Trova offerte per voli da Gran Canaria a Aeroporto di Venezia-Marco Polo

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti negativi: "Flight was 90 minutes late."

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "No seat comfort"

Punti positivi: "I liked that it was a straight flight from SFO -ZRH. On board entertainment was great."
Punti negativi: "Seating is way to tight. Service from crew is nothing at all like it used to with Swiss. Nearly a smile from crew ( both legs of flight) mostly just hand motion when serving food. Food was a big disappointment too. It feels like all the good service is reserved only for business and first class !"

Punti positivi: "Crew was very friendly. Seat a pretty comfortable."

Punti positivi: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Punti positivi: "The food was amazing"

Punti positivi: "Crew good"
Punti negativi: "Baggage small bag forced to check"

Punti negativi: "We were happy with everthing"

Punti positivi: "Amazing crew/ food/seats very comfortable! Very relaxing ride !"
Punti negativi: "It was perfect !"

Punti positivi: "A nice crew n my seat next to me was empty so I can sleep well..."
Punti negativi: "Maybe give every passenger a bottle of water..."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti negativi: "We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm."

Punti positivi: "We called for seats 23 hours prior to flight. To our amazement we were assigned to an exit row."
Punti negativi: "It was an easy 2.5 hrs. flight at which a small warm quiche was served. Nice surprise."

Punti negativi: "plan was late for any reasons...."

Punti negativi: "Great"

Punti negativi: "We didn't fly to Zurich. Instead, we flew from Berlin to Frankfurt to San Francisco to San Diego. Although the alternate airlines did a fine job and we had nice flights thanks to them, we only found out about the change when we arrived at the airport and it caused us multiple inconveniences throughout the day. Our flight from Berlin to Zurich was scheduled to board at 9am, so we left our accommodations at 6:30am so we could arrive at the airport around 7am. It was a rushed, hectic morning and we stayed up late preparing for it the best we could. When we arrived and found out our flight was canceled, we learned our new flight wouldn't board until 11am. So we rushed for no reason and had to spend a considerable amount of extra time at the airport that we could have spent enjoying coffee one last time at a local cafe or something. We planned to fly straight from Zurich to San Diego so we could participate in an interview for our Global entry application (which you can only do when arriving in the US from an international flight). Because we had a brief layover in San Francisco instead, we had no time for this and were unable to do the interview when we arrived in San Diego because it was a domestic flight. The change also caused issues with our luggage. We're not used to checking bags when we fly OR flying internationally with layovers in the US, so we asked the agent at the Swiss desk in Berlin how it would would with both of those aspects in our travel with the itinerary changes. The agent told us our luggage would follow us all the way to San Diego and we didn't have to worry about it. However, we learned once we got to San Diego that our bags were left in San Francisco because apparently we were supposed to pick them up and recheck them, but we had no idea. It was a huge bummer and we wish we would have had more control over our itinerary that day. People book certain flights for certain reasons and need to have a say when their flights need to change."

Punti positivi: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Punti negativi: "I travel a least 5 times a year and Kayak is always my option."

Punti negativi: "Because we missed our connection on our incoming flight, due to a delay leaving Newark by Swiss, Swiss cancelled our returning flights. So when we got to the airport on our return day, we were not booked on any flights. We were required to stay overnight and take a United flight home. Will avoid Swiss in the future."

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "Crew was nice."
Punti negativi: "TV's did not work. Food was lousy."

Punti positivi: "Flight was exactly on time as described. Crew was friendly"

Punti positivi: "The service of snacks during the flight. My suggestion to change seating was followed by a adequate replacement. I think I will add sparkling/distilled water to my list of water choices."
Punti negativi: "Hmm!"

Punti positivi: "Flight is conformable.. Crew was fine."
Punti negativi: "they did not put our special meal request for the 1st leg of our journey .. it was only 2.5 hours flight.. so its okay,.. but generally not a good thing...experience at the Zurich airport was not good. They checked our passports 3 times before we got to our gate. Swiss airlines should account for these things when they give options for the connections. we had about and hour and half layover and did not even have time to have coffee or anything before a 9+ hour flight. We just ran from one flight to another and barely made to our flight.."

