Trova offerte per voli da Ghana a Aeroporto di Milano-Malpensa

Punti positivi: "Awful"
Punti negativi: "Flight was cancelled and rebooking dealt with poorly"

Punti negativi: "Every thing is good"

Punti positivi: "qatar airways is able to accommodate my low sodium diet"
Punti negativi: "headphone for entertainment did not work"

Punti positivi: "Yes overall probably the best flight to Chennai from DC"

Punti positivi: "Crew was great. TV Entertainment system was excellent."

Punti positivi: "Convince, as this is good direct flight from Nagpur."
Punti negativi: "Improve quality of crew and service from Doha to Nagpur sector."

Punti positivi: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."

Punti positivi: "Cabin crew attentive, cabin quiet, seats comfortable, rest rooms clean."
Punti negativi: "Hot food was luke warm, portions skimpy."

Punti positivi: "They flight"
Punti negativi: "Complementary hotel for long stops"

Punti positivi: "Crew was good! Food was good! Boarding was on time !"
Punti negativi: "Economy comfort could be better."

Punti positivi: "Entertainment and boarding"
Punti negativi: "Food"

Punti positivi: "Crew was friendly and seating arrangement was great traveling with 2 small children. Food was great and very tasty."
Punti negativi: "more leg room and headphones that worked."

Punti positivi: "More leg room, easy boarding and comfortable flight in economy"
Punti negativi: "NA"

Punti positivi: "service attitude"

Punti positivi: "They are the best"

Punti positivi: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Punti negativi: "No complaints so far so good"

Punti positivi: "The food and service."

Punti positivi: "The flight from Doha to Beirut was not fully booked, we could move easily."
Punti negativi: "I have requested seafood for my meals. Unfortunately I was told that no such request was mentioned on the list as special meal. Overall the food was okay, we had 2 small pieces of beef in one meal, the two salads has no taste and the sandwich was too salty. A passenger who sat next to my husband snored all the time and leaned a bit over my husband as he was heavy."

Punti negativi: "Unfortunately WiFi services was off"

Punti negativi: "Internet kept cutting off despite me paying."

Punti positivi: "Need to give people cheap access to wifi"

Punti positivi: "Airport was pretty impressive,"
Punti negativi: "Waiting Area in DOHA for boarding does not have a latrine to use, so once you checked in you can't go back out."

Punti positivi: "Flight Attendants were really helpful especially when one of my child had a nose bleed, we had at least 3 attendants, tending to our needs when that happened and they did not leave until the situation was resolved."

Punti negativi: "I didn't like that I had to get off the plane and then put back on the plane. That was not noted when buying the ticket. That is important information."

Punti positivi: "Qatar is a reliable airline."
Punti negativi: "No matter how many times I have traveled with Qatar (5 international flights in the last year); I still do not receive any benefits such a priority boarding or upgrades."

Punti positivi: "Food was better. Seating was comfortable."

Punti positivi: "Cabin was very nice with modern equipment and food and refreshments were provided frequently. Entertainment options were great too. Cabin crew were very pleasant."
Punti negativi: "Connecting flight from Philadelphia to Doha was delayed by 5 hours due to some technical errors. By the time we arrived in Doha, there were no more planes heading to Manila. We did get booked a free night's stay in a hotel in Doha along with transport to the airport"

Punti positivi: "Crew courtesy, exceptional service"

Punti positivi: "Excellent service. Flight on time."

Punti positivi: "Quality food and hospitality"

Punti positivi: "The older style seats are actually more comfortable for taller and larger people."
Punti negativi: "The previous Qatar flight took 1.5 hours longer than originally stated and we had to rush to the connection without visiting the lounge. We missed out on the lounge on the flight down as well due to timing."

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "Had the best flight experience of my life. Comfort, food & especially service was excellent."

Punti positivi: "The flight went fairly smooth, the staff were courteous and the food was as good as can be expected of airline food. There were several courses and options, which is always appreciated."

Punti positivi: "Courteous, helpful and professional crew members."
Punti negativi: "No internet service on long international flight. Boarding process for business class could be better."

