Trova voli economici per Rovigno

Punti negativi: "they called for boarding and all the signs said the flight was boarding and yet we stood there for a good 20 minutes before they actually started boarding the flight, but other than that, flight and crew were great!"

Punti positivi: "Mid night snacks were treats!"
Punti negativi: "Breakfast was not god at all. It was dry and tasteless. It didn't have much options for good movies."

Punti positivi: "Everything on Rome to Frankfurt was fine."

Punti positivi: "I have the option to have a special meal. (vegan)"
Punti negativi: "I have to ask for my special meal in advance."

Punti positivi: "Your staff is professional and extremely smart, well versed in many languages. Keep up the good work!"

Punti negativi: "Personale ed intrattenimento ottimi. Cibo discreto, volo superaffollato e nessuna possibiltà di upgrade. Da migliorare la pulizia delle toilettes."

Punti negativi: "Seat size and spacing is at an absolute minimum level even for small people."

Punti positivi: "Nice flight"

Punti positivi: "Service & food"
Punti negativi: "All good"

Punti positivi: "Staff was very attentive and friendly. Great service and staff always had a smile on their faces."

Punti positivi: "The sandwich and wine were nice...and prompt, too"
Punti negativi: "Was told to check in at wrong desk by databoard. This caused delay..."

Punti positivi: "Staff was friendly and boarding was easy"
Punti negativi: "No complaints"

Punti positivi: "Efficient loading. Flight was on time. Nice crew."

Punti negativi: "I was traveling with 2 kids, they placed us far away from each others When I asked if we could move us, staff declined, however we found other passengers were moved. Staff moved our luggage around the plane without informing. "special meal" was ordered, and delivered wrong. Hostess behaves aggressively and rudely, yelling at me (cabin manager apologised, too late anyway)."

Punti negativi: "It was a great flight"

Punti negativi: "Ritardo in partenza: 1 ora. Attesa per sbarcare: 30 minuti."

Punti positivi: "The perfekt assistance we needed in Munich. We were asisted by an exellent young man."

Punti positivi: "Tranquilita"
Punti negativi: "Nulla"

Punti negativi: "Prima di iniziare l'imbarco il personale cerca volontari a rimanere a terra causa over booking e davanti cominciano a scorrerti immagini stile United Airlines... Questo genere di pratica mette ansia e rovina il viaggio in qualche modo, sei stanco, al secondo scalo magari, è venerdì sera e non vedi l'ora di tornare a casa, e loro ti piazzano la minaccia dell'over booking!"

Punti positivi: "Pulizia, intrattenimento, aereo moderno e cibo"

Punti positivi: "Sedili spaziosi, snack gustoso, decollo e atterraggio in perfetto orario."

Punti positivi: "Cibo non male, sono stati serviti due pasti e uno snack - certo le porzioni erano davvero scarsine. Eccellente scelta di film, anche uscite recentissime, e personale disponibile. Volo in perfetto orario."
Punti negativi: "Incredibilmente, i sedili sono più vicini su questo aereo usato per un volo intercontinentale che su quelli per voli a breve raggio in Europa. Cercate di prendere un posto senza nessuno davanti a voi, o quando abbassano il sedile sarete schiacciati!"

Punti positivi: "service was great"

Punti negativi: "la prosecuzione del volo da Monaco a Trieste è stata un disastro. Volato fin sopra Trieste e poi ritornato a Monaco, asseritamente per nebbia, ma gli altri voli verso Trieste (es. Roma - Trieste) sono atterrati regolarmente. Penso che il pilota non fosse abilitato per atterraggio strumentale. Poi ripartiti solo il giorno dopo."

Punti positivi: "I like Lufthansa. We were treated very well."

Punti positivi: "We made our transfer"
Punti negativi: "Our airplane was assigned a remote parking space instead of main terminal but our bus came quickly to main terminal and we made our transfer and through customs in an hour"

Punti positivi: "Veloci e puntuali"
Punti negativi: "Lo snack offerto e l'intrattenimento non all'altezza del Brand"

Punti positivi: "Gentili"
Punti negativi: "Lo snack offerto e l'intrattenimento non all'altezza del Brand. In più il volo è partito in ritardo"

Punti positivi: "Tea offered instead of coffee - nice touch!"

Punti positivi: "Great service, great friendly crew and great food!"

Punti positivi: "On time, clean, helpful"
Punti negativi: "Not enough leg room"

Punti positivi: "nothing very special but it was on time."
Punti negativi: "It was ok"

Punti positivi: "Because we left at 6:50am and I didn't sleep the night before in the airport, I the second I got on the plane I feel asleep and didn't wake up until we landed, so I couldn't tell you much about the experience."
Punti negativi: "The boarding process was rather hectic and they didn't have enough seating for people waiting."

Punti positivi: "Staff seemed super friendly and happy to help. Also got plenty of drinks!"

Punti positivi: "Quick, efficient"
Punti negativi: "Sandwiches not palatable."

