Trova voli economici per il Nicaragua

Punti positivi: "Comfortable plane"
Punti negativi: "At the airport, the sign at the counter never said Managua flight so I almost missed it since I didn't understand the espanol message."

Punti positivi: "Good food"
Punti negativi: "Ground staff need tourist training"

Punti positivi: "nothing"
Punti negativi: "everything"

Punti positivi: "Good entertainment"
Punti negativi: "No delays, better communication, more comfortable seats that recline"

Punti positivi: "No, the crew was not friendly, a little bit rude"
Punti negativi: "Food its too bad and the crew are so rude, no friendly, needs some training about service and being nice"

Punti negativi: "Communication with flight attendants."

Punti positivi: "Great service and comfort"

Punti positivi: "Crew was great and the flight was nice other than the one issue."
Punti negativi: "Lady told me my bag was too big and tried to force me to check it. I’ve flown all over the world with this bag and never had a problem. Also when I walked down to the plane, I just walked right in and the bag fit perfectly and nobody said anything. She needs help with how she handles these things."

Punti positivi: "Overall, Aeromexico staff in the airport were kind and friendly. Flight crew members were friendly, attentive and presentable. I appreciate the fact that Aeromexico still provides food and refreshments."
Punti negativi: "Flight was delayed by approximately 30 to 40 minutes. However, I appreciate that staff kept us informed and updated on flight status. Since I hadn't reserved a seat, I got seated near the emergency exit. On a positive note, it's more spacious hence more leg room. However, you're not allowed to keep any items with you in case of an emergency during take off and landing. It seems that there was some type of entertainment on the TV screens but noticed they were on for less than 40 minutes and then they went blank for the remainder of the flight . I'm not sure if other passengers were offered headphones but I was not."

Punti negativi: "My flight was delayed. Because they assumed we would miss our connection, only sent our checked bags to Mexico City rather than SJO. If our bags had been transferred instead of us waiting we couldn’t made the connection. They had us on a flight 9 hrs later than planned, arriving at 1am after our car rental would be closed without plans to stay in the city. We had to argue, beg, plead to go to Panama first and the to SJO so that we would arrive at 7. During the flight my friends entertainment screen was broken. He had to repeatedly ring for the flight attendents, only to be ignored every time before they finally moved him to a different seat. Overall terrible experience. None of the people we dealt with were the least bit caring or human about the situation."

Punti negativi: "40 minutes late, no entertainment on board, poor menú."

Punti positivi: "The service and attention to the customer"
Punti negativi: "N/A"

Punti positivi: "I liked the little sandwich and coffee. It’s nice to get food on such a short flight."
Punti negativi: "Hardly any leg room. If the person in front of you reclines their seat, it feels like they are sitting in your lap. No entertainment."

Punti positivi: "Loved staff and food!!"

Punti positivi: "It went smooth and was very comfortable."

Punti negativi: "No Wi-Fi"

Punti positivi: "Even with the flight almost full the crew managed to accommodated us together, excellent team work"
Punti negativi: "Booked 6 days prior the flight and the put my wife and I in separate seats between strangers"

Punti negativi: "After being in the airport for over four hours waiting for the flight to depart, I was not allowed to board the plane because the airline had somehow given my seat to another passenger, even though I was sitting right in front of them. I have never experienced such a ridiculous situation. What is worse, the airline was completely obsolete in helping me resolve the issue."

Punti negativi: "Super hot humid no air conditioner at the airport elevator didn’t work and I’m handicapped so I had to pain he walked on the stairs"

Punti positivi: "Vuelo acorde con el horario establecido"
Punti negativi: "Regular atención del personal en el aeropuerto"

Punti positivi: "Tons of food during the flight, you can still get alcoholic beverages without extra charges, very on time. Flight from here to Mexico was perfect. Now, on my way back, there was a 5 hour delay. The treatment was much better than other airlines, but it would have been better to let us know that we could track the plane from GDL. Now my only complaint regarding the small airplane from MTY to NYC is that the entertainment is provided via a mobile device, yet there's no ports for charging it, and there's no way a device will last that long, which made the whole excercise totally useless."

Punti positivi: "Excellent service, plus no extra cost for the carry-on."
Punti negativi: "It took almost an hour to get off the plane at our arrival."

Punti negativi: "The behavior of the front desk employee who provided us the ticket."

Punti negativi: "The flight attendent gave my seat away and placed me in a seat where the tv was broke. The. Later I was ignored when I tried to ask for water."

Punti positivi: "Boarding went smoothly."
Punti negativi: "Aeromexico was unable to provide the boarding pass for our second flight on the itinerary (operated by Delta) when we checked in in Mexico City (our checked bags were tagged all the way to Minneapolis though). They informed us that we would need to go to the Delta ticket counter when we arrived in Cancun (with a short layover). This is an unacceptable level of service."

