Trova voli economici da Istanbul per l'Italia

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "I love the food and the movies"

Punti positivi: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Punti negativi: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

Punti positivi: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Punti negativi: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."

Punti positivi: "The service was excellent, staff helpful and understanding."
Punti negativi: "No business class priority boarding, no assistance available with transfer."

Punti positivi: "Food and service in business class were splendid."
Punti negativi: "Absolutely nothing"

Punti positivi: "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
Punti negativi: "Cc"

Punti positivi: "All."
Punti negativi: "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"

Punti positivi: "Great good entertainment n crew provided warm and courteous service"
Punti negativi: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."

Punti negativi: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"

Punti positivi: "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."

Punti positivi: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."

Punti positivi: "Turkish do a good job of giving you a good service for your money."
Punti negativi: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Punti negativi: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"

Punti positivi: "Food and crew amazing..I guess Turkish airline going to be best"

Punti negativi: "Waitwd 1 hour"

Punti positivi: "I liked everything, from the inflight catering, check in, etc! I had to cut short my trip to Istanbul due to a family issue- they couldn’t do enough to facilitate a flight home at short notice at a minimum cost and most importantly expedited my return with the minimum of hassle- thank you Turkish!"
Punti negativi: "No negative points to make."

Punti negativi: "Need More premier economy seats"

Punti positivi: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Punti negativi: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Punti negativi: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"

Punti negativi: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."

Punti positivi: "Nothing"
Punti negativi: "Unconfoetable seat for business class. No priority for boarding in business clas. Old plane."

Punti negativi: "From more than 1h layover to 5 minutes."

Punti positivi: "The services was excellent."
Punti negativi: "Delay around three quarter an hour."

Punti negativi: "I didn’t like being in a middle seat"

Punti positivi: "My experience on Turkish Airlines exceeded expectations. Boarding was smooth and the flight was on time. Service was excellent and staff professional. The crew was courteous but the hostesses could try smiling a bit more. Their courtesy was appreciated but it felt very methodical, more of an obligation and not spontaneous. The pilot did a great introduction and gave information about the trip. Also the plane toilets were clean compared to other companies. I expected to see a wider selection of more recent and award winning movies. Will definitely fly Turkish Airlines again."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Same as the first flight. Entertainment is good, foods good, crew was nice, USB charging is great."
Punti negativi: "Kinda annoyed that it was a two prong plug for the headphones. It was super hot and I couldn't rest. Not a lot of space beneath seat in front for personal items."

Punti positivi: "Onboard food was good"
Punti negativi: "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "Very friendly and willing crew."
Punti negativi: "Sound through headphones could be better. Hope to have free onboard internet one day!!"

Punti negativi: "They lost one of our bags."

Punti positivi: "The boarding was fast and smooth"
Punti negativi: "The food"

Punti positivi: "I am not blaming the airline at all for these inconveniences."
Punti negativi: "NOTE: THIS IS NOT A CRITIC OF THE AIRLINE Having personally experienced the latest in the consequences of travel related rules mandated by US public officials, I am yet again left wondering if they, and their families, go through these rules that they impose on the general public. Or if they just breeze into their private airport wings and planes. I doubt they take off shoes, belts, and such, or go through irradiated machines. But going through about 3 extra layers of security while transiting is a bit much. Not to mention the extra hours spent relinquishing and reclaiming laptops etc. Frankly, non of these acts makes anything safer. It is akin to the permanently parked police vehicle on the Brooklyn Bridge in NYC since 9-11. What is that supposed to deter?"

Punti positivi: "Super friendly staff, lots of real food to eat, travel kits including slippers and tooth brush, like a throwback to when flying was fun."

Punti positivi: "Very nice crew and not at all crowded flight, also the flight was extremely fast."
Punti negativi: "Very loud plane so that I couldn't watch a movie and understand the audio."

Punti positivi: "Food, entertainment system"
Punti negativi: "Everything else. Europes Bedt Airline should be much better. Turkish Airlines is nothing against UAE airlines."

