have one item but mostly because of his attitude) so I asked him for his employment ID number he walked away without saying anything, waited till he walked close enough that I can ask him again this time he refused to give me his employment ID number, asked him for his name he said it so softly, I asked him to spell because I didn’t hear it right he said it so softly he refused, then I had to look for his badge and the name on the badge I believe his first name started with P and last name started with T. I waited a few days till I got to talk to my uncle and told him what happened as he is the one who recommended Lufthansa and he has a lot of experience with your services he said that they might need to do that because the flight was complete and they want to offer luggage place for everybody, but what I surprising is there was many empty seats on the plan my seat was 032C and the 2 seats beside me (032A and 032B) were empty also there was a lot of carry-ons room everywhere. So I don’t know why he was this way with me, I’m really disappointed specially that is only my first flight with Lufthansa since 2015, that flight manager made me have an extremely rough experience. one more thing when I told him I’m going to compla"

Punti negativi: "Boarding mix up, which was completely Lufthansa's responsibility, delayed my flight to Istanbul for one hour which caused my missing my connection with another airline. This in turn cost me the original flight and a new ticket purchase of at an exorbent price."

Punti positivi: "flight crew was nice"
Punti negativi: "Flight was delayed over an hour and there was no bathroom service on board"

Punti negativi: "I was traveling with 2 kids, they placed us far away from each others When I asked if we could move us, staff declined, however we found other passengers were moved. Staff moved our luggage around the plane without informing. "special meal" was ordered, and delivered wrong. Hostess behaves aggressively and rudely, yelling at me (cabin manager apologised, too late anyway)."

Punti positivi: "Huge, new plane, lots of helpful crew, personal entertainment screen, chairs laid back more than typical"
Punti negativi: "Window arm rest didn't move up, boarding was crazy because YYZ airport doesn't have the format to hold lots of people, how to board was a bit confusing, and turbulance."

Punti positivi: "Nothing."
Punti negativi: "The flight was delayed, they said due to weather, but would not let me off the plane to make other arrangements. Terrible customer service by partner airline, United. The airline did NOTHING to help me out."

Punti positivi: "Good gate agent, legroom was actually okay."
Punti negativi: "Missing assigned flight (see previous flight comments), lack of crew service"

Punti negativi: "Ritardo in partenza: 1 ora. Attesa per sbarcare: 30 minuti."

Punti positivi: "Crew was very professional, friendly and helpfull. Fantastic entertainment selection. It was a pleasure."
Punti negativi: "The seat space a bit tight in economy."

Punti positivi: "Tranquilita"
Punti negativi: "Nulla"

Punti positivi: "Nothing"
Punti negativi: "An hour late"

Punti negativi: "Prima di iniziare l'imbarco il personale cerca volontari a rimanere a terra causa over booking e davanti cominciano a scorrerti immagini stile United Airlines... Questo genere di pratica mette ansia e rovina il viaggio in qualche modo, sei stanco, al secondo scalo magari, è venerdì sera e non vedi l'ora di tornare a casa, e loro ti piazzano la minaccia dell'over booking!"

Punti positivi: "Pulizia, intrattenimento, aereo moderno e cibo"

Punti positivi: "Sedili spaziosi, snack gustoso, decollo e atterraggio in perfetto orario."

Punti positivi: "Cibo non male, sono stati serviti due pasti e uno snack - certo le porzioni erano davvero scarsine. Eccellente scelta di film, anche uscite recentissime, e personale disponibile. Volo in perfetto orario."
Punti negativi: "Incredibilmente, i sedili sono più vicini su questo aereo usato per un volo intercontinentale che su quelli per voli a breve raggio in Europa. Cercate di prendere un posto senza nessuno davanti a voi, o quando abbassano il sedile sarete schiacciati!"

Punti positivi: "Boarding and crew were great."
Punti negativi: "That "seats" did not have USB connection (for phone charging)."

Punti negativi: "They rescheduled me for 40+ hours of flight instead of the 19 that I had paid for. Instead of flying me directly Turin to Munich, I had to go Turin to Frankfurt, 5.5 hour layover, then Frankfurt to Munich, 13.5 hour layover, then Munich to Denver. 2 of those 3 flights were an hour delayed."