Punti positivi: "Comfort of Boeing Dreamliner and variety of entertainment"
Punti negativi: "My first flight leg was changed to a later time without a change to my second leg. Upon calling AeroMéxico twice I was told my second leg would have to be rebooked at the airport. A couple hours later I was notified that my second flight was rebooked for THREE DAYS LATER! I immediately called AeroMéxico and ensured they booked me on my second leg that same day. Even after a flight change on the first leg, boarding out of Tijuana was delayed by at least 45 minutes due to lack of flight crew."

Punti positivi: "The people :) warm kind and helpful flight was delayed though and we had to stay in the plain for almost 2 hrs before we took off .................."

Punti positivi: "Nothing."
Punti negativi: "I did not like the gate attendants poor customer service and discrimination . Yelling at the customer. Then the flight attendants seemed mad and also gave poor customer service . Would not recommend this company. Flights were always delayed. Horrible experience."

Punti positivi: "The seats were nice"
Punti negativi: "My only food option was ham sandwich and I do not eat ham"

Punti positivi: "In this day and age when Airlines are making you pay for every little thing; we were pleasantly surprised by the wonderful service and attention to the customer Aeromexico still gives to each customer."
Punti negativi: "Nothing - we loved our whole experience."

Punti positivi: "Flight on time."
Punti negativi: "Accommodating clients on sittings other than their original place. In case of an accident, name identification would be wrong."

Punti positivi: "I liked the meal and courteous attendants, however getting served at 3am was a little strange."
Punti negativi: "We waited on the tarmac for 90 minutes waiting for 20 passengers from another flight. That's too long... we missed our bus in Chicago because of it. My seat was also broken and wouldn't lean back, making for a long, sleepless night."

Punti positivi: "The staff handling the boarding were very unorganized. There was a person barely walking and they didn't provide a wheel chair. I asked on her behalf and the answer was "she had to request it previous to her boarding". They only took her to the boarding area and she walked a long way."
Punti negativi: "The rudeness and unorganized staff helping with the boarding"

Punti positivi: "Again, great service."
Punti negativi: "I was not able to connect to the WiFi."

Punti negativi: "Our flight leaving cancun connecting to mexico city on our return to LAX had a time change that no one contacted us about. Our flight was scheduled to leave at 5:36pm, yet when we got to the airport we were told that the flight is actually at 4:25 and that we might not get on the flight. The gate agent was very rude to us when we were upset and asking questions about why our flight time changed and why we weren't told."

Punti positivi: "The attention was amazing, way better than expected."

Punti negativi: "Late and no communication"

Punti positivi: "Bought two tickets weeks in advance but for some reason was put on Standby, was almost not allowed on my flight. Caused a high degree of stress."
Punti negativi: "Staff gave no explanation as to why I was put on Standby even with Elite Plus status. When I called the airline they said I shouldn't be on Standby."

Punti positivi: "The Flight was on Time , good crew , good Food"

Punti positivi: "I definitely like how the boarding procedures take place with AeroMexico. You enter the aircraft from the front and back which makes the procedure run faster and a bit smoother. The aircraft is comfortable but the seat appear to be old. The food is actually better than I first thought it would be. I been to Japan and Hong Kong and the food on AeroMexico tastes better. The availability of videos are limited in comparison to Deltas and American International media library."
Punti negativi: "The aircraft needs to be cleaner. The USB charger on two of the seats were not functioning. The video monitor for my seat did not function even after the flight attendant supposedly reset the monitor."

Punti positivi: "very helpful flight attendant crew"

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti negativi: "Luggage took a really long time to come out."

Punti positivi: "Flight attendants were not friendly or welcoming. Some were extremely short and I could easily tell they just did not want to be there. Food was terrible. aircraft did not offer wifi. Announcements were not clear. Announcements for boarding and all other changes were made in Spanish and rarely in English. If announcements were made in English it was made by recording device which were not clear. Will not be choosing Aeromexico again!!"
Punti negativi: "Overall experience terrible."

Punti positivi: "Everything"
Punti negativi: "No Champagne"

Punti positivi: "Check in agent was very very helpful!"
Punti negativi: "There was Nothing to to dislike"

Punti positivi: "Movies but was unable to watch due to how rough the flight was made me feel sick"
Punti negativi: "The pilot was going extremely fast to the point were we arrived 25min ahead of time to Chicago landed extremely rough I travel often and this had never been an issue with Aeromexico I usually love everyone from check in to boarding through landing they are all very polite and professional but this time the it was the most roughest flight it was extremely rough plane made me sick and their was no storms or winds"

Punti positivi: "Food was good"

Punti positivi: "Everyone was helpful and polite. Flight went smoothly, boarding and food service was great. The complimentary beer and tequila was a much appreciated gesture. I will be visiting my family in Mexico more often and we plan to continue using AeroMexico in the future."
Punti negativi: "This is a tough one. If I had to pick, I'd say the leg room was tight."

