Travelling with a baby is always challenging, it was further challenging when your upfront reserved seats were changed without you being given any notice and you are a Gold Star Alliance customer.
Punti positivi: "Crew is really friendly. We ran into one of them afterwards when our metro from the airport broke down and she helped us understand what was going on (we didn't speak the local language)."
Punti negativi: "Boarding was slow, but it's a cultural thing at the departure airport."
Punti positivi: "The crew was good"
Punti negativi: "They lost my luggage"
Punti positivi: "That i got home - finally..."
Punti negativi: "Almost everything."
Punti negativi: "The plane was delayed but having a hot meal was A nice surprise."
Punti negativi: "Long delays, sat on the runway for 3 hours and they kept telling us it would just be a 10 minutes longer"
Punti positivi: "Seats weren’t as small as other airlines."
Punti negativi: "1 hour wait to check bags because of a flight delay I didn’t know about until I got into the airport and connected to WiFi."
Punti positivi: "All was good- crew, logistics, food."
Punti negativi: "Some champagne."
Punti positivi: "The flight wasnt completely full so we were able to spread out a little bit and be more comfortable"
Punti negativi: "The entertainment"
Punti positivi: "Everyone was super nice, just a bad system."
Punti negativi: "My ticket included a bag, but they charged me for it again at the airport. I sent in supporting docs to the feed back section on the website requesting a refund for the extra I have paid"
Punti positivi: "I read about Rhodes island from the inflight magazine and it was interesting. The check in staff was friendly and gave me some tips on booking too."
Punti negativi: "Smooth check in and people were orderly. Pleasant experience."
Punti positivi: "Assistenti competenti"
Punti negativi: "Avrei dovuto specificare che sono vegetariano"
Punti positivi: "The space for the legs"
Punti positivi: "Flight was on time"
Punti negativi: "Perhaps Greek is different from English but I felt the flight attendants ranged from being gentle in their response to being loud and scolding at least in what it soundes to me as a nonGreek speaking person."
Punti negativi: "Wait time in line to get on plane"
Punti positivi: "The staff were nice."
Punti negativi: "Food. Queued too long before we could board."
Punti positivi: "On time"
Punti negativi: "When I booked the tickets , anywhere it was writen that it will cost a lot for the luggages. I payed 53 euros each ticket and 40 euros for each luggage for a flight of 1 hour! It is the very first time that I pay this price! I am not happy! Kayak should advise clearly the clients for these conditions!!! And they accept no visa or bank card. All in cash!!!"
Punti positivi: "Crew very helpful and happy to assist Good communication"
Punti negativi: "Late boarding Late gate change Too many people with large carry on bags that wouldn’t fit into storage bins"
Punti positivi: "The flight was smooth, the staff friendly and did realize we would be served a full meal for a two hour flight from Athens to London; unexpected and appreciated."
Punti negativi: "We didn’t board the plane at the times listed, it was running behind."
Punti negativi: "The plane has an hour delay in Rome due to rain. Although the delay is understandable, they seem to have left my luggage outside in the rain for all that time. As a result, all my clothes were wet and ruined and a few other items broke. Horrible baggage handling."
Punti positivi: "It was great to check in and save the boarding pass in my wallet. Made it easy to check in while traveling and having no access to a printer. The flight was conformable and we got food."
Punti negativi: "Gâte operator were very slow I was going to loose my connection to Paris as it took me more than 1hour to make the check in"
Punti positivi: "Accommodating crew; food (imagine... food served on a flight!!)."
Punti negativi: "We were about 15 minutes but..."
Punti positivi: "Nice crew"
Punti negativi: "No tv"
Punti positivi: "For a short flight we had a good lunch and good customer service. Seats were comfortable with reasonable legroom."
Punti positivi: "Food and drinks provided."
Punti negativi: "Small seats. Slow service at baggage drop off."