Punti negativi: "la prosecuzione del volo da Monaco a Trieste è stata un disastro. Volato fin sopra Trieste e poi ritornato a Monaco, asseritamente per nebbia, ma gli altri voli verso Trieste (es. Roma - Trieste) sono atterrati regolarmente. Penso che il pilota non fosse abilitato per atterraggio strumentale. Poi ripartiti solo il giorno dopo."

Punti negativi: "Most cramped seat I've ever sat in. Couldn't even sit because my knees hit the seat in front, before my but was in the chair."

Punti positivi: "Veloci e puntuali"
Punti negativi: "Lo snack offerto e l'intrattenimento non all'altezza del Brand"

Punti positivi: "Gentili"
Punti negativi: "Lo snack offerto e l'intrattenimento non all'altezza del Brand. In più il volo è partito in ritardo"

Punti positivi: "Professional and cheerful."
Punti negativi: "Not a lot."

Punti positivi: "everything excellent overall"
Punti negativi: "I didn't like the service in the moroccan airport form the security and also the crew at the check in, they are very bad"

Punti positivi: "This was the first time flying with Lufthansa. The overal service was excellent. I would give 5 stars."

Punti positivi: "the service,order, attention, human quality, punctuality. all in general."

Punti positivi: "The agent at the counter was very very helpful and accommodated us to an earlier flight. That saved us lot of time."

Punti positivi: "Nothing"
Punti negativi: "Crew Service, food,"

Punti positivi: "Much better than lax to frankfurt"
Punti negativi: "Too much walking from one gate to another. Seemed as if I walked the whole airport."

Punti positivi: "Hats off and Thank you to the Man behind the counter at the gate. My knees are bad and I walk with a cane, he ensured I was transported safely and in time to the new gate when we had to switch gates because of plane issues."
Punti negativi: "When a couple of ladies boarded and were going to be seated in the exit isle. going by the color of their skin and the clothes they were wearing, the stewardess with long blonde hair, assumed they did not speak English, and rather rudely told them that they should not be in this row. To which they responded in prefect English. told her they were comfortable with the emergency seat and helping passengers. She kept pushing them and finally they switched with a couple other passengers. VERY RUDE!!!!"

Punti negativi: "We missed the connection so never made this flight."

Punti positivi: "the staff and boarding service was good"
Punti negativi: "The food was hard to eat and poor quality and flavorless"

Punti positivi: "It was good because I was placed in EconomyPlus"
Punti negativi: "Was not able to check-in on line and I could not book my seat - so I was just assigned seating. Fortunately it worked and I got the window seat on the shorter flights and an aisle seat for the longer flight."

Punti positivi: "Not a lot..."
Punti negativi: "flying used to be enjoyable, now with the seats packed like sardines in a can, it just is not pleasant..honestly...I love going to Europe, Asia and overseas in general, but after 35 plus years of watching leg room shrink to none..and the width of the seat large enough to accommodate a 10 year old, flying now overseas is a chore i won't put up with anymore, Airbus is the worst. I'm 5'10" and 180 lbs so it's not like I'm big. Add to this the luggage and other fees, and flying is absolutely miserable for more than 1 hour."

Punti positivi: "Service & employees Best airline I've ever flown"

Punti positivi: "food service ,"
Punti negativi: "passengers are the ones looking for overhead space , one of the crew instead of assisting a passenger , told the passenger to go up front of the plane to look for overhead space. boarding on some airlines are called out according to your seat assignment except the first class ."

Punti positivi: "Nothing"
Punti negativi: "Lufthansa had a 2.5 h delay on the trip Turin-Munich which means that would would lose the connection Munich Boston. They said that all other connecting flights to Boston with any airline were booked and they refused to look for space in a different class. So they sent us to Paris, from Paris to New York, we had to spend the night in NY and then fligh in the morning to Boston. All this with an exhausted 8 year old kid. They could have resolved it with an upgrade since there was room in business class but they refused, and did not care to make us have a 30 h trip. Horrible horrible horrible"

Punti positivi: "Super easy to board; once I got on flight crew was helpful and very courteous; was expecting snacks, but instead was treated to a dinner with wine, breakfast and juice."