Punti negativi: "Pets"

Punti positivi: "Comfortable seats"
Punti negativi: "-- > Multiple (4) gate changes"

Punti negativi: "The process of obtaining our boarding pass in Rome was slow because the first person that was handling seemed not to be familiar with the process. A second person took over and everything went smooth and fast."

Punti positivi: "Clean and comfortable aircraft."

Punti positivi: "Seating was good and reasonably comfortable."
Punti negativi: "However the food was 99% sugar in the form of cookies and other over processed food. The entertainment was so disappointing with no back of the chair screen that if I could give it a 0 rating I would."

Punti positivi: "Just about everything was great. Left on time and arrived early. Nice light breakfast snack that you don't see on many other airlines. ."

Punti negativi: "Everything was geeat"

Punti negativi: "I booked my tickets on Lufthansa, but was assigned to the united flight. There was no in-flight entrainment. We were supposed to use our mobile device to access in-flight entertainment via the United app. There were serious buffering issues and only a minute or two of movie would play at once. Also, there was no in-flight charging facility. For a 10.5 hour flight where passengers are expected to use their own personal devices for entrainment, they should at least provide charging facilities. The seats were super uncomfortable. Minimum cushion and recline. Although I requested vegetarian meal while booking the flight (way ahead of my trip) I was told that they were out of any vegetarian options."

Punti positivi: "The friendliness of Lufthansa's staff is second to none"

Punti negativi: "Boarded late, then had us stand for 5 minutes before getting into the jetway."

Punti positivi: "Service, cleanliness, hot towels"
Punti negativi: "Vegetarian option being pasta"

Punti positivi: "plain was almost full and were no space for hand lagguage so we have to put it under seat in ftonr of us, but since there is less space in the end we put our legs on our begs...totaly unconfortable !!!"
Punti negativi: "lower your prices, we do not to pay for your losses because of so much strike in 2015th year...for 200 euro we have to pay luggage 30 euro?! WTF?! i will next time rather fly with lowcast beacuse there is no difference except in price."

Punti positivi: "Servizio eccellente sotto ogni aspetto. Upgrade ricevuto a Economy Premium molto apprezzato."

Punti positivi: "Overall flying experience was good"
Punti negativi: "It was a morning flight but check in counters were very less and as s result there was long queue. For a morning flight when the passengers get up almost at wee hours to report to airport , the check in should be faster so that they get some time before boarding for a cup of tea or coffee."

Punti positivi: "Great!"
Punti negativi: "Boarding process"

Punti positivi: "Nulla"
Punti negativi: "Famiglia composta da Babbo e Mamma e bambina di 3 anni, ritardo di 3 ore alla partenza e 12 allo scalo di Mosca. Ci è stato detto in Giappone che ci avrebbero dato un hotel per la notte a Mosca (un diritto per ritardi oltre le 6 ore) e dunque imbarchiamo il passeggino della bambina, arrivati a Mosca di albergo neanche l’ombra. Chiedermo immediatamente il rimborso!"

Punti positivi: "Good"

Punti positivi: "everything went smoothly"
Punti negativi: "no wine was served even though the menu says it should be available"

Punti negativi: "I didn’t fly because i try to cancel my ticket but vayama give me hard time. They sad we canceled your ticket but they didn’t after that i try to get new date, they sad you lost your ticket. I newer ever booking kayak and vayama again. Thank you for i lost $700"

Punti positivi: "The crew is wonderful and attentive. The food is very good for an airline."
Punti negativi: "My luggage did not make the flight because of my connecting flight's delay. This is the second time this has happened with aeroflot unfortunately."

Punti positivi: "Nothing. Give me a refund."
Punti negativi: "Everything."

Punti positivi: "smooth ride comfortable seats decent leg space and amenities in the economy unbelievable price"
Punti negativi: "food was tasteless and food service slow"

Punti positivi: "All good"

Punti negativi: "Almost 2 hours delay"

Punti positivi: "Nothing"
Punti negativi: "The worst flight ever."

Punti positivi: "Nothing Nothing Nothing Nothing Nothing Nothing Nothing"
Punti negativi: "Everything about this airline is bad, very old planes, very unconfortable, uneatable food, etc. Everything is so bad, I can't believe an airline with such low standards still exist in 2017."

Punti positivi: "Only takeoff and landing"
Punti negativi: "Everything I didn't like except takeoff and landing"

Punti negativi: "Went to find my suitcase on the baggage carousel wide open with my prescriptions missing. I need these to control my nerve pain and I cannot get them until I go back to America in three weeks. I don't know what to do. They also didn't have my vegetarian order, so I ate bread for each meal."

Punti positivi: "Price, punctuality"
Punti negativi: "Boarding gates at Moscow are ridiculous, and no priority boarding for biz or SkyTeam"

Punti positivi: "Price, punctuality, comfort on board (new business seat on A777)."