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "Boarding was orderly"
Punti negativi: "No entertainment"

Punti positivi: "The window seat"
Punti negativi: "Nothing"

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "The whole experience was great. After an excellent meal which included drinks before and an excellent wine selection the flt attendants came through and made up a bed for you. This included a cover for the seat, a blanket and a big pillow. As opposed to United where you have to stick your feet in a little cubby the Turkish plane has just an open bench which opens to provide storage and gives ample foot room. I have never slept so much on a flt. Also he bathrooms are much more spacious than others."
Punti negativi: "Really nothing."

Punti negativi: "Wine program for international business class was sub-par"

Punti positivi: "The same as above."

Punti positivi: "In flight entertainment was awesome, Wide selection of movies to keep occupied."
Punti negativi: "Food was okay but can be improved, needs to have more variety and more local touch in the cuisine offered."

Punti positivi: "We were the only customers in business class, which was nice. Lots of attention from the crew, and food was good."
Punti negativi: "Ummm, THAT was "business class"? Same seats as economy, with middle seat blocked off. Limited recline, no entertainment, no comfort seats. Nice meal, nice drinks, nice service...but I'm a little stunned that a European airline would call this kind of seating "business class". Only thing that separated it from economy class was a curtain, and middle seats blocked off."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Seats were ok and crew was kind and professional. Food was terrible on all flights. They gave mayo or cheese or something I can’t figure out in a sandwich on multiple flights. That thing though slightly different was terrible every time. Also gates changes and pilot landed in wrong part of the airport for its-fra leg and we had to have passportA checked while exiting the plane and had to take a bus. My transit time was short but gladly made it"
Punti negativi: "I missed my second leg from fra-ist. The gate was changed and I was given wrong directions by airport employees so I went through a very long and painful wait at a security line that I didn’t need to go through had the airport info employees knew what they were doing or saying. I ended up missing the flight because of repeated wrong directions"

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "Istanbul to frankfurt flight had no entertainment, no charging usb ports n a small ham sandwitch for breakfast - this was a 4 hour early mirning international flight!!!"

Punti negativi: "13 hour flight and only one meal and a sandwich"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "I like they give you a hot towels before meal to wipe your hands. Very friendly crew service was great❤️❤️"

Punti positivi: "Lufthansa doesn’t let the passenger choose their seat; it instead assigns their seat for them!"
Punti negativi: "Too many last minute gate changes for boarding are confusing which costs extra time for the passenger, especially for connecting flights."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Everything thanks"
Punti negativi: "Awesome thanks"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "It was very comfortable and service was great and good food and drink"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Not much"
Punti negativi: "Online check in wouldn't let us add luggage. No entertainment. No choice of food. uncomfortable seats."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "I miss my flight because of short layover from Texas to Pensacola. Why I haven’t notified before 1:27 min would not be enough for custom process"

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti positivi: "Arrival on time ."
Punti negativi: "Changing birding multiple times."

Punti negativi: "Voli in ritardo"

Punti negativi: "The business class seats are small and the leg-room is short There is no entertainment units on this flight"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Same as above same as a bove"
Punti negativi: "Same as above"

Punti positivi: "The food was tasty but the service was excellent. Lovely staff."
Punti negativi: "The seats are uncomfortable, particularly for business class. And there is no in flight entertainment. The journey can drag if you’re not prepared with your own. Boarding was slightly chaotic but expected in Istanbul airport."

Punti positivi: "Service , timing"

Punti positivi: "This was my first experience flying with Lufthansa airlines and the experience was outstanding from start to finish! This is what flying should be like! Other airlines should do what they do!"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "I did not like the fact that I was not on this flight."

