Trova voli economici da Hawaii per Toscana

"The staff was the highlight. Only thing that could have been better was the temperature on the flight from Hawaii to Seattle. The plane was too cold to get comfortable"

"I loved the hospitality of the crew, they were a great crew. What I didn’t like was how the airport I was going to be in for a layover closed down due to it raining in the area. I missed my connecting flight, and got put on a flight that departed 8 hours from the time I arrived to the airport. I also have no news on where my luggage is."

Punti negativi: "The social distancing, the cdc is recommending 6 ft but there are passengers directly behind and in grinning us and only one passenger seat empty between 2 people. With covid on the rise, how are you actually doing your party to take care of your customers."

Punti positivi: "When I asked for a seat change the crew was very accommodating"
Punti negativi: "With covid in Seattle I was placed next to a restroom. I did not see any bathroom sanitation occurring during the flight, and no sanitizer available anywhere."

Punti negativi: "Space on airplanes"

Punti positivi: "Wonderful hospitality, excellent service!! Clean, well thought meal service."
Punti negativi: "Hoping that this will continue!!"

Punti positivi: "Good crew, my seat did NOT recline."
Punti negativi: "Plane was somewhat crowded."

Punti positivi: "I was surprised that we received two meals and constant drinks in economy. Delta definitely has better hospitality than American."
Punti negativi: "The seats were really tight between the rows. The space between the seats on the same row were typical."

Punti negativi: "The coffee could’ve tasted better."

Punti positivi: "The overall experience on the flight was quite pleasing. The flight crew created a warm atmosphere on what was a very cold morning. Seating was not the most comfortable but the wasn't unbearable."
Punti negativi: "Delta should have a better food menu for those early flights unless the motive is to encourage everyone to eat an organic and wholesome meal prior to boarding, something we all should be doing."

Punti negativi: "Seats did not match seat map"

Punti negativi: "Stop being LATE!!!!"

Punti negativi: "Ran out of hot water on flight"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "Check in process & text updates were awesome!"
Punti negativi: "My flight to PDX was quite bumpy so food and beverage service were impacted, which I totally understand. However, the fact that I was not served at all, does not sit well with me! They had to stop service with only a few rows left to go due to turbulence but rather it just being a delay in service, the flight attendants never came back to check on the customers they hadn’t served even when the seat belt lights turned off. I really enjoy flying Delta but not this time!"

Punti positivi: "The movies offered were decent"
Punti negativi: "I paid extra for a window seat I sit down after they squeezed us all in like sardines and come to my surprise there is no window in my aisles it had been covered up in plastic . First making my area narrow than all the other seats and between the plane leaving late and the terrible process of loading people on the plane . Delta airlines was all about the up sale from charging for every bag to charging for internet ,food so on and so forth. Also one bathroom in the middle of the plane ? REALLY ? Out of tissue , paper towels , and tissue one hour into the flight . What in the Hell is going on with this airline ? Won’t fly with them again ."

Punti positivi: "i likes that drinks were free"
Punti negativi: "i shouldn’t have to pay for headphones"

Punti positivi: "The closeness of the airport in proximity to my house as well as the ease of finding your gate and boarding."
Punti negativi: "There were so many passengers and such a small plane. There was NO leg room and the lady in front of me wanted to recline her seat, when I’m already claustrophobic to begin with. It was hot and the air above our head was barely working. There was one flight attendant who was blatantly rude to an elderly lady about her bags under the seat before the flight took off. To make this all worse, I had to suffer through all of this discomfort for over an hour for a 25 minute flight."

Punti positivi: "The crew was fine, flight was completely full and they were very prompt in their service. The power outlets didn’t work. The lights were on, but when I plugged in they didn’t charge."
Punti negativi: "Very uncomfortable. Seats very close together for a flight that lasts over 5 hours."

Punti negativi: "We left 30 minutes late due to congestion and I missed a layover. Otherwise it was a great experience"

Punti positivi: "Boarded quickly and we made up plenty of time when we were only 15 mins late for take off."
Punti negativi: "Baggage broke our baby stroller. Banged up, heavy deep scratches, and won’t lock properly nor will it release the brake phone portly where one wheel won’t unlock without much luck. Waiting to see how they correct this very expensive issue. And the vegan tapas option for food was not good at all. Ended up staying hungry for the duration of the flight. But my wife enjoyed her turkey sandwich."

