Trova offerte per voli da Colombo a Aeroporto di Roma-Fiumicino

"unfortunately we were unable to travel at this time due to the ongoing Covid situation in Sri Lanka. we hope to go instead in March 2022."

"The three people behind us continued kicking our seats and after two attempts to resolve, they got aggressive and loud. Very uncomfortable and frustrating for 15 hours flying."

Punti positivi: "Amazing crew i must give it to them... super hospitality."
Punti negativi: "for now non, may be later after much observations, other than that... it was excellent !!"

Punti negativi: "None all good"

Punti positivi: "We really enjoyed this airline!"

Punti positivi: "Great entertainment choices. Staff friendly and attentive, particularly nice is that they feed children first, and offer small entertainment gifts to them."

Punti positivi: "The crew was very good. Seat was comfortable."
Punti negativi: "Running water in the bathroom."

Punti positivi: "Food was ok"
Punti negativi: "There should be someone to guide for connecting flights"

Punti positivi: "The crew were good"
Punti negativi: "Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad"

Punti positivi: "Crews were excellent. Luggage came out very fast. Flight was very comfortable."

Punti positivi: "The comfort of the plane"
Punti negativi: "The staff at Atlanta International Airport were terrible; not customer friendly. The supervisor at the check-in counter needs to be replaced. I am not one of your frequent flyers but travel internationally. However, based on his attitude I will think twice to select Qatar as my choice of airlines."

Punti negativi: "Boarding by bus at Doha is lengthy and not very comfortable."

Punti negativi: "Quatar is the best"

Punti negativi: "Cancellation of the flight could have done before boarding."

Punti positivi: "Flight not full, so space to move. Great service"

Punti positivi: "seat space with leg room."

Punti positivi: "The service on our flights was wonderful! Qatar is the best airline that I’ve ever flown on."

Punti negativi: "Seat didnt fit to me."

Punti positivi: "Crew was excellent. Very nice and helpful."
Punti negativi: "Food was terrible. Need a variety. Curry is not for everyone."

Punti positivi: "Extra leg room, very courteous crew, and pretty decent food. What’s not to like? I have had only very good experiences with Qatar so far."

Punti positivi: "The crew was friendly and helpful. And the food choices were good."

Punti negativi: "Qatar airways should allocate separate seating for families. The crowd was generally composed of labour from Qatar and other middle eastern countries making the flight an unpleasant experience. It felt like going to a factory shift at 4 in the morning."

Punti positivi: "- Service - Food Quality"
Punti negativi: "- Food Quantity - Entertainment System - very limited (or old) options - No Internet - Leg Space is challenge"

Punti positivi: "Flight crew was quick to provide food and drinks but quality of the food was not as good as Emirates."
Punti negativi: "-carry-on did not fit on center overhead compartment unless I put it side ways, which then takes up space for other passengers. Same carry-on suitcase fit nicely on Emirates airplanes. Basically, carry-on overhead compartments have been made smaller on purpose or by engineering error, and this makes me not want to fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class."

Punti positivi: "The service was excellent, the hostesses were very friendly, smiling and helping. The food was tasty and delicious..."
Punti negativi: "Nothing"

Punti positivi: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Punti negativi: "I was not given any option regarding the change of my departure flight from Colombo. Originally it was scheduled for 13th 3.25AM and it was brought forward to 12th night 20.20. This caused inconvenience to me and my family to wait 7 hours for the connecting flight to Johannesburg from Doha. When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."

Punti positivi: "Fast"
Punti negativi: "There were no food choice when the cabin crew reach my seat all run out"

Punti positivi: "Thank you to wonderful hard working Crew."
Punti negativi: "I am a lacto ovo vegitarian. The meal was just vegitarian. I would have like to have an ice cream or a piece of cake."

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "Clean. Friendly staff. Good food. Good entertainment."
Punti negativi: "Small cramped seats."

Punti positivi: "Really helpful i was the first one out from airport because i was assigned wheelchair."
Punti negativi: "Everything was all set. Only shortcoming was No free wifi"

Punti negativi: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."

Punti negativi: "Missed it because my flight from Colombo was delayed by 6 hrs."

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "Left and arrived on time, meals were above expectations."
Punti negativi: "Difficult boarding procedure."

Punti positivi: "Like the friendly Crew ..."
Punti negativi: "Food"

Punti negativi: "Entertainment system did not work Boarding at Colombo air port is absolutely the worst We have seen. I have traveled a lot. Took 1 hr 30 mins to check in 40 people."