Punti negativi: "Troppo freddo"

Punti positivi: "It was totally bad experience due to cancellations of the flights which I already booked to SJC airport in CA. The first confirmed Lufthansa flights No: LH 1305/ LH 488 ISTANBUL to SAN JOSE via FRANKFURT were cancelled. Then my family in USA contacted the airline and agreed about FLIGHT TK 005 / UA 1883: IST-ORD-SJC. At the checking counter in Atatürk Airport I got the last shock of being Lufthansa didn’t issue a ticket for the flight and the time was running fast and l had no contact neither with my family nor anybody else at the airport therefore i had to purchase a ticket to SFO via Frankfurt. In another word it was very bad experience."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti negativi: "Frankfurt connecting flights are the worst"

Punti positivi: "Meal was good."
Punti negativi: "No entertainment system. Crew wasn’t attentive. Check in experience was bad, no ability to check in for your connecting flights, you have to make adjustments at the next airport which limits seat selection."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Again the flight wasn't full so had plenty of room."
Punti negativi: "The sandwich they offered was pretty bland."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti negativi: "Over 30 minute delay for an hour flight! Frustrating."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "rip off at boarding. very intellectual airline. we had a piece of luggage for two. total weight 8.2kg. I have been flying with this case for more than 10 years without any problems. aegeian found out that he 1.5! cm is too long. we would have to pay 50 euros. I go to court with this bill"

Punti negativi: "Lovely"

Punti positivi: "Crew was amazing—efficient and kind. Loved the seat space"
Punti negativi: "Nothing. All good"

Punti positivi: "Food was amazing"

Punti positivi: "Crew was great"
Punti negativi: "Leg room. Hardly any for a person 6' and above"

Punti positivi: "The crew is good and friendly"
Punti negativi: "To be committed to the time of departure"

Punti negativi: "The boarding process can be better handled.. it's sort of a mess"

Punti positivi: "Good pilot."
Punti negativi: "Boarding."

Punti positivi: "Good space between seats."
Punti negativi: "Ha"

Punti negativi: "Horrible food"

Punti positivi: "Assistenti competenti"
Punti negativi: "Avrei dovuto specificare che sono vegetariano"

Punti positivi: "Flight was on time"
Punti negativi: "Perhaps Greek is different from English but I felt the flight attendants ranged from being gentle in their response to being loud and scolding at least in what it soundes to me as a nonGreek speaking person."

Punti positivi: "Flight attendants very friendly. Got breakfast too."
Punti negativi: "Chaos in lines to get bus to plane. No organization at all. Just push & shove!!"

Punti negativi: "Delays, poor communication, overall very poor service for a premium price."

Punti positivi: "Crew was pleasant. Boarding was efficient."
Punti negativi: "Seats not particularly comfortable after a trans Atlantic flight. This review process needs a N/A category."

Punti positivi: "This airline sounds new to me but unbelievably the best fly I never been....!"

Punti negativi: "40 mins inside the plane before departing with temperature 30 Celsius when aircondition not functional"

Punti positivi: "Ease of boarding and crew"
Punti negativi: "Food"

Punti positivi: "Everything think was good! The pilot too strong"

Punti negativi: "We didn't have enough time to get to our connecting flight. We were confused and had to run the whole time. We just made it."

Punti positivi: "Clean plane, good snacks and coffee, etc., smooth flight."
Punti negativi: "Check in at Budapest was chaotic and disorganized; when we arrived at the check in desk after waiting twenty minutes we were told we couldn't check in there, but had to check in at a kiosk and return."

Punti negativi: "We paid 70 Euro in the airport for a small suitcase. we felt robbed because we had no informations about charges of suitcases. If we knew about this we would not carry with us any suitcase. The seats were very tight and no comfortable. No entertainment at all."

Punti positivi: "Seats. Food"

Punti negativi: "One thing that sticks out the most for me is how rude the airport crew are. A lot of people (including me, at first) were confused about the gate. One knows the gate isn’t always what it says on the boarding pass. Especially if printed from a different airport. Anyway, not knowing that the gate won’t show on the screens until about an hour before departure time, we were asking a lot of the ground staff about which gate etc. They were very rude and dismissive."