Punti positivi: "The crew are very nice on both flights and they were very courteous the seats.T"
Punti negativi: "The seats were not that comfortable."

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Boarding and luggage check in were great. The flight crew and the flight itself were uneventful which is perfect."
Punti negativi: "Snacks are the bare minimum and the restrooms could have been attended to more often, paper was piling up in the trash."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti negativi: "Flight was delayed with no explanation, The crew sprayed me twice with the fizz from opening soda cans with no apology."

Punti positivi: "Great comfortable flight"

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "Zones are more delineated."
Punti negativi: "People were obviously cutting in line and edging up before their zones were called."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Crew was friendly"
Punti negativi: "We were delayed an hour and a half"

Punti negativi: "Seats diddn't recline - often ignored by flight crew."

Punti positivi: "Everything was fine other then seating assignment"
Punti negativi: "I was traveling with wife but was not able to seat with her. I was stuck in the middle of 2 of the worlds biggest plus sized people. Armrest was a constant struggle. Willing to pay more next time to avoid hassle."

Punti positivi: "Movies"
Punti negativi: "no bed"

Punti positivi: "Great ground staff and flight crew, except they should as warn and apologize regarding the limited gate as access so far from the check-in."
Punti negativi: "Signage is terrible. Delta sign out side is obscured as and too small. Construction is no excuse for the confusion. Delta is not readable on the overhead signs and airport is too dark at night. Everything is hard to find."

Punti positivi: "1000s of movies and shows to watch. Plenty of overhead bin storage. Alcohol beverage service included. Crew was great."
Punti negativi: "Baked chicken dinner was gross."

Punti negativi: "My luggage didn't make it home. I checked in the same time with my daughter we have the exact same bags, hers made it mine did not. How does that happen? They said it would be on the next flight and would deliver it to my home. Eight hours later and I still have not seen it."

Punti positivi: "We had terrible turbulence for probably 4 of the nearly 5 hour flight. The turbulence were the Pitts, but the plane, amenities, staff and amenities were top nothcj! Highly recommende Delta."
Punti negativi: "Bad turbulence"

Punti positivi: "The boarding process was smooth, friendly staff."

Punti negativi: "Ottimo"

Punti positivi: "From friendly staff on the ground to check us in, to helpful flight attendants, Delta has once again convinced us it is one of the better airlines . Will fly delta again."

Punti positivi: "The crew were super friendly and helpful."
Punti negativi: "The entertainment system was completely down for the entire flight."

Punti positivi: "Posto molto comodo, viaggio fluido e ben organizzato"

Punti positivi: "Personale cortese ed efficiente. Viaggio piacevole"
Punti negativi: "Aereo un po' datato, manutenzioni necessarie in alcune finiture."

Punti positivi: "That I made it to Dublin"
Punti negativi: "The flight was delayed due to aircraft issues making us 2 hours late for vacation. THIS IS MY HARD EARNED MONEY! I literally put blood, sweat and many many tears into this trip. The flight attendant was so rude on this trip. It was like she was absolutely offended by my presence. I barely even spoke to her except to make sure of my vegetarian tray to which I got the nasty reply "You'll have to wait because I don't have it with me now". If I wasn't so focused on sleeping as much as I could I would have written her name down. No complimentary cocktails for Preferred Seating? Seriously? What did I upgrade for exactly? Literally four inches of space? Late, rude, money sucking industry who holds no accountability for wrong doings. Don't get into the Health Industry.. you'll kill people with this flippant attitude. Bleh.. I doubt I'll fly with Delta again. The thought of having to do so turns my stomach."

