Trova offerte per voli da Etiopia a Milano

Punti positivi: "Good on business class was amazing and the staff was always ready to help with any questions."
Punti negativi: "Flight was delayed twice and because of that the airplane was not as clean as it should of been"

Punti positivi: "Ground crew and cabin crew were very helpful and efficient"

Punti negativi: "I have taken 5 flight with Aegean airlines in the last 3 weeks & not 1 of them left within an hour of the scheduled departure time. The delays in travel were unacceptable. We were 2 hours late to take off, when we landed it took 45 minutes to get off & another 30 minutes for bags to start showing up"

Punti positivi: "Flight was the best I've taken in a long time - comfortable plane with plenty of room between rows friendly crew and tasty food"
Punti negativi: "Check-in was ridiculous it took almost an hour to check in even though there were not many people in front of us and boarding took a very long time"

Punti positivi: "Nice and efficient crew, clean plane and sits, sat in Exit row so quite comfortable"

Punti positivi: "All was good- crew, logistics, food."
Punti negativi: "Some champagne."

Punti negativi: "Fully booked flight. Very noisy"

Punti positivi: "the pilot was conscientious of turbulence and avoided and warned us."
Punti negativi: "So Aegean Air, booked two separate tickets on my return flight without me knowing. There fore my luggage is in Athens and not in my final destination of Cairo. If they would have told me to pick up my luggage in Athens and recheck it, that would have been great. Furthermore, there was NO aegean air"

Punti positivi: "Everything was perfect"

Punti positivi: "Assistenti competenti"
Punti negativi: "Avrei dovuto specificare che sono vegetariano"

Punti positivi: "Great staff, easy boarding, clean and the entire crew was well trained and professional."
Punti negativi: "The seat backs are hard and there is very little knee room"

Punti positivi: "The staff so kind and comfortable seats then we have logical prices"
Punti negativi: "Non-compliance with time"

Punti positivi: "The flight was smooth, the staff friendly and did realize we would be served a full meal for a two hour flight from Athens to London; unexpected and appreciated."
Punti negativi: "We didn’t board the plane at the times listed, it was running behind."

Punti positivi: "This was the best airline I have flown with. The crew was excellent and we were served food and drinks on each flight. Planes were loaded from each end of the air craft so didn't take long to get people seated and off. We don't get this service with American or Southwest. Seats were tight."

Punti negativi: "The flight was delayed ninety minutes and caused us to miss our connection. They refused to do anything to help us out and they were reuse on top of it. We were left praying for a hotel on our own, as well as having to purchase new flights. Absolutely horrible customer service - do not ever for this airline!"

Punti positivi: "Service was excellent, planes left on time and arrived on time or early."
Punti negativi: "Absolutely worst leg room of any airlines I have ever been on. My knees were jammed against the seat in front of me. It was the most uncomfortable I have ever been on a commercial airplane. Had it not been for this I would have given the airline an excellent review."

Punti positivi: "It was great to check in and save the boarding pass in my wallet. Made it easy to check in while traveling and having no access to a printer. The flight was conformable and we got food."

Punti negativi: "We paid 70 Euro in the airport for a small suitcase. we felt robbed because we had no informations about charges of suitcases. If we knew about this we would not carry with us any suitcase. The seats were very tight and no comfortable. No entertainment at all."

Punti positivi: "Same"
Punti negativi: "Same"

Punti positivi: "Amazing Crew"

Punti positivi: "Nothing"
Punti negativi: "The staff member and very rude and racist it's sad to see this still happening"

Punti positivi: "Friendly crew, great yogurt and snack in a 2 hr flight."
Punti negativi: "Aegean desks very crowded at El Venizelos (Athens) airport. Airport authority should provide more desks for high demand airlines."

