Trova offerte per voli da Aeroporto di Istanbul a Bologna

Punti positivi: "New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen."

Punti negativi: "Siting at exit row gave more legroom thus more comfortable and more sleep. Disadvantage is that apurar must be stowed in bin overhead which is not within reach. It’s a bit of inconvenient and feeling insecure for important papers and $ inside."

Punti negativi: "Did not like emergency exit seat."

Punti positivi: "Friendly staff and decent size."
Punti negativi: "Vancouverites are a bunch of entitled, self-absorbed twats. Not really much ANA can do about that."

Punti positivi: "Comfortable seat & nice crew."
Punti negativi: "Seat booking was not available when I booked on line. Ad some difficulty getting a seat next to my wife."

Punti positivi: "The entertainment options were great, the food was great, the staff was friendly and helpful."
Punti negativi: "It took a while for them to serve the first meal and I don't know that there was a need for a second meal. I would have preferred to sleep."

Punti positivi: "empty flight, foods tasted good."
Punti negativi: "The seat was uncomfortable. Entertainment choices were limited."

Punti positivi: "One of the best service! Thank you!"

Punti positivi: "Great experience overall."

Punti positivi: "Flight attendants were very nice"
Punti negativi: "Movies on board need upgrade"

Punti positivi: "Zero"
Punti negativi: "Asked specifically at the ticketing counter not to be seated in a non-emergency row. Were seated in an emergency row. For a 12 hour flight with seats that don't recline and nothing the on-board staff could do about the ticket counter's negligence and bad faith other than apologize. Seated upright for an overnight flight (for the second time on the same trip) for 12 hours. Not a pleasant experience. Had a feeling ANA would be bush league. This trip confirmed those suspicions. It wasn't the crew's fault (though they, unfortunately bore the brunt of my displeasure) so much as the counter's fault, but airlines charging what they are shouldn't be putting passengers or crew in this position. The ticket counter folks literally mislead us. They specifically told us that these were not emergency row seats and that we would have reclining seats and seatback displays in front of us like everyone else. The entire reason I asked is because we got stuck in the last row on the way in with seats that don't recline, which blows for a 12 hour red-eye flight. Instead we got seats that did not recline and a fold out screen that came from the right-hand arm rest. Not the end of the world if one had no choice, but certainly not what I paid for and certainly not what the ticketing counter people stated we were getting (under specific inquiry about the very point). The ticketing counter in particular seems to be skeevy, at best. To the detriment of their own crew, who is left apologizing for things they can do nothing about. As stated, this is a bush league international carrier. Avoid unless you love sleepless nights crossing the international dateline..."

Punti positivi: "Typical ANA quality as always."
Punti negativi: "Nothing in particular."

Punti positivi: "The crew was very professional and exceptionally polite and attentive. Possibly the best I have encountered on an international flight."

Punti positivi: "I liked the way the pilot talked to us and let us know what was going on and still got us there on time even though our departure was slightly delayed."
Punti negativi: "There had to be something better than pretzels."

Punti positivi: "Real stewardess', well dressed and polite. Show pride in their job. Great food and drink service. Clean new planes."

Punti positivi: "Excellent service. Good food. Great entertainment selection."
Punti negativi: "No free WiFi"

Punti positivi: "The quality of your aircraft. Clean, modern, plenty of leg room."
Punti negativi: "The "meal" served about 1.5 hours after takeoff was just a very light snack. Nothing substantial. Could have been more food."

Punti positivi: "Nothing"
Punti negativi: "First, I did an online check-in and was able to secure a seat for the first leg of the flight, but was able to get any information on my second leg. So when I arrived at the Thai Airways counter to load in my bags I asked the Thai Airways representative about the missing information. His response was that he could not get into the ANA system and that I have to go to the ANA counter to ask for that information. Given that my layover in Narita was only about 45mins landing to going to the gate, I was not comfortable with not knowing if I would be on that flight or not. The Thai Airways representation at the boarding counter did help me a bit and got in touch with a guide in Narita to help me get my luggages and get to gate properly. I wanted to note that we did not arrive in Narita on time due to the high air traffic so the plane had to circle around for 15 mins. When we finally landed I had about 15 mins to get through the custom and ran to my gate. When I received my ticket I was shocked that I got a middle seat on a 13 hours flight! If I have known this earlier I would have paid for a better seat, but since I was not able to check-in online and didn't receive any info about this flight prior to boarding I was not allowed to change on this full flight. In addition, the plane ride was awful. The food was disgusting and the seat was very uncomfortable. The seat did not even recline back! I don't expect much from a short distance flight but for a 13 hour long flight, I at least expect the seat to be slightly better than sitting on a rock against a brick wall. All in all, this was a HORRIFIC EXPERIENCE I went through. The stress and the discomfort on the plane was an experience that no one should ever feel while traveling. It was an awful nightmare on an ANA flight. I would like a refund on this flight with no exceptions. Sincerely, Jessica Saesue"