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti negativi: "NA"

Punti positivi: "my child was very sick on this flight and the air crew were very concerned and very helpful... i really appreciated all their concern and help. they consulted a doctor on the ground and provided the medicine and advice to bring my 3 year olds sickness under control... ( which included diarrhea and vomiting numerous times... please thank them for me... they were also concerned about her welfare after we would land.... thanks thanks thanks"

Punti negativi: "Food is not fresh and seats are not comfortable. Very little leg room."

Punti negativi: "- Airline changed flight and offered little forewarning for what was a material change (from 1 hour transit time to 9 hours) - Boarding process was inordinately slow with little attempt to move this along quickly - Service was halting at best"

Punti positivi: "Same"
Punti negativi: "I understand it's the industry standard, but seats are too narrow with shared armrests."

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "Vegetarian food options"

Punti positivi: "Lots of space as the flight quite quiet. Very friendly staff."

Punti positivi: "I like everything about Qatar Airways"

Punti positivi: "Boarding and Seat comfort was good"
Punti negativi: "Food frequency for 16 hour flight was awfully inadequate. Food quantity in each service was not sufficient. Food quality ok. No intermittent beverage and snack service in 16 hour flight segment. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"

Punti positivi: "Qatar Airlines - overall was excellent, having flown many times over the Atlantic and Pacific"

Punti positivi: "Very bad customer service"
Punti negativi: "Very bad customer service"

Punti positivi: "sedile comodo"

Punti positivi: "The crew was attentive"

Punti positivi: "It was ontime"
Punti negativi: "Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti negativi: "Seat legroom"

Punti positivi: "Fligh on time."
Punti negativi: "The food on board."

Punti positivi: "Food was really good and no delays. Entertainment also really good."
Punti negativi: "Can't really think about something."

Punti positivi: "Well I liked the idea that I landed safe and sound to see my family"
Punti negativi: "I wish I could get the seat that I wanted because I had a long flight. The girl at the check in didn't give an A row seat :-((("

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti negativi: "The plane was too hot"

Punti negativi: "Waitwd 1 hour"

Punti positivi: "This flt was the opposite of our earlier flt from TLV to IST. This crew was fantastic--went out of their way to be helpful & pleasant. They were attentive during the entire 13 hr flt. Food was also fantastic. Restrooms were clean and easy to use. All around GREAT flt. Thank you"
Punti negativi: "I wanted to look out the window while flying over Greenland but we were asked to keep the window closed for sleeping passengers. That view of the northern sea and ice cap is Phenomenal and not to be missed if at all possible!! I wanted to wake everyone up to watch it and they could go back to sleep later...;-) Boarding also took a long time...we left 30-45 minutes late."

Punti positivi: "Nothing"
Punti negativi: "Unconfoetable seat for business class. No priority for boarding in business clas. Old plane."

Punti negativi: "From more than 1h layover to 5 minutes."

Punti positivi: "I had heart surgery and they would not refund us the money Even after I got a note from my doctor that I would die on the airplane from the cabin pressure change they did not care"
Punti negativi: "Nothing they suck"

Punti positivi: "Low engine noise and vibrations. Temperatures were comfortable"
Punti negativi: "Seat back stuck and wouldn't recline. 11 hours sitting upright not comfortable at all. Noisy children"

Punti negativi: "I didn’t like being in a middle seat"

Punti negativi: "They stole Items from my bag"

Punti positivi: "My experience on Turkish Airlines exceeded expectations. Boarding was smooth and the flight was on time. Service was excellent and staff professional. The crew was courteous but the hostesses could try smiling a bit more. Their courtesy was appreciated but it felt very methodical, more of an obligation and not spontaneous. The pilot did a great introduction and gave information about the trip. Also the plane toilets were clean compared to other companies. I expected to see a wider selection of more recent and award winning movies. Will definitely fly Turkish Airlines again."

Punti positivi: "In flight service and food was excellent."
Punti negativi: "Custom control at transfer airport (IST) was very crowded. Then were no Turkish Air representative available to guide to terminal, to reassure flight will be held. Arriving flight was late, very stressful. Turkish Air representatives near lines to say—we are aware you are connecting would have alleviated stress."

