Trova voli economici per Medellín

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti negativi: "Seats are extremely uncomfortable.."

Punti negativi: "Airline could not handle the two hour fog delay which led to tremendously long ticket desk lines and violently angry customers. Terrible experience for staff and customers."

Punti negativi: "The business class seats on Turkish fully recline which is my top criteria. The window seats don't have direct aisle access though. The food was good as always on the flight. The weakest part of their offering is in the entertainment area where the movies are out of date and the TV series haphazard."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti negativi: "Everything"

Punti positivi: "I liked there constant passing of water, food ."

Punti negativi: "The seats are to close together and did not recline, also very warm on the plane makes it very uncomfortable"

Punti positivi: "The flight crew was friendly and kind."
Punti negativi: "The check in at MXP took us a lot of time and there was no defined line for people to wait without other people can pass them. Some how there is people who stand in line for 10 minutes and others for 40 minutes, the ground attendants didn’t really cared about it."

Punti positivi: "Nothing is changing, they need to make some adjustments"

Punti positivi: "Turkish A/L always professional and efficient."
Punti negativi: "Unmanaged two-year olds crying throughout the 10-hour flight. Will avoid IST going forward as well. Chaotic airport with little or no management present. Had to wait through SIX separate lines for a simple flight transfer. Had the body scans TWICE. Ridiculous. Nearly missed my 10-hour flight to Chicago."

Punti negativi: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."

Punti positivi: "The food and entertainment was good. The crew was very nice."

Punti negativi: "seats were definitely narrow"

Punti positivi: "Staff was very friendly. Good was great. I was actually comfortable during the flight."
Punti negativi: "It's a long flight. But that's unavoidable."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Excellent check-in and in-flight service"

Punti negativi: "As well as being bumped to a flight seven hours later because of a late first leg, encouraged to switch to trade with a heavy guy for a middle seat. 9 hours to NY is a long time to lose the who-gets-an-armrest game on both sides."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "Food, entertainment and the airline crew excelente"
Punti negativi: "The seat a little inconfortable for me"

Punti positivi: "Ground & air crew was very nice on all steps."
Punti negativi: "."

Punti positivi: "Customer service was great. I love the food and also free tv and movies. Excellent in all ways !"

Punti positivi: "Turkish Airlines had new planes with a decent amount of leg room between the seats."
Punti negativi: "I booked the seats really early and did not book the last row before the lavatory, but that's where we were assigned seats."

Punti positivi: "friendly people. good food. top notch service"

Punti positivi: "Good food and service"

Punti positivi: "Meal,airplane"
Punti negativi: "A little turbulence"

Punti negativi: "Food: they gave you a menu so you can pick up an option (by half way through lunch service they run out of one of the options) They also didn't provide enough water, it's a transatlantic flight! Few options for beverages. Boarding: messy. You have a seating section for a reason (besides pricing). Also connecting flights from IST to the US are horrible. Four point checks and manual screening."

Punti positivi: "Great attention and kindness from the attendants"
Punti negativi: "The cabin was very very hot during the flight."

Punti positivi: "Good selection of entertainment, comfortable seats."

Punti positivi: "everything"
Punti negativi: "late boarding"

Punti positivi: "I love how comfortable they made everyone, they made an 11 hour flight feel more like an 3 hour flight....best airline ever for me and my family..... I will be sending them a Thank You card."
Punti negativi: "There wasn't nothing that I didn't like . I love me some Turkish airline."

Punti positivi: "We liked being in Exit row and the food and service"
Punti negativi: "On way over BOS-->IST the seats were the closest together I have ever had. Exit row video screen support arm did not hold in place"

Punti negativi: "My flight was cancelled ten days prior to departure. Nothing to do with weather. Without my permission they, booked my return flight with a 20 hour layover in Istanbul airport. I had to buy a new ticket home on a different airline. Waiting for a refund which currently seems impossible."