Punti positivi: "Very polite staff"
Punti negativi: "The curry made me sick and the movies were outdated."

Punti positivi: "The airline offer a lot of food on the plane including Hagen Daz ice cream. The service was excellent, flight attendances were polite and always smile. The seat was very comfortable!"

Punti positivi: "Everything"
Punti negativi: "The fact I had to come back to Canada from Japan. Canada is ghetto."

Punti positivi: "Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday."

Punti positivi: "Food and service was excellent."
Punti negativi: "Seats in economy were narrower than other airlines."

Punti positivi: "I like the nice and warm service from the crew"
Punti negativi: "Food can be more variable but overall its oke"

Punti positivi: "Crew are nice, helpful and polite"
Punti negativi: "Airport problems turned it into a very long flight. We circled around Narita for hours"

Punti positivi: "The ANA crew were very sweet and accommodating"
Punti negativi: "Very unhappy over the first leg. Nothing indicated it was a United Airline flight to be boarded at United Airline terminal in LAX. Seat selected at time of booking was not honored since selection has to be done on United Air's web site. Did not get the meal I ordered for the same reason. Very short time to get from arrival gate to the connecting gate at Haneda."

Punti positivi: "Very nice plane, enough room, didn't feel cramped"
Punti negativi: "Had to switch gates 2 times"

Punti positivi: "Incredible service"

Punti positivi: "Food was good, the crew were kind, nothing less than one expected and nothing more either"
Punti negativi: "Not much of a choice when it came to films"

Punti positivi: "Flight attendants walk up and down the aisles paying attention to everyone's possible needs. They're looking to be helpful."
Punti negativi: "Nothing really."

Punti positivi: "Friendly and helpful airline staff and flight attendants. Efficient boarding. Departed on time. Great in flight service."

Punti positivi: "They had good movies and music of my choice."
Punti negativi: "One flight attendant out of all others showed arrogant behaviors and facial expression. I was sort of disappointed because I chose ANA because of a reputation of their service and modesty embedded in the Japanese culture but not this time. I should have written down her name."

Punti positivi: "The staff was so very helpful and nice. Thanks a lot!"
Punti negativi: "The great disinter service from the flight attendants made up for the delays."

Punti positivi: "For such a long trip, it was pretty comfortable. The flight crew was friendly and helpful and the food was good"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Food and movies."
Punti negativi: "One of the stewardess had an unfriendly look on her face."

Punti positivi: "Very friendly staff, happy to explain and let us try the lemonade drink"
Punti negativi: "would have preferred more asian food options"

Punti positivi: "Efficent, courteous and reliable."
Punti negativi: "Nothing in particular."

Punti negativi: "Unorganized. No info to transfer from ANA to united code share partner. United staff unhelpful. Had to go back and forth to multiple counters at least three times."

Punti positivi: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."

Punti positivi: "ANA has one of the best friendly and courteous service. I was kept well fed through my flight and had a smooth flight."
Punti negativi: "I wish the English announcements were not in so heavily thick accent and more understandable. Transfer from the plane to the airport is quite tedious when the plane is parked away from the airport. I wish they would make transferring carry-on more disabled friendly."

Punti positivi: "Great flight. Plenty of leg room in economy section. Attendants polite, helpful and made you feel like you their valued customer. Would fly ANA again when traveling their routes."

Punti positivi: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent. Meals were perfectly portioned and delicious!!!"
Punti negativi: "N/A"

Punti positivi: "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
Punti negativi: "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."