Punti negativi: "The transfer/passport control in Istanbul was very crowded. We were at risk of missing connection. It would have been helpful to have airline representatives in area to direct customers and provide connection information."

Punti negativi: "The Turkish government not allowing me to use my ticket."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Film selection, boarding process, amenities bag"
Punti negativi: "Dessert very boring. Legspace seemed smaller than last experience on TK"

Punti positivi: "Same as the first flight. Entertainment is good, foods good, crew was nice, USB charging is great."
Punti negativi: "Kinda annoyed that it was a two prong plug for the headphones. It was super hot and I couldn't rest. Not a lot of space beneath seat in front for personal items."

Punti negativi: "Flight delayed an hour and a half! And killed my connection, so an uncompensated extra seven hours in Istanbul airport."

Punti positivi: "Great crew and food"
Punti negativi: "Seat comfort/space"

Punti positivi: "the price"
Punti negativi: "everything planes were gross and not cleaned in between flights stewardesses were rude and unhelpful food gross passengers were treated like cattle most of the announcements were not even made in english"

Punti positivi: "Overall, the flight was good, right on schedule. Crew were very nice and professional."
Punti negativi: "I was in one of the seats next to the lavatory and the smell was quite unpleasant. Actually, I perceived a bad odor during boarding, the toilets were not cleaned for our flight."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "The service, food, price and entertainment, little flight pack"
Punti negativi: "Can't think of anything"

Punti positivi: "It was a very nice flight I would give 5 stars don't know why it showed up with one star"

Punti positivi: "Food and service were good ,good entertainment"
Punti negativi: "Seats were really uncomfortable ,there were problems with boarding ,good wasn't sufficient"

Punti positivi: "Super friendly staff, lots of real food to eat, travel kits including slippers and tooth brush, like a throwback to when flying was fun."

Punti positivi: "food, large touch screen..."

Punti positivi: "Very nice crew and not at all crowded flight, also the flight was extremely fast."
Punti negativi: "Very loud plane so that I couldn't watch a movie and understand the audio."

Punti positivi: "same as my experience to Istabul, ths was a connecting flight, I saw their Ad in their inflight magazine, didn't know they were rated #1 6 years in a row. Was pleasantly surprised on how good they were. Comfortable seats, excellent on board service, food better than average, pleasant and professional staff. Try them, you won't be disappointed"
Punti negativi: "Nothing"

Punti positivi: "The airline was very hospitable and efficient. All flights were on time, boarding and de-boarding were very quick and painless. Crew was extremely helpful and kind. Food was good, seats were comfortable, and entertainment was good. For the money and time spent on this flight we felt we got an extremely good deal and would take this airline again, and recommend."
Punti negativi: "The planes were pretty warm/hot for most of our flights. I'm not sure if air condition was available, but I know some people asked. It did cool down eventually so they must have turned on air or fans, but I know the heat was on at some points which made it a bit uncomfortable for such a long flight."

Punti positivi: "Flight any crew awesome"
Punti negativi: "Parents who allow a child (not infant) to scream for 2 hours"

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "The entertainment"
Punti negativi: "every other thing 1 the host ladies are not pilot and were in my back long before the pilot speak of it like closing the TV or the seats"

Punti positivi: "Everything was good and smooth"
Punti negativi: "When arriving to instabul. I had to go through security twice. Once to transfer to another gate which is fine and then right at the gate I had to go through security which was really weird. It made the flight delay thank god because I thought the plane would leave because the line was long and super slow"

Punti positivi: "Crew service, as it was a big airobus, half plenty it was very comfortable to be there"
Punti negativi: "lateness at least 40 minutes, while nobody from staff I was worrying about corresponding flight,"

Punti positivi: "I really like the food and the crew members. they all were very kind and nice to us."