Punti positivi: "Very nice crew"

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "Comfortable chairs, the entertainment was wonderful especially for such a long trip."
Punti negativi: "It is not the airline but rather Istanbul airport. I would have been more convenient with a little more organization to help the massive amount of people going through the airport."

Punti positivi: "Movie selections. Larger displays. Comfortable seats. FOOTREST."
Punti negativi: "When going from US to India, food was excellent. But when traveling from India to US, the food was not good at all."

Punti positivi: "Good flight service. Nice STAR lounge in Milan"
Punti negativi: "On line check-in does not remember frequent flier info."

Punti positivi: "comfortable. enjoyed the staff. enjoyed the movies music and travel information on the personal screen."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "The flight itself wasn't bad, we got a meal on each flight and the crew was charming."
Punti negativi: "I had a trip with one connection, from Tel Aviv to Milan. The flight from Tel Aviv was delayed, which coused the connection flight to be delayed. Also, and most importantly, they've left my luggage in Istanbul (where the connection was from), so that I was left with no proper clothes/essentials for four (!) days (and it was colder than expected in Italy)."

Punti positivi: "Everything was appreciated"

Punti positivi: "I did not fly back with Turkish airlines. I decided not to take a chance. Please read comments below."

Punti positivi: "that we got to check in 2 bags"
Punti negativi: "-lost one of my bags"

Punti positivi: "Your airline deserves the awards it has won this year! Please come to the US and teach them how to run an airline."

Punti positivi: "Customer service"
Punti negativi: "If was cheaper to Checked baggage"

Punti positivi: "Crew, movies, comfort"
Punti negativi: "N/A"

Punti negativi: "I dont know WHY Delta changed my flight with ALIITALIA, but, DON'T DO IT DELTA. The check in process took an hour, not talking about the line, the ACTUAL checkin at the counter. I couldn't complete my web checkin at the AliItalia web site. Landed in JFK, still sucks as an airport, nobody helps, nobody explains anything, very poor signs and instructions, Global Entry kiosk are hard to spot. My connection ticket didn't have the TSA/PRECHECK legend, went to AliItalia counter, the lady at AliItalia barely said anything when I asked for help with that, her immediate answer was to disengage and sent me to another terminal "to talk to Delta". She didn't explain or didn't want to give an explanation until I started to act as an already 9hr30min flight frustrated customer in a very old, very poor plane with poor food service. Again, I bought an over $1,000 ticket with DELTA, NOT ALIITALIA, if Delta send people with their "partners" at least make sure that they are taken care of properly."

Punti positivi: "Very uncomfortable seats and careless crew"
Punti negativi: "The worst food and service ever. Very disappointed"

Punti positivi: "Security and checking in was quick and easy! Crew members were understanding and accommodating."

Punti positivi: "the “salad” lunch before landing was excellent"
Punti negativi: "a cleaner plane and the second lavatory upfront was minuscule"

Punti positivi: "Crew was nice"
Punti negativi: "All tables in economy class are broken for both flights - tables sit on you lap. Plane is very old with very small tv screens"

Punti negativi: "The worst experience ever. The head flight attendant provided the worst customer experience ever. She should be terminated immediately."

Punti positivi: "Comfortable aircraft. Great crew."
Punti negativi: "can't think of anything"

Punti negativi: "The flight is operated by Air France and I would have preferred Delta. It was extremely cramped but the food was excellent and it was on time"

Punti positivi: "The delta crew both ways between Portland and London was excellent! They saw to our every need and were smiling every air mile of the way. Plane"
Punti negativi: "Need to have food choices available for those with allergies. Almost everything had gluten and soy in it and I am very allergic to those. I had to give away all snacks and most of my food. Even in comfort+ class the seats are tiny with little legroom. Also, please clean the bathroom every few hours"

Punti positivi: "Amount of food!"
Punti negativi: "Quality of food!"