Punti positivi: "I enjoyed it, having a window seat in front of the plane. Time (also) flyes fast when you have a good time looking forward to your holiday in 'paradise' on Crete Island. The vieos from Crete were excellent."
Punti negativi: "There was a 20- minute- delay due to arriving a bit later than expected from Athens. I never get bored at an airport, though."

Punti positivi: "Had to pay to check my bag in. Even though it was a patronize."

Punti positivi: "While we have some ratings of 1, 2, and 3; over all we gave Aegean a 5 because of the excellent accommodations they made for my wife who is handicapped. They went out of their way to make sure she got wheelchair assistance, and lift assistance up to the airplane.."
Punti negativi: "No entertainment and the food, although free, was basic doughy bites of something I couldn't recognize."

Punti positivi: "They give you a hot meal, even on a short flight."
Punti negativi: "Their dimensions for carry on luggage are smaller than the industry norm. As such, bags that most any other airline would consider carry on, must be checked for 40 Euros on Aegean."

Punti negativi: "about 50 minutes late"

Punti negativi: "Procedures for handling sick elderly passenger. One crew member should take initiative and deal with sick person and handle calling for a doctor on board ."

Punti negativi: "With Kayak I booked Tel Aviv to Malta with 1 hour stop in Athens. The first flight was delayed by an hour hence making me lose my second flight. Aegean then booked me on a flight to Catania (Italy) for a different connection to Malta. Only that this Aegean flight was also delayed by an hour making me miss the second connection. Eventually I arrived in Malta 15 hours later than scheduled. Aegean customer service reps were extremely unhelpful and made this 10 times more difficult. I missed a whole vacation day, amassed roaming telephone charges and on top of that missed a reservation for Dinner in the Sky Malta."

Punti negativi: "Bag fee that I wasn't otherwise notified!"

Punti negativi: "30 minutes delay on boarding. Flight attendants did not pay any attention to me when i pressed the assistance button. No one ever came to ask what i needed, they passed by me more than 10 times while the attendance light was on but they never saw it. Very disappointing."

Punti positivi: "Plane was clean and there was enough room"
Punti negativi: "The boarding gate on the ticket was wrong - twice."

Punti positivi: "Great experience"
Punti negativi: "They should work on their airport staff a little."

Punti positivi: "Overall a very smooth boarding and flight. Food was also good."

Punti positivi: "Efficiency"
Punti negativi: "No negatives"

Punti negativi: "baggage fees were totally unreasonable high"

Punti negativi: "Not serve my food things I am asleep .Not all announcement in English"

Punti positivi: "I slept through most of the flight."
Punti negativi: "Everything else. Especially that I had to pay $60 for one luggage."

Punti negativi: "Food was completely uninteresting.. I had a book. Didn' t need entertainment, but for 2 hour flights, it wasn't necessary."

Punti positivi: "Checkin and boarding was fast. Short flight; only one and a half hours."
Punti negativi: "Food was minimal."

Punti positivi: "Clean Elegant Polite"

Punti positivi: "Nothing particularly."
Punti negativi: "I didn't like that they don't seem to honor the benefits afforded to Star Alliance Premier Members. Not at check in, and not at boarding. They just do their own thing. If they don't want to follow the Star Alliance rules, then they shouldn't be part of Star Alliance. It's that simple."

Punti negativi: "40 minute delay due to traffic at destination airport. Not Aegean's fault. Pilot kept us informed. Very nice job."

Punti positivi: "V.goodn"
Punti negativi: "No entertainment"

Punti positivi: "Leaving and arriving on time, snacks not bad."
Punti negativi: "I was charged 68 Bulgarian levas on our way back to Beirut . I had the same language from Beirut to Sofia and didn't pay any penny They asked from me 40 EUROS but the lady accepted 68 Levas. I wonder if the money went to the pocket of the employee."

Punti negativi: "Didnt have too much time for flight change.There should be separate control scaners for ppl that are changing flights."

Punti positivi: "Good food and beverage service on a short duration flight."
Punti negativi: "Boarding was a little cumbersome, having some reading materials would help."