Punti positivi: "The Lounge is the hands down best lounge on the planet. Service on the plane is great, the entertainment options are better than most (including live tv)."
Punti negativi: "Flight and Baggage delay"

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

"The company did not know how to handle COVID bureaucracy efficiently or even correctly. We were asked to fill in four forms when only one is needed or even checked at all. I had to come in early to the airport, take a COVID test and then wait in the airport departure lobby for almost 1h to check in while waiting for the test results. Given that I spent a substantial amount to get a business ticket, I expected my time to be respected and to have business facilities made available. Once reached, the lounge now has an ordering system instead of self-service. The food was honestly disgusting, cold boiled rice without any salt and some "Spanish chorizo chicken" that had no chorizo and tasted like boiled chicken dropped in reheated tomato sauce. The plane departed one hour late. The business class seat was small, but comfortable. The company sent a boiler plate email apologizing which is something you appreciate the first time and it becomes grating when you get more than one per week."

"Nothing! the tsa personnel confiscated allowable carry-on items. We were informed that we should have been given additional luggage tags in DFW, that didn't happen and our bags were lost."

Punti negativi: "How many people allowed to travel per plane during COVID"

Punti positivi: "The crew were gracious and attentive to keeping us hydrated in Economy."
Punti negativi: "The seats were uncomfortable on this full flight, the food was average."

Punti negativi: "This has been the most convenient way I’ve ever traveled."

Punti positivi: "Smooth boarding process"
Punti negativi: "Surprise that British Airways does not have internet access on its transatlantic jets. Delta and Swiss air both had the last time I flew them."

Punti negativi: "I like everything about the flight"

Punti negativi: "Cibo"

Punti positivi: "The food was good, the crew was friendly, and the plane was clean."
Punti negativi: "flight out of Ghana was delayed by 2 hours."

Punti negativi: "Wheelchair assistance at Heathrow was very very slow it took 2 hours to change gates within Terminal 5"

Punti negativi: "Overbooked flights led to a missed connection resulting in a 12 hour layover"

Punti positivi: "The crew was good"
Punti negativi: "The entertainment on the plane should be upgraded and wifi should be provided"

Punti positivi: "Niente"
Punti negativi: "Volo in overbooking ho dovuto imbarcare i passeggini Cibo a pagamento Personale scortese"

Punti positivi: "Tutto bene"

Punti positivi: "L'hostess"
Punti negativi: "Private bus for business class would be better"

Punti negativi: "Lo scalo del ritorno è stato troppo breve e a causato lo smarrimento del bagaglio . Inoltre un viaggio che dura un giorno intero deve comprendere almeno un pasto nella tariffa"

Punti negativi: "Scalo troppo breve al ritorno che ha causato lo smarrimento del bagaglio Un viaggio che dura un giorno intero deve almeno garantire un pasto incluso"

Punti negativi: "Tempo di off-boarding"

Punti negativi: "I film in italiano sono limitati"

Punti positivi: "Nulla, solo discomfort"
Punti negativi: "Accoglienza e puntualità"

Punti positivi: "TIMELINESS"
Punti negativi: "WAITING TIME TOO LONG---MAKE IT SHORTER AT HEATHROW"

Punti positivi: "The crew worked hard and was courteous."
Punti negativi: "This was American Airlines flight, not British Airways. The plane was old and quite uncomfortable. The entertainment system was subpar. The AA app was supposed to give opportunity to get more choice using personal devices but the system did not work on this old plane."

Punti negativi: "Il ritardo di 1 ora per la partenza"

Punti positivi: "The crew was nice"
Punti negativi: "Nothing"

Punti negativi: "Il ritardo di più di un’ora della partenza è inaccettabile per una compagnia aerea come la BA"

Punti negativi: "No ability to charge devices during such a long flight"

Punti negativi: "The food, entertainment and the seat wasn’t comfortable"

Punti positivi: "Good flight, no complaints"

Punti negativi: "The worst flight I took in years. A dated airplane, with seats uncomfortable and worn off, an inflight entertainment system that looked straight from the 90s. We had. 1:20h delay ( announced on board ) on departure as the engine had to be repaired and replacement parts installed."

Punti positivi: "Cleanliness of the plane, comfort on board"
Punti negativi: "Totally unpolite personnel at Heathrow airport. We were at the beginning of the line, but they forced us to check-in the cabin bag, asserting that the flight was packed and there was no space available. The girl that was checking our ticket didn't answer our questions regarding the reason, and told us to speak with her boss. Her boss told us pointlessly that our bag was chosen randomly. In the end, we had to put in a little plastic bag everything valuable we had in the baggage, though on the plane there was plenty of space available in the overhead lockers."