Punti positivi: "on time and got us there on time."
Punti negativi: "untrained staff waking people up no flexibility with ordering GF dinner late"

Punti positivi: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner. The warm croissants served at breakfast were a very nice touch."
Punti negativi: "Due to turbulence, I could not get out of my seat as much on the return flight, so I did have some swelling in my feet."

Punti positivi: "Everything was fine"

Punti positivi: "typical Swiss quality"
Punti negativi: "Delay. Missed train connection. Business class went to row 15 To then leave it empty"

Punti negativi: "Our flight was delayed 25 minutes leaving Rome."

Punti positivi: "Fast"

Punti positivi: "Tons of movies, excellent food, clean planes, friendly crew. Flying was a pleasure."
Punti negativi: "Checking in is very inefficient at JFK. There was only one (super slow) teller checking all of economy, while three people checked in business class. There were no automated check-in kiosks. you can imagine the chaos. Unfriendly tellers too. On the way back I was selected for a strip search when I checked in at the gate. So was my husband, but he wasn't told of this until he Was boarding and his ticket beeped on scanning. There was no room for our carry on, because we boarded so late. Annoying."

Punti positivi: "Very attentive to children at boarding and in-flight."

Punti positivi: "The seats on Swiss' A330-300 are so comfortable in economy. Easy to find a good position to sleep in. Embrear from Zurich to Oslo is tighter, but food and service like in the old days! Bravo!"
Punti negativi: "Nothing"

Punti positivi: "The crew is rude"
Punti negativi: "40 min delay"

Punti negativi: "Our luggage was left behind in Zurich after an unnecessary gate check. There were plenty of room in the overhead bins, and we purposefully bought the luggage because they were sized for bin storage."

Punti positivi: "It was quick and the crew was really nice!"
Punti negativi: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."

Punti positivi: "Short flight"
Punti negativi: "The tram ride to the plane"

Punti negativi: "I paid extra for a seat with more room but found that the seat did not offer any more room than the average coach class seat in any other airline. That was unexpectedly disappointing."

Punti negativi: "Major delay"

Punti positivi: "The ambient being so relaxing felt asleep all the way to Zurich."

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti positivi: "Courteous staff,"

Punti positivi: "What I liked is that they didn't really focus on the weight I had little more weight and they didn't really make an issue for me"
Punti negativi: "Geneva airport is so busy on the weekend I had to stay in the line for 20 minutes it's a little annoying"

Punti positivi: "Was all great as with other legs...will fly again"
Punti negativi: "Seats seemed smaller but do need more entertainment options."

Punti positivi: "Great kosher food!"
Punti negativi: "Leg room"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti negativi: "Flight delayed so missed the connection. Had to pay $120 for hotel because the next flight was next day. Had to pick up luggage from connecting city and re check them the next day. Seat tray was crooked in the plane."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Safety of aircraft"
Punti negativi: "Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Horrible"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Great staff and food"

Punti positivi: "The flight attendants were friendly, and service was fast. The snack was a chicken and carrot sandwich. It was good."
Punti negativi: "The boarding was delayed twice and no explanation was given by the staff. We arrived 1 hour late."

Punti positivi: "Nice entertainment selection"
Punti negativi: "Too many snacks, food was low quality, flight was delayed with no reason given,"

Punti negativi: "Voli in ritardo"

Punti positivi: "1.5 hour flight, on time and all that one should expect from a good airline."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "After the first flight on the incredible new plane, this was a disappointment. Plane seemed old and dilapidated."
Punti negativi: "See above"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Had ridiculously long bus ride from terminal to plane. Plane was parked on the outer reaches of the airport. This happens far too often on Lufthansa when connecting in Franfort. Build more gates!!"
Punti negativi: "Business clsss sweats on A321 were coach seats with the center seat left empty. Not sir it is worth the higher fare."

