Pulizia quotidiana, installazione di filtri HEPA a bordo dei voli che arrivano per Pueblo
|settembre||Il periodo ideale per evitare le folle con un calo medio dei prezzi del 4%.|
|agosto||Il periodo più gettonato per volare con un aumento medio dei prezzi del 11%.|
Prezzo medio andata-ritorno
|866 €||(media delle ultime 2 settimane)|
Buona offerta andata-ritorno
|548 €||o meno|
Buona offerta solo-andata
|281 €||o meno|
Non esistono voli diretti per Pueblo. KAYAK consiglia di volare a Internazionale di Denver (DEN) (178,37 km da Pueblo). Da lì, puoi noleggiare un'auto o prendere un taxi.
L'aeroporto più vicino è Colorado Springs (COS) (61,79 km). KAYAK consiglia di volare a Internazionale di Denver.
Il biglietto più economico per Pueblo da Italia delle ultime 72 ore costa 261 € sola andata e 1.206 € andata e ritorno sulla rotta Bologna - Pueblo. La rotta più cercata è Milano - Pueblo e il volo più economico per questa rotta trovato nelle ultime 72 ore costa 541 € andata e ritorno.
KAYAK è un motore di ricerca di viaggio. Ciò significa che passiamo in rassegna il web per cercare i prezzi migliori che possiamo trovare per i nostri utenti. Con più di 2 miliardi di ricerche di voli elaborate annualmente, siamo in grado di mostrare un'ampia varietà di prezzi e opzioni sui voli per Pueblo.
Lo strumento di Previsione dei prezzi di volo KAYAK utilizza i dati storici per determinare se è probabile che il prezzo per un volo per Pueblo cambi entro 7 giorni, in modo che i viaggiatori sappiano se conviene aspettare o prenotare subito.
Mix & Match ti consente di combinare biglietti di sola andata per risparmiare rispetto a un classico biglietto di andata e ritorno. Potresti quindi volare per Pueblo con una compagnia aerea e tornare con un'altra.
A volte, le date di viaggio non sono scolpite nella pietra. Se le tue date di viaggio preferite non sono fisse, selezionando le date flessibili puoi vedere tutte le opzioni per volare per Pueblo fino a 3 giorni prima/dopo le tue date preferite. Puoi quindi scegliere i voli più adatti alle tue esigenze.
Valutazioni in base alle recensioni dei clienti KAYAK
Punti positivi: "Swiss took care of arranging hotel for us and substitution flight."
Punti negativi: "Missed connection flight because of delay"
Punti positivi: "Customer service excellent even though I was in the economic class they made me feel first class!"
Punti positivi: "Efficient, excellent staff and service, beautiful plane"
Punti negativi: "There was a nearly impossible connection time in Zurich."
Punti positivi: "Not applicable."
Punti negativi: "The fact that Swiss Airlines cancelled my return flight from Venice to Zurich and then Zurich to JFK."
Punti negativi: "Lost luggage’s. Delayed trip"
Punti negativi: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"
Punti negativi: "Flight was 30 minutes late which made our connection very tight."
Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."
Punti positivi: "3"
Punti negativi: "Everything"
Punti positivi: "Liked the flight arrangements as convenient. Although left Zurich little bit late, made up time as OK. Thanks for the great experience in using your services."
Punti negativi: "Seating room is very tight, especially for someone who is over 6 feet tall. Wished I alerted Swiss Air in desire to have exit row seats."
Punti negativi: "The flat bed is narrow and VERY hard."
Punti positivi: "Crew memebers were so kind at all times. Even thou’ it was a short flight they gave us a free snack and beverages AND a bonus chocolate!"
Punti negativi: "Nothing it was all great! Even music was playing while we waited on the plane."
Punti positivi: "Absolutely amazing transatlantic flight with Swiss as always"
Punti positivi: "Everything except the seats."
Punti positivi: "Boarding was quick and efficient"
Punti negativi: "Nothing I can think of was bad just a regular fight."
Punti positivi: "Good staff, good boarding, good announcements"
Punti negativi: "The chairs are so small!"
Punti positivi: "See / hear the middle-aged guy around seat 22 aisle coughing his lungs out throughout the 10 hour flight without once covering his mouth ? WTF is going on w an airline that would let a passenger behave like this ? Didn’t see the attendants offering a cough drop, or asking if he would please behave like a civilized human being. Looking for others corroboration. Spread the word like this guy this w his germs"
Punti negativi: "A grown man coughing loudly during a 10 hr flight w/o once covering his mouth"
Punti negativi: "The headset outlet is still the old one, so you can't use your own ."
Punti positivi: "not enough room, everything hastily delivered"
Punti positivi: "Flight crew were courteous and efficient."
Punti negativi: "Everything was great!"
Punti positivi: "Flight was fine. The attendants on board were friendly and efficient. The food was nice though there wasn't much variety in drinks."
Punti negativi: "It was awful getting boarding passes and paying for check in luggage in Venice. I assumed we couldn't check in early online much like the earlier Lufthansa flight. Then when we got to the airport there were long lines to check in and no machines to self check in. When we finally got to the front of the line the woman said we had to pay for our checked baggage elsewhere and then come back for the boarding passes. Unheard of elsewhere. The people in the office where you pay for checked baggage took their time and chatted and had no sense of urgency. The first woman we spoke to apparently filled out the form incorrectly. We had to rush to get to the plane and we barely made it through long security lines. We almost missed the plane due to the lack of early information and check in, the cumbersome payment process, etc. It was the worst check in process ever."
Punti negativi: "Major delay"
Punti negativi: "Seat was terrible g43 have no room for your leg. Seats are to small. Huge man next to me was sitting on 1.5 seat...."
Punti positivi: "Great customer service."
Punti negativi: "Breakfast was a strawberry yogurt, orange juice and a croissant. Sugar free options ie. Eggs, rye or whole grain bread are a few examples of sugar free breakfast items that could be provided."
Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"
Punti negativi: "I did not get a check in reminder email which I thought was strange. I tried checking in and received an error message. I contacted customer service by email and was told I was all checked in. Assuming no issues I went to airport to find out it was canceled. I did not receive an explanation. I waited in line for two hours before speaking to a representative. Was made to feel like it was my fault I hadn't worked things out while waiting in line-"didn't you receive an email!?" I was told no other options except to leave the next day. I pulled up many other flights out of Venice that would get me home in time and was told that there simply were no other options. The real explanation was that Swiss didn't want to pay out to get me home in time. I had to pay more money to get back into the city rather than sit in airport for 12 hours."
Punti positivi: "I appreciated the big meal, dinner, about 2 hours into the flight. Nice to have real metal utensils, not plasticware, to eat with. The 'breakfast' for the overnight flight was more of a throwaway: muffin, granola bar, fresh fruit cup. Nice to get wine, or maybe beer(?), with dinner at no extra charge, served from regular wine bottles, not individual-serving containers."