Punti positivi: "Crew was friendly"
Punti negativi: "Food was not good"

Punti positivi: "The seat was horribly crunched, especially for the 6'4" guy sitting next to me"
Punti negativi: "the only complaint is the inadequate space in the seat for 9 hours. In the connection flight from Detroit to Denver I sat in Comfort + and it was great."

Punti positivi: "Crew was great (once they arrived)"
Punti negativi: "1.5 hour delay added 5+ hours to our travel day. Not fun..."

Punti positivi: "Comfortable and clean plane, crew professional and nice."

Punti negativi: "The customs and border inspection station in Atlanta is an absolute disaster."

Punti positivi: "Crew was very upbeat and helpful"

Punti positivi: "Pre-Boarding was very good"
Punti negativi: "Meal service and trash pickup was poor. When meals were served, within 15 minutes food tray pickup was rushed making me feel like I had to cram the food down my throat. I did not and there was no further trash pickup for several hours. I initiated the attendant lamp and no crew responded."

Punti negativi: "Better screens for in-flight movies. More legroom or upgrade options."

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "THe crew was super"
Punti negativi: "Confort no good very tight seats Movies hard to understand Announcements hard to hear"

Punti negativi: "Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future"

Punti positivi: "The entire process was easy and seamless. The flight staff was professional and accommodating. Free liquor. Great food."

Punti positivi: "On the fight back I had enough space; good service; fine food. Great trip. On the way to Amsterdam, I sat next to a very overweight woman and her body hung over my seat. I couldn't move around enough and I ended up with a trigger point problem which immobilized me for 3 days and kept me from sleeping at night. It was very disappointing, since this was a family visit trip."
Punti negativi: "See above!"

Punti positivi: "Microphone in seat 31 E (isle seat) did not work. It has a short in it."

Punti negativi: "Very cramped for overseas flight Coffee is never hot, never served in timely fashion"

Punti negativi: "Nice pillows, eye covers"

Punti positivi: "We flew Delta from Rome to Atlanta. Everyone was very accommodating and we had no problem with our tickets"

Punti positivi: "The plane was newer and the flight itself was good"
Punti negativi: "Poor service onboard. Flight attendants showed little care and were curt. Ordered halal meal but were given vegetarian. It was bland and tasteless. My wife ordered drinks that never came. The armrests were stationary adding to the discomfort. Unfortunate how the international service experience is so much worse than domestic."

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Some of the cabin attendants were friendly and helpful. Others not so much."
Punti negativi: "Even in "world business class" the pods are very small and cramped and there is no room to put a carry on bag even something as small as a headphone box. Also the business class bathroom was very small, very disgustingly dirty when we boarded (someone tried to clean it a bit) and dirty and small throughout the flight. The bathroom does not have ventilation and the toilet basically does not have any liquid for flushing!"

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti negativi: "Not being to check our tickets on line"

Punti positivi: "Friendly staff, on time flight"
Punti negativi: "Boarding was a mess at MCO with too many gates close together all boarding at the same time and no seating."

Punti negativi: "About 7 of 8 crew staff was ladies in their 60’s. Grumpy old women. In case of emergency I would help to help them instead of crew members helping me off the plane."

Punti positivi: "Seat 2G Orderly boarding and plane clean"
Punti negativi: "Asked to have all the food (appetizer, main course, etc) served together , as they advertise, but was told that service wasn't available. Ordered dinner, was almost as tasty as a Stouffers meal (it was some type of glop of lamb). 7 hours into flight the menu advertised a warm chocolate chip cookie, asked for one was told they THOUGHT they were out, came back about an hour later said the found one, but it wasn't warm, so I passed (not a real fan of eating food they found) About 8 hours into flight , the attendant said out of the blue that they were sorry about not providing the meal all together as requested, but that the other attendant didn't know they offered that service."

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "There was a lot of food for this international flight. The seats were fine, just an overbooked plane."
Punti negativi: "No complaints."

Punti negativi: "Customer service was lack luster..."