Punti negativi: "Our bag was delayed, and we had to fill a claim"

Punti positivi: "As above, for this 2d leg of our trip on Aegean, we gave Aegean an overall 5 because of the excellent accommodations they made for my wife who is handicapped. They went out of their way to make sure she got wheelchair assistance, and lift assistance up to the airplane, and this time,help from the airplane to the train station once we reached Rome."
Punti negativi: "Food was some kind of basic dough filled with something I couldn't recognize."

Punti positivi: "The fact that you boarded and unboarded on two sides of plane, so quick!"
Punti negativi: "Nothing."

Punti positivi: "Cada vez que viajo en AEGEANS, revibo un buen servicio... Tuve un problema con pequeños líquidos en carry on, y regresando al checking, me ayudaron , sin pagar extra y recibieron mi maleta de mano gratis y no sólo eso...me la chequear on como FRAGIL... El desayuno fue excelente...SPINACH PIE, YOGURT, JUICE..DRINKS..a comparación con el vuelo en otra aerolínea de una amiga...sólo crackers and drink.. GRACIAS AEGEANS AIRLINES. .!!"
Punti negativi: "Buuu...no reparten más los riquísimos caramelos de Grecia.. OUZO CANDY'S. ..!!"

Punti positivi: "Friendly staff, clean airplane"
Punti negativi: "No entertainment"

Punti positivi: "The boarding experience at the horrible Santorini airport ruined it or us. I wish Aegean had provided us with more instructions about what to expect and when to arrive so that we didn't there so early and stand outside in the heat of so long."

Punti positivi: "The attitude of the staff was awesome. They give you a piece of candy when you sit down. Flight was on time. They actually appreciate your business. Highly recommend. The complete opposite of Norwegian Air"

Punti positivi: "Check in was easy. Plane seemed well kept inside. Attendants nice."
Punti negativi: "Hot! Little to no AC. Flight delayed an hour because first plane had AC problems."

Punti positivi: "I am from Chile and I really appreciated the tasty red wine offered with dinner."
Punti negativi: "Everything was ok. Staff are nice"

Punti positivi: "Boarding wasn't the most efficient, but when is it ever? I had never flown with Aegean but had to take two flights with them between Munich and Rome. Economy seating was very comfortable, the aircraft were attractive and immaculate, the crews were lovely and quick, and the food on both flights was shockingly good."
Punti negativi: "My flights were short, but it would have been nice to have a movie on thr screens distributed throughout the plane."

Punti positivi: "great service. Nice people"

Punti positivi: "Snack served although it was a short flight , smiling and corteous flight crew ."
Punti negativi: "Boarding process out of control after business and special need people went in . They need to have rules or enforce them if they do. Space between seat rows is tight , okay for short flights less than 2 hrs."

Punti positivi: "THe food was not bad."
Punti negativi: "They charged me for a standard one piece of luggage 35 Euro without advance notification. I forgot my phone at the gate, but they did not let me go back to take it (even when I was willing to give up on the flight and bear the cost). An awful company. To stay away."

Punti negativi: "They should board the back rows first so that people are not jamming the isle, like they do in Brazil. The boarding ran 15 minutes late."

Punti negativi: "Disorganized."

Punti positivi: "Flight was on time and boarding was reasonable smooth."
Punti negativi: "Flight was full and most people hast to check in their carrying suitcases. Food was decent, especially the honey yogurt."

Punti positivi: "Excellent service, very friendly staff, warm food on board and food selection according to dietary needs!"

Punti positivi: "The flight was ok"
Punti negativi: "The airline didn't warn that the ticket doesn't include luggage. Other airlines do. Also no word about it in the tickets. Even airline representative wasn't able to find any mention about no checked in luggage. Ticket price was twice more expensive than the lowcost ones. For me it felt like a scam. Especially they had very few passengers and it seems they're doing this intentionally"

Punti negativi: "The ticket didnt specify the type of economy class so we had to pay for extra baggage"

Punti positivi: "Amazing food!!! All free! Amazing food and amazing wine for free! I love Aegean they are the best best best."