Punti positivi: "The spinach pie and greek yogurt with honey breakfast was the BEST airplane food I've ever had! Also, I was seated in the exit row and there was a good 10 feet in front of me before the next row of seats. I didn't know what to do with all that space. Great experience"

Punti positivi: "Everything is perfect"

"Pranzo pessimo Srvizio buono ma freddo"

Punti positivi: "The crew were nice"
Punti negativi: "The only thing the luggage’s takes too much time 🙁☹️"

Punti positivi: "Loved the available movie collection, as well as the food and the experience overall."

Punti positivi: "None"
Punti negativi: "2 hrs waiting inside the plane, it could have been handle way better"

Punti positivi: "Boarding was done well and plane was on time."
Punti negativi: "The staff was not very friendly and very lax in prep for take-off and landing."

Punti positivi: "Amazing crew"
Punti negativi: "The plane was small, and boring"

Punti positivi: "The planes for the 2 legs of the trip looked clean and well maintained. The seats were very comfortable and the crew were friendly and helpful."
Punti negativi: "Food and entertainment - There were limited choices for drinks on the Lagos - Cairo leg of the trip, basically water and soda were served. In addition, there was no personalized entertainment."

Punti negativi: "Im still not st my destination due to delays of the airline"

Punti positivi: "Lenient on the luggage allowance but human relations need to"
Punti negativi: "Everything"

Punti positivi: "Very good pilot with landing and takeoff. Crew was ok. Was surprised about the food considering the short trip. Also, they revive silverware for economy class, so that’s definitely a plus"
Punti negativi: "The airplane was a little dirty or outdated shal I say. Entertainment is almost nonexistent."

Punti positivi: "Rapidity for delivering the luggage"
Punti negativi: "Verification of visa"

Punti negativi: "Food"

Punti positivi: "Great flying experience"

Punti positivi: "Nice planes. On time. Very friendly crew."

Punti positivi: "The plane was clean and cool with good legroom in the exit row."
Punti negativi: "It was TERRIBLE that at check-in when i found out that the only one piece of baggage was allowed. I have ALWAYS had two bags on this flight."

Punti positivi: "Nothing"
Punti negativi: "Flight v delayed"

Punti positivi: "Crews was excellent"

Punti positivi: "they were friendly and amazing"

Punti negativi: "3 hours delay !"

Punti positivi: "Crew was friendly and spoke English."
Punti negativi: "The crew left the meal trays for a long time after serving. It made it difficult for people to get up and go to the bathroom for example."

Punti positivi: "I liked the space you have on the seats the leg room is very good because I am a tall person with some airlines it’s very uncomfortable for me thanks."
Punti negativi: "Leg room, food, service from the cabin crew is fantastic just to say a few words. Fli"

Punti positivi: "Service not bad, other then that not good"
Punti negativi: "Straight flight is better then connecting"

Punti negativi: "4 bags, agent charged me $100 for 12 # excess wt will no not allow me to repack to the lighter “other 3 bags 18 pounds light, total. I think a refund is in order."

Punti positivi: "On time"
Punti negativi: "Crew in boarding was very rude"

Punti positivi: "It was ok"
Punti negativi: "It was ok"

Punti negativi: "I didn’t like that the food and the service and the chairs the floor is not clean actually that was bad flying flying"

Punti negativi: "My reservation was 2 pieces luggage from Cairo to Kuwait and the same from Kuwait to Cairo ... when I went to the airport Egypt air told that my flight from Kuwait to Cairo just 1 piece and that because you didn’t reserve your ticket from Egypt air directly ... and that made a problem to me Thanks"

Punti negativi: "The aircondition was not working since the very begining for 4 hours and even after was not fully cooling. It was hot"

Punti positivi: "The flight is on time"
Punti negativi: "their food is very nasty"

Punti positivi: "Flights were on time and boarding was orderly"
Punti negativi: "Vegetarian food was poor. It was just boiled vegetables. Even the bread that was given to others was not there. They treated Vegetarian food as Vegan food (although it was specified as vegetarian), so there was no butter, no yogurt and nothing but boiled vegetables and fruit salad. Hard to sustain oneself with that on a 12 hour flight! I asked the flight attendant for yogurt who just ignored my request."