Punti positivi: "I loved that I was able to get home! The crew was nice."
Punti negativi: "It was very very warm in the plane. The entertainment unit was lacking."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti negativi: "The two hour delay"

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Cabin crew was good."
Punti negativi: "This flight had at least 5 gate changes in three different terminals. We had serious jet lag and did not need to go roaming all over the Atlanta airport."

Punti positivi: "The food"
Punti negativi: "No entertainment"

Punti positivi: "Crew and landing were fantastic"

Punti positivi: "That I was able to sit next to my husband"
Punti negativi: "Everything else."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "The seats were comfortable, entertainment during the long flight was very good."
Punti negativi: "Do not show options with a connecting flight boarding before the first flight has arrived. My family had to run a long distance from our arriving gate to the departing one in the Munich airport, which is not a small one!! Luckily United was holding the plane for us!"

Punti positivi: "Convenient seats in A-380"
Punti negativi: "Drinks were good, but food was bad"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Having a seat on the plane after it being delayed over 5 hours,"
Punti negativi: "Leaving on time."

Punti positivi: "The food was really good! I don’t expect much from airlines but I feel like I got a real meal on board (two of them!)"
Punti negativi: "We were delayed taking off and there were three screaming babies, but there’s only so much they can do about that."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti negativi: "Lufthansa flight from Florence to Frankfurt was 45 mins late, so a large group of passengers had 30 mins to transfer from plane to bus to terminal to security to gate on other side of airport. They offered no assistance other than to say run, which we did the whole way. When we reached the gate less than 5 minutes after scheduled takeoff they said flight was closed and next flight was 18 hours later. Not one passenger successfully made the transfer. It took over 2 hours to get hotel and food vouchers, and we were forced to stay in airport Holiday Inn with now sweaty clothes and no luggage. Everyone was furious, and the entire incident could have been easily avoided in many ways, including by delaying the flight 5 mins or by providing passenger transportation at any point in the 30 minute transfer from the Lufthansa A arrival gate and the Lufthansa Z departure gate."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "The meals were very good!"

Punti positivi: "Seating space was fair"
Punti negativi: "Too hot"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Troppo freddo"

Punti positivi: "Nothing"
Punti negativi: "The plane was expected to land at FRa an hour early Andy they couldn’t wait five minutes for us after a three hour delayed flight. Every other flight was delayed on average 30minutes. When we arrived whoever was running the jet bridge took 15 minutes to get it out to our jet, essentially causing us to miss our flight right then. And then the staff had the audacity to tell us we had to hike back ten minutes to wait in an hour long line to rebook. When they could have done it at their gate just as easily. Simply awful service For paying first/business class"

Punti positivi: "The crew was very friendly."
Punti negativi: "1. There was no beverage service before the meal - that's new to me (travelled 4x around the globe, mostly with LH 2. It took 3 people to open the meal seal with the plastic knife ... 3. You need a written contact with your neighbor about the foot placement - space is so narrow, you need to take turns if you would like to come off the plane without back injuries 4. New custom: serve coffee AFTER breakfast 5. Nobody walked around with water or juice between the meals - you had to wake your neighbor since climbing over someone is no longer possible [either] 6. If you have 2 beverages on your tray and your neighbor needs to get out, you need a third person to assist (impossible to get out of your seat with 2 beverages in your hands (we tried it!) - just too narrow (even for a European Teenager) 7. It was not clearly visible who boards where. An Economy couple standing patiently in line at the Wong boarding line was sent back to the end of the long economy line - although NOBODY was in the business line"

Punti negativi: "No entertainment on this flight"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti negativi: "Lack of drinking water fountains at the FRA airport"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "Multiple bathrooms located downstairs. Modern new plane"
Punti negativi: "Movies were old. No real new releases. Food was terrible"

Punti negativi: "Our original flight, one day earlier, was canceled 10 minutes before boarding."

Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."

Punti negativi: "All flights in Frankfurt boarded via jet bridge. Flight to Greece boarded via a bus. Freezing weather in Frankfurt. Are Germans prejudiced to Greek passengers?"