"Given Covid protocols, it is still baffling to me how these planes can be so overcrowded. But the flight in general was okay."

Punti negativi: "There was no entertainment in first class for a cross country flight"

Punti positivi: "Crew was great & flight was quiet."
Punti negativi: "Nothing"

Punti negativi: "The seats were tiny! I'm a big woman, but not a huge one and I struggled to get my belt on. Considering how nice their seats are, this is one of the smallest seats I've ever sat in!"

Punti negativi: "If delay to much pls let customer out of plane"

Punti positivi: "Everything"
Punti negativi: "Yes"

Punti positivi: "Nothing"
Punti negativi: "Plane left an hour late - due to not enough water! American always has some excuse. On an overnight flight where people like to sleep, the pilot shouldn't be making an announcement one and 1/2 hours before landing, waking everyone up! Movie selection is very old."

Punti positivi: "Got me to my destination"
Punti negativi: "Attendants were less than welcoming with NO sense of humor. I found an empty whiskey container in the area under the seat in front of me. When I jokingly said that I found it empty and could she refill it for me, the attendant went off on me, telling me that she was too busy and couldn’t take it"

Punti negativi: "Delays. Stuck in airplane waiting for over an hour after already having a 30 min delay to board."

Punti positivi: "The entertainment options"
Punti negativi: "The crew barrels down the isle with the cart on am already cramped plane. LAX construction consistently causes ridiculous waits on the tarmac after landing. The deplaning process was super slow."

Punti positivi: "Crew was kind and attentive"
Punti negativi: "Flight delayed 3 hours and sat on tarmac in nyc for 45 minutes"

Punti negativi: "More beverages"

Punti positivi: "Wish the crew cleaned the toilet room and replenished toilet paper"

Punti positivi: "Very convenient"
Punti negativi: "The check in process was like a goat rodeo. Very very very slow."

Punti positivi: "Yes"

Punti negativi: "Flight was canceled"

Punti positivi: "Awesome Customer Service"
Punti negativi: "Nothing"

Punti positivi: "Not much"
Punti negativi: "Seats that worked"

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "the movie selection was quite nice"
Punti negativi: "I have to run to get my connection flight"

Punti positivi: "Nice plane and entertainment"
Punti negativi: "Booked flight through British air for a reason. Didn’t anticipate American Airlines being used for our flights. The Flight was also delayed but it was never explained why despite dozens of questions from passengers. This caused a missed connection flight and forced us to stay overnight in Chicago with nothing but a $12 food voucher. When we tried t ask what other options were, American Airlines personal offered no sympathy and said the best we would get is the food vouchers and we should be grateful. No other travel reimbursement or vouchers were offered other than a replacement flight. Overall it was a huge inconvenience and caused numerous other expenditures for us."

Punti positivi: "by airlines"
Punti negativi: "flying next day trough LAX"

Punti positivi: "Crew"
Punti negativi: "Having to check our carry ons. We noticed another passenger had placed two carry ons in the overhead. If others are doing that, it forces others to check their carryons."

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti negativi: "The vegetarian meal is always vegan, I miss the dairy :("

Punti positivi: "overall service was good as expected."
Punti negativi: "overalll service was as expected."

Punti positivi: "An elderly lady sitting next to me with a broken arm.....was approached by the flight attendant and the flight attendant was so considerate that she took the lady to the empty seat in first class!!! I noticed this kind gesture and noted it to the flight attendant. She told me sometimes folks get upset asking why they did not get the upgrade! It amazes me....I always think if that were my mother how would I want to be treated!!! CUDOS to this Flight attendant....Thank you AA for making this gesture and God Bless you all!"
Punti negativi: "Surprise....American Airlines no longer food nor one bag free! Well if you can stomach the not even a snack nor one bag...then Fly AA so not so bad after all. But Gate agents, baggage handlers, pilots and flight attendants take away any negatives whatsoever! Great work AA."

Punti negativi: "The flight crew was not helpful or friendly. It felt like the customers were an inconvenience for them."