Punti positivi: "Polite and considerate crews Food is good. Crews are always smiling."
Punti negativi: "No boarding zone? Everyone just swirm up and line up for the shuttle. No order even though there are guidance."

Punti positivi: "Nice flight"

Punti positivi: "ANA has always treated the passengers better than airlines from the United States.I avoid the airlines from the United States when it is possible."

Punti positivi: "I finally got home."
Punti negativi: "The two-hour delay on top of the six-hour layover was ridiculous. I could have driven home faster."

Punti positivi: "All flight attendants were friendly and eager to help. The entertainment options were also very good."
Punti negativi: "My seat did not recline, so my back hurt by the end of the 12hr flight."

Punti negativi: "This is my first flight with Turkish Airlines. It is much better than every Europe Airline company. Until the Covid19 pandemic is over I will not fly to Europe with any European company. Turkish Airline are that good. On top of that you get to transport two big bags of luggage for free."

Punti positivi: "Same as the first flight."
Punti negativi: "Same as the first flight."

Punti positivi: "Not much really"
Punti negativi: "Boarding, food, seat comfort. Essentially everything"

Punti negativi: "They haven't all update information about covid update, workers had no idea about anything, rude and unhelpful I had to miss my flight because of their mess, stay at the airport for 4 hours to get my luggage back and get a hotel."

Punti negativi: "Flights are not on time with random cancellations."

Punti negativi: "They made me check my hand luggage, did not pay attention to what airline I would get on my connection flight, neither got my warnings about it. They sent my bag directly to my destination but the other airline wouldn't pick up."

Punti positivi: "friendly staff"
Punti negativi: "encouraging passengers to do more social distancing at gates"

Punti positivi: "amazing"
Punti negativi: "nothing"

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti negativi: "The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good."

Punti positivi: "Amazing crew, confortable seats, great complimentary internet service"
Punti negativi: "Food was not up to standards, the inflight entertainment does not offer enough film or TV shows, enough variety or latest films"

Punti negativi: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Excellent staff."
Punti negativi: "Very cramped, even for economy."

Punti positivi: "I love the food and the movies"

Punti positivi: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Punti negativi: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

Punti positivi: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Punti negativi: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."

Punti positivi: "The service was excellent, staff helpful and understanding."
Punti negativi: "No business class priority boarding, no assistance available with transfer."

Punti positivi: "Food and service in business class were splendid."
Punti negativi: "Absolutely nothing"

Punti positivi: "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
Punti negativi: "Cc"

Punti positivi: "All."
Punti negativi: "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"

Punti positivi: "Great good entertainment n crew provided warm and courteous service"
Punti negativi: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."

Punti negativi: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"

Punti positivi: "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."

Punti positivi: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."

Punti positivi: "Turkish do a good job of giving you a good service for your money."
Punti negativi: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Punti negativi: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"

Punti positivi: "Food and crew amazing..I guess Turkish airline going to be best"

Punti positivi: "I liked everything, from the inflight catering, check in, etc! I had to cut short my trip to Istanbul due to a family issue- they couldn’t do enough to facilitate a flight home at short notice at a minimum cost and most importantly expedited my return with the minimum of hassle- thank you Turkish!"
Punti negativi: "No negative points to make."

Punti negativi: "Need More premier economy seats"

Punti positivi: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Punti negativi: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Punti negativi: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"

Punti negativi: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."

Punti positivi: "The services was excellent."
Punti negativi: "Delay around three quarter an hour."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Onboard food was good"
Punti negativi: "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "Very friendly and willing crew."
Punti negativi: "Sound through headphones could be better. Hope to have free onboard internet one day!!"

Punti negativi: "They lost one of our bags."

Punti positivi: "The boarding was fast and smooth"
Punti negativi: "The food"

Punti positivi: "I am not blaming the airline at all for these inconveniences."
Punti negativi: "NOTE: THIS IS NOT A CRITIC OF THE AIRLINE Having personally experienced the latest in the consequences of travel related rules mandated by US public officials, I am yet again left wondering if they, and their families, go through these rules that they impose on the general public. Or if they just breeze into their private airport wings and planes. I doubt they take off shoes, belts, and such, or go through irradiated machines. But going through about 3 extra layers of security while transiting is a bit much. Not to mention the extra hours spent relinquishing and reclaiming laptops etc. Frankly, non of these acts makes anything safer. It is akin to the permanently parked police vehicle on the Brooklyn Bridge in NYC since 9-11. What is that supposed to deter?"