Punti negativi: "Flight from Milan delayed of 1 h . Missed connection have been rebooked to a new flight with crappy seat"

Punti positivi: "Easy boarding comfort seats"
Punti negativi: "No entertainment at all it is 2017 not from all countries but still need any kind of entertainment for a 3.20min flight"

Punti negativi: "Ritardo"

Punti negativi: "waited before takeoff, didn't go to right terminal, waited on tarmac for 40 minutes for steps, bags still no on carousel , lost bags....almost missed connection. overall poor experience."

Punti positivi: "I enjoyed how smooth the whole flying went in the Lufthansa plane, also how quite was inside the plane compare to other airlines airplanes. I love the leg room in the plane. I impressed with the level of commitment to take passenger out the airport on time. It has definitely one of the smoothest and nice plane I have ever been so far."
Punti negativi: "The pilot when landing landed too fast and the plane lost its balance for a second but other than that everything was great."

Punti positivi: "Friendly crew, nice food and wine."

Punti positivi: "Nice airplane, good crew, nice bite to eat."

Punti positivi: "The boarding process of back to front was really efficient and thoughtful with the pandemic. And the smocks the FA wore."

Punti negativi: "Check-in was terrible, the agent checked our suitcase and then found out that we can't take the flight and the suitcase was gone. After waiting 3 hours at Medellin the suitcase was still not found. We left , besides we missed half of our vacation day, and after calling a lot we got the suitcase back in Guatapé. So much trouble for us because the agent was not able to do the check-in properly."

Punti negativi: "Quick, easy, no problem."

Punti negativi: "As it was a short flight it was ok but their system of checking in/ baggage drop off is really poor and disorganised. Everyone was queuing together for baggage drop, checking... it was a mess and took ages. It’s unfair on those who have already checked in online because you were ended up queuing with everyone else."

Punti positivi: "The seat assigned"
Punti negativi: "Not having to pay so much for a carry on luggage"

Punti negativi: "Low cost, no frills, but on time. It's what we want and they delivered that today."

Punti positivi: "Didn’t have to pay for our carry on bags where we did have to pay ridiculous 38$ us for one of our carry on because it was slightly too big"
Punti negativi: "Scolded by check in agent for being late, when there was well enough time to make it if plane was on time. It was actually 30 min late, so it was totally unnecessary. Forced to check our bags but they did make the transfer and picked up fast at Cusco."

Punti positivi: "Nice crew, easy on line and airport check in. Flight slightly delayed but arrived on time."
Punti negativi: "The San Andrés airport was way too small for all the passengers. People sitting in the aisles, clogging up fire exits, Very unsafe. The AC was too low, locals were fanning themselves. Gate was changed, crowds pushing to line up. I’ve never wanted to get on a plane and OUT of the airport so much."

Punti negativi: "Food quality can be improved a little"

Punti positivi: "Quick comfortable trip."
Punti negativi: "Some food or drinks"

Punti positivi: "Crew was attentive & very nice."
Punti negativi: "More smiles !"

Punti positivi: "For an hour flight food or entertainment is not needed."
Punti negativi: "Baggage allowance."

Punti positivi: "It went with no trouble"
Punti negativi: "The inflight service wasn't great"

Punti positivi: "Comfortable"

Punti positivi: "Good crew. Pretty new and clean airplane."
Punti negativi: "I would like to know and would have booked A little more than 2 hours time in transiting at the airport; since we had to wait and retreive our luggage, re-check in, get boarding pass, and go through security checkpoint again."

Punti positivi: "Crew and flight was fine and short"
Punti negativi: "While I received an email to checkin on the way there, I did not receive anything for the return flight. Had to wait in line to check in. Also KIWI was the booker and did not share the regular flight code of Latam, only KiWis number which wasn't helpful. Finally, both flights were delayed."