Punti negativi: "$35 per flight leg (Lufthansa policy) to choose seats was distinctly annoying. I didn't know when I booked the flights, so the surprise $70 add-in (for round trip definitely would have figured into the price/schedule choice in the first place."
Punti negativi: "Would have been 5 stars overall if not for two hours of a child kicking me seat and occasionally poking my arm."
Punti positivi: "Loved the food and wine. Very comfortable flight and the staff was wonderful"
Punti negativi: "Ritardo di 1/2 ora"
Punti positivi: "I liked the friendliness of the crew"
Punti negativi: "There was no inflight entertainment of any kind."
Punti positivi: "5star"
Punti positivi: "Plenty of empty seats so it was much more relaxing."
Punti negativi: "Seats are pretty crammed in (per usual) and on this leg of flight there were no overhead air flow things, so I couldn't get any air to blow on me. Prior flight did have them so I guess it depends on which plane design you are on. Air flow would be good on all planes."
Punti positivi: "On time, organized."
Punti positivi: "Sentirmi voluto a bordo"
Punti negativi: "Volo di solo otto ore"
Punti positivi: "Almost everything was good. Crew was friendly and courteous."
Punti negativi: "The seats. Too packed and very uncomfortable"
Punti positivi: "The seats were really comfortable! The staff was amazing. They were very friendly and kind. The seats reclined really nicely."
Punti negativi: "I would have liked more movie choices but it wasn't too bad of a selection."
Punti negativi: "Long line for the baggage drop"
Punti negativi: "Arm rest doesn't go up all the way. Very difficult to get out when seats are reclined in front of you"
Punti positivi: "Ottima cela e colazione, il brindisi a sorpresa che avevo organizzato per mia moglie è stato apprezzato"
Punti negativi: "Nel mio posto non potevo allungare comodamente i piedi a causa di uno "scatolotto" sotto al sedile davanti a me"
Punti positivi: "L'imbarco da lugano è una gran comodità. Puntualità e velocità nell'imbarco"
Punti negativi: "Praticamente nulla, il tutto è andato senza intoppi."
Punti positivi: "Movie selection was good. Ice cream and chocolate were good."
Punti negativi: "Connection was tight, had to run to the gate Should have served a 2nd full hot meal since flight was 12 hrs (flew in another airline for only 10 hrs and 2 full meal were served ) Didn't have enough stock of chocolates for duty free sales Flight attendants didn't offer water as often as they should have since it was a long flight (just comparing to other airlines)"
Punti positivi: "Friendly, helpful and funny staff"
Punti negativi: "Extremely crowded, very hard seats. Note: flew with United, not a Swiss Air flight."
Punti negativi: "Person at the check in wasn't very helpful and she looked unexperienced."
Punti positivi: "quasi nulla"
Punti negativi: "L'aereo era in ritardo ed anche il ritiro bagagli e? stato in ritardo di piu' di 30 minuti."
Punti positivi: "Crew was helpful and attentive. The plane's path flew us over the Alps, which provided spectacular viewing. I was surprised that neither the pilot nor a member of the crew pointed this out to us."
Punti negativi: "Boarding via a bus to taxi us to the plane was awkward. The first bus left with about 5 passengers in it while the second one that we were herded onto was totally filled with little breathing room. The flight itself was short and uneventful. There was no entertainment on this flight."
Punti positivi: "Scenery out the window was breathtaking!!! Flight crew was nice. Just the right amount of snacks and drinks. Seat comfy"
Punti negativi: "Nice airport is mass confusion!!!!! Boarding was very confusing about what was going on."
Punti positivi: "1.The in flight entertainment options such as movies, TV programs and music, offered in flight were very good. Many recent movies and TV programs 2. For long international flights, the airline still provides disposable slippers, toothbrush, and eye cover for every passenger 3. Crew members on board were friendly and service oriented"
Punti negativi: "1. Poor support for passengers with international transfers. We took Turkish airline to fly from Rome to San Francisco with an overnight stopover in Istanbul. The airline promised overnight stay and transportation. When we got into Istanbul airport after 11:00pm as scheduled, there was no support from the airline. Different airline staff provided different answers. Very confusing. The on-site transfer desk support was unfriendly and not helpful. 2. Tight seat configurations for international flights. For our 13-hour flights, the seats were not comfortable."
Punti positivi: "Employees were very helpful. Service was great."
Punti positivi: "The food, the flight attendants were friendly."
Punti negativi: "No complaints"
Punti positivi: "Besides the birth of my daughter, this trip to Italy through Istanbul was the greatest THING that I've experienced, EVER! My flight with Turkish Airlines was a HUGE part of that odyssey!"
Punti negativi: "Because of my delayed flight from Atlanta, I missed my connecting flight from Turkey to Rome! So, in the future (yes I plan on flying through Turkish Airlines exclusively for international travel), I will book my flightts with a larger "gap" between flights! Otherwise....Turkish Airlines is PERFECTO!☺"
Punti negativi: "Cramped seat - little room Food was the most inedible of any food I have ever had on an airline"
Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."
Punti negativi: "بغينا نموت"
Punti positivi: "The crew and Rome team were great. Very accomadating"
Punti negativi: "From Europe there are many parole headed to Asia who will overpack. I waited an extra 25 minutes in line behind a man who was over weight on luggage and refused to pay. The attendant did well but the security had to be called because of the situation. I would like to say this is unusual but I believe it is actually prett common."
Punti positivi: "The food was great and the entertainment system kept everyone occupied during the flight."
Punti negativi: "Nothing."
Punti positivi: "For the price difference between turkish air and direct flights to Rome, for three people, we actually paid for ten days' room and meals. Although the plane was late in leaving, making us miss our connection (which was only one hour) in Istanbul...but Turkish Air paid for our hotel stay near the airport and the delay to our itinerary was minor."
Punti negativi: "The legroom was the smallest of any trans atlantic flight I have taken....and I'm not a big person. There was no early option to upgrade seating. The guy next to me insisted on putting his legs and arms into my side of the seat. A direct connection to Turkish Airlines website would be helpful instead of WebJet."
Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"
Punti positivi: "Nothing. Had to cancel didn't go"
Punti negativi: "That they changed the flight schedule twice making it impossible to go."
Punti positivi: "Food, service, toiletries, entertainment"
Punti negativi: "Airlines cancelled flights out of Rome and made several changes to our return flight which caused us to stay 22 hrs long layover in Istanbul. We had to make several long phone calls to ensure we can get the connecting flight from istanBill to San Francisco."
Punti positivi: "Crew, Food, Movies, Comfort!! I loved this trip with Turkish Airlines."
Punti positivi: "Good food, good entertainment options - movies, tv shows, games, newspapers, and some electronic games."