Punti positivi: "The flight crew were very friendly and gorgeous!! And short flights!!"
Punti negativi: "The boarding process was a little unorganized."

Punti negativi: "Had to pay for checking one bag, seats were a little unconfortable"

Punti negativi: "Comfort"

Punti positivi: "This was such a smooth flight. It was one of my best flights and I fly alot.."
Punti negativi: "Not applicable everything was wonderful"

Punti positivi: "Flight left and arrived on time."
Punti negativi: "I didn'the know about their baggage policy, and had to change my ticket. It took three trips to the baggage dropout area because I was given incomplete information on the first two visits. Fortunately, I had enough time to make the required change."

Punti negativi: "35 euro per bag! and they didnt tell me that in booking! shame on you"

Punti positivi: "The seats were so comfortable"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti negativi: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Punti positivi: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Punti negativi: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Punti negativi: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Punti positivi: "Great atmosphere, crew was excellent!"
Punti negativi: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Punti negativi: "Time"

Punti negativi: "The plane is so old..,"

Punti negativi: "The KLM crew are always great serving and treating you. Well above many other airlines."

Punti positivi: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Punti positivi: "Seat was comfy and spacious for economy class"
Punti negativi: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Punti negativi: "Troppo ritardo"

Punti negativi: "Boarding was very slow."

Punti positivi: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Punti negativi: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti negativi: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Punti positivi: "The crew was amazing and the food was great."
Punti negativi: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Punti negativi: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Punti positivi: "the crew was nice"
Punti negativi: "Seat confort on long flights, leg rooms,"

Punti positivi: "Good"
Punti negativi: "Nothing"

Punti positivi: "They considered my reguest of vegiterian food."
Punti negativi: "I have no complaints."

Punti positivi: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Punti negativi: "There were several flight delays and gates were changes a few times."

Punti positivi: "Everything is alright"

Punti negativi: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Punti positivi: "NOTHING"
Punti negativi: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Punti negativi: "Nothing special"

Punti positivi: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Punti positivi: "Staff very pleasant"
Punti negativi: "Evening snack was not the greatest breakfast was pretty food"

Punti positivi: "Shirt flight but well catered, boarding was efficient and quick."
Punti negativi: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Punti positivi: "Good flight, arriving well on time."

Punti positivi: "Easy to board and easy flight."

Punti positivi: "Professional crew. Good boarding."
Punti negativi: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Punti negativi: "We did not get two of baggage at the destination."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Punti negativi: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Punti positivi: "Boarding was quick, Flight on time....just a regular service and plane"
Punti negativi: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Punti negativi: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Punti negativi: "They stole my money"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "That we didn’t crash"
Punti negativi: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Punti positivi: "Airline staff good and professional"
Punti negativi: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Punti positivi: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Punti negativi: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Punti positivi: "great choice of entertainment content, friendly crew"

Punti positivi: "Jet airways flight till mumbai"
Punti negativi: "Poor legspace in Klm flight till Amsterdam"

Punti positivi: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Punti negativi: "The seats in economy were a little too small for a 12 hour flight"

Punti positivi: "Flight was efficient enough and staff were friendly."
Punti negativi: "It was delayed quite a bit and more on-time updates would have been appeciated."

Punti positivi: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Punti negativi: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Punti positivi: "The crew"
Punti negativi: "Old seats Poor entertainment"

Punti negativi: "It left at a bad hour of the day"

Punti negativi: "Seats itself not really ok, neighbor any size gonna touch you every time. Crew not ready to do anything with passengers with little kids, only my headset helped me survive. So I could sleep because of this issue only 1 hour for 12 hours flight. Good luck. As second issue doesn’t happen too often"

Punti positivi: "The on-flight crew was great, very helpful and friendly."
Punti negativi: "The check-in staff required me to check my poster (for an academic conference), which has never happened to me or any of my colleagues before because the poster fits on top of luggage in the carry-on bins."

Punti negativi: "They closed the gate early so I couldn't take the airplane. They forced me to buy new ticket. I had to stay on the transit area for 24 hours."