Punti positivi: "The food and in-fight entertainment"
Punti negativi: "Comfortable seats"

Punti positivi: "Seats were fairly comfortable"

Punti positivi: "Comfortalble seats with entertainment"

Punti positivi: "Crew was extremely unfriendly"
Punti negativi: "Better service. Train your people. Learn from azul airlines"

Punti negativi: "Muito triste minha bagagem nao apareceu na hora do desembarque viajei na classe executiva essa e a ultima vez"

Punti positivi: "Nothing in particular"
Punti negativi: "Organization, information and communication"

Punti positivi: "Personale bravo e servizio ottimo"

Punti positivi: "Nothing"
Punti negativi: "They lost my luggage and didn’t care to do anything about it. They name no means of tracking. They don’t know where the luggage is, whether it even left Bogota or not. They literally don’t have a tracking system. And their only response to us was that we could go ahead and leave a bad review on the website and that’s it. I’m not kidding! I can’t believe they are still in business. It’s just a terrible company."

Punti negativi: "No entertainment. The airplane seems to be an older model."

Punti positivi: "It was my first time flying with LATAM and I loved it! The planes are amazing, such a great taste for everything. Delicious food! Everyone was so nice and helpful! Very attentive and polite. Definitely will be looking forward to travel with then again!"

Punti positivi: "Great crew comfortable seating on time. Good short haul flight"

Punti positivi: "Check-in process at LAX by LATAM employee was misleading, as she made it seem as if our luggage would arrive at our final destination in Cusco. Moreover, she failed to give us copies of our boarding pass for our connecting flight from Lima to Peru. Because of her misleading, out luggage was left in Lima and we landed in Cusco without our luggage. We are still awaiting to see where our luggage is."
Punti negativi: "Customer service at check-in desk was incompetent. Service by flight attendants was largely rude and done with a lot of deep sighing by the flight attendants as they performed food and beverage service. They did not make me want to fly this airline every again."

Punti positivi: "Courteous, gracious service; efficient and comfortable flight. Thank you!"

Punti positivi: "They rebooked us out of Orange County, a different airport, without extra charge."
Punti negativi: "Seemed like they should have known the plane would have been late when they told us all good eight hours earlier, as plane was still in Lima when we arrived at LAX and hence our flight was cancelled but only after driving up to LA and waiting at check in an hour."

Punti positivi: "The plane crew was fine and the pilot kept is informed"
Punti negativi: "Flight delayed 154 minutes. Lines to board were not marked as to which lone to use. No info provided by airline personnel to assist in choosing which line. Long wait for luggage. In excess of 25 minutes."

Punti positivi: "Cheap flight, decent service, clean and safe plane overall"
Punti negativi: "Flight was delayed about an hour but no communication from the airline as to why"

Punti negativi: "really the complaint would be mostly about the airport than from the flight , limas airport it´s the rudest i´ve been so far , theres no happy or polite persons there except for 1 janitor and a lady in the to go station"

Punti positivi: "Food"
Punti negativi: "Seats"

Punti negativi: "Seats very small. And I’m only size 33!"

Punti negativi: "Late departure without giving any reason."

Punti positivi: "Notging"
Punti negativi: "They rebook ed me thru LAX."

Punti positivi: "Crew was nice, good food, nice aircraft, good entertainment options."
Punti negativi: "Late departure"

Punti positivi: "Priority boarding."
Punti negativi: "No airline lounge."

Punti positivi: "On time, professional crew"
Punti negativi: "Seats are squeezed together so tight that you essentially have to climb over the arm rests to get into the window seat"

Punti positivi: "Good short"
Punti negativi: "Better sandwich"

Punti positivi: "Smooth flight, on time"

Punti positivi: "In-air service was excellent. My international flight was very smooth, flight attendants were kind and attentive, food and drink was provided free of charge, and onboard entertainment was available for the duration of the flight."
Punti negativi: "It helps to be flexible when booking with LATAM, as my return flight itinerary was changed several times before being finalized."