Punti negativi: "when issues electronic boarding pass it was mentioned I have to leave from terminal 3 .. when went there they said it is wrong & changed to seasonal terminal which is 30 mnts drive by the terminals bus.. very frustrating experience"

Punti positivi: "we should get our laguage from borg al arab and recheck it back to cairo we waited for one and half hour and we were about to loose the next flight to cairo and again rechecked and the carryon they asked us to send it by plane for safety i mean it was very messy and stressful"
Punti negativi: "why for transit we should pick up our bags and recollect it again why not like all other airways to automatic transfereand we get our lagugae at final distrnstion"

Punti positivi: "Every thing"
Punti negativi: "Every thing"

Punti positivi: "Delays and lack of coordination during boarding process in cairo"

Punti positivi: "Food was okay and it's commendable that the airline offered hotel rooms for passengers with long layover."
Punti negativi: "The plane should be at least clean. Sat close to the window twice and it was dirty with some weird stuff. The seat beat was also dirty."

Punti positivi: "Check in online was easy. Check in in airport was nice and easy. Crew was friendly."
Punti negativi: "Delay of the flight around 30 minutes. Entairtainment was poor."

Punti positivi: "Appreciate the breakfast that was served."
Punti negativi: "Boarding process can be improved."

Punti negativi: "Food"

Punti positivi: "Nothing they do to exchange the time except by baying 200 rial Oman"

Punti positivi: "Good service and friendly environment"
Punti negativi: "No comment"

Punti negativi: "The pilot was most defnitely smoking, air was circulated in the cabin."

Punti negativi: "Na"

Punti positivi: "Food was good, crew were pretty nice. Comfortable seating."
Punti negativi: "It took me over 2 hours to board because the counter has never seen a green card extension. I also had a dog that was connecting with me on Emirates, they couldn't figure out the price for the dog at all. We started with $600 and went down to $188 which I was told on the phone. People working at check in should be way more knowledgeable of other things than just regular paper work and not giving travelers attitude because"

Punti negativi: "Thanks it's been a good experience"

Punti positivi: "Every member of the staff was super friendly. Complimentary food and beverages for all meals. Good selection for in-flight entertainment. Provided eye masks, blankets and pillows. Good amount of leg room."
Punti negativi: "I don't really have any complaints! I would definitely use this airline again."

Punti positivi: "Services"
Punti negativi: "Allowed only one bag and charged $120 for second bag. I thought we are allowed two bags"

Punti negativi: "Nothing"

Punti positivi: "flights were delayed both ways"

Punti positivi: "This was a return flight from Cairo to Washington. I called the Cairo office multiple times to add a pet to my ticket. I couldn't check in online and when I called to ask they said that's because I'm making changes (pet) that's why I can't do it and I should do it at airport.. I'm Cairo airport the check point is as soon as you get thru the main door.. Waited in line for check in only to find that all 4 tickets (me and 3 kids) were cancelled and that we had to go outside again to the reservation office (had to go thru check point again) to reissue the tickets. They didn't even appologize for their mistake and they blamed the travel agency.. Very unprofessional and irresponsible people."

Punti positivi: "It is the first time ever..... I rated anything perfect but this time is an exception ...."
Punti negativi: "Nothing.... ouch it hurts to say this"

"The flight was comfortable and service was great. The wait on the Lome layover was longer than the airline promised but the crew landed us at Newark on schedule."