Punti negativi: "The plane had a mechanical problem and did not fly out. We are hoping to fly out one day later."

Punti negativi: "Check in with British at LHR very bad and slow"

Punti positivi: "Great customer service"
Punti negativi: "We ate rice or pasta from America to London, London to Accra, Accra to London and London to America."

Punti negativi: "Neppure un bicchiere d’acqua. Volo da 40 anni non mi era mai capitato."

Punti negativi: "Very disappoint as British Airways company. No difference with low costs companies."

Punti positivi: "Poco"
Punti negativi: "Il volo con 45' di ritardo (una consuetudine guardando i giorni precedenti). All'arrivo ancora attesa all'interno del aeromobile, perché il terminal non era pronto. Nel 2018 è inaccettabile, i mezzi di comunicazione esistono e funzionano. Assurdo!"

Punti positivi: "Poco"
Punti negativi: "All'arrivo attesa all'interno del aeromobile (20/30', perché il terminal era guasto e non si trovava un' autoscala per scendere). Assurdo!"

Punti positivi: "Il posto"
Punti negativi: "Dormivo e non mi hanno avvertito della partenza ritardata"

Punti positivi: "Beautiful plane. Cool black leather seats. Extremely nice crew."
Punti negativi: "No tv our power source"

Punti negativi: "There was no food or entertainment thus the star rating. The one thing that was very uncomfortable were the seats, there was no lower back support at all."

Punti negativi: "BA has a lot of nerve charging first-class prices for coach-seat legroom. The fact that the middle seat is empty doesn't warrant the price increase. Abominable food and no in-flight entertainment complete the picture."

Punti negativi: "There was a charg for ALL drinks & food! This made the service process quite long & cumbersome."

Punti positivi: "la puntualità"
Punti negativi: "la difficoltà all'imabrco per l'eccesso di bagagli a mano. avrei oreferito un imbarco forzato in stiva per un certo numero di passeggeri (io ero gruppo 4 e probabile canditato ...) perchè troppe persone portano come secondo bagaglio item troppo grandi e invece di inserirli sotto i sedili li devono mettono nei comparti overhead. non ci sta più nulla! il personale èstato comunque premuroso e gentile (con con grande professionalità) riducendo il fastidio. era venerdì sera."

Punti positivi: "la puntualità"
Punti negativi: "volendo essere critici durante la notte ua tutti i costi n maggiore servizio di bevande sarebbe stato aprrezzato ma ho comunque dormito parecchie ore e forse ho perso dei passaggi"

Punti positivi: "Great safety video, made me laugh."

Punti positivi: "It was short and fine"
Punti negativi: "None"

Punti positivi: "On-Time"

Punti positivi: "Spazio in più in larghezza e per le gambe. Vale il maggior costo."

Punti negativi: "Nothing"

Punti positivi: "Partenza in orario, arrivo in anticipo. Personale cortese"
Punti negativi: "British è ormai come ryan, non danno gratis neanche un bicchiere d'acqua. Su un volo di due ore intorno a mezzogiorno se vuoi uno snack lo paghi"

"Actually getting my checked luggage back would have been nice"

Punti negativi: "Customer service from the crew, it could be nicer and better attitude and more positive."

Punti positivi: "Nothing! Horrible!"
Punti negativi: "I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed"

Punti positivi: "Velocità di volo"
Punti negativi: "Sicuramente l’attitudine del personale (freddo) antipatico non disponibile problematico scortese Ma proprio pena"

Punti negativi: "Worst trip ever"

Punti positivi: "The crew and personal were ok."
Punti negativi: "They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment."

Punti negativi: "No entertainment. Flight was an hour late due to mechanical problems. They could have kept us better informed."

Punti positivi: "Personale cordiale e disponibile."