Punti negativi: "The flight got delayed by 3 hours or more. I missed my flight from LA to FL"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "Security in Frankfurt - long lines"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "the entertainment kept cutting in and out on itself, and i was listening to classical music and it simply didn't work to hear anything whole. annoying but not critical"

Punti negativi: "The first leg to Frankfurt was 6 hours late. Missed connection, missed next possible connection, and waiting in line to try to get last possible flight out. Everyone's schedule has been turned upside down."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "The crew should treat better passengers but overall is been good"
Punti negativi: "Overall is been good"

Punti positivi: "We got two drinks, I had an empty seat next to me which made things more comfortable"
Punti negativi: "Add an entertainment system, better food, there shouldn’t be a long wait to get a drink after your meal and maybe serve water with the meal. There wasn’t too many shops in the airport"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Everything"

Punti negativi: "Voli in ritardo"

Punti positivi: "Flight on time"
Punti negativi: "UAL sucks, as expected."

Punti positivi: "The seats are comfortable with more leg room than other economy airlines. Love the downstairs bathroom waiting area. Great place to stretch. Vegetarian food was the best ever on a flight. Crew are the best..Thank you"
Punti negativi: "Perfect in my book."

Punti positivi: "Quick flight. O ly 2 people per row. Bags did not get lost"
Punti negativi: "Walking to different concourse. Then walk down to bus and ride 10 mins to plane and wait to get on. First come first seated."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Very roomy seats, friendly attendants. Nice sunset. My sister liked the 'tour' of the airport on taxiing to the gate. I found it frustrating. The plane was about 30 minutes late which was nice because it took a while to get off our Munich flight, find our new gate and we ended up nearly running to the gate."
Punti negativi: "I, again, didn't like walking down 3 flights of stairs, getting a crowded bus to take us to the plane. We are used to using a jetway to the plane. I realize that European airports are busier than American airports though."

Punti negativi: "Flight was delayed more than 1 hour 30 minutes"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "flights were comfortable."
Punti negativi: "They lost my luggage both ways! I missed my connecting flight from FRA to TXL so I was given a train voucher from FRA to TXL instead of a flight. Luggage came 2 days later. Then they canceled my return flights TXL- FRA-MCO because "I didn't complete my journey". They rebooked me as wait list and then eventually I was confirmed. Luggage lost on return flight, no idea if/when I will receive."

Punti positivi: "First time on Lufthansa. Service was friendly and airplane food was surprising good."

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Nothing"
Punti negativi: "First flight was canceled and we had a pleasure (after 12 hours flight from SJC to FRA) to spend another 11 hours in the airport."

Punti positivi: "flight was on time"
Punti negativi: "The plane appears to have left with NO luggage on board. 3 days later, I am still without luggage. The promise to deliver the missing luggage within 24 hours was not honoured."

Punti negativi: "We never got on that flight!"

Punti positivi: "Thanks for continuing to offer complimentary, hot meals on your international flights! Crew very friendly. Despite being in economy cabin, crew attempted to make it a good experience."
Punti negativi: "Long flight, bathrooms start to look ugly. Incoming plane landed way out on the tarmac, obligating passengers to be all packed into shuttle bus which took a long time to get to terminal."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "service"
Punti negativi: "delay"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "Flight itself was fine. Some turbulence but that could not be helped"
Punti negativi: "My 6am flight was cancelled while we were waiting in line. No one explained anything. Just went up to desk and I was put on a flight an hour later. But then my bag did not make it I was there in plenty of time to check in. Easy explanation would have helped"

Punti negativi: "I didnt get my reserved seats, and the seats were not most comfortable compared toothed airlines."

Punti negativi: "Flight delayed because of a late/lost family, then made us late for connecting flight."

Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."

Punti positivi: "Take off and landing"
Punti negativi: "Layover time"

Punti positivi: "Easy boarding, entertainment"
Punti negativi: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."

Punti positivi: "Yeah Everything well organized"
Punti negativi: "I believe so"

Punti negativi: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Punti negativi: "Entertainment system was not working on all seats"

Punti positivi: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Punti negativi: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."

Punti positivi: "Cops is always a good reason to flight"
Punti negativi: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."

Punti positivi: "Nice and attentive crew."
Punti negativi: "Seats not comfortable in premier economy."

Punti positivi: "Not much, seats are super uncomfortable"
Punti negativi: "Better code sharing with KLM"

Punti positivi: "I like the comfortable seats"
Punti negativi: "Service lag a little"

Punti positivi: "Great newer plane, great service!"