Punti positivi: "Food, entertainment system"
Punti negativi: "Everything else. Europes Bedt Airline should be much better. Turkish Airlines is nothing against UAE airlines."

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "Boarding was orderly"
Punti negativi: "No entertainment"

Punti positivi: "The window seat"
Punti negativi: "Nothing"

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "We were the only customers in business class, which was nice. Lots of attention from the crew, and food was good."
Punti negativi: "Ummm, THAT was "business class"? Same seats as economy, with middle seat blocked off. Limited recline, no entertainment, no comfort seats. Nice meal, nice drinks, nice service...but I'm a little stunned that a European airline would call this kind of seating "business class". Only thing that separated it from economy class was a curtain, and middle seats blocked off."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Seats were ok and crew was kind and professional. Food was terrible on all flights. They gave mayo or cheese or something I can’t figure out in a sandwich on multiple flights. That thing though slightly different was terrible every time. Also gates changes and pilot landed in wrong part of the airport for its-fra leg and we had to have passportA checked while exiting the plane and had to take a bus. My transit time was short but gladly made it"
Punti negativi: "I missed my second leg from fra-ist. The gate was changed and I was given wrong directions by airport employees so I went through a very long and painful wait at a security line that I didn’t need to go through had the airport info employees knew what they were doing or saying. I ended up missing the flight because of repeated wrong directions"

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "Istanbul to frankfurt flight had no entertainment, no charging usb ports n a small ham sandwitch for breakfast - this was a 4 hour early mirning international flight!!!"

Punti negativi: "13 hour flight and only one meal and a sandwich"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "I like they give you a hot towels before meal to wipe your hands. Very friendly crew service was great❤️❤️"

Punti positivi: "Lufthansa doesn’t let the passenger choose their seat; it instead assigns their seat for them!"
Punti negativi: "Too many last minute gate changes for boarding are confusing which costs extra time for the passenger, especially for connecting flights."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Everything thanks"
Punti negativi: "Awesome thanks"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "The crew was good."
Punti negativi: "The infotainment system could be better. My system was not working for the first 3 hours and then the sound went out out completely after 2 hours of use. Also the airbus model still use the outdated 2 prone headphone and I was not able to use my noise canceling headphones."

Punti positivi: "It was very comfortable and service was great and good food and drink"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Not much"
Punti negativi: "Online check in wouldn't let us add luggage. No entertainment. No choice of food. uncomfortable seats."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "I miss my flight because of short layover from Texas to Pensacola. Why I haven’t notified before 1:27 min would not be enough for custom process"

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti negativi: "Voli in ritardo"

Punti negativi: "The business class seats are small and the leg-room is short There is no entertainment units on this flight"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Crew and Food"
Punti negativi: "DELAYED BOARDING, OVER CROWDED TOO TIED, VERY HARD TO GO TO TOILET OR STAND"

Punti positivi: "The food was tasty but the service was excellent. Lovely staff."
Punti negativi: "The seats are uncomfortable, particularly for business class. And there is no in flight entertainment. The journey can drag if you’re not prepared with your own. Boarding was slightly chaotic but expected in Istanbul airport."

Punti positivi: "Service , timing"

Punti positivi: "This was my first experience flying with Lufthansa airlines and the experience was outstanding from start to finish! This is what flying should be like! Other airlines should do what they do!"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Excellent service, food and entertainment"

Punti negativi: "Troppo freddo"

Punti positivi: "It was totally bad experience due to cancellations of the flights which I already booked to SJC airport in CA. The first confirmed Lufthansa flights No: LH 1305/ LH 488 ISTANBUL to SAN JOSE via FRANKFURT were cancelled. Then my family in USA contacted the airline and agreed about FLIGHT TK 005 / UA 1883: IST-ORD-SJC. At the checking counter in Atatürk Airport I got the last shock of being Lufthansa didn’t issue a ticket for the flight and the time was running fast and l had no contact neither with my family nor anybody else at the airport therefore i had to purchase a ticket to SFO via Frankfurt. In another word it was very bad experience."