Punti positivi: "When i got off the plane"
Punti negativi: "Food was worse than prison food. It was a full flight and my entertainment screen did not work for half the flight from phl to man. Several times i was told its bein reset over the hours. Every other screen seemed to be working. I paid $1600 for this flight as it was booked a week beforhand as my mother got really sick and needed to be here. Honestly, never again. Over priced,horrible food and no workin tv. Expect more for the price. Will be my last time using them after years of doin so"

Punti positivi: "the flight was AVIANCA , not American Airlines"

Punti positivi: "Its been awhile since i have flown AA and it didnt dissapoint. The cabin was clean and comfortable seat and food was great along with options of entertainment."
Punti negativi: "I really enjoyed the flight"

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti positivi: "Trip non stop"
Punti negativi: "AA has moved seats closer. Had difficulty putting a carry on bag under the seat. Seatbelts short."

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti positivi: "nothing"
Punti negativi: "narrow seats no leg room"

Punti positivi: "Super smooth flight that arrived on time. Nice crew."

Punti positivi: "Nothing"
Punti negativi: "When I purchased my tickets, American decided it would be reasonable to separate my husband, our 1 year old daughter, and myself which I was notified of only when I asked the customer service agent over the phone prior to our flight. She explained that she was unable to do anything about it. I then called American during my trip and spoke with another agent who said it was out of her hands as well and to take it up with an agent at the desk at the airport. When I checked in online, I was able to change our seats myself which was nothing that either agent even suggested. The lack of ability of these agents on the phone to help two parents traveling internationally with a toddler was unbelievable. American has terrible customer service."

Punti positivi: "Boarding as quick and efficient. Staff were friendly and courteous"
Punti negativi: "Nothing bad to comment on as the trip was a smooth trip"

Punti positivi: "That the staff at American Aiirlunes were helpful in getting me to my destination."
Punti negativi: "Flight was delayed and then canceled!!!!! I missed my connecting flight in Miami."

Punti negativi: "Aereo vecchio"

Punti positivi: "The Check In Agents were so kind and helpful especially when they found out we were having a rough time with a family situation.....So blessed to have those two ladies working for such a magnificent airlines"
Punti negativi: "you have become like the rest of the wolf pack......charges on everything! Try become like Pan Am of days of old!"

Punti negativi: "It was not obvious that I was flying American arlines out of Boston. I was very confy"

Punti negativi: "We were inside a plane for almost 3 hours due to unavable pilot. They got us out and then back in again, all in all we wasted six hours until the flight was cancelled."

Punti negativi: "Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead."

Punti negativi: "The 3 hours delay and your workers giving the same speech " the plane is on its way" and then to make thing worst your Airlines looses my bag"

"Il personale di bordo molto ad accusare e puntare il dito esauriti al massimo. Personale da cambiare totalmente"

"Flight was good food mediocre seats mediocre for coach extra."

"Was surprised at legroom. Last time I flew my knees were on my chin"

Punti negativi: "Offer a free beverage would have been nice"

Punti positivi: "Crew was nice"
Punti negativi: "Very little room amongst the seats. Tiny armrests and little room to move in your seat without disturbing the neighbor. No entertainment"

Punti positivi: "The flight was on time"
Punti negativi: "Counter, and check in, long lines, a lot of people, time spend, and also if the flight didn’t have food you must communicate it."

Punti positivi: "A quick, quiet and relaxing flight - no stress at all. The flight was uneventful. My carry on bag had to be stored in the bottom of the aircraft as the overhead lockers in the aircraft are small. As such - just before you board the aircraft, you place your carryon bag at the bottom of the steps and then when you get off at your destination, you collect your carry on bag at the bottom of the steps - no time wasted and worked easily."
Punti negativi: "The English announcements were a little hard to hear/understand as the flight attendant read it so fast - but then again - it was a short flight - so every second counts :-)"

Punti positivi: "Flight attendants were lovely."
Punti negativi: "Seats recline too far so there was NO space. Flight left an hour late for unknown reason. Double charged for bags on return flight. Lost my carry on after forcing me to check it (still awaiting its return). Charged me to fix an error they made on original booking. I'll never fly with Iberia ever again."

Punti positivi: "Crew was good from Rime to Madrid, however my connection from Madrid to JFK, service was not good, i felt ignore when asking for water"
Punti negativi: "Took to long to service, and customer service was lacking"

Punti positivi: "The entertainment was good"
Punti negativi: "The space in the seats are very small for such a long trip"

Punti positivi: "Imbarco veloce"
Punti negativi: "Sembrava una barca da quanto si muoveva"

Punti negativi: "Flight was an hour late."