Punti positivi: "The inflight entertainment didnt work at all. Food choice was pathetic."
Punti negativi: "Food and inflight entertainment"

Punti positivi: "Spacious single seat Plenty of handy storage Pajamas provided Quiet cabin Great service Lounge wonderful as ever Not woken until last minute"
Punti negativi: "Boarding a bit haphazard"

Punti positivi: "Best airline in the sky"

Punti negativi: "L'aereo da Doha a Pisa era veramente piccolino e un pò scomodo. Il servizio sempre perfetto"

Punti positivi: "L'aereo da bkk a Doha nuovissimo, spazioso, super-confortevole"
Punti negativi: "Le Last call per entrambi gli imbarchi si sono chiuse molto prima dei 20 minuti indicati sul biglietto: fate attenzione!"

Punti positivi: "Lots of leg space, good seats."
Punti negativi: "Food could be better, much better."

Punti negativi: "I had to have the same food in both flights"

Punti positivi: "I usually don't need a lot in the flight, just to kill some time. With Qatar, it was easy, your own entertainment screen with a huge selection of content. Plus the seat was very comfortable and wide, a lot of leg space. New aircraft. what more can you ask?"

Punti positivi: "Crew"
Punti negativi: "Not sufficient food, less quantity or quality of food, cramped seat, there was a big guy sitting next to me, unable to even rest my hand"

Punti positivi: "The food was fabulous and plentiful. We also took advantage of the free tour of Doha--a very pleasant way to spend a six-hour layover. Flight attendants were all very attentive and helpful."

"La miglior compagnia aerea"

"La miglior compagnia aerea Sempre una garanzia"

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "Crew was amazing and aircraft was brand new."

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti positivi: "Food and crew was good"
Punti negativi: "An adults only section would be great as there were a lot of screaming children on board, also seats were a bit on the small side"

Punti negativi: "Niente"

Punti negativi: "Boarding from Delhi was slow. Families with small kids and seniors were asked to board but the aircraft was not accessible for more than 15 minutes. The cabin service was very slow and started good two hours after the take off from Delhi. The coffee/tea were Lukewarm."

Punti positivi: "All good"

Punti positivi: "Crew was amazing"

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti negativi: "Old plane - ACE - very basic movie selection."

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti positivi: "The crew were very hard working and did a great job."

Punti positivi: "Crew was amazing really .. best crew you may have... sear very comfort, the ICE is very amusing"

Punti positivi: "Service & caring were superb"
Punti negativi: "The snack was served not good and eatable. Emirates like one of leading air lines could have been served a better food. If it is cost cutting effort to serve a very basic snack like this, customers will be finding other air lines in the future."

Punti positivi: "Crew was very nice"
Punti negativi: "Seat was very uncomfortable (in comparison to the other emirates flights I’ve taken), and the bathroom was very dirty (trash was full and towels were piled up on the sink)."

Punti positivi: "Great service"
Punti negativi: "The entertainment tv didn’t stay in the right position and the touchscreen didn’t respond all the time."

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti negativi: "Not much food to eat."

Punti positivi: "Excellent!!!"

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti negativi: "Read the above. Completely incompetent and dishonest company"

Punti negativi: "Seat was uncomfortable"

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti positivi: "Service was excellent"
Punti negativi: "Veg food needs to be improved in ROME-DUBAI Sector."

Punti negativi: "Water leaking into 52 and 53. Wet socks"

Punti positivi: "Space"
Punti negativi: "Breakfast could have been a bit better"

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti positivi: "Love the outfits the flight attendants wear Love the attention they give to all ...and basically everything else was above GOOD"
Punti negativi: "The only thing I didn't like was a crabby lady sitting behind me on my way to Dubai the end of October who objected to me reclining my seat ..meanwhile, she had hers reclined! But I didn't consider it important enough to complain."

Punti positivi: "Wonderful airline, great movie collection, ended up leaving one of my bags behind in Dubai but they were delivered to my home in one pice"
Punti negativi: "The time between flights was so little and with a big airport, literally had to run from one end to the other"

Punti negativi: "Noise of serving some people dinner in middle of night interfered with sleep. Deep dip South meant no internet for much of the flight lots of noise and inconvenience trying to fix Tvnz for (rude) lady in front"

Punti positivi: "Good service upon check in and in flight."
Punti negativi: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."

Punti positivi: "Good leg-room."
Punti negativi: "Crew do not seem to be attentive."

Punti positivi: "Food, entertainment choices"
Punti negativi: "Despite premium price, seat selection was not available unless you pay extra; Family of 4 dispersed and given only middle seats except one aisle seat; But that seat couldn't recline. Complained and asked how A380 seat with 16+ hour flight wasn't reported earlier. Crew admitted there's a log about seat 63C (EK215 DXB-LAX Jan 7) but Airline chose to ignore it! Crew was apologetic but was offering me free drink (almost seemed like bribe). One of the checked bags torn when we collected it at LAX; Overall, pretty bad but most annoying is the fact that they nickel & dime for seat position and lot of families were spread all over (not just mine)."

Punti positivi: "Special ordered food was good, felt like we ate too many times but it was a 15h flight. Extra legroom seats in exit row are great, but other passengers stand in front of you to wait for toilets. Not sure if entirely worth the money for that reason only. Entertainment options were plentiful."
Punti negativi: "Other passengers that treat the public space of an airplane like their own living room or bedroom. Disgusting and rude. I'm sorry the flight attendants have to put up with poor behavior. Amenity kit seems a bit skimpy for economy class. Toothbrush was falling apart and not enough toothpaste. Bring your own on board."

Punti positivi: "Crew"
Punti negativi: "Always spicy food"

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti positivi: "Caring crew"

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti negativi: "We already quoted vegetarian but they failed to serve vegetarian, but they arranged substitute that is happy to me."

Punti negativi: "The A/C was on full blast. Before take off the flight attendant took away my pillow from my lap?? No blanke was provided upon asking and my pillow was noy returned either. Considering this flight took off from CMB at 3:00 AM, both items would have been a great help. I skipped my meal."

Punti positivi: "On time and Crew was helpful otherwise"
Punti negativi: "We had to negotiate with passengers to get our children together as we had been allocated scattered seats It is very irritating to see that you need to pay extra to get your seats in advance which is like any other budget airline, not expected of Emirates"

Punti positivi: "Food and entertainment and punctuality"
Punti negativi: "Quite a long wait to disembark"

Punti positivi: "Pretty mjuch ebverything except.."
Punti negativi: "My boarding pass for second leg was not given in Colombo but in Dubai.. by then I didn't get an aisle seat."

Punti positivi: "Good food and entertainment"

Punti positivi: "Crew very good"
Punti negativi: "Too cold. Food not very good"

"The cabin crew was friendly. But boarding takes forever and the flight gad long delays on both inbound and outbound flight"

Punti positivi: "There is a nothing to mention that was memorable or comfortable."
Punti negativi: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."

Punti negativi: "Flight was delayed for 4+ hours"

Punti positivi: "Very friendly crew"
Punti negativi: "In-flight system had some errors"

Punti positivi: "The crew was great"
Punti negativi: "1-2 +cms leg space"

Punti negativi: "Seat recline was broken- wouldn’t hold position."

Punti positivi: "The crew"
Punti negativi: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"

Punti positivi: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Punti positivi: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Punti negativi: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Punti negativi: "Flight was delayed"

Punti positivi: "The crew was excellent and surprisingly the seats were comfortable."
Punti negativi: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"

Punti negativi: "Our request for vegetarian meals got lost after a glight was cancelled."

Punti negativi: "Tell me i would misst the next flight and that my beg will not go to the final airport."

Punti positivi: "Great newer plane, great service!"

Punti negativi: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti negativi: "There was no entertainment available."

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti negativi: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Punti positivi: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Punti negativi: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti negativi: "Too much time spent at boarding. On luggage missing."

Punti positivi: "The cue lines per zone are a brilliant idea!"

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti positivi: "Crew and food were great."
Punti negativi: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."

Punti negativi: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "Intranet meant I could watch movies on my iPad"
Punti negativi: "Seats are very uncomfortable"

Punti negativi: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "Flight crew, pilot,food and entertainment options were great"
Punti negativi: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"

Punti negativi: "Na"

Punti positivi: "Flight on time"
Punti negativi: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Punti negativi: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."

Punti positivi: "Very quiet"
Punti negativi: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"

Punti negativi: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Punti positivi: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."

Punti negativi: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "Crew was very nice and the plane was clean and comfortable"
Punti negativi: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"

Punti positivi: "I liked the crew, they were professional and tried their best"
Punti negativi: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "The airplane have great entertainment system. The cabin crew are very nice."

Punti positivi: "Nothing particular"
Punti negativi: "Nothing particular"

Punti positivi: "The inflight service"
Punti negativi: "The 3 hours delay"

Punti positivi: "Aeromobile comodo e personale davvero professionale"

"Etihad keep cancelling their flight just by a email and without rescheduling. It happened to more than four times and every time I had to call them for rescheduling. Really bad reservation system."

Punti negativi: "No screens or headphones on board, you had to download an app on your phone and use your own earphones to watch a very limited amount of films/tv shows. Very tight seats, not reclining enough. It was like being on a low cost flight but for 5 hours. Very uncomfortable."

Punti positivi: "The flight was amazing"
Punti negativi: "The problem of the kids shouting and shouting one hour"

Punti negativi: "Quality of on board food and courtesy of flight attendants really needs improvement. Etihad wasn't like this a decade ago."

Punti positivi: "Nothing."
Punti negativi: "Too little space for carry on compartments. Seats are too tight and tiny, very uncomfortable, staff not interacting or smiling, food was disgusting and tasteless, the aircraft seemed old and was so incredibly noisy the whole trip, and the ventilation was too bad the smell was just old and rusty."

Punti positivi: "Plane was clean especially bathroom, chairs were comfy, good entertainment options"
Punti negativi: "It took forever to check in and board. Colombo airport is a bit disorganized. Vegetarian meal was 2 types of pasta no vegetables"

Punti negativi: "Hassled at gate since I had my boarding pass on iPhone from Etihad and no a paper boarding pass, was held up and was one of last persons to board airplane"

Punti negativi: "Cleanliness could be improved. Washrooms were not serviced frequently"

Punti positivi: "Cleanness + Friendly"
Punti negativi: "Plane is little far way from terminals compare to Emirates flights"

Punti positivi: "Entertainment and staff help"
Punti negativi: "Seat was horrible. We suffered for 14 long hours. Our seat was next to the cooler and there was continuos noise. We could not sleep as wink and I was with 2 small kids. I booked ethiad for a good experience and suffered a lot. Never again."

Punti positivi: "Thanks. It was a pleasure to travel with such kind stewards. Thank you for honoring my request for veg(vegan) meals."

Punti positivi: "Loved the inflight service and the airlines comfort."
Punti negativi: "The carry on baggage policy of checking the size and weight of the luggage was very discomforting. Qatar did not check that kind of scrutiny of weights on our luggages."

Punti positivi: "I wish I could remember the fight attendant’s name - she was probably the best flight attendant I’ve ever had"
Punti negativi: "Plane was very crowded as compared to the A380 I flew over on. also the meal services on the Trip over was much better than this return flight"

Punti positivi: "Friendly staff, nice food and had a great time on the flight"

Punti negativi: "The temperature in the plane was too high ie it was too hot and not enough drinks given out"

Punti positivi: "To be honest, the plane, crew, airport... everything was overall pretty nice."
Punti negativi: "My checked luggage got delayed for this first trip, and I had to wait three hours at the airport security."

Punti positivi: "Entertainment system"
Punti negativi: "Seats are small , price is expensive"

Punti negativi: "Food choices were limited"

Punti negativi: "After I had run from one end of the airport to the other to go through customs and catch my connecting flight and boarded with 15 minutes to spare, I was pulled off by one of your officials and was not given a reason as to why. The flight attendants were talking about sweeping any areas of the plane that I had been in. It was when we had almost reached customs that I was informed that another passenger who was stuck in Customs had mentioned my name and that is why I was pulled off. So, I was treated like a criminal and questioned and threatened by the customs official who went and searched my belongings to see if I'm lying about what I brought with me. They then tried to get me to fly with the other passenger just because we knew each other, even though I clearly and repeatedly told them I am not traveling with that person. I suppose this isn't all Etihad's fault, but if you are pulling passengers off of your plane, don't ignore their questions and treat them like criminals. Also, when I got back on, the filght attendants were unsympathetic about my situation and smiled it off. It ruined my whole flying experience. Also, the buttons to adjust A/C and call flight attendants was really high up and hard to reach for a petite woman."

Punti positivi: "Food was good."

Punti positivi: "Nothing special"
Punti negativi: "food and service."