Punti negativi: "Our flight backtracked over Europe - I think bcs all flights go through Istanbul - so our flights were longer than necessary even though cheaper... worth doing once bcs Istanbul looks pretty cool."
Punti positivi: "on time, fast boarding, food ok for distance, entertainment ok for distance"
Punti negativi: "Crew not very motivated, almost rude; gate at end of airport in Istanbul, ear plugs are bad"
Punti positivi: "The service staff provided a very Low standard service to all the customers need help in the Turkish Airlines service counter in Istanbul airport. The staff dun even look at the customer when they comunicate,please show some respect to ur valuable customers. This is the last time we take Turkish airline!!!!!!We won't recommend to our friends or relatives to take as well."
Punti positivi: "Crew did a great job. They gave us everything that we need to be comfortable on a 12 hr flight. Food was good and service was impeccable."
Punti negativi: "The lady behind me! Not the airlines fault!"
Punti positivi: "I liked everything about this flight. As a first time international flyer, I couldn't have asked for a better Airline. They definitely went above and beyond to provide a great experience and vacation!!"
Punti positivi: "The staff were helpful, the food was it's usual high quality and it was possible to grab a a snack or drink during flight if you wanted one without bothering the flight crew"
Punti negativi: "I found the announcements at the start of the flight a little annoying as they were timed to continually interrupt the films I'd chosen, but I prefer that to not being able to start a film while taxiing."
Punti positivi: "great food"
Punti positivi: "Great service; lots of food,drinks,considering the short duration of the flight as well as headphones,blanket and a pillow"
Punti negativi: "gerat flight,no complaints."
Punti positivi: "The food was great compared to some companies. Lots of great movies to watch, good music options."
Punti negativi: "Omg...the crew...the crew, as was in the past, and with the exception of 1 poor guy who was really trying his best, was RUDE and lacked finess. They would literally kick u in the hallway (while passing this hostess gave me a good knock on my foot and didn't turn around to apologize. ..she kept going). They will serve you food and throw the trays down on your table, talk over you to the other hostess in the other isle while serving you. Speak in the most condescending tone, especially, unfortunately to older folks or foreigners who had a hard time understanding. I mean....total chaos and, for someone who flies often both dom & intl, this has got to be the worst service received, and thought the price point is as juicy as pie, I still expect some level of class and great customer service. It's not worth it."
Punti positivi: "Efficient and on time. Part of Star Alliance. Much better than any domestic USA or low cost European airline."
Punti negativi: "Nothing negative"
Punti positivi: "Crew was excellent: very attentive and polite. The food was actually good (and free), as were the beverages. The movie selection was much better than average, as well."
Punti negativi: "Many passengers were extremely high-maintenance, but that's not necessarily the airline's fault."
Punti positivi: "The crew was very nice."
Punti negativi: "The cup holder on my seat was broken and wouldn't stay up... So minor. Other than that, we had a very pleasant flight in TA."
Punti positivi: "Turkish airlines changed my flight to another airline free of charge and for the same day. The new flight was definitely double the price that I originally paid and got my to my destination a lot faster than I would have if I had been able to take the original flight. Alitalia was a great, direct flight to my final destination."
Punti negativi: "Of course having a cancelled flight is always a negative but the worst part about my experience was that I waited 2 hours in line before being helped to change my flight, and I was only about 8th or 10th in line. They also only had one person to help everyone at the ticket counter until 2 hours later they added another person. In the end everything worked out and everyone was for the most part really nice but that waiting was annoying."
Punti positivi: "The food was great and the movie selection was also good"
Punti negativi: "The person who checked me in did not give my boarding pass for connecting flight and also didn't ask me if I wanted my bags for my layover stay inistanbul. Good thing I asked or else I would have been without essentials."
Punti positivi: "Ottimo il cibo."
Punti negativi: "Non era possibile vedere la mappa in tempo reale del volo."
Punti positivi: "Ottimo il cibo."
Punti positivi: "We flew during the first week of the Atlanta to Istanbul flight on Turkish airlines. The plane is new, seats were comfortable and in flight service meals were tasty. Good selection of food and alcohol. Also, new movies and good selection of top rated movies to keep us entertained for this 10 hour or so flight."
Punti negativi: "Staff wasn't all that friendly. My husband and I fly all the time on domestic and international airlines ( American, Delta, British Airways, Cathay Pacific, Korean Air, etc). The flight attendants just do not seem happy at all. They hustle around and speak to passengers in a very brisk and cold manner. Customer service training is warranted if they truly want to be a best in class global airline."
Punti positivi: "The flight itself was fine, once I paid for it a second time!"
Punti negativi: "We missed a connection on our flight out, so the airline decided to cancel our entire flight home! They didn't even notify us they were cancelling it. We found out the day before we were supposed to leave to go home, when we tried to check in online and couldn't. I spent hours of the last day of our vacation trying to figure out what was wrong, then searching for a rebooking a new flight. It cost us more than $1000 USD extra, just to get home. NOT the way we envisioned ending our vacation. I'll never use this airline again!"
Punti negativi: "The air bus that we flew on from Rome to Istanbul was not as comfortable as the plane we were on for the leg from Istanbul to Chicago."
Punti positivi: "The flight attendants were wonderful."
Punti negativi: "The row my seat was in was missing... No row 13! We had a mechanical issue prior to departure which left us running a bit late. It would have been nice to have a real gate assignment in Istanbul rather than having to take a bus tour around the airport."
Punti positivi: "The flight was one of the best I ever took, the crew was friendly and very helpful, the food was great, the seat comfort was ok and the entertainment was amazing. I'm going to use to go to Italy next time. Thank you"
Punti negativi: "On the way to Italy the seats were a lil too small and tight."
Punti positivi: "The employees were kind and helpful to the weary travelers. They served with a smile."
Punti positivi: "The food they serve is really good. The touch screen pad for the video selection was easy to use."
Punti negativi: "N/A"
Punti negativi: "When arrived at the airport 2 hours earlier than departure. When it came time to board, they told us there was a delay due to weather conditions. I researched the weather and found that there was nothing wrong with the weather that day, it was a calm sunny day, nor did any other airline delay flights due to weather conditions. Then when they finally let us board, we took off and arrived over Turkey, spending another hour or so hovering over the airport due to what they said was traffic of other airlines waiting to land. Again after doing some research found that no other airline was delayed due to traffic. Well by the time we landed, our layover flight took off. We were forced to stay the night without any options of leaving that day, forced to pay for the visas to get out of the airport which we figured, if you wanted to stay in turkey on your own, you could buy a visa online for €15 but there at the airport they were charging up to €75 per person. You would think that I wouldn't have to pay since it wasn't my fault nor my decision to stay in turkey, well I did have to pay for that as well. All in all, it was just a horrible experience, I saw a handicap man being mistreated from the beginning of our arrival and surprised they allow that type of behavior there. Never flying with this airline again!!!!"