Punti positivi: "Punctuality."
Punti negativi: "Old fashioned business class on this A330, no full recline, entertainment not working, price similar to European competitors. Luggage arrived 2 days later."

Punti negativi: "No priority lane for boarding."

Punti positivi: ",very good servis"
Punti negativi: "Clode"

Punti negativi: "They made a huge iverbooking and about50 pax left to wait for the night flight in tel aviv"

Punti positivi: "Comfort, staff, prezzo, breve attesa tra i voli"
Punti negativi: "Imbarco senza priority lane, sia per Skyteam priority, sia per business class."

Punti positivi: "Comfort, staff, prezzo"
Punti negativi: "Imbarco senza priority lane, sia per Skyteam priority, sia per business class. Viene offerto sistema di intrattenimento portatile invece che fisso."

Punti positivi: "The crew was courteous"
Punti negativi: "The bus from the gate to the plane did not leave for 25 min after filling up with people, and we were just standing there tired and hot. It is a wonder no one fainted. When we finally made it to the plane, the doors did not open for what felt like an eternity (another 5-7 min), then the drive announced "the plane is not ready and we are going back to the airport." I thought he was joking.. The bus took off again and after 10 min or so ended up pulling up to the plane. Once on board, the pilot was apologetic. But I almost missed my connecting flight."

Punti positivi: "Everything was perfect!"

Punti positivi: "Excellent service, friendly staff, very good meals"

Punti positivi: "They served snacks even on a short flight. Everyone was very nice and spoke good English."

Punti positivi: "Good crew. Good airplane."
Punti negativi: "Poor lunch."

Punti positivi: "the seat space, the aircraft."
Punti negativi: "the often messages on the speaker"

Punti positivi: "Food Ana service"

Punti negativi: "Seats were uncomfortable Service was poor Food was stale"

Punti positivi: "Flight was fine."
Punti negativi: "The ticket purchase experience was horrific and took over 6 hours to get a confirmation after 5 phone calls and one price hike. alex vlasov 347-244-2516 avlasov@gmail.com"

Punti positivi: "Besides delay, captain tried to recover time."
Punti negativi: "Presented TK card, recorded LH card 1 hour delay"

Punti negativi: "No problems"

Punti positivi: "I could sleep very good."
Punti negativi: "Only the food. I was'nt feeling good, and the only thing i could eat was'nt a littl role"

Punti positivi: "The service, it improved dramatically on Aeroflot, during the last 4-5 years."
Punti negativi: "The food needs improvement, and the plane seemed a bit old. Had two annoying Romanian neighbors behind who were very unhappy about the fact that their last-row chairs din't recline, so they made a scandal when I put mine back but I managed to handle it."

Punti positivi: "On schedule Nice and polite service in airport and fly"

Punti positivi: "The crew was extremely efficient."
Punti negativi: "However, the customer service could have been a bit better especially when it comes to speaking English. There were a few times where I just felt I was a bother because I'm not sure how well they understood me."

Punti negativi: "Tight seats. Problem with economy class in all airplanes."

Punti positivi: "Modern plane"
Punti negativi: "they don't have any entertainment on the board poor food (no muslim or kosher)"

Punti positivi: "Crew was very nice and polite."
Punti negativi: "Food was not good. Bread was hard and uneatable."

Punti positivi: "It was very fast and easy and a great pilot, no turbulence, no nausea, beautiful and professional smiling flight attendants, gave drinks and over all made everything enjoyable."
Punti negativi: "Nothing at this time!"

Punti positivi: "The service and seat comfort ability were the best"
Punti negativi: "The boarding was not great. Everyone was boarded at the same time and priority seating was disregarded."

Punti positivi: "Movies and tv on seat in front of me"
Punti negativi: "Rude staff, cramped areas"

Punti positivi: "I absolutely enjoyed everything about my flight from LA to Moscow. The plane was very nice, the food was good, and there were multiple drink services. I appreciated the slippers and eye mask at every seat. The in-flight video system worked well and had lots to choose from. I especially enjoyed watching subtitled Russian movies to get a taste of the culture."

Punti positivi: "Most everything."
Punti negativi: "The video screens were not working in the whole middle section where I was sitting, therefore, no entertainment on a 8-9 hour flight."

Punti positivi: "Super company!!!"

Punti negativi: "There was two hours delay on my flight. Almost missed my next flight. No variety of beverages. Very poor."

Punti positivi: "Very good"

Punti negativi: "1. when i booked the flight on kayak it was stated that the plane would be the A380 but the plane was an old 777 2. there was only 1 option for dinner and it was fish"

Punti positivi: "Nice legroom for a domestic commuter flight, and they gave you a snack which was a pleasant surprise for such a short flight. Boarded quickly at LED, got off quickly at SVO."

Punti negativi: "I will never fly with spirits again.. ever"

Punti positivi: "Most everything"
Punti negativi: "I'd like to be able to get seats together as a family before getting to the gate...I had to ask for switches both outbound and inbound, which they were nice enough to make."

