Trova offerte per voli da Genova a Milano (GOA - MIL)

Punti positivi: On time and friendly crew

Punti negativi: Boarding needs improvement

Punti positivi: Food provided, staff kind

Punti negativi: Was several hours delayed and check in took 45 minutes because they somehow lost my reservation.

Punti negativi: We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre.

Punti positivi: The crew was very nice

Punti negativi: Uncomfortable seat but it’s only a 1 hour flight so not a big deal.

Punti positivi: Crew was nice and efficient

Punti negativi: Economy seats don’t recline enough.

Punti positivi: Crew were great, food, entertainment, seat and everything else was great as well.

Punti positivi: Just the cabin crew being nice

Punti negativi: Punctuality KLM is always late

Punti positivi: KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful.

Punti negativi: Long haul flight made pleasant by KLM

Punti positivi: The flight arrived a few minutes early.

Punti negativi: The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor.

Punti positivi: Quick flight

Punti positivi: All good

Punti positivi: All good

Punti positivi: KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful.

Punti positivi: Overall KLM experience is good

Punti negativi: Food quality was mediocre for a business class flight.

Punti negativi: I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got

Punti positivi: The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)

Punti negativi: A lot of delays, on both flights. We spent twice as much time waiting than flying.

Punti positivi: The crew was very nice

Punti negativi: Uncomfortable seat but it’s only a 1 hour flight so not a big deal.

Punti positivi: The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight

Punti negativi: The earphones could have worked!

Punti positivi: KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful.

Punti negativi: Larger meals.

Punti positivi: KLM staff is great

Punti positivi: The crew was very nice

Punti negativi: Uncomfortable seat but it’s only a 1 hour flight so not a big deal.

Punti positivi: Helpful and kind crew

Punti negativi: I wish there was WiFi

Punti positivi: Friendly staff

Punti negativi: Security check at gate; No priority

Punti positivi: Being fed was amazing and watching free TV was great!

Punti negativi: I wish there were personal fans because it got uncomfortably hot sandwiched between people

Punti negativi: I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got

Punti positivi: well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort

Punti negativi: boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -

Punti positivi: Helpful and kind crew

Punti negativi: I wish there was WiFi

Punti positivi: The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight

Punti negativi: The earphones could have worked!

Punti negativi: The flight was cancelled and had to be rerouted on United Airlines.

Punti negativi: We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre.