Trova voli low cost per Burbank

Punti positivi: Our crew on the trip from DC to London was excellent- friendly and efficient. We really enjoyed the whole experience.

Punti negativi: The short trip from London to Vienna felt overcrowded with people lugging heavy suitcases on board. Also the fact that you have to purchase even water was a surprise because we were not aware of such a severe policy by BA. Plus our American credit cards were not accepted by the on board cc machine so we spent 2 hour flight without any refreshments

Punti positivi: Crew was great

Punti negativi: The way they collect trash in the plane after serving food looked a little primitive. The crew walks around without trash bags and picks up passengers' trash and just stacks them on their arms or on their cart. I have traveled with BA many times in the past 40 yrs, and i don't remember this scene. Either I was not paying attention, or this is the new policy???!!

Punti positivi: Captain gave us good updates on delay.

Punti positivi: Easy and quick boarding.

Punti negativi: Seat space was tight

Punti positivi: Entertainment selection was nice.

Punti negativi: Seats were too tightly packed in. Person in front reclined their seat and I couldn't even reach my bag under the seat. Very uncomfortable. And I'm small/short.

Punti negativi: The most courteous staff - on ground, in air, and at destination!

Punti positivi: WARDA at the Miami Gate H07 was awesome. She went above and beyond. Everyone else was very helpful but you can get tell she does more than the norm. LOVE LOVE LOVE the free entertainment in the individual seats. Perfect for families!

Punti negativi: No complaints

Punti negativi: crj900 from BUF-MSP is a wreck. worn out, uncomfortable seats, cold air coming from floor toes were numb for about 20m after flight. Flight delayed, missed connecting flight, lost comfort+ upgrade I paid for. No excuse for pitch in main cabin on 737-900 ER.

Punti negativi: We couldn’t watch anything because the headphones required an adapter which we didn’t have and was not offered to us for purchase. We read a book for eight hours. Would have loved to watch a movie.

Punti positivi: Good crew

Punti negativi: Some free snacks could have helped

Punti positivi: crew members are polite and clear in instructions

Punti negativi: the check-in time is very long, need to open more counters

Punti positivi: Nothing British airways was fine

Punti negativi: Your website messed up and booked my flight for the wrong month. I booked sept 20 2019 and your site errored out. Eventually it booked the flight but apparently it was for oct 20, 2019 and I couldn’t get a refund because it was through kayak not British airways. I’m never using kayak ever again

Punti positivi: The crew was great. They especially did a remarkable job keeping bathrooms clean.

Punti negativi: Food is definitely not as good as international airlines.

Punti positivi: The flight wasn’t over booked or full

Punti negativi: Nothing

Punti positivi: Plane was changed Seats which we choose were not given to us. My wife’s seat did not recline!!

Punti negativi: Seating was poor

Punti positivi: Crews are fantastic. Just only assigning seat u need to buy so that you seat besides of your companion.

Punti negativi: If the travelers has 2 to 3 more companion let them seat together.

Punti negativi: Seats are cramped. Also I was sitting on the aisle seat and the food trolley hit my elbow so there isnt much space for it to go down the aisle

Punti positivi: Good seats and smooth flight

Punti negativi: No free snacks

Punti positivi: Crew and pilot great.

Punti negativi: Toilet was dirty.

Punti negativi: Some form of entertainment