Punti positivi: "The flight itself encountered little or no turbulence and was on time"
Punti negativi: "Couldn't understand announcements in English . Crew did not seem very interested in passengers. We were promised seats with extra leg room - and paid for them but didn't get them."

Punti positivi: "Servizio eccellente sotto ogni aspetto. Upgrade ricevuto a Economy Premium molto apprezzato."

Punti positivi: "Flight was quick, professional, friendly."

Punti positivi: "The service of the crew onboard"
Punti negativi: "Entertainment not to many recent movies and the boarding process was a little bit confusing."

Punti positivi: "On time."
Punti negativi: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."

Punti positivi: "Flights left on time, arrived ahead of time. Seats comfortable. Baggage arrived quickly. No charge for wine/beer, although I do not imbibe when flying long distance. Food ok for airline food."
Punti negativi: "Unable to pick seats in advance,, were assigned seats that did not recline for 11 hour flight. One bathroom not functioning. Very limited movie choices for inflight entertainment. Seat belts much shorter than other airlines, so very confining, unable to loosen to relax in any position other than sitting straight in seat. In Rome had to check in & go through security at Terminal 5 then get bussed to Terminal 3. Only airport where we had to take out all electronics, including converter plugs, headphones, etc, place in a flimsy clear plastic bag ( that broke ) to go through security. Line to check bags pretty slow for number of passengers. Glad we had plenty of time."

Punti positivi: "Economy class product offers good value for money."
Punti negativi: "Boarding processes could be enforced consistently."

Punti positivi: "The staff (ground staff and cabin) were friendly and helpful. Great to see them trying to help and going the extra mile for passengers."
Punti negativi: "The boarding process. It is a crowded space at the gate, and the boarding ends up with long lines getting confused and in the way."

Punti positivi: "Staff very nice, plane clean and nice food"

Punti positivi: "Staff was excellent. Entertainment options pretty good."
Punti negativi: "Seems very dated. Business Class felt cramped and not very luxurious."

Punti positivi: "Efficient boarding process meant passengers were all boarded in a timely manner and the flight departed on-time."

Punti positivi: "Good service."
Punti negativi: "Business is EconAnthro my seats with the middle seat open."

Punti positivi: "Crew was good, boarded early and arrived a bit early."

Punti positivi: "on time great crew"
Punti negativi: "small seats with very limited foot room"

Punti negativi: "Our first flight got delayed, so we had to miss our flight from Berlin to Amsterdam."

Punti positivi: "I liked the food and duration of flight because it was pretty fast"
Punti negativi: "I didnt like that flight was with delay and arline still didnt compensate anything to me or even didnt give me any benefits for future if I use their airline."

Punti positivi: "The flight attendants were amazing. Great entertainment system."
Punti negativi: "Seats were a bit uncomfortable for long distance flight."

Punti negativi: "My girlfriend were scheduled to come back from Marrakech together (albeit on separate reservations), however KLM could not find her reservation in their system and would not let her on the plane. I had to leave her behind in Marrakech. KLM had the audacity to ask her to purchase another ticket, even though she clearly had a valid reservation (how else would she had gotten to Marrakech in the first place?). After arguing with KLM for many hours, they finally booked her on a flight the following day, but refused to put her up in a hotel for the night, or compensate her for the trouble. Completely irresponsible behaviour from KLM. Will never fly with them again."

Punti positivi: "Puntualità all'arrivo ad Amsterdam"
Punti negativi: "Ritardo all'imbarco, mancanza di un numero sufficiente di sedili per sedersi al gate a Fiumicino in attesa del volo"

Punti negativi: "Seating in business class is bad. If you have window seat, you have to cross passanger next to you (you don't need to on Swiss, Lufthansa or Cathay Pacific), there is very few privacy comparred to other airlines and my seat was just terrible for sleeping, did not go flat completely and was way less comfy for sleeping than with other airlines. Plane was an older 747. I will not flight long hault with KLM again."

Punti positivi: "Crew is very polite and professional. The uniform is beautiful and pleasant and freshly pressed!"
Punti negativi: "Economy comfort seats are very narrow and the shape of the back-support is horribly uncomfortable. The ergonomy concept is faulty in several ways: the plug for the headphone is in the inside of the armrest, the flimsy remote control is also hidden there and your thigh is covering it. The screen is horrible. Movie selection is very limited."