Punti positivi: "Great movies."
Punti negativi: "Special menus are impossible to get unless you book directly with SAS. Arrived starved and angry after 8 hour flight."

Punti negativi: "late. support afterwards was awful."

Punti negativi: "Was overlooked by the pursor a couple times - he probably had a lot on his plate. Also, the "snack" at the end of the trip was sorely lacking! Especially for a 7 hour flight. The bathrooms were gross & out of toilet paper. And it seemed like one was locked constantly...?"

Punti positivi: "on time polite staff comfortable flights with free coffee"
Punti negativi: "charging for bags"

Punti positivi: "Price and destination was convenient"
Punti negativi: "They said coffee and tea was complimentary but they didn't serve a number of people for some reason"

Punti positivi: "Only that it was the shorter part of the trip."
Punti negativi: "Seat was tight and did not recline at all. Back was killing me. Flight attendants came across as rude the way they spoke to the people. No entertainment at all. Not even water was offered."

Punti negativi: "The flight was cancelled."

Punti positivi: "It was a normal flight, only a few hours long. The crew was very nice."
Punti negativi: "Once again, just some leg, and arm space issues but that's to be expected."

Punti positivi: "Will choose SAS again."
Punti negativi: "WiFi didn't work and movie selection could be a bit better. That's all."

Punti positivi: "Nice TV's. Good selection"
Punti negativi: "Flight attendants were rude to English speakers."

Punti negativi: "They take blankets away too soon so u freeze. Three hour delay and they only give u a voucher to buy a cup of coffee"

Punti positivi: "Nothing"
Punti negativi: "Tried THREE hours to get a phone picked up to cancel my flight the day before this scheduled flight. My friends booked with Expedia the exact itinerary and were able to reach a human and we're told that SAS always reimburses for cancellations. I finally emailed vayamas/kayak to cancel and 5 days later received a reply that there was no cancellation refund. Apparently Kayak provides a no communication/no refund policy. My travel companion had the opposite experience with Expedia."

Punti negativi: "Mi sono dovuta sobbarcare 4 ore di attesa prima di imbarcarmi per una destinazione diversa (Stoccolma) e poi da li, dopo altre due ore di attesa finalmente ripartire per Roma, dove presumo di arrivare con almeno 7 ore di ritardo sul programma originale"

Punti positivi: "L'aeromobile era nuovo"
Punti negativi: "Cibo e servizio scadente, con bevande a pagamento (all'andata non ho pagato invece nulla). Ritardo di oltre due ore che mi ha fatto perdere la coincidenza per Roma. Come premio di consolazione un buono di 100 corone per mangiare, peccato non bastassero nemmeno per un panino"

Punti positivi: "I had a row to myself because I was a 1st class ticket holder but they didn't actually have 1st class seating."
Punti negativi: "Smaller than average seat size."

Punti positivi: "This flight was also one of the best I have taken. I enjoyed it very much."
Punti negativi: "It was a little upsetting to see and hear one of the crew members be a little nasty with my sister when he asked her about the meal. She misunderstood and asked for chicken andvhe was quite nasty when he corrected her and gave her the two options."

Punti positivi: "The gate agent in Athens was helpful"
Punti negativi: "We wanted to check bags and we needed to have our docs checked before we could get a boarding pass for the last leg of the flight. No one was available around the self service kiosks and the line to drop bags or get any service didn't move for 40 minutes. We finally went to the gate. In Copenhagen we had a delay and no one would even talk to us except to say " you are booked in tourist class so I can't help You". They do an excellent job of avoiding any contact with their customers. I fly almost every week for business and have never had this bad of service."

Punti positivi: "Ground crew was very helpful and flight was comfortable."

Punti positivi: "Crew and comfort were both according to good standard"
Punti negativi: "Boarding was a little messy as some rows could embark from the finger Others had to go through an external stairway. Doing so at 8 in the morning with 8°C outside was not very pleasant"

Punti positivi: "The non stop to Copenhagen from San Francisco was excellent. We departed on time, arrived on time.The seats in coach were much more comfortable than other airlines. I will fly SAS again."
Punti negativi: "I think if there were a few choices for the dinner service I would have been happy."

Punti positivi: "Introduce meals even to economy class"

Punti positivi: "Easy boarding, food equate for economy, entertainment fine. No wine or beer inc,used in economy but not a big deal. Excellent seating if you know what to chose."

Punti negativi: "Crew was rude. Had to ask 3 times for a drink before I actually got it and they snarled at me about having to pay. I didn't care about paying, at that pout I would have paid $100 for some water. Seats are RIDICULOUSLY small and when the person in front of you puts their seat back it's impossible to do anything. Forgot having your tray table down."

Punti negativi: "Unfriendly and rude desk help. Rude and insulting. United was a real disappointment. I will ask my travel agent to be in touch re screw up the economy plus seats. I had to pay extra for what our itinerant said had been booked. Mary, at the desk at C12 in Delles, she wouldn't give me her last name was unbelievably insulting and unhelpful."