Punti positivi: "The staff was always prompt when you needed help and the food was always served in a timely manner, as was any beverages. The staff was friendly and the seats, though small were also comfortable. The best part of the flight was the in unit entertainment with a great movie selection."
Punti positivi: "The food on board was first class"
Punti positivi: "As usual, crew and food were superb! I was rather comfortable."
Punti negativi: "The plane was old so we didn't have individual screens."
Punti positivi: "Ottimo cibo e pulizia."
Punti negativi: "Nella tratta Pisa-Istanbul mancavano i monitor per intrattenimento, ma comunque il volo non era troppo lungo e quindi più di tanto non si è sentita la mancanza."
Punti positivi: "I was very happy overall with out Turkish airlines experience! The food was very tasty and the crew overall was very nice! We had a few instances with just a few of the women flight attendants who weren't the nicest but overall everyone was very nice. The entertainment was good and seats were nice and comfy! Would definitely recommend this airline!"
Punti positivi: "Meal and two beverage services for a 2-hour flight -- all free, no stewards swiping cards as their top job was a treat. Good service, very family friendly I noticed."
Punti negativi: "No video or movie options at all on this flight. Did not try out the audio."
Punti positivi: "Best food I've had on airlines! Two full meals for a ~12 hour flight."
Punti positivi: "All the meals services very well cooked! Excellent choices! All the chefs wearing their "whites" made it very professional and very cozy as well. Bravo Turhish Arlines, keep it up! Fly safe,"
Punti negativi: "Air freshener!!"
Punti positivi: "Servizio di bordo al di sopra delle aspettative per un volo così breve."
Punti positivi: "Very nice aircraft. Lots of entertainment options. Food was great and service amazing."
Punti positivi: "The food and service was excellent."
Punti negativi: "No lounge in Rome or Cape Town"
Punti negativi: "il personale rideva e scherzava sempre ponendo poca attenzione ai passeggeri, sembravano "trovati" all'ultimo."
Punti negativi: "Un'ora di ritardo per condimeteo e de icing."
Punti negativi: "The seats are too close. When reclined it's not possible to get out."
Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."
Punti negativi: "Flight from Milan delayed of 1 h . Missed connection have been rebooked to a new flight with crappy seat"
Punti negativi: "The flight was transferred to a smaller plane, either because there were few passengers (the first story we heard) or because of mechanical problems on the original craft (the second story). Business class was oversold as a result, and boarding was delayed for an hour while they waited for enough BC passengers to accept 800 euros for the downgrade to economy plus. They repeatedly threatened to cancel the flight rather than raise the offer. Eventually enough knuckled under and we were allowed to leave. Some no doubt missed connections because of this petty brinkmanship. The funny coda is that because the plane was so undersold, anyone in economy that wanted their own row could have one, while economy plus was packed with the embittered and downgraded."
Punti negativi: "Ritardo"
Punti positivi: "I always try to fly with Lufthansa when I do go to Germany to visit my family. At times they might be more expensive then others but you don't pay extra for everything. Also I got a great price at Kayak. The service was excellent and I do love the fact that Lufthansa is now flying directly from Denver to Munich makes it so much easier."
Punti positivi: "Crew members are very friendly."
Punti negativi: "they called for boarding and all the signs said the flight was boarding and yet we stood there for a good 20 minutes before they actually started boarding the flight, but other than that, flight and crew were great!"
Punti positivi: "online booking"
Punti negativi: "There is no one at Kayak to answer questions on weekends. Message says "call back during 'regular' business hours" but does not specify what that means, nor what time zone they are in. (BTW, most people travel on weekends so ya may want to consider providing customer service then...duh). When I finally was able to reach someone in order to upgrage to Premium Economy, they could not help me but said they would send an email with an answer to how much that would cost. The email never came. I will never book with Kayak again."
Punti negativi: "My passport was stolen on the overnight train I took to get to the airport. It wasn't until I was off of the train that I went to grab my passport and credit card and realized my tiny little purse was gone. I had to rush to the US Embassy, get a new passport, and then rush back to the airport. I didn't arrive until 40 minutes after my flight had left and I was a nervous wreck. Unfortunately Lufthansa staff could not care less. The guy at the ticket counter even looked at my new urgent passport that had the issue date listed as today, so clearly this all had just happened as it was only 10:50am still. What did Lufthansa do? Well they told me if I wanted to fly out the same day, I would have to pay 2700 Euro additional! My jaw dropped and then he said I could fly out tomorrow for an additional 675 Euro instead. I was still in shock as I felt like I had just been taken advantage of with my stolen passport and credit card and now it's happening again. I asked if there was any way he could find something cheaper and he said that I paid so cheap for this flight that I would need to speak with the agency I booked with to help me out more and then he dismissed me. Let me have you know that I booked this fare during an amazing sale that Lufthansa was having and I booked it directly through their website and now it was being held against me. There was no offer to pay something like a $200 change your flight fee. Instead he let that plane leave with an empty seat because I didn't have the 2700 Euro to pay him. Here I was, alone, nervous, in a foreign country, and I had to get my thoughts together the best I could and I immediately started looking up my own flights. I ended up having to book a flight with a different company and just forfeiting any kind of credit that Lufthansa would have applied to their overly exorbitant priced flights. Good job Lufthansa for being the worst customer care service I have ever experienced... and I have flown over 20 airlines and over 100 flights."
Punti negativi: "Personale ed intrattenimento ottimi. Cibo discreto, volo superaffollato e nessuna possibiltà di upgrade. Da migliorare la pulizia delle toilettes."
Punti positivi: "Good was yummy and the setwardess were super friendly. Staff was plentiful and the plan was very modern and high tech. Also had a layover in Munich airport and it was amazing. Very high tech, I took advantage of the napcaps and shower facilities. Also the restaurants were on par with great red win."
Punti negativi: "The flight was 11 hours.... can you make that a little quicker next time, I mean come on it's 2017...."
Punti positivi: "They fed us well, and the food was surprisingly good. Feather pillows were a nice touch, and great variety of movies to choose from on the long flight."
Punti positivi: "I loved the TVs, food, and the service. The TV's had so much to watch, and made the time pass so much faster. The service was amazing! They came by so often to give us whatever we needed! Great experience!"
Punti negativi: "Nothing"
Punti positivi: "Nothing"
Punti negativi: "Air didn't work, stewardess were rude"
Punti negativi: "Our flight was scheduled to leave at 7:00 a.m. We arrived at the airport at 4:00 a.m. to check in. When we tried to check in the lady told us our reservation was canceled. Luckily an airport employee worked his magic and had us added back onto that flight."
Punti positivi: "Best part: Getting off the plane and swearing never to fly with Lufthansa again."