Punti positivi: "Great crews, excellent customer service"

Punti negativi: "Really hard to get boarding passes online"

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "Air france crew at Mumbai Airport very rude and not supportive during checkin"

Punti negativi: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

Punti positivi: "Crew was very nice and the food was excellent"

Punti negativi: "wine selection divider between seats"

Punti negativi: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"

Punti positivi: "No extra charge for simple refreshments."

Punti negativi: "Engine noise in the cabin is loud."

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Punti negativi: "Nothing"

Punti positivi: "Everything"

Punti positivi: "Friendly crew, good meal and entertainment"
Punti negativi: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Punti positivi: "Great food (Economy class). Good Service"
Punti negativi: "Not enough bathrooms on Economy class area due to aircraft design."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti negativi: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."

Punti positivi: "Nothing"
Punti negativi: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."

Punti positivi: "Crew were pleasant most of the time"
Punti negativi: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

Punti positivi: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Punti negativi: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"

Punti negativi: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti positivi: "The noise-canceling headset is good."
Punti negativi: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti negativi: "The flight was late, real late."

Punti positivi: "Plenty of seat space"
Punti negativi: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."

Punti positivi: "Super fast boarding and smooth takeoff"

Punti negativi: "I was asked to change my seat repeatedly"

Punti positivi: "The cheese and the bread"
Punti negativi: "The unprofessional staff during boarding and food serving"

Punti positivi: "Nothing particular"
Punti negativi: "Nothing particular"

Punti positivi: "Cabin crew very friendly and caring."
Punti negativi: "Airport services and lounge are OK."

Punti positivi: "Aeromobile comodo e personale davvero professionale"

Punti negativi: "Service and media"

Punti positivi: "Crew was good and mostly attentive."
Punti negativi: "Had to move seat three times because the audio/video didn’t work in my seat. Was very frustrating"

Punti negativi: "DO NOT FLY AMERICAN AIRLINES DURING A PANDEMIC. They were not keeping folks distanced from each other, they did not make sure that all the passengers had masks (I understand that people might take them off in flight briefly to drink etc but there were people that walked right on without masks on at all) The flight was FULL. They did a full drink/snack down the aisle thing ensuring that everyone packed into that small space would all be taking off their masks at the same time (if they still had it on in the first place). I did not feel safe at all."

Punti positivi: "Not much"
Punti negativi: "Why no service in first class??? Cost cutting measure?"

Punti positivi: "I got there safe!"
Punti negativi: "I f plane had slowed downed during turbulence."

Punti positivi: "I got an unexpected box lunch. Food was good. Thanks."
Punti negativi: "Seats were cramped. A little more elbow room would be welcome."

Punti negativi: "The flight had an emergency oxygen failure an hour into the flight, so we had to turn around and go back to the departure city for 4 hours. Extremely annoying on an overnight flight."

Punti positivi: "On Time Departure / Early Arrival. Pleasant Crew"

Punti positivi: "The trip started off poorly with a day delay and rebooking hotel and car at final destination. Not to mention our final destination is San Antonio not Phoenix. We were not rebooked for a flight from PHX to SAT. But after a few hours we were finally booked. We didn’t really appreciate the 7 hour layover at 0100 in the morning and nowhere to get a meal or even coffee. However, the flight had the same crew from the night prior and they were excellent. The flight was open so we were able to get more leg room, less waiting time for the bathroom, and pretty much one on one service from our flight attendants. With all the struggle in the beginning, this particular flight was actually the best flight I have been on."
Punti negativi: "We were ok with the hotel and meal vouchers however, again, the only part of our itinerary looked at was the first flight, not the second into SAT. Had we not questioned the agent, we would have been stuck in PHX with no room, no car, and if we eventually would have gotten a flight, our reservations for car and hotel in SAT would have been cancelled and I would have been out $1700. I already lost money but it could have been worse. Basically, I am paying for a car and room that I am not currently in. Reimbursement for that would have been nice. Either way we will still travel using the travel service and this particular airline in the future."

Punti positivi: "It was a safe flight back to the Phoenix thank you."
Punti negativi: "More ethical vegan options."

Punti positivi: "On time"
Punti negativi: "They at least need to have TVs in aircraft. I felt United was better service wise and aircraft wise."

Punti negativi: "Old plane. No seatback entertainment available in plane."