Punti positivi: "Nothing this was a nightmare."
Punti negativi: "We missed our connected flight because or flight was delayed... this does not make any sense. If the flight is delayed, there should be proper high priority check in and bus transport implemented so we arrive at our gate on time. Me and the 2 other passengers had zero chance to arrive on time and were at a loss of breath. And i paid for my selected seats to which i am asking for a refund because what happened was unacceptable. When we addressed our concern, the lufthansa employee told us that u cannot have buses for all the passengers in a situation of a delay.... unacceptable.... how is this the client's fault to miss a flight due to a delay?"

Punti positivi: "Loaded plane from both ends, giving fast boarding time."
Punti negativi: "Limited entertainment on this short flight."

Punti positivi: "Nothing"
Punti negativi: "Attitude of staff very poor at a request for a drink of water"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Good"
Punti negativi: "Standard"

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Loved the snack choice"
Punti negativi: "No complaints"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "So because of tge traffic and snow i got at the airport 25 min before the departure of my flight...but when i explained my situation every employee tried their best to help me in getting on the plane, by even opening the gate for me!! They were very helpfull, fast and efficient. Thanks to their kindness and efficiency i was able to get on the plane and see my family at home. I am verry thankfull to all the staff for it!"

Punti positivi: "On time"
Punti negativi: "Nothing"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Since the flight was not full I could stretch out to sleep. I liked the extensive movie selection"

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti negativi: "Delayed"

Punti positivi: "The food was good."
Punti negativi: "Flight was not on time. They did not even make arrangements for connecting flights after knowing we would be late. Airhostness looked like they did not care about anyone in general got a negative vibe from her."

Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."

Punti negativi: "Flight from Milan delayed of 1 h . Missed connection have been rebooked to a new flight with crappy seat"

Punti negativi: "Ritardo"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Overall a nice and good flight"
Punti negativi: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti negativi: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Punti positivi: "Nice crew, good food."
Punti negativi: "Both bathroom were not working in business class area."

Punti positivi: "Muslim food"

Punti positivi: "Loved the smooth ride."
Punti negativi: "Bathroom was pretty nasty"

Punti positivi: "Fast boarding"
Punti negativi: "Slow in refuelling, got us delayed for 40-"

Punti positivi: "Pleasant crew. Appropriate and efficiently served snack."
Punti negativi: "Boarding and disembarkation were slow."

Punti positivi: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Punti negativi: "Flight was delayed, had to run to my next connection flight."

Punti negativi: "Flight got cancelled"

Punti negativi: "KLM crew exceed our expectations"

Punti positivi: "Food and service"
Punti negativi: "Working wifi would be good. Better A/C. More comfortable seats"

Punti negativi: "Troppo ritardo"

Punti negativi: "Delays, took my hand luggage into the hold,"

Punti negativi: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Punti negativi: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Punti positivi: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Punti negativi: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Punti positivi: "The crew are amazing! Attentive and friendly."
Punti negativi: "The seats could have been bigger."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Punti positivi: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Punti negativi: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Punti positivi: "KLM staff is great"

Punti positivi: "yes"
Punti negativi: "not really"

Punti negativi: "Lost all our bags so couldn’t ski"

Punti positivi: "very attentive crew"
Punti negativi: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Punti negativi: "The flight was cancelled and had to be rerouted on United Airlines."

Punti positivi: "The crew were amazing and the flight was very smooth."
Punti negativi: "Keep up the good work"

Punti negativi: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Punti positivi: "Everything is alright"

Punti positivi: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Punti negativi: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Punti negativi: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Punti positivi: "Nice crew pilot food and beverage"
Punti negativi: "No wifi"

Punti negativi: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Punti negativi: "Very slow service at checkin, was not even available when I arrived at the airport"

Punti positivi: "kLM staff was great."