Punti positivi: "Flight, crew, arrival were good"
Punti negativi: "Security in Frankfurt was overwhelmed, so we were transferred to a set of security gates which is very far from the A gates. Had to take 2 slow elevators (no escalators!), go through the underground walkway connecting B and A sections and finally walk to one of the outermost gates to board. We were bused; our bus waited next to the plane for quite a long time full of people and without AC. It was a very unpleasant experience."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Upstairs deck for economy is a small space but is relatively quiet. Boarding was relatively quick through electronic gates where you scan your boarding card. Flight attendant was very personable. She was checking some passenger names as some seemed to have switched seats and remembered mine for the rest of the flight. Something you usually get in business class but a first for me in economy. They also came around several times during the flight with water/juice, and snacks. Entertainment was ok. A mixture of newer movies available."
Punti negativi: "Like all economy seating not much space especially when the person in front reclines their seat. This makes getting in and out of the seat a little difficult. Food a bit limited. 2 main meals for this flight (lunch/dinner) - chicken or pasta for the first one and beef or pasta (again) for the pre-landing meal. Also the attendant didn’t know the translation of the pasta dish from German to English so that was a bit disappointing. One thing to note. I flew Hamburg to Frankfurt to connect to the San Francisco flight with a 1 hour layover. You need to go through passport control in FRA and then I hustled to get to the gate. They were boarding as I arrived but maybe 10 minutes later and I would have missed my flight. No issues with the airline just a cautionary note on the layover time. I would likely book an earlier connecting flight to give a bit more time."

Punti negativi: "Frankfurt connecting flights are the worst"

Punti negativi: "Flight was delay for almost a hour."

Punti positivi: "Meal was good."
Punti negativi: "No entertainment system. Crew wasn’t attentive. Check in experience was bad, no ability to check in for your connecting flights, you have to make adjustments at the next airport which limits seat selection."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "New plane, comfortable seats, cheerful and polite staff"
Punti negativi: "There were no overhead screens with the video clips about Greece and its food..."

Punti negativi: "The procedures at Naples Airport were a bit of a mess... had to wait for checkin information and a long circular walk through many shops to get to the gates. We did not appreciate that."

Punti positivi: "Crew was great"
Punti negativi: "Leg room. Hardly any for a person 6' and above"

Punti positivi: "The crew is good and friendly"
Punti negativi: "To be committed to the time of departure"

Punti negativi: "Flight was late, we missed our connection, there was no information etc"

Punti positivi: "Everything"

Punti negativi: "15 min late and at Athens airport took me 40min to get my luggage."

Punti negativi: "It was all great, apart from the bus we needed to board both sides air sides which delayed and complicated the process. Boarding at the terminal itself is much better."

Punti negativi: "Food was very small portion, chicken (2 little slices) with plenty of potatoes. Forgot to give me the tray with the food,didn’t apologize at all.then they told me i need to wait cause they ran out of food trays.."

Punti positivi: "Assistenti competenti"
Punti negativi: "Avrei dovuto specificare che sono vegetariano"

Punti positivi: "Friendly crew, clean and comfortable plane"

Punti positivi: "Hi, i was surprised that i had to ask an extra money for my suitcase, because when I ordered the flights nothing was written about extra payment!"

Punti positivi: "Crew was pleasant. Boarding was efficient."
Punti negativi: "Seats not particularly comfortable after a trans Atlantic flight. This review process needs a N/A category."

Punti positivi: "Ease of boarding and crew"
Punti negativi: "Food"

Punti positivi: "Very good company Nice staff"

Punti positivi: "Everything think was good! The pilot too strong"

Punti positivi: "Crew was kind and professional Flight was overall comforable"
Punti negativi: "On my return flight to Athens from London, I was told that my hand luggage was too large and needed to be checked. I had to pay an extra 55 pounds (75 USD) to check the bag. On my Aegean flight to London a few days before, I was able to check the bag for free. I do not understand why I was charged for the bag on the way back but not on the way over. $75 is half what I paid for the flight itself - seems way too much just to check a small bag. I will keep this in mind when considering flying with Aegean in the future."