Punti negativi: "Crew politeness"

Punti positivi: "NOTHING. VIAGGIO CON AEREO SCOMODISSIMO. CIBO PESSIMO. PERSONALE PRONTO PER UNA BELLA SIESTA, E POCO AFFERRATO SUI COLLEGAMENTI... CHE DIRE? PER UN INTERNAZIONALE MAI PIU."
Punti negativi: "IBERIA CANNOT MAKE HUNDREDS OF PEOPLE FLY, WITH A FLIGHT TO SHORT RANGE VEHICLE! I HAVE NEVER FLYED SO SUCK IN MY LIFE"

Punti positivi: "Crew was great and seat was comfortable"
Punti negativi: "Very poor signage to show where boarding groups 1, 2. 3 , & 4 were supposed to queue. Gate attendant nasty."

Punti positivi: "crew and flight excellent"
Punti negativi: "too close the seats"

Punti negativi: "It was frustrating to have to pay to check only one bag for a long international flight. Fortunately, I had two seats to myself, so it made it easier to be comfortable during the long flight. Food was mediocre, but good enough. Would have preferred more vegetables or fruit than sweets."

Punti positivi: "Timing, easy boarding."
Punti negativi: "Nothing"

Punti negativi: "Phone chargers did not function"

Punti positivi: "Personale disponibile e servizio di intrattenimento ottimo"
Punti negativi: "Ritardo di 2 ore senza alcun avvertimento, nessuna spiegazione neanche dal personale presente in aeroporto, nessun "rimborso" o piccolo extra per rifarsi dell'inconveniente."

Punti positivi: "Personale assente . Cibo mediocre"
Punti negativi: "Più attenzione ai paseggeri"

Punti positivi: "Ordine imbarco e pulizia"
Punti negativi: "Solo snack a pagamento e sedile non reclinabile"

Punti positivi: "On time and pleasant service ."
Punti negativi: "The problem was outbound from Porto to Rome. Iberia lost 2 out of 3 bags and one took 24 hours to reach our Rome hotel and one took 48 hours to reach our Rome hotel."

Punti positivi: "Iberia offered the worst ever flight of my life"
Punti negativi: "I was charged $55.00 to book early and choose seats. I agreed because I wanted to be sure to sit with my husband and have a view. Iberia changed my seats without my knowledge, and denied charging me extra. I have papers to prove my claim and will dispute the charges with my credit card company. Directions to our connecting flight in the airport by Iberia staff was confusing and they were extremely rude. We asked 3 different times! We were in danger of missing our connecting flight. Iberia is the worst airlines I have ever experienced, and I will never purchase a flight on Iberia again! Lesson learned!"

Punti positivi: "The crew on board seemed efficient and friendl for this short 2.5 hour flight."
Punti negativi: "No food, no drink, no entertainment were included with this fare. Thankfully we were so exhausted from the long haul flight immediate preceding this flight that we did not care. I'm not sure why but the gate staff was trying to get everyone to check their smaller bags including our backpacks. My husband gave in but I did not since not having them would be disaster during this trip. His backpack and many bags from other customers came about 15 minutes after the rest of the luggage so we were a little panicked. Thankfully all turned out fine."

Punti positivi: "Never again Vueling"

Punti positivi: "Service was great"
Punti negativi: "n/a"

Punti negativi: "We had a terrible experience with iberia airlines,working with british airways.We almost missed our fl8ght as they cannot find info about e tickets in the computer(otherwise i had tge print out of our tickets). Truly it was a night mare for our family. But we are really glad that we were able to board in the nick of time and finally home ."

Punti positivi: "Volo comodo, ho viaggiato lontano dai motori per la prima volta"
Punti negativi: "Mi hanno obbligato a mettere il cellophane allo zaino per evitare che si perdesse il contenuto, il tutto a mie spese. Guarda caso gli operatori del cellophane erano davanti al check-in Iberia, sono forse in accordo?"

Punti positivi: "Iberia was a pleasant surprise!!! Excellent airline"

Punti negativi: "Un po’ tutto"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti positivi: "EVERYTHING AS PROMISED . ALL WENT THROUGH IN A SMOOTH AND TIMELY WAY"
Punti negativi: "TRAVELING IN COACH ON A LONG HAUL FLIGHT IS A NECESSARY EVIL"

Punti positivi: "La comida en el vuelo está bien y las sobrecargos muy amables."
Punti negativi: "Los asientos muy incómodos para un vuelo tan largo"

Punti negativi: "Compagnia di bandiera con servizi low cost, sito web che funziona malissimo. Mai più per tratte lunghe"

Punti negativi: "Compagnia di bandiera con servizi low cost al limite dell'accettabile"

Punti negativi: "At the airport in Rome, I wasn't able to take on my carry on bag, when it was within limits. I was upset because many had the same size and had it with them. I was concerned with valuables inside, but thankfully all arrived OK."

