Trova voli economici da Distretto Federale di Città del Messico per Venezia

"Excellent service from Boston to cairo and hurghada"

Punti positivi: "Nice flight"
Punti negativi: "The food"

Punti positivi: "sedile comodo"

Punti negativi: "New Istambul airport requires walking 20-25 minutes when arriving and the same amount when departing. Even if huge you need to take a bus a walk under the rain. Bad planning"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "Crew and flight where amazing. Thank you"

Punti positivi: "Everything with the airline was just fine. I’m overall very happy with the flight."
Punti negativi: "The only thing that really made the flight not so pleasant were the really bad smelling passengers on board. People, please, take a shower before boarding on a passenger flight."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Crew. Food wasn’t bad."
Punti negativi: "Late leaving. Waited an hour in Joburg before we could deplane. Cramped seat (normal on most airlines)."

Punti positivi: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."

Punti negativi: "I didn’t like The flight from Istanbul to Amman they changed my seat and put me next to a baby that throw up all over and I couldn’t have one minute of peace all flight long"

Punti positivi: "Good movies"
Punti negativi: "Lack of drinks offerdd"

Punti positivi: "Stewardess were very friendly and helpful, the food was reallz delicious. You have enough space for your leg even on Economy class."

Punti negativi: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."

Punti positivi: "Aeverthing"
Punti negativi: "There was a long line at the very hot sleeve leading to the aircraft, in Istanbul. If the ground team know that this is the case they should slow down the boarding at the gate. The sleeve at the destination, Venice, was air conditioned"

Punti negativi: "How one of the crew deal with my little boy when he walked on the plane because he felt boared"

Punti positivi: "Excellent employees from check in desk to flight attendants"
Punti negativi: "Food quality was medicore"

Punti positivi: "Good service and very smooth flight"

Punti negativi: "It was too warm and the seats had very little legroom"

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti negativi: "Very hot inside the plane"

Punti positivi: "Good"
Punti negativi: "Lounge at Ankara not comfortable and food need to change"

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "Very uncomfortable seat. Very narrow walk way to lavatory."

Punti positivi: "Crew member prepared simple pasta"
Punti negativi: "Took real long before the meal was served and this was hard as the passenger was diabetic."

Punti positivi: "The food was excellent and tasty"
Punti negativi: "Long wait for the toilet"

Punti positivi: "The quality of every aspect of this much shorter flight on a smaller plane was not diminished from the good experience we had on the overnight leg of our journey on a bigger plane. This has not been our experience on some other airlines."
Punti negativi: "No complaints"

Punti positivi: "Nothing, sorry!"
Punti negativi: "The middle seat that I got. The first 30min the plane was super hot plus it was very hot outside. When I boarded the plane, I asked if there were any exit row seats open. I was told no. I sat down 5 rows or so behind the exit. 15 min later the attendant started moving children from the exit rows to different seats. I raised my hand to be placed in the exit row but was ignored. The flight attendants were slow and rude. I asked for two white wines with my food, and was looked at with disgust. I was told that I can have one, and when I finished it, I could have the second one. I said ok. Well 30 MINUTES later I touch the attendant button and no one came. Finally after 5 min someone came to take my order. She quickly came back and said they were out of wine. This was a very disappointing flight."

Punti positivi: "The service was impeccable!"
Punti negativi: "Nothing"

Punti positivi: "Service and food"

Punti positivi: "Crew was very helpful and nice."

Punti positivi: "It was a short flight but they still fed us and supplied beverages. So many airlines do not do this or charge you for everything!"

Punti positivi: "Everything was great. All staff were very pleasant and attentive. Really liked their customer service."
Punti negativi: "The chairs in economy line were uncomfortable after a couple of hours. It was really hard to sleep."

Punti positivi: "I just like Turkish airlines"

Punti positivi: "Aircraft good, crew members respectful, food was good."
Punti negativi: "Confusion delayed takeoff by 1 hour or more. Staff at gate had an issue in their system. They let others after me on the flight but said would be missing luggage. I said that is fine. Ten minutes later they said they would not let me board. I spent no less than 4 hours trying to get out of the airport-- waiting for visa and then through customs. Every Turkish airline desk took a long time and I was sent to at least 4 Turkish airlines desks. It is all a mess. So I am one day delayed in my arrival to my destination. This has been so frustrating!!!!!!!"