Punti positivi: "Smallest seats of any airline I've recently traveled on"

Punti positivi: "The flight was good."
Punti negativi: "The seat size could be bigger, and the layover was awful. Sixteen hours is unheard of."

Punti positivi: "Free movies on the included display and electric outlets are top notch."
Punti negativi: "I wish they would offer food service more in the middle as we just ate before boarding."

Punti positivi: "Comfortable seats, nice crew, decent entertainment."

Punti positivi: "The crew was great. No leg room, seats and isles were too narrow. Had a soggy turkey wrap both going to and coming from Honolulu. It was not what I expected from AA. Will not fly AA again on a long haul."
Punti negativi: "Everything!"

Punti negativi: "No AC, and after boarding there was an issue with the; we had to deboard and wait nearly an hour to load onto another plane."

Punti negativi: "The entire entertainment system was down the entire 6 hour flight. Crew attempted to reboot the system several times with no luck."

Punti positivi: "It was a great flight. It was on time, and the plane was clean and the stewardess was courteous"
Punti negativi: "It was a great flight."

Punti positivi: "Overall good value for money for a Economy seat. The aircraft is of a recent make & model with the latest amenities on board. Crew is friendly & departure well on time."
Punti negativi: "Exit seats on row 12 are NOT exit seats although they are sold as such. They have regular leg room. Only the left must seat has more leg room as the row in front in that spot does not have 3 seats."

Punti positivi: "We were early but couldn't get to the gate!"
Punti negativi: "Same as above"

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "Good entertainment. Gate agents friendly and efficient"

Punti positivi: "Friendly attendants"

Punti positivi: "Crew was nice and accommodating, and movie selection was great. Flight got was smooth, too."
Punti negativi: "The Tiny seats. I’m smaller (5’7 135 lbs) and was sitting next to a regular sized man (6’ 175lbs) and we had no room."

Punti positivi: "Everything went smooth and fast"
Punti negativi: "N/a"

Punti positivi: "Comfortable, fast check in, nice staff, arrived a little early, great timing. Will fly AA again"

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti positivi: "Flight was smooth, on time. Modern plane. Got the sense that careful aircraft maintenance is always a high priority. Courteous attendants. Large choice of movies."
Punti negativi: "Blankets but no pillows on this long red-eye. We need a pillow! Wrap was a bit doughy. no choices."

Punti positivi: "Efficient, nice crew."
Punti negativi: "Seats were rock hard. Terrible situation for a long flight."

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti positivi: "Staff is friendly and helpful, great attitudes"
Punti negativi: "My initial flight time was changed to a longer layover for some reason. Which.. spending 6 hours in an airport is just not ideal"

Punti positivi: "The flight crew did a good job."
Punti negativi: "Throughout the boarding process, my spouse and I had a seat and pre-check, until we got to the airport and we were told they don't know why, but our pre-check was "dropped" so we needed to be rechecked in. What wasn't told to us was we would lose our seats and be put on the bottom of a waiting list. We were able to board bc other passengers did not show up, however we no longer had our seat preference, so I had a middle seat, although I'm a service member with a left knee issue so my seat needs to be an isle one. Also, there were no food choices that did not account for my allergy."

Punti positivi: "On time departure and arrival."
Punti negativi: "No own movie screen for a 6 hour flight. No snack/ nuts with drinks"

Punti negativi: "My luggage was inexplicably placed on a later flight which arrived an hour after my flight arrived."

Punti negativi: "I arrived at HNL nearly 2 hours before my flight. The check-in procedures at HNL were very poor. There were not enough operating machines to help passengers check-in. In fact, there appeared to be more non-functioning machines .than working ones which created a huge backlog of passengers. We then had to wait in another long line to have our bagged checked and boarded. This was one of the worse situations I've seen in a very long time."

Punti positivi: "Nothing"
Punti negativi: "Employees seemed like they didn’t like working for American. Flight was delayed and nobody informed us about it until it was past the past the boarding time. Missed connecting flight and booked on flight 5 hours past original departure time. Sat in an aisle seat and stewardess kept bumping my arms."