Punti positivi: "Ice cream!!"

Punti negativi: "Free wifi"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti negativi: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Punti positivi: "very nice crew"
Punti negativi: "my baggage was lost"

Punti positivi: "Newer plane, crew was amazing, seats were adjustable"

Punti positivi: "Yes"
Punti negativi: "Everything was good"

Punti positivi: "The aircraft"
Punti negativi: "No overbooking next time!"

Punti positivi: "The crew was amazing, flight on schedule and good entertainment."
Punti negativi: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Punti positivi: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Punti negativi: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Punti negativi: "Troppo ritardo"

Punti positivi: "Good beverage service."
Punti negativi: "Over an hour delayj for departure."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Punti negativi: "If I knew how to recline my seat earlier. I did try several times"

Punti positivi: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Punti negativi: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Punti negativi: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Punti negativi: "Inflight was better than I expected. But needs upgrading air crafts."

Punti positivi: "Good food, friendly service"
Punti negativi: "More trash pickup; only one round of beverage service"

Punti positivi: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Punti negativi: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Punti positivi: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Punti negativi: "I would have to dream something up."

Punti positivi: "MCR airport Mert & Greet parking was smooth and efficient."
Punti negativi: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Punti positivi: "Nice crew pilot food and beverage"
Punti negativi: "No wifi"

Punti positivi: "Friendly staff"
Punti negativi: "Leg room"

Punti positivi: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Punti negativi: "Except for the man next to me - great!"

Punti negativi: "Flight departed 35 minutes late"

Punti positivi: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Punti positivi: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Punti positivi: "Professional crew. Good boarding."
Punti negativi: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Punti positivi: "The boarding was easy and you didn't have to wait inline for that long"
Punti negativi: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Punti positivi: "Efficiency, confidence, promptness"

Punti positivi: "It got me from a to b"
Punti negativi: "No food service on a four hour flight that departed at 11am. Except soggy sandwiches for purchase. I recommend taking your own food. Plane not very clean."

Punti positivi: "Good, comfortable plane and friendly crew."
Punti negativi: "The food was mediocre."

Punti positivi: "The Boarding was fast and the Entertainment ok"
Punti negativi: "Minimal Service Southwest style. Not the best international trip."

Punti positivi: "It was impossible to contact with sas, so we had to pay for another fligt with Norway air. Wr found a fliht only a day after so we also had to pay almost 450€for the hotel. Now we try to contsct sas to get all the money we lost. Can you help? I gess that if we booked a flight by avent he would take care of all this expences. Chava"

Punti positivi: "N/a"
Punti negativi: "The flight didn't even exist because of a strike and neither kayak nor SAS informed us the flight was canceled, so we found out after we got to the airport."

Punti negativi: "That I wasnt on the flight! Air traffic in Rome delayed us from leaving on time. Airline wouldnt comment until 15 minutes before landing if connecting flights would be held. They werent...we were 45 minutes late. Though my son and I were put up in a hotel it didnt compensate for our missed engagement in Chicago.1 full day gone!"

Punti positivi: "Helpful staff."
Punti negativi: "Taking a bus from the airplane to Frankfurt Airport is less than ideal, but it worked fine."

Punti positivi: "Crew was very welcoming and nice"
Punti negativi: "Wish they would offer more free beverages than tea & coffee.What is free and what is not is unclear with so many options"

Punti positivi: "I was delighted with the free checked bag. It as a pleasure to travel unencumbered. The check-in was smooth, the crew thoughtful, and the flight comfortable. Thank you!"

Punti positivi: "flights themselves were fine. But see next box."
Punti negativi: "Newark to Oslo to Kristiansand. The "connecting" flight procedure was horrible. There was no way to forward the luggage, except pick it up, and then stand in long line, check in, etc etc., as if it were an entirely new flight. On phone they told me there would be expedited procedure. It was like taking an entirely new flight. All other countries have this worked out. What happened? I nearly missed my second flight."

Punti positivi: "Good food. Decent selection of movies and television, helpful crew"
Punti negativi: "Seats are not shaped like a human spine. They curve away from the occupant's lower back instead of providing lumbar support."

Punti negativi: "Only coffee was free - if I wanted water, I had to pay for it."