Punti positivi: "nice space in business. Great airline !"
Punti negativi: "the meal I chose was too small. I landed in Bogota hungry. But it was my fault"

Punti negativi: "Abbiamo dovuto pagare una tassa di 170USD a testa non segnalataci da nessuno"

Punti positivi: "Staff and comfort and"
Punti negativi: "Cosco airport sucks"

Punti positivi: "I was able to move my seat to a middle seat and got to watch."

Punti positivi: "Friendly crew"
Punti negativi: "Nothing"

Punti positivi: "Bello il servizio di entertainment direttamente sul proprio dispositivo."
Punti negativi: "Un bambino ha pianto tutto il tempo correndo per il corridoio. Troppo permissivo l'equipaggio di bordo."

Punti negativi: "This flight was entirely unnecessary. I paid for this flight and another from Lima to D.C. I was in Nazca, so could have easily boarded in Lima which was 3 hours away, but the airline forced me to make the 14 hour trip back to Cusco instead, just so I could fly BACK to Lima on their plane, otherwise they would have cancelled my whole reservation. I will never fly with LATAM again."

Punti positivi: "Crew was ok"
Punti negativi: "The flight is usually 3 hours it took 4 and a half . Don’t know why Capitan didn’t mention a thing"

Punti positivi: "Loved it ... I had a layover and my flight from the other airline was late ... did t have a chance to che k in and Aeromexico printed my my boarding ticket at no cost and saved me time to catch my flight !"
Punti negativi: "Awesome"

Punti positivi: "perfect"

Punti positivi: "The crew!"
Punti negativi: "Only not being able to teleport!"

Punti positivi: "The entertainment, and service inside was very good."
Punti negativi: "Boarding process was disorganized and confusing."

Punti positivi: "Everything was good, the food, the comfort, the entertainment, the service"

Punti positivi: "Crew were nice and attentive, smooth flight."
Punti negativi: "Bag fees, food was uneatable and lack of ability to choose seats, all are narrow! Going through security a nightmare as usual. Definitely last choice when flying to/from Miami."

Punti positivi: "Japanese nuts were interesting. Great stewardess."
Punti negativi: "Some entertainment."

Punti positivi: "Excellent Service"
Punti negativi: "Nothing"

Punti positivi: "Nothing at all, we were left in Mexico with an under 2 years old boy. Reason, apparently we were late but we were not and simply Aeromexico probably oversold tickets and put others in our seats"
Punti negativi: "To resolve our problem. Supervisor was so disrespectful and treated us so badly we had to get ao mad at them so we could get at least a hotel to spend 17 hours until our next flight which they wanted to provide"

Punti negativi: "Should have bilingual people working there"

Punti positivi: "The crew"
Punti negativi: "No delays. Had delays on both flights."

Punti positivi: "Movie was good."
Punti negativi: "WiFi and friendly staff. Staff at Guadalajara were inpatient and unfriendly so was the staff in Fresno"

Punti negativi: "Communication with flight attendants."

Punti negativi: "I reviewed the wrong one. My last comment and score was for this flight. My last flight even though the spaces were smaller I had no problems with my bag and it was a nice flight."

Punti positivi: "I enjoyed the accommodations such as the ear phones and blankets. The entertainment was great."

Punti positivi: "Sitting in the forward part of the cabin was better."

Punti positivi: "El servicio en general de la aerolínea y el módulo de información de vuelos"
Punti negativi: "Que hubiera un poco más de espacio entre asientls"

Punti positivi: "Nice personal"
Punti negativi: "The services the attention from the personal"

Punti positivi: "I was able to watch movies. The plane ride was smooth. No turbulence at all. Snacks were provided."

Punti negativi: "missing luggage for 2 days now. not Good!!!"

Punti positivi: "Everything"

Punti negativi: "Yes"

Punti negativi: "The ground crew in CDMX is inept."

Punti positivi: "Um nothing"
Punti negativi: "Checked in online and got the check in line only to have the lady tell me I’m too late and that I never checked in. They did manage to charge my baggage fee though? I had to book a different flight and tackled on another $500 dollars to my trip. Will bever use my Aeromexico club premier again."