Punti negativi: "Flight departed 35 minutes late"

Punti negativi: "Boarding was confusing and disorganized"

Punti positivi: "Nice to have a wrap for the snack."
Punti negativi: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Nothing"
Punti negativi: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Punti positivi: "Short flight with good communication."
Punti negativi: "Nil to complain."

Punti positivi: "Decent seat size. Sorta slept the whole flight."

Punti positivi: "The cabin crew were pretty good. That's about all that was good."
Punti negativi: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Punti negativi: "I don’t like the limited choice of drinks on these short KLM flights."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti negativi: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Punti positivi: "The crew service is impeccable. Ground services very friendly and professional."
Punti negativi: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "The crew was perfect"
Punti negativi: "No wi fi on the plane."

Punti positivi: "Very friendly crew"
Punti negativi: "In-flight system had some errors"

Punti positivi: "Good selection of movies."
Punti negativi: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."

Punti negativi: "Seats were too close together."

Punti positivi: "Crew memebers"
Punti negativi: "Nothing"

Punti positivi: "The Delta flight service was much better than the Air France flight I took on the previous leg."

Punti positivi: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Punti negativi: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"

Punti negativi: "More options for gluten free food. Always get the same dish"

Punti positivi: "Crew was solicitous."
Punti negativi: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "Great crew and prompt boarding."
Punti negativi: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."

Punti positivi: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "In flight entertainment was great"
Punti negativi: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Punti positivi: "Perfetto."

Punti negativi: "Excelente aerolínea"

Punti negativi: "Too much time spent at boarding. On luggage missing."

Punti positivi: "The crew was pleasant and boarding efficient I lucked out with first class"

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti negativi: "It was a great flight can’t think of anything"

Punti positivi: "The crew was efficient and friendly. The plane took off on time and landed on time."
Punti negativi: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Punti negativi: "Nothing"

Punti positivi: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Punti negativi: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."

Punti negativi: "shuttle from terminal to plane takes a long time. Flight left late"

Punti positivi: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Punti negativi: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."

Punti positivi: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti negativi: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."

Punti positivi: "The cabin crew was super patient and accommodating of the passengers."
Punti negativi: "Cramped quarters"

Punti positivi: "Great service"

Punti positivi: "Their evacution video is interesting"
Punti negativi: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"

Punti negativi: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Punti negativi: "Leg space."

Punti positivi: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Punti positivi: "Food, service, comfort"

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "Comfortable, hospitality and wonderful service"

Punti negativi: "No offer of snack with no egg in it."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti positivi: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "La entrada"
Punti negativi: "El resto de cosas"

Punti positivi: "Plenty of seat space"
Punti negativi: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."

Punti positivi: "The fresh bread and cheese."
Punti negativi: "The staff is very unprofessional in receiving the passengers and serving the drinks mainly. The luggage wasn’t received and after 24 hrs no news about it! It’s a shame"

Punti positivi: "The airbus 380 was great and the staff very nice"
Punti negativi: "Too mych bad smells after a few hours"

Punti positivi: "Short & easy flight"
Punti negativi: "All ok"

"Non ho preso il volo"

"They need to improve the breakfast."

"Nothing. It is as expected"

"never made this flight, Iberia abandoned us."

"Il personale di bordo molto ad accusare e puntare il dito esauriti al massimo. Personale da cambiare totalmente"

"Checking was smooth, staff generally all friendly, boarding a bit disorganized (I heard no announcements), plane clean and modern, etc. Check-in could potentially have been this easy though because the flight was pretty empty. You have to pay for everything including blankets, pillows, headsets to enjoy the (free) entertainment, any food, etc., but that was expected, and I have no issue with that. However, not even offering any water during the flight is crazy on an nearly 8 hour flight, especially for our kids. You can go ask for it, but they are not coming through to offer you any, presumably because they are trying to sell you drinks."