Punti negativi: "the boarding was disorderly. Everyone rushed to board immediately."

Punti negativi: "non comprate un biglietto in business class 150 euro per un panino !!!"

Punti positivi: "No problems during flight. Great that they have Apple Passbook boarding ticket."
Punti negativi: "The flight was delayed."

Punti positivi: "the diverse amount of films"
Punti negativi: "the food could have been better."

Punti negativi: "Seats weren't that comfortable."

Punti positivi: "stretto e sottile, ma su questi aerei si sa"
Punti negativi: "più spazio"

Punti positivi: "Crew was amazing. Seat was better then usual."
Punti negativi: "Don’t make us pay for our drinks."

Punti negativi: "Outstanding service, comfort, food, entertainment options May have been best experience ever flying"

Punti positivi: "Ok"
Punti negativi: "Ok"

Punti positivi: "I had a middle row of seats that I was able to stretch out in and sleep."
Punti negativi: "Better Food Choices...not everyone likes cheese!!!"

Punti positivi: "Planes are newish and comfortable. Decent amount of room in economy. Very good entertainment system with a not of great Nordic content (Swedish, Danish and Norwegian movies) Food was pretty good for an airplane. The service is excellent. I slept through the meal service, but they still made it a point to get me a meal when I woke up. Old fashioned tea and coffee service, with a steward going up and down the aisles with proper tea and coffee pots. Very professional, a high end feel to everything."

Punti positivi: "tutto"

Punti positivi: "Guess what, we took off and arrived on time!"
Punti negativi: "Attitude of staff, cleanliness of cabin, actual cod fish (not tilapia/suay) etc. For dinner. Good Swedish scotch too"

Punti positivi: "Great legroom for premium seats. Even though not an emergency exit, bags need to go up, which doesn’t make sense at all."
Punti negativi: "Seats itself uncomfortable for long flights. Boarding process could be better."

Punti positivi: "Business class lounge excellent. People who helped with the wheelchair were excellent."
Punti negativi: "In a wheelchair. Check in was terrible and rude. The fact that SAS did not allow us to bring my electric chair directly to the gate was absurd (only airline in the world that did that). The fact that it was not at the gate when we arrived in Newark surprised even the SAS Gate agents. Had to go to baggage and collect it in oversize baggage. Will not fly SAS again until that policy has changed."

Punti negativi: "I will never fly with spirits again.. ever"

Punti positivi: "Food was excellent!"

Punti positivi: "The 7 hr trip to Copenhagen was rough. The seats are too close together. My knees hit the seat in front of me even without reclining. When the seat in front of me reclined the tv screen was 6” away from my face. It was next to impossible to get out of the seat."
Punti negativi: "Legroom."

Punti positivi: "Very accommodating crew"

Punti negativi: "Pay for a coke?"

Punti positivi: "Boarding was quick and easy. Decent amount of overhead space. The pilot was friendly. USB ports for charging phones at the seat. Free bottle of water at your seat."
Punti negativi: "No overhead fan. When flight got really hot, no way to moderate temperature. No choice of food at all, unless you are in economy plus. I don't remember the last time that a trans-Atlantic flight had at least a meant, or fish, or vegetarian dish. Usually, at least two or three dishes. On SAS, everything has to be ordered ahead of time. Some of the flight attendants were friendly, some not so friendly. No free alcoholic drinks even with dinner. Limited regular drinks - they are only served with food, aside from that you have to purchase even the non-alcoholic drinks. The food just wasn't very good, even compared to other airline food. Compared to other companies, relatively small selection of entertainment. I had considerably more choice on a domestic flight than on a 9 hr. international SAS flight. Storage pockets at the seat are pretty small."

Punti positivi: "On time, easy boarding"
Punti negativi: "The flight was nearly full and everyone seemed to have at least two cases. This caused lots of jostling for space in the lockers"

Punti negativi: "Didn't make connectingflight due to a bomb alert at airport. sAS didntgive any support with either food or hotel. Stuck in Copenhagen for a day and night."

Punti positivi: "Flight crew was curtious"
Punti negativi: "I was seated in the emergency row and clearly had a cast on my right arm at check in and I was seated next to my travel companion. Required to move which was aggreivating."