Punti positivi: "The crew were friendly."
Punti negativi: "The delay"

Punti positivi: "Too long to check in not enough counter open , I was at the airport at 0500 for 0745 flight almost missed my flight when you don’t have the choice to do it online. Nothing is offered on the flight not even water spacialy after running around to find the gate, not on time made international connections difficult"

Punti negativi: "Il volo madrid barcellona ha avuto 2 ore di ritardo e questo ha comportato la perdita della coincidenza barcellona pisa. Malgrado abbia acquistato un biglietto con iberia, la compagnia si è rifiutata di prendere in considerazione la possibilità di spostarmi su altro volo madrid barcellona perchè il volo era operato da vueli ng"

Punti positivi: "Entertainment selection was good."
Punti negativi: "Flight was significantly delayed. During this time, there was no air conditioning and it was extremely warm in the plane. Crew provided no guidance on connections at any point during flight."

Punti positivi: "The arrival was almost on time (20 min late ONLY)"
Punti negativi: "Check-in machines in Barcelona Airport did not work (since the Vueling shares the code with Iberia, but they did not share the booking codes!). The result is 40 min queue while only one "manual" registration desk opened. The person behind the desk seemed to be very stressed, no shadow of any kindness - it's understandable: the managers had left her alone with a lot of people unable to use their "cool" innovation (registration through machines). If one adds here the unacceptable burden with boarding (30 mins of waiting time before the bus arrived and all that on the stairs of the "sleeve") the flight started fairly "well". The seat assigned was in the last raw (seems for any other type of seat one has to pay like 13 euro more) and with my 2m of height I felt at "maximum of comfort". Thank you, Vueling, for that exceptional "lowcost safari" experience, will try to avoid you in the future."

Punti positivi: "goed attention in Iberia A320 600 and very wide"

Punti negativi: "The line at the checking counter in Rome was moving very slowly. The person at the counter was a nice person, though. I think they need more people there."

Punti negativi: "Wasn't informed about this being an American airlines flight. No prior information given. Restroom in the plane was dirty and smelly. Did not give me a landing card even when told that I don't have a UK passport."

Punti positivi: "The seat was comfortable."
Punti negativi: "All snacks and beverages appeared to be at cost. No in-flight entertainment. My traveling companion's luggage was never delivered to our destination and really made for a less enjoyable trip (since she had to purchase everything anew, as well as having to repeatedly contact the airline to check on the bag - receiving multiple inaccurate stories as to what happened). It makes me far less likely to fly or recommend this airline again. Luggage tracking should be a very simple process."

Punti positivi: "very comfortable had my own TV screen with free Wi-Fi loved it"
Punti negativi: "I had my own TV screen with free Wi-Fi loved itI thought the food going was better then on the return trip to New York I was in row 57 and most of the food had run out by the time they got to Wes the one meal I had which was a burger was all dried out again going to Madrid had better food"

Punti positivi: "Crew were really nice and polite"
Punti negativi: "No entertainment, I can't believe how close the seats are to each other. I'm not a very tall person and my knees were hitting the front seat constantly (and the kness of the passenger seating behind me of course)"

Punti positivi: "Not enough vegetarian meals."

Punti negativi: "90 minute delay almost caused missed connection"

Punti positivi: "Seat was comfortable. Crew was helpful. Flight was on time."

Punti negativi: "Check-in process took nearly two hours because of other flight cancellations. Very chaotic process. Seat on plane was not very comfortable and arm rest was broken. However, flight went smoothly with an early arrival. Very good flight attendants and good food."

Punti positivi: "for economy on an American carrier it was fine."
Punti negativi: "American carriers just aren't as good at international as non-american carriers. Seats/food/entertainment/overall experience just not as good. Pick an international carrier when you can"

Punti negativi: "Il personale dovrebbe imparare a parlere meglio l'inglese e soprattutto a dare indicazioni corrette!!"

Punti negativi: "Da milano a new york ho pagato il bagaglio da stiva 52,00€ arrivata a New York per Nashville ho dovuto pagare altri 65$ Per la mia borsa altrimenti non mi facevano imbarcare ASSURDO!!! Al ritorno da Nashville a New york ho pagato 30$ per il bagaglio da stiva e altri 60$ per ill volo per Milano."

Punti negativi: "Il personale agli imbarchi dovrebbe essere più gentile e cortese!!"

Punti positivi: "Volo breve ma piacevole Buono lo spazio per le gambe Gradevole lo staff a Bordo !"
Punti negativi: "Niente da segnalare"

Punti negativi: "Nessun pasto su un volo di 6 Ore??? Il cibo era a pagamento! Niente cuscini (ci hanno detto all’inizio dell’imbarco non abbiamo cuscini usate i vostri capotti come cuscini. Non importa che non ci siano cuscini ma e ridicolo di fare l’annuncio chiedendo di usare i propri capoti come cuscini Cuffie a pagamento ! Sul serio?"