Punti negativi: "Flying to Munich- flight was cancelled. Had to rebook on United for the following day. Arrived almost 2 days late (the original was direct, the United had layovers) and missed a planned trip to Neuschwanstein castle. Flying from Munich- The entertainment screen was broken, completely unusable. After a hard reset by the flight attendant several times... Still broken. She said she thought it would fix itself once we were at cruising altitude. Nope. Notified the flight attendant who said vaguely "I'll see what I can do..." Never came back to check, never got offered any sort of compensation (even something like a free mixed drink would have been nice), offer to move seats, nothing. So- ten hours with no entertainment/nothing to watch, just a malfunctioning screen. Food was mediocre. We boarded late, and left almost 1 hour late because they had to wait for an employee (who was not working, just getting a ride back) to board. Literally there and back with Lufthansa was a fiasco. On top of it, we have been back for 3 weeks and are still waiting to hear back from Lufthansa customer service. Apparently they only communicate by email with complaints. Not over the phone. So after repeated emails, just radio silence. Terrible airline."
Punti negativi: "I was traveling with 2 kids, they placed us far away from each others When I asked if we could move us, staff declined, however we found other passengers were moved. Staff moved our luggage around the plane without informing. "special meal" was ordered, and delivered wrong. Hostess behaves aggressively and rudely, yelling at me (cabin manager apologised, too late anyway)."
Punti positivi: "Flight was on time. They served a light snack in spite of being a very short flight."
Punti negativi: "I liked everything."
Punti positivi: "Everything was wonderful! Lufthansa is spot on from boarding, to in flight service to the moment you leave. They are helpful, friendly, fun and a wonderful crew where I know I'm in good hands!"
Punti negativi: "Ritardo in partenza: 1 ora. Attesa per sbarcare: 30 minuti."
Punti positivi: "Good food, friendly flight attendants"
Punti negativi: "Boarding process was torture. Lufthansa invited us to check-in early, but would not allow us to finish the check-in online process the day prior: seemed to be glitch in their computer system. We arrived at the airport early, but no one at Lufthansa could help us with seat assignments in order to seat our 12-yo daughter next to a partent. The airline did not open the gate area until 1+35 prior to the flight (advertised 2-hrs prior), and did not put anyone at the gate-desk until 1-hr prior to departure ...and they still could not help us. Boarding was disorganized; Lufthansa appeared to board by different groups, but there were no announcements as to which group(s) should board. Instead there was just a large crowd milling about, waiting to push their way to a gate agent. Very un-German."
Punti positivi: "Lufthansa is by far the best airline. All crew members were very friendly and attentive. Food was also great."
Punti positivi: "Tranquilita"
Punti negativi: "Nulla"
Punti negativi: "Prima di iniziare l'imbarco il personale cerca volontari a rimanere a terra causa over booking e davanti cominciano a scorrerti immagini stile United Airlines... Questo genere di pratica mette ansia e rovina il viaggio in qualche modo, sei stanco, al secondo scalo magari, è venerdì sera e non vedi l'ora di tornare a casa, e loro ti piazzano la minaccia dell'over booking!"
Punti positivi: "Pulizia, intrattenimento, aereo moderno e cibo"
Punti positivi: "Sedili spaziosi, snack gustoso, decollo e atterraggio in perfetto orario."
Punti positivi: "Cibo non male, sono stati serviti due pasti e uno snack - certo le porzioni erano davvero scarsine. Eccellente scelta di film, anche uscite recentissime, e personale disponibile. Volo in perfetto orario."
Punti negativi: "Incredibilmente, i sedili sono più vicini su questo aereo usato per un volo intercontinentale che su quelli per voli a breve raggio in Europa. Cercate di prendere un posto senza nessuno davanti a voi, o quando abbassano il sedile sarete schiacciati!"
Punti positivi: "I have a servere hearing problem and was concerned (since we were late leaving Zurich for my changeover in Frankfurt), that I would be late because I can't hear any loudspeaker systems (either on planes or in airports). I felt that I could get easily lost between flights and not have time to get to the Frankfurt/Denver flight. I told this to the person at the gate in Zurich, and he immediately arranged for someone to meet me in Frankfurt and take me there. I was met by Maika in Frankfurt and she was just excellent--personable and efficient and really helpful. I'm sorry I couldn't remember the name of the person at the gate in Zurich. He was also great. I wouldn't have done this if I had had more time, but this really made my day (and my flight!) ! Thank you!"
Punti positivi: "excellent flight crew, and entertainment options. My husband lost his boarding pass in between connections and staff was able to help him out and even was able to arrange that we sat next to each other."
Punti negativi: "Transferring flights it was difficult to make it to our flight on time. More snack options would be nice."
Punti negativi: "la prosecuzione del volo da Monaco a Trieste è stata un disastro. Volato fin sopra Trieste e poi ritornato a Monaco, asseritamente per nebbia, ma gli altri voli verso Trieste (es. Roma - Trieste) sono atterrati regolarmente. Penso che il pilota non fosse abilitato per atterraggio strumentale. Poi ripartiti solo il giorno dopo."
Punti positivi: "Veloci e puntuali"
Punti negativi: "Lo snack offerto e l'intrattenimento non all'altezza del Brand"
Punti positivi: "Gentili"
Punti negativi: "Lo snack offerto e l'intrattenimento non all'altezza del Brand. In più il volo è partito in ritardo"
Punti positivi: "They know what they're doing!!"
Punti negativi: "No complaints at all!"
Punti positivi: "On time, clean, helpful"
Punti negativi: "Not enough leg room"
Punti positivi: "Almost nothing was enjoyable about the overseas Lufthansa flights I took. This particular flight, however, did not make me sick like the initial Lufthansa flight to Europe. I also appreciated that the crew asked the passengers in front of me to put their seats up during meals."
Punti negativi: "The overseas Lufthansa flights have the least space of all the flights and trains I took throughout my trip, including other Lufthansa flights within Europe. The bathrooms were more cramped and fewer in number for an overbooked flight, boarding was disorganized and delayed, the passengers in front of me put their seats all the way back for most of the flight, and seriously, just a few more inches of space would make these long flights 104% better. I think everyone would be happier to fly on less awful planes, including the poor crew who has to deal with miserable passengers."
Punti positivi: "Quick flight, efficient boarding."
Punti negativi: "Seats weren't very comfortable, but it was a short flight. Our layover was too short and our passport verification process almost made us miss our flight."
Punti positivi: "Comfortable, price, staff, on time,food/drinks, entertainment..."