Punti positivi: "Fabulous"

Punti negativi: "No individual seat control of airflow. The plane was very warm and there were no vents at each seat."

Punti positivi: "There was sufficient entertainment and food"
Punti negativi: "Shamelessly disorganized at all departures, the staff was rude, very rude on land and in flight. I will not fly SAS again. I rather pay more."

Punti negativi: "no vegetarian food I am always told should have ordered at booking but this option is always made obscure, difficult or impossible too cramped and plain full to capacity"

Punti positivi: "Easy flight, nice crew members, no issues had here"
Punti negativi: "My luggage didn't show up for five days of a 7 day trip from a direct flight! SAS was completely useless by phone, email, and Facebook.... They set up a phone line that nobody monitors and had my luggage in-country for days before even sending someone to deliver it"

Punti negativi: "Route not following great circle, takes too long for CPH-BOS, should be 6.5 hours."

Punti negativi: "I was sitting next to a girl who was not part of my family who got airsick 3 times on the flight. The first time I told the airline attendant and she brought a large plastic bag and some paper towels. The girl but her used airsick bag inside the large plastic bag. I tied the top and put in next to me near the aisle because I expected the attendant to come pick it up. The attendant told me I had to take it to the lavatory and dispose of it in there. It was very hard to get the large plastic bag into the small trash receptacle because it had fill with air. I asked the attendant for another airsick bag but she never brought it. The girl got sick again and she used my airsick bag. While walking the bag up to the lavatory, I asked a different attendant for another airsick bag. They just told me I had to dispose of it in the lavatory and never brought another airsick bag. I had to ask someone for their airsick bag because the girl got sick a third time. I can not believe the horrible service on this flight! The poor girl was crying because she felt so sick and there wasn't anyone to help her. I did what I could but I felt something could have been done by the crew. I will think twice before I reserve another flight on SAS."

Punti positivi: "Efficiency, confidence, promptness"

Punti positivi: "Flights were on time. Crew was great."

Punti positivi: "Missed flight. After waiting in three cues of more than 25 people was told the airline and your customer service could do nothing to help me. Am going to continue to pursue a credit and hope a new flight will be issued! Please help me!"

Punti positivi: "New seats and entertainment consoles. Smooth flight."
Punti negativi: "The food!"

Punti negativi: "Our flight TO Rome via Copenhagen was canceled and some of our party needed to find overnight accommodations in Chicago."

Punti positivi: "convenient"
Punti negativi: "Had an extra bag which we were not charged for on flights to Stockholm or Krakow. You charged twice as much for the bag as you did for our ticket. Does that seem right??? A charge to offset your cost is reasonable. Twice the cost of the ticket is absolutely atrocious!!! Did I mention you managed to break what we had in the bag? Hope that gives you the picture of how we feel, but more importantly what we will be telling everyone. If you want to respond the email is keithmunroe912@gmail or mailing is 13311 Huerta St. Venice, FL 34293 USA"

Punti negativi: "Economy seating even for a small person is extremely confining. It made the overseas flight uncomfortable and unpleasant."

Punti positivi: "Loved the new, roomy interiors!"
Punti negativi: "I know this is petty, but many major airlines allow you to watch your movie all the way to landing. It's an annoyance to be cut off before your program ends, but not crucial. Second, the planes was freezing from start to finish with staff removing blankets and pillows upon take off and landing. I understand the safety concerns, but I jr to leave on my hoodie."

Punti positivi: "attendants were very nice and attentive."

Punti positivi: "I was delighted with the free checked bag. It as a pleasure to travel unencumbered. The check-in was smooth, the crew thoughtful, and the flight comfortable. Thank you!"

Punti positivi: "Entertainment system and choice of movies was great."
Punti negativi: "Seats have become to small and crowded together. A new plane but it looks like the last inches were taken to compress the coach seats closer together."

Punti positivi: "Crew was OK"
Punti negativi: "Check in Process in Milan Malpensa was chaotic at best! Did not have a good back up plan in place when the plane coming to Malpensa did not come due to maintenance."

Punti positivi: "Good crew, good entertainment, good drinks, nice blankets, and we even celebrated the Icelandic start of spring"
Punti negativi: "Only bad thing was that boarding was kind of hap hazard"

Punti negativi: "For travelers with specific requirements at baggage drop-off (e.g. visas for the US, excess bags...) the Geneva airport was sadly underprepared (only one line open...)"

Punti negativi: "It was very cold."

Punti negativi: "Cheap!"

Punti negativi: "non comprate un biglietto in business class 150 euro per un panino !!!"