Punti positivi: "Crew were good. Plane new and clean."
Punti negativi: "I think the only free drinks are tea and coffee."

Punti positivi: "I was only charged half the price for my checked suitcase on the return flight - after I called SAS the day before departure."
Punti negativi: "It doesn't really matter that other aspects of the flight were ok when I had to pay £60.00 for my one regular-size suitcase, and I don't find out until I am standing at the check-in counter. Why do travelers have to pay for checked luggage, at all?"

Punti positivi: "A female pilot! Nice crew. Clean bathroom."
Punti negativi: "No complimentary peanuts or cookies! Paying for soda or juice. Very tight legroom. Window wouldn't close."

Punti negativi: "Almost 1hr delayed. The least SAS could do was to give a meal or something to eat for free."

Punti negativi: "Mi sono dovuta sobbarcare 4 ore di attesa prima di imbarcarmi per una destinazione diversa (Stoccolma) e poi da li, dopo altre due ore di attesa finalmente ripartire per Roma, dove presumo di arrivare con almeno 7 ore di ritardo sul programma originale"

Punti positivi: "L'aeromobile era nuovo"
Punti negativi: "Cibo e servizio scadente, con bevande a pagamento (all'andata non ho pagato invece nulla). Ritardo di oltre due ore che mi ha fatto perdere la coincidenza per Roma. Come premio di consolazione un buono di 100 corone per mangiare, peccato non bastassero nemmeno per un panino"

Punti positivi: "The airline is very professional and the crew were very courteous."
Punti negativi: "During my layover, the airline did not post the gate for my flight to Athens until an hour before, which caused me to have to run across the terminal to another set of gates."

Punti positivi: "Friendly crew, overall excellent flight, excellent food"

Punti positivi: "Great flight"

Punti negativi: "Out of all the staff on board they did not give me and a few others those blue customs form, so we made a huge line and when we got to the agent he told us we had to go all the way around fill one out and then come back. The attendants new that those were necessary why so many yet not one made sure we got them lousy service. I wish we got a crew that wasnt so insecure and cared more about providing a good service instead of caring so much over their appearance. I rather have good efficient staff what they look like doesnt matter to me."

Punti positivi: "Friendly crew"
Punti negativi: "Zero leg room, no overhead compartment space. Pinned to the wall in my window seat by an over weight Swedish man sitting beside me. Horrible flight !!!"

Punti positivi: "Quick flight easy on and off."

Punti positivi: "Great service overall. Will definitely use again!"

Punti positivi: "Crew was friendly and professional, fresh croissant and hot chocolate on my short flight. As many airlines charge now for any and all food items it was nice to again experience fast and efficient food and beverage service without the tedious hassle of ordering and paying. I’d gladly fly Air France again. First time, but likely not the last."
Punti negativi: "Like all airlines , the seats could use a few more inches of space, even two would be nice."

Punti positivi: "Aeromobile comodo e personale davvero professionale"

Punti negativi: "They lost my luggage"

Punti negativi: "Business Passngers have to wait in the same bus to board the flight what is the point then...."

Punti positivi: "Nothing"
Punti negativi: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."

Punti negativi: "Clean. Courtesy of staff on plane."

Punti positivi: "We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip."
Punti negativi: "The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick."

Punti positivi: "The food was good"
Punti negativi: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."

Punti negativi: "Ils ont mis mon bagage à main en soute quand il y avait plein d'espace dans l'avion..."

Punti positivi: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Punti negativi: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."

Punti positivi: "The service provided by Jet and Air France was excellent. The wheelchair service did help very much"

Punti positivi: "Late"
Punti negativi: "Late"

Punti positivi: "Food and service"
Punti negativi: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"

Punti positivi: "It was as expected."
Punti negativi: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."

Punti positivi: "Boarding was quick and efficient. Flight attendants are always very friendly and attentive on Air France flights."
Punti negativi: "Vegetarian food choices always leave much to be desired."

Punti positivi: "Non mi ha colpito nulla in particolare di questo volo."
Punti negativi: "Volo in ritardo e bagaglio smarrito nonostante la coincidenza venga gestita dalla stessa compagnia aerea."

Punti positivi: "Non mi ha colpito nulla in particolare di questo volo."
Punti negativi: "Volo in ritardo di quasi un'ora. Lo schermo a disposizione è veramente piccolo, i programmi sono un po' datati (molto meglio KLM)."