Punti positivi: "overall"
Punti negativi: "Good"

Punti negativi: "Best Airlines"

Punti positivi: "The crew was awesome"
Punti negativi: "Figure out how to shorten flight"

Punti positivi: "The food!! The flight was in time and also the flight attendant were so available and caring"
Punti negativi: "I have wifi in board for an hour for whatsapp messaging I would have beloved to have it all flight"

Punti negativi: "Safely any time"

Punti positivi: "Crew. Comfort."
Punti negativi: "reduce baggage charges."

Punti positivi: "New airplane was comfortable and clean. Food was just okay."
Punti negativi: "We had to transit in Addis (connecting from Dakar) and the whole experience of going through the Addis airport, getting the voucher for the hotel, and going to the hotel was horrible: it took forever going through immigration and getting a simple stamp on the voucher (the latter an unsafe experience and time consuming, with hundreds of people piled up to get those stamps from just two people, crashing again each other, with no order, no lines). Somewhat there has to be a better way to manage this and make the experience safer and more comfortable to everybody. For instance, just enforcing to stay in line and organizing the lines would have saved everybody a lot of time and effort."

Punti positivi: "Nice aircraft and comfortable seating in economy with a good selection of music and movies on the seat back entertainment. Business class was mostly empty and looked very nice and roomy. They should upgrade their frequent flyers the way other airlines do to fill those empty seats and generate the good PR that results. The food was good in my opinion, and the Ethiopian coffee is great. Affordably priced tickets was the selling point for choosing them. They are a young airline and while they go through the motions of being a modern service-oriented airline, but alas for the most part they aren't there yet."
Punti negativi: "We've flown a few Ethiopian Air flights now and while the flight attendants are nice, they aren't always on top of things and paying attention to the needs of the passengers. Not as helpful or attentive as we're used to. Boarding is chaotic and the overnight transfer at Addis Ababa is a total mess. If you get to leave through the airport in the early morning things are relatively painless, but what a nightmare of pushing and shoving chaos when it's busy. The hotels they put you up in are mediocre at best. Last week we enjoyed a long wait for the bus ride to the hotel, cold food when we arrived, and a nice hard bed to "sleep" in. We probably won't fly Ethiopian Air if we have to overnight in Addis Ababa again. I'm willing to pay up to fly another airline and skip the overnight as it's just not worth the hassle."

Punti positivi: "Excellent crew, approachable and helpful. Seat was comfortable with legroom and headrest at the right height"
Punti negativi: "Better selection of videos"

Punti positivi: "Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing."
Punti negativi: "The lunch - tooo much rice no sauce. Food was okay. The sandwich was good."

Punti negativi: "USB connection was not working from my seat"

Punti positivi: "flight was on time"
Punti negativi: "Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter."

Punti positivi: "Nothing?"
Punti negativi: "Lounge seating and services. Boarding. Lots of uncontrollable people trying to be first to board."

Punti positivi: "Excellent service and on time performance."

Punti negativi: "Unsufficent information about boarding ..I missed my flight I will never use this service again ... complete waste of time"

Punti positivi: "The ravioli was great, some of the other food was not great. Otherwise, the flight was easy."
Punti negativi: "More entertainment options, the movies and TV shows offered are not varied or very good."

Punti negativi: "There was no entertainment. Breakfast was standard"

Punti negativi: "Nothing"

Punti positivi: "Staff are friendly and pleasant. Seats are comfortable with more space than some airlines.Good choice of films."
Punti negativi: "This was probably the worst boarding I have ever seen. They called the Paris flight while people were still boarding for Frankfurt. It was chaotic, with people struggling to find which line to be in. There was no visible guidance from Ethiopian ground crew. Eventually got in line. One guy checking boarding passes for both business and economy. Very slow with again no crowd control. Children were not given priority. Eventually many people went through business queue while others had been waiting in economy. Ground staff were standing around watching and not helping or communicating. Poor show from Ethiopian!"

Punti positivi: "Everything was to my satisfaction."