Punti positivi: "Very professional, helpful staff. Clean plane. Great entertainment selection."
Punti negativi: "Nothing to complain about honestly."

Punti positivi: "outstanding service, flight attendants are superb"

Punti negativi: "Had a nine hours layover and I couldn't even entre the Turkish airlines lounge. The airport in Istanbul also had terrible wifi connection. I would not fly this route again"

Punti positivi: "accomodation, the willingness of staff to help with everything. smooth flight, very comfy seats, big space and clean bathroom comparing to other lines."
Punti negativi: "cant complain for anything"

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "At least there was a good selection of movies"
Punti negativi: "The crew just couldn't get it right, half our section didn't get the hot towels before takeoff, the attendant had run out half way down the aisle then forgot to come back. Distribution of food was handled like it was the first time the crew was attempting it in a moving plane. They couldn't get orders right, handing out vegetarian dishes when non-veg dishes were requested. Running out of ice for the drinks."

Punti negativi: "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."

Punti positivi: "Turkish Airlines remains my favorite - boarding process is organized, seats are comfortable, food is good, and crew is friendly and helpful."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "Great service and food onboard."
Punti negativi: "4 flights with turkish air. All used silly buses upon arrival/departure. Also had fo reschedule a flight due to geece air strike that caused TA to cancel my flighf 24 hours in advance. Never recvd a txt, email or call from them. BOO. Had to go to airport to change resvtn as they werent answering resvtns phone. Booo"

Punti positivi: "Unfortunately for Turkish A. the plane was less than 1/3 full...tourism to and from Turkey seems to be way down for a number of reasons. That made it spacious coupled with a relaxed pace of passengers and crew. The lunch served was quite tasty and satisfying. No hassles about carryons weight or size. Electronics aboard seemed to work fine for those interested."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "La atención de la tripulación es la mejor que he visto. El servicio de alimentación es muy bueno."

Punti positivi: "Nice to have room to spread out. Amazing that a staffer in Greece managed to quickly rebook us on a different flight due to delays and the fear of missing our connection! The best!"
Punti negativi: "Food wasn’t great. The movie system or user interface was clunky - nice variety of films but hard to find them and choose them."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Safety of aircraft"
Punti negativi: "Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Service and crew"

Punti positivi: "crew was nice"
Punti negativi: "our flight got delayed 3 hours, we lost all our connections and I ended up traveling for 24 hours after having paid almost 2,000 dollars on my ticket. All i got from you was a bottle of water, and 7 euro ticket for a snack, it's outrageous."

Punti negativi: "They lost my luggage during the tranfer in Frankfurt. They did return it however within 24 hours."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti negativi: "Good food, on time and semi comfortable seats"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "I checked bags asking “is the baggage delivery fast at Frankfurt”. “Much taste than Edinburgh” was the reply (Edinburgh is reeeeaaaaallllly slow). Sadly Frankfurt too is slow."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "Airbus seats, n/a considering short flight"
Punti negativi: "Some staff ignored us in our isle"

Punti positivi: "1.5 hour flight, on time and all that one should expect from a good airline."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "The flight was very pleasant. The flight attendants were also very nice."

Punti positivi: "After the first flight on the incredible new plane, this was a disappointment. Plane seemed old and dilapidated."
Punti negativi: "See above"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "The gate was changed a few times.. very hard if you have connecting flights"

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "The flight was full. service, food and entreatment was excellent"

Punti positivi: "Had ridiculously long bus ride from terminal to plane. Plane was parked on the outer reaches of the airport. This happens far too often on Lufthansa when connecting in Franfort. Build more gates!!"
Punti negativi: "Business clsss sweats on A321 were coach seats with the center seat left empty. Not sir it is worth the higher fare."