Punti negativi: "Flight was overbooked"

Punti negativi: "Agent at gate said overhead compartments were all full and no more room for any bag. So I had to check in my carry on luggage . To my surprise, there had many open space when I walked in the plane. The worst thing was my brand new suitcase was torn. I told the luggage agent the incident and she said they had no liability what so ever."

Punti negativi: "Flight was delayed 8hours"

Punti negativi: "Aereo vecchio"

Punti negativi: "My seat was broken and wouldn't recline very much at all."

Punti negativi: "Rude staff, they changed our flight 2 times and did not offer a drink or food"

Punti positivi: "The entertainment was a new release movie - liked that. The food was okay."
Punti negativi: "Seats not comfortable, especially for a 7 hour trip! My tray table broke and would not close. I informed a stewardess and she apologized for the inconvenience and did her best to duct tape it shut (twice). It's an old plane, I would not recommend for a flight more than 2 hours. Wasn't greeted at boarding. Had to interrupt staff to ask which side of plane I should walk down to get to my seat. I paid extra for 12th row - waste of money!"

Punti positivi: "Crew, seats and entertainment. Unfortunately a rude passenger in front that put their seat back too far and refused to compromise so didn’t have much leg room over a 6 hour flight."
Punti negativi: "Ran out of half the food options halfway down the plane."

Punti positivi: "Niente"
Punti negativi: "Tutto sono rimasta molto delusa perché per troppo non sono riuscita a prendere il volo abbendo la mia carta di embarcó i El posto per problemi di documenti che no sapevo in fine no se a cercato di trovare una soluzione i o perso il volo"

Punti positivi: "Timely. Best entertainment."
Punti negativi: "Very disappointed with the seat. Then placed us next to women with children. No rest for us at all. Also no blankets provided. Others had."

Punti positivi: "Crew was helpful in answering questions"
Punti negativi: "The only food served was a pay option only."

Punti negativi: "Our flight was delayed from Honolulu. This made Customs and Screening stressful...as there was only 45 minutes to get through and then to the gate. No one advised that there was another plane shortly, which would have reduced the feeling that we had to sprint down to the gate. Otherwise a very good flight"

Punti negativi: "The food. Skip the cup of noodles."

Punti positivi: "Slight delay due to mechanical issues"

Punti positivi: "I had requested assistance which was excellent."
Punti negativi: "The small seats"

Punti negativi: "24 hour delay due to mechanical issues"

Punti positivi: "The flight attendants were polite but didn’t go out of their way to help out."
Punti negativi: "No room to store carry on and nobody seemed to care that all space was taken close to our seats. We felt penalized because others abused the system while we were trying to follow the rules."

Punti positivi: "getting of the plane!"
Punti negativi: "the bed bugs, no lights, no comfort, the cold, very limited service"

Punti positivi: "Passengers were kept well-informed by staff on flight status. Boarding process was efficient. Gate agents and crew were professional and friendly. Appreciated the in-flight entertainment."
Punti negativi: "Seating was cramped and claustrophobic. I'm only 5 feet tall and my legs were stiff after a 90 minute flight. "Snacks" were kind of pathetic - tiny bag of pretzels. The worst part was the crowded gate area at Boston. It made me feel like a cattle holding pen. Since we're told to get there two hours early, it would be nice to have more than a tiny little snack bar with overpriced pre-made sandwiches and salads that have been sitting out for who knows how long. Crappy lukewarm coffee. Starbucks is right outside security, but of course we can't bring liquids through."

Punti positivi: "we had to pay for everything"

Punti positivi: "Everything was good"
Punti negativi: "One Stu artist who was a older women she was very grumpy, there was little to no turbulence the whole flight and if you got up to go to the washroom and we’re waiting and seatbelt light came on she would make u sit down immediately even if it wasn’t that rough, she made a girl wait for the washroom for 45. Minutes was kinda pathetic, when she was on her shift break not one person had a issue with any of the other flight attendants only her"

Punti positivi: "The quick route was good (that's the only reason I *might* consider choosing this Air Canada flight again in the future)."
Punti negativi: "On a flight to India, full of people of Indian origin, Air Canada served TERRIBLE imitation-Indian food. The "naan" bread was like a thick cracker, and the vegetarian curry was unedible. Samosas were soggy (they should be crisp on the outside). The Sikh man next to me complained over and over to the flight attendant. Of all the types of food to serve, leaving Vancouver, why not showcase great Canadian seafood or cooking? Everyone going TO India will soon get to eat amazing local Indian food, so why risk making poor-quality imitation Indian food?"