Punti positivi: "Service, food, entertainment was good! Plane wasn’t full so made a more comfortable trip."
Punti negativi: "Had to wait over an hour before take off for repair. But happy they were conscientious about fixes."

Punti negativi: "I wasn't aware I was supposed to pay for my luggage"

Punti positivi: "First flight from OTP to Athens arrived late. Crew members awaited at security check and had a bus waiting just for my baby and I to take us to the plane."

Punti positivi: "I liked that I was going to Israel – I didn't like being an hour and a half late losing my luggage and not knowing when I'm going to receive it"
Punti negativi: "Lost my luggage – plain one and a half hours late"

Punti negativi: "Delay 1 hour and 20 minutes at departure"

Punti positivi: "Good customer service and unexpectedly good food. Nice staff."
Punti negativi: "Boarding was late, and it took forever to take off and land. I missed my ferry because of this and had to buy another ticket. Also super small seats."

Punti positivi: "Service and boarding was smooth and professional. Everything was nice in regard to the flight. Very pleasant crew."
Punti negativi: "Very tight seats. I am glad I am not a large person or had to sit next to one. It would have been very difficult. Even in these days of tight seats this was smaller than most."

Punti negativi: "baggage fees were totally unreasonable high"

Punti positivi: "Great food and drink."
Punti negativi: "So cramped!"

Punti negativi: "Very upset with airline. We arrived 1 hour and 15 mins before flight and was told they oversold our flight and gave away out tickets. That is illegal to do. I want a full refund for our 3 tickets. Our names are Bernard , Judith and Max Levin. We were suppose to leave at 5:30 am and arrive at 7:30 am. Instead, we lost the entire day and did not arrive until late afternoon . This is not right what the airline did to us. I want a refund from our credit card."

Punti positivi: "Check in was easy. Plane seemed well kept inside. Attendants nice."
Punti negativi: "Hot! Little to no AC. Flight delayed an hour because first plane had AC problems."

Punti negativi: "Doesn't mention on kayak that the flight was low-cost flight and that we need to pay extra for luggage. we had to pay it on the check -in on airport and it was so expensive."

Punti positivi: "It was on time, the food was excellent, comfortable"
Punti negativi: "It was cleaned, good food, duty free shop and the service"

Punti positivi: "The cabin crew was extremely helpful and patient with those passengers who were struggling to place possessions in overhead bins. While leaving the aircraft, I was able to call out to the captain that it was an excellent flight and he responded with a big grin."

Punti positivi: "Everything was very efficiently run, and the staff were all very friendly and helpful."
Punti negativi: "On the outward flight Aegean sent me the next connection flight gate on my phone, but they didn't do that on the return flights. Anyway, it was easy enough to find the next gate inside the airport."

Punti positivi: "THe food was not bad."
Punti negativi: "They charged me for a standard one piece of luggage 35 Euro without advance notification. I forgot my phone at the gate, but they did not let me go back to take it (even when I was willing to give up on the flight and bear the cost). An awful company. To stay away."

Punti negativi: "They should board the back rows first so that people are not jamming the isle, like they do in Brazil. The boarding ran 15 minutes late."

Punti negativi: "excessive cisa checks for my wife who is not an EU citizen"

Punti positivi: "This was fine."

Punti positivi: "Hot lunch was a pleasant surprise. Seats comfortable but cramped and didn't recline. Prompt baggage service."
Punti negativi: "No entertainment. No power jacks."

Punti positivi: "The spinach pie and greek yogurt with honey breakfast was the BEST airplane food I've ever had! Also, I was seated in the exit row and there was a good 10 feet in front of me before the next row of seats. I didn't know what to do with all that space. Great experience"

Punti positivi: "It was fine"
Punti negativi: "Staff is rude. We are the paying customer"

Punti negativi: "Not being able to bring coffee purchased 200 feet from the gate on board was irritating"

Punti positivi: "The flight was smooth"
Punti negativi: "No clear signage on line formations Boarding pass kiosk was broken only one working CHAOS No one in authority assisting families or anyone else."

Punti positivi: "loved the airline! would fly with them again."