Punti negativi: "Boarding process was in fact dangerous, with people corralled into small spaces without letting them out on the other end. We felt claustrophobic, crushed, and at one point people were even having to jump over the escalator to the bus loading area because there was too much crowding. Dangerous"

Punti positivi: "Everything !!!! No delayed seat was great food great multi média great"

Punti positivi: "Nothing"
Punti negativi: "They don’t even give glass of water in business class. Terrible attention."

Punti negativi: "They turned the air conditioner to a higher temp to accommodate a few complaints and the rest of us suffered. First and cabin crew had it at a refreshing temp . For the last 20 minutes of the flight they turned it down again. To late"

Punti positivi: "On time"
Punti negativi: "Food"

Punti positivi: "Puntualità"
Punti negativi: "Pessimo snack delle ore 12:00 Identico a quello del volo delle ore 7:00 Mai successo"

Punti positivi: "Puntualità"
Punti negativi: "Pessimi snack"

Punti positivi: "flight was more than 4 hours late!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Punti negativi: "flight was more than 4 hours late!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

Punti negativi: "The flight was with some delay."

Punti negativi: "Ritardo di due ore e passa per non precisato guasto tecnico al velivolo."

Punti positivi: "Seat"
Punti negativi: "No film"

Punti negativi: "I did all my research when I booked my flight. Nowhere did it tell me I was booking a discount flight. I had to pay extra for my bag on a long international flight, which I make frequently. Absolutely misleading an unjust. I feel cheated, I will never fly Air Portugal again and I will warn all my colleagues in the travel and tourism industry that I work about the disgrace I felt as a passenger with Air Portugal. It's not the first time I flew with them, but it will be the last!"

Punti positivi: "We got our luggage at destination"
Punti negativi: "Luggage fees were excessively higher. Paid €40 per checked in bag one way! This was because our tickets were “on sale” and didn’t include any checked in baggage."

Punti negativi: "Flight was three hours late."

Punti positivi: "overall good service; seats are full recline leaning type, which isn't the most comfortable solution, but ok."
Punti negativi: "TAP connecting flight was three hours late"

Punti negativi: "The 2 hour delay!"

Punti negativi: "Crew was very sour faced, impolite and rude the whole time. Seats were way too packed"

Punti negativi: "Mi hanno cancellato il volo senza avvertire, dovevo partire alle 9 del mattino e mi hanno messo nel volo delle 19. Sono incinta e in piu viaggiavo con un bimbo di 7 anni, non ci hanno dato nemmeno un voucher per mangiare e il personale di informazioni a Lisbona sono stati tutti antipatici. Siamo arrivati a Zurigo alle 22:45 non cerano treni per Basilea, sono dovuta prendere un treno per Zurigo HB con tutte le valigge e da lí abbiamo preno un altro treno per Basile. Siamo arrivati alle 2 de mattino a casa. Viaggio STRAZIANTE PER COLPA DELLA TAP."

Punti positivi: "Free food and drinks. Pillow and blanket and ear buds all ready on each seat! More spacious seating."
Punti negativi: "No indication booking was discounted flight on kayak website! Charges for baggage very , very high!. Very bad border crossing as we waited in line for a simple passport stamp for 3 hours!!!!!!"

Punti negativi: "They charge $100 to check a bag. Never again."

Punti positivi: "La puntualità e l'assistenza"
Punti negativi: "Avevamo prenotato il lettino da infante ma abbiamo dovuto chiederlo perché non arrivava."

Punti positivi: "Buona l'assistenza"
Punti negativi: "L'imbarco prioritario era un po confuso e non organizzato bene"

Punti negativi: "Ho dovuto pagare 25€ per avere un posto finestrino. Non senso."

Punti positivi: "Clean and simple aircraft. Limited but professional service. Uncomplicated boarding procedures."
Punti negativi: "Boarding from bus at a main airport in winter. It looks cheap flyght .But we'll organized."

Punti positivi: "Very smooth"

Punti negativi: "The sound for the movies did not work at my seat or my wife's seat."

Punti positivi: "Flight was on time and landed early. We got small samdwiches with a snack and juice."

Punti positivi: "Nice food"
Punti negativi: "Both flights were delayed, no entertainment"

Punti negativi: "I did not like although my ticket had luggage allowance, TAP made my wife and I pay twice. Of course to pay needed endless and senseless wait and paying booth."