Punti positivi: "Gentilezza del personale"

Punti positivi: "Gets you where you need to be"
Punti negativi: "Broken entertainment, very uncomfortable seats, a feeling that economy is not that important to them despite the fact tickets are not exactly economy! Horrible dated beige colours everywhere and dated planes"

Punti positivi: "La tappa da melbourne ad Abu Dhabi, aereo comodo Tutto in orario Lo scalo di circa 2.30 molto buono"
Punti negativi: "Il cibo non era molto buono L'aereo da Abu Dhabi era sconfortevole con i sedili molto appiccicati"

Punti negativi: "When I complained about my lost luggage they asked me to file a complain at hometown which would be USA, but after a little explanation they filed a lost luggage complain."

Punti positivi: "Timely updates"

Punti positivi: "Preclerance system in Abu Dhabi"

Punti positivi: "All good"
Punti negativi: "Plane late"

Punti negativi: "They ran out of food (lamb and chicken) and served veg dish for both the main courses!!"

Punti positivi: "The crew were good and accommodating, this was the only positive."
Punti negativi: "the Food is the worst ever, i had better experience on an economy class with a budget airliner. on the 4 sectors i had with Etihad, it was breakfast menu no matter what time it was and it was the same choices which had to do with a form of eggs. i opted not to be served. the plane is old, seat is not functioning well, entertainment screen was not touch and had to be operated with the remote which was not working. really it was a huge disappointment. may be Etihad reserve their good stuff for the European and American sectors. I will never fly Etihad business unless I have no choice."

Punti positivi: "The food was delicious (there was lamb at multiple meals) and the flight attendants had everyone close the windows so as to help with the jet lag."
Punti negativi: "I had a lot of issues with Etihad this trip. First, they changed our return date no less than 3 different times, one of them by more than 2 days. Then, they wouldn't allow us to pick up our checked luggage for our layover in Abu Dhabi because it was under 24 hours long. Unfortunately, while we made our connecting flight the next day, our luggage did not. We ended up spending 3 days without luggage, and ultimately went to the airport ourselves in order to make our tour."

Punti positivi: "Great storage bins, privacy in the window seats, comfortable lie-flat bed with good massage option. Short walk from Business Lounge to gate, priority boarding. Dine on command. Excellent"
Punti negativi: "Not a great choice of new films."

Punti positivi: "Comfortable flight."

Punti positivi: "Amenities package with toothpaste and brush."

Punti positivi: "Left and arrived on time."
Punti negativi: "Seats too cramped. No jetway in Abu Dhabi."

Punti positivi: "Punctuality, space, tv monitors in each seat and nice service"

Punti positivi: "Every flights I onboarded Was nice. Crew members were nice and Co operative. Diwali surprise was really great."
Punti negativi: "Flights was delayed by 20 mins from JFK airport to Abu Dabhi. Food was horrible. No desert provided. Juice was not natural. It was sugar added juices. Two hour free Internet never worked. Landing was not smooth."

Punti positivi: "Crew comfort"
Punti negativi: "Food"

Punti positivi: "Aircraft was good. Food was good. Crew was nice."
Punti negativi: "Entertainment system could be better. Ground staff wasn't cooperative. They had arguments with pretty much everyone on weight/size of cabin baggage."

Punti positivi: "On time / shedule ahead departure or arrival."
Punti negativi: "Seating arrangement."

Punti positivi: "The food. The charging spots and latest movies."

Punti negativi: "Too cold in the airplane"

Punti positivi: "Great staff"

Punti positivi: "Staff was accommodating and friendly."
Punti negativi: "Aircraft condition, smelly."

Punti positivi: "In general your services are greatly appreciated"
Punti negativi: "None"

Punti negativi: "Etihad overbooked me along with more than a dozen other passengers on a 14-hour international flight. Apparently Etihad decides on who gets left behind. Etihad's "Transit Travelers" service is one of the WORST customer service desks I've ever been to. I waited in line for 2 hours. Passengers were urging to be served so they can make it to their connecting flights not knowing they have been already selected not to board those plains. Voices were raised and demands were made to speak to the supervisor. It was chaos. I made it to the agent shortly after the gate to my flight had opened. I was shocked by how the agent lacked empathy when he informed me I won't make it to the connecting flight because it had been overbooked. Not an apology or even sir! I was forced to be rerouted which stretches my 25-hour trip to 33 hours. Then the connecting flight gets delayed more than an hour resulting in missing the second connecting flight. Now my trip has become a 41-hour trip, I missed a day of work that's worth more than double the value of the voucher Etihad gave me and lost one day of unscheduled vacation. Etihad even damages my bag that had servived more than 10 flights. I will never fly Etihad and strongly recommend against flying with Etihad."