Punti negativi: "Traveled with elderly father...all great until Boston Logan Airport. Wheel chairs supposedly went to wring gate. 5 or 6 needed chairs. Waited min of 10-15 minutes standing!!! My father requested to use bathroom... Boston Lufthansa staff refused to let him step back in plane leaving him standing and very uncomfortable!!! Staff on plane and others applauded at how poorly handled this was. Then finally got chair.. At end of ramp saw a min of 4 chairs and 3 people doing nothing... Still had 4 or 5 people waiting for assistance. Our assistant did not speak English... Or minimal... I told him where we needed to go for scheduled bus he did not listen... Dropping my Dad a significant distance from where I told him... He refused to take him there. Other wheel chair person was dropped there.. So not out of range... But found out they were dropped at wrong stop too!!! However... I believed that most was Logan's fault... But the lack of compassion on Boston Lufthansa was very upsetting to all... But .. Still believe Lufthansa is a wonderful airline and I will in time try to forgive that agent."
Punti positivi: "the boarding went very smoothly. We arrived at our destination on time."
Punti negativi: "I felt quite thirsty and didn't get anything to drink on the short flight. Most of the flight I slept so I'm not sure if I just missed the serving of a drink. I almost was not able to fit our carry on luggage since it only fit in the center bins which were almost all full. There was no entertainment system."
Punti negativi: "AUSTRIA AIRLINES, (YOUR OTHER COMPANY), WENT THRU MY BAG IN O'HARE, FLIGHT 66 TO VIENNA. THEY TOOK OUT ALL OF MY HOUSE, AND CAR KEYS , AND MY REMOTE CONTROL FOR MY PICKUP, (ALL ON ONE RING), AND DID N O T PUT THEM BACK INTO MY BAG. I WILL N E V E R FLY AUSTRIA AIRLINES, OR LUFTHANSA AGAIN! I SENT AN EMAIL TO YOUR CUSTOMER RELATIONS DEPT...customer.services@lufthansa 3 times and they failed delivery."
Punti negativi: "Flight repeatedly delayed and then cancelled due to United technical issues. Was rebooked on another carrier, but United couldn't get our baggage back to us in time to make that flight thanks to the absolute circus that ensued at the gate. 9:55am flight turns into a night at the airport hotel with vouchers that would only allow us to eat from the horrible buffett (ordering off the hotel menu was not covered). Put on same flight the follow day. Wait for it.... Delayed again (no weather). Would never have booked a flight with United in the first place due to similar issues in the past , but got duped when I booked this Luftansa flight and found out after the fact that it was operated by United. Never again, again."
Punti positivi: "The staff was attentive and concerned when my husband became a little dehydrated on board. They brought him fruit and water and came back to check on him."
Punti negativi: "App is terrible. Messed up our selected seats. Airline did not offer to help change our seats or provide any other accommodation. My traveling companions are over 6 feet tall and were very uncomfortable."
Punti positivi: "Generally a smooth flight. My geographically knowledgeable friend pointing out towns, rivers, forests and places we visited in 2012 as we moved across Italy, the Swiss Alps and Germany. Delightful."
Punti negativi: "Nothing."
Punti positivi: "Seating was good and reasonably comfortable."
Punti negativi: "However the food was 99% sugar in the form of cookies and other over processed food. The entertainment was so disappointing with no back of the chair screen that if I could give it a 0 rating I would."
Punti positivi: "Thankfully the departure gate was directly on the other side of passport control in Frankfurt. The flight was perfect and smooth, although after boarding we had to sit on the runway for awhile, and left late. The crew were highly attentive, helpful, polite, and kept water and juice circulating between hot meals. I enjoyed the movies I was able to watch and my seat was comfortable. Excellent service in Economy Class!!"
Punti negativi: "At times I felt too cold, despite the blanket."
Punti negativi: "The crew was ignorant and I did not recieve a meal after asking numerous times."
Punti positivi: "Punctual departure, cabin crew were generally efficient and pleasant. The airshow (flight routing details) programme is one of the best I've experienced on any airline...."
Punti negativi: "Boarding was a 'free-for-all' with no filtering of Economy passengers by zone or seat row. Less effective than Emirates in this regard. The hot snack offered before arrival at Denver was served in the final 50 minutes of the 10 plus hour flight. This meant that the service and tray collection, including the cabin preparation for landing was very rushed."
Punti negativi: "I booked my tickets on Lufthansa, but was assigned to the united flight. There was no in-flight entrainment. We were supposed to use our mobile device to access in-flight entertainment via the United app. There were serious buffering issues and only a minute or two of movie would play at once. Also, there was no in-flight charging facility. For a 10.5 hour flight where passengers are expected to use their own personal devices for entrainment, they should at least provide charging facilities. The seats were super uncomfortable. Minimum cushion and recline. Although I requested vegetarian meal while booking the flight (way ahead of my trip) I was told that they were out of any vegetarian options."
Punti negativi: "Boarded late, then had us stand for 5 minutes before getting into the jetway."
Punti positivi: "Friendliest economy class service I've ever encountered."
Punti positivi: "Seat space was good for a short flight, inclusive of free snack and drink."
Punti negativi: "Too much overoverhead luggage."
Punti positivi: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Punti negativi: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."
Punti positivi: "Ho chiesto di essere spostata in quanto troppo vicina ai bambini e sono stata accontentata"
Punti negativi: "7 ore di ritardo, il cibo era veramente pessimo e in atterraggio l ala destra ha avuto un preoccupante flash accompagnato da rumore strano."
Punti negativi: "Fewer entertainment options than the delta flight. I got excited with that first flight."
Punti positivi: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"
Punti positivi: "In general, it was ok"
Punti negativi: "Yet again it was flight delay from KLM side."
Punti positivi: "Great food and movies."
Punti negativi: "Might have lost my bag. I was told not to claim my bag and that it would meet me at my final destination. That did not happen. I even paid extra because of the over weight. When they charge you 100 extra euro you expect your bag to make it to its final destination."
Punti positivi: "Service - Crew"
Punti negativi: "Nothing"
Punti positivi: "Nothing really"
Punti negativi: "The Amsterdam airport is super disorganized, with rude employees great at making excuses for their incompetence. The boarding crew really struggled to organized the boarding and wouldn't really care about people's status. We had to take a bus to the airplane, and even though both plane's entrances were open, they sent everybody to the front entrance. The comfort of the plane was horrendous, with seats over 20 years old and their business class was the same as the coach, but with no one sitting in the middle (can you get any lower than this?) The flight attendant woke me up to shove a food tray that I didn't want. We had to wait over 45 minutes after the plane landing to start seeing some luggage show up on the conveyor bell. The overall flight experience make southwest look like a luxury airline. This was my first and last time flying on KLM."
Punti positivi: "Friendly staff Food was great Constantly handing out water and drinks"
Punti positivi: "Direct flight! Excellent service, good way to start trip!"
Punti positivi: "The refurbishments of the 777 aircrafts has definately improved the experience. Passengers were given full liberty to the entertainment unit. The one thing that gives that niche to the flight experience are the crew - I must say I have had 8 flights in the past 6 weeks but the crew of this holland airlines have been great on all klm flights. Please keep up the good work - your attitude is everything!"