"Booked flight on Iberia.com. There was no way to contact them to make a desired date change. Nobody answers the phone and social media refers you to phone channels. Vueling refused to help and referred us back to Iberia who doesn’t answer the phone."

"Well many things could have been better. I bought business class ticket. There was no lounge at airport. At least they could have provided us vouchers for a good restaurant to rest, eat, charge our phones etc... The seats were so uncomfortable. They dont recline and i booked business especially for comfort due to back pain. There was no entertainment at all. In our time this is really poor. I liked the food. Crew was super nice."

Punti positivi: "Friendly crew, comfortable seats, good boarding process!"

Punti negativi: "no air circulation during taxiing"

Punti negativi: "The suitcase did not zrrive"

Punti positivi: "Nothing"
Punti negativi: "Food and personnel attitude."

Punti positivi: "Puntualidad"
Punti negativi: "Incomodos los asientos para un vuelo trasatlántico"

Punti positivi: "Imbarco veloce"
Punti negativi: "Sembrava una barca da quanto si muoveva"

Punti positivi: "yes"

Punti negativi: "The transfer in Madrid was ridiculous. They could not find a bus to transport passengers and no one had any clue."

Punti negativi: "Still waiting for luggage 2 hours after arriving."

Punti negativi: "Politeness of the crew"

Punti positivi: "NOTHING. VIAGGIO CON AEREO SCOMODISSIMO. CIBO PESSIMO. PERSONALE PRONTO PER UNA BELLA SIESTA, E POCO AFFERRATO SUI COLLEGAMENTI... CHE DIRE? PER UN INTERNAZIONALE MAI PIU."
Punti negativi: "IBERIA CANNOT MAKE HUNDREDS OF PEOPLE FLY, WITH A FLIGHT TO SHORT RANGE VEHICLE! I HAVE NEVER FLYED SO SUCK IN MY LIFE"

Punti positivi: "Nothing special."
Punti negativi: "The seats are awful."

Punti negativi: "The crew"

Punti positivi: "Personale disponibile e servizio di intrattenimento ottimo"
Punti negativi: "Ritardo di 2 ore senza alcun avvertimento, nessuna spiegazione neanche dal personale presente in aeroporto, nessun "rimborso" o piccolo extra per rifarsi dell'inconveniente."

Punti positivi: "Personale assente . Cibo mediocre"
Punti negativi: "Più attenzione ai paseggeri"

Punti positivi: "The crew was amazing.The seats weren't bad but not super comfortable."
Punti negativi: "The kosher food was excellent and delicious but cold.Our only complaint was that the boss of the crew laughing and making lots of noise when people were trying to sleep.It was great to see people so happy but not during sleep time.I loved the crew.They were very warm and friendly.Boarding was excell"

Punti positivi: "Clean and fairly new aircraft. Good flight"
Punti negativi: "Ground staff more helpful"

Punti negativi: "Delayed by an hour due to inbound delay, causing a knock-on delay with plane maintenance. While fairly comfortably seated and offered water, this still was somewhat unpleasant especially after a long-haul from Havana"

Punti positivi: "Ordine imbarco e pulizia"
Punti negativi: "Solo snack a pagamento e sedile non reclinabile"

Punti negativi: "No where when I booked the ticket it said I would need to pay for luggage and I had to pay 50euros for 1 checked bag"

Punti positivi: "Volo comodo, ho viaggiato lontano dai motori per la prima volta"
Punti negativi: "Mi hanno obbligato a mettere il cellophane allo zaino per evitare che si perdesse il contenuto, il tutto a mie spese. Guarda caso gli operatori del cellophane erano davanti al check-in Iberia, sono forse in accordo?"

Punti negativi: "The plane was too cold. It doesn't matter they give you a blanket it's uncomfortable and a waste of energy"

Punti positivi: "Once again, my minor child (5 years old) was not seated with me. I don’t understand. Her birthday is listed with her ticket. Why ask the age of children under 11 if they’ll be seated with strangers? Moreover, we were loaded onto the plane from both ends, irrespective of our seats, so there was mass confusion as two sets of passengers were crossing over each other, looking for seats. Using hand signals to communicate, as it was an international flight with passengers speaking several languages. The crew stood at the entrances to the plane, watching."
Punti negativi: "My experience."