Punti positivi: "Nothing this was a nightmare."
Punti negativi: "We missed our connected flight because or flight was delayed... this does not make any sense. If the flight is delayed, there should be proper high priority check in and bus transport implemented so we arrive at our gate on time. Me and the 2 other passengers had zero chance to arrive on time and were at a loss of breath. And i paid for my selected seats to which i am asking for a refund because what happened was unacceptable. When we addressed our concern, the lufthansa employee told us that u cannot have buses for all the passengers in a situation of a delay.... unacceptable.... how is this the client's fault to miss a flight due to a delay?"

Punti negativi: "Flight was delay for almost a hour."

Punti negativi: "Disappointed that the only snack was Pretzels. First meal was pretty good, but out of options for second meal when attendant reached me - no one wanted a curry hot dog six hours into eight hour flight."

Punti positivi: "Loaded plane from both ends, giving fast boarding time."
Punti negativi: "Limited entertainment on this short flight."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Good"
Punti negativi: "Standard"

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Loved the snack choice"
Punti negativi: "No complaints"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "So because of tge traffic and snow i got at the airport 25 min before the departure of my flight...but when i explained my situation every employee tried their best to help me in getting on the plane, by even opening the gate for me!! They were very helpfull, fast and efficient. Thanks to their kindness and efficiency i was able to get on the plane and see my family at home. I am verry thankfull to all the staff for it!"

Punti positivi: "All was good."
Punti negativi: "All was good."

Punti positivi: "On time"
Punti negativi: "Nothing"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "The crew was very kind"

Punti positivi: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Punti negativi: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Punti positivi: "Confort and kindness"
Punti negativi: "It was too cold"

Punti positivi: "Crew good and seat OK but not exceptional for business class"
Punti negativi: "Food was average - main course could have been better. Range of movies ok but not great"

Punti positivi: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Punti negativi: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Punti positivi: "Great plane and staff"
Punti negativi: "Delayed"

Punti negativi: "Troppo ritardo"

Punti negativi: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Punti negativi: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Punti negativi: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Punti positivi: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "I love the food"

Punti positivi: "My seat at the window was great and the staff really friendly and courteous!"

Punti negativi: "The flight was cancelled and had to be rerouted on United Airlines."

Punti negativi: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Punti negativi: "No reading light in my seat..."

Punti positivi: "Everything OK"

Punti positivi: "Boarding agent extra effort to improve my seating!"
Punti negativi: "Food amount less than expected."

Punti positivi: "Friendly hostesses"
Punti negativi: "Flight was delayed 3 hours"

Punti negativi: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Punti positivi: "Flight crew very nice"
Punti negativi: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Punti positivi: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Punti positivi: "Crew was great, very nice"
Punti negativi: "Not enough legroom"

Punti positivi: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Punti negativi: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Punti negativi: "The movie selection did not seem extremely varied."

Punti positivi: "Friendly in-flight personell"
Punti negativi: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Punti positivi: "Nice to have a wrap for the snack."
Punti negativi: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Punti negativi: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Punti positivi: "Fabulous trip with friendly, helpful staff"
Punti negativi: "Nothing"

Punti positivi: "Cabin crew were very professional."
Punti negativi: "Aircraft returned to gate due to fault and was delayed for 45 min."

Punti positivi: "Food was just fine, movie selection very good"
Punti negativi: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Punti positivi: "Boarding was quick, Flight on time....just a regular service and plane"
Punti negativi: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Punti positivi: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Punti negativi: "Nothing"

Punti positivi: "Airlines issue"
Punti negativi: "Profiling certain customers"

Punti positivi: "The food and the punctuality"
Punti negativi: "The technology in interteiment is not touch screen"

Punti positivi: "Easy boarding, plenty of room"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Loved the service...everything was excellent"
Punti negativi: "The bus class seat was a bit narrow at the feet"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti negativi: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Punti negativi: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Punti positivi: "Nothing"
Punti negativi: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Punti positivi: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Punti negativi: "The entertainment was quite dated and didn't have new movies etc"

Punti positivi: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Punti negativi: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Punti positivi: "Seats ok. Crew is super. Drinks offered"
Punti negativi: "Nothing, AF rocks"

Punti positivi: "I loved the different features on the screen and the excellent. Customer service on this flights"
Punti negativi: "The space on the seat."

Punti positivi: "I"

Punti positivi: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Punti negativi: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."

Punti negativi: "Delay in take off 45 min!!!!"