Punti positivi: "My seat..... No row in front of it. Crew were excellent. Friendly and professional Had a TVs show I've been wanting to see, Blackish, which we don't get in the Uk"
Punti negativi: "Choice of films. I've seen a lot of them and the rest were awful Why do flights always serve chocolate biscuits, chocolate ice cream, chocolate cake? Strawberries,carrots and humous, grapes, olives, would make a nice alternative for example. Hot food boring, tasteless"
Punti positivi: "Puntualità all'arrivo ad Amsterdam"
Punti negativi: "Ritardo all'imbarco, mancanza di un numero sufficiente di sedili per sedersi al gate a Fiumicino in attesa del volo"
Punti positivi: "The boarding was quick."
Punti negativi: "Food could be better."
Punti positivi: "Crew is very polite and professional. The uniform is beautiful and pleasant and freshly pressed!"
Punti negativi: "Economy comfort seats are very narrow and the shape of the back-support is horribly uncomfortable. The ergonomy concept is faulty in several ways: the plug for the headphone is in the inside of the armrest, the flimsy remote control is also hidden there and your thigh is covering it. The screen is horrible. Movie selection is very limited."
Punti positivi: "The crew was helpful and the airplane was very impressive although we travelled using Kenya airways"
Punti negativi: "In Paris we were not properly directed to where the flight was departing."
Punti positivi: "on time, luggage arrived."
Punti negativi: "uncomfortable. No actual food or entertainment."
Punti positivi: "nothing, was a terrible experience"
Punti negativi: "Plane had engine problems, half way turned around went back to ams. I missed my ride, cost me extra money"
Punti positivi: "The plane condition."
Punti negativi: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"
Punti negativi: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
Punti positivi: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Punti negativi: "Nothing"
Punti positivi: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Punti negativi: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"
Punti negativi: "It's KLM. What else do you need to know."
Punti positivi: "Services is good ."
Punti negativi: "Food can be better"
Punti negativi: "All of the less than good, obvious!"
Punti positivi: "Excellent crew, good food & movie selection."
Punti negativi: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Punti positivi: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Punti negativi: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Punti negativi: "Troppo ritardo"
Punti negativi: "Boarding was very slow."
Punti negativi: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
Punti negativi: "The plane was very hot"
Punti positivi: "The crew"
Punti negativi: "Seat comfort"
Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"
Punti positivi: "Nothing!"
Punti negativi: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Punti positivi: "The crew were really helpful with people who had tight connections because of the delayed flight"
Punti negativi: "I wish they had WiFi"
Punti positivi: "On time and friendly crew"
Punti negativi: "Boarding needs improvement"
Punti positivi: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Punti negativi: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Punti positivi: "They considered my reguest of vegiterian food."
Punti negativi: "I have no complaints."
Punti positivi: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Punti negativi: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
Punti negativi: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
Punti positivi: "Gaps between seats are very narrow."
Punti negativi: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Punti negativi: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
Punti positivi: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Punti positivi: "The flight was perfect! Great food,movies and I even got to sleep !"
Punti negativi: "All was well!"
Punti positivi: "Everything was clean and well organized."
Punti negativi: "The flight was delayed 1 1/2 hours."
Punti positivi: "N/a"
Punti negativi: "The flight didn't even exist because of a strike and neither kayak nor SAS informed us the flight was canceled, so we found out after we got to the airport."
Punti negativi: "The crew could ask people who does not have a rush connecting schedule to stay at seat and let those who has a rough schedule to get off first. UA did this, but SAS did not."
Punti negativi: "That I wasnt on the flight! Air traffic in Rome delayed us from leaving on time. Airline wouldnt comment until 15 minutes before landing if connecting flights would be held. They werent...we were 45 minutes late. Though my son and I were put up in a hotel it didnt compensate for our missed engagement in Chicago.1 full day gone!"
Punti negativi: "My wife requested a vegan menu as she has allergic to chicken and egg, and it was accepted a week before the flight. But a normal food was served to her, so we said to the crew to change the meal. She, the crew, said "we don't know the request, we don't have more vegan meal." She didn't apologize about that, additionally she requested to show a confirmation number with an arrogant attitude. Anyway we asked to bring a vegetarian meal, she brought it, and we asked her if it contains egg (sometimes seasoning contains egg). She said she would check and come back soon, but she never appeared. What a rude crew she was. What an unsophisticated system the flight company has. We were so disappointed."
Punti positivi: "Helpful staff."
Punti negativi: "Taking a bus from the airplane to Frankfurt Airport is less than ideal, but it worked fine."
Punti positivi: "Crew was very welcoming and nice"
Punti negativi: "Wish they would offer more free beverages than tea & coffee.What is free and what is not is unclear with so many options"
Punti positivi: "Everything was a dream. The flight crew was very nice. The aircraft was modern and clean. Flight came with entertainment(movies and such at no hidden or extra charge) they even hand out complimentary headphones which u keep. Blankets and pillows were provided. And the food was light and healthy and wasn't bad at all. Obviously it's not fun being trapped in a small place for 10+ hours but everything else was good."
Punti negativi: "Length of trip, however this will take some technological advances. Not much can be done to improve this yet."
Punti positivi: "Flight was pretty good, awesome food, kind crew. Only disappointment was that we at SAS go didnt got a hot towel like the other classes. At Singapour Airlines thats something offered free of charge to all passengers"
Punti negativi: "Newark to Oslo to Kristiansand. The "connecting" flight procedure was horrible. There was no way to forward the luggage, except pick it up, and then stand in long line, check in, etc etc., as if it were an entirely new flight. On phone they told me there would be expedited procedure. It was like taking an entirely new flight. All other countries have this worked out. What happened? I nearly missed my second flight."
Punti positivi: "Everything"
Punti positivi: "On time; service"
Punti negativi: "Only coffee was free - if I wanted water, I had to pay for it."
Punti negativi: "Boarding time not announced clearly enough"
Punti negativi: "the boarding was disorderly. Everyone rushed to board immediately."
Punti negativi: "non comprate un biglietto in business class 150 euro per un panino !!!"
Punti negativi: "The problem with the check in. Why can't we use the standard systems like all other SAS flights?"
Punti positivi: "Fuck Kayak for stealing my money and not allowing me to fly. I hope you lose all your business and force to shutdown."
Punti negativi: "Kayak are nothing but fraud. Pure fraud. Took my money and I didn’t get the chance to travel."
Punti positivi: "I was able to log on the my booking and select aisle seats for no additional cost (surprisingly). Made the short flight much more comfortable."
Punti positivi: "I liked the service and the food"
Punti negativi: "The lack of movie choices"
Punti positivi: "SAS is excellent in terms of comfort and professionalism and care from the crew."
Punti negativi: "None"
Punti negativi: "I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax."
Punti positivi: "stretto e sottile, ma su questi aerei si sa"
Punti negativi: "più spazio"
Punti positivi: "Crew was amazing. Seat was better then usual."