Punti positivi: "We were given a $10 meal voucher in Toronto for the 2hr delay, nothing was done for us in windsor after waiting close to 5 hours."
Punti negativi: "Flight was delayed from Windsor to Toronto for hours the. Again from Toronto to San José."

Punti positivi: "Seats in business."
Punti negativi: "The food."

Punti positivi: "The crew is always tops. Despite being out of coffee, they were good-natured and funny and kind."
Punti negativi: "My seat was super uncomfortable for some reason. Maybe the cushion was coming off? I couldn't adjust it because the guy next to me was so tall and taking up so much room (not his fault!) So anyway my butt totally fell asleep because this weird hard line/bar was poking me."

Punti positivi: "At least there were individual tv's. The choice of movies was horrendous."
Punti negativi: "Where to start. The first flight was canceled because the morning crew never showed up. The second flight was delayed 4 hours. The food was atrocious, there was no room and the seats were godawful. The flight attendants were nice but the gate agents were no help at all and terribly rude."

Punti positivi: "Normal flight. Nothing exceptional."
Punti negativi: "Normal flight. Nothing exceptional."

Punti positivi: "Great food, comfortable seats."
Punti negativi: "Long delay on departure, the ground crew decided to leave without clearing us for the flight. Probably helped cause the luggage catastrophe that followed on the next flight."

Punti positivi: "I love the new Boeing 787 planes! This was the smoothest flight ever, both from Vancouver to Tokyo and back again. The new planes have the dimmable windows, which are so cool! And, each seat has it's own screen with free movies, TV, flight info, etc. Also, the flights were on time!"

Punti positivi: "The waiting room before boarding was big and comfortable. Staff was very friendly."
Punti negativi: "Children running around because there wasn't anything to do. Passengers ignoring no food and drink signs. A passenger had a nut allergy so no food could be eaten or served with nuts. I understand this serious health risk, but passengers need to be handed out free of charge crackers or cookies if they were counting on eating their own snack. Passengers were putting both their carry on and personal item in the over head storage and therefore there wasn't enough storage for those would only wished to store one item."

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti negativi: "I only had one gripe about this flight and my one other flight on Air Canada Rouge; the overhead bins are very poorly designed. I purchased a carry on bag specifically to meet their regs, yet it had it go in the bin longways, taking up a ton of room. The bins are tall, which is wasted space, when what they really need is another 1-2" in depth."

Punti positivi: "Reasonably good all around."
Punti negativi: "I paid for an upgraded seat on this flight and wished I hadn't. Whole rows of seats were empty and I would have been more comfortable in my original seating, according to the seating plan during online check in the entire plane was booked out but for a few seats."

Punti positivi: "Departed on schedule"
Punti negativi: "Very unfriendly flight attendent"

Punti positivi: "Airbus 787"

Punti positivi: "Crew were friendly and not bossy. Plane was not crowded. Pilot made up most of our lost time (see other box). Ground crew were friendly and efficient in Toronto, getting to me to my departure gate in time. I was pleased to be offered a food voucher."
Punti negativi: "Departure delay of 3 hours from Tel Aviv. Unruly Haredim should be left on the ground in Toronto, not in London. Food voucher was usable at only one outlet, and Burger Ranch is a greasy spoon. Would more choice be too difficult to organize?"

Punti negativi: "Check in was slow and confusing."

Punti positivi: "The crew was pleasant, and the boarding and de-planing process went smoothly."
Punti negativi: "The plane was really cold, and we were told that they couldn't adjust the temperature, but we could have a blanket - at a cost. We have heard from other people who travelled Rouge about how cold their flight was, too. I also didn't realize that there wouldn't be in-flight movies - unless you rented an i-pad, etc. That was a bit disappointing for a 6-hour flight. I think that I would rather have paid a little higher fee for the flight and have some of the things built into the ticket than have to keep paying out money for all the different things."