Punti negativi: "Lack of communication. The flight was delayed and boarding was very chaotic due to poor communication."

Punti positivi: "I liked the crew. They are kind."
Punti negativi: "The boarding in Addis was an absolute nightmare. No one could figure out where to go and when. Mombasa and Nairobi flight boarding was mixed. I've never seen anything like this. There was not enough room in the boarding area so everyone was pushing and shoving. I can't recommend Ethiopian airways to anyone after this experience."

Punti negativi: "I've been flying Ethiopian airlines over the last four weeks to nine African countries and can give an overall excellent rating. They're always on time. They however showed the same movie on all flights. The food quality and variety also need to be improved. Thanks"

Punti positivi: "Flight crew was nice and responded to problems well. More trash pick up and water service would have been nice as it was a thirsty, long flight. I was given more water when asked it just wasn’t freely offered."
Punti negativi: "The arrangement of the airport was disconcerting. To get to your gate you have to pass a another security point that you can not leave. The area was akin to a cattle yard. No bathroom, water, or amenities. You had to stay in your pen until boarding. Duty free was not allowed and had to be purchased on the plane for an additional cost. Not to mention the whole stopping in Dublin, Ireland for fuel without notice. There was nothing in my paperwork about it and we were only told to stay in our seats for the next hour or so while they refueled. We didn’t do that on the flight over was that was worrying and we were given no additional information."

Punti positivi: "Nothing"
Punti negativi: "They overbooked and pushed us to later flight, later flight boarded late, on run way 2 hours, plane maintenance issue so changed aircraft—supposed to arrive 1:30pm, arrived after 10pm, gate agent erased reservation adding frequent flyer number so my seat was given to someone else and I sat finally in last row by toilet instead of with my family—then no one can find record of my return flight and Ethiopian contact number impossible to reach. Truly awful experience. I have no idea if I will have seat on return flight."

Punti negativi: "Besides that the flight was 4 hours delayed and the staff gave different information then the screen, customer service was non existant. There seems to be no structure or system. Gate change was not announced. Staff was not clear or direct about status of the flight. I have had several flights with EA and most have been completely disappointing and frustrating. Forget trying to call anyone, it took me 4 days of non stop calls to connect with someone to change my flight date. Then once connected the credit card system was apparently down and they could not charge my fee. I had to contact the US office while I was in Africa in order to get anything done, ridiculous. They over charged me and would not honor the fees that were quoted on the phone and via email but the head office. Dishonest and no concern for the inconvenience to their customers. This airline would be the last choice, highly not recommended."

Punti positivi: "ET's on board crew is excellent. The food is great."
Punti negativi: "Delay.....again."

Punti negativi: "At the Addis airport, it seems chaos reigns! My flight was never listed on any display to say what gate we departed from. A crowd of people boarding for two different planes just rushed the gate area. I’ve got no idea how everyone ended up on the right plane. My flight was never announced I had to keep going up to ask over and over. The bathrooms at the airport are unhygienic and the available food is abysmal. On the plane was better except that the only entertainment is over head screens that didn’t work my overnight flight was miserable as the lights were on the whole time and they repeatedly woke me up to eat throughout the flight. I’ll do what I can to avoid the Addis airport from now on."

Punti positivi: "Flight Attendants excellent and always smiling"
Punti negativi: "Should be able to select your own movie"

Punti positivi: "Crew was amazing"

Punti positivi: "Meal service plentiful. They kept the bathrooms very clean"
Punti negativi: "This plane seemed older not as spacious or as clean as planes on Ethiopian I've traveled on before. Horrible film selections, and it's the same coming and going."

Punti positivi: "Plane size, entertainment options and food were all great."
Punti negativi: "The person next to me was rude and leaning over on my side but not much the airline can do about that."