Punti negativi: "Don’t make us pay for our drinks."
Punti positivi: "Very professional crew"
Punti negativi: "One more pass at the end of flight to pick up more trash, to create less work for cleaning crew."
Punti negativi: "Third delayed flight in a row within the week. Seems to be considered acceptable business practice."
Punti positivi: "Food was good and entertainment system was full of plenty of options to help pass the time"
Punti negativi: "Seat got hard and so little leg room."
Punti positivi: "Ok"
Punti negativi: "Ok"
Punti positivi: "The airplane clean ,Food good etc."
Punti positivi: "SAS handles their business very professionally. Entertainment is great, purchasing seats with extra room is affordable. Reliable service."
Punti negativi: "Seats are extremely uncomfortable, especially for an 8+ hour flight."
Punti positivi: "tutto"
Punti positivi: "Efficient and on-time service."
Punti negativi: "Tiny seats that are inappropriate for international travel."
Punti positivi: "Nice staff, comfortable seats with good room, complimentary beverages with refills offered."
Punti negativi: "Late leaving, when boarding in CPH had to wait in extremely hot area once past the desk where our boarding passes were scanned and then the area where we had to queue just prior to boarding the plane was glass and therefore extremely hot. The worst issue was that there was one family with extremely loud children with the parents doing nothing. I saw a steward way up the plane looking down at them at one stage while serving another passenger but she did nothing. I like children but this was constant with the father actually encouraging the children to make more noise once he realised that other passengers were annoyed. There were plenty of other children on the plane who were behaving. Although SAS staff were aware of this they did nothing to ensure the comfort of the other passengers. One friend of mine stood for about 40 minutes at the back of the plane and another for about 20 minutes to get away from this constant noise as it was so loud and persistent. I had to listen to music to block it out.SAS staff should have intervened because this was very loud and as I have said constant i.e. every few seconds for most of the flight."
Punti negativi: "There was no food or entertainment offered."
Punti negativi: "Noen hadde spydd på bordet på sete 1A, flyttet til 2A"
Punti positivi: "Nice service"
Punti positivi: "All around everything was excellent. Will most likely always fly SAS between Riga and USA."
Punti positivi: "The crew on-board were polite and did a fairly decent job, with what they had to work with... It's a big long flight of 11+ hours, so tough to deal with so many people. An unexpected surprise was the nice selection of all types of movies to watch and kill time."
Punti negativi: "300+ People on a plane will "radiate" heat, so the temperature inside the cabin after 6 hours was so hot that I was perspiring profusely. I even requested it be adjusted, which it seemed to be for a few minutes but then right back up to 27°C... it is too long of a flight to be that uncomfortable with no adjustments considered. I asked other passengers if they too were "uncomfortable" ALL said yes. This would have solved also in my opinion the screaming small children that were also obviously "irritated" A cooler cabin would have induced a "sleep" environment, none of which I was able to get. Sadly, based on this alone, I will not fly SAS again, unless Business Coach class or 1st Class. I was surprised that an additional Coca-Cola was charged for when some beverages were complimentary... puzzling."
Punti positivi: "Everything about the flight was wonderful except baggage claim, in BOTH directions."
Punti negativi: "It could have been the perfect trip, but I am not sure why SAS baggage handling is so mediocre. In both the flights from EWR to OSLO and back, every aspect of the trip was super, except for the wait for baggage. In Oslo, I estimate having waited at least a half an hour at the carousel before the bags started showing up, and the same in Newark. We had long cleared Immigration, which normally is not a speedy process, and yet still had to wait at least 20 minutes for the FIRST bag to appear on the carousel. Most annoying, particularly after a relatively long flight, and especially for transfer passengers who needed to recheck their bags to continue to other destinations."
Punti positivi: "Crew was friendly and professsional. Breakfast was good , as well as the selection of movies."
Punti negativi: "Apparently SAS is not part of the TSA network, so I was unable to use my Global Entry membership to get TSA Pre-Check. Non-alcoholic beverage service was meager (one beverage only)."
Punti positivi: "The food."
Punti negativi: "The seat are so narrow"
Punti positivi: "Pleasant crew"
Punti negativi: "Boarding was shambolic and the 737 is not as nice as the new A320 in terms of comfort or amenity. Boarding was all over the place - and the gate agents clearly need extra people around for a full flight. One person for 170 ppl didn't feel right."
Punti positivi: "Food, crew, overall comfort, movies"
Punti negativi: "The plane was quite warm. We definitely could have used more water as well."
Punti negativi: "I had requested an aisle seat and on both flights to and from Stockholm and Chicago had to sit on the very last row in the middle seat between 2 people who seemed to exceed the "weight allowance" that seem so important now when you flight unless you spend a lot a money on the ticket and it then becomes irrelevant !!"
Punti positivi: "price, water, easy boarding, in time"
Punti negativi: "noise, no snacks"
Punti negativi: "Unable to select seat/baggage until 22 hours before flight because not booked through SAS. Thought bagged was checked in online and had to pay More than the cost of the flight. Flight was delayed due to mechanical problem. Cabin very warm throughout flight."
Punti positivi: "nothing."
Punti negativi: "I hated flying on easyjet, there was NOTHING easy about it. hidden fees, horrible service, and flight delays. I am never flying with them again"
Punti positivi: "The flight crews were great. The entertainment on the long flight was good. The food was abundant."
Punti negativi: "While in Stockholm we had a flight delay and multiple gate changes. The lack of communication was frustrating. The food was too spicy for my taste as well as my 2 yr olds. No options were offered on the menu."
Punti positivi: "The flight crew was courteous and professional. The seats were comfortable."
Punti negativi: "The flight came in a little late. However, the plane was nice."
Punti negativi: "I order through Kayak, which took me to priceline...Got my ticket and thought everything was fine...Until I got to the airport, apparently I got a SAS lite ticket and they charged me to check 3 bags 210 Euros...Unreal. I think its pricelines fault because they did not even offer bagage as an option..."
Punti positivi: "Waited for us when flight showed up late"
Punti negativi: "Cramped cabin"
Le compagnie aeree con voli per Pueblo hanno messo in atto misure di sicurezza aggiuntive e adeguato le loro politiche per soddisfare meglio le esigenze dei viaggiatori. Le politiche variano in base alla compagnia aerea.
Pulizia quotidiana, installazione di filtri HEPA a bordo dei voli che arrivano per Pueblo
Mascherine obbligatorie a bordo, mascherine fornite sui voli che arrivano per Pueblo
Organizzazione dei posti in base al distanziamento sociale
Posto centrale non disponibile per la prenotazione dei voli che arrivano per Pueblo
Test per anticorpi, test per sintomi per i voli che arrivano per Pueblo
Nessuna tariffa aggiuntiva per il cambio volo. Cerca voli flessibili che arrivano per Pueblo