Punti positivi: "Crew welcoming and friendly. Seats comfortable"

Punti positivi: "Flawless, comfy seat, good food, included drinks. No complains"

Punti positivi: "Cindness"

Punti negativi: "The boarding began with delay. The boarding call eas absent or hard to hear anyway. The boarding sign was on two places simultaneously, with vision obscured by the in-building wall pillar. Most passengers were sitting in the waiting area expecting the boarding call to be announced on that obvious gate, while they started boarding on another gate around the corner. And it was not Croatia Airlines staff, but some airport personnel. Before landing, flight attendants let some passenger have luggage on the floor in front of the seat in the exit row, which does nit comply with the safety standards. Likewise, some passengers were already using cellular signal before landing, which is another lack of precaution. It us true that flight attendants cannot see whether each and every passenger obeys safety measures, but they should better pass through the aisle and check it rather than grabbing their own seat so early, eapecially when the flight was only half-booked."

Punti positivi: "The flight was OK but we were mislead by your advertising which clearly stated that one checked bag was included with each ticket. When we arrived to check in we were told that was incorrect and we would need to pay for any checked bags."
Punti negativi: "The false advertising is illegal in most countries but apparently not here."

Punti positivi: "Great service and friendly staff"
Punti negativi: "NA"

Punti positivi: "Nothing stood out."
Punti negativi: "Being told to stand in a dark corner underneath a yellow “Departure Assistance” sign and not having anyone show up. We left after ten minutes as no “assistance” appeared to be forthcoming. Food was dry. No entertainment."

Punti positivi: "Didn’t happen"

Punti positivi: "That we arrived"
Punti negativi: "The delay with the plane. Standing for a long time on the bus Very tight and uncomfortable seats"

Punti positivi: "Everything was great."

Punti positivi: "Friendly enough staff, and the plane was fine."
Punti negativi: "Long wait times in lines due to short staffing, and when they lost our luggage the system to track it was archaic."

Punti positivi: "Dubrovnik airport staff when they knew my problem"
Punti negativi: "Air Croatia’s lack of responsibility Lufthansa lack of communication and the complete ineptness of Lufthansa customer service. “I only have a headset so can transfer you to .... the airport where you ticket is now held” and “I do not have a duty manager and as I said I can not transfer you to the complaint system”"

Punti positivi: "The price was reasonable"
Punti negativi: "But did not include the baggage charge. We were required to go upstairs and find the AER desk, which was difficult to find. Then stood in line while one person, who was very slow, was responsible for helping 10 people. The process was very slow. If you paid cash the cost was 40 per bag plus 8 for use of a credit card. Don't understand why the baggage fee can't be paid at the check-in counter. Will not fly CRO again."

Punti negativi: "flight was delayed over an hour with no advanced notice and no explanantions."

Punti positivi: "Crew was great!"
Punti negativi: "Entertainment system old"

Punti negativi: "Too few ticket agents No idea where ticket counter would be 40 euros per checked bag plus 8 euros for using charge card Late boarding Late takeoff"

Punti negativi: "We checked in for our flights in Dubrovnik and were told we need to get the last boarding pass in Frankfurt. In Frankfurt, three agents were helping people when we arrived in the line. Twenty minutes later they were still with the same customers . Finally two additional agents appeared. We got our boarding passes, but were told we needed to hurry because they were already boarding. We made it because we ran as much as we could and arrived breathless and sweaty. Poor customer service!"

Punti positivi: "All"
Punti negativi: "Nothing"

Punti positivi: "Nothing"
Punti negativi: "They had a cancelled flight try to make me take a bus to my final destination. So finally they booked us a flight next day in evening we didn’t received any vouchers or hotel room from the airline and nobody had a answer on why was flight cancelled. I had to pay for all my hotel stay and travels from airport to hotel."

Punti positivi: "Individual approach from cabin crew to passengers."

Punti positivi: "Friendly crew."
Punti negativi: "Delay."

Punti negativi: "Flight wand delayed 45 minutes"

Punti negativi: "90min late on departure"

Punti positivi: "Comfortable plane and flight."
Punti negativi: "Flight departed 2 hours late. "The plane is late" is not much of an explanation."

Punti negativi: "The flight was delayed 5 hours causing us to miss our connecting flight in Zagreb which thus caused us to miss our flight home to the United States resulting in the purchase of a new ticket. Also the Croatia Airlines representatives were extremely unhelpful."

Punti positivi: "I loved how we arrived 2.5 hours late and missed our connection and then spent 5 hours trying to get rebooked by the incompetent Turkish Airlines crew."
Punti negativi: "Spending hours in lines trying to get rebooked!"

Punti positivi: "Nice service"
Punti negativi: "Small plane"

Punti positivi: "The staff was friendly and although the flight was short we were served a tasty snack and a drink. Also, although the plane was small, there was a good amount of leg room."

Punti negativi: "Landed in Split not Dubrovnik. Not one airline worker or airport person was at baggage claim to tell us where to go or what the alternate plan was. Finally was told by other passenger we were being put on a bus for the remainder of our journey. At 12am."

Punti positivi: "The food was great on the plane."
Punti negativi: "There was a loud kid sitting next to me."

Punti negativi: "The airline lost my bag and was extremely rude when I inquired about it. The space was also cramped."

Punti positivi: "Everything ran on time and went smoothly"

Punti positivi: "People were nice."
Punti negativi: "None of the staff had any urgency about boarding the plane considering that we were delayed by the previous flight."

Punti positivi: "I was pleased that the crew was willing to delay the flight so passengers from an incoming flight could get to their destination."

Punti negativi: "No AC"

Punti negativi: "Can go worst I hope"

Punti negativi: "I do not consume wine or food with wine in it. A snack m Croatia airlines is partly wine."

Punti negativi: "So delayed out of Frankfurt that we missed our connection."

Punti negativi: "Old plane, they sat me beside a very large woman whose body spilled over into my seat. I attempted to change seats but flight attendants were oblivious even though I was perched halfway in the aisle. Miserable flight."

Punti positivi: "On time"
Punti negativi: "Seats not so comfy"

Punti positivi: "It was on time"
Punti negativi: "The airlines made me check my carry-on bag (even tho it fit the size requirements). Also the check-in process was chaotic. The airport did not open until an hour before the flight. There was no queue or organized check-in process.....it was a total free-for-all."

Punti negativi: "Needed wheelchair assist. Once we were dropped off at the gate to wait for the slight to Split, the person at the gate said that there was no other person who could come, was forced to walk the rest of the way. This was different from all other times we've needed a wheelchair assist where a person came when it was time to go from the boarding area to the vehicle."

Punti negativi: "The food vouchers were a nice gesture but how about a travel voucher?"

Punti positivi: "The flight crew were very friendly. The snacks were delicious and the drink voice was very satisfactory. Cherry juice, orange, red or white wine...I was very impressed and pleased!"
Punti negativi: "The seats were a bit uncomfortable but fine for a short flight."

Punti positivi: "Staff was nice."
Punti negativi: "They used to offer actual food on these flights. Now it's peanuts or crackers as a breakfast?"

Punti positivi: "A clean, small plane, nice crew, enough leg room, nice and tasty Croatian snacks and drinks (try Maraska Cherry Juice!)."

Punti negativi: "Delayed"

Punti negativi: "Flight was delayed over 3 hours, causing me to miss my connecting flight to USA."

Punti negativi: "Old uncomfortable seats"

Punti positivi: "Service"

Punti negativi: "Buses didn't fit all people after landing."

Punti negativi: "Paid 18 pound extra for extra legroom and a snack but when asked the airhostess she said we didnt pay for one"

Punti positivi: "Only good thing about flight was it is cheap"
Punti negativi: "Button of my travel bag was broken during transfer of luggage by airlines.no leg space in flight."

Punti negativi: "EW lost my suitcase in transit in Duesseldorf. Suitcase arrived in Berlin on next flight but then didn't get delivered until 24+ hours later. Hard to reach both EW and delivery service. Due to the delay and further travel plans the next day, I had to buy new clothes in Berlin to have something to wear."

Punti negativi: "Our home was damaged & we were without power for 6 days due to Hurricane Irma. They refused to cancel tickets. Heartless, no wonder so many Airlines has such horrible customer service ratings"

Punti positivi: "Prices of food items was reasonable"
Punti negativi: "Flight was delayed by an hour . The aircraft had to be refuelled and we were asked to remove our seat belts and wait for an hour. Ae Service was horrible. The passengers who paid extra for snacks with the ticket were served first and even after I said my ears were hurting and I needed something sweet to chew on (I was going to buy something to eat anyway) I wasn't served till roughly 75 minutes into the flight. The crew was inconsiderate towards passengers who bought economy seats and was focusing only on passengers who paid extra for seats and snacks. If that's the case then they should stop serving other customers anyway and tell us beforehand so that we can arrange our own food/drinks from the airport lounge"

Punti negativi: "The service of the airline was horrible. They lost our bags and refused to show any empathy towards us or the multiple other passengers that also lost their bags from our flight. I will never fly Eurowings again."

Punti positivi: "N/A"
Punti negativi: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"

Punti positivi: "Nice friendly service at the gate for boarding and onboard"
Punti negativi: "Flight a bit delayed plus we experienced an aborted landing in Düsseldorf"

Punti positivi: "Overall good experience, flight was short and painless"
Punti negativi: "Flight borded late and at a different gate"

Punti positivi: "Nice aircraft (new, pleasant atmosphere), on time departures, very courteous and prfessional staff, clean plane"
Punti negativi: "crippling amount of room between seats, so little that everyone must stand, turn around, and grip the seat back behind themselves to slide out. We deal with it because this is the world we live in. The new thing in Europe - if you didn't purchase a ticket that includes drink and a snack, you are s.o.l. (best to grab a snack to take on board)"

Punti negativi: "Delayed. Our bags didn't make the connection."