Punti positivi: "Crew"
Punti negativi: "I buy two ticket to Sri Lanka . But medical retion my son 9 y old did not go but I e mail to them abut doctor tel but still my my son Cancel ticket not yet refund I don't know why"

Punti negativi: "Stranamente ho trovato pochi film con una traccia audio in italiano. Altre compagnie (Emirates, ad esempio), pur non avendo una partnership con Alitalia, ha la traccia italiana disponibile per tutti i film che sono usciti anche in Italia"

Punti positivi: "The crew was great although clearly tired. They timed meals and darkness/light well given the time zone jumping and were consistently friendly despite drab conditions of such a long flight."

Punti positivi: "boarding procedure ; service in flight was good"

"Crew never smile to us,"

Punti positivi: "Nothing it was a terrible Flight"
Punti negativi: "Nothing good"

Punti positivi: "Everything except food"
Punti negativi: "Food variety could be an order improvement add"

Punti positivi: "Great flight, on time, wonderful food and friendly flight attendants"
Punti negativi: "Everything was perfect!"

Punti positivi: "Crowded people around even the crew speaking loud over several rows."
Punti negativi: "Four hours flight with only a little snack, plane was not cleaned up ( pillow and plaid from before upon our seats )"

Punti positivi: "The seat was great!"

Punti positivi: "Every things well"
Punti negativi: "You"

Punti positivi: "Everything was great."
Punti negativi: "Nothing."

Punti positivi: "Crew attentive, flight left and arrived on time"
Punti negativi: "More movie and TV show options. Also foot rest would have been nice."

Punti positivi: "The boarding process was smooth and we were updated accordingly."
Punti negativi: "Nothing that I can think of."

Punti negativi: "More snacks children were hungry"

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti negativi: "Every flight we were on was oversold."

Punti positivi: "Hazeem the flight attendant was great, everything else about this experience was horrible and i will be contacting your offices."
Punti negativi: "Everything from communication to state of the airplane."

Punti positivi: "Yes"
Punti negativi: "Very well"

Punti positivi: "Airplane"
Punti negativi: "Seats Crew"

Punti negativi: "I hd a very large person seating next to me. He should have been made to buy 2 seats. Very uncomfortable for such a long flight."

Punti positivi: "Wasn’t able to change my flight n I lost it"
Punti negativi: "Need flexibility on changing dates"

Punti positivi: "Friendly staff Entertainment Aircraft"
Punti negativi: "No complaints"

Punti positivi: "Nothing"
Punti negativi: "Full of religus people oriblle babis craying"

Punti positivi: "No significant problems, left on time and was uneventful!"

Punti negativi: "All good"

Punti positivi: "Easy boarding process, friendly staff. Newer plane (787 Dreamliner). The Crown lounge in Amman is gorgeous."
Punti negativi: "Food was ok, the seats were narrow. Even though they laid flat, they were stiff and not as comfortable as Qatar, Etihad, or Emirates. I have had better experiences and sleep on the other carriers."

Punti negativi: "Cold food"

Punti positivi: "No thing"
Punti negativi: "The staff"

Punti positivi: "Should be there are arrangement for bording we found all the travelers bording on the same time and those people more than on bags and over size can not fit on the cabaint, then the people on front seat can not find space for small hand bag, flight attendant dissapaer all time of travel , children walking inspire of the alarm of seatbeat light ON, toilet are very dirty no body clean it"
Punti negativi: "Like from air lines to check the size and number of bags for the passengers boarding to allow the other to put their bags on the cabaint , and give more instructions for fligth attendees"

Punti positivi: "The fact it was a direct flight, for the price of round trip can't really complain but for any cost above what we purchased our tickets would have been extremely disappointed."
Punti negativi: "Small seats no room to even move, food was awful and service on plane was not so friendly nor accommodating."

Punti negativi: "Worst food on long flights.. terrible quality and insufficient"

Punti positivi: "Very nice staff expert captains"

Punti positivi: "Fast check in, Comfort seats"

Punti positivi: "Left on time. Probably overpriced for the length of the flight. Baggage was out promptly."

Punti negativi: "The airline canceled my return flight without notice because I did not board an earlier connecting flight."