Punti positivi: "Great cabin crew and food"
Punti negativi: "Very old aircraft with broken seats"

Punti positivi: "After a bit of confusion in ADD airport, we reached the terminal where my connecting flight was leaving from. Terminal 1 of ADD airport should be avoided at all costs! Boarding and the flight crew did a admirable and top job and made the difference for me."
Punti negativi: "Terminal 1 Disgusting. Rundown, embarrassing, chaos everywhere and no real sense of security. No police or security presence. You could just walk right into a gate! I was shocked to see this especially being from NYC. If you can avoid Terminal 1 do so. The seats were DISGUSTING! Dirty, warped fabric seating was dirty and caked on. Smelled and many seats were visually broken. I'm glad I brought with me some Clorox wipes to wipe my area down with. You get what you pay for but wow! I would not spend my money on this airline again."

Punti positivi: "The food was terrible but it was somewhat editable. It could have just been because I was so hungry I could eat anything too."
Punti negativi: "The staff was rude, the boarding was a mess, the cabin was at least a little cooler than previous flight but still very uncomfortable, the amount of announcements was absolutely absurd!!! It was almost an announcement every 15 minutes. And the plane played music (terrible music) for 45 min extremely loud after taking off AND and hour before landing. It was so awful and so loud you couldn't even hear your own entertainment playing from your own headsets. I understand music while boarding and de-planing but there is absolutely no reason to have that playing that long after take off and hat soon before landing."

Punti positivi: "New plane."
Punti negativi: "Addis airport is always a mess. Security check takes 30 mins+, gates are changed without announcements and there are no display mentioning flight or destination at the gate. For the flight, food not great and service slow."

Punti positivi: "Nothing"
Punti negativi: "Aircraft change led to massive confusion. No priority boarding for business class. Inept and care-least service from the head cabin attendant in business class. Zilch entertainment. Inedible dinner"

Punti positivi: "The Ethiopians have got the transit sorted in Addis. I had a tight turnaround time of about an hour and 15 minutes. From alighting to boarding and takeoff was about 1 hour. Very impressed that my luggage made it as well."

Punti negativi: "Nothing"

Punti positivi: "Comfortable. Crew excellent. On time. Efficient on boarding and landing - good information throughout"
Punti negativi: "Addis Ababa airport very crowded with no seat available for five hour stopover. Food outlets limited"

Punti negativi: "non funzionava l'aria condizionata si moriva di caldo"

Punti negativi: "Aereoporto estremamente caotico"

Punti positivi: "Service & Staff"
Punti negativi: "Toilets always get messy because there are many people flying for the first time and some using a public toilet (or even flush toilet) for first time ever. They need instructions in the bathroom for how to use the toilet, how to keep it clean, how to dispose of trash, how to flush toilet paper, etc. If fly all over the world, but every time I fly from Africa it's the same mess, regardless of airline. Simple instructions would help - they cannot assume all of their clients have used flush toilets when over 80% of Africans do not have them."

Punti positivi: "New 350 was a fantastic plane and the seats were excellent. Bags arrived within 15 minutes"
Punti negativi: "nothing negative at all"

Punti positivi: "I did like the overall services. I was comfortable with the crew and was entertained. I enjoyed the night over in the fhoice of loudging with nazra Hotel."
Punti negativi: "I didn't like the quality of food in the hotel panaroma on my return. The hotel needed air refreshner as it wae stuffy and difficult to breath in. The reception was excellent but poor service."

Punti positivi: "Again, excellent service. Funny stop on way to runway where we seemed to take on more fuel was a little concerning."
Punti negativi: "Funny stop on way to runway where we seemed to take on more fuel was a little concerning."

Punti positivi: "Plane from AA to tA seats very cramped and seats do not recline."

Punti negativi: "My entertainment system didn't work and there was no vegetarian option. I would have registered for the vegetarian option ahead of time, but when I tried to do online check in, it didn't work."

Punti negativi: "allocated the worst seat on the plane despite choosing a different seat online"