Punti positivi: "Personale di bordo cortese, abbastanza attento alle esigenze di chi viaggia con bambini"
Punti negativi: "Spazio a bordo degno di una low-cost. Gionocchia contro il sedile di fronte che tra l'altro è stato poi reclinato, il tutto davvero scomodo. A Roma, ad attenderci il solito pulmino, che oltre a far perdere molto tempo perché bisogna attendere fino all'ultimo passeggero per arrivare al terminal, risulta scomodo con i bambini"

Punti positivi: "Il personale è molto attento e disponiblie, ha tenuto in considerazione le esigenze di chi viaggia con bambini come noi. Il volo non è partito in orario ma è atterrato in leggero anticipo"
Punti negativi: "Il cibo, anche se in buone porzioni, non è stato proprio all'altezza. È chiaro che è sempre complicato soddisfare i palati italiani, ma l'impressione è che in generale non fosse proprio all'altezza. La selezione dei film e dei cartoni in italiano, come immaginabile, molto ridotta"

Punti positivi: "Warm and elegant service"

Punti positivi: "Super comfortable even in coach (upstairs). I was impressed with service and quantity and quality of food. Would be pleased to fly them again."
Punti negativi: "Seat did not recline as much as normal aircraft."

Punti positivi: "Everything good more or less."
Punti negativi: "Planes where not updated. I would like planes to be more up to date like other companies."

Punti positivi: "- puntuale - ottimo sanwich - personale molto cortese"

Punti positivi: "Food was surprisingly plentiful and good. Crew was friendly and helpful. Movie selections were adequate."
Punti negativi: "The leg room between seats was non-existant. I'm only average height and it was terribly cramped. For a taller person it would be torture."

Punti positivi: "Entertainment and priority air sircharge was worthwhile on long flight with connection. Seats were very comfortable with enough recline. Provided multiple beverage and food services."
Punti negativi: "The Delta staff were unprofessional. Checking phones while people boarded, handed unopened beverage to 2 unknown strangers to pour themselves and share. We're "joking around" amd jobial in a manner that was unprofessional. Food was hot but overlooked and pastry was "steamed" so chewy."

Punti positivi: "Food"
Punti negativi: "Touch screens"

Punti positivi: "Good overall experience"
Punti negativi: "Noise from othera and food can be better"

Punti positivi: "Boarding was vrry easy. Excellent service."
Punti negativi: "Seats in premium economy difficult to adjust, not comfortable. Food ok only."

Punti negativi: "Voli ritardati, bagagli persi che arrivano in voli diversi. Secondo me airfrance è diventata peggio di una compagnia qualunque e sta perdendo la sua immagine di marca,"

Punti negativi: "4. il mancato arrivo del mio intero bagaglio (4 item) a Linate."

Punti negativi: "1. la necessità di dover pagare SOLO all'imbarco il bagaglio aggiuntivo sia all'andata da Linate che al ritorno da San Jose del Cabo 2. l'impossibilità di un checkin online. rifiutato da AirFrance e risolto con Alitalia all'andata. non effetuato al ritorno. 3. la non comunicazione al cliente del codice di prenotazione interno ad AeroMexico della relativa tratta impedendomi ogni comunicazione con tale compagnia 4. il mancato arrivo del mio intero bagaglio (4 item) a Linate."

Punti positivi: "It got me from A to B with minimal fuss."
Punti negativi: "No entertainment available."

"Not the best crew. Extremely annoying with mask wearing. Even when I was eating and drinking they would come up to you to tell you to wear your mask. Extremely annoying."

Punti negativi: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."

Punti negativi: "I not get to go my flight, I couldn't get reimbursement"

Punti positivi: "Na"
Punti negativi: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Punti positivi: "Cops is always a good reason to flight"
Punti negativi: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."

Punti negativi: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."

Punti positivi: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Punti negativi: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Punti negativi: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"

Punti positivi: "All went right namely the seats but the luggage condition is the worst"
Punti negativi: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "The comfort of the flight snd kindness of the crew."
Punti negativi: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Punti positivi: "crew great comfortable"

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "Red wine was excellent"
Punti negativi: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"