Punti positivi: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."

Punti positivi: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Punti negativi: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti negativi: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "Intranet wifi meant I could watch entertainment on my iPad"
Punti negativi: "Seats are very uncomfortable"

Punti positivi: "Extremely hot the plane"

Punti positivi: "Flight was on time."
Punti negativi: "Food could have been much better in comparison with other airlines."

Punti positivi: "The staff were very helpful and professional."
Punti negativi: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Punti negativi: "Arrived 5 hours late"

Punti negativi: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"

Punti positivi: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Punti negativi: "I didn't really use the in flight entertainment - the usual movies, tv etc"

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "Flight crew, pilot,food and entertainment options were great"
Punti negativi: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"

Punti positivi: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Punti negativi: "Business class seating on the AirBus 318 is very cramped."

Punti positivi: "It was on time"
Punti negativi: "Hard seats Boarding was 35 min delayed"

Punti negativi: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"

Punti positivi: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Punti negativi: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Punti negativi: "Leg space."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Punti negativi: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."

Punti positivi: "I like the service. They caring and give snacks, comfort and overall"
Punti negativi: "None. I like everything"

Punti positivi: "Plane was comfortable and new."
Punti negativi: "Nothing really."

Punti negativi: "I don’t know why they keep making boarding with stairs and bus."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti negativi: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Punti positivi: "The friendliness and courtesy of the staff."
Punti negativi: "One piece of my luggage was left behind in Paris."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "Easy, fast, comfortable, no hassles"

Punti positivi: "Plenty of seat space"
Punti negativi: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."

Punti positivi: "Comfort, food and service are better than average."
Punti negativi: "When stewardess opened overhead locker, something fell on my head."

Punti positivi: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Punti negativi: "I was asked to change my seat repeatedly"

Punti positivi: "Nothing particular"
Punti negativi: "Nothing particular"

Punti positivi: "Smoothness of flight and service"
Punti negativi: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"

Punti positivi: "nothing"
Punti negativi: "very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane"

Punti positivi: "Good service at gate and on board"

Punti positivi: "Crew was nice and responsive"
Punti negativi: "The overall experience is regular at best"

Punti positivi: "Got pillow, blanket, headphone and eye cover"
Punti negativi: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

Punti positivi: "The seats and plane condition were fine, however the crew was swearing and unprofessional."
Punti negativi: "No snacks available."

Punti positivi: "Even during a delay the crew remained professional. There was something wrong with the plan and I appreciate that safety was the main priority."
Punti negativi: "My 1 hour layover turned into a four hours past 2am arrival."

Punti negativi: "Been non discriminatory"

Punti negativi: "Connection"

Punti negativi: "Boarded too many people and there key bridge filled up. Also, on a night flight just skip the credit card ad and let me get to sleep"

Punti negativi: "The gate in Dallas changed three times, which caused me to walk all over the airport. Then the flight was delayed 3 hours with little communication"

Punti positivi: "Comfortable seats and functional entertainment"
Punti negativi: "I placed my order for my meal and never got the meal. Crew was asleep and only served those that asked for their meals or stayed awake. Never got asked if I still wanted my meal or any other service during the flight."

Punti positivi: "On time"
Punti negativi: "Gate D60 is the gate from hell. I was told to go to a different number gate 3 times, and no direction board to reference. Worst airport ever. The staff are rude and could not understand most overhead announcements because their accents and talking super fast."

Punti positivi: "The atención"

Punti positivi: "Good flight"
Punti negativi: "Nothing. Process was smooth"

Punti positivi: "Nothing"
Punti negativi: "The service from the check in desk to the stewardess"

Punti positivi: "As expected, on time, predictable"
Punti negativi: "As expected, no empty seats, crowded."

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti negativi: "It was an old plane (with short First class) and they changed various time the departure time without explaining until letting us wait without news for an hour on the plane before takeoff... and arriving at Miami without a door available, we had to wait further 30+ minutes in the plane"

Punti positivi: "Crew"
Punti negativi: "Delay, the waiting room was very hot, very small place for many gates. Not enough seats for rest until my flight comes"

Punti positivi: "Please get a terminal that lands at Bradly terminal. busing around and waiting like cattle is not fun. I am sure First Class also feels this way."
Punti negativi: "excessive wait and shuttling."