Punti positivi: "Pulizia aereo"
Punti negativi: "Trolley a bordo senza poterlo collocare sopra la cappelliera corrispondente al posto assegnato"

Punti positivi: "Good customer Service"
Punti negativi: "N/A"

Punti positivi: "The crew on the flight were very friendly, very attentive and always smiling. They took great care of the passengers and in particular a woman with a crying baby. It didn't bother me at all, but I know the parents were concerned and the flight attendants were so kind and helpful. The food was truly fantastic, and served hot and with a smile. They repeatedly asked us about water, as the cabin was dry. I would give the crew an A+!"
Punti negativi: "My husband and I have not flown for several years and have always enjoyed past flights. However, it seems as if the seats have much less leg room than years ago. I am only 5 foot 4 inches, and was very uncomfortable. My husband is 6 feet tall and he was miserable. Sleeping on this 9 hour flight would have been helpful, but due to the cramped seating, it was pretty much impossible. The little pillow and blanket did help with some back support, but I guess making more money per flight is more important than comfort."

Punti positivi: "Crew attitude and service excellent"

Punti positivi: "The flight was very smooth. Didn't get hungry, because they provided snacks, beverages, and a decent lunch/dinner. Liked that pillows and a blanket were provided. Liked the free entertainment with some good movie and TV choices to help pass the time."
Punti negativi: "Hated the tight seating, very narrow, so uncomfortable; Couldn't sleep and I WAS FREEZING. Ended up with a terrible cold and sore throat. Angry that I had to pay $100 each way for my second checked bag. Terrible policy. Probably won't fly anymore, if I can help it!"

Punti positivi: "Nice seats"
Punti negativi: "No headphones available. No menu selection available."

Punti positivi: "Smooth flight. On time"

Punti positivi: "The new Polaris business cabin is awesome"

Punti positivi: "The new Polaris business cabin on 777-200 is awesome"

Punti positivi: "Economy plus seats were comfortable and definitely worth it. In-flight service was very good."
Punti negativi: "Multiple delays mean we deplaned nearly 3 hours late in Chicago. The plane was late inbound, had a minor mechanical issue, and on top of that we were at a remote gate so they had to bus everyone to plane. After all that, we sat on the tarmac even longer because of “traffic”. Our takeoff clearance had expired and we were behind a bunch of planes. After landing in Chicago, we waited an additional 30 minutes because our gate was occupied."

Punti negativi: "il bagaglio è stato consegnato con un giorno di ritardo, nonostante abbia superato i controlli della dogana correttamente (l'ho riposizionato personalmente sul secondo rullo)"

Punti negativi: "We almost miss our flight cos the line was so long in the custom check out n the airport crews kept directing us in the wrong lines. It was very unorganised."

Punti positivi: "Entertainment in aereo"
Punti negativi: "Pasta scadente. Aggiungere pizza alla offerta di cibo. Facilmente refrigerabile e impossibile che sia cattiva. Facile da mangiare."

Punti positivi: "PERSONALE OTTIMO, IL MIGLIORE MAI AVUTO"

Punti positivi: "Il Posto Al mio fianco era libero"
Punti negativi: "Divertimento a pagamento"

Punti positivi: "Flight was on time"

Punti positivi: "I has two seats cose ro me empty!"
Punti negativi: "The video entertainment was not free."

Punti positivi: "Safe landing. Open seats."
Punti negativi: "Late take off. No one to take my bag by the plane so it stayed on the ground and then they had to come in the plane to decide if each carry on stowed under was safe."

Punti negativi: "the costumer service at the Newark Airport, was bad."

Punti positivi: "sistema di intrattenimento buono"
Punti negativi: "il volo San Francisco Toronto è partito in ritardo e durante tutto il volo il personale non è stato in grado di darci alcuna informazione riguardo alla connection per Milano (medesima compagnia.....). Tutti quelli che avevano coincidenze strette sull'aereo per ogni parte del mondo erano allibiti da questa mancanza di informazioni, Una volta arrivati a Toronto il personale di terra non sapeva nulla e siamo dovuti correre fino al gate seguendo le indicazioni dei monitor che davano lo stato del volo come "Boarding". Arrivati trafelati al gate abbiamo scoperto che il volo era partito mezz'ora prima e si erano dimenticati di aggiornare lo stato del volo sui monitor......................... Dopo un'ora di attesa al banco dell'assistenza ci hanno mandati in hotel e dato il biglietto per il volo del giorno successivo. Parte dei pasti li abbiamo pagati di tasca nostra visti i pochi dollari di buono per mangiare (7$ per la colazione, 10$ per pranzo e 15$ per la cena, spendibili esclusivamente all'Holiday Inn dove la sola colazione a buffet costava 17$ + tasse..."