Punti positivi: "Nothing"
Punti negativi: "Everyone is so rude, they don’t care just a number to them."

Punti positivi: "I like the staff, the seats, the entertainment"

Punti positivi: "Food, entertainment, comfort,"
Punti negativi: "Crew was really RUDE"

Punti positivi: "The flight was on time. Quick boarding."
Punti negativi: "No entertainment."

Punti negativi: "We got premium economy seats but no priority boarding or priority bag drop as promised. Also, the entertainment system did not work."

Punti negativi: "I got kicked off my return flight, and had to buy an expensive new flight for the next day."

Punti positivi: "Horrible! They changed my flight to much later. I’mnstill in mexitco city waiting for my flight to Lima. Hated it."
Punti negativi: "It changed last minute. I was supposed to be in Lima for my dad’s surgery"

Punti negativi: "Ran out of fuel and had to make atop at St. Louis for about 1-1/2 hrs So got delayed needed to get to Chicago at 11 and ended up at 1:30"

Punti positivi: "Baby Bell cheese on the flight and good leg room."
Punti negativi: "English announcements were unintelligible."

Punti positivi: "Boarding was quick and easy. We were off the ground in no time. The flight was very smooth. Very little turbulance"
Punti negativi: "Overall comfort and seating was poor. The seats are too narrow and too close"

Punti positivi: "boarding, service, entertainment"
Punti negativi: "some music while boarding not of my choosing interfered with my music and seemed unnecessary"

Punti positivi: "I loved this flight...I was so thankful for the AeroMexico steward that pushed my wheelchair down the ramp. The service was impeccable :) the comfort was outstanding and the pilot flew beautifully even in strong wind."

Punti positivi: "Regardless of the problems I had. the ticket agent was nice and tried to find the best situation to please me and my family so we can all board into the same plane"

Punti positivi: "On time"
Punti negativi: "No comments"

Punti positivi: "- Personal Media Station - Food - Water served at least twice - Fast flight"
Punti negativi: "- Not enough space to fit my carry-on - No self service for check-in in the airport."

Punti positivi: "Nothing"
Punti negativi: "Every thing"

Punti positivi: "Nothing."
Punti negativi: "For starters, the air conditioning either wasn't working or was super slow making the flight uncomfortably hot. This is the second flight on this trip where a flight has been delayed and there is just TOO much confusion. You guys don't have enough employees guiding us to the right direction. Which caused me to miss my flight. Making me spend an awful night over night at the airport, missing work, and overall just an INCONVENIENCE. Delayed flights seem to be a common thing with your airline son ADD MORE STAFF! So ridiculous, the staff in Mexico City are useless at helping people out!!! I'm not one to complain but this was so unprofessional!"

Punti negativi: "Sold us tickets without assigned seats"

Punti negativi: "Aeromexico lost our luggage"

Punti positivi: "Excellent legroom, no hidden charges, nice friendly service, on time arrival, great price"

Punti positivi: "Amazing airline ! Great everything."

Punti negativi: "I was very upset, because I purchased my baggage and at times of check in it was charged for extra baggage(that I did not have!!) When I questioned the lady at check-in why I was being charged for extra baggage and I did not have extra, she said those were the rules and either I paid or I could not check my bag in, then showed her proof that I had purchased my baggage option online and she stated they don't work with the online policies. That she didn't know why I had purchased my bagged fee online, and still charged me extra. I will NEVER FLY WITH THIS AIRLINE EVER AGAIN!!! She did not even allow me to speak to a manager, she said there was no one above her. Extremely RUDE!!"

Punti negativi: "100% of my flights on AeroMexico have been delayed by 1 hour or more. In one case recently by nearly 4 hours. That if milely my random experience; it's still unacceptable, especially since they offer no apology or compensation."

Punti positivi: "Food, movie time, free beer"

Punti positivi: "Everything is provided free of charge; food, earphones, etc."