Punti positivi: "The crew was very pleasant and welcoming. The aircraft was very visibly clean, and my seat was comfortable. Most importantly the flight was on time and the boarding process was properly supervised."
Punti negativi: "I'm 65 years of age and have been travelling by air since I was 5. (You know back when airplanes had piston engines and propellers). So the tings I don't like are what you might expect. I don't like that I have to pay extra for a seat with adequate legroom. I don't like being charged for the most basic of Wi-Fi connections. (Delta's and Amtrak's are free). Although this was a very short flight, the passengers could have been offered the option of either cookies or pretzels, instead of everyone being stuck with pretzels."

Punti positivi: "Entertainment and comfort of seats"
Punti negativi: "The crew was very rude and not helpful"

Punti positivi: "There was more room on this plane. Also an agent was waiting at the gate with hotel and meal vouchers when we landed in Vancouver. The hotel we stayed in was very nice."
Punti negativi: "Nothing"

Punti positivi: "The crew was friendly"
Punti negativi: "Seats are extremely small and cramped. Temperature was too cold during the flight and there wasn't even a fan on so it was the cabin temperature which couldn't be adjusted. In addition No blankets or cushions were provided. The leg room was horrible. I'm only 5'5" and I felt cramped, so I can't imagine how it would feel for someone taller. also, no one checked bags due to the newly imposed fee so everyone crammed their luggage into the overhead compartments and many of us had no room to store our carry-ons and had to put it below our seats, causing even less leg room. the Hawaiian airport also locked out the waiting area for international flights back to Vancouver due to some policy that the area must be locked down until the plane has arrived and everyone is off the plane. Many of us were sitting on the ground outside in the non-air conditioned hallway in front of the stores like homeless people for over 2 hours. Luckily seniors were sitting on wheelchairs and did not have to wait while standing or sitting on the ground. They finally let us in 20 minutes before boarding but really by then it made no difference."

Punti negativi: "Not even one single snack for free"

Punti positivi: "Crew is quite young and friendly.. good service. Boarding was quick and easy. Blanket and neck pillow package were comfy and worth the $7"
Punti negativi: "The plane was FREEZING and the seats are a bit cramped."

Punti negativi: "Tell customers beforehand that they need to download the AirCanada app to use wifi. One is unable to download the app in flight, and so we are without internet the entire time. I can't believe on this super long distance flight we didn't have TVs to watch anything. I had one on my first and shorter flight, but not the actual international flight portion? What the hell?"

Punti positivi: "More leg room"
Punti negativi: "Horrible seats"

Punti positivi: "Everything was average."
Punti negativi: "Not all food available on the food catalog menu."

Punti positivi: "Plane was late due to Stewart missing the bus from their hotel?...seriously unprofessional and the check in staff lying to customers to accommodate others customers from an undeparted flight from the night before?...attempting to change my flight due to this?...seriously need to do better Air Canada...and to top it all off you are served by a snotty unprofessional group of stewards?....a huge JOKE!....won't be flying this airline again and I will be spreading the word!"
Punti negativi: "Seriously?"

Punti negativi: "Plane is dirty and dated. No entertainment"

Punti positivi: "The crew nice and accommodating; the food for business class was good. There was no food for economy. The seats were comfortable. It was an overall good flight."

Punti negativi: "Like riding in the back seat of a corvette."

Punti negativi: "I had legal rights to, as I tried to explain to the agents. They dismissed and mocked me, until 3 hours later. By that time I had missed my flight."

Punti positivi: "Wide seats."
Punti negativi: "Small leg space. No window by seat. The seating map did not make this known, otherwise I would have chosen another seat."

Punti positivi: "Nice helpful staff, kept bringing by a water bottle to fill my water up."

Punti positivi: "There is not one thing that was good about this flight. Bad plane, bad service, bad food. That sums it up. Will talk to as many travelers as I can to tell them to avoid this nightmare."
Punti negativi: "No entertainment on board. No complimentary drinks. A piece of cold banana bread literally thrown on the tray for breakfast. Called the airline when reservation was made and told it would have entertainment and complimentary drinks. The switch to Rouge was a bait and switch. Rouge is from the 1970s. Long flights to sit and stare at the back of seat. Crowded seat at that. NEVER WILL FLY AIR CANADA AGAIN"

Punti negativi: "Much too cold, kept me from sleeping"