Punti negativi: "I had 1 jour layover but was a big lide for air line I would never travel with this air line again the rest my life They have me pay my luggage. That is stealing from customers Butshit"

Punti positivi: "The personnal was amazing. They all treated me excellently. I would definitely fly again on this airline with this crew."

Punti negativi: "Half an hour late and waiting additional 15 minutes before being able to leave the aircraft"

Punti positivi: "the crew"
Punti negativi: "the flight hours."

Punti negativi: "There were no power outlets"

Punti positivi: "New plane. Seats ok"
Punti negativi: "Very long wait for boarding. Overcrowding of bus. Food insufficient and mediocre though business class"

Punti positivi: "Sicurezza volo, disponibilità assistenza immediata"
Punti negativi: "Posti in aereo molto stretti"

Punti positivi: "Sicurezza volo, disponibilità assistenza."

Punti positivi: "Boarding was 3:35hrs late. I landed from Boston around 9 am and left around 12:35. The layover was longer than scheduled. I was not pleased."

Punti positivi: "Crew and food Were ok."
Punti negativi: "The whole flight, TAP decided to use low cost aircrafts to do long distance flights ..... very poor. Far too much Discomfort no entertainment at all."

Punti positivi: "Crew waa super attentive & friendly"
Punti negativi: "Entertainment was lacking Movies were on only certain times You were not able to pause or stop Audio was bad"

Punti positivi: "The crew was exceptional. Very, very friendly and professional. It stood out."
Punti negativi: "The airplane was pretty old and it's time for a makeover."

Punti positivi: "The crew were iincredibly professional yet friendly Very human - at leat the flight attendant that took care of my area Enjoyed the dinner found my 11D seat to be very spacious!"

"Good and efficient service. Food was quite poor though. And my seat hadn't been cleaned from previous flight (pockets still full of gargbage). Flight entertainment had a good screen, but audio with earplugs was terrible."

Punti negativi: "The entertainment console doesn’t work"

Punti negativi: "Poor communication"

Punti positivi: "Crew were extremely professional"
Punti negativi: "The seats were less comfortable for me"

Punti negativi: "Safely any time"

Punti negativi: "It was exce"

Punti negativi: "The cabin attendants attitude need to be warmer and friendly. The food was not good."

Punti negativi: "Ethipian Airlines overbooked my return flight and did not offer me an alternate return flight so I could return on my designated date. They instructed me to come back the following date to fly. I was not compensated nor offered at the very least an apology. The ticketing staff was unprofessional and attempted to blame me for not flying. Do not fly Ethiopian Airlines out of Accra ever!!!"

Punti positivi: "Friendly crew. Excellent check-in. Priority bags came off first."

Punti positivi: "the flight wasn't good at all, was expecting a better and comfortable seat, but the it was a smaller flight and the seats weren't adjustable"
Punti negativi: "at this segment you mus put a 350, which will be more cost effective and should be cheaper in nature,"

Punti positivi: "New aircraft with comfortable business seats"
Punti negativi: "More than 4 hours delay! Not all selection from food menu available"

Punti positivi: "YES"
Punti negativi: "nothing"

Punti positivi: "I liked the services of the air hostess: they were very polite. The flight was also very comfortable and enjoyable."
Punti negativi: "The person who gives information should speak the English language portion slowly and clearly for better understanding of passengers"

Punti positivi: "Loved the meals and the leg room"
Punti negativi: "The entertainment could have been better but overall was not too bad"

Punti positivi: "Service"

Punti negativi: "Lack of communication. The flight was delayed and boarding was very chaotic due to poor communication."

Punti positivi: "Nothing!!"
Punti negativi: "Not very clean Several used towels noted in seat"

Punti positivi: "Service, the entertainment selection, just everything seemed perfect"

Punti positivi: "Was on time"

Punti positivi: "Cheap fare, no frills."
Punti negativi: "Too hot, crew isn’t friendly (could be cultural difference), jam packed flight with tons of small children so was unlikely to ever be super pleasant."