Punti positivi: "On time, organized , quick, polite staff, good food"

Punti positivi: "The flight attendants were friendly and helpful. Especially when we were leaving they took care that nobody would leave their stuff. The captain voice on announcement was calm and relaxed and it calibrated the right relaxed atmosphere during the flight."
Punti negativi: "Everything was good"

Punti negativi: "Add entertainment Seat comfort"

Punti positivi: "Clean plane"
Punti negativi: "To have entertainment. Choice in food."

Punti negativi: "Can bend the seat, don’t have to walk and back on the airport"

Punti positivi: "Il personale molto gentile"

Punti positivi: "Food on Aeroflot is good these days and the flight staff is very competent."
Punti negativi: "Check-in staff on this given day was not at all sympathetic."

Punti negativi: "Non arrivare bagaglio.. giorno dopo dovuto chiamare io a Mosca per sapere del bagaglio..perché Bologna non sapere niente.... e dovuto ritornare a prendere con ulteriori spese per viaggio Bologna e ritorno.."

Punti positivi: "Comfort in aereo"
Punti negativi: "Camminare 40 minuti pulman per sbarco da volo Minsk.. Mosca.."

Punti positivi: "Sedute piccole e molto scomode"

Punti positivi: "Sedute molto comode, cibo molto buono"

Punti positivi: "I liked the convience of traveling between cities quickly. But in this case my flight was delayed"
Punti negativi: "My flight was delayed and the food was not good at all..."

Punti positivi: "Seats were comfortable. Food was OK but not great."
Punti negativi: "I was the second person who boarded the plane in the business class. The flight attendant distributed ipads and headsets. She completely ignored me. When I asked her for one she said that they had only 15 of them and 16 people were in the business class. They do not have oe for me. I said why did you not give me one before she said I was sleeping which was a flat lie. Simply terrible and stupid service. Moreover, that flight attendant looked like a bar hostess than a professional person. Her English was very ppor. I talked to the bursar. She kept apologizing but it did not help. I am multi million miler and Diamond member with Delta, I never had an experience like this, AEROFLOT really needs to train their people better. Very bad experience."

Punti positivi: "Nothing"
Punti negativi: "We missed THE connecting fligh. They provide us really low quality hotel not clean at all. Also it took us 5 hours to go to the hotel from the airport. They made us wait 5 hours. I felt like I’m an illegal immigrant. In the hotel there was no slipper no toothbrushes. They should’ve provided us a kit"

Punti positivi: "Staff friendliness"
Punti negativi: "The check in process was lengthy and not too organized. No in flight entertainment offered."

Punti positivi: "Friendly and polite crew."
Punti negativi: "Everything was good."

Punti positivi: "Worked like a well-oiled machine. Friendly food service right on time and in good sequence, quality food, free simple self-service "bar" in between at any time. Huge choice of decently new movies and much more on the entertainment system."
Punti negativi: "Little thing that I usually don't notice as I normally travel with good noise-reducing headphones. But I forgot to take them with me this time and had to use the earbuds that were handed by the attendant. They really suck. Distorted, narrow band sound makes it almost impossible to discern the soundtrack. Would not forget my good headphones again ."

Punti negativi: "I will never fly with this BS company! They don't speak English they treat you very bad. They are a rasist company especially if you are a US citizen! Shame on you aeroflot!"

Punti positivi: "Nulla"
Punti negativi: "Famiglia composta da Babbo e Mamma e bambina di 3 anni, ritardo di 3 ore alla partenza e 12 allo scalo di Mosca. Ci è stato detto in Giappone che ci avrebbero dato un hotel per la notte a Mosca (un diritto per ritardi oltre le 6 ore) e dunque imbarchiamo il passeggino della bambina, arrivati a Mosca di albergo neanche l’ombra. Chiedermo immediatamente il rimborso!"

Punti positivi: "everyrhing"

Punti positivi: "seats were comfortable"
Punti negativi: "my meal request did not make it to flight, and the substitute food i received was very poor"

Punti positivi: "great flight, friendly service, good food. best part is non-stop between moscow and miami."