Punti positivi: "Everyone was very nice"
Punti negativi: "Some more space"

Punti negativi: "Un po’ tutto"

Punti positivi: "Left on time."
Punti negativi: "Plane is extremely old and should be put to sleep. Business class on this plane means younger an empty middle seat and narrow standard seats. Not worth it for business, check airplane model before you book."

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti positivi: "Nothing"
Punti negativi: "Second time they lose my luggage. After 9 hours in the airport they were not able to put my luggage in the right place."

Punti negativi: "Compagnia di bandiera con servizi low cost, sito web che funziona malissimo. Mai più per tratte lunghe"

Punti negativi: "Compagnia di bandiera con servizi low cost al limite dell'accettabile"

Punti negativi: "Il volo madrid barcellona ha avuto 2 ore di ritardo e questo ha comportato la perdita della coincidenza barcellona pisa. Malgrado abbia acquistato un biglietto con iberia, la compagnia si è rifiutata di prendere in considerazione la possibilità di spostarmi su altro volo madrid barcellona perchè il volo era operato da vueli ng"

Punti positivi: "clean, good entertainment services, and service from crew"
Punti negativi: "delayed start, very cold temp. during flight"

Punti positivi: "The arrival was almost on time (20 min late ONLY)"
Punti negativi: "Check-in machines in Barcelona Airport did not work (since the Vueling shares the code with Iberia, but they did not share the booking codes!). The result is 40 min queue while only one "manual" registration desk opened. The person behind the desk seemed to be very stressed, no shadow of any kindness - it's understandable: the managers had left her alone with a lot of people unable to use their "cool" innovation (registration through machines). If one adds here the unacceptable burden with boarding (30 mins of waiting time before the bus arrived and all that on the stairs of the "sleeve") the flight started fairly "well". The seat assigned was in the last raw (seems for any other type of seat one has to pay like 13 euro more) and with my 2m of height I felt at "maximum of comfort". Thank you, Vueling, for that exceptional "lowcost safari" experience, will try to avoid you in the future."

Punti negativi: "Tray table had mold growing on it. And Iberia airlines operated flight masked as British airways"

Punti positivi: "Excellent meal in premium economy. As good as business class on other airlines"
Punti negativi: "Boarding process is excrutiating"

Punti positivi: "Great flight overall. Good food, pleasant crew. Easy boarding process"
Punti negativi: "they had fancy touch screen TVs that at the beginning of the trip showed all the movie options... They then never activated during the entire transatlantic flight after takeoff."

Punti positivi: "Almost nothing!!"
Punti negativi: "Worst flight I've had ever. Plane was badly maintained. No soap in toilet and faucet did not work. Seats were extremely uncomfortable and absolutely no leg room (I'm not tall, only 5'10") The steward and stewardess talked with each other the entire time very loudly. The entire plane could hear. They laughed and giggled. Several people asked them to stop so people could sleep. It's a job not a date!"

Punti positivi: "Wide bodied aircraft"
Punti negativi: "No free drinks or snacks"

Punti negativi: "Missed my connection because they weren't super clear about the gate and then just kept me on standby. Would have liked to have had some options, like actually booking my flight so maybe I could have explored Madrid on my 9 hour layover after missing my flight by 4 minutes. And then they kept me shuttling back and forth while doing this. I went through security 4 times."

Punti negativi: "Lost luggage, hot plane, charged for water"

Punti positivi: "Crew was nice enough."
Punti negativi: "Boarding started very late and left airport late, somehow landed "on time" but without enough time or guidance to make connecting flight. Although arrived at gate before schedule flight time, were not allowed to board, missing the connecting flight and was then charged a ludicrous amount in fees. Will never travel again."