Punti positivi: "Good crew, service."
Punti negativi: "I chose a seat with no one in my row (because I knew the flight would not be full) and yet somehow two others got assigned to my row after. There was no need to cram us all into one row when the whole plane was empty!"

Punti positivi: "Auto-adjusting windows"
Punti negativi: "Understaffed. The plane looked and felt old. Food was sub-par."

Punti negativi: "Food was served to passengers from seat row 30 and beyond very late. About twenty minutes to landing In Addis so passengers were forced to gulp the food Hurrying which is not comfortable"

Punti positivi: "The food was amazing and the plane is more comfortable and you can relax."

Punti negativi: "flight was 6 hours delayed"

Punti negativi: "Checkin luggage did not get loaded onto the connecting flights at addis ababa. Had to wait two days for the next flight from addis ababa to gaborone botswana to receive our luggage. The ethiopian air office in gaborne was helpful straighteningbout the situation. I would fly ethiopian air again."

Punti positivi: "The crew where very pleasant, The service on the plane was good you had a choice of what meal you would like to have you also had a choice of any movie or entertainment that you would like to see or play there was more leg space and much more comfortable seating"
Punti negativi: "I can’t fault anything on this flight."

Punti positivi: "Great cabin crew and food"
Punti negativi: "Very old aircraft with broken seats"

Punti positivi: "all"
Punti negativi: "none"

Punti positivi: "Crew members were friendly, movie selection was good, food was nice as well"
Punti negativi: "When checking in I asked if I'd need to collect my bags and recheck them for another flight. I was assured theyd make it all the way to my destination and I wouldn't need to re-check it. He was wrong and now I'm trying to find my lost bag."

Punti positivi: "Great service!"

Punti positivi: "seat space was good"
Punti negativi: "the flight was full so drink service was not well organized, lack of water"

Punti negativi: "My monitor/screen never worked; could never watch a movie despite asking the flight attendants to reset my screen several times. Pretty bad for this 10+ hour flight. I have had much better experiences with crew, staff, friendliness, responsiveness, etc, on almost every other airline."

Punti positivi: "Boarding and the programmatically were fine."
Punti negativi: "It was a middle of the night flight and everyone was sleeping. The lights seem to come on every hour."

Punti negativi: "My luggage was lost"

Punti negativi: "Poor service, not organized, dirty aircraft"

Punti negativi: "I was suppose to stay on the flight in Hong Kong to continue to Ethiopia and they never made an announcement. I had a seat with a TV that did not work and it took over 30 mins for a flight attendant to respond."

Punti negativi: "non funzionava l'aria condizionata si moriva di caldo"

Punti negativi: "Aereoporto estremamente caotico"

Punti positivi: "I did like the overall services. I was comfortable with the crew and was entertained. I enjoyed the night over in the fhoice of loudging with nazra Hotel."
Punti negativi: "I didn't like the quality of food in the hotel panaroma on my return. The hotel needed air refreshner as it wae stuffy and difficult to breath in. The reception was excellent but poor service."

Punti positivi: "Most things were fine"
Punti negativi: "I don't like the 787 dreamlike at all: it is not built for pax like me who are taller than average. I can hardly remember an occasion when any of the cabin crew smiled."

Punti positivi: "Smooth Flight."
Punti negativi: "The food."

Punti positivi: "route"
Punti negativi: "food, service"

Punti negativi: "Horrible food selection, needs improvement"

Punti positivi: "The plane on this part was not too bad."

Punti positivi: "Half empty plane was the best part of the flight."
Punti negativi: "People treated the plane like it was their home. People threw trash on the ground, let their kids run around. It sucked."

Punti positivi: "Lots of empty seats for sleeping. Nice big windows- best in class. Two hot meals served on board."

Punti negativi: "Addis Airport is terribly organized and far too small for the volume of people they're pushing through it (which is probably the lead cause of the poor organization)."

Punti negativi: "I wasn't able to use the in flight entertainment at all."

Punti negativi: "Addis airport is a disaster, Really long queues and badly organised, Our flight left 20 minutes late and in turn made our landing 1 hour later. The flight attendants on Ethiopian air are very lazy, they dont respond to the service button been pushed, and their English is not that good,"