Punti positivi: "The flight was ok"
Punti negativi: "The airline didn't warn that the ticket doesn't include luggage. Other airlines do. Also no word about it in the tickets. Even airline representative wasn't able to find any mention about no checked in luggage. Ticket price was twice more expensive than the lowcost ones. For me it felt like a scam. Especially they had very few passengers and it seems they're doing this intentionally"

Punti negativi: "we were charged twice for the exact same flights, date and seats. My husband made the same reservations as I had for both of us three weeks later than my reservation was made. When this was discovered by us I called and was told by two agents that I couldn't get any money back. What a rip off."

Punti positivi: "cabin attendants were remarkably pleasant and helpful; created a great atmosphere for fine flight in all details."

Punti negativi: "Comfort"

Punti positivi: "This was such a smooth flight. It was one of my best flights and I fly alot.."
Punti negativi: "Not applicable everything was wonderful"

Punti negativi: "When I arrived to the airport they told me my ticket had been canceled with no explanation. After 40 min they got me on the flight. I am still not sure exactly what the issue was"

Punti negativi: "My brother in law and I both had carry on luggages that look big but fit in the box. After being asked to do the size check, the agent asked him to check his bag instead of carrying it on but not mine, even though his is within size limit and mine clearly looked bigger. We have no doubt that there was some profiling going on; he's Latino. That sat with us the whole ride and now will probably never ride with Aegean Airlines again."

Punti negativi: "I got 178 emails from kayak.com alerting me to over a dozen gate changes when the gate never changed. Why so many?"

Punti negativi: "The touch screen did not work properly"

Punti positivi: "The seats were so comfortable"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Salimos a tiempo . El business es muy confortable"
Punti negativi: "La comida horrible . No se limpian los baños"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "The crew was professional & friendly"
Punti negativi: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Punti positivi: "Flight was on time."
Punti negativi: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Punti negativi: "Time"

Punti positivi: "Flight arrived on time"
Punti negativi: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Punti positivi: "Fantastic gate agents!"
Punti negativi: "The food was terrible."

Punti negativi: "The KLM crew are always great serving and treating you. Well above many other airlines."

Punti positivi: "The crew was great. The soecial meal request was hadled well despite oversight."
Punti negativi: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Punti positivi: "Crew helpful. Food good."
Punti negativi: "Better range of movies please"

Punti positivi: "Slow service."
Punti negativi: "Better communication!"

Punti positivi: "Crew were great"
Punti negativi: "Refreshments"

Punti positivi: "Great plane and staff"
Punti negativi: "Delayed"

Punti negativi: "Head support for 6 feet plus people on seats would be good"

Punti negativi: "Troppo ritardo"

Punti positivi: "Seat comfortable"
Punti negativi: "Flight was delayed and overhead bin space was very small"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "KLM staff is great"

Punti positivi: "The crew were really helpful with people who had tight connections because of the delayed flight"
Punti negativi: "I wish they had WiFi"

Punti positivi: "Friendly staff"
Punti negativi: "Security check at gate; No priority"

Punti negativi: "Inflight was better than I expected. But needs upgrading air crafts."

Punti positivi: "The crew!!"

Punti positivi: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Punti negativi: "old screens and entertainment system leg room to small"

Punti negativi: "Nothing special"

Punti positivi: "punctuality of boarding and flight time"
Punti negativi: "attitude of crew in business class: no sense of true hospitality"

Punti positivi: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Punti negativi: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Punti positivi: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Punti negativi: "No complaints about anything."

Punti positivi: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Punti negativi: "That it didn’t happen."

Punti positivi: "Food and staff behaviour"
Punti negativi: "Entertainment"

Punti negativi: "Customer service"

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Nothing"
Punti negativi: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Punti positivi: "Premium economy service was good."
Punti negativi: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Punti negativi: "Please Endeavour to put the expiration date on the food served in the flight."

Punti positivi: "Bording was good and general flight ok"
Punti negativi: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Punti positivi: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Punti positivi: "Consistently high standards"
Punti negativi: "Nothing"

Punti positivi: "Very friendly and helpful personnel."

Punti positivi: "Short-hop flight, fit for purpose."

Punti positivi: "Cabin crew very pleasant"
Punti negativi: "Lost our bags, little sympathy from staff"

Punti positivi: "Comfort economy well worth the extra."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "That we didn’t crash"
Punti negativi: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Punti positivi: "Arriving more or less on time"
Punti negativi: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"