Punti negativi: "volo in ritardissimo e cibo a pagamento"

Punti positivi: "Crew were professional."
Punti negativi: "Pay for food, tv, internet connection and no enough leg room"

Punti positivi: "Flight was ahead of schedule to land and there was no issues of gates or disembarking"
Punti negativi: "The food was terrible and the crew was bordering on civil there was no pleasantness about the services they provided"

Punti positivi: "THE SECURITY CHECK WAS A BIT TO MUCH, BUT OVERALL A WONDERFUL FLIGHT."

Punti positivi: "economy plus"

Punti positivi: "Spazio per le gambe leggermente maggiore rispetto al volo di andata operato da Lufthansa, schermo per l'intrattenimento e scelta di film/serie tv molto buoni."
Punti negativi: "Inaccettabile che le hostess siano scortesi e rispondano in modo brusco a domande (tipo dove si trovano le toilette) fatte con gentilezza! Viaggio tantissimo, ma non mi era mai capitato, neanche nelle low cost, che passando con il carrello delle bevande, la hostess sbraitasse "Something?" ai passeggeri, quasi correndo, e che sembrasse addirittura scocciata se viene fermata per dell'acqua!! Pessima impressione, che ha reso ancora più sgradevole un red-eye flight che già di per sè non è un'esperienza piacevole."

Punti positivi: "Punctual departure, arrival ahead of schedule"
Punti negativi: "The man in front of me thought it was obvious that he should enjoy 130% space, leaving me with 70%. I couldn't even read my magazine. I've paid full price for my seat. Slow service. Half an hour wait for baggage claim."

Punti positivi: "Very efficient check in,leaving Rome."
Punti negativi: "Strong bathroom oder in flight. "Cow cart transpot"t in DC"

Punti positivi: "The crew was very nice and polite. Service was prompt and excellent"
Punti negativi: "Excessively long layovers. I came home with 3 broken ribs and had to endure a 11 hour layover in Japan and another 6 hour layover in San Francisco."

Punti positivi: "On time."

Punti positivi: "Very nice flight. Especially since it was 10 hours. The staff brought water around as an extra which was great to keep us hydrated. Plus a decent lunch ice team and snacks. Comfortable plane."

Punti positivi: "The TV's on the plane were newer and easy to use."
Punti negativi: "The crew was not friendly, particularly one woman who would roll her eyes at folks anytime they asked for anything. Occasionally, they would say they were out of something only to "magically" have it appear later. The landing was about the worst I have experience. Must have been a rookie pilot."

Punti negativi: "Flight was cancelled and accommodations for this inconvience were horrible."

Punti positivi: "On time, good service very attentive crew"
Punti negativi: "Ice cream desert served was Toffee flavor, ugh..."

Punti positivi: "Great attendance kind courtesy"

Punti negativi: "My flight got canceled, I received no notice, my husband and I were rebooked on different flights arriving to IAD 4 hours apart making my 10 hour day a 22 hour one"

Punti positivi: "The movie selection was great"
Punti negativi: "The food was horrible"

Punti positivi: "Nice entertainment system. Comfortable seats. Lots of bathrooms. Good dinner. The hot sandwiches served shortly before landing were actually tasty."
Punti negativi: "United has changed my seat twice. I sign up for an aisle and they move me to the window. I can't believe that if there is a plane change they move people in Business and First around without notification. On this trip, they did it again, on the flight leg from Rome to Chicago. If I hadn't noticed the change as soon as I checked in I would have spent over 9 hours in a window seat, which would have meant being unable to get up and move easily to prevent sciatica and other issues. Hard to hear the gate crew in Fiumicino."

Punti positivi: "Staff attentive, came through often, pleasant. Food was good, Free wine or beer with meal."
Punti negativi: "Seats can be moved back too far, so person in rear has too little space."

Punti positivi: "The crew was nice and professional. I also enjoyed the entertainment system."
Punti negativi: "I felt like we had to go to terminals to terminal, and get on so many shuttles."

Punti negativi: "We had a 2+ hour delay after boarding and prior to takeoff due to some combination of a problem with the auxiliary power unit and rerouting requiring additional refueling. No air conditioning and very hot environment for most of this time. The crew was visibly upset by the delays and repeatedly blamed the local groundcrew/staff while doing very little to make the passengers more comfortable. It took >1hr for them to pass water. No apologies. No effort during flight to make up for the discomfort (eg free wifi access). Very frustrating experience."