Punti positivi: "Nice aircraft , excellent crew"
Punti negativi: "Couldn't easily buy checked baggage beforehand so had to pay at the check in counter. The self check in kiosks did not work at CDG airport."
Punti positivi: "Me unberan dado un puesto cerca a la entrada...o en uno de los asientos de emergencia. ..yo era una emergencia en ese momento....!!!!!"
Punti negativi: "Llamé pidiendo un sitio especial, porque viajado con muletas, a causa de una fractura al tobillo, neceditaba solevar mi pierna ,me aseguraron de brindarme un sitio especial en estos casos. Me asignaron el Seat 12 F...lejos de la entrada..sin poder alzar mi pierna ni de 20 cm..y me hicieron esperar que todos salieran del avión. . Llevé 3 horas sin alzar mi pierna, lo cual me daba mucho fastidio ....."
Punti negativi: "delay in disembarking as well as baggage collection"
Punti positivi: "For an affordable carrier, they provided multiple complimentary beverages and a tasty hot light meal. Flight attendants were marvelous: kind, helpful, and accommodating. I would definitely recommend them as affordable and pleasant."
Punti negativi: "It was almost impossible to understand the announcements in English. The seats are tight, but that's true of most flights."
Punti negativi: "Bag fee that I wasn't otherwise notified!"
Punti positivi: "N8ce airline attendants and they even served lunch!"
Punti negativi: "All was fine"
Punti negativi: "Overbooked our flight, charged way too much for baggage, clueless employees"
Punti positivi: "Professional and courteous service plus friendly staff plus Greek inspired food menu plus on-schedule performance equals Excellent Flight."
Punti negativi: "They overbooked the flight so we were delayed an hour . The flight was very bumpy an I couldn't hear any of the announcements. The flight attendants didn't seem to know what they were doing at all."
Punti positivi: "Very friendly flight attendants, good food and pleasant all around'"
Punti negativi: "Seats pitch is a bit tight, but absolutely tolerable. I'm 6' 190lbs and was comfortable. Seat 3F on an A321."
Punti positivi: "The service in overall was good. Since this is consider to be a low cost fare, my expectation were not high."
Punti negativi: "My Luggage did not arrive. Since I have been in a motorcycle tour, I had expensive and valuable accessories and I also bought new things. For almost 48 hours, I have been very worried that I will need to go through an expensive law suite. The whole issue was cause because of overbooking. I was asked to be on a waiting list with my luggage. When I was boarding I specifically asked the local crew whether my luggage is on board as well and I was answered definitely "YES"."
Punti positivi: "Gets you from point A to point B. Wasn't expecting the food service was pleasantly surprised by it for a 2 hour flight, you don't get that in the states. Crew was cheerful and generally nice. Captain and pilots communicated well. Smooth flight and gentle landing. Overall better experience than flying domestically in the states in my humble opinion."
Punti negativi: "Boarding wasn't organized, except for business class. They don't use zone system like is done by US airlines to board in an organized manner."
Punti positivi: "Flight attendants were really nice and friendly"
Punti positivi: "It was on time, the food was excellent, comfortable"
Punti negativi: "It was cleaned, good food, duty free shop and the service"
Punti positivi: "excellent service, prompt take off and disembarkation, also i had three seats to myself three seats to myself. i am changing my life for the better idk what i did to deserve this idk what karma i gave out or will recieve to balance out but i was given this experience for a reason you don't appreciate how amazing it is until you have it, stretched out in front of you."
Punti negativi: "nothing it was perfect"
Punti positivi: "Very comfortable"
Punti negativi: "Same as on the flight to Larnaca"
Punti negativi: "The horrible food"
Punti negativi: "Waiting more than 3 hours in Athens"
Punti positivi: "Everything is perfect"
Punti positivi: "Flight, crew, service were great, only a slight delay before boarding, without any explanations given"
Punti negativi: "Luggage charge was a big surprise, 40 euros each bag"
Punti positivi: "Friendly personnel, helpful, courteous,"