Punti positivi: "Very nice gate, crew Very efficient boarding Very quick and efficient takeoff Rosario"
Punti negativi: "not much selection for in-flight food and nothing for entertainment. Rosario"

Punti positivi: "Nice flight"

Punti positivi: "Good job of the tripulation"
Punti negativi: "Audio of Entertainment, maybe was the headphones, but was not good"

Punti positivi: "Nothing"
Punti negativi: "More than 24 passengers on the flight from LAX to Chicago lost their connection to Venice After we landed in Chicago with 2 hours delays we all run to catch our flight to Venice and we got there 5 minutes after the flight was supposed to leave but was still there instead but we were denied access and send back to customer service"

Punti positivi: "Regular updates from captain. I was very satisfied!"
Punti negativi: "Little leg room."

Punti negativi: "Jetblue Have a miserable attitude to their customer"

Punti positivi: "Nothing"
Punti negativi: "I was in line for 25 min I was there 90 min before but took me 25 min to check in and the lady said I was late for only 3 min I was waiting on line I still had 87 min before my flight and the lady didn't check me in for only 3 min that was my 25 min in line"

Punti positivi: "Flight was okay."

Punti positivi: "Went smoothly as it should."
Punti negativi: "Entertainment system didn't function well but that could have been more an airbus issue."

Punti positivi: "overall service was as expected but delay."
Punti negativi: "flight from Philadelphia to Venice was delayed at take off and landed like two hours late. Venice airport pass control too another 1.5 hour. i lost my connecting flight by minutes and had to buy another tickets to Dubrovnik for $1,176.91. i like to get compensated by either Kayak or BA."

Punti negativi: "Legroom"

Punti positivi: "Overall I liked a little of everything such as the entertainment, staff friendliness, comfort etc."
Punti negativi: "The food would be the one thing I didn’t like, there is only one option of a snack and it’s not very fulfilling."

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti positivi: "good timing"
Punti negativi: "Austrailia not accepting global pass ? or is it Quantis"

Punti positivi: "There was an extra seat and they allowed me to move there. Superb entertainment!!"
Punti negativi: "They guy behind me kept kicking my chair"

Punti positivi: "Super smooth flight that arrived on time. Nice crew."

Punti positivi: "Food was ok and options for entertainment"
Punti negativi: "I was sold a British Airways Flight and got AA"

Punti negativi: "Tv was out the entire international flight. When I asked the flight attendant for help he said that "wasn't his job" and walked away. When I asked another attendant for help she said there wasnt anything she could do and that their "tv's suck". Rude crew, uncomfortable, cheap."

Punti positivi: "The crew was nice"
Punti negativi: "Sandwich was still partially frozen"

Punti positivi: "Overall very comfortable was comfortable for a 8 hour plus flight"
Punti negativi: "Extremely long check lines. Security came after the extremely long check in process"

Punti positivi: "excellent from ticketing to depaning"

Punti negativi: "Aereo vecchio"

Punti positivi: "Crew"
Punti negativi: "No WiFi"

Punti positivi: "Tight isles tight seats crabby attendants sucks the life out of you. You arrive at destination feeling dead."
Punti negativi: "Movies were ok. The food was passable, but, no place to eat it. Small trays, no place to put anything. And no sooner you get organized and situated to eat and was movie their ready to collect trash. Can I eat without choking my food......I got 8 hours to kill! Luggage was there when we arrived.....guess that was good...."

Punti positivi: "They moved me to a seat of my choice because I was in a middle seat with a infant."
Punti negativi: "Nothing in particular"

Punti positivi: "The checkin kiosk, the crew, the food, the seat, the pilot, the cleanliness."
Punti negativi: "The announcement systems was not good at the boarding groom. I couldn't hear sitting at the other end of the boarding room. Luckily other passengers were helpful."

Punti negativi: "My grandparents were supposed to have escorts and assistants with their baggage, as they don't speak English and are elderly. In addition, one of their suitcases was lost and the other was rifled through. The overall service was very discouraging."

Punti positivi: "Well organised"