Punti negativi: "As I boarded the aircraft I snapped a photo of my seat. I was yelled at by the manager in front of at least 30 passengers, that it is not allowed to snap any photos on board. Clearly this is a made up rule as all social media accounts are blasted with peoples photos. As well- I work in aviation over 8 years and have never heard about this rule. The fact that he choice to stand on the other side of the aircraft and yell at me, instead of walking up to me and explain nicely was not acceptable. Later I’m the flight, I suggested to him that proper procedure is walking up to the person instead of yelling across, my just that he didn’t apologize, he even replied with a very nasty comment. And this was the flight manager. What I can say for sure, is: NEVER AGAIN FLYING ROYAL JORDANIAN!!!!"

Punti negativi: "Extensive security. Warm plane. No charging outlets."

Punti negativi: "The crew from boarding to touchdown in Abu Dhabi were very lazy. Unnecessary time wasted. Baggage claim was an absolute disaster as we had to wait over an hour to get our bags."

Punti negativi: "Four hour delay on route BKK-AMM, no apology or compensation. Crew not friendly. Food very basic."

Punti positivi: "Nothing"
Punti negativi: "Everything. Will not use Royal Jordanian again."

Punti positivi: "Afrithng nice"
Punti negativi: "That alcohol saeling"

Punti positivi: "Modern air craft"
Punti negativi: "Poor service Terrible food"

Punti positivi: "The meals came at good times."
Punti negativi: "The seats became uncomfortable after some hours, had to sit on my pillow."

Punti positivi: "The flight attendants were very helpful and professional. They assisted with boarding, serving meals and drinks in an efficient and courteous manner. Also, the entertainment system was excellent! New academy award winning movies and a great assortment of other movies available."

Punti positivi: "Flight itself was great ... attentive service, nice airplane, food and beverages even when it's a short flight"
Punti negativi: "Check-in in the Cairo airport: different lines led to large differences in processing time ... our line also processed business class which led to us taking over one hour for check-in (basically being the last one) and having to run through security even when we arrived rather early. No initiative by the check-in attendants to balance between the lines. When they opened two more counters to process check-in they only processed the 'fast' line. Pro tip: avoid the (economy) check-in line next to the business counter. This probably led to the second problem ... they gave us separate seats when traveling with a young child."

Punti negativi: "I didn't like my treatment in the airport by RJ staff. They had initially told me I would have a hotel to stay in during my layover, but upon my return trip, I was told that I could not get a hotel. They had a policy in place that stated since I could have taken a later flight, they wouldn't compensate my hotel... but I had never been told that, otherwise I would have made other arrangements. I had to be out of Iraq at a particular time, and leaving any later simply wasn't possible. The staff was uncaring, and unfriendly throughout the entire process."

Punti positivi: "We got delayed 40 hours and it's not our fault!"
Punti negativi: "Worst customer service ever. Qatar airways doesn't care about the travelers"

Punti positivi: "Seats were very comfortable. Is a new Dreamliner from NYC to Amman."
Punti negativi: "Could hardly hear movies on seatback entertainment system-tried both own and their headphones but finally gave up. Also, not a fan of the window shade that only dims-no real shade-light still comes in. Food is not good and drink choices are poor."

Punti negativi: "And to make it better. Allianz insurance didn't give me my refund."

Punti positivi: "The food during the flight is very poor and especially the breakfast. I really expect to get better food . It's even worse in the business clas."

Punti positivi: "Quick and easy boarding process, nice person at check-in counter"
Punti negativi: "I used the restroom in the plane before takeoff and the it was absolutely filthy. It was clear it did not receive any attention between flights. I was sitting in the emergency exit row and, during takeoff, the plane made a horrible, howling/whining noise that I've never heard before. Everyone was looking around and fearful. I fly often and this was the kind of noise when you wonder "is this where it all ends?" Not sure if it was the engine just outside or the emergency exit not being fully sealed but it was the first time in a long time that I've been fearful on a plane."

Punti negativi: "I missed a feature that other carriers offer which is having data accesible online"

Punti positivi: "The food was the best part of the trip"
Punti negativi: "My family and i were being charged for unecessary things, for example changing our flight to a different time required payment, and when we got on the flight, the plane was half empty. This trip is also a connecting trip internationally, and never were we told we can only take 1 luggage, so we were charged for extra luggages and a reciept was no given back to us."