Punti positivi: "The crew was very nice"
Punti negativi: "Coffee free for everybody"

Punti positivi: "Very good new plane with plenty of space even on the most economic seats"
Punti negativi: "Crew moves me to a new seat for some strange reason basically taking an aisle passenger into a middle seat with no apology whatsoever. It was a short flight but still managed to make the experience and customer service that much less enjoyable because of their attitude."

Punti positivi: "Efficient, good personnel"
Punti negativi: "Some delays in take off, fortunately nothing serious and I was able to take all connections"

Punti positivi: "Quality of the plane"

Punti positivi: "Given the price, my expectations weren't high but the long flight from Düsseldorf to Newark was comfortable."
Punti negativi: "Attempting to fly standby for a direct flight from heathrow to NYC area wasn't even possible according to the agent at the Lufthansa desk at heathrow. The security agent at heathrow also confiscated a small bottle of eye solution that I just purchased at the Newark airport. Lastly, the heathrow onboarding agent for the 8:05am Eurowings flight 5357 arbitrarily selected my travel bag as too large to carry on. He then became belligerent when I questioned him even threatening removing me from the flight. WTF?!"

Punti positivi: "Crew was nice enough."

Punti positivi: "Crew friendly and efficient."
Punti negativi: "Seems system issues Delayed 15m Was asked whether I was due to have a meal- clearly they didn't have the list. Couldn't board with epass (final baording gate could not read although all others could.) - couldn't be read and had have baording pass printed."

Punti positivi: "Flights generallg left late"
Punti negativi: "Eurowings completely smashed my suitcase. Its now in the bin. Too many loopholes to make a claim"

Punti positivi: "On time, clean, short."
Punti negativi: "All is good."

Punti positivi: "Easy flight check in and boarding process if you dont have luggage.."
Punti negativi: "there was a delay on the return flight."

Punti positivi: "The flight was fine."
Punti negativi: "Super delayed. I arrived in Vienna at night with no further outbound flights because of the delay. Also, the airline will not accept responsibility for the missed connection so Im done with Eurowings."

Punti positivi: "?"
Punti negativi: "No"

Punti positivi: "Equipaggio gentile"
Punti negativi: "Non parlare solo in tedesco."

Punti negativi: "The flight was delayed 40min So i missed the connection in Leipzig"

Punti negativi: "The temperature at altitude was far too warm for my comfort."

Punti negativi: "Distanza minima tra sedili."

Punti negativi: "Distanza minima tra sedili."

Punti negativi: "Paid for high speed WiFi Could not even check my mails"

Punti positivi: "Awful!!!!"

Punti positivi: "Nothing"
Punti negativi: "Everything from checking in where I asked for an aisle seat and was informed that I was given an aisle seat just to find that I was given a middle seat on both legs even though I had checked in for the second leg of the trip. Added to which my luggage is now missing"

Punti negativi: "The seats are uncomfortable and too close together. The flight was late because we circled the airport several times in the air, and spent thirty minutes waiting on the tarmac to come to the gate. The stewardess spilled on my neighbor each time she filled my water."

Punti negativi: "No fue posible hacer el check-in con anticipación, me enviaron información sobre el vuelo el mismo día, mientras viajaba en otro vuelo previo por lo que no pude verlo a tiempo y, además, la información que enviaron estaba en alemán (ningún otro idioma!). Casi pierdo el vuelo por la mala información."

Punti positivi: "The crew was very attentive and personable during the flight."
Punti negativi: "Our departure was delayed 2 hours because an unaccompanied minor was placed on the wrong flight--UA's fault. That began a domino effect of missed connections. When the landed, We were given little information on how to re-book and had to wait in several long lines. All told, 12 hour delay to Milan"

Punti positivi: "Smooth experience, no problem."

Punti negativi: "Boarding took ages. And there were no announcements telling passengers what was causing the delay."

Punti positivi: "The flight was quick and they waited for our flight from JFK, which had been delayed and arrived and hour later than scheduled."

Punti positivi: "Puctuality"
Punti negativi: "Seats are too small"

Punti positivi: "Puctuality"
Punti negativi: "Seats too small"

Punti negativi: "Riding a packed bus to the plane was awful."

Punti positivi: "Very fast check in. No problems"
Punti negativi: "Nothing"

Punti positivi: "The crew was nice, seats were comfortable."
Punti negativi: "I didn’t appreciate the surprise of having to pay $50 Euros to bring my bike, which then required I leave the baggage drop off line, go to customer service to pay, return to the baggage line to pick up my bag and boarding pass, and then go to the special luggage handling line."

Punti negativi: "Everything, flight was super late, no explanation whatsoever,"

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti positivi: "Boarded and departed gate on time. Efficient."
Punti negativi: "Not the friendliest."

Punti positivi: "Muy cumplidos y personal amable"

Punti positivi: "Staff where friendly but could’ve informed us why we where circling for 40 mins earlier"
Punti negativi: "Not being informed of the Thunderstorm situation earlier no one knew what was happening"

Punti negativi: "2h delay"

Punti negativi: "Ritardo di quasi un ora"