Punti positivi: "On time flight departure"
Punti negativi: "Very small leg room, seems like you are traveling on a discounter"

Punti positivi: "I like the service who gave me the flight attendants"
Punti negativi: "The food is not good."

Punti positivi: "servoce was awesome seaysbwere great proce.was.great"

Punti negativi: "Pilot was very rude because i was charging my laptop on board. I stopped doing it. He just yield at me in russian. Internet was very expensive too. 15 usd for 30 mb"

Punti positivi: "The plane was more spacious ad the on boarding process was still on organized but since there were less people it was it as bad as the first flight"
Punti negativi: "The in boarding process were on organized no entertainment"

Punti negativi: "I got stomach ache.! Because of the food"

Punti positivi: "Vegetarian meal service was great."

Punti positivi: "Aeroflot's advantage over other airlines is simply the convenience of time. The flight to Moscow from LAX is 11 hrs. with a 2 hour flight connection to Yerevan, my final destination."
Punti negativi: "Isles are too narrow. Awful Food. No Wi-Fi. Entertainment system sucks."

Punti positivi: "The crew was helpful and was always supportive."
Punti negativi: "There was no entertainment but it was a short flight. Food could be better relative to other airlines."

Punti positivi: "Price, punctuality"
Punti negativi: "Boarding gates at Moscow are ridiculous, and no priority boarding for biz or SkyTeam"

Punti positivi: "Price, punctuality, comfort on board (new business seat on A777)."

Punti positivi: "Punctuality."
Punti negativi: "Old fashioned business class on this A330, no full recline, entertainment not working, price similar to European competitors. Luggage arrived 2 days later."

Punti negativi: "No priority lane for boarding."

Punti positivi: "The crew was curious polite and ready to assist."
Punti negativi: "Poor entertainment old movies, low variety."

Punti positivi: "The only direct flight between Moscow and Washington"
Punti negativi: "The flight was late, the menus had no relation to actually available food, some of the passengers were obnoxious drunks and crew didn't want to restrain them even after repeated complaints of harassment. Not the first time either, so this is a recurrent problem. On the other hand, if luck is with you, you may get few unusually nice flying companions or enjoy some offbeat movies."

Punti positivi: "Comfort, staff, prezzo, breve attesa tra i voli"
Punti negativi: "Imbarco senza priority lane, sia per Skyteam priority, sia per business class."

Punti positivi: "Comfort, staff, prezzo"
Punti negativi: "Imbarco senza priority lane, sia per Skyteam priority, sia per business class. Viene offerto sistema di intrattenimento portatile invece che fisso."

Punti negativi: "Boarding from tokyo was a mess... Had to wait 1.5 for check in"

Punti positivi: "Great air company, excellent crew, nice meal, comfortable seats with normal space"
Punti negativi: "Nothing. May be tickets might be cheaper."

Punti negativi: "Male personal refused change my seat without extra payment. Very strange! I am Skyteam Elite costumer. Last time I had the same problem with KLM and since then never fly with that company. I hope it was individual incident with Aeroflot..."

Punti positivi: "The crew was courteous"
Punti negativi: "The bus from the gate to the plane did not leave for 25 min after filling up with people, and we were just standing there tired and hot. It is a wonder no one fainted. When we finally made it to the plane, the doors did not open for what felt like an eternity (another 5-7 min), then the drive announced "the plane is not ready and we are going back to the airport." I thought he was joking.. The bus took off again and after 10 min or so ended up pulling up to the plane. Once on board, the pilot was apologetic. But I almost missed my connecting flight."

Punti positivi: "The tv, flight attendants was very nice"
Punti negativi: "The meal was still frozen"

Punti positivi: "i like the the the counter service when i was getting breading pass"
Punti negativi: "the crew were so rude and not kind. and not polite. I was sitting in wrong seat and one lady came and she forced and rudely thread me to get up from the seat and take the